customer service representative Jobs in Egypt

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business development executive Jobs in Egypt

business development executive

customer service specialist Jobs in Egypt

customer service specialist

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customer service executive

WeCopy Consultant- FZCO

<p><b>AAbout Us</b></p><p><b>WeCopy Fintech</b> is a fast-growing, Canada-based fintech company powering innovative platforms such as <b>WeCopyTrade, WeMasterTrade, and WeGolden</b>. We deliver advanced solutions in social and copy trading, funded trader programs, and digital trading tools.</p><p>As part of our expansion across the MENA region, we are looking for an experienced <b>Customer Service Executive</b> to join our Cairo team and contribute to delivering exceptional client experiences.</p><p><b>Location </b></p><p>Onsite &ndash; Alexandria, Egypt</p><p><b>Key Responsibilities</b></p><ul><li><b>Key Responsibilities</b></li><li>Handle customer inquiries via HubSpot, email, live chat, and social media channels</li><li>Manage and resolve support tickets efficiently while coordinating with internal teams</li><li>Provide accurate, timely, and professional responses to customer issues</li><li>Maintain high levels of customer satisfaction and service quality</li><li>Develop strong knowledge of company products and services</li><li>Identify recurring issues and contribute to improving customer experience processes</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1 year of experience</b> in customer service or client support</li><li>Fluency in <b>English and Arabic</b> (written and spoken)</li><li>Strong communication, problem-solving, and interpersonal skills</li><li>Ability to work in <b>rotating shifts</b> (day/evening)</li><li>Ability to handle customer interactions professionally under pressure</li><li>Familiarity with MENA customer behavior is an advantage</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and performance-based growth</li><li>Clear <b>career progression opportunities</b></li><li>Professional onboarding and continuous training</li><li>Supportive and dynamic work environment</li><li>Opportunity to grow within a <b>global fintech organization</b></li></ul><p>Pay: E&pound;12,000.00 - E&pound;15,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your recent salary?</li><li>What is your expected salary?</li><li>What is your level of English proficiency?</li></ul><p>Work Location: In person</p>

Customer Service Executive

WeCopyTrade

<p><b>About Us</b></p><p>WeCopy Fintech, a Canada-based fintech company, is the ecosystem behind <b>WeCopyTrade</b>, <b>WeMasterTrade</b>, and <b>WeGolden</b>. We provide social and copy-trading solutions, funded trader programs, trading education, and advanced digital trading tools.</p><p>We are expanding across the MENA region and are looking for a motivated <b>Customer Service Executive</b> to join our team <b>onsite in Zahraa EL-Maadi, Cairo, Egypt</b>. This role focuses on providing high-quality support to our English and Arabic-speaking clients, ensuring excellent customer experiences and smooth operations.</p><p><b>Location:</b> Onsite &ndash; Zahraa El-Maadi, Cairo, Egypt</p><p><b>Key Responsibilities</b></p><ul><li>Handle customer inquiries via CRM (HubSpot), email, chat, and social media channels.</li><li>Create, manage, and resolve support tickets, coordinating with internal teams as needed.</li><li>Provide accurate, professional, and timely solutions to customer issues.</li><li>Maintain high customer satisfaction and service quality standards.</li><li>Develop a strong understanding of our products and services to assist clients effectively.</li><li>Identify trends in customer feedback and suggest improvements to processes.</li></ul><p><b>Requirements</b></p><ul><li>Fluent in <b>English and Arabic</b> (both written and spoken).</li><li>1&ndash;2 years of experience in customer service or client support roles.</li><li>Strong communication, problem-solving, and interpersonal skills.</li><li>Ability to work <b>rotating shifts</b> (day/evening).</li><li>Interest or experience in trading, forex, or fintech is a plus.</li><li>Knowledge of <b>MENA customer behavior</b> or familiarity with the region is an advantage.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and benefits package.</li><li>Comprehensive onboarding and training program.</li><li>Opportunities for career growth within a global fintech company.</li><li>Supportive and multicultural work environment.</li></ul><p><b>About You</b></p><p>You are proactive, customer-focused, and able to handle client inquiries professionally. You enjoy working in a fast-paced environment and are comfortable engaging with clients from diverse backgrounds. You take pride in delivering high-quality service and contributing to the company&rsquo;s growth.</p><p>Job Type: Full-time</p><p>Pay: E&pound;12,000.00 - E&pound;15,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your recent salary?</li><li>What is your expected Salary?</li></ul><p>Work Location: In person</p>

Guardian Industries

<div><b>Your Job</b><p>
We're looking for an Order Management Specialist to join our Customer Service capability, where you'll be at the heart of the business, managing customer orders from entry to delivery while gaining exposure to logistics, supply chain, glass production, and warehouse/shipping operations.
</p><p>In this role, you'll ensure customer orders are processed accurately and on time, acting as a vital link between customers, production, and shipping teams. Beyond daily operations, you'll have the opportunity to learn our business, understand end-to-end processes, build strong stakeholder relationships, and contribute to continuous improvement initiatives and service performance.</p><p><b>
What You Will Do</b>
</p><p></p><ul><li>Ensure seamless and error-free operation of data flow through internal order routing processes
</li><li>Process and review orders for accuracy, Follow-up procedures for checking issued orders to verify compliance with the stipulated conditions and specifications.
</li><li>Request change orders or revised when necessary, engaging with retail partners and the outbound team
</li><li>Revise orders as needed due to changes in delivery dates, requirements, or inventory availability
</li><li>Request and track expedited orders and containers
</li><li>Provide information and assistance to Customer Facing team and internal supply chain capability
</li><li>Follow up on orders and shipments, promptly communicating any updates
</li><li>Prepare both standard and ad hoc reports for the capability as required
</li><li>Utilize company digital tools and customer web portals as needed to confirm orders (POs) and obtain or submit relevant order information (SalesForce &amp; E-commerce)
</li><li>Maintain a positive, collaborative work environment where employees are empowered to excel in their respective roles.
</li></ul><p><b>Who You Are (Basic Qualifications)</b></p><p></p><ul><li>
Bachelor's degree in business, Accounting, Finance, or another related field.
</li><li>English Fluency is a must.
</li><li>Excellent verbal and written communication skills
</li><li>Outstanding organizational skills demonstrated by the handling of multiple challenges and tasks with a strong attention to detail
</li><li>Problem solving/critical thinking skills as well as the utilization of economic thinking analysis
</li><li>Strong Microsoft office skills with the ability to create relevant reports and perform effective analysis of data
</li><li>Detail-orientation and good analytical skills
</li><li>Familiarity with Sales Force/CRM/ Customer Portal systems and practices is a plus.
</li></ul><p>At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.</p><p><b>
Who We Are</b></p><p>
As a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes offices and cars and in some of the world's most iconic projects.
</p><p>At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.</p><p>
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.</p><p>
#LI-AL2</p></div>

Forsa Connect

<p>Apply Now Directly:</p><p>https://forsaconnect.com/job/80</p><p>Key Responsibilities:</p><ul><li>Handle customer inquiries via CRM (HubSpot), email, chat, and social media channels.</li><li>Create, manage, and resolve support tickets, coordinating with internal teams as needed.</li><li>Provide accurate, professional, and timely solutions to customer issues.</li><li>Maintain high customer satisfaction and service quality standards.</li><li>Develop a strong understanding of our products and services to assist clients effectively.</li><li>Identify trends in customer feedback and suggest improvements to processes.</li></ul><p>Requirements :</p><ul><li>Fluent in English (both written and spoken).</li><li>1&ndash;2 years of experience in customer service or client support roles.</li><li>Strong communication, problem-solving, and interpersonal skills.</li><li>Ability to work rotating shifts (day/evening).</li><li>Interest or experience in trading, forex, or fintech is a plus.</li><li>Knowledge of MENA customer behavior or familiarity with the region is an advantage.</li></ul><p>Onsite/Maadi</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Service Executive FC80

<p><b>AAbout Us</b></p><p><b>WeCopy Fintech</b> is a fast-growing, Canada-based fintech company powering innovative platforms such as <b>WeCopyTrade, WeMasterTrade, and WeGolden</b>. We deliver advanced solutions in social and copy trading, funded trader programs, and digital trading tools.</p><p>As part of our expansion across the MENA region, we are looking for an experienced <b>Customer Service Executive</b> to join our Cairo team and contribute to delivering exceptional client experiences.</p><p><b>Location </b></p><p>Onsite &ndash; Zahraa El-Maadi, Cairo, Egypt</p><p><b>Key Responsibilities</b></p><ul><li><b>Key Responsibilities</b></li><li>Handle customer inquiries via HubSpot, email, live chat, and social media channels</li><li>Manage and resolve support tickets efficiently while coordinating with internal teams</li><li>Provide accurate, timely, and professional responses to customer issues</li><li>Maintain high levels of customer satisfaction and service quality</li><li>Develop strong knowledge of company products and services</li><li>Identify recurring issues and contribute to improving customer experience processes</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1 year of experience</b> in customer service or client support</li><li>Fluency in <b>English and Arabic</b> (written and spoken)</li><li>Strong communication, problem-solving, and interpersonal skills</li><li>Ability to work in <b>rotating shifts</b> (day/evening)</li><li>Ability to handle customer interactions professionally under pressure</li><li>Experience in <b>fintech, trading, or forex</b> is a plus</li><li>Familiarity with MENA customer behavior is an advantage</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and performance-based growth</li><li>Clear <b>career progression opportunities</b></li><li>Professional onboarding and continuous training</li><li>Supportive and dynamic work environment</li><li>Opportunity to grow within a <b>global fintech organization</b></li></ul><p>Pay: E&pound;12,000.00 - E&pound;15,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your recent salary?</li><li>What is your expected salary?</li><li>Are you comfortable working onsite in Zahraa El-Maadi?</li><li>What is your level of English proficiency?</li></ul><p>Work Location: In person</p>

Customer Service Specialist

Aramex International L. L. C.

<div><div><div><div><div>Posting Start Date: 4/12/26
</div></div></div></div><div><div><div><div>
<div><div><div><h2 class="jobSectionHeader"><b>Purpose of the Job</b></h2>
</div><div><p>
Retail Outlet Executive considers as Company ambassador as he/she must ensure the highest customer service standards, reinforce a positive customer relationship, and become the customer&rsquo;s trusted advisor in accordance with Aramex values.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2>
</div><div><ul><li>Attend to all walk-in customers&rsquo; needs promptly.</li>
<li>Serve walk-in customers and provide full information and advice.</li>
<li>Manage and meet customer expectations.</li>
<li>Sustain high customer satisfactory service lever.</li>
<li>Provide excellent customer service for cash clients as per Aramex CS standards.</li>
<li>Sell cash shipments &ldquo;Outbound&rdquo;.</li>
<li>Attending to cash customers and fulfil their requirements, solve their problem, follow up their cases and update them.</li>
<li>Promote Aramex campaigns for customers.</li>
<li>Collaborate with the team of achieve the team objectives.</li>
<li>Facilitate the flow of information horizontally and vertically.</li>
<li>Ensure outlet customer satisfaction at all time.</li>
<li>Ensure timely resolution of customer complain to retain customers.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job Requirements - Experience and Education</b></h2>
</div><div><ul><li>Diploma or bachelor&rsquo;s degree in business administration or a related field.</li>
<li>1-3 years of relevant working experience as driver, preferably in the logistics and shipping industry.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Leadership Behaviors</b></h2>
</div><div><div>Building Outstanding Teams</div><div>
Setting a clear direction</div><div>
Simplification</div><div>
Collaborate &amp; break silos</div><div>
Execution &amp; Accountability</div><div>
Growth mindset</div><div>
Innovation</div><div>
Inclusion</div><div>
External focus</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills</b></h2>
</div><div><div>Interpersonal Skills</div><div>
Customer Relationship Management</div><div>
Communication Skills</div><div>
Attention To Details</div><div>
Customer Centric</div><div>
Negotiation Skills</div><div>
Collaborative Approach</div><div>
Multitasking</div><div>
Self-Awareness</div></div></div></div></div></div></div></div></div>

Retail Outlet Executive

VT Markets

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <span>
  VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 450 employees&mdash;and growing. Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.
  <br/>
  <br/>
 </span>
 <span>
  <strong>
   Your Role in VT Markets
   <br/>
  </strong>
 </span>
 <span>
  We are hiring an
  <strong>
   Customer Service &amp; Operations Executive
  </strong>
  based in
  <strong>
   Egypt
  </strong>
  to handle back-office operations, client onboarding, CRM management, and cross-department coordination. Candidates with 1+ year of operations or client service experience in finance/forex, or fresh graduates passionate about financial markets, are welcome to apply.
  <br/>
  <br/>
 </span>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What Success Looks Like
 </strong>
 <ul>
  <li>
   Delivered high client satisfaction through efficient and responsive operational support.
  </li>
  <li>
   Ensured accurate, timely completion of daily tasks with minimal errors.
  </li>
  <li>
   Facilitated smooth onboarding and activation of new client accounts.
  </li>
  <li>
   &nbsp;Actively contributed to ongoing process improvements.
   <br/>
  </li>
 </ul>
 <strong>
  What Makes You a Great Fit
 </strong>
 <ul>
  <li>
   You are detail-oriented and organized in everything you do.
  </li>
  <li>
   You have a proactive mindset and seek to resolve issues before they escalate.
  </li>
  <li>
   You communicate clearly and professionally with both clients and team members.
  </li>
  <li>
   You enjoy working in a collaborative environment and thrive under deadlines.
   <br/>
  </li>
 </ul>
 <strong>
  Education &amp; Experience
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Finance, Economics, or a related field.
  </li>
  <li>
   Minimum 1 year of experience in operations or customer service, preferably in the Forex or financial services sector.
  </li>
  <li>
   Fresh graduates with relevant academic background and a strong interest in financial markets will be considered.
   <br/>
  </li>
 </ul>
 <strong>
  Technical Skills
 </strong>
 <ul>
  <li>
   Proficiency in Microsoft Office, especially Excel.
  </li>
  <li>
   Familiarity with CRM systems and/or trading platforms (MT4/MT5) is an advantage.
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
 </strong>
 <ul>
  <li>
   Excellent communication skills in English; Arabic or additional languages are a plus.
  </li>
  <li>
   Strong attention to detail and a solution-oriented approach.
  </li>
  <li>
   Provide timely and professional client support via email, phone, and live chat.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide timely and professional client support via email, phone, and live chat.
  </li>
  <li>
   Conduct KYC and account activation procedures during the onboarding process.
  </li>
  <li>
   Monitor transactions, update CRM systems, and support back-office tasks on a daily basis.
  </li>
  <li>
   Prepare operational reports and maintain internal performance records.
  </li>
  <li>
   Coordinate with internal teams (Compliance, Sales, Finance, etc.) to ensure smooth workflows.
  </li>
  <li>
   Assist in basic market research and competitor analysis to support business initiatives.
  </li>
  <li>
   Escalate unresolved issues, inefficiencies, or risks to management.
  </li>
  <li>
   Adhere to internal processes and comply with local regulatory requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  What We Offer
  <br/>
 </strong>
 At VT Markets, you&rsquo;ll be part of a collaborative, international team operating at the forefront of global finance. We promote continuous learning, innovation, and personal growth through open communication, performance-based recognition, and a culture of excellence. With over 15 offices worldwide, we offer a unique opportunity to build your career in an organization that values both operational precision and entrepreneurial thinking.
 <br/>
 <br/>
 <strong>
  Your Journey After Applying
  <br/>
 </strong>
 ● Initial screening interview with our Talent Acquisition Partner
 <br/>
 ● Final interview with the Operations Lead &ndash; MENA
</div>


Customer Service and Operations Executive - MENA

Explore 1776+ Customer service executive in Egypt this May. Find roles across top companies and apply now to boost your career.

1776 customer service executive jobs In Egypt

Customer Service Executive

Customer Service Executive

Customer Service Executive

Customer Service Executive FC80

Customer Service Specialist

Retail Outlet Executive

Customer Service and Operations Executive - MENA