sales executive

assistant manager sales operations Jobs in Lahore

assistant manager sales operations

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

sales coordinator

customer support specialist

GradesUp

We are looking for an experienced QA Specialist to oversee the quality of our email customer support team. This role is ideal for someone who already has hands-on QA experience and can ensure consistent, high-quality customer communication.Responsibilities<ul><li>Review and audit customer support emails for quality, accuracy, grammar, and tone</li><li>Ensure compliance with SOPs, templates, and brand voice</li><li>Score tickets and prepare QA reports</li><li>Provide clear, constructive feedback and coaching to agents</li><li>Identify recurring issues, training gaps, and improvement opportunities</li><li>Help refine QA processes and guidelines</li><li>Monitor support quality KPIs</li></ul>Requirements<ul><li>Proven experience as a QA Specialist / QA Analyst in Customer Support (Email Support)</li><li>Must already have experience in a similar QA role</li><li>Excellent written English and strong attention to detail</li><li>Graduate (Bachelor&rsquo;s degree required)</li><li>Familiar with ticketing systems (Zendesk, Gorgias, Freshdesk, etc.)</li><li>Strong communication and feedback skills</li><li>Able to work independently and consistently</li></ul>How to ApplySend your resume to: 0321-4195541Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

QA Specialist for Email Support Team

BLMS SMC PVT LTD

Industry: Medical Billing Experience Required: 6 months to 1 year Shift Timing: Night ShiftJob Overview We are looking for a dedicated Female Customer Support Specialist to join our medical billing team for the night shift. The role focuses on handling client inquiries, resolving billing-related issues, and providing accurate support to healthcare providers and patients. The ideal candidate has basic experience in customer support, good communication skills, and a clear understanding of medical billing processes.Key Responsibilities<ul><li>Handle inbound and outbound calls, emails, and chat queries related to medical billing</li><li>Respond to patient and client questions about invoices, claims, payments, and account status</li><li>Coordinate with internal billing and AR teams to resolve issues efficiently</li><li>Document all interactions accurately in the system</li><li>Follow HIPAA and company data security guidelines at all times</li><li>Meet quality, accuracy, and response-time targets</li><li>Escalate complex issues to senior staff when needed</li></ul>Required Skills and Qualifications<ul><li>6 months to 1 year of experience in customer support, preferably in medical billing or healthcare</li><li>Basic understanding of medical billing terms such as claims, EOBs, denials, and payments</li><li>Strong verbal and written communication skills in English</li><li>Ability to work independently during night shifts</li><li>Good listening and problem-solving skills</li><li>Basic computer skills and familiarity with CRM or billing systems</li></ul>Preferred Qualifications<ul><li>Experience working with US healthcare clients</li><li>Prior experience in a BPO or medical billing company</li><li>Comfortable handling calls and written communication</li></ul>Work Conditions<ul><li>Night shift role</li><li>Office-based or remote, depending on company policy</li><li>Full-time position</li></ul>If you&rsquo;re detail-oriented, patient-focused, and comfortable working night shifts, this role is a good opportunity to grow in the medical billing industry.Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

CSR/Sales (Medical Biller)

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

FineXcloud

Job Description:We are looking for a Customer Support Representative with experience in ERP systems to assist our clients with inquiries, technical issues, and product-related questions. As the first point of contact, you will play a key role in ensuring customer satisfaction and retention, while also supporting users on ERP-related functionalities.Responsibilities:<ul><li>Respond to customer queries via phone, email, or chat promptly and professionally.</li><li>Provide accurate information about products, services, and ERP functionalities.</li><li>Troubleshoot ERP-related issues and provide first-level support.</li><li>Resolve customer complaints and ensure a high level of satisfaction.</li><li>Record customer interactions and maintain detailed service records.</li><li>Collaborate with ERP consultants and technical teams to resolve complex issues.</li><li>Follow up with customers to ensure issues are fully resolved.</li></ul>Requirements:<ul><li>1 to 2 years of experience in customer support</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)</li><li>Strong communication and problem-solving skills.</li><li>Basic understanding of ERP systems and business processes</li><li>Ability to stay calm and professional under pressure.</li><li>Only female candidates can apply</li><li>Basic computer skills and familiarity with CRM and ERP platforms.</li></ul>Apply Now: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

Customer Support Representative

Karnak Home

Company: ADVORA MEDIA Location: Grand Square Mall, Gulberg III, Lahore Type: Onsite Timings: Mon&ndash;Sat | 10:00 AM &ndash; 7:00 PM (1 hour Break)Overview:As a Customer Service Representative at our fast-paced company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and Social Media. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.Job Duties &amp; Responsibility:Customer Inquiry Resolution:<ul><li>Respond promptly to customer inquiries, including order status, product information, and shipping details.</li><li>Handle and resolve customer complaints with professionalism and patience.</li></ul>Order Management Support:<ul><li>Assist customers with placing or ducts to provide accurate information to customers.</li><li>Participate in training sessions to improve knowledge and customer service skills.</li><li>ders, returns, exchanges, and refunds.</li><li>Work closely with logistics and warehouse teams to ensure timely delivery of orders.</li></ul>Feedback and Escalation:<ul><li>Collect customer feedback and communicate this feedback to the relevant departments for improvement.</li><li>Escalate unresolved issues to the appropriate internal teams or management.</li></ul>Database Management:<ul><li>Keep records of customer interactions, transactions, comments, and complaints.</li><li>Update customer information in the database during and after each contact.</li></ul>Policy and Product Knowledge:<ul><li>Stay up-to-date with company policies, procedures, and pro</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus</li><li>Proven customer support experience or experience as a client service representative.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Excellent communication and presentation skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Empathy and a customer-oriented attitude.</li><li>Ability to work in a team and maintain professionalism under pressure.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you fluent in Arabic?</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service (ARABIC-ONSITE)

TekBoox

Tekboox, a US-based IT company, is urgently looking to hire a Customer Support Executive(US Health Market)Responsibilities:<ul><li>Provide exceptional customer support for healthcare clients.</li><li>Handle patient scheduling for US-based doctors, including appointments, follow-ups, and reminders.</li><li>Manage prior authorization requests by coordinating with insurance providers and verifying required documentation.</li><li>Respond promptly to patient inquiries via phone, email, and chat while maintaining high service standards.</li><li>Possess working knowledge of insurance providers and their plans.</li><li>Be familiar with EMR/EHR platforms and medical billing systems.</li><li>Demonstrate strong communication, problem-solving, and customer service skills.</li></ul>Requirements:<ul><li>Up to 2 years of professional experience.</li><li>Excellent English communication skills (spoken and written).</li><li>Candidates with an O/A Levels background or IELTS certification will be preferred.</li></ul>Job Location &amp; Timing:<ul><li>Location: DHA Phase 3, Y Block, Lahore</li><li>Shift: Night Shift (7:00 PM to 4:00 AM)</li><li>Work Mode: Onsite, 5 days a week</li></ul>How to Apply:Interested candidates may send their resumes to: saddam.hussain@tekboox.comJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

UserWise

<div>
 
 Schedule
 
 
 
 Monday to Friday
 
 
 6pm to 3am OR 2 am - 11 am (Pakistan time)
 
 
 
 Type
 
 
 
 Full-time
 
 
 
 Position Overview
 
 
 
 As a Customer Service Agent for UserWise Services, you play a crucial role in delivering exceptional support to our app users and maintaining the app's positive reputation. Your primary responsibility is to address user inquiries, resolve issues, and ensure a seamless experience for players who earn rewards by installing games and achieving milestones.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Review Management: Monitor and respond to user reviews on the App Store and Google Play. Ensure users know we're committed to resolving their issues while maintaining a positive public image and app rating
 </li>
 <li>
 User Support: Handle incoming user tickets, providing assistance, troubleshooting tracking or account-related issues, and ensuring timely resolutions
 </li>
 <li>
 Escalation Management: Proactively escalate urgent or widespread issues directly to the development team, enabling swift resolution to maintain app functionality and user satisfaction
 </li>
 <li>
 Communication: Maintain a professional yet friendly tone in all interactions to foster trust and loyalty among users
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1+ year of experience in Online Customer Support
 </li>
 <li>
 Excellent written (English) communication skills with the ability to adapt tone and style based on the audience.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail to ensure accurate and effective issue resolution
 </li>
 <li>
 Ability to prioritize and escalate urgent matters appropriately
 </li>
 <li>
 Customer-focused mindset with a commitment to delivering a positive user experience
 </li>
 <li>
 Familiarity with mobile apps and basic troubleshooting processes is a plus
 </li>
 <li>
 This position is ideal for someone passionate about helping users, solving problems, and contributing to the success of a growing app by ensuring player satisfaction
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Market competitive, tax-free USD salaries
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Performance Bonus
 </li>
 <li>
 Annual Performance Reviews
 </li>
 </ul>
</div>

Explore 475+ Customer support specialist in Lahore this February. Find roles across top companies and apply now to boost your career.

475 customer support specialist jobs In Lahore

QA Specialist for Email Support Team

CSR/Sales (Medical Biller)

Customer Services Specialist

Customer Support Representative

Customer Service (ARABIC-ONSITE)

Customer Support Representative

Customer Support Representative