customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

accounts assistant

customer support specialist Jobs in Lahore

customer support specialist

customer support assistant

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

Nessovo solutions

We are looking for a dynamic and proactive Customer Support Executive who can also take charge of upselling and converting leads into sales. This is a dual-role position where you&rsquo;ll handle customer queries, provide excellent support, and also focus on promoting our products/services to existing and potential clients.Key Responsibilities:<ul><li>Handle incoming customer queries via chat, email, and calls in a professional manner.</li><li>Build and maintain strong relationships with customers.</li><li>Understand customer needs and recommend suitable products/services.</li><li>Follow up with leads and convert them into paying customers.</li><li>Manage complaints or concerns quickly and efficiently.</li><li>Maintain accurate records of interactions and sales.</li><li>Collaborate with internal teams to ensure smooth customer experience.</li><li>Meet individual and team sales targets.</li></ul>Requirements:<ul><li>Excellent English communication skills (both spoken and written).</li><li>Strong interpersonal and customer-handling skills.</li><li>Must be confident, persuasive, and sales-oriented.</li><li>Positive attitude with a focus on customer satisfaction.</li><li>Ability to multitask and work under pressure.</li><li>Previous experience in customer support or sales is a plus.</li></ul>What We Offer:<ul><li>Competitive basic salary.</li><li>Attractive performance-based incentives/commissions.</li><li>Friendly and collaborative work environment.</li><li>Training and development opportunities.</li><li>Growth within the company.</li></ul>Job Type: Full-timeWork Location: In person

YAP Pakistan

Customer Support AssociateLocation: Johar Town, Lahore Job Type: Full-time Shift: Rotational (Morning, Evening, Night)Job SummaryYAP Pakistan is seeking a proactive and customer-focused Customer Support Associate to join our dynamic team. The ideal candidate will possess excellent communication skills, strong proficiency in Microsoft Word and Excel, and the flexibility to work in rotational shifts. This role is pivotal in ensuring customer satisfaction and maintaining YAP&rsquo;s reputation for excellence in service.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Resolve customer issues efficiently while maintaining a high level of empathy and accuracy</li><li>Document customer interactions and feedback using MS Word and Excel</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of YAP&rsquo;s products, services, and policies</li><li>Meet performance targets including response time, resolution rate, and customer satisfaction scores</li><li>Work in rotational shifts to ensure 24/7 support coverage</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Excellent verbal and written communication skills in English and Urdu</li><li>Proficiency in Microsoft Word and Excel for documentation and reporting</li><li>Ability to multitask and work under pressure</li><li>Strong problem-solving skills and attention to detail</li><li>Willingness to work in rotational shifts, including weekends and holidays</li></ul>Preferred Skills<ul><li>Prior experience in customer support or call center environment</li><li>Familiarity with CRM systems and ticketing tools</li><li>Positive attitude and a passion for helping others</li></ul>How to ApplyInterested candidates can send their updated CV to hr@yappakistan.com with the subject line: Customer Support Associate &ndash; YAP PakistanJob Type: Full-timePay: From Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in Shifts?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Associate

Tkxel

<div>
 We&rsquo;re looking for a proactive and detail-oriented female officer to manage customer queries and social interactions across WhatsApp, Instagram, and Facebook with the added responsibility of monitoring and optimizing our AI-powered community agent. This role is ideal for someone who is digitally savvy, understands how people interact online, and can improve response quality and lead generation.
 
 
 
 Key Responsibilities:
 
 
 
 Customer Support, Social Media Handling &amp; AI Agent Optimization
 
 &bull; Respond to customer queries on WhatsApp, Instagram, and Facebook in a timely and friendly manner.
 
 &bull; Engage with incoming messages, comments, and story replies using brand-appropriate tone.
 
 &bull; Monitor the performance of our AI Agent across platforms &mdash; regularly review conversations, improve reply accuracy, and update content (FAQs, offers, fallback replies).
 
 &bull; Flag complex queries for manual handling and ensure smooth handover from AI to human.
 
 &bull; Optimize AI flows based on frequently asked questions, seasonal promotions, and campaign objectives.
 
 &bull; Maintain lead logs and ensure follow-ups are done on high-intent inquiries.
 
 
 
 Lead Generation &amp; Community Engagement
 
 
 &bull; Turn social/media inquiries into quality leads.
 
 &bull; Encourage deeper engagement via comments, stories, and DMs.
 
 &bull; Flag high-intent leads to the sales/reservation team when needed.
 
 &bull; Identify content gaps based on recurring queries and report to the marketing team.
 
 
 
 Key Performance Indicators (KPIs):
 
 
 &bull; Leads generated via WhatsApp &amp; social inboxes
 
 &bull; AI agent success rate (accuracy, fallback % reduction)
 
 &bull; Response time (target: under 5 minutes during working hours)
 
 &bull; Conversion rate from inquiry to booking/sign-up
 
 &bull; Community engagement (comments, replies, shares, DMs)
 
 
 
 Who You Are:
 
 
 &bull; 1&ndash;2 years experience in customer support, community handling, or digital communication
 
 &bull; Excellent written communication in English
 
 &bull; Familiar with Meta Business Suite, Instagram DM tools, and WhatsApp Business
 
 &bull; Comfortable learning and working with AI chatbots (training will be provided)
 
 &bull; Bonus: Familiar with wellness, travel, or hospitality space
 
 
 
 What You&rsquo;ll Get:
 
 
 &bull; Market-competitive salary with performance bonuses
 
 &bull; Exposure to next-gen AI + human hybrid support systems
 
 &bull; Growth path toward digital marketing, CX automation, or content roles
 
 &bull; Flexible, friendly work culture
 
 
 
 
</div>

Customer Support & Community Officer

365 Care Group Private Limited

Job Title: Customer Support Officer Job Location: Gulberg 3, Lahore Salary: Rs. 40,000 to 50,000 Job Type: Full Time Two Shifts:Morning: 11:00 a.m-11:00 p.mNight : 11:00 p.m-11:00 a.mWorking Days: 5Job Overview: We are looking for Customer Support Representative who can perform the following tasks:<ul><li>Perform daily Control Room Operations</li><li>Take Employees calls and provide accurate, satisfactory answers to their queries and concerns</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Shift confirmation messages from staff on daily basis</li><li>Updates Employee duties times through Roster Management System</li><li>Identifying, escalating priority issues and reporting to the high-level management.</li><li>Anticipate escalation and take over calls when needed</li><li>Other duties as assigned</li><li>Required training will be provided</li></ul>Skills required:<ul><li>English Communication Skills</li><li>Data Management/Office Organization Skills</li><li>Problem Solving Skills</li><li>Attention to detail</li><li>Professionalism</li><li>Multi-tasking</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>0-1 years experience required.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Officer(Male)

Capitalwide Services Ltd

Job Title: Customer Support Executive CSRWorking Hours: 50 Hours Weekly (Rotational Shifts)Location: Gulberg III, Lahore.Job Duties<ul><li>Oversee UK operations from our 24/7 control room in Lahore.</li><li>Respond to client queries via phone calls, emails, WhatsApp, etc.</li><li>Schedule shifts for staff members.</li><li>Must be flexible and willing to work in both day and night shifts as part of a rotational schedule.</li></ul>Requirements:<ul><li>Minimum qualification: A-level or graduation.</li><li>At least 02 years of experience in an international (preferably UK) call center in operations, not in sales.</li><li>Minimum 1 year of work experience in a UK-based security company is mandatory.</li><li>Excellent English communication (both speaking and writing)</li><li>English proficiency should be at least 7 out of 10 overall (please do not apply if your English communication is not good).</li></ul>Note: Only apply if you are comfortable with rotational shifts, including both day and night shifts.Job Type: Full-timePay: Rs70,000.00 per monthApplication Question(s):<ul><li>Are you ok working in rotational day and night shifts?</li></ul>

Customer Support Executive CSR

The Noor Project

About Us: The Noor Project, through its Noor Technical and Training Institute (NTTI), provides vocational training to empower individuals with practical skills for today&rsquo;s digital economy.We are looking for a knowledgeable and enthusiastic Amazon Virtual Assistant Instructor to train students on managing Amazon seller accounts, e-commerce operations, and digital marketing essentials.Position: Amazon Virtual Assistant InstructorKey Responsibilities:<ul><li>Deliver comprehensive training on Amazon Seller Central management and virtual assistant tasks</li><li>Teach students how to optimize product listings, manage orders, handle customer service, and analyze sales data</li><li>Develop course materials, lesson plans, and assessments aligned with industry best practices</li><li>Guide learners through hands-on projects and real-world scenarios</li><li>Stay updated on the latest Amazon policies, tools, and e-commerce trends</li><li>Provide mentorship and support to students to help them succeed in freelance or professional roles</li></ul>Requirements:<ul><li>Proven experience as an Amazon Virtual Assistant or working in Amazon seller account management</li><li>Prior teaching or training experience preferred</li><li>Strong knowledge of Amazon Seller Central, SEO for listings, and e-commerce workflows</li><li>Excellent communication and presentation skills</li><li>Male Preferred.</li></ul>Location: EME LahoreSalary: 30,000 - 35,000 per month.Job Type: Part-timePay: Rs30,000.00 - Rs35,000.00 per monthExpected hours: 18 per weekWork Location: In person

Amazon Virtual Assistant Instructor

Explore 1554+ Customer support assistant in Lahore this September. Find roles across top companies and apply now to boost your career.

1554 customer support assistant jobs IN Lahore

Customer Support Executive

Customer Support Executive

Customer Support Associate

Customer Support & Community Officer

Customer Support Officer(Male)

Customer Support Executive CSR

Amazon Virtual Assistant Instructor