cx analyst

Delivery Hero

Job Description <div> As a CX analyst at talabat, you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics, design automated dashboards, and analyze large datasets to uncover actionable insights. This role requires strong analytical skills, attention to detail, and the ability to translate data into meaningful recommendations. You will be responsible for monitoring and reporting on key CX metrics, identifying unusual patterns in customer behavior, and supporting initiatives that impact budgets, customer retention, and order frequency. If you are passionate about data-driven decision-making and enhancing customer experience, this is an excellent opportunity to make an impact in a dynamic and fast-paced environment. Extract, transform, and analyze data <ul> <li> Write efficient SQL queries to pull and clean large datasets across multiple sources </li> <li> Build scalable, self-serve dashboards using BI tools such as Looker, Tableau, or PowerBI </li> <li> High comfort with Excel / Gsheets for problems requiring quick ad hoc analysis </li> <li> Maintain data hygiene and ensure consistency across reporting layers </li> </ul> Identify CX gaps and improvement areas <ul> <li> Analyze various sources - order journeys, customer contacts, funnel drop-offs etc to uncover root causes and opportunities </li> <li> Ability to help define key success and guard-rail metrics for specific outcomes </li> <li> Proactively surface anomalies, trends, and emerging pain points before they escalate </li> </ul> Deliver structured insights that are actionable <ul> <li> Package analysis into clear business narratives tailored to cross-functional stakeholders </li> <li> Prioritize recommendations based on customer impact and business feasibility </li> <li> Collaborate with Product, Ops, and Customer Support to shape priorities based on insights </li> </ul> Track and report CX performance <ul> <li> Maintain a regular reporting cadence on key CX KPIs </li> <li> Regularly update and present insights on metric performance, fluctuations, and variances to stakeholders </li> <li> Support the development of new CX and operational KPIs, working closely with senior analysts and leadership teams </li> <li> Evaluate trends at a regional and country level to inform strategic reviews </li> <li> Agility without compromising on depth </li> <li> Deliver high-quality outputs within tight timelines amidst evolving business priorities </li> <li> Balance long-term projects with short-term diagnostics and stakeholder asks</li></ul></div>

CX Analyst

talabat

Job Description <div> As a CX analyst at talabat, you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics, design automated dashboards, and analyze large datasets to uncover actionable insights. This role requires strong analytical skills, attention to detail, and the ability to translate data into meaningful recommendations. You will be responsible for monitoring and reporting on key CX metrics, identifying unusual patterns in customer behavior, and supporting initiatives that impact budgets, customer retention, and order frequency. If you are passionate about data-driven decision-making and enhancing customer experience, this is an excellent opportunity to make an impact in a dynamic and fast-paced environment. Extract, transform, and analyze data <ul> <li> Write efficient SQL queries to pull and clean large datasets across multiple sources </li> <li> Build scalable, self-serve dashboards using BI tools such as Looker, Tableau, or PowerBI </li> <li> High comfort with Excel / Gsheets for problems requiring quick ad hoc analysis </li> <li> Maintain data hygiene and ensure consistency across reporting layers </li> </ul> Identify CX gaps and improvement areas <ul> <li> Analyze various sources - order journeys, customer contacts, funnel drop-offs etc to uncover root causes and opportunities </li> <li> Ability to help define key success and guard-rail metrics for specific outcomes </li> <li> Proactively surface anomalies, trends, and emerging pain points before they escalate </li> </ul> Deliver structured insights that are actionable <ul> <li> Package analysis into clear business narratives tailored to cross-functional stakeholders </li> <li> Prioritize recommendations based on customer impact and business feasibility </li> <li> Collaborate with Product, Ops, and Customer Support to shape priorities based on insights </li> </ul> Track and report CX performance <ul> <li> Maintain a regular reporting cadence on key CX KPIs </li> <li> Regularly update and present insights on metric performance, fluctuations, and variances to stakeholders </li> <li> Support the development of new CX and operational KPIs, working closely with senior analysts and leadership teams </li> <li> Evaluate trends at a regional and country level to inform strategic reviews </li> <li> Agility without compromising on depth </li> <li> Deliver high-quality outputs within tight timelines amidst evolving business priorities </li> <li> Balance long-term projects with short-term diagnostics and stakeholder asks</li></ul></div>

<div>
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
 
 
 We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
 
 
 Here at talabat, we are building a high-performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi-great place to work award winner.
 
 
 
 Job Description
 
 
 
 As a CX analyst at talabat, you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics, design automated dashboards, and analyze large datasets to uncover actionable insights.
 
 
 This role requires strong analytical skills, attention to detail, and the ability to translate data into meaningful recommendations. You will be responsible for monitoring and reporting on key CX metrics, identifying unusual patterns in customer behavior, and supporting initiatives that impact budgets, customer retention, and order frequency. If you are passionate about data-driven decision-making and enhancing customer experience, this is an excellent opportunity to make an impact in a dynamic and fast-paced environment.
 
 
 Extract, transform, and analyze data
 
 
 <ul>
 <li>
 Write efficient SQL queries to pull and clean large datasets across multiple sources
 </li>
 <li>
 Build scalable, self-serve dashboards using BI tools such as Looker, Tableau, or PowerBI
 </li>
 <li>
 High comfort with Excel / Gsheets for problems requiring quick ad hoc analysis
 </li>
 <li>
 Maintain data hygiene and ensure consistency across reporting layers
 
 
 </li>
 </ul>
 Identify CX gaps and improvement areas
 
 
 <ul>
 <li>
 Analyze various sources - order journeys, customer contacts, funnel drop-offs etc to uncover root causes and opportunities
 </li>
 <li>
 Ability to help define key success and guard-rail metrics for specific outcomes
 </li>
 <li>
 Proactively surface anomalies, trends, and emerging pain points before they escalate
 
 
 </li>
 </ul>
 Deliver structured insights that are actionable
 
 
 <ul>
 <li>
 Package analysis into clear business narratives tailored to cross-functional stakeholders
 </li>
 <li>
 Prioritize recommendations based on customer impact and business feasibility
 </li>
 <li>
 Collaborate with Product, Ops, and Customer Support to shape priorities based on insights
 
 
 </li>
 </ul>
 Track and report CX performance
 
 
 <ul>
 <li>
 Maintain a regular reporting cadence on key CX KPIs
 </li>
 <li>
 Regularly update and present insights on metric performance, fluctuations, and variances to stakeholders
 </li>
 <li>
 Support the development of new CX and operational KPIs, working closely with senior analysts and leadership teams
 </li>
 <li>
 Evaluate trends at a regional and country level to inform strategic reviews
 </li>
 <li>
 Agility without compromising on depth
 </li>
 <li>
 Deliver high-quality outputs within tight timelines amidst evolving business priorities
 </li>
 <li>
 Balance long-term projects with short-term diagnostics and stakeholder asks
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2 to 4 years of experience in analytics, ideally from tech ecosystems
 </li>
 <li>
 Strong SQL skills and hands-on experience with BI tools like Looker, PowerBI, or Tableau
 </li>
 <li>
 High proficiency in Excel and Google Sheets for quick analysis and reporting
 </li>
 <li>
 Ability to break down ambiguous problems, map journeys, and run root cause analyses
 </li>
 <li>
 Proactive in spotting trends, gaps, and improvement areas without being prompted
 </li>
 <li>
 Clear communicator who can simplify complex data for non-technical stakeholders
 </li>
 <li>
 Fast, independent working style with strong attention to detail
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 As part of the talabat team:
 
 
 <ul>
 <li>
 You have the opportunity to be based in our specially designed collaborative work space in City Walk.
 </li>
 <li>
 You will also experience exciting opportunities for professional and personal growth and recognition.
 </li>
 <li>
 Monthly talabat credit to spend in the app, however you want
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.
 </li>
 <li>
 Our colleagues at talabat come from every corner of the globe, working in diverse, cross-cultural teams.
 </li>
 <li>
 Enjoy fresh fruits, cereals, beverages, tea, and discounts at our Everyday Roastery cafe next door
 </li>
 <li>
 Take a break in our wellbeing room, music room or take in the views of the Dubai Downtown Skyline on our roof terrace!
 </li>
 <li>
 Sponsored healthcare and gym membership
 </li>
 </ul>
</div>

Odeabank

<div>
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Min 5+ years of experience in a
 
 CX Insight Analyst
 
 or similar role.
 </li>
 <li>
 Strong proficiency in Python and SQL for data analysis and reporting.
 </li>
 <li>
 Having strong knowledge of persona analysis, customer journey mapping and design thinking methodology preferably in Banking &amp; Finance sector
 </li>
 <li>
 Collaborate with cross-functional agile teams and outsource consultants, to ensure a cohesive and customer-centric approach in decision-making processes.
 </li>
 <li>
 Strong communication and presentation skills to effectively convey findings to technical and non-technical stakeholders
 </li>
 <li>
 Familiarity with customer experience technologies and tools
 </li>
 <li>
 Experience in quantitive and qualitive research methodologies.
 </li>
 <li>
 Ability to work collaboratively in a team environment and manage multiple priorities.
 </li>
 <li>
 Solution oriented, analytical thinking and research skills
 </li>
 <li>
 Strong leadership and project management skills.
 </li>
 <li>
 Strong command of written and verbal English
 </li>
 </ul>
 
 
 
 
 
 Job Descriptions
 
 
 
 
 
 <ul>
 <li>
 Analyze customer feedbacks and share the insights obtained with relevant individuals / teams in understandable, actionable formats and monitor CX related KPIs such as NPS, CSAT, CES.
 </li>
 <li>
 Utilize Python and SQL to extract, manipulate, and analyze large datasets.
 </li>
 <li>
 Monitor customer feedback and complaints daily, maintain communication with Sales Management, Contact Center, Product, and Segment teams for customers requiring immediate action, and establish an alert system.
 </li>
 <li>
 Develop and maintain dashboards and reports for CX metrics, ensuring accurate and timely delivery of insights to stakeholders.
 </li>
 <li>
 Work closely with Product, Segment and UX teams to translate insights into tangible actions and improvements across various customer touchpoints.
 </li>
 <li>
 Lead and support journey mapping processes, collaborating with cross-functional teams to optimize end-to-end customer journeys.
 </li>
 <li>
 Monitor and evaluate the impact of CX initiatives and provide recommendations for continuous improvement.
 </li>
 </ul>
 
 
</div>

CX Assistant Manager (CX Insight Analyst)

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We&rsquo;re seeking a Customer Experience Analyst who will lead investigations into customer pain points, retention barriers, and behavior patterns. This role is essential to uncovering what drives customer churn, identifying root causes of negative experiences, and delivering data-backed insights that help Snoonu grow and retain its user base.
 
 
 You&rsquo;ll partner across teams to inform strategic decisions, power automated solutions, and create dashboards and reports that tell a compelling story behind the data. If you have a passion for customer behavior, analytical storytelling, and translating insights into impact &mdash; we&rsquo;d love to hear from you.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 Root Cause &amp; Issue Analytics
 
 
 <ul>
 <li>
 Investigate spikes in support tickets, dissatisfaction scores (CSAT/NPS), and negative outcomes across journeys.
 </li>
 <li>
 Conduct deep-dive root cause analysis on operational or experience-related issues using structured and unstructured data.
 </li>
 <li>
 Develop frameworks to categorize and quantify the impact of systemic CX issues.
 
 
 </li>
 </ul>
 Retention &amp; Churn Analysis
 
 
 <ul>
 <li>
 Analyze customer lifecycle data to understand key drop-off points and churn predictors.
 </li>
 <li>
 Build dashboards and recurring reports tracking retention, reactivation, and re-order behavior.
 </li>
 <li>
 Identify cohorts at risk and provide insights for lifecycle interventions.
 
 
 </li>
 </ul>
 Behavioral Segmentation &amp; Journey Mapping
 
 
 <ul>
 <li>
 Partner with Data and Product teams to map behavioral patterns across acquisition, onboarding, and engagement.
 </li>
 <li>
 Design and run analyses to evaluate the impact of experiments and personalization efforts.
 </li>
 <li>
 Translate findings into opportunities to improve support workflows, user flows, and proactive CX strategies.
 
 
 </li>
 </ul>
 Insight Delivery &amp; Stakeholder Influence
 
 
 <ul>
 <li>
 Deliver insight-packed presentations and reporting to stakeholders across CX, Growth, Product, and Strategy teams.
 </li>
 <li>
 Collaborate with CRM and VoC owners to inform messaging, targeting, and support enhancements.
 </li>
 <li>
 Support the continuous improvement of CX KPIs and feedback loops.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in analytics, customer insights, or business intelligence roles in tech, consumer, or service industries.
 </li>
 <li>
 Strong knowledge of customer lifecycle and retention metrics (e.g., LTV, churn rate, cohort analysis, stickiness).
 </li>
 <li>
 Experience conducting root cause analysis using both structured data (e.g., tickets, KPIs) and unstructured data (e.g., chat logs, tags).
 </li>
 <li>
 Advanced proficiency in SQL and at least one BI tool (e.g., Looker, Tableau, Power BI).
 </li>
 <li>
 Ability to manipulate and analyze large datasets to find actionable insights.
 </li>
 <li>
 Strong problem-solving skills and a hypothesis-driven approach to analysis.
 </li>
 <li>
 Excellent written and verbal communication skills, with experience presenting to cross-functional stakeholders.
 </li>
 <li>
 A growth mindset and curiosity about customer behavior.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience working with CX tools (e.g., Zendesk, Intercom) and tagging frameworks.
 </li>
 <li>
 Background in experimentation (A/B testing, test vs. control).
 </li>
 <li>
 Familiarity with customer segmentation, recommender systems, or churn modeling.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 📦 Shared Success &ndash;
 
 We offer equity because we build this together.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Customer Experience Analyst

<div>
1. Analytics and insights
<ul>
<li>Dig into CX data to uncover customer pain points using cohort analysis, funnel diagnostics, and segmentation</li>
<li>Build clear success metrics upfront for each initiative and run robust pre/post impact assessments</li>
<li>Create and maintain dashboards in Looker or Tableau that monitor CX KPIs daily and flag anomalies early</li>
<li>Use SQL and Python for deep dives and advanced analyses where required</li>
<li>Identify opportunities for predictive models (churn risk, reorder probability, voucher redemption likelihood) and work with data science teams to validate and apply</li>
</ul>
2. Program ownership
<ul>
<li>Take full ownership of assigned CX programs - define the problem, design the solution, run pilots, roll out at scale, and iterate</li>
<li>Ensure programs drive measurable customer and business value</li>
<li>Continuously optimise programs through structured testing and feedback loops</li>
<li>Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations</li>
<li>Document program playbooks so they can be repeated and scaled across markets</li>
</ul>
3. Communication
<ul>
<li>Share program updates in a structured, proactive way with leadership and markets</li>
<li>Present insights and recommendations persuasively to senior stakeholders when required; Good slide-making (clear narratives, not necessarily beautiful decks)</li>
<li>Capture learnings from each program and circulate them as best practices to raise the bar across the CX function</li>
</ul>
4. Stakeholder management
<ul>
<li>Work with Product, Tech, Ops, and Market teams to secure alignment on priorities and unblock execution</li>
<li>Provide the right data and context to help product and tech teams make decisions</li>
<li>Escalate blockers and hold stakeholders accountable, but focus primarily on enabling execution rather than leading alignment discussions</li>
</ul>
</div>

Sr. Specialist Customer Experience Strategy

Yapı Kredi

<div>
 
 Yap&inodot; Kredi olarak 1944&rsquo;ten beri ilklerin, yeniliklerin ve k&uuml;lt&uuml;r sanat&inodot;n bankas&inodot;y&inodot;z. Finans sekt&ouml;r&uuml;n&uuml;n tart&inodot;&scedil;mas&inodot;z lideri olma vizyonuyla yolumuzda ilerliyor, her ad&inodot;m&inodot;m&inodot;zda payda&scedil;lar&inodot;m&inodot;za ve &uuml;lkemize de&gbreve;er kat&inodot;yoruz. Bug&uuml;n&uuml; oldu&gbreve;u kadar gelece&gbreve;i de &ouml;nemsiyor, s&uuml;rd&uuml;r&uuml;lebilirli&gbreve;i i&scedil; k&uuml;lt&uuml;r&uuml;m&uuml;z&uuml;n merkezine yerle&scedil;tiriyoruz.
 
 
 
 
 
 Sen de bug&uuml;ne ve gelece&gbreve;e de&gbreve;er katan, yenilik&ccedil;i fikirlerin pe&scedil;inden giden, g&uuml;c&uuml;n&uuml; birbirinden alan bir ekibin par&ccedil;as&inodot; olmak istersen hemen aram&inodot;za kat&inodot;l.
 
 
 
 
 
 
 M&uuml;&scedil;teri Deneyimine ba&gbreve;l&inodot; M&uuml;&scedil;teri Deneyimi Ara&scedil;t&inodot;rma Laboratuvar&inodot; ekibimizde g&ouml;rev alacak M&uuml;&scedil;teri Deneyimi Analiti&gbreve;i/Ara&scedil;t&inodot;rmalar&inodot; Yetkilisi ar&inodot;yoruz!
 
 
 
 
 
 
 
 
 M&uuml;&scedil;teri Deneyimi Analiti&gbreve;i/Ara&scedil;t&inodot;rmalar&inodot; Yetkilisinin sorumluluklar&inodot; neler?
 
 
 
 
 
 
 <ul>
 <li>
 &Idot;&scedil; birimleri ile koordineli &ccedil;al&inodot;&scedil;arak ara&scedil;t&inodot;rma/anket s&uuml;recini y&uuml;r&uuml;tmek (ara&scedil;t&inodot;rman&inodot;n amaca/ihtiyaca y&ouml;nelik olarak tasarlanmas&inodot;, soru formunun olu&scedil;turulmas&inodot;, &ouml;rneklemin belirlenmesi, anket g&ouml;nderilecek m&uuml;&scedil;teri listelerinin olu&scedil;turulmas&inodot;, do&gbreve;ru ara&scedil;t&inodot;rma/anket y&ouml;ntemlerin belirlenmesi)
 </li>
 <li>
 Y&uuml;r&uuml;t&uuml;len t&uuml;m ara&scedil;t&inodot;rmalar i&ccedil;in m&uuml;&scedil;terilerden toplanan geri bildirimlerin banka i&ccedil; verileri ile birle&scedil;tirilerek detayl&inodot; analizlerin yap&inodot;lmas&inodot; ve i&ccedil; g&ouml;r&uuml;lerin &uuml;retilmesi.
 </li>
 <li>
 Ek ihtiya&ccedil;lar halinde, i&ccedil; g&ouml;r&uuml; &uuml;retilirken &ccedil;e&scedil;itli analiz y&ouml;ntemlerinin (pivot tablolama, temel ve ileri d&uuml;zey istatistiksek analizler, vb.) kullan&inodot;larak NPS&rsquo;e etki eden fakt&ouml;rlerin belirlenmesi ve aksiyona &ccedil;evrilmesi.
 </li>
 <li>
 &Idot;&scedil; payda&scedil;&inodot; olan d&inodot;&scedil; firmalar (ara&scedil;t&inodot;rma firmalar&inodot;, CX y&ouml;netim firmalar&inodot; vb.) ile sat&inodot;n alma ve s&ouml;zle&scedil;me s&uuml;re&ccedil;lerinin belirlenen standartlara uygun &scedil;ekilde y&uuml;r&uuml;t&uuml;lmesi (Sat&inodot;n alma, Kontrat Y&ouml;netimi, Hukuk, Uyum Ofisi b&ouml;l&uuml;mleri ile koordinasyon i&ccedil;inde)
 </li>
 <li>
 D&inodot;&scedil; firmalar ile projelerin takibi (son tarihlere uygunluk, saha kalitesi, kota takibi, m&uuml;&scedil;teri ileti&scedil;iminin uygunlu&gbreve;u, raporlama kalitesi vb.)
 </li>
 <li>
 Ara&scedil;t&inodot;rma b&uuml;t&ccedil;e y&ouml;netimi ve maliyet takibi.
 </li>
 <li>
 &Scedil;ube ve M&uuml;&scedil;teri &Idot;leti&scedil;im Merkezi gibi geni&scedil; kanal bazl&inodot; ara&scedil;t&inodot;rma sonu&ccedil;lar&inodot;n&inodot;n geni&scedil; bir kullan&inodot;c&inodot; a&gbreve;&inodot;na (&scedil;ube m&uuml;d&uuml;rleri, M&Idot;M tak&inodot;mlar&inodot;) raporlanmas&inodot;, a&ccedil;&inodot;klanmas&inodot; ve ileti&scedil;imi.
 </li>
 <li>
 Yap&inodot;lan t&uuml;m ara&scedil;t&inodot;rmalar&inodot;n (listeli ve benchmark) sonu&ccedil;lar&inodot;n&inodot;n ilgili i&scedil; birimlerine raporlanmas&inodot;, &uuml;st y&ouml;netim &ouml;zet sunumlar&inodot;n&inodot;n haz&inodot;rlanmas&inodot;.
 </li>
 </ul>
 
 
 
 
 
 
 Bu rol i&ccedil;in arad&inodot;&gbreve;&inodot;m&inodot;z nitelikler neler?
 
 
 
 
 
 
 <ul>
 <li>
 T&uuml;rkiye&rsquo;nin &ouml;nde gelen &uuml;niversitelerinin m&uuml;hendislik, istatistik, ekonometri vb. lisans b&ouml;l&uuml;mlerinden mezun,
 </li>
 <li>
 Analitik d&uuml;&scedil;&uuml;nce yap&inodot;s&inodot;na sahip olman&inodot;,
 </li>
 <li>
 &Idot;yi derecede &Idot;ngilizce bilmeni,
 </li>
 <li>
 T&uuml;rkiye&rsquo;deki ve D&uuml;nya&rsquo;daki ara&scedil;t&inodot;rma/anket y&ouml;ntemlerini takip etmeni,
 </li>
 <li>
 A&ccedil;&inodot;k ileti&scedil;imle kendini en iyi &scedil;ekilde ifade edebilmeni,
 </li>
 <li>
 Ba&scedil;ar&inodot;ya ula&scedil;&inodot;rken tak&inodot;m halinde hareket etmekten keyif alman&inodot;,
 </li>
 <li>
 Kendini her alanda, &ouml;zellikle m&uuml;&scedil;teri deneyiminde yeni nesil y&ouml;ntemlerde geli&scedil;tirmeye hevesli ve a&ccedil;&inodot;k olman&inodot;,
 </li>
 </ul>
 
 
 
 
 
 
 Yap&inodot; Kredili olmak sana neler katacak?
 
 
 
 
 
 
 
 📖 Yap&inodot; Kredi Akademi ile s&inodot;n&inodot;rs&inodot;z geli&scedil;im,
 
 
 🏆Fark yaratan ba&scedil;ar&inodot;lar&inodot;n &ouml;d&uuml;llendirece&gbreve;i takdir ve &ouml;d&uuml;llendirme uygulamalar&inodot;,
 
 
 🔄Yap&inodot; Kredi ve Ko&ccedil; Grubu i&ccedil;inde kariyer, geli&scedil;im ve rotasyon f&inodot;rsatlar&inodot;,
 
 
 ⚕️&Ouml;zel sa&gbreve;l&inodot;k ve hayat sigortas&inodot;,
 
 
 🍝TokenFlex dijital yemek kart&inodot;,
 
 
 ✨Sosyal destek &ouml;demeleri,
 
 
 🐾Yap&inodot; Kredi G&ouml;n&uuml;ll&uuml;leri ile d&acirc;hil olabilece&gbreve;in sosyal sorumluluk projeleri,
 
 
 🏀16 farkl&inodot; spor dal&inodot;nda faaliyet g&ouml;steren Yap&inodot; Kredi Spor Kul&uuml;b&uuml;,
 
 
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 🎁&Ouml;zel g&uuml;nler i&ccedil;in hediye kitleri,
 
 
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 &hellip;ve &ccedil;ok daha fazlas&inodot;!
 
 
 
 
 
 E&gbreve;er sen de bu d&uuml;nyan&inodot;n bir par&ccedil;as&inodot; olmak istiyorsan, hemen ba&scedil;vurunu yap ve Yap&inodot; Kredili olma yolunda ilk ad&inodot;m&inodot;n&inodot; at!
 
 
 
 
 
 Gelece&gbreve;e y&ouml;n vermek
 
 #Yap&inodot;m&inodot;zdaVar
 
 .
 
 
 
 
 
 
 * Yap&inodot; Kredi&rsquo;de i&scedil;e al&inodot;m s&uuml;recimiz t&uuml;m pozisyonlar i&ccedil;in &Idot;K g&ouml;r&uuml;&scedil;mesi, y&ouml;netici g&ouml;r&uuml;&scedil;meleri ve yetkinlik de&gbreve;erlendirme envanterleri i&ccedil;erir. B&uuml;t&uuml;n a&scedil;amalar&inodot; ba&scedil;ar&inodot;yla tamamlaman durumunda teklif a&scedil;amas&inodot;na ge&ccedil;ilir.
 
 
 
 
 
 
 
 &ldquo;6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu kapsam&inodot;nda ki&scedil;isel verilerinizin i&scedil;lenmesinden do&gbreve;an haklar&inodot;n&inodot;za ve bu konudaki detayl&inodot; bilgiyehttps://kariyerim.yapikredi.com.tr/Account/StaticKvkk adresinde yer alan ayd&inodot;nlatma metnimizden ula&scedil;abilirsiniz.&rdquo;
 
 
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