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dealer management system (dms) manager

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operations manager

dealer management system dms manager

HRInvest

<div>
 
 
 About the Client
 
 
 
 The client is a rapidly growing automotive dealership in Kuwait, known for its remarkable triple-digit year-on-year growth. With multiple sales points and after-sales centers across the country, it is recognized for its strong customer service and reputation in the automotive market. The company is the exclusive distributor of a leading passenger car brand with a strategic partnership that has solidified its position as a key player in Kuwait's automotive industry.
 
 
 
 
 
 
 About The Role
 
 
 
 This role oversees the strategy, performance, and optimization of the Dealer Management System (DMS), with a focus on Autoline (Keyloop) and Oracle solutions. You will manage system enhancements, integrations, and upgrades while ensuring the DMS fully supports dealership operations across sales, service, parts, and finance. The role works closely with business teams, IT, and vendors to improve system efficiency, standardize processes, and ensure high-quality user support and training. You will also drive data accuracy, reporting improvements, and continuous system development to support organizational goals.
 
 
 
 
 
 
 About You
 
 
 
 An ideal candidate would have the following:
 
 <ul>
 <li>
 Bachelors degree in Information Technology, Business Administration, Computer Science, or a related field.
 </li>
 <li>
 5-8 years of hands-on experience in DMS operations within an automotive dealership environment.
 </li>
 <li>
 Proven expertise in
 
 Autoline (Keyloop)
 
 and
 
 Oracle systems
 
 is essential.
 </li>
 <li>
 Strong background in leading system enhancements, migrations, integrations, and end-to-end technical projects.
 </li>
 <li>
 Ability to deliver operational support and consultancy with advanced analytical skills to drive data-based decision-making.
 </li>
 <li>
 Solid understanding of dealership processes across sales, service, parts, inventory, and accounting.
 </li>
 <li>
 Innovative mindset with the ability to design and implement pragmatic digital solutions.
 </li>
 <li>
 Strong vendor management and negotiation skills to achieve optimal outcomes.
 </li>
 <li>
 Effective communication and stakeholder engagement abilities.
 </li>
 <li>
 Certifications in Keyloop Autoline, Oracle (OCP), ITIL, or PMP are an advantage.
 </li>
 </ul>
 
 
</div>

Dealer Management System (DMS) Manager

Alghanim Industries

<div>
 Job description:
 
 
 Job Summary
 
 The role will significantly support timely vehicle ordering, accurate sales data submission, and streamlined reporting for management decision-making.
 
 Job Responsibilities
 <ul>
 <li>
 Collaborate with internal teams to consolidate monthly and quarterly vehicle forecasts.
 </li>
 <li>
 Prepare and submit detailed vehicle specification files to internal teams.
 </li>
 <li>
 Track and monitor vehicle orders from placement to arrival.
 </li>
 <li>
 Coordinate with logistics and clearance teams for timely delivery and registration.
 </li>
 <li>
 Ensure that all ordered vehicles comply with the agreed-upon specifications.
 </li>
 <li>
 Maintain and update daily sales records of new vehicles.
 </li>
 <li>
 Submit sold units to the dealership management system accurately and promptly.
 </li>
 <li>
 Prepare and distribute daily stock reports to management.
 </li>
 <li>
 Reconcile sales reports with physical stock and dealer inventory systems.
 </li>
 <li>
 Follow up with suppliers and clearance agents for pending documentation or shipment issues.
 </li>
 <li>
 Maintain records of all vehicle orders, invoices, and related documentation.
 </li>
 <li>
 Coordinate with the marketing and finance teams for promotional stock and pricing details.
 </li>
 <li>
 Ensure adherence to internal controls and audit requirements.
 </li>
 <li>
 Participate in regular inventory checks and assist during audits.
 </li>
 <li>
 Suggest improvements to streamline ordering and reporting workflows.
 </li>
 <li>
 Support the implementation of new systems or tools for better efficiency.
 </li>
 </ul>
 Candidate Requirements
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain, or related field.
 </li>
 <li>
 2+ years&rsquo; experience in automotive ordering, logistics, or sales operations preferred.
 </li>
 <li>
 Proficient in MS Excel, ERP/Dealer Management Systems.
 </li>
 <li>
 Strong organizational and communication skills.
 </li>
 <li>
 Ability to work independently and under pressure.
 </li>
 </ul>
</div>

Ordering Officer

Kuwait Automotive Imports

<div>Job role: 
Handling Fleet / Dealer (B2B) sales channels. 
Prepare a Visit Plan as per Budget &amp; Channel Wise wise Sales for Territory assigned. 
Reporting the daily / weekly / monthly sales &amp; marketing activities to the Division Manager.

Requirements: 
Minimum 3-5 years&rsquo; related local market experience 
Excellent selling techniques; good negotiation skills 
Fluent in English &amp; Arabic (spoken &amp; written) 
Age group: Below 35 years 
University Graduate (preferably Mechanical / Chemical Engineer) 
Transferable visa #18 
Must have valid Kuwait driver&rsquo;s license

ONLY KUWAIT BASED CANDIDATES WILL BE CONSIDERED.</div>

SALES EXECUTIVES (TYRES & LUBRICANTS)

Audi Kuwait by Fouad Alghanim & Sons Automative

<div>
 
 
 Company Description
 
 
 
 Audi Kuwait by Fouad Alghanim &amp; Sons Automotive is a leading destination for luxury vehicles, offering a diverse range of 44 new Audi models and 15 certified pre-owned vehicles through its Audi Approved: Plus program. Boasting 113 service bays, the dealership provides comprehensive maintenance and repair services to ensure exceptional vehicle performance. Recognized with multiple Middle East Dealer of the Year awards, Audi Kuwait prides itself on delivering unparalleled customer service. Located in Sharq, the dealership strives to offer a premium experience to all clients.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site position for a Sales Executive, based in Shuwaikh. The Sales Executive will be responsible for engaging with potential customers to understand their needs, presenting vehicle options, and providing detailed vehicle information. They will manage the sales process from initial inquiry to final delivery, ensuring a seamless and satisfying customer experience. Additional responsibilities include handling customer follow-ups, achieving sales targets, and staying informed about Audi's newest models and features to provide expert guidance to clients.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proven skills in sales, customer relationship management, and effective communication
 </li>
 <li>
 Knowledge of the automotive industry, including vehicle specifications and features
 </li>
 <li>
 Ability to build rapport with customers and deliver an exceptional customer experience
 </li>
 <li>
 Strong problem-solving and negotiation skills
 </li>
 <li>
 Proficiency in both written and spoken English; Arabic language skills are an advantage
 </li>
 <li>
 Experience in using CRM platforms and other sales-related systems is beneficial
 </li>
 <li>
 Motivated, goal-oriented, and capable of meeting and exceeding sales targets
 </li>
 </ul>
 
 
 
</div>

Sales Executive

Wara Group

Wara Group General Trading &amp; Contracting Company is seeking a Warehouse &amp; Inventory Supervisor to oversee the daily operations of the warehouse, manage inventory of trading goods and project materials, and ensure efficient logistics support for both trading and contracting divisions. This role is responsible for maintaining accurate stock records, coordinating dispatches, and leading the warehouse team. The position reports to the Trading &amp; Commercial Manager or Operations Manager.Key Responsibilities:<ul><li>Supervise daily warehouse activities, including receiving, storing, picking, packing, and dispatching of materials and equipment.</li><li>Maintain accurate and up-to-date inventory records using the company's inventory management system.</li><li>Conduct regular cycle counts and full physical inventory audits to reconcile system data with physical stock.</li><li>Implement and enforce warehouse safety policies, security protocols, and housekeeping standards.</li><li>Manage the warehouse team, including scheduling, training, and performance monitoring.</li><li>Coordinate with the procurement and project teams to ensure timely receipt and issuance of materials as per project requirements and sales orders.</li><li>Prepare and process shipping and receiving documents, including GRNs (Goods Received Notes) and delivery notes.</li><li>Optimize warehouse layout and storage systems for maximum space utilization and operational efficiency.</li><li>Inspect incoming shipments for damage or discrepancies and report issues to the procurement department.</li><li>Manage the maintenance and safe operation of warehouse equipment, such as forklifts and pallet jacks.</li></ul>Requirements:<ul><li>High school diploma or equivalent; a diploma in Logistics, Supply Chain, or a related field is preferred.</li><li>Minimum of 5 years of experience in warehouse operations, with at least 2 years in a supervisory role, preferably within the trading, construction, or industrial supplies sector.</li><li>Proficiency in inventory management software and MS Office (especially Excel).</li><li>Strong knowledge of warehouse procedures, inventory control practices, and health &amp; safety regulations.</li><li>Experience operating material handling equipment; a valid forklift operator license is required.</li><li>Excellent organizational, leadership, and problem-solving skills.</li><li>Ability to lift heavy objects and work in a warehouse environment.</li><li>Fluency in Arabic and English.</li><li>Valid Kuwaiti driving license.</li></ul>Job Type: Full-time

Warehouse & Inventory Supervisor

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Store Manager | MAF Retail | Hypermarket Kuwait
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Store Manager is responsible for ensuring flawless execution of the assigned tasks within the store, as well as driving the retail operations to maximize sales, profitability, stock management. Responsible for delivering best in class customer experience (NPS) and business growth. Store Manager also drives people development by securing second line leaders to manage the retail operations, engage (OHI) and retain the workforce within the store.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Resource availability to serve the customers and to match the customer flow in the store
 </li>
 <li>
 Train, develop teams to meet the customer requirements
 </li>
 <li>
 Meet, interact with customer to know their preferences to enhance their experience (NPS).
 </li>
 <li>
 Focus groups to enhance customer experience.
 </li>
 <li>
 Flawless execution of services (Marketing, Human capital, Digital etc.,) needs in the store.
 </li>
 <li>
 Stock, Shrinkage and Waste management (Business cycle).
 </li>
 <li>
 Implement promotion on DAY ONE &ndash; no out of stock during promotion.
 </li>
 <li>
 Overall store maintenance (progressive maintenance and proper asset management).
 </li>
 <li>
 Order fulfillment and management - parameters on orders should be done correctly in the system, check in-complete orders online, on-time delivery.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration.
 </li>
 <li>
 Master&rsquo;s Degree in in Business Administration is preferred.
 </li>
 <li>
 3+ years in hypermarket experience.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Store Manager - Kuwait

Julphar

<div>The Sr. Line manager will lead, influence, and encourage sales team to achieve agreed sales goal and market share through attracting, developing, motivating, and retaining a workforce, while maintaining the company&rsquo;s image according to the company policies and professional ethics. 


Main Responsibilities:
<ul>
<li>Develops productive workplace environment.</li>
<li>Shapes team vision aligns with company vision and influence team mobilization toward setting gaols.</li>
<li>Meets or exceeds sales targets within agreed budgets, timescales and resource. (Sales volume, Market share, Sales Growth, Market expenses, Free medical sample and Human capital investment)</li>
<li>Responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets.</li>
<li>Attracts, develops and retains talented MIOs.</li>
<li>Coaches and develops team member&rsquo;s skills and performance.</li>
<li>Responsible for supervising, motivating and monitoring team performance.</li>
<li>Conducts quarterly performance review for direct report MIOs including with performance development plan.</li>
<li>Conducts annual performance appraisal report for direct report MIOs.</li>
<li>Works closely with KOL&rsquo;s customers building strategic partnership for mutual benefit.</li>
<li>Prepares monthly cycle plan; team visit plan, promotional message, promotional tools, customer &ndash; centric activities.</li>
<li>Ensures sales team executes well-planned sales calls and achieved agreed daily sales call plans covering assigned territory (No. of sales call, converge and frequency)</li>
<li>Works closely with marketing and supportive team to develop and execute sales tactics, tools and promotional materials.</li>
<li>Ensures country sales tactics are aligned with the core brand strategy provided by marketing department.</li>
<li>Manages records system; daily reports, customer profile &amp; marketing feedback reports.</li>
<li>Stays abreast of market and competitor dynamics, providing regular feedback reports to management.</li>
<li>Responsible for staying informed about the activities of health services in a particular area.</li>
<li>Attends regularly company meetings as per direct manager instruction.</li>
<li>Submits weekly &amp; monthly reports to direct manager as per country reporting system.</li>
<li>Responsible for ongoing prospecting for new business opportunities.</li>
<li>Responsible for effective communication with colleagues and relevant members of other teams, in order to understand, maximize and drive line achievement.</li>
<li>Builds desired skills, knowledge and attitude in coordination with direct coach.</li></ul> 


Requirements (Knowledge, Skills &amp; Attributes) 

<ul>
<li>Bachelor's degree in pharmacy or related science.</li>
<li>A minimum of 5 years&rsquo; experience in Pharmaceutical Field in Kuwait</li>
<li>English and Arabic Language is a must</li>
<li>High business and commercial acumen</li>
<li>High strategic and analytical skills</li>
<li>Excellent understanding to Customers and Market Insights</li>
<li>Driving Results and result orientation mind-set.</li>
<li>Excellent self-learning and development capabilities</li>
<li>Demonstrating corporate values and high ethical behaviours and Integrity in his day to day operation</li>
<li>Excellent coaching, training and monitoring skills</li>
<li>High emotional intelligence and understanding of performance drivers and motivational curve</li>
<li>Demonstrated collaborative skills and ability to work across boundaries</li>
<li>Leadership Capabilities</li>
<li>Account Management</li>
<li>Customer Relation Management</li>
<li>Excellent organizational and strategic planning skills</li>
<li>Excellent communication and listening skills</li></ul></div>

Sr. Line Manager

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