customer support representative Jobs in Lahore

customer support representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer support specialist

Mugshei

CUSTOMER SALES REPRESENTATIVE &ndash; U.S. MarketSalary: PKR 55,000 &ndash; 100,000 per monthCompany: Mugshei Pvt. Ltd. Job Type: Full-Time | On-site Office Location: Lahore Office Hours: Monday to Friday | 7:30 PM &ndash; 4:30 AM (Pakistan Standard Time)About This OpportunityMugshei Pvt. Ltd. is hiring Client Relations Executives to support our growing U.S. client portfolio. In this role, you'll manage incoming customer inquiries, understand client requirements, and help businesses choose customized packaging solutions while delivering exceptional service.If you enjoy communication, sales, and working in an international environment, this role is for you.Core Responsibilities<ul><li>Handle inbound sales inquiries from international customers.</li><li>Provide accurate information about packaging products and services.</li><li>Understand customer needs and offer customized recommendations.</li><li>Build strong client relationships through excellent communication.</li><li>Record customer interactions in the CRM system.</li><li>Achieve monthly sales and service objectives.</li><li>Resolve customer concerns efficiently.</li><li>Collaborate with different departments to ensure customer satisfaction.</li></ul>Preferred Qualifications<ul><li>Fresh graduates are encouraged to apply.</li><li>Up to 5 years of experience in sales, customer support, or business development.</li><li>Excellent spoken and written English.</li><li>Strong communication and relationship-building skills.</li><li>Comfortable using computers and CRM platforms.</li><li>Ability to work night shifts.</li></ul>Why Work With Us?<ul><li>Salary: PKR 55,000&ndash;75,000 per month</li><li>Uncapped commission opportunities</li><li>Performance incentives</li><li>Paid training program</li><li>Long-term career progression</li><li>Professional work environment</li><li>Five-day work week (Monday&ndash;Friday)</li></ul>Apply Today0301-9706300Start your career with Mugshei Pvt. Ltd. and become part of a fast-growing team serving international clients.Pay: Rs55,000.00 - Rs100,000.00 per monthWork Location: In person

URGENT HIRING | CUSTOMER SALES REPRESENTATIVE – U.S. Market

Booknrent

About the RoleWe're looking for a Customer Support Coordinator to join our team and manage the guest experience across Online Travel Agency (OTA) platforms such as Airbnb and Vrbo. This is a customer-facing role focused on guest communication, and complaint resolution &mdash; ideal for someone who thrives in a fast-paced, hospitality-driven environment.Key Responsibilities<ul><li>Handle guest inquiries and requests through calls, chats, and emails, with a primary focus on OTA platforms (Airbnb, Vrbo, and similar).</li><li>Manage reservations, bookings, and guest requests from inquiry to check-out.</li><li>Resolve guest complaints professionally, efficiently, and with a solutions-first mindset.</li><li>Maintain accurate records using CRM and data entry tools.</li><li>Negotiate rates and upsell services/add-ons where appropriate.</li><li>Build and maintain strong guest relationships to encourage repeat bookings and positive reviews.</li><li>Ensure a consistently high level of guest satisfaction across all touchpoints.</li></ul>Requirements<ul><li>Minimum 1 year of experience in customer service, hospitality, or a related field.</li><li>Excellent English communication skills (spoken &amp; written) &mdash; non-negotiable.</li><li>Strong problem-solving abilities and a calm, professional approach under pressure.</li><li>Good interpersonal and negotiation skills.</li><li>Good computer proficiency.</li><li>Familiarity with CRM software and data entry tools is a plus.</li><li>Prior exposure to OTA platforms (Airbnb, Vrbo, Booking.com, etc.) is a strong advantage.</li><li>Ability to maintain accurate guest records and a well-organized knowledge base.</li></ul>Benefits<ul><li>Competitive salary</li><li>One-time meal provided</li><li>Paid leaves</li><li>Growth &amp; career development opportunities</li><li>Professional and supportive work environment</li></ul>Pay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Customer Support Coordinator

Tusols Pvt Ltd

Location: College Road, Township, Lahore Shift: Night Shift (6:30 PM &ndash; 3:30 AM) Schedule: 5 Days a WeekWe are looking for an experienced and professional Inbound Customer Service Representative to join our growing team. If you have excellent English communication skills and prior experience handling USA-based inbound customer support, we'd love to hear from you.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently.</li><li>Assist customers with inquiries and provide accurate information.</li><li>Deliver exceptional customer service while maintaining a positive attitude.</li><li>Resolve customer concerns in a timely manner.</li><li>Maintain accurate records of customer interactions.</li><li>Follow company policies and quality standards.</li></ul>Requirements<ul><li>1&ndash;2 years of USA-based call center experience (Inbound Customer Service).</li><li>Excellent spoken English with a neutral or fluent accent.</li><li>Strong communication and active listening skills.</li><li>Punctual, reliable, and professional work ethic.</li><li>Ability to work the permanent night shift.</li><li>Must be comfortable working from our office.</li><li>Candidates residing near College Road, Township, Lahore will be preferred.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Daily onsite meal.</li><li>5-day work week.</li><li>Long-term career growth opportunities.</li><li>Professional and supportive work environment.</li></ul>How to ApplyOnly candidates who meet the above criteria should apply.Send your updated resume via WhatsApp to 0315-0577531. Our recruitment team will review your application, and shortlisted candidates will be contacted within 24 hours.Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Where are you located in Lahore?</li><li>Can you easily commute or manage Night shift? </li><li>How many years of experience do you have? </li></ul>Work Location: In person

Inbound Customer Service Representative

Shafaq n Kami Salon

We are currently seeking a female Calling Agent (CSR) to join our team. As a CSR, you will be the face of our company, responsible for providing exceptional service to our customers and ensuring their satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally, addressing customer inquiries, resolving issues, and providing tailored solutions.</li><li>Collaborate with team members and supervisors to troubleshoot issues and enhance service delivery.</li><li>Assist in upselling and cross-selling products and services, ensuring a seamless customer experience.</li><li>Maintain accurate records of customer interactions and follow-up as required</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>At least 2 years of experience in a call center or tel-sales role (preferred).</li><li>Excellent communication skills in English (both written and spoken).</li><li>Ability to manage challenging situations with a positive, solution-oriented approach.</li><li>Proficient in basic computer skills (MS Office, CRM tools).</li><li>Strong multitasking abilities and time management in a fast-paced environment.</li></ul>We offer a competitive salary, commission structure, and a supportive work environment that encourages personal and professional growth.If you are passionate about customer service and sales, we invite you to apply and become part of our dynamic team.To apply, please send us your CV.Best Regards,HR Manager Shafaq n KamiJob Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Tele Sales: 2 years (Required)</li></ul>Work Location: In person

Female Calling Agent CSR

Devflovv

Job Summary:We are looking for experienced Virtual Assistant. If you have a call centre background, and a British and American accent, it will be considered a plus.Duties and Responsibilities:<ul><li>Receiving inbound/outbound calls and scheduling appointments</li><li>Efficiently Respondent to customer queries, explaining possible solutions and ensuring customers Feel supported and valued</li><li>Taking ownership of customer issues reported and bringing these to resolution</li><li>Build sustainable relationships of trust with customers through open and interactive communication</li><li>Verify and collect accurate information</li><li>Sending out emails and texts</li><li>Follow up with clients.</li><li>Provide accurate, valid, and right methods/tools.</li><li>Record Keeping Related to calls.</li></ul>Required skills and qualification:<ul><li>Exceptional English communication skills, and good written skills.</li><li>Understanding of company products, services, and policies</li><li>Proficiency with computers, especially with excel good typing skills</li><li>Active listener</li><li>Ability to work from 2:00 pm to 11:00 pm</li><li>Preferably should have 6 months to 1 year of experience</li></ul>Job Type: Full-timeLanguage:<ul><li>English (preferred)</li></ul>Work Location: LDA Avenue, Raiwand Road, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Virtual Assistant - CSR

Universities Page

We are looking for a skilled and results-driven Meta Ads Specialist to manage and optimize Facebook &amp; Instagram advertising campaigns focused on lead generation.Key Responsibilities:<ul><li>Plan, create, and manage Meta (Facebook &amp; Instagram) Ads campaigns for lead generation.</li><li>Develop effective ad strategies to generate high-quality leads.</li><li>Create and test different ad creatives, copy, audiences, and campaign structures.</li><li>Monitor campaign performance and optimize ads to improve CPL (Cost Per Lead), lead quality, and conversion rates.</li><li>Conduct audience research and targeting for relevant customer segments.</li><li>Set up and manage Meta Pixel, Conversions API, and tracking where required.</li><li>Analyze campaign data and prepare regular performance reports.</li><li>Continuously test and implement new strategies to improve ROI and lead generation results.</li><li>Coordinate with the sales team to ensure effective lead follow-up and conversion.</li></ul>Requirements:<ul><li>Minimum Bachelor's degree required.</li><li>Proven experience as a Meta Ads Specialist / Facebook Ads Specialist.</li><li>Strong experience in lead generation campaigns.</li><li>Good understanding of Meta Ads Manager, audience targeting, retargeting, and campaign optimization.</li><li>Experience with lead generation is highly preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to manage advertising budgets and achieve performance targets.</li><li>Knowledge of tracking, analytics, and conversion optimization.</li></ul>Salary &amp; Benefits:<ul><li>Competitive Salary </li><li>Performance-based rewards</li><li>Career growth opportunities</li><li>Professional working environment</li></ul>Interested candidates can share their CVs on WhatsApp: 0311 49998274Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Meta Ads Specialist

hof global

About the RoleHOF Global is seeking a detail-oriented Call Quality Assurance (QA) Specialist to join our Consultancy Division. The successful candidate will be responsible for monitoring and evaluating sales and consultation calls, ensuring compliance with company standards, identifying coaching opportunities, and contributing to the continuous improvement of call quality and customer experience.This role requires strong analytical skills, attention to detail, and the ability to provide objective, constructive feedback to support the performance and development of the sales team.Key Responsibilities<ul><li>Monitor, evaluate, and audit inbound and outbound sales and consultation calls against predefined quality standards.</li><li>Assess call quality based on communication, professionalism, compliance, product knowledge, objection handling, and sales techniques.</li><li>Prepare detailed call evaluation reports and maintain accurate QA records.</li><li>Provide constructive feedback and coaching recommendations to improve individual and team performance.</li><li>Identify recurring trends, performance gaps, and training needs through call evaluations.</li><li>Ensure adherence to company policies, compliance requirements, and established call handling procedures.</li><li>Collaborate with Team Leads, Trainers, and the Operations team to enhance service quality and sales effectiveness.</li><li>Track quality assurance KPIs and prepare weekly and monthly performance reports.</li><li>Participate in calibration sessions to ensure consistency in quality evaluations.</li><li>Recommend process improvements to enhance customer experience and operational efficiency.</li><li>Maintain confidentiality of customer information and internal business data.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Management, Communications, or a related field.</li><li>1&ndash;3 years of experience in Call Quality Assurance, Quality Monitoring, Customer Service QA, or a similar role.</li><li>Previous experience in a sales, contact centre, or immigration consultancy environment will be an advantage.</li><li>Excellent verbal and written communication skills.</li><li>Strong listening, analytical, and observation skills.</li><li>Ability to provide objective and constructive feedback.</li><li>High attention to detail and strong documentation skills.</li><li>Proficiency in Microsoft Excel and Google Sheets for reporting and analysis.</li><li>Ability to work independently while managing multiple priorities.</li></ul>Preferred Skills<ul><li>Experience using CRM systems and call recording platforms.</li><li>Understanding of quality assurance methodologies and performance metrics.</li><li>Familiarity with sales quality frameworks and customer service best practices.</li><li>Strong coaching and mentoring abilities.</li><li>Excellent time management and organizational skills.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Subsidized meals.</li><li>Subsidized transportation for female employees.</li><li>EOBI coverage.</li><li>Structured training and continuous learning opportunities.</li><li>Career growth within a dynamic and performance-driven environment.</li></ul>Location: DHA Phase 8, Lahore Job Type: Full-time, On-site Working Hours: 11:00 AM &ndash; 8:00 PM, Monday to SaturdayWork Location: In person

Call QA Specialist

Explore 108+ Customer support specialist in Lahore this August. Find roles across top companies and apply now to boost your career.