sales executive

sales representative

sales manager

customer service agent

front desk receptionist

customer service representative

Work wonders 

<p>Job Title: Customer Service Representative</p><p>Company: VOD UK</p><p>Location: Hybrid</p><p>Job Type: Full-time</p><p>About Us:</p><p>LEO Trading Agency is excited to announce a new opportunity for International Account Advisors to join VOD UK's team!</p><p>Job Description:</p><p>We're seeking highly motivated and customer-focused individuals to join our team as International Account Advisors. As an International Account Advisor, you will be responsible for receiving calls from the UK and providing exceptional customer service.</p><p>Job Details:</p><p>- Receiving calls from the UK</p><p>- Hybrid job (2 days on-site, 3 days remote)</p><p>- PC or laptop will be provided</p><p>- Grads only<br/>- C1 English speakers</p><p>Training:</p><p>- Duration: 1 month</p><p>- Fixed morning shift</p><p>- Location: Online (fully paid)</p><p>Working Hours:</p><p>- 8 working hours with an hour break</p><p>- Rotational shifts</p><p>- Rotational weekend (2 days)</p><p>- No overnight shift (earliest shift starts at 8 AM, and latest shift ends at 11 PM)</p><p>Benefits:</p><p>- Salary: 20k gross</p><p>- Social Insurance (from day one)</p><p>- Medical Insurance (after training)</p><p>- Connectivity Allowance (650 LE)<br/>-Transportation</p><p>How to Apply:</p><p>If you're a motivated and customer-focused individual looking for a new challenge, please text 01013282103 to apply!</p><p>#JobOpening #InternationalAccountAdvisor #CustomerService #HybridJob #CareerOpportunity #VODUK #LEOTradingAgency</p><p>Job Type: Full-time</p><p>Pay: From E&pound;13,000.00 per month</p>

Customer Service Representative

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Cairo - Cairo Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>01-21-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39399I</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls and emails, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role.</p>
</div><div><p>Qualifications:</p>
<ul><li>Sales Experience</li>
<li>Strong Interpersonal Skills, such as effective communication and relationship-building</li>
<li>Ability to handle customer complaints professionally and provide empathetic support</li>
<li>Fluency in English and other applicable languages is preferred</li>
<li>English level B2-C1</li>
<li>flexibility with night and overnight shifts<br>
</li>
</ul></div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer service representative

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>01-28-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF38444C</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<ul><li><p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   </li><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
<li><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><br>
</li>
</ul></div><p></p><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p><br>
</div><p></p><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>01-27-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF38521N</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer service Representative

Ubuy Inc

<p><b>Job Summary</b>: Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, and help customers understand the products and services being offered by the company.</p><p><b>Reports to:</b> Customer Service Team Leader.</p><p><b>ESSENTIAL DUTIES &amp; RESPONSIBILITIES </b></p><p>&middot; Handle inbound and outbound calls.</p><p>&middot; Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints.</p><p>&middot; Assist agents with payment confirmations, refunds, and disputes.</p><p>&middot; Ensure to follow the customer service script provided by the company.</p><p>&middot; Record details of (comments, inquiries, complaints, and actions taken).</p><p>&middot; Complete call notes and reports as necessary and update them in the ticketing system.</p><p>&middot; Handling and resolving customer complaints through Zendesk and Maqsam.</p><p>&middot; Providing customers with information about the organization's services and products.</p><p><b>REQUIREMENTS</b></p><p>&middot; Fresh graduate or 1 Year of experience.</p><p>&middot; Bachelor's degree.</p><p>&middot; Excellent communication skills</p><p>&middot; Strong English and Arabic language skills (written and spoken)</p><p>&middot; Strong time management and multitasking abilities</p><p><b>Key Competencies</b></p><p>&middot; Excellent interpersonal and communication skills</p><p>&middot; Ability to manage and prioritize multiple tasks</p><p>&middot; Ability to work independently</p><p>&middot; Excellent administrative and organizational skills</p><p>&middot; Computer literacy, (i.e. Microsoft Office).</p><p>&middot; knowledge of how to use various platforms to handle customer requests.</p><p>Job Type: Full-time</p><p>Pay: E&pound;5,000.00 - E&pound;6,000.00 per month</p>

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Cairo - Cairo Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>01-21-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF38448Q</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p>Sutherland is a global player in digital transformation, combining Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics to support enterprises in achieving business success. We work with globally recognized brands, leveraging advanced technologies and business process excellence to drive innovation and scalable transformations. With over 363 unique inventions and several patented technologies, Sutherland is at the forefront of creating pioneering solutions. Our commitment lies in optimizing operations, enhancing customer experiences, and delivering tailored, outcome-driven solutions via an &ldquo;as-a-service&rdquo; model.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time, on-site role for a Customer Service Agent, located in New Cairo. The Customer Service Agent will manage daily interactions with customers, addressing inquiries, resolving concerns, and ensuring customer satisfaction. Responsibilities include managing customer accounts, providing exceptional communication, and supporting the customer service team to meet organizational objectives. Agents will foster positive relationships and maintain the highest standard of customer care at all times.</p>
</div><div><p>Qualifications:</p>
<ul><li><p>English level <b>B2 / C1</b>
</p></li><li><p><b>Sales experience</b> is required</p>
</li><li><p><b>University graduates only/Dropouts</b>
</p></li><li><p><b>Ability to work on site</b><br>
</p>
   </li></ul><p></p><p><b>What we offer:</b>
</p><ul><li><p><b>Guaranteed KPIs for the first 3 months</b>
</p></li><li><p>Free company transportation</p>
</li><li><p>Medical and social insurance</p>
</li><li><p>Overnight shift allowance</p>
</li><li><p>Valuable experience with a newly launched account</p>
</li><li><p>Long-term career growth within a multinational environment</p>
   </li></ul><p><b>Work Location:</b> Sutherland &ndash; 5th Settlment banks center</p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

AkzoNobel

<p></p><div><p><b>Date: </b>Jan 28, 2026
</p><p><b>Location:</b> Giza, EG
</p><p><b>Company: </b>AkzoNobel
</p><div><p><b>About AkzoNobel</b></p>
<p>Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together.</p><br>
<p></p>
<p>For more information please visit www.akzonobel.com</p><br>
<p></p>
<p>&copy; 2024 Akzo Nobel N.V. All rights reserved.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
Job Purpose</b></h2></div><p></p><div><br>
<ul>
<li>Provides order-to-cash service support to the organization by verifying the accuracy of order information and processing orders in a timely manner to ensure products reach customers on time and in full.</li>
<li>Has an interactive discussion with customers to understand their requirements and fulfilling their needs.</li>
<li>Executes any process changes and/or corrective action identified by key stakeholders to ensure an excellent standard of service and a high level of customer satisfaction are maintained.</li>
<li>Records customer complaints and responds in accordance with guidelines from supervisor</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Key Accountabilities</b></h2></div><p></p><div><br>
<p>
1. Customer Order Service Administration:</p>
<ul>
<li>Receive process and follow up orders. Confirm orders in writing.</li>
<li>Review Outstanding Order Report for pending orders and ensure OTIF is met for all orders.</li>
<li>Agree on delivery dates, documentation, transport and packaging matters with customers.</li>
<li>Send product information to customers (product data, material safety data).</li>
<li>Work with the organization&rsquo;s other regional offices to resolve problems, facilitate solutions and enhance customer service experience.</li>
<li>Ensure timely invoicing to customers. Invoices should be sent to customers as soon as proof of delivery has been established or as per agreed incoterms.</li>
<li>Extremely close communication with other regional customer service teams to ensure orders are fulfilled as per agreed timelines</li>
<li>Prepare the lab requests to R&amp;D for sample request from clients. Follow-up on their processing.</li>
<li>Divert customer complaints to Technical Support and arranges products returns from customers</li>
<li>Administrate and file customer complaints.</li>
<li>Archiving of all COS related documentation in a proper and timely manner.</li>
<li>Ensures customer orders comply with any defined local authority matrices.</li>
<li>Ensure correct order maintenance for OTIF reporting.</li>
<li>Ensure all customers &amp; orders documentation is properly filed and desks are clear of any unnecessary paperwork.</li></ul><br>
<p></p>
<p>
2. Connect with warehouse &amp; logistics team:</p>
<ul>
<li>Extremely close communication with regional as well as local production as well as planning teams to ensure strict timelines are met.</li>
<li>Serve as communication link between external customers and internal local and regional stakeholders.</li>
<li>Prepare picking lists for dispatches and liaise with warehouse staff.</li>
<li>Prepare daily dispatch requests for the warehouse / logistics team.</li>
<li>Ensure that delivery dates, transport and packaging matters are agreed with customers</li></ul><br>
<p></p>
<p>
3. Invoicing &amp; OWC management:</p>
<ul>
<li>Create and verify invoices, debit/credit notes, and rebate agreements (where relevant).</li>
<li>Improve OWC in cooperation with Sales Manager, Credit Control and customers.</li>
<li>Ensure correct date maintenance for orders to improve OWC. Special emphasis on bulk orders.</li>
<li>Ensure minimum numbers of orders are processed which require manual input of prices into system..</li>
<li>Ensure timely invoicing in system basis to ensure no pending invoices</li></ul><br>
<p></p>
<p>
4. Customer Communication &amp; Sales related activities:</p>
<ul>
<li>Answers customer inquiries/communications as required.</li>
<li>Ensure that all orders are processed on time with order acknowledgements sent to customers</li>
<li>Serve as communication link between external customers and internal stakeholders</li>
<li>Write internal and external correspondence according to instructions of the COS Manager and Sales Manager</li>
<li>Contribute as a checker function to ensure quotations and customers contracts comply with any locally defined authority matrices</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Key Accountabilities (Continued)</b></h2></div><p></p><div><br>
<p>
5. Maintenance of Process Flowcharts &amp; SOP&rsquo;s:</p>
<ul>
<li>Contributes to the development and maintenance of standards, policies and procedures regarding customer service.</li>
<li>Regularly provides feedback on the soundness and effectiveness of the customer service department&rsquo;s policies and procedures.</li>
<li>Based on feedback gathered from ERP users, proposes and implements approved improvements in the service &amp; distribution process flow.</li></ul><br>
<p></p>
<p>
6. Reporting:</p>
<ul>
<li>OTIF Reason Code maintenance and OTIF Reporting.</li>
<li>Outstanding Order Report.</li>
<li>Standard reporting on a daily/weekly/monthly basis on COS activities in line with defined KPIs.</li></ul><br>
<p></p>
<p>
7. Compliance:</p>
<ul>
<li>Adheres to all corporate policies, guidelines and statutory requirements and recommends to (senior) management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area</li>
<li>Is familiar with the applicable corporate &amp; site policies/procedures with regard to personal conduct and HSE standards and acting in compliance with all applicable regulations</li></ul><br>
<p></p>
<p>
8. Cover for colleagues:</p>
<ul>
<li>Provide vacation cover for other COS colleagues in other businesses</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience</b></h2></div><p></p><div><br>
<ul>
<li>At least<b> 2-3 years progressive customer service experience</b> required, with strong ERP experience (preferably SAP)</li>
<li>Bachelor degree in relevant discipline.</li>
<li>This role requires an individual who is fluent in written and spoken English who is numerate, able to manage complex data, operationally and service focused, has good <b>ERP </b>experience (preferably SAP), and is a good <b>communicator</b>.</li>
<li>Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills. Must be able to work well in a team environment.</li>
<li>Good MS Office (Excel / Word / PowerPoint).</li>
<li>Good customer service and negotiation skills.</li>
<li>Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently.</li>
<li>Knowledge of ERP systems and Order to cash processes in a business to business environment.</li>
<li>Sound understanding of other functional areas: sales, supply chain, marketing and logistics.</li></ul></div></div></div><p></p><p><br>
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.</p>
<p>Requisition ID: 50843</p></div></div><p></p>

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