account manager - infrastructure solutions - jeddah, ksa Jobs in Riyadh

account manager - infrastructure solutions - jeddah, ksa

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assistant manager - data centers and passive Jobs in Riyadh

assistant manager - data centers and passive

data center technician saudi national only data center operations

Amazon Web Services (AWS)

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 <br/>
 <br/>
 You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
 <br/>
 <br/>
 TWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.
 <br/>
 <br/>
 You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 SAFETY
 <br/>
 <br/>
 <ul>
  <li>
   Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
   <br/>
   <br/>
  </li>
 </ul>
 DATA CENTER OPERATIONS (DCO)
 <br/>
 <br/>
 <strong>
  This Position Involves
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diagnosing hardware and network problems followed by physical repairs
  </li>
  <li>
   Troubleshooting events within internal Service Level Agreements (SLAs)
  </li>
  <li>
   Performing root cause analysis of equipment failures
  </li>
  <li>
   Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 Diverse Experiences
 <br/>
 <br/>
 AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 <br/>
 <br/>
 Why AWS?
 <br/>
 <br/>
 Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 <br/>
 <br/>
 Inclusive Team Culture
 <br/>
 <br/>
 Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
 <br/>
 <br/>
 Mentorship &amp; Career Growth
 <br/>
 <br/>
 We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 <br/>
 <br/>
 Work/Life Balance
 <br/>
 <br/>
 We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with computer hardware troubleshooting and repair
  </li>
  <li>
   Bachelor's degree in information technology or computer science
  </li>
  <li>
   Must have Saudi Arabian citizenship
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Data Services Saudi Arabia Limited One Person Company - H12
 <br/>
 <br/>
 Job ID: A3080714
</div>


Data Center Technician (Saudi National Only), Data Center Operations

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
<br>
<br>
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion<br>
<br>
TWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.
<br>
<br>
You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.<br>
<br>
Key job responsibilities<br>
SAFETY<br>
<ul><li>Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.</li></ul><br>
DATA CENTER OPERATIONS (DCO)<br>
<br>
This position involves:
<br>
<ul><li>Diagnosing hardware and network problems followed by physical repairs</li><li>Troubleshooting events within internal Service Level Agreements (SLAs)</li><li>Performing root cause analysis of equipment failures</li><li>Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)</li></ul><br>
About the team<br>
Diverse Experiences<br>
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
<br>
<br>
Why AWS?<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Inclusive Team Culture<br>
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
<br>
<br>
Mentorship &amp; Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
<br>
<br>
Work/Life Balance<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.<br>
<br>
</div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>Experience with computer hardware troubleshooting and repair</li><li>Bachelor's degree in information technology or computer science</li><li>Must have Saudi Arabian citizenship</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience dealing effectively with customers during problem resolution and operating efficiently under pressure</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

UpMan Placements

<div>
 <p>
  <strong>
   Email : ayub@upman.in
  </strong>
 </p>
 <p>
  <strong>
   Mobile No : +91 6353078045
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We have an urgent opening for Compliance Officer / Executive
  </strong>
  <strong>
   for Riyadh location.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job location : Riyadh.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview:
  </strong>
 </p>
 <p>
  The
  <strong>
   Compliance Officer / Executive
  </strong>
  will be responsible for ensuring statutory and regulatory compliance across Data Center, Infrastructure, or Construction projects, while also handling key administrative operations. The role demands strong knowledge of compliance frameworks, vendor documentation, site permits, and effective office administration.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Ensure compliance with Saudi laws, regulations, and company policies related to data center and infrastructure projects.
  </li>
  <li>
   Maintain statutory records, licenses, permits, and approvals as per local authority requirements.
  </li>
  <li>
   Support audits, inspections, and liaise with government agencies (e.g., Ministry of Labor, Civil Defense, Municipality, etc.).
  </li>
  <li>
   Monitor adherence to labor laws, health &amp; safety regulations, and environmental compliance.
  </li>
  <li>
   Prepare compliance reports, documentation, and assist project teams with regulatory submissions.
  </li>
  <li>
   Coordinate with HR, finance, and project departments to ensure timely statutory filings and approvals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of compliance requirements in Saudi Arabia for construction/infra/data center projects.
  </li>
  <li>
   Familiarity with labor regulations, GOSI, Iqama, and local authority procedures.
  </li>
  <li>
   Strong documentation, reporting, and communication skills.
  </li>
  <li>
   Integrity, attention to detail, and ability to work with cross-functional teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills:
  </strong>
 </p>
 <ul>
  <li>
   Good knowledge of compliance requirements in
   <strong>
    Data Center / Infra / Construction industry
   </strong>
   .
  </li>
  <li>
   Familiarity with labor laws, contract compliance, vendor documentation, and safety regulations.
  </li>
  <li>
   Strong administrative and organizational management abilities.
  </li>
  <li>
   Excellent documentation, reporting, and coordination skills.
  </li>
  <li>
   Proficiency in MS Office and compliance tracking tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Law, Business Administration, Commerce, or related field
   </strong>
   .
  </li>
  <li>
   Certification in
   <strong>
    Compliance, Risk Management, or Corporate Governance
   </strong>
   (preferred).
  </li>
  <li>
   Knowledge of
   <strong>
    Saudi labor laws, GOSI, Iqama procedures, and regulatory frameworks
   </strong>
   .
  </li>
  <li>
   Familiarity with
   <strong>
    HSE, environmental norms, and local authority requirements
   </strong>
   for infra/data center projects.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    8-10 years
   </strong>
   of experience in compliance, legal, or regulatory functions (preferably in
   <strong>
    Infrastructure, Construction, or Data Center projects
   </strong>
   ).
  </li>
  <li>
   Experience in
   <strong>
    statutory filings, permits, and government liaison
   </strong>
   in Saudi Arabia.
  </li>
  <li>
   Hands-on exposure to
   <strong>
    audit support, documentation, and reporting
   </strong>
   .
  </li>
  <li>
   Prior experience working with
   <strong>
    cross-functional teams
   </strong>
   (HR, Finance, Project Management) to ensure compliance.
  </li>
 </ul>
 <p>
 </p>
</div>


Compliance Officer

Raytheon

<div><p><b>Date Posted:</b></p>
2025-09-15<p><b>
Country:</b></p>
Saudi Arabia<p><b>
Location:</b></p>
SAU02118: SMP - RSADF, First Group, Riyadh 56789, Saudi Arabia<p><b>
Position Role Type:</b></p>
Unspecified<p></p><p><b>
About Us:</b></p><p>
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling &ndash; to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today&rsquo;s mission and stay ahead of tomorrow&rsquo;s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><p></p><p><b>
Job Summary</b></p><p></p><p>
The Patriot Maintenance Technician plays a vital role in supporting the operational readiness and sustainment of Royal Saudi Air Defense Forces (RSADF) systems by providing expert technical assistance and maintenance services. This position involves aiding battery personnel in the emplacement, orientation, alignment, and adjustments of Patriot major end items, as well as supporting System Integration and Check-Out (SICO) processes. The technician isolates system malfunctions using advanced diagnostic tools, including automatic and semiautomatic maintenance programs, unit self-tests, Built-In Test Equipment (BITE), and external test equipment.</p><p></p><p>
The technician performs repairs on a wide range of Patriot components, including the Information Coordination Central (ICC), Engagement Control Station (ECS), Radar Set (RS), Communication Relay Group (CRG), Battalion Maintenance Equipment (BME), Battery Maintenance Center (BMC), Identification Friend or Foe (IFF), Antenna Mast Group (AMG), Large Repair Parts Transporter (LRPT), Guided Missile Transporter (GMT), and Launching Station (LS). Additionally, the role involves providing technical support for Patriot power generation and communications equipment, assisting in missile handling operations, and ensuring adherence to safety policies, procedures, and standards.</p><p></p><p>
Through participation in On-the-Job Training (OJT) programs, the technician demonstrates proper maintenance and troubleshooting techniques while identifying and correcting faulty work practices. Responsibilities also include preparing and submitting maintenance and System Problem Reports (SPRs) to the battery commander, ensuring accurate documentation of issues and resolutions. Other duties within the field of Patriot system maintenance are performed as required. This position requires a high level of technical expertise, attention to detail, and a commitment to excellence in maintaining and supporting complex defense systems.</p><p></p><p>
This position is based remote locations in Saudi Arabia and can be changed at the request of customer.</p><p></p><p><b>
What You Will Do</b></p><p></p><ul><li>
Provide technical advice and assist battery personnel in emplacement, orientation, alignment, checks, adjustments and System Integration and Check-Out (SICO) of the patriot major end items equipment.</li><li>
Isolate malfunctions in the system using automatic and semiautomatic program maintenance diagnostics, unit self-test, Built-In Test Equipment (BITE), and external test equipment.</li><li>
Perform repair of patriot Information Coordination Central (ICC), Engagement Control Station (ECS), Radar Set (RS), Communication Relay Group (CRG), Battalion Maintenance Equipment (BME), Battery Maintenance Center (BMC), Identification Friend or Foe (IFF), Antenna Mast Group (AMG), Large Repair Parts Transporter (LRPT), Guided Missile Transporter (GMT), and Launching Station (LS).</li><li>
Provide technical assistance in maintaining the patriot power generation equipment, and communications equipment.</li><li>
Assist in missile handling operations as required.</li><li>
Participate in On-the-Job Training (OJT) programs.</li><li>
Assist the Section Officer in enforcing safety policies, procedures, and standards.</li><li>
Identify faulty work practices and demonstrate proper maintenance and troubleshooting techniques.</li><li>
Prepare and submit maintenance reports and System Problem Reports (SPR&rsquo;s) to the battery commander.</li><li>
Performs other required work in the same field.</li></ul><p></p><p><b>
Travel Requirements</b></p><p></p><ul><li>
Ability to provide support as needed by traveling to company work locations around the Kingdom of Saudi Arabia.</li></ul><p></p><p><b>
Qualifications You Must Have</b></p><p></p><ul><li>
Associate degree in Engineering or Applied Science from an accredited foreign or local college or institute or equivalent electronics experience on the basis of a minimum 8 years of relevant experience.</li><li>
Must have successfully completed the Patriot Operator and System Mechanic (Patriot Organizational Maintenance) course or an equivalent course of instruction conducted by the U.S. Army Air Defense School or the Patriot system contractor.</li><li>
Less than two (2) years prior field experience in the operation, maintenance, test and repair of the ICC, ECS, RS, CRG, BME, BMC, IFF, AMG, LRPT, GMT and LS at Organizational Maintenance (OM) level.</li><li>
Must be proficient in orientation and alignment operations and in troubleshooting, isolating and correcting malfunctions in the Patriot system using automatic and semiautomatic program maintenance diagnostics, unit self-tests and Built-In Test Equipment (BITE).</li><li>
Must be skilled in the use of tools and test equipment contained in the Battery Maintenance Center, AN/TSM-164.</li><li>
Knowledgeable of the operation and organizational maintenance of power generation and communications equipment is required.</li></ul><p></p><p><i>
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.</i>
</p><p></p><p><b>Privacy Policy and Terms:</b></p><p>
Click on this link to read the Policy and Terms</p></div>

Patriot Maintenance Technician (Riyadh)

Super Micro Computer, Inc.

<div><div><p>Manager, Global Service</p><p></p><div><br>
</div></div><p><b>Date: </b>Sep 2, 2025
</p><p><b>Location:</b> Saudi Arabia - Riyadh
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27383</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.</div></div></div><div><div><div><b>
Job Summary:</b></div>
</div><div><div>
We are seeking an experienced, hands-on leader to manage a high-performing team of Field Engineers, Technical Account Managers, Service Desk professionals, and Logistics staff, supporting data center infrastructure across Saudi Arabia and the Gulf region, with potential expansion into EMEA.</div>
<div>
This role requires a strong technical foundation in system engineering combined with deep expertise in Logistics &amp; Importer/Exporter of Record (IOR/EOR) operations for high-value server hardware. You will oversee regional hardware depot locations, manage end-to-end shipping and handling, ensure compliance with local import/export laws, and secure the necessary certifications for transporting IT infrastructure into regulated markets&mdash;with a primary focus on Saudi Arabia and Dubai.</div>
<div>
The ideal candidate will have leadership experience, technical expertise in server hardware (Supermicro, GPU-optimized rack-scale systems), and in-depth logistics compliance knowledge to drive operational excellence, meet service-level commitments, and deliver exceptional customer experiences.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities:</b></div>
</div><div><ul><li>Lead and manage a cross-functional technical team providing on-site, remote, and customer-facing support across Saudi Arabia and the Gulf, with plans to expand into EMEA.</li><li>Act as a technical authority for server hardware issues, with emphasis on Supermicro systems and GPU-based rack-scale deployments.</li><li>Drive root cause analysis and continuous service improvements to enhance operational efficiency.</li><li>Manage SLAs, KPIs, and field service performance; optimize processes for service desk and on-site support.</li><li>Recruit, train, and mentor technical and logistics staff to build a high-performance, accountable team.</li><li>Oversee special handling requirements and hardware depot operations, including inventory, distribution, and receipt management.</li><li>Handle customs documentation and ensure compliance with UAE import/export trade laws and licensing requirements.</li><li>Coordinate international shipments and work with logistics partners to meet timelines while optimize cost, routes and delivery timelines.</li><li>Obtain and maintain permits, licenses, and special certifications for importing/exporting server hardware.</li><li>Act as the regional point of contact for all logistics, import/export, compliance challenges and regulatory bodies to ensure smooth operations.</li><li>Proactively address shipment delays, customs hold, and compliance challenges and create contingency plans to avoid disruptions.</li><li>Support pre-sales and post-sales technical discussions, including customer onboarding and project planning.</li></ul></div></div><div><div><div><b>
Qualifications:</b></div>
</div><div><div>
<div><div><div><div><div>Required Qualifications:</div>
<div>
<div><div><div><div><ul><li>Bachelor&rsquo;s degree in Computer Engineering, Information Technology, or related field (Master&rsquo;s preferred).</li>
<li>8+ years in data center operations, server/system engineering, or IT infrastructure, with 3+ years in a technical leadership role.</li>
<li>Strong system engineering background with enterprise server troubleshooting experience.</li>
<li>Expertise in Supermicro servers, rack-scale architecture, and GPU-accelerated systems.</li>
<li>Familiarity with x86 server components (BIOS, BMC, CPUs, memory, storage interfaces).</li>
<li>Proven team leadership in mission-critical environments.</li>
<li>Excellent customer-facing communication skills.</li>
<li>5+ years in logistics/import/export management, preferably in IT hardware.</li>
<li>Demonstrated IOR/EOR experience in the Middle East, with deep knowledge of Saudi Arabia and UAE import/export laws.</li>
<li>Hands-on experience in depot operations and inventory management.</li>
<li>Skilled in freight forwarding, customs brokerage, and shipment documentation.</li>
<li>Proven track record in obtaining special licenses and certifications for restricted/high-tech equipment.</li>
<li>Fluency in English required; Arabic strongly preferred.</li></ul></div></div></div></div><br>
<div></div>
</div>
<div></div><br>
<br>
<div><div><div><div><div><div>Preferred Certifications (Not Required):</div>
<div>
<div><div><div><div><ul><li>Supermicro Certified Professional (SCP)</li>
<li>CompTIA Server+, DCCA, or equivalent</li>
<li>ITIL Foundation or similar ITSM certifications</li>
<li>Knowledge of Saudi ZATCA customs and Dubai Trade/DP World systems</li></ul></div><br>
</div><br>
</div></div></div></div></div><br>
</div></div></div></div></div><br>
</div></div></div></div></div><div></div><div><div><div><b>EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

Manager, Global Service

Sihamco

<div><h3 class="jobSectionHeader"><b>Job Summary</b></h3><p>
We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be the first point of contact for customers, handling inbound calls, addressing inquiries, resolving concerns, and providing accurate information about The Groves&rsquo; services and offerings.</p><p></p><p>
The Groves is a premier destination in Riyadh, specializing in food &amp;amp; beverage, hospitality, and entertainment. We take pride in providing unforgettable experiences to our guests through exceptional service and a welcoming atmosphere.</p><p></p><ul>
<li>Answer incoming calls promptly and professionally.</li>
<li>Address customer inquiries, concerns, and complaints with patience and efficiency.</li>
<li>Provide accurate information regarding The Groves&rsquo; services, events, reservations, and promotions.</li>
<li>Record and update customer information in the system.</li>
<li>Escalate unresolved issues to the appropriate department or supervisor.</li>
<li>Ensure a high level of customer satisfaction and maintain company standards in all interactions.</li>
</ul><p><b>Requirements</b></p><p></p><ul>
<li>Saudi National &ndash; preference will be given to Saudi applicants.</li>
<li>Proficiency in both Arabic and English (spoken and written).</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to remain calm and professional under pressure.</li>
<li>Prior experience in a call center, hospitality, or customer service role is preferred.</li>
<li>Familiarity with F&amp;B, hospitality, or entertainment industries is an advantage.</li>
</ul><p></p><p><b>About The Group:</b></p><p>
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p><p>
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p><p><b>
Crafting a Homegrown Legacy</b></p><p>
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p><p><b>
Our Signature Brands</b></p><p>
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.</p><p>
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.</p><p><b>
We Are Only Getting Started!</b></p><p>
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p><p><b>
People First</b></p><p>
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p><p></p><p><b>
Benefits</b></p><p>
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p><ul>
<li>Competitive salary packages &ndash; aligned with market standards and experience</li>
<li>Visa (1 year temp) &amp; Flights into the country for non-citizens</li>
<li>Accommodation</li>
<li>Transportation Allowance</li>
<li>Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li>
<li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li>
<li>Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li>
<li>Experience working on premium events within The Groves, Riyadh Season</li>
<li>Cultural diversity &ndash; join a team of passionate professionals from around the world</li>
</ul><p></p><p>Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</p></div>

Call Centre Representative

SIHAMCO

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be the first point of contact for customers, handling inbound calls, addressing inquiries, resolving concerns, and providing accurate information about The Groves' services and offerings.
 <br/>
 <br/>
 The Groves is a premier destination in Riyadh, specializing in food &amp; beverage, hospitality, and entertainment. We take pride in providing unforgettable experiences to our guests through exceptional service and a welcoming atmosphere.
 <br/>
 <br/>
 <ul>
  <li>
   Answer incoming calls promptly and professionally
  </li>
  <li>
   Address customer inquiries, concerns, and complaints with patience and efficiency
  </li>
  <li>
   Provide accurate information regarding The Groves' services, events, reservations, and promotions
  </li>
  <li>
   Record and update customer information in the system
  </li>
  <li>
   Escalate unresolved issues to the appropriate department or supervisor
  </li>
  <li>
   Ensure a high level of customer satisfaction and maintain company standards in all interactions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Saudi National - preference will be given to Saudi applicants
  </li>
  <li>
   Proficiency in both Arabic and English (spoken and written)
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Ability to remain calm and professional under pressure
  </li>
  <li>
   Prior experience in a call center, hospitality, or customer service role is preferred
  </li>
  <li>
   Familiarity with F&amp;B, hospitality, or entertainment industries is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Group:
  <br/>
  <br/>
 </strong>
 SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
 <br/>
 <br/>
 At SIHAMCO, we don't just lead Saudi Arabia's hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we've been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
 <br/>
 <br/>
 <strong>
  Crafting a Homegrown Legacy
  <br/>
  <br/>
 </strong>
 All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don't import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
 <br/>
 <br/>
 <strong>
  Our Signature Brands
  <br/>
  <br/>
 </strong>
 Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
 <br/>
 <br/>
 Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
 <br/>
 <br/>
 <strong>
  We Are Only Getting Started!
  <br/>
  <br/>
 </strong>
 Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
 <br/>
 <br/>
 <strong>
  People First
  <br/>
  <br/>
 </strong>
 Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:
 <br/>
 <br/>
 <ul>
  <li>
   Competitive salary packages - aligned with market standards and experience
  </li>
  <li>
   Visa (1 year temp) &amp; Flights into the country for non-citizens
  </li>
  <li>
   Accommodation
  </li>
  <li>
   Transportation Allowance
  </li>
  <li>
   Career development &amp; Internal promotions - grow with us across departments and seasons
  </li>
  <li>
   Creative &amp; collaborative work culture - built on passion, innovation, and attention to detail
  </li>
  <li>
   Exposure to high-end hospitality &amp; entertainment concepts - gain experience in premium F&amp;B and entertainment
  </li>
  <li>
   Experience working on premium events within The Groves, Riyadh Season
  </li>
  <li>
   Cultural diversity - join a team of passionate professionals from around the world
   <br/>
   <br/>
  </li>
 </ul>
 Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.
</div>


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