customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

collections specialist

customer service agent

customer services specialist Jobs in Lahore

customer services specialist

customer support specialist

Digitech Outsourcing Solution

We are seeking candidates for the STR project who are flexible with rotational shifts and possess a sharp, quick-thinking mindset suited to a fast-paced support environment.Job Duties include:<ul><li>Delivering high-quality support via chat, email, and phone</li><li>Assisting guests with administrative and account-related queries</li><li>Ensuring prompt, clear, and accurate communication to resolve guest concerns efficiently</li></ul>Skillset Requirements:<ul><li>Good English writing and speaking skills</li><li>Can speak fluently with a neutral accent</li><li>Write English without grammatical errors</li><li>Good typing speed and can learn new systems</li><li>Is able to manage different shift timings</li></ul>Compensation &amp; Benefits:<ul><li>Rs. 75,000 to Rs. 80,000 salary</li><li>Yearly increments and bonuses.</li><li>Collaborative yet fun-loving atmosphere: space that fosters employee wellbeing</li><li>Fuel Allowance</li><li>Leaves Encashment</li><li>Career oriented environment and room to grow</li><li>Paid Leaves</li></ul>We are hiring on immediate basis and training period is paid. If you have good communication skills, submit your CV today.Job Type: Full-timePay: Rs75,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you flexible with the timings?</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Language:<ul><li>English fluently? (American Accent) (Preferred)</li></ul>Work Location: In person

Customer Support Specialist

ibex. Pakistan

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Support Specialist - International

WBM Technologies

Urgent Hiring in USA Call Center!!! If you are a Young Energetic Individual with good English communication, Computer Handling Skills, Neutral Accent, and a Bachelor&rsquo;s/ Intermediate, send you CV. Inbound/outbound Campaign.<ul><li>Delivering scripted talks that describe the company&rsquo;s products or services to Customer service potential customer.</li><li>Explaining products and product prices</li><li>Keeping track of customers that have been contacted and those who do not want to be contacted in the future</li><li>Following up on previous customers for potential sales.</li><li>Maintaining records of customer contacts.</li><li>To generate quality leads that result in sales.</li><li>Less than 30 year Candidates can apply</li></ul>Skill Qualifications:<ul><li>Focus on sales results during a set scheduled earnings period for the company.</li><li>Must know how to manage time when speaking to many customers in a day.</li><li>Customer service skills mean understanding customer needs and behaviors as well as responding appropriately to a customer&rsquo;s questions or concerns.</li></ul>Benefits:<ul><li>Fixed Salary + Sales Commission</li><li>Paid Leaves</li><li>Yearly Increment Growth Opportunity</li><li>Salary range 25K to 100K Plus commission would be given.</li></ul>Job Types:<ul><li>Full-time</li><li>Internship</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: Rs45,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

Customer Support Specialist - Night Shift

TechSea

<div>
 
 
 Location:
 
 Valencia Town, Lahore, Pakistan (On-site)
 
 
 
 Working Hours:
 
 8:00 AM &ndash; 5:00 PM EST (Mon&ndash;Fri)
 
 
 
 (Timings may vary based on operational needs)
 
 
 
 
 
 
 
 About TechSea
 
 
 
 TechSea is a SaaS-based IT company offering an
 
 AI-Powered All-in-One Career Suite
 
 &mdash; a smart career development platform used by
 
 U.S.-based universities, colleges, and individual professionals
 
 . Our tool helps students and professionals build career readiness, enhance employability, and successfully enter the job market.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are looking for a
 
 Customer Support Specialist (Email &amp; Live Chat)
 
 who will deliver timely, accurate, and high-quality support to our users &mdash; primarily through
 
 live chat and email
 
 . The ideal candidate will play a key role in ensuring a smooth customer experience, assisting users with product queries, handling service requests, and maintaining strong communication with internal teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Live Chat Support
 
 
 <ul>
 <li>
 Respond promptly to student and professional user inquiries via
 
 live chat
 
 within specified response times.
 </li>
 <li>
 Provide clear, accurate, and empathetic answers to questions related to our AI Career Suite product.
 </li>
 <li>
 Identify recurring issues and report feedback to the product team for continuous improvement.
 </li>
 <li>
 Maintain high standards of tone, accuracy, and grammar in all written communications.
 </li>
 </ul>
 
 
 
 
 
 Email &amp; General Customer Support
 
 
 <ul>
 <li>
 Manage customer emails regarding our
 
 Resume Writing and related services
 
 .
 </li>
 <li>
 Assign new orders to the internal team and track progress through our CRM.
 </li>
 <li>
 Handle customer disputes, refunds, and order follow-ups in coordination with relevant departments.
 </li>
 <li>
 Reach out to inactive customers via email or phone to re-engage and ensure satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Internal Coordination
 
 
 <ul>
 <li>
 Communicate effectively with internal teams through
 
 Slack
 
 .
 </li>
 <li>
 Use
 
 Zendesk
 
 to manage support tickets, chats, and emails efficiently.
 </li>
 <li>
 Log and track all customer interactions to ensure transparency and accountability.
 </li>
 <li>
 Perform additional support or administrative tasks as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 (required).
 </li>
 <li>
 
 Minimum 2 years of experience
 
 in Customer Support or a related field (preferably SaaS or IT-based).
 </li>
 <li>
 Strong command of
 
 English (written and verbal)
 
 &mdash; with excellent grammar, clarity, and tone.
 </li>
 <li>
 Hands-on experience with
 
 CRM and support tools
 
 (Zendesk, GoHighLevel, Slack, or similar).
 </li>
 <li>
 Ability to multitask, prioritize effectively, and manage time under pressure.
 </li>
 <li>
 Customer-focused attitude with patience, empathy, and problem-solving skills.
 </li>
 <li>
 Availability to work
 
 8:00 AM &ndash; 5:00 PM EST (Mon&ndash;Fri)
 
 and adjust to changing shifts if required.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 Competitive Salary:
 
 We value your expertise and ensure you are rewarded fairly.
 </li>
 <li>
 
 Health Coverage:
 
 Your health and well-being are a priority for us.
 </li>
 <li>
 
 Fuel Allowance:
 
 We provide support for your commute.
 </li>
 <li>
 
 Company-Provided Equipment:
 
 Receive all the necessary tools (laptop, internet, screens, etc.) to work efficiently.
 </li>
 <li>
 
 Collaborative Team Environment:
 
 Join a supportive and dynamic group of professionals.
 </li>
 <li>
 
 Career Growth:
 
 Opportunities for professional development and advancement.
 </li>
 <li>
 
 Generous Paid Time Off:
 
 Enjoy a healthy work-life balance with ample vacation time.
 </li>
 <li>
 
 Paid Maternity and Paternity Leave:
 
 We support your family&rsquo;s important milestones.
 </li>
 <li>
 
 Cultural Exposure:
 
 Work with a diverse, multicultural team.
 </li>
 </ul>
 
 
 US-Based Projects:
 
 Gain valuable experience working with US-based clients and companies.
 
</div>

Customer Support Specialist (SaaS, Email & Live Chat Support)

Job Title: Customer Support Executive Location: Lahore Job Type: Full-Time | Contract (24 Months)About the Role:We are looking for a Customer Support Executive who can deliver exceptional service to our clients through chat, email, and phone support. The ideal candidate should be patient, detail-oriented, and capable of multitasking in a fast-paced environment.Key Responsibilities:<ul><li>Handle customer inquiries through live chat and email efficiently and professionally.</li><li>Resolve customer issues promptly and ensure a positive service experience.</li><li>Maintain accurate records of customer interactions and feedback.</li><li>Coordinate with sales and other departments to ensure smooth operations.</li><li>Analyze market trends, customer needs, and sales reports.</li><li>Reach out to customer leads through cold calling when required.</li><li>Use MS Excel to manage and analyze data effectively.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree (minimum requirement).</li><li>Experience: Prior experience as a Customer Support Specialist or in a similar customer service role.</li><li>Skills:</li><li>Strong communication and problem-solving abilities.</li><li>Proficiency in MS Excel and formulas.</li><li>Excellent multitasking and time management skills.</li><li>Patience and professionalism in handling difficult cases.</li><li>Age Requirement: Must be under 30 years.</li></ul>Why Join Us?<ul><li>Competitive salary based on experience and performance.</li><li>Opportunity to work in a supportive and professional environment.</li><li>Growth and learning in a fast-paced corporate setting.</li></ul>Contract Duration: 24 Months Work Location: On-site (Lahore)Note: Female candidates are encouraged to apply.Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Customer Support Executive-(Night shift)

<ul><li>Maintain the highest level of service by dealing with customers in a friendly, efficient, and attentive manner.</li><li>Responding to instant chat queries and customer emails, answering questions, and resolving any issues.</li><li>Excellent communication and problem-solving skills. Multi-tasking abilities. Patience when handling tough cases.</li><li>Must be Knowledge of Excel Work &amp; Formula Experience as a Customer Support Specialist or similar CS role.</li><li>Coordinate sales effort with team members and other departments Analyze the territory/market&rsquo;s potential, track sales and status reports. Keep abreast of best practices and promotional trends.</li><li>Reach out to customer leads through cold calling</li></ul>Note:<ul><li>Candidate must be below than 30 years</li><li>Education Must be Graduation</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: Rs35,000.00 - Rs75,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Night Shift (Female Only)

Xtreme Technologies Pvt. Ltd.

We are looking for an experience Client Retention Specialist to grow business in US Region. The candidate must have a successful track record of meeting and exceeding an individual sales quota and have proven they have the skills and attitude necessary to meet their assigned sales quota and achieve success in their territory.Responsibilities:<ul><li>Responsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills.</li><li>Renew maintenance agreements directly with the end user or through collaboration with channel partners, as necessary.</li><li>Set strategy and tactical approach for maximizing bookings for their specified territory.</li><li>Maintain and update customer information in the database.</li><li>Have a thorough understanding of products, pricing, and competition.</li><li>Establish and maintain relationships with end users and channel partners.</li><li>Work collaboratively with all internal organizations to ensure that effective, consistent communication is maintained and company goals are understood and met.</li><li>Work closely with team members and assist with coverage when deemed necessary by management in order to meet team key performance indicators.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs140,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Retention Specialist: 3 years (Required)</li><li>IT Sales: 3 years (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Retention Specialist (US Based- Night Shift)

Explore 1232+ Customer support specialist in Lahore this November. Find roles across top companies and apply now to boost your career.