customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer support executive Jobs in Lahore

customer support executive

call center agent

customer support specialist

Abacus Outsourcing

Job DescriptionProject Overview: Developed and managed customer support operations for a FinTech platform, with a focus on delivering seamless financial service experiences through multi-channel support. The project was designed to reflect how modern digital banks efficiently handle customer inquiries, transaction issues, and account-related concerns while maintaining high service standards.Objectives:<ul><li>Provide prompt and accurate resolution of customer issues related to digital banking services.</li><li>Ensure seamless customer interactions across calls, emails, and live chat channels.</li><li>Maintain well-structured records of customer interactions for operational transparency.</li><li>Enhance customer satisfaction through proactive problem-solving and service excellence.</li></ul>Key Responsibilities:<ul><li>Handled customer inquiries related to FinTech services, including digital payments, fund transfers, account access, and transaction-related issues.</li><li>Responded to customer requests via multiple communication channels, including calls, email, and live chat.</li><li>Investigated and resolved issues such as failed transactions, account verification challenges, and payment delays.</li><li>Maintained accurate and detailed documentation of customer interactions and resolutions within the CRM system.</li><li>Collaborated with internal teams, including technical, compliance, and payment operations, to ensure efficient issue resolution.</li><li>Adhered to a customer-first approach aligned with digital banking support standards.</li></ul>Compensation &amp; Benefits:<ul><li>Salary: Attractive and market-competitive</li><li>Schedule: 5 days a week</li><li>Timings: Fixed US shift</li><li>Benefits: Medical coverage and US holiday observance</li></ul>Pay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Specialist- FinTech

Job description:Project Overview: Developed and managed a customer support for a FinTech, focusing on delivering seamless financial service experiences through multi-channel customer support. The project aimed to simulate how modern digital banks handle customer queries, transaction issues, and account-related support efficiently while maintaining high service standards.Objectives:<ul><li>Provide fast and accurate resolution of customer issues related to digital banking services.</li><li>Ensure smooth customer interaction across calls, emails, and live chat channels.</li><li>Maintain structured records of customer interactions for operational transparency.</li><li>Enhance customer satisfaction through proactive problem-solving and service excellence.</li></ul>Key Responsibilities<ul><li>Handled customer queries related to FinTech services such as digital payments, transfers, account access, and transaction issues.</li><li>Responded to customer requests through multiple communication channels (calls, email, and live chat).</li><li>Investigated and resolved issues including failed transactions, account verification problems, and payment delays.</li><li>Maintained detailed documentation of customer interactions and service resolutions in the CRM system.</li><li>Collaborated with internal teams (technical, compliance, and payment operations) to ensure efficient issue resolution.</li><li>Followed customer-first service principles of digital banking support model.</li></ul>Salary: Attractive- Market CompetitiveSchedule: 5 Days a WeekTimings: Fixed US ShiftBenefits: Medical Benefits, US HolidaysLocation: In-Person- LahorePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Specialist- FinTech (Email & Chat)

My Tutor Source (MTS)

Job Title: Customer Success Specialist Location: DHA Phase 1, Lahore Shift Timings: 11:00 PM &ndash; 8:00 AM (Night Shift)My Tutor Source is dedicated to providing exceptional tutoring experiences to our customers. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate individual to join our team as a Customer Success Specialist.Responsibilities include but are not limited to:<ul><li>Introducing customers to the company&rsquo;s services through detailed sessions.</li><li>Arranging teachers for demo/intro sessions and assigning classes.</li><li>Conducting regular follow-ups with customers.</li><li>Maintaining regular communication with students and teachers to ensure excellent service delivery.</li><li>Monitoring activities and collecting feedback from existing customers to identify areas for service improvement and implementing feasible customer suggestions.</li><li>Building strong customer relationships and proactively engaging with them to improve customer retention.</li><li>Conducting extensive research for prospecting and building mature leads.</li><li>Performing inside sales activities, including extensive research, data analysis, and taking action based on results and indicators.</li><li>Coordinating and completing multiple tasks alongside the entire team.</li><li>Updating the database and maintaining accurate records.</li><li>Scheduling intro/demo sessions with available teachers.</li><li>Monitoring teachers&rsquo; schedules and assigning them intro sessions and students.</li><li>Writing content for various purposes.</li><li>Conducting trial sessions for new clients and converting them into paying customers.</li><li>Scheduling classes for successful trials and managing the scheduled hours of clients (students).</li><li>Consistently aiming to achieve monthly and annual goals/targets.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much experience you have in customer success role?</li><li>Have you worked in the US or Canadian market?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Success Executive

Abacus

<div>
 
 
 Job description:
 
 
 
 We are hiring
 
 Customer Support Specialist
 
 for a growing
 
 FinTech support project
 
 . If you have experience in
 
 email and chat support
 
 and understand digital banking services, we encourage you to apply.
 
 
 
 
 
 Job Responsibilities
 
 <ul>
 <li>
 Handle customer queries related to
 
 digital payments, transfers, account access, and transaction issues
 
 .
 </li>
 <li>
 Provide support through
 
 email and live chat
 
 channels.
 </li>
 <li>
 Investigate and resolve issues such as
 
 failed transactions, verification problems, and payment delays
 
 .
 </li>
 <li>
 Maintain accurate records of customer interactions in the
 
 CRM system
 
 .
 </li>
 <li>
 Coordinate with internal teams to resolve customer issues quickly.
 </li>
 <li>
 Deliver a
 
 professional and customer-focused support experience
 
 .
 </li>
 </ul>
 
 Requirements
 
 <ul>
 <li>
 Strong
 
 Email and Chat Support
 
 experience.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Experience with
 
 Revolute or Western Union customer support
 
 is highly encouraged.
 </li>
 <li>
 Ability to work in
 
 fixed US shift timings
 
 .
 </li>
 </ul>
 
 
 
 
 
 Salary:
 
 Attractive- Market Competitive
 
 
 
 Schedule:
 
 5 Days a Week
 
 
 
 Timings:
 
 Fixed
 
 US Shift
 
 
 
 
 Benefits:
 
 Medical Benefits, US Holidays
 
 
 
 Location:
 
 In-Person- Lahore
 
 
 
 
 
 If you have
 
 FinTech or digital banking support experience
 
 , this is a great opportunity to grow with a professional team.
 
</div>

Fintech Support Associate (US)

EdSavvy Solutions

Job Title: Patient Support Specialist (Calling Role)Company: Edsavvy Solutions Location: Lahore (Near UCP) Shift Timing: 5:00 PM &ndash; 2:00 AM Job Type: Full-timeAbout Us: Edsavvy Solutions is a Lahore-based medical billing company providing services to clients in the United States. We are looking for enthusiastic and confident individuals to join our team as Patient Support Specialists.Job Responsibilities:<ul><li>Handle outbound and/or inbound calls with patients and clients</li><li>Provide accurate information and support in a professional manner</li><li>Maintain clear communication with US-based clients</li><li>Ensure a high level of customer satisfaction</li></ul>Key Requirements:<ul><li>Excellent communication skills with proficiency in an American or British accent</li><li>Strong interpersonal and listening skills</li><li>Willingness to work in the night shift (5:00 PM &ndash; 2:00 AM)</li><li>Prior experience in a calling role or customer support will be an advantage</li><li>Female candidates are encouraged to apply</li></ul>What We Offer:<ul><li>Professional and supportive work environment</li><li>Career growth opportunities</li><li>Exposure to international clients</li></ul>How to Apply: Interested candidates can send their resumes to: Email: hr@edsavvysolutions.comPay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Patient Support Representative

Imperial Resource Group, Global

Job OverviewWe are looking for a dedicated and customer-focused individual to join our team as a Customer Care &amp; Technical Support Representative. The ideal candidate will handle customer inquiries, provide technical assistance, and ensure a high level of customer satisfaction.Key Responsibilities:Respond to customer queries via phone, email, or chat in a timely mannerProvide accurate information about products and servicesEscalate complex issues to the relevant departmentMaintain customer records and update systems regularlyFollow up with customers to ensure issue resolutionDeliver excellent customer service at all timesRequirements:Strong communication and interpersonal skillsAbility to troubleshoot and solve problems efficientlyProficiency in MS Office and CRM systemsAbility to work in shifts (if required)Freshers are highly encouraged to applyPreferred Skills:Good command of English (spoken &amp; written)Patience and a customer-first attitudeWhat We Offer:Competitive salary packageProfessional growth and training opportunitiesFriendly and supportive work environmentOffice Location: 48 Commercial Plaza Cavalry Ground, Lahore CanttFor further details contact p: +92 339-2167165Join us and make a difference in the lives of our customers!Pay: Rs80,000.00 - Rs100,000.00 per hourExpected hours: 54.0 per weekWork Location: In person

CUSTOMER CARE AND TECHNICAL SUPPORT

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

BP Communications is hiring a Customer Support Representative to join our growing customer experience team in Lahore. This role is ideal for candidates who have experience handling UK or USA customers as well as fresh graduates who possess strong English communication skills and a customer-focused mindset.The selected candidate will act as the primary point of contact for customers, assisting them with inquiries, resolving concerns, and ensuring a smooth and positive customer service experience. Responsibilities<ul><li>Handle customer queries through calls and email in a professional manner</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve customer issues</li><li>Share feedback and recurring concerns with the team to improve service quality</li><li>Maintain product and service knowledge through ongoing training</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience is preferred</li><li>Fluent spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to handle multiple customer conversations</li><li>Positive attitude and willingness to learn</li></ul>Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Monday to Friday schedule (weekends off)</li><li>Free daily lunch</li></ul>Working HoursSummer: 1:00 PM &ndash; 10:00 PM Winter: 2:00 PM &ndash; 11:00 PMWork LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Representative

Explore 869+ Customer support specialist in Lahore this April. Find roles across top companies and apply now to boost your career.