customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support specialist Jobs in Lahore

customer support specialist

accounts assistant

call center representative Jobs in Lahore

call center representative

customer support advisor

ASK Development

Responsibilities:Respond to customer inquiries via Social Media / Email in a timely and accurate manner&middot; Provide personalized customer service to ensure customer satisfaction&middot; Understand customer needs and provide appropriate solutions&middot; Escalate issues to supervisor when necessary&middot; Keep accurate records of customer interactions and transactions&middot; Provide feedback to improve customer experience and chat processesRequirements:&middot; Graduation and Proven experience as a Social Media Agent or in a similar customer service role is a plus&middot; Excellent written communication skills with a strong command of the English language&middot; Ability to multitask and work in a fast-paced environment&middot; Good problem-solving skills with the ability to think creatively&middot; Ability to work independently with minimal supervision&middot; Availability to work flexible hours, including weekends and holidays&middot; Familiarity with live chat software and CRM systemsJob Type: Full-timePay: Rs37,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Email or chat support: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Chat Support Representative

Tkxel

<div>
 We&rsquo;re looking for a proactive and detail-oriented female officer to manage customer queries and social interactions across WhatsApp, Instagram, and Facebook with the added responsibility of monitoring and optimizing our AI-powered community agent. This role is ideal for someone who is digitally savvy, understands how people interact online, and can improve response quality and lead generation.
 
 
 
 Key Responsibilities:
 
 
 
 Customer Support, Social Media Handling &amp; AI Agent Optimization
 
 &bull; Respond to customer queries on WhatsApp, Instagram, and Facebook in a timely and friendly manner.
 
 &bull; Engage with incoming messages, comments, and story replies using brand-appropriate tone.
 
 &bull; Monitor the performance of our AI Agent across platforms &mdash; regularly review conversations, improve reply accuracy, and update content (FAQs, offers, fallback replies).
 
 &bull; Flag complex queries for manual handling and ensure smooth handover from AI to human.
 
 &bull; Optimize AI flows based on frequently asked questions, seasonal promotions, and campaign objectives.
 
 &bull; Maintain lead logs and ensure follow-ups are done on high-intent inquiries.
 
 
 
 Lead Generation &amp; Community Engagement
 
 
 &bull; Turn social/media inquiries into quality leads.
 
 &bull; Encourage deeper engagement via comments, stories, and DMs.
 
 &bull; Flag high-intent leads to the sales/reservation team when needed.
 
 &bull; Identify content gaps based on recurring queries and report to the marketing team.
 
 
 
 Key Performance Indicators (KPIs):
 
 
 &bull; Leads generated via WhatsApp &amp; social inboxes
 
 &bull; AI agent success rate (accuracy, fallback % reduction)
 
 &bull; Response time (target: under 5 minutes during working hours)
 
 &bull; Conversion rate from inquiry to booking/sign-up
 
 &bull; Community engagement (comments, replies, shares, DMs)
 
 
 
 Who You Are:
 
 
 &bull; 1&ndash;2 years experience in customer support, community handling, or digital communication
 
 &bull; Excellent written communication in English
 
 &bull; Familiar with Meta Business Suite, Instagram DM tools, and WhatsApp Business
 
 &bull; Comfortable learning and working with AI chatbots (training will be provided)
 
 &bull; Bonus: Familiar with wellness, travel, or hospitality space
 
 
 
 What You&rsquo;ll Get:
 
 
 &bull; Market-competitive salary with performance bonuses
 
 &bull; Exposure to next-gen AI + human hybrid support systems
 
 &bull; Growth path toward digital marketing, CX automation, or content roles
 
 &bull; Flexible, friendly work culture
 
 
 
 
</div>

Customer Support & Community Officer

Golden Keystone

This role requires a highly motivated and customer-oriented individual to provide exceptional support to prospective and existing clients while driving sales growth. This involves engaging with customers through various channels (chat, email, and phone), providing product information, addressing inquiries, and closing sales opportunities.Key Responsibilities:<ul><li>Customer Interaction: Engage with customers through live chat, email, and phone calls to provide prompt and accurate product information. Address customer inquiries effectively and professionally, resolving issues and concerns promptly. Build rapport with customers and understand their unique packaging needs.</li><li>Sales &amp; Business Development: Actively pursue sales opportunities by identifying and qualifying leads. Present product options, highlighting the benefits and value proposition of custom packaging solutions. Conduct needs analysis to understand customer requirements and recommend suitable packaging solutions. Prepare and deliver accurate quotes and proposals. Close sales deals and achieve sales targets within specified timelines.</li><li>Customer Relationship Management: Build and maintain strong customer relationships through proactive communication and excellent customer service. Ensure customer satisfaction and loyalty by addressing concerns promptly and exceeding expectations. Utilize CRM systems to manage customer interactions, track sales leads, and maintain accurate customer data.</li></ul>Eligibility Criteria:<ul><li>O/A Level's | Bachelor's degree in any discipline, preferably Marketing, Sales, or a relevant field.</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Excellent typing skills and the ability to multitask effectively in a fast-paced environment.</li></ul>Night Shift: 9:00 pm - 6:00 am Location: Johar Town Opposite Emporium Mall Contact: 0305-3978663 or E-Mail us at jobs@goldenkeystone.comJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Chat Support & Sales Executive

Abacus Outsourcing

Shift Duration: 8 Hours (Full-Time)Job Description:We are looking for enthusiastic and fluent English-speaking candidates to join our International Campaign (UAE Market). The role requires handling customer queries, providing accurate information, and ensuring excellent service in a professional manner.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Respond to customer queries promptly and professionally.</li><li>Provide accurate product/service information to customers.</li><li>Maintain records of customer interactions.</li><li>Ensure customer satisfaction by delivering quality service.</li></ul>Requirements:<ul><li>Minimum education: Intermediate.</li><li>Fluent in English (spoken &amp; written).</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle customer concerns with patience and professionalism.</li><li>Willingness to work in an 8-hour full-time shift.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth opportunities within the organization.</li><li>flexible shifts.</li></ul>Job Type: Full-timePay: Up to Rs60,000.00 per monthWork Location: In person

Customer Support Representative – UAE International

Capitalwide Services Ltd

Job Title: Customer Support Executive CSRWorking Hours: 50 Hours Weekly (Rotational Shifts)Location: Gulberg III, Lahore.Job Duties<ul><li>Oversee UK operations from our 24/7 control room in Lahore.</li><li>Respond to client queries via phone calls, emails, WhatsApp, etc.</li><li>Schedule shifts for staff members.</li><li>Must be flexible and willing to work in both day and night shifts as part of a rotational schedule.</li></ul>Requirements:<ul><li>Minimum qualification: A-level or graduation.</li><li>At least 02 years of experience in an international (preferably UK) call center in operations, not in sales.</li><li>Minimum 1 year of work experience in a UK-based security company is mandatory.</li><li>Excellent English communication (both speaking and writing)</li><li>English proficiency should be at least 7 out of 10 overall (please do not apply if your English communication is not good).</li></ul>Note: Only apply if you are comfortable with rotational shifts, including both day and night shifts.Job Type: Full-timePay: Rs70,000.00 per monthApplication Question(s):<ul><li>Are you ok working in rotational day and night shifts?</li></ul>

Customer Support Executive CSR

365 Care Group Private Limited

Job Location: Gulberg 3, LahoreSalary: Rs. 40,000 to 50,000Job Type: Full TimeTwo Shifts:Morning: 11:00 a.m-11:00 p.mNight : 11:00 p.m-11:00 a.mWorking Days: 5Job Overview:<ul><li>We are looking for Customer Officer who can perform the following tasks:</li><li>Perform daily Control Room Operations</li><li>Take Employees calls and provide accurate, satisfactory answers to their queries and concerns</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Shift confirmation messages from staff on daily basis</li><li>Updates Employee duties times through Roster Management System</li><li>Identifying, escalating priority issues and reporting to the high-level management.</li><li>Anticipate escalation and take over calls when needed</li><li>Other duties as assigned</li><li>Required training will be provided</li></ul>Skills required:<ul><li>Strong English Communication Skills</li><li>Data Management/Office Organization Skills</li><li>Problem Solving Skills</li><li>Attention to detail</li><li>Professionalism</li><li>Multi-tasking</li></ul>Education:<ul><li>Bachelor's (Preferred)</li><li>Experience:</li><li>0-1 years experience required.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Officer

Fulcrum Pvt Ltd

Job Description: Immigration AdvisorPosition: Immigration Advisor Location: [Lahore] Job Type: Full-Time | On-Site Working Hours: Monday to Friday | 9:00 AM &ndash; 5:30 PM Salary: (70k to 90k)Role OverviewWe are seeking a knowledgeable and client-focused Immigration Advisor to join our team. The ideal candidate will provide expert advice and support to clients on visa categories, eligibility requirements, and immigration pathways. This role requires strong communication, sales, and advisory skills to guide clients through the entire immigration process while ensuring compliance with relevant laws and regulations.Key Responsibilities<ul><li>Provide professional consultation to clients regarding immigration and visa options.</li><li>Assess client profiles to determine eligibility for different immigration programs.</li><li>Prepare and review documents required for visa and immigration applications.</li><li>Stay updated with changes in immigration laws, policies, and procedures.</li><li>Assist clients in completing and submitting visa applications accurately and on time.</li><li>Maintain strong client relationships and provide continuous support throughout the process.</li><li>Achieve performance targets related to client acquisition and case success rates.</li><li>Coordinate with embassies, consulates, and immigration authorities as needed.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Law, International Relations, Business, or related field.</li><li>Proven experience as an Immigration Advisor / Consultant or in a similar role.</li><li>Strong knowledge of immigration laws, visa processes, and documentation.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Fluency in English (additional languages will be a plus).</li><li>Detail-oriented with strong organizational and problem-solving abilities.</li><li>Ability to work independently as well as part of a team.</li></ul>What We Offer<ul><li>Market competitive salary (based on experience).</li><li>Professional growth opportunities.</li><li>Supportive and dynamic work environment.</li><li>Training and development programs.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Immigration Advisor(lahore)

Explore 1726+ Customer support advisor in Lahore this September. Find roles across top companies and apply now to boost your career.