tech support specialist

customer support executive

Genius Sports

<div>
 
 A Bit About Us
 
 
 
 Genius Sports is the official data, technology and commercial partner that powers the global ecosystem connecting sports, betting and media.
 
 
 Our mission is to champion a more sustainable sports data ecosystem that benefits all parties - from the rights holder all the way through to the fan.
 
 
 We are the trusted partner to over 500 sports organisations globally, capturing the highest quality data for many of the world&rsquo;s largest leagues and federations such as the NFL, NBA, MLB, English Premier League, Serie A, FIBA and the NCAA.
 
 
 From enabling leagues to take control of their official data, to creating immersive fan experiences for sports, betting and media organisations, we are driven to the deliver the difference for our partners.
 
 
 
 What
 
 
 W
 
 
 e
 
 
 D
 
 
 o
 
 
 
 <ul>
 <li>
 Sportstech
 
 
 </li>
 </ul>
 Data capture, management and analysis tools that help leagues run their sport, unlock new revenue streams, and protect the integrity of their competitions.
 
 
 <ul>
 <li>
 Video
 
 
 </li>
 </ul>
 Fully automated streaming technology, production and distribution services that help showcase sports to the world.
 
 
 <ul>
 <li>
 Sportsbook
 </li>
 <li>
 Media &amp; Engagement
 
 
 </li>
 </ul>
 We help brands and publishers engage and monetise sports fans with personalised campaigns and content they will love.
 
 
 Love sport&rsquo;s and love digital games? Then you will love working at FanHub!
 
 
 FanHub specialises in building &amp; operating digital fan engagement products - fantasy and predictor games, trivia, polling and more. We work with leading media companies and sports bodies all around the world. Our products cover Football, NFL, Basketball, Tennis, Cycling, AFL, NRL and Rugby and our clients include, the NFL, the NBA, the MLB, NewsUK, Eurosport, ATP Tour, the AFL and the NRL amongst many others.
 
 
 
 What You Will Be Doing, Primarily
 
 
 
 <ul>
 <li>
 Providing customer support for our fans (users of the games we build) via our customer support platform (Zendesk), for our products. This typically involves answering their questions and trying to understand if there are real issues we need to investigate further.
 </li>
 <li>
 Monitoring our products during live matches and events to ensure there are no issues (games are operating as expected), and escalate issues when they appear.
 </li>
 <li>
 Perform dedicated testing of our products (basically playing the games we build!).
 
 
 </li>
 </ul>
 
 What do we offer?
 
 
 
 <ul>
 <li>
 When you&rsquo;re not performing your primary support duties, you will have exposure to all areas of the business, allowing future opportunity to work in our other offices around the world
 </li>
 <li>
 The opportunity to work on an exciting range of products with some great clients
 </li>
 <li>
 An amazing bunch of people to make coming to work every day something you enjoy
 
 
 </li>
 </ul>
 
 The Team
 
 
 
 You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) &amp; other Support staff.
 
 
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 A love of sports and the use of digital platforms
 </li>
 <li>
 An authentic, enthusiastic and proactive nature, along with a strong cultural alignment with our existing team
 </li>
 <li>
 Able to prioritise tasks effectively &amp; and work within a team
 </li>
 <li>
 Adaptable to the needs our projects and clients, with the ability to wear multiple hats when necessary to ensure you can support where most needed
 </li>
 <li>
 Willingness to work with remote teams and co-workers and adapting to various styles of communication
 </li>
 <li>
 Illustrate empathy and be conscious of tone of voice while providing users with articulate and helpful responses
 </li>
 <li>
 The ability to work unusual hours when required given the nature of the sports industry that we serve
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Although the role is not full time, a willingness to work a schedule with some hours outside of common business hours that can shift throughout the year is required.
 
 
 <ul>
 <li>
 Ability to work at least one weekday shift AND one weekend shift each week
 </li>
 <li>
 Ability to do additional shifts (2 per week) during busy periods e.g. EPL season start in the UK, NFL season start in the US, AFL/NRL season start in Australia.
 </li>
 <li>
 Ability to work a sometimes inconsistent schedule as needs fluctuate throughout the year -
 
 
 </li>
 </ul>
 
 Due to COVID-19 restrictions, we are currently using virtual hiring processes in some locations, so that we can continue hiring great people whilst being mindful of the health of everyone involved in the recruitment process. Please therefore be aware that, among other things, interviews may take place by phone or video, and some new hires may need to be onboarded remotely (
 
 
 e.g.
 
 
 where access to office space is currently restricted). Our Talent Acquisition team will be able to advise of arrangements in relation to specific roles, so please reach out to them with any questions.
 
 
 
 
 Genius Sports Group is proud to be an equal opportunities employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our
 
 
 customers
 
 
 and our staff. We welcome and will consider all applications regardless of age, disability, gender re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief,
 
 
 sex
 
 
 and sexual orientation (and any other status protected by applicable law)
 
</div>

Customer Support Executive

Phaxis

<div>
 
 
 Pay $30-35/hr
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Support c-level executive
 </li>
 <li>
 Manage complex scheduling, calendars, meetings, and travel arrangements.
 </li>
 <li>
 Process invoices, expense reports, and check requests.
 </li>
 <li>
 Coordinate detailed travel plans, itineraries, and necessary documents.
 </li>
 <li>
 Prepare correspondence, presentations, and reports.
 </li>
 <li>
 Track and follow up on time-sensitive tasks.
 </li>
 <li>
 Handle phone and email inquiries professionally.
 </li>
 <li>
 Maintain organized files and records.
 </li>
 <li>
 Perform additional duties as needed.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree from an accredited university.
 </li>
 <li>
 1+ years of administrative experience.
 </li>
 <li>
 Proficiency in Microsoft Office Suite.
 </li>
 <li>
 Strong communication, organizational, and multitasking skills.
 </li>
 <li>
 Ability to manage multiple priorities efficiently.
 </li>
 <li>
 Excellent customer service and problem-solving abilities.
 </li>
 <li>
 Financial services or broker/dealer experience preferred.
 </li>
 </ul>
</div>

Executive Assistant

CitiStaffing

<div>
 
 
 Executive Assistant/Personal Assistant &ndash; C-Suite Executive &ndash; $170k - $200k + Bonus!!
 
 
 
 
 
 
 Our client is seeking a highly organized and detail-oriented C-Suite Executive &amp; Personal Assistant (EA/PA) to provide comprehensive support to the Chairman and CEO of a global investment management firm. The successful candidate will anticipate the needs of the Chairman/CEO, manage complex scheduling and communications, coordinate travel and logistics, and provide personal assistance to ensure the Chairman/CEO can focus on strategic priorities and organizational goals.
 
 
 
 
 
 Responsibilities
 
 
 Include:
 
 
 <ul>
 <li>
 Responsible for management of busy and ever-changing calendar while protecting the executive&rsquo;s time and priorities
 </li>
 <li>
 Draft correspondence on behalf of executive
 </li>
 <li>
 Answer busy phones and track all messages and follow up
 </li>
 <li>
 Schedule, arrange and facilitate meetings
 </li>
 <li>
 Ensure executive&rsquo;s complete preparation for all meetings including researching and writing briefings
 </li>
 <li>
 Coordinate extensive global travel arrangements, including flights, ground transportation, hotels, visa coordination, etc.
 </li>
 <li>
 Maintain all files
 </li>
 <li>
 Track expense reports and ensure accuracy and timely reimbursement
 </li>
 <li>
 Provide personal support on an as-needed basis
 </li>
 </ul>
 
 
 
 
 Qualifications of the ideal candidate
 
 
 <ul>
 <li>
 
 Minimum
 
 of 10-15+ years of administrative experience, including executive-level support at the C-Suite level
 </li>
 <li>
 Professional background that exemplifies career longevity and long-term commitments to previous employers; candidates cannot have a lot of movement on the resume
 </li>
 <li>
 Previous work experience in finance, legal, and other strictly corporate settings
 </li>
 <li>
 Bachelor&rsquo;s degree is a must
 </li>
 <li>
 Exceptional organizational and multitasking skills with a strong attention to detail
 </li>
 <li>
 Excellent verbal and written communication skills, comfortable speaking with internal and external stakeholders, UHNW individuals, media and political personalities, etc.
 </li>
 <li>
 Proven ability to manage sensitive information with discretion and professionalism
 </li>
 <li>
 Proficiency in Outlook, Word, Excel, and PowerPoint
 </li>
 </ul>
</div>

Executive Assistant/Personal Assistant – C-Suite Executive – $170k - $200k + Bonus!!

Atrium

<div>
 Our client is a leading global beverage and brewing company known for producing and distributing a diverse portfolio of popular beer and beverage brands. The organization operates in over 100 countries, combining large-scale manufacturing with local market expertise. It emphasizes sustainability, innovation, and building strong consumer connections through iconic brands recognized worldwide. They are now looking for an
 
 Executive Assistant
 
 .
 
 
 
 Salary/Hourly Rate
 
 
 
 $90k - $95k
 
 
 
 Position Overview
 
 
 
 This Executive Assistant role is ideal for someone with 3-10 years of experience in a large, global organization who is eager to learn and grow into a more senior EA position over time. The Executive Assistant will support four Vice Presidents-three based at Global Headquarters and one in Europe, who often aligns to U.S. hours due to the CEO's location. The position requires strong adaptability and flexibility, as internal structures and reporting lines frequently evolve within the company's dynamic culture. This is a great opportunity for someone who thrives in an international, fast-paced environment and has hands-on experience managing visas, coordinating global travel, and handling complex scheduling and rescheduling in Outlook.
 
 
 
 Responsibilities Of The Executive Assistant
 
 
 
 <ul>
 <li>
 Highly organized and adaptable, able to manage frequent changes across time zones (including China, India, and Brazil) with complex travel, flight adjustments, and shifting priorities-staying connected and proactive throughout.
 </li>
 <li>
 Strong interpersonal awareness with the ability to anticipate needs, think ahead, and approach each task with curiosity and a willingness to learn what each executive values most.
 </li>
 <li>
 Handle a range of responsibilities including calendar and travel management, light personal support (e.g., appointments, visa/passport renewals), confidential information handling, and serving as a communication liaison-drafting, proofreading, and organizing materials for seamless executive support.
 </li>
 <li>
 Manage complex calendars and travel logistics, coordinating meetings, itineraries, and expense reporting while ensuring all materials and schedules are prepared in advance.
 </li>
 <li>
 Act as a key liaison for communication and relationships, handling correspondence, confidential information, and guest coordination with professionalism.
 </li>
 <li>
 Support meetings, office organization, and special projects, anticipating needs and ensuring seamless day-to-day operations for the executive.
 
 
 </li>
 </ul>
 
 Required Experience/Skills for the Executive Assistant:
 
 
 
 <ul>
 <li>
 Experience supporting executives within a large, global organization; open to candidates from various industries.
 </li>
 <li>
 5 - 10+ years of experience as an Executive Assistant, preferably supporting multiple leaders or a team.
 </li>
 <li>
 Ability to thrive in a fast-paced environment with strong judgment, adaptability, and composure under pressure.
 
 
 </li>
 </ul>
 
 Education Requirements:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 4 weeks' vacation (accrued 1st year based on hire date).
 </li>
 <li>
 10 sick days (accrued 1st year based on hire date).
 </li>
 <li>
 Medical, dental, and vision coverage.
 </li>
 <li>
 Long and short-term disability plans.
 </li>
 <li>
 401K.
 
 
 </li>
 </ul>
 By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .
 
 
 As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
 
 
 EOE/M/F/D/V/SO
 
 
 Position ID: 158129
</div>

Executive Assistant - 158129

SBH Fashion

<div>
 
 Job Description: Sales Executive &ndash; Tech Accessories
 
 
 
 
 Position Overview
 
 
 
 We are seeking a dynamic
 
 Sales Executive &ndash; Tech
 
 to join our growing team. This role will focus on managing and expanding business across
 
 hardware, club, and food &amp; drug channels
 
 , working closely with retail partners to drive category growth. The successful candidate will work alongside one other salesperson who manages mass/mid-tier accounts, ensuring broad coverage of our retail landscape.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain strong relationships with buyers across hardware, club, and food &amp; drug retail channels.
 </li>
 <li>
 Drive sales growth for leading brands in categories such as speakers, charging, and lighting.
 </li>
 <li>
 Manage account-specific sales plans, including forecasting, promotional strategies, and sell-through analysis.
 </li>
 <li>
 Collaborate with internal teams on product launches, merchandising initiatives, and category management.
 </li>
 <li>
 Monitor market trends, competitor activity, and consumer insights to identify opportunities for growth.
 </li>
 <li>
 Work cross-functionally with marketing and operations teams to ensure alignment on key initiatives.
 </li>
 <li>
 Represent the company at trade shows, line reviews, and customer meetings.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred).
 </li>
 <li>
 3&ndash;5 years of sales experience in consumer electronics, tech accessories, or FMCG/retail distribution.
 </li>
 <li>
 Strong track record of managing accounts in retail channels such as hardware, club, or food &amp; drug.
 </li>
 <li>
 Excellent negotiation, presentation, and communication skills.
 </li>
 <li>
 Ability to analyze data and translate insights into actionable strategies.
 </li>
 <li>
 Self-motivated, goal-oriented, and able to work both independently and as part of a team.
 
 
 </li>
 </ul>
</div>

Sales Executive – Tech Accessories

Gainor Staffing

<div>
 
 A prominent investment firm is seeking a resourceful and detail-oriented
 
 Executive Assistant
 
 to support its Human Resources team. Known for its entrepreneurial mindset and ambitious growth strategy, the company fosters a culture of agility, accountability, and continuous improvement. The role offers a front-row seat to strategic HR initiatives in a collaborative, fast-moving workplace with global impact.
 
 
 
 
 
 
 Who You Are
 
 
 <ul>
 <li>
 A highly organized Executive Assistant with a bachelor&rsquo;s degree and 7&ndash;10 years of experience, ideally in finance or a corporate setting
 </li>
 <li>
 Skilled in managing complex calendars, coordinating across time zones, and supporting senior leaders with varied styles
 </li>
 <li>
 Advanced in Microsoft PowerPoint and Excel, with experience creating polished materials for executive audiences
 </li>
 <li>
 Strong project manager who can prioritize, track progress, and drive initiatives independently
 </li>
 <li>
 Discreet, adaptable, and effective in fast-paced, high-stakes environments
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Provide direct administrative support to three senior HR leaders
 </li>
 <li>
 Manage complex scheduling, internal communications, and recurring leadership touchpoints
 </li>
 <li>
 Prepare high-quality decks, reports, and materials for internal use
 </li>
 <li>
 Coordinate training sessions, onboarding schedules, and recruiting logistics
 </li>
 <li>
 Track and execute on firm-wide people initiatives and cross-functional HR projects
 </li>
 <li>
 Organize logistics for internal programs and events
 </li>
 </ul>
 
 
 
 
 
 What Success Looks Like
 
 
 <ul>
 <li>
 Executives receive seamless, proactive support across scheduling, communication, and execution
 </li>
 <li>
 Materials are consistently accurate, professional, and delivered on time
 </li>
 <li>
 Projects and programs run smoothly, with clear timelines and measurable progress
 </li>
 <li>
 You consistently stay ahead of needs, solve problems quickly, and bring structure to shifting priorities
 </li>
 </ul>
 
 
 
 
 
 Salary Range:
 
 $130,000 &ndash; 140,000 annually, based on experience
 
 
 
 
 
 
 Location:
 
 New York, NY &ndash; On site
 
 
 
 
 
 
 
 
 Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.
 
</div>

Executive Assistant to HR Team

IQVIA

<div>To be eligible for this position, you must reside in the same country where the job is located.
Position Purpose:
Our Engagement Managers (EMs) understand clients and they understand the importance of data. EMs take our projects from handoff to delivery, keeping track of all the moving pieces along the way before providing insights to a client. A great EM can form healthy relationships with both client and internal teams, is an analytical thinker, and is able to manage projects successfully.
Principal Accountabilities:
<ul><li>Plays the role of key client contact. Builds trust with clients by serving as the SME for their campaign development and measurement needs.
</li><li>Collaborates with campaign development leads (CDL) on Experience Plan to inform strategic campaign strategy (content strategy, content pillars, message map, and segmentation) aligned to brand objectives and customer needs.
</li><li>Responsible for maintaining a deep knowledge of customer segmentation, works closely with Market Research and Customer experience (Cx) teams to continue to build understanding.
</li><li>Develops and maintain campaign blueprint. Build campaign design through data-driven customer insights in collaboration with CDL, CX. Maintains a deep understanding of available data and campaign analytics (both internal and external).
</li><li>Recommends channel strategy and investments, including vendor partners, based on channel reach / affinity, strategic fit for content, and historical engagement / campaign insights and ROI insights.
</li><li>Serves as Campaign Analytics point on development of measurement plan (define goals for each campaign and tactic). Lead Blueprint Ops in collection of data sets in support of measurement plan.
</li><li>Defines test &amp; learn plans, collaborate with teams to monitor performance vs. objectives, and assess depth of engagement to identify recommended adjustments to campaign parameters (channel, content, segmentation).
</li><li>Partners with Blueprint Ops and Quick Pivot to translate tactical blueprint into detailed business rules.
</li><li>Partners with data enablement SME to ensure tagging activities are planned and executed to support measurement goals.
</li><li>Partners with Investment Analytics Team to plan and measure business impact.
</li></ul>Ideal Candidate:
<ul><li>Has a marketing and strategy background within the healthcare and life science landscape.
</li><li>Is able to go into their local office or client site as needed.
</li><li>Understands this role is a marketing and business strategy opportunity that uses technology for analytics and reporting.
</li><li>This person has successfully used business insights and created executive-level presentations for clients.
</li><li>Proven success creating and confidently delivering presentations with strong attention to detail and communication skills.
</li><li>Experience in stakeholder management, working with executives, and leading teams (even without direct authority).
</li></ul>Minimum Experience Required:
<ul><li>7-12 years of experience in pharmaceutical/healthcare advertising, analytics, or market research fields preferred.
</li><li>Ability to go into a local office and travel to client sites, up to 10%.
</li><li>Bachelor&rsquo;s degree required, masters preferred.
</li><li>Knowledge of advertising campaign management and optimization.
</li><li>Intellectual curiosity and a desire to learn; love of going down rabbit holes.
</li><li>Collaborative and adaptable, ability to prioritize and make rapid decisions.
</li><li>Demonstrated ability to transform marketing strategy into an effective tactical plan that leverages the most effective and appropriate communication channels for the identified customer.
</li><li>Ability to develop measurement plans to inform a test and learn approach and analyze data to inform campaign strategy and adjustments to the plan.
</li><li>Strong knowledge of digital marketing in the pharma space, and insight into digital marketing in the medical community as well as outside the industry.
</li></ul>Preferred Additional Areas of Experience:
<ul><li>Experience working in Agile/Scrum workstreams.
</li><li>Understanding of Anonymized Patient Level Data (APLD) assets or Healthcare Provider (HCP) promotions data.
</li><li>Strong understanding of one or more areas of media consumption data, such as digital display, search, print, over-the-top (OTT), or television.
</li><li>Data visualization tool experience, e.g. Tableau.
</li><li>Knowledge of SQL and/or knowledge of databases, ETL processes, or other data-related assets/processes.
</li></ul>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
The potential base pay range for this role, when annualized, is $102,200.00 - $284,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div>

Engagement Manager, Omnichannel Client Enablement

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