customer service representative Jobs in Egypt

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sales development representative

customer service associate

call center representative

Concentrix

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 Company Description
 
 
 
 
 
 
 Concentrix is a global leader in technology and services, empowering some of the world's most prominent brands to thrive today and in the future. With a blend of human-centric approach and tech-driven solutions, Concentrix designs, builds, and implements end-to-end business solutions at scale. The company is known for its innovative strategies and dedication to delivering exceptional customer experiences. Joining Concentrix means being part of a forward-thinking organization focused on excellence and innovation.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time, on-site role for a Call Center Representative based in Alexandria, Smouha - Matajer Mall. The Call Center Representative will be responsible for handling customer inquiries, providing support, and ensuring customer satisfaction. Daily responsibilities include assisting customers with questions or concerns, resolving issues, and adhering to company policies and procedures. The role requires maintaining professionalism and effective communication, ensuring high-quality service at all times.
 
 
 
 
 
 
 Candidate Requirements
 
 
 
 
 
 
 University graduate
 
 
 English level B2 or above
 
 
 No commitments for the first 6 months
 
 
 Willing to work rotational shifts, including:
 
 
 Morning shifts
 
 
 Night shifts
 
 
 Overnight shifts
 
 
 Fast/Good typing skills
 
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Call Center Representative

HSBC

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 As a Call Center Representative at HSBC, you will be the first point of contact for customers, providing professional support and solutions through inbound and outbound interactions. You will handle inquiries related to banking products and services, resolve issues efficiently, and ensure a positive customer experience while maintaining compliance with HSBC policies and regulatory standards.
 
 
 Key Responsibilities:
 
 &bull; Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
 
 &bull; Provide accurate information on HSBC products, services, and procedures.
 
 &bull; Identify customer needs and offer appropriate solutions or escalate when necessary.
 
 &bull; Ensure all interactions comply with HSBC's service standards and regulatory requirements.
 
 &bull; Maintain accurate records of customer interactions and transactions.
 
 &bull; Contribute to team goals by achieving individual performance targets.
 
 Skills &amp; Competencies:
 
 &bull; Strong communication and active listening skills.
 
 &bull; Customer service orientation with problem-solving ability.
 
 &bull; Ability to multitask and manage time effectively in a fast-paced environment.
 
 
 Requirements:
 
 &bull; Must be a graduate with a bachelor's degree
 
 &bull; Proficient in English with strong reading, writing, and speaking abilities
 
 &bull; Ability to work flexible hours including rotational shifts
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EgyBell

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 Egybell is hiring a Call Center Representative for a well known multi-national company located in
 
 Fifth Settlement.
 
 
 
 
 
 
 Fresh Graduates are welcome to apply.
 
 
 
 
 
 
 Qualifications:
 
 
 
 Good user of Excel and MS Office
 
 
 Excellent command of English language.
 
 
 Excellent communication and problem-solving skills.
 
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Call Center Representative (Fresh Graduates)

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 Egybell is hiring a Call Center Representative for a well known multi-national company located in
 
 Fifth Settlement
 
 
 
 
 
 <ul>
 <li>
 Fresh Graduates can apply
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Good user of Excel and MS Office
 </li>
 <li>
 Excellent command of English language. Read and Write.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 </ul>
 
 
</div>

Arab Bank

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 Accountable for:
 
 
 
 <ul>
 <li>
 Responding, and serving all Arab Bank Client enquiries and prospects either by E-mail or both (E-mail &amp; Phone).
 </li>
 <li>
 Handling all client complaints in a timely manner at the highest quality standards
 </li>
 <li>
 Provide information on all Bank Products to existing &amp; potential clients.
 </li>
 <li>
 Selling bank products and services, and generate quality service opportunities.
 </li>
 <li>
 Resolve customer complaints, either directly or conjointly with the other concerned dept&rsquo;s.
 </li>
 <li>
 Execute client instructions as per Arab Bank P&amp;P&rsquo;s.
 </li>
 <li>
 Identify &amp; forward customers feedback, and contribute to process improvement.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 From 0-2 years experience in a related field.
 </li>
 <li>
 Bachelor degree from a reputable university.
 </li>
 <li>
 Excellent Communication.
 </li>
 <li>
 PC Literate (Excel, Internet, word, PowerPoint, ETC&hellip;).
 </li>
 </ul>
 
 
</div>

Call Center Representative - Staff

We&rsquo;re looking for talented English speakers (C1&ndash;B2) to join our team in Cairo for a Chat &amp; Voice Customer Support role* .On-site &ndash; CairoRotational shifts + Rotational days off*What we offer* :Competitive Net Salary up to 18,000 EGP (including KPIs - paid in Euro)Company transportation from designated pickup pointsFast-track promotion path less than 6 monthsFull medical &amp; social insuranceKPIs Paid in EuroLine for minutes and internetGym AccessExclusive discounts with top brandsJob Type: Full-timePay: E&pound;11,500.00 - E&pound;19,000.00 per monthWork Location: In person

Call Center Representative (B2-C1 English)

Explore 462+ Call center representative in Egypt this May. Find roles across top companies and apply now to boost your career.

462 call center representative jobs In Egypt

Call Center Representative

Call Center Representative

Call Center Representative (Fresh Graduates)

Call Center Representative (Fresh Graduates)

Call Center Representative - Staff

Call Center Representative (B2-C1 English)

Call Center Representative (B2-C1 English)