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customer success logistics executive

Nowlun.com

<div>
 Nowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi Arabia, and beyond with real-time pricing that unlocks significant cost-savings opportunities.
 
 
 As we continue to grow, we are seeking an
 
 Customer Success Executive
 
 who will play a crucial role in strengthening client relationships and driving new business opportunities. If you are passionate about leveraging technology to simplify shipping complexities and provide clients with real-time data, we invite you to join our innovative team at Nowlun and contribute to the future of logistics.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify and pursue new business opportunities within existing client accounts to drive revenue growth
 </li>
 <li>
 Determine the monthly business volume for each client
 </li>
 <li>
 Identify the types of services required by each client
 </li>
 <li>
 Identify the sources from which the client imports and exports
 </li>
 <li>
 Clearly communicate the services and benefits offered by the company, whether they are service-oriented or accounting-related
 </li>
 <li>
 Seek new clients for the company while maintaining a strong follow-up with current clients
 </li>
 <li>
 Ensure new businesses from one customers are landed smoothly within Nowlun's operation team
 </li>
 <li>
 Manage and nurture relationships with accounts to ensure high levels of client satisfaction and retention
 </li>
 <li>
 Collaborate with cross-functional teams to ensure seamless service delivery and address client needs effectively
 </li>
 <li>
 Conduct regular account reviews to assess performance, identify areas for improvement, and discuss future goals with clients
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2+ years of experience in account engagement or operation within logistics (preferably in freight forwarding or a relevant field).
 </li>
 <li>
 Good understanding of ocean freight processes and pricing structures
 </li>
 <li>
 Excellent communication and interpersonal skills with the ability to build rapport with clients
 </li>
 <li>
 Goal-oriented mindset with a track record of meeting or exceeding sales targets
 </li>
 <li>
 Proficient in using computers and familiar with Office programs and email
 </li>
 <li>
 Familiar with CRM software is a plus
 </li>
 <li>
 Must be open to traveling outside your city for customers meetings
 </li>
 <li>
 Ability to work under pressure and challenging goals
 </li>
 <li>
 Bachelor's degree in Business, Logistics, or a related field is preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Join a team of exceptional talents and collaborate with inspiring colleagues who challenge and motivate you to excel
 </li>
 <li>
 Quarterly Bonus
 </li>
 <li>
 Company Stock Options (we hire partners)
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Channel your passion into meaningful work at an organization committed to driving impact and unlocking the potential of an underexplored region
 </li>
 <li>
 Embrace opportunities to learn, grow, and expand your skills every single day
 </li>
 </ul>
</div>

Customer Success Logistics Executive

Nowlun

<div>Nowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi Arabia, and beyond with real-time pricing that unlocks significant cost-savings opportunities.
As we continue to grow, we are seeking an Customer Success Executive who will play a crucial role in strengthening client relationships and driving new business opportunities. If you are passionate about leveraging technology to simplify shipping complexities and provide clients with real-time data, we invite you to join our innovative team at Nowlun and contribute to the future of logistics.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Identify and pursue new business opportunities within existing client accounts to drive revenue growth.</li>
<li>Determine the monthly business volume for each client.</li>
<li>Identify the types of services required by each client.</li>
<li>Identify the sources from which the client imports and exports.</li>
<li>Clearly communicate the services and benefits offered by the company, whether they are service-oriented or accounting-related.</li>
 <li>Seek new clients for the company while maintaining a strong follow-up with current clients.</li>
<li>Ensure new businesses from one customers are landed smoothly within Nowlun's operation team</li>
<li>Manage and nurture relationships with accounts to ensure high levels of client satisfaction and retention.</li>
<li>Collaborate with cross-functional teams to ensure seamless service delivery and address client needs effectively.</li>
<li>Conduct regular account reviews to assess performance, identify areas for improvement, and discuss future goals with clients.</li>
</ul>Requirements<ul>
<li>2+ years of experience in account engagement or operation within logistics (preferably in freight forwarding or a relevant field).
</li><li>Good understanding of ocean freight processes and pricing structures.</li>
<li>Excellent communication and interpersonal skills with the ability to build rapport with clients.</li>
<li>Goal-oriented mindset with a track record of meeting or exceeding sales targets.</li>
<li>Proficient in using computers and familiar with Office programs and email.</li>
<li>Familiar with CRM software is a plus.</li>
<li>Must be open to traveling outside your city for customers meetings.</li>
<li>Ability to work under pressure and challenging goals.</li>
<li>Bachelor&rsquo;s degree in Business, Logistics, or a related field is preferred.</li>
</ul>Benefits<ul>
<li>Join a team of exceptional talents and collaborate with inspiring colleagues who challenge and motivate you to excel.</li>
<li>Quarterly Bonus</li>
<li>Company Stock Options (we hire partners)</li>
<li>Private Health Insurance</li>
<li>Channel your passion into meaningful work at an organization committed to driving impact and unlocking the potential of an underexplored region.</li>
<li>Embrace opportunities to learn, grow, and expand your skills every single day.</li></ul></div>

<div>Nowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi Arabia, and beyond with real-time pricing that unlocks significant cost-savings opportunities.
As we continue to grow, we are seeking a Senior Customoer Success Executive who will play a crucial role in strengthening client relationships and driving new business opportunities. If you are passionate about leveraging technology to simplify shipping complexities and provide clients with real-time data, we invite you to join our innovative team at Nowlun and contribute to the future of logistics.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Identify and pursue new business opportunities within existing client accounts to drive revenue growth.</li>
<li>Ensure new businesses from one customers are landed smoothly within Nowlun's operation team</li>
<li>Manage and nurture relationships with key accounts to ensure high levels of client satisfaction and retention.</li>
<li>Collaborate with cross-functional teams to ensure seamless service delivery and address client needs effectively.</li>
<li>Utilize data analytics to provide strategic insights and recommendations to clients regarding their shipping and logistics needs.</li>
<li>Conduct regular account reviews to assess performance, identify areas for improvement, and discuss future goals with clients.</li>
<li>Develop and implement account engagement strategies that align with Nowlun's overall business objectives.</li>
<li>Stay updated on industry trends and developments to position Nowlun as a leader in digital freight forwarding.</li>
</ul>Requirements<ul>
<li>5+ years of experience in account engagement or operation within logistics (preferably in freight forwarding or a relevant field).
</li><li>Strong understanding of ocean freight processes and pricing structures.</li>
<li>Excellent communication and interpersonal skills with the ability to build rapport with clients.</li>
<li>Demonstrated ability to analyze data and provide actionable insights to clients.</li>
<li>Goal-oriented mindset with a track record of meeting or exceeding sales targets.</li>
<li>Proficiency in CRM software.</li>
<li>Bachelor&rsquo;s degree in Business, Logistics, or a related field is preferred.</li>
</ul>Benefits<ul>
<li>Join a team of exceptional talents and collaborate with inspiring colleagues who challenge and motivate you to excel.</li>
<li>Quarterly Bonus</li>
<li>Company Stock Options (we hire partners)</li>
<li>Private Health Insurance</li>
<li>Channel your passion into meaningful work at an organization committed to driving impact and unlocking the potential of an underexplored region.</li>
<li>Embrace opportunities to learn, grow, and expand your skills every single day.</li></ul></div>

Senior Customer Success Logistics Executive

Accenture

<div>Executive Assistant Analyst
Location: Cairo, Egypt
Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent and innovation led company serving clients in more than 120 countries.
Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability.
We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients succeed and build trusted, lasting relationships.
We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities.
The role of an executive assistant is important to the success of the executive and, as a result, the company. An executive assistant helps the executive for whom they work with tasks such as scheduling; reviewing, prioritizing and responding to emails; answering and returning phone calls; organizing documents; maintaining records; taking notes at meetings and any other administrative tasks that help the executive perform their job.
Key responsibilities may include:<ul><li>Manage scheduling for company executive(s)</li><li>Draft, review and send communications on behalf of company executive(s)</li><li>Organize and prepare for meetings, including gathering documents and attending to logistics of meetings</li><li>Office Administration</li><li>Answer and respond to phone calls, communicate messages and information to the executive</li><li>Prioritize emails and respond when necessary</li><li>Coordinate travel arrangements</li><li>Maintain various records and documents for company executive(s)</li></ul></div>
 
<ul><li>Excellent written and verbal communication skills</li><li>
5 to 6 years of work experience within the executive support space</li><li>
Bachelors degree or equivalent</li><li>
Time-management skills</li><li>
Ability to pay attention to detail</li><li>
Organization skills</li><li>
Ability to multitask</li><li>
Basic understanding of frequently used computer software and programs, such as Microsoft Office</li><li>
Interpersonal skills</li></ul>

Executive Assistant

justclean

The City Manager will be responsible for overseeing all aspects of justclean&rsquo;s business operations within the assigned city. This includes driving growth by acquiring and retaining partners, ensuring operational excellence in logistics and order fulfillment, and maintaining the highest standards of brand representation.The City Manager will lead cross-functional teams &mdash; including Partner Success, Operations, and Logistics &mdash; to ensure seamless execution of daily business activities while aligning with the company&rsquo;s strategic objectives. This role requires strong leadership, commercial acumen, and the ability to balance growth initiatives with operational efficiency.Key Responsibilities<ul><li>Lead the overall city operations to achieve sales, operational, and financial targets.</li><li>Develop and execute strategic plans to acquire new partners and expand existing accounts.</li><li>Oversee partner success initiatives, ensuring partners are fully trained and engaged with justclean products (Marketplace, Logistics, and SaaS systems).</li><li>Manage logistics operations, ensuring timely and efficient order pickup, delivery, and fulfillment cycles.</li><li>Build, train, and motivate a high-performing city team across functions (Partner Success, Operations, Logistics).</li><li>Maintain strong and continuous business relationships with key partners to enhance loyalty and long-term collaboration.</li><li>Monitor city performance metrics (orders, revenue, incidents, driver productivity, SLA compliance) and provide detailed reports to senior management.</li><li>Handle escalations, operational challenges, and partner/customer complaints with quick, effective solutions.</li><li>Coordinate with central departments (Marketing, Finance, HR) to align city initiatives with company-wide goals.</li><li>Launch and oversee city-specific marketing campaigns and promotions to boost sales and partner engagement.</li><li>Ensure compliance with justclean policies, local labor laws, and health &amp; safety standards.</li><li>Drive continuous improvement and innovation to strengthen justclean&rsquo;s competitive position in the city.</li></ul>Skills &amp; Qualifications<ul><li>Proven track record in City/Area/Operations/General Management, ideally in logistics, tech, or marketplace platforms.</li><li>Strong leadership and people management skills with experience in building and leading diverse teams.</li><li>Excellent communication, negotiation, and relationship management abilities.</li><li>Strong problem-solving and decision-making skills under pressure.</li><li>Business development experience with the ability to identify growth opportunities.</li><li>Solid knowledge of logistics operations and SaaS/Marketplace ecosystems preferred.</li><li>Commercial mindset with experience in P&amp;L management and KPI tracking.</li><li>Must have a car and valid driving license.</li><li>Flexibility to work in rotational shifts and adapt to a dynamic business environment.</li><li>Hands-on, entrepreneurial, and street-smart approach to managing city-level challenges.</li></ul>Job Type: Full-timePay: E&pound;15,000.00 per month

City Manager

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 The role:
 
 
 
 We are seeking a visionary and data-driven Head of PUDO (Pick-up &amp; Drop-off Points) to design, build, and scale our nationwide PUDO network. This leader will be responsible for acquiring, onboarding, and managing a large ecosystem of partner locations while ensuring seamless integration with our technology platform. The goal is to establish 2,000+ pickup points, strategically selected using delivery heat maps to maximize customer convenience and proximity. The ideal candidate is both strategic and hands-on: capable of building and leading a team, driving innovation in service-level automation, and leveraging data to design processes that scale efficiently.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Build and scale a 2,000+ PUDO point network, guided by delivery heat maps and customer density analysis.
 </li>
 <li>
 Identify and acquire retail, convenience, and logistics partners to join the PUDO ecosystem.
 </li>
 <li>
 Negotiate and secure long-term partnerships to ensure stability and growth of the network.
 </li>
 <li>
 Recruit, lead, and mentor a high-performing team focused on partner acquisition, onboarding, and management.
 </li>
 <li>
 Establish a performance-driven culture with clear KPIs, goals, and success metrics.
 </li>
 <li>
 Collaborate with product and tech teams to ensure all partners are connected through a unified PUDO platform.
 </li>
 <li>
 Drive end-to-end automation of partner onboarding, tracking, and reporting processes.
 </li>
 <li>
 Define and monitor SLA metrics, ensuring service consistency and reliability.
 </li>
 <li>
 Use customer and delivery data to identify optimal PUDO locations and expansion priorities.Continuously refine network design to improve proximity, convenience, and cost efficiency.
 </li>
 <li>
 Provide strategic insights to improve delivery experience, reduce last-mile costs, and enhance customer satisfaction.
 
 
 
 </li>
 </ul>
 
 Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 Proven experience in quick commerce (Q-commerce) or e-commerce logistics is a must.
 </li>
 <li>
 Strong background in building and scaling partner ecosystems (preferably 1,000+ sites or equivalent).
 </li>
 <li>
 Exceptional data-driven decision-making skills, with the ability to translate insights into action.
 </li>
 <li>
 Deep understanding of last-mile logistics, delivery operations, and retail partnerships.
 </li>
 <li>
 Strong knowledge of logistics tech platforms, integrations, and automation tools.
 </li>
 <li>
 Excellent leadership, negotiation, and stakeholder management skills.
 </li>
 <li>
 Ability to thrive in a fast-paced, high-growth environment.
 </li>
 <li>
 Key KPIs for Success
 </li>
 <li>
 Number of Successful Partners Onboarded &ndash; measured by active and fully integrated PUDO points.
 </li>
 <li>
 SLA of Partner Onboarding &ndash; time from partner sign-up to live activation.
 </li>
 <li>
 Geofence Accuracy &ndash; precision of partner locations within defined customer delivery zones.
 </li>
 <li>
 Heat Map Prioritization &ndash; alignment of new PUDO points with high-demand customer clusters.
 </li>
 <li>
 Opportunity to build and scale a national PUDO network from the ground up.
 </li>
 <li>
 A leadership role with direct impact on customer experience and last-mile efficiency.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 <li>
 Dynamic, innovative, and growth-oriented company culture
 
 </li>
 </ul>
</div>

Head Of Delivery Solutions

The HEINEKEN Company

<div>At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:
<ul>
<li>Passion for consumers and customers</li>
<li>Care for people and planet</li>
<li>Enjoyment of life</li>
<li>Courage to dream and pioneer
</li></ul>Job Purpose

Manages the schedules, logistics, and communications of the HR &amp; Finance Director. Acts as a point of contact among executives, employees, clients, and external partners. Supports office management, operations, logistics, and administrative duties.

Duties and Responsibilities
<div>
<ul><li>Provide executive level secretarial and administrative support to the HR &amp; Finance Director</li></ul>
<ul><li>Full ownership in managing the calendar and daily affairs of the HR &amp; Finance Director</li></ul>
<ul><li>Run all office affairs of the HR &amp; Finance office in a highly professional and proactive manner.</li></ul>
<ul><li>Handle the receiving and transmittal of correspondence, reports and controlled documents based on signature mandate of employees and managers.</li></ul>
<ul><li>Manage the calendar of the HR &amp; Finance Director, ensuring daily updates with reminders.</li></ul>
<ul><li>Arrange internal and external meetings and follow up on attendance.</li></ul>
<ul><li>Manage all international and domestic travel: visas, meet &amp; assist, hotel, transportation.</li></ul>
<ul><li>Coordinate with Finance on all matters related to the expenses.</li></ul>
<ul><li>Assist with medical insurance.</li></ul>
<ul><li>Coordinate maintenance of HR &amp; Finance Director's cars with the driver.</li></ul>
<ul><li>Gather document signatures as requested.</li></ul>
<ul><li>Assist with personal tasks (car insurance, family travel arrangements, visa, accommodation).</li></ul>
<ul><li>Maintain filing system related to the HR &amp; Finance Director (expenses, contracts, etc.).</li></ul>
<ul><li>Arrange all domestic and international travel (visas, meet &amp; assist, hotels, transport).</li></ul>
<ul><li>Handle team meeting arrangements (conferences, internal/external meetings, etc.).</li></ul>
<ul><li>Arrange team gatherings, social events, and customer trips (planning, logistics, coordination).18. Handle all purchase requests (travel expenses, stationery, etc.).</li></ul>
<ul><li>Create PRs on systems and track payments.</li></ul>
<ul><li>Manage petty cash requests and settlements in a timely manner.</li></ul>
<ul><li>Provide signature assistance on contracts and documents.</li></ul>
<ul><li>Provide support for other team members as needed, including tasks such as onboarding new employees and IT asset management.</li></ul>
</div>
Other duties may be assigned as needed.

Education &amp; Qualification
<ul>
<li>Bachelor's degree from an accredited university/college.</li>
<li>4 years supporting executive leadership with responsibilities as described above.</li>
<li>Excellent written and verbal communication skills in English and Arabic.</li>
<li>Strong organizational and time-management abilities.</li>
<li>Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, SharePoint).</li>
<li>Experience using software related to expense reporting, purchase orders, and/or employee onboarding.</li>
<li>Experience in benefits or HR admin is a plus</li></ul></div>

Executive Assistant - HR & Finance

Explore 1577+ Customer success logistics executive in Egypt this October. Find roles across top companies and apply now to boost your career.

1577 customer success logistics executive jobs IN Egypt

Customer Success Logistics Executive

Customer Success Logistics Executive

Senior Customer Success Logistics Executive

Executive Assistant

City Manager

Head Of Delivery Solutions

Executive Assistant - HR & Finance