delivery partner

ZORRRO DELIVERY

We are looking for energetic, confident, and field-oriented professionals to support Delivery Associate hiring and hub operations in Kolkata.This role combines on-ground recruitment, delivery partner management, and daily hub operations. You will be responsible for building a steady pipeline of Delivery Associates, ensuring smooth onboarding, managing day-to-day delivery operations, and supporting customer and local business requirements.This role is ideal for candidates who want to grow in the logistics and last-mile delivery industry and are comfortable working extensively in the field.Salary: 15,000- 18,000 (based on interview and experience)Key Responsibilities1. Delivery Associate Hiring &amp; Field Sourcing<ul><li>Approach potential candidates and explain job roles, shifts, and earning opportunities.</li><li>Collect candidate details and maintain an updated lead database.</li><li>Meet weekly and monthly lead generation and hiring targets.z</li></ul>2. Calling, Follow-Up &amp; Onboarding<ul><li>Call interested candidates to explain job responsibilities and onboarding steps.</li><li>Inform candidates about documentation requirements and onboarding schedules.</li><li>Coordinate weekly onboarding sessions and ensure timely joining.</li><li>Work with the internal team for ID creation, app setup, and deployment.</li></ul>3. Delivery Partner Management<ul><li>Hire, train, and guide Delivery Associates on app usage and operational processes.</li><li>Resolve delivery partner issues and keep them motivated and active.</li><li>Ensure sufficient rider availability based on daily and monthly demand.</li></ul>4. Hub &amp; Delivery Operations<ul><li>Manage daily hub activities such as rider attendance, shift planning, and delivery allocation.</li><li>Ensure orders are picked up and delivered on time.</li><li>Monitor performance using dashboards and suggest operational improvements.</li><li>Maintain accuracy in delivery data and reports.</li></ul>5. Customer &amp; Stakeholder Support<ul><li>Handle customer calls and complaints related to deliveries.</li><li>Coordinate with internal teams to resolve escalations.</li><li>Build and maintain good relationships with local shops and small businesses.</li><li>Support local sales and promotional activities when required.</li></ul>6. Reporting &amp; Targets<ul><li>Submit daily reports covering:</li><li>Candidates approached</li><li>Leads generated</li><li>Calls made</li><li>Delivery Associates onboarded</li><li>Support the team in achieving monthly hiring and operational targets.</li></ul>Required Skills &amp; QualificationsEducation<ul><li>Minimum Class 10 / Class 12</li><li>Graduation preferred but not mandatory</li></ul>Language Skills<ul><li>Must speak Bengali and Hindi</li><li>Basic English preferred</li></ul>Skills<ul><li>Strong communication and follow-up discipline</li><li>Comfortable with extensive field work across Kolkata</li><li>Basic knowledge of smartphones and apps</li><li>Basic understanding of Google Sheets or MS Excel</li><li>Ability to manage people and handle multiple tasks</li><li>Target-driven and result-oriented mindset</li></ul>Experience (Preferred, Not Mandatory)<ul><li>2&ndash;3 years in logistics, delivery platforms, customer service, or field sales</li><li>Prior experience hiring or managing delivery partners is a plus</li></ul>Personality Traits<ul><li>Energetic, confident, and responsible</li><li>Willing to take ownership and work independently on the ground</li><li>Professional, reliable, and a team player</li></ul>What You&rsquo;ll Get<ul><li>Fast career growth opportunities within hiring and operations teams</li><li>Hands-on experience in a growing logistics company</li></ul>Join Zorrro Deliveries and help build a strong delivery network while shaping the future of last-mile logistics in Kolkata.Job Type: Full-timePay: ₹15,000.00 - ₹18,000.00 per monthWork Location: In person

Field Executive (Delivery Associate Hiring and Operations)

Cromex Group

About the CompanyWe are a new technology driven delivery platform operating in the UAE, working with third party delivery companies to support fashion and lifestyle brands. Our focus is on building a strong delivery partner network, efficient zone management, and scalable last mile operations across all emirates.Role OverviewWe are looking for an experienced Operations and Logistics Manager to manage and optimize our delivery partner network across the UAE. This role is responsible for sourcing, coordinating, and maintaining relationships with delivery companies, ensuring service reliability, competitive pricing, and operational readiness at all times.The ideal candidate has a strong logistics background, excellent communication skills, and the ability to manage multiple delivery partners while keeping operations running smoothly.Key ResponsibilitiesDelivery Partner Management<ul><li>Identify, onboard, and manage delivery companies in each emirate</li><li>Maintain an up to date database of delivery partners, coverage areas, services, pricing, and SLAs</li><li>Ensure availability of standby delivery partners to support business growth and peak demand</li></ul>Negotiation and Commercials<ul><li>Negotiate pricing, service levels, and payment terms with delivery partners</li><li>Continuously evaluate partner performance and cost efficiency</li><li>Work to secure the best operational and commercial agreements</li></ul>Operations and Monitoring<ul><li>Monitor daily deliveries through the platform dashboard</li><li>Proactively handle delays, issues, and escalations with delivery partners</li><li>Ensure consistent service quality and on time delivery performance</li></ul>Zone and Coverage Management<ul><li>Create and manage delivery zones for each emirate</li><li>Coordinate with delivery partners to distribute zones based on capacity and performance</li><li>Optimize zones to improve delivery speed and cost efficiency</li></ul>Expansion and Readiness<ul><li>Ensure operational readiness for new emirates, new brands, and volume growth</li><li>Maintain flexibility in delivery capacity to support sudden increases in demand</li></ul>Required Experience and Skills<ul><li>Proven experience in logistics, courier operations, or last mile delivery within the UAE</li><li>Strong understanding of delivery pricing models, zone based operations, and partner management</li><li>Excellent communication, negotiation, and relationship management skills</li><li>Strong operational and analytical mindset</li><li>High level of organization and attention to detail</li><li>Ability to work independently and manage multiple partners simultaneously</li><li>Experience using operational dashboards or logistics systems is a plus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many delivery or courier companies have you directly worked with in your previous roles?</li><li>What were your key achievements in your logistics or delivery roles?</li><li>Describe a major operational or logistics challenge you faced in your previous role.</li></ul>What was the issue, how did you handle it, and what was the final outcome?

Logistics Manager

ZainTECH

<div>
 
 The Partner Programs &amp; Operations Director is responsible for ensuring that ZainTECH's strategic partner business plans are
 
 executed effectively and consistently across the organization
 
 .
 
 
 
 
 
 
 This is a senior role working
 
 closely with the leadership team to ensure partner commitments are translated into coordinated execution and measurable commercial outcomes.
 
 
 
 
 
 This role acts as the
 
 central execution and coordination point
 
 between the Alliances &amp; Partner Sales team and internal stakeholders across Sales, Product, Marketing, Engineering, Delivery, and Finance. This is a
 
 high-impact execution role
 
 focused on accountability, alignment, and delivery.
 
 
 
 
 
 Responsibilities:
 
 
 
 Partner Business Plan Execution &amp; Accountability
 
 
 <ul>
 <li>
 Serve as the central coordinator for all internal commitments arising from partner business plans (hyperscalers and strategic partners).
 </li>
 <li>
 Translate partner plans into clear internal actions with defined owners, milestones, and dependencies across Sales, Product, Marketing, Engineering, and Delivery.
 </li>
 <li>
 Track and actively follow up on commitments such as certifications, product development milestones, GTM activities, delivery readiness, and capacity planning.
 </li>
 <li>
 Identify execution risks, bottlenecks, or misalignment early and escalate with clear, data-backed recommendations to keep initiatives on track.
 </li>
 <li>
 Ensure partner commitments are treated as enterprise priorities, not side initiatives.
 </li>
 <li>
 Move Partner plans from strategy to execution with clarity, discipline, and predictability.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Alignment &amp; Orchestration
 
 
 <ul>
 <li>
 Act as the primary coordination interface between the Alliances team and internal execution teams.
 </li>
 <li>
 Facilitate structured execution cadences (monthly and quarterly checkpoints) to track progress against partner plans.
 </li>
 <li>
 Drive transparency and alignment on priorities, timelines, and ownership across functions.
 </li>
 <li>
 Reduce execution friction by clarifying responsibilities and resolving dependencies pragmatically.
 </li>
 <li>
 Execute fast (with few surprises), and strong alignment across the organization.
 </li>
 </ul>
 
 
 
 
 
 Reporting, Analytics &amp; Performance Management
 
 
 <ul>
 <li>
 Partner closely with Finance to ensure accurate tracking of:
 </li>
 <li>
 Partner-led revenue and pipeline contribution
 </li>
 <li>
 Partner incentives, investments, MDF, and ROI
 </li>
 <li>
 Develop and maintain executive-ready dashboards and reporting frameworks to monitor partner performance and execution status.
 </li>
 <li>
 Provide actionable insights to leadership on what is working, what is not, and where intervention is required.
 </li>
 <li>
 Provide clear visibility into partner performance and informed, timely decision-making.
 </li>
 </ul>
 
 
 
 
 
 Operating Rigor &amp; Execution Rhythm
 
 
 <ul>
 <li>
 Establish and maintain a consistent operating rhythm for partner execution (planning, reviews, checkpoints).
 </li>
 <li>
 Ensure partner commitments are embedded into internal operating processes and planning cycles.
 </li>
 <li>
 Support leadership with structured updates and escalation paths when execution deviates from plan.
 </li>
 <li>
 Ensure
 
 t
 
 he Alliances function operates with enterprise-grade execution rigor and credibility.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 8-12+ years in program management, operations, strategy execution, or business management roles.
 </li>
 <li>
 Proven experience operating in complex, matrixed organizations.
 </li>
 <li>
 Background in technology, consulting, alliances, enterprise programs, or sales operations preferred.
 </li>
 <li>
 Demonstrated ability to coordinate across Sales, Product, Engineering, Delivery, and Finance.
 </li>
 <li>
 Exceptional execution and follow-through skills.
 </li>
 <li>
 Strong stakeholder management and influence without formal authority.
 </li>
 <li>
 Analytical mindset with comfort working with financial and performance data.
 </li>
 <li>
 Ability to translate strategy into structured operational actions.
 </li>
 <li>
 Clear communicator able to operate at both executive and working levels.
 </li>
 </ul>
</div>

Partner Programs & Operations Director

S&C Store LLP

Key Responsibilities<ul><li>Partner Coordination: Serve as the main point of contact for all delivery partners (3PLs, local couriers, and freight forwarders).</li><li>Dispatch Management: Schedule and monitor daily outgoing shipments to ensure alignment with delivery SLAs.</li><li>Real-time Tracking: Monitor shipments in transit and proactively resolve delays, missed pickups, or &quot;last-mile&quot; delivery failures.</li><li>Performance Monitoring: Track delivery partner performance metrics (on-time delivery rates, RTO percentages, and damage reports).</li><li>Problem Solving: Handle escalated delivery queries from the Customer Support team and provide swift resolutions.</li><li>Documentation: Maintain accurate logs of manifests, proof of deliveries (PODs), and shipping invoices.</li><li>Cost Optimization: Assist in auditing freight bills and ensuring delivery partners are adhering to agreed-upon rate cards.</li></ul>Required Skills &amp; Qualifications<ul><li>Communication: Exceptional verbal and written communication skills are a must. You must be able to negotiate with drivers and vendors while remaining professional under pressure.</li><li>Experience: [1] year of experience in logistics, supply chain, or operations (e-commerce experience is a plus).</li><li>Technical Proficiency: Comfortable using Excel/Google Sheets and Logistics Management Systems (LMS) or ERPs.</li><li>Detail-Oriented: Ability to spot discrepancies in manifests or shipping data quickly.</li><li>Multitasking: Capable of managing multiple delivery windows and partner queries simultaneously.</li></ul>Job Types: Full-time, PermanentPay: ₹22,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Experience:<ul><li>Coordination: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Logistics Coordinator (Good English)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.
 
 
 
 Qualifications
 
 
 
 Partner Relationship Management:
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with existing restaurant and vendor partners.
 </li>
 <li>
 Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.
 </li>
 <li>
 Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.
 
 
 </li>
 </ul>
 
 Data-Driven Consulting
 
 
 
 <ul>
 <li>
 Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.
 </li>
 <li>
 Share actionable recommendations based on performance metrics to drive revenue and efficiency.
 </li>
 <li>
 Conduct regular business reviews to align on results, opportunities, and growth plans.
 
 
 </li>
 </ul>
 
 Account Growth &amp; Optimization
 
 
 
 <ul>
 <li>
 Identify growth opportunities within the portfolio &ndash; upsell services, suggest cross-promotions, and improve partner performance.
 </li>
 <li>
 Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.
 </li>
 <li>
 Recommend and coordinate marketing campaigns and promotional offers to drive order volume.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.
 </li>
 <li>
 Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.
 
 
 </li>
 </ul>
 
 Contract Management &amp; Compliance
 
 
 
 <ul>
 <li>
 Negotiate and renew commercial agreements to ensure a fair and strategic partnership.
 </li>
 <li>
 Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field.
 </li>
 <li>
 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).
 </li>
 <li>
 Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Customer-first mindset with a strong focus on delivering value to partners.
 </li>
 <li>
 Self-starter with the ability to work independently in a fast-paced environment
 </li>
 </ul>
</div>

Account Manager

Good Roots Kitchenware Private Limited

Job Title: Supply Account Assistant Manager ​Location: Chennai ​ Reports to: Head of NPD &amp; SourcingAbout The Indus Valley:​ The Indus Valley is one of India&rsquo;s fast-growing D2C kitchen &amp; cookware brands, focused on natural, toxin-free products for healthier home cooking. With a strong online presence and expanding offline footprint, we are building the infrastructure and team to scale operations seamlessly.Purpose of Role:​The Supply Account Manager will act as the key interface between the supply-chain/operations team and account stakeholders (internal and external partners).This person will manage supplier and logistics partner accounts, monitor performance, drive cost-efficiencies, and ensure service levels that align with our brand promise of timely delivery and product quality.Key Responsibilities: &bull;Manage supplier and logistics partner relationships (account onboarding, SLAs, performance reviews, issue escalation).&bull;Act as the accountable &ldquo;owner&rdquo; of supply-chain-partner accounts &mdash; ensuring compliance with contract terms, cost targets, quality standards, and delivery timelines.&bull;Track, analyse and report on key account metrics (e.g., fill-rate, defect rate, on-time dispatch/delivery, cost per shipment, inventory turnover).&bull;Collaborate cross-functionally with procurement, warehousing, fulfilment and sales/marketplace teams to ensure smooth flow of goods and information.&bull;Identify improvement opportunities in the supply-partner network (optimise partner mix, renegotiate terms, drive process improvements, adopt automation/tech).&bull;Develop and maintain escalation and risk-management protocols for supply accounts (e.g., supplier disruptions, logistics delays, product quality issues).&bull;Support forecasting and inventory-planning teams with inputs from partner accounts (capacity constraints, lead-times, cost behaviour).&bull;Prepare and present account-performance reviews and business cases for optimising partner architecture.&bull;Ensure that partner operations are aligned with company QCD (Quality, Cost, Delivery) goals and brand standards.Qualifications &amp; Skills: &bull;Bachelor&rsquo;s degree in Supply Chain / Logistics / Business / Engineering or related discipline. MBA preferred.&bull;5-8 years (or your target range) of experience in supplier/partner account management within a fast-moving consumer goods (FMCG), e-commerce or D2C environment.&bull;Strong analytical skills with ability to interpret data and drive decisions.&bull;Excellent stakeholder management skills &mdash; ability to work with internal teams and external vendors/partners, negotiate, influence and build long-term relationships.&bull;Experience with logistics/warehousing operations, inventory planning, partner contracts and performance management. &bull;Comfortable working in a dynamic, high-growth environment; ability to drive process improvements and operational excellence.&bull;Proficiency in MS Excel / Google Sheets; familiarity with ERP, TMS (Transportation Management System) or WMS (Warehouse Management System) is a plus.&bull;Strong communication skills, both written and verbal. &bull;Detail-oriented, proactive, resilient and able to manage multiple concurrent accounts and priorities.What We Offer: &bull;A key role in building the supply infrastructure of a brand with high growth trajectory.&bull;Opportunity to bring ideas, make impact, drive change in a startup-style environment.&bull;Collaborative, values-driven culture oriented toward quality &amp; healthy living.&bull;Competitive compensation and benefits (to be defined by you).Next Steps:​If you are excited to join The Indus Valley and play a pivotal role in our supply-chain expansion, please send your CV and a short cover note summarising your relevant experience managing supply/partner accounts and driving operational improvements to hr@theindusvalley.inJob Types: Full-time, PermanentPay: Up to ₹700,000.00 per yearBenefits:<ul><li>Internet reimbursement</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Location:<ul><li>Perungudi, Chennai, Tamil Nadu (Preferred)</li></ul>Work Location: In person

Supply Account - Assistant Manager

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales
 
 
 
 Position:
 
 Director DICT Center
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Executive Director Govt. and Corporate Sales &amp; Services
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 Job Purpose:
 
 <ul>
 <li>
 Director DICT Center owns DICT revenue and builds a repeatable solutions engine for the enterprise and government businesses. The role is responsible to design and govern large, complex, or innovative DICT and Other solutions; standardize how we design and deliver; develop the in-house apps/integrations required by projects; manages key solution partners; and ensures projects are completed on time.
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 Solutions Design, Innovation, and Standards:
 
 
 <ul>
 <li>
 Lead the design of complex/strategic solutions that require advanced technical and business integration (products, network, partners, applications, data, and operations)
 </li>
 <li>
 Maintain a central library of reusable, tested solution patterns (reference architectures, sizing rules, configuration guides) to speed proposals and ensure consistent quality
 </li>
 </ul>
 
 
 Technical Validation and Feasibility:
 
 
 <ul>
 <li>
 Run early feasibility reviews before any commercial offer is issued&mdash;capacity, integrations, security, serviceability, and delivery timelines
 </li>
 <li>
 Coordinate with Products, Network Planning, IT/NOMC, Cloud to confirm architecture, tools, and partners can meet the promised scope and SLAs
 </li>
 </ul>
 
 
 Pre-Sales and Bid Management:
 
 
 <ul>
 <li>
 Own the pre-sales process for major/complex projects with regions: discovery, solution outline, value case/ROI, and compliance matrix.
 </li>
 <li>
 Lead the end-to-end RFI/RFP/tender responses, consolidating inputs from product, industry, finance, legal, credit/contracts, and partners; ensure proposals are on time, compliant, and margin-safe.
 </li>
 <li>
 Maintain common BoQ/BoM/SoW templates, pricing/assumption checklists, and partner checklists; enforce use in the regions.
 </li>
 </ul>
 
 
 Project Management and Delivery Readiness:
 
 
 <ul>
 <li>
 After contract, lead project kick-off and run PMO governance (plan, milestones, risks, changes) through to customer acceptance.
 </li>
 <li>
 Oversee readiness and handover to NOMC/Engineering/IT with complete design packs, acceptance plans, and operability criteria; drive issue resolution and change control.
 </li>
 </ul>
 
 
 Application Development &amp; Integration (In-house):
 
 
 <ul>
 <li>
 Build and maintain project-specific applications/portals promised in solutions and support them per scope
 </li>
 </ul>
 
 
 Solution Partner Management:
 
 
 <ul>
 <li>
 Identify, onboard, and tier SIs/ISVs/OEMs; certify against our standards; agree joint delivery models and commercial terms
 </li>
 <li>
 Monitor partner quality, security, and compliance for every project; maintain a preferred-partner roster by technology and industry
 </li>
 </ul>
 
 
 Collaboration with Regions and Capability Building:
 
 
 <ul>
 <li>
 Enable regional pre-sales teams with templates, training, and design reviews
 </li>
 </ul>
 
 
 
 
 
 Education :
 
 
 <ul>
 <li>
 Minimum of Bachelors degree in CS, IT, Engineering or related fields with experience related to DICT &amp; Solutions
 </li>
 </ul>
 
 
 Job Specific Skills:
 
 
 <ul>
 <li>
 Transmission Solutions
 </li>
 <li>
 Solution Design &amp; Delivery
 </li>
 <li>
 Pre Sales
 </li>
 </ul>
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Minimum Experience: 8 yrs. or Above. Experience of Solutions Design and delivery shall be preferred
 </li>
 </ul>
</div>

Director Enterprise Solutions /DICT

Search 10000+ Delivery partner jobs near you this January. New roles added regularly across leading industries. Apply today.