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customer service officer

dental claim officer

Smart Research System

JOB RESPONSIBILITY:<ul><li>The role operates within the Medical Operations Division and Authorisation Department, ensuring accurate, timely, and compliant processing of dental prior-authorisation requests.</li><li>The role supports claims adjudication, patient care navigation, and medical case management while contributing to objective of balancing high-quality member care with cost efficiency and profitability.</li><li>Key responsibilities include evaluating and processing dental prior-authorisation requests in line with defined daily targets, quality standards, and KPIs, while ensuring strict compliance with contractual prices, discounts, Schedule of Benefits, policy limits, and prior submission protocols.</li><li>To utilises core systems such as Documentum and contributes to the development and implementation of dental authorisation guidelines.</li><li>The role supports training initiatives for team members, escalates complex cases, provider trends, and operational issues to the supervisor, and reports suspected fraud or abuse.</li><li>A strong focus on customer service, medical ethics, documentation quality, and continuous improvement is essential to safeguard organisational integrity and service excellence.</li><li>Qualifications</li></ul>Bachelor&rsquo;s degree in Dental Surgery or Doctor of Dental Surgery.<ul><li>Experience in dental prior-authorisation or claims processing is preferred.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthWork Location: In person

Dental Claim Officer

Emirates Royal Orthodontic and Cosmetic Dentistry Center

Are you a skilled Dental Assistant looking to join a supportive, professional, and patient-focused dental team? We&rsquo;re searching for a reliable, detail-oriented individual with hands-on clinical experience and strong knowledge of dental insurance claims.What We&rsquo;re Looking For:<ul><li>Experience as a Dental Assistant</li><li>Solid understanding of dental insurance claims, coding, and verification</li><li>Ability to communicate clearly with patients and insurance providers</li><li>Strong organizational skills and attention to detail</li><li>A positive attitude and commitment to excellent patient care</li></ul>Responsibilities Include:<ul><li>Assisting the dentist during procedures</li><li>Taking X-rays and maintaining sterilization protocols</li><li>Handling insurance verifications, claim submissions, and follow-ups</li><li>Educating patients about treatment plans and financial options</li><li>Ensuring smooth daily workflow in the office</li></ul>Job Type: Full-timePay: From AED6,000.00 per month

DOH Licensed Dental Assistant with Insurance Claims Knowledge

Aldar Education

<div>
 
 Job Description
 
 
 
 Aldar Academies are seeking an Examination Officer for Al Ain British Academy with an immediate start date.
 
 
 As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi.
 
 
 Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 38,000 students in 31 schools and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy.
 
 
 The successful candidates will be aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.
 
 
 
 Responsibilities
 
 
 
 Main Duties
 
 
 <ul>
 <li>
 Managing the daily operation of external/internal examinations. This will include ensuring that all required materials are in the examination rooms for the start of the examinations and arrangements for candidates with special educational needs are in place.
 </li>
 <li>
 Organising exam materials, providing safe custody of and organising examination stationery and materials, including question papers, in accordance with regulations.
 </li>
 <li>
 Organising the examination rooms, in accordance with JCQ and IB regulations in liaison with the Facilities Manager.
 </li>
 <li>
 Produce a centre timetable to include dates, times, venues, and number of candidates for internal and external exams, based on relevant exam numbers and duration. This includes resolving examination clashes in accordance with regulations.
 </li>
 <li>
 Liaise with examination boards and school staff regarding examination entries and arrangements.
 </li>
 <li>
 Liaise with Head of Inclusion in providing SEN/POD provision with regard to entries and access arrangements for all internal/external examinations.
 </li>
 <li>
 Make all necessary access arrangements.
 </li>
 <li>
 Disseminating information, answering enquiries and dealing with issues regarding external examinations with staff, students and parents.
 </li>
 <li>
 Collect and dispatch coursework and exam scripts in accordance with exam regulation and centre procedures.
 </li>
 <li>
 Briefing candidates on examination regulations and producing written guidelines for staff and students; ensuring candidates are aware of their own examination timetables.
 </li>
 <li>
 Provide HOD with necessary access to exam portals (CIE, Results Plus, EOL)
 </li>
 <li>
 Provide HOD with moderation reports post examination.
 </li>
 <li>
 Provide HOD / Teachers with access to scripts post examination.
 </li>
 <li>
 Ensure all students have the required examination board student logon details set up and issued to students.
 </li>
 <li>
 Arranging invigilation and supporting the Assistant Principal with briefing and training all teachers on invigilation requirements and examination procedures.
 </li>
 <li>
 Processing enquiries about results and requests for return of scripts.
 </li>
 <li>
 Oversee the checking and distribution of certificates.
 </li>
 <li>
 Liaise with the Finance Office and Aldar Academies to ensure all fees for exams are collected including re-entries and appeals.
 </li>
 <li>
 Keep up to date with the requirements of the role including online reading, participation on examination officer training online and implement all new regulations (National Assessment Agency and Examinations Officers Association).
 </li>
 <li>
 Provide accurate analysis and records of school performance for IGCSE examinations.
 
 
 
 </li>
 </ul>
 Specific Duties
 
 
 <ul>
 <li>
 To be the Cover Supervisor &ndash; ensuring that all teacher absence is covered, in accordance with the Cover Policy, using school&rsquo;s management information system.
 </li>
 <li>
 To support the Assistant Principal in producing a working school curriculum timetable based on the curriculum model and planning.
 </li>
 <li>
 To organise CAT, GL and NGRT testing, and timetables, which involves liaising with Admissions staff, Library staff, and Heads of Department.
 </li>
 <li>
 To support the Assistant Principal in producing spreadsheets and statistical data based on results for GL Assessments, Cognitive Abilities Tests (CAT), NGRT, Student Progress Reports, Mock Examinations and External Examinations.
 </li>
 <li>
 To work with the Assistant Principal in ensuring the required number of CAT4 and GL assessments have been purchased by Aldar Academies for administering assessments.
 </li>
 <li>
 To undertake any relevant administrative work, and support with occasional Reception cover, as requested by the Principal.
 </li>
 <li>
 7:30 am to 3:30 pm; Sunday to Thursday; Term-Time only; Local Contract. The post holder is required to work some evenings and weekends (Friday external examinations only) during examination seasons.
 </li>
 <li>
 While the exams fall during the Ramadan period, the Examination Officer can claim back the hours worked after the agreed finish time. These hours must be clearly marked on the time off in lieu sheet and finger printing in and out must be done.
 </li>
 <li>
 The Examination Officer is NOT eligible to receive additional payments for invigilation. This is covered within the higher salary and an expectation of the agreed job description.
 </li>
 <li>
 If exams or exam results fall over an EID break, again the Examination Officer is expected to be present. Time in lieu can be claimed but must be logged on sheet.
 </li>
 <li>
 The Examination Officer is expected to be present prior to exam results and on results days (this is part of normal contract unless falling at EID), no additional time will be given.
 </li>
 <li>
 To work alongside the Assistant Principal to ensure all internal school data is uploaded on the ADEK ESIS portal on a termly basis
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Minimum Qualifications
 
 
 <ul>
 <li>
 Degree or relevant vocational qualification
 </li>
 <li>
 Successful high school completion certificate
 
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 Highly organised administrator
 </li>
 <li>
 Experience in leading projects
 </li>
 <li>
 Experience of managing people and working to operational deadlines and procedures.
 </li>
 <li>
 Examinations modules CPD: Pearson/Cambridge
 
 
 
 </li>
 </ul>
 Job Specific Knowledge &amp; Skills
 
 
 <ul>
 <li>
 Strong IT skills. Use of Microsoft Excel, Word, Data Base.
 </li>
 <li>
 Use of School/exams systems (MIS, Engage, Edexcel, CIE, Results Plus.
 </li>
 </ul>
</div>

Examinations Officer - Al Ain British Academy

Aldar Academies

<div>Aldar Academies are seeking an Examination Officer for Al Ain British Academy with an immediate start date.
As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi.
Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 38,000 students in 31 schools and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy.
The successful candidates will be aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.</div>
 <div>Minimum Qualifications
<ul><li>Degree or relevant vocational qualification
</li><li>Successful high school completion certificate
</li></ul>Minimum Experience
<ul><li>Highly organised administrator
</li><li>Experience in leading projects
</li><li>Experience of managing people and working to operational deadlines and procedures.
</li><li>Examinations modules CPD: Pearson/Cambridge
</li></ul>Job Specific Knowledge &amp; Skills
<ul><li>Strong IT skills. Use of Microsoft Excel, Word, Data Base.
</li><li>Use of School/exams systems (MIS, Engage, Edexcel, CIE, Results Plus.</li></ul></div>
 <div>Main Duties
<ul><li>Managing the daily operation of external/internal examinations. This will include ensuring that all required materials are in the examination rooms for the start of the examinations and arrangements for candidates with special educational needs are in place.
</li><li>Organising exam materials, providing safe custody of and organising examination stationery and materials, including question papers, in accordance with regulations.
</li><li>Organising the examination rooms, in accordance with JCQ and IB regulations in liaison with the Facilities Manager.
</li><li>Produce a centre timetable to include dates, times, venues, and number of candidates for internal and external exams, based on relevant exam numbers and duration. This includes resolving examination clashes in accordance with regulations.
</li><li>Liaise with examination boards and school staff regarding examination entries and arrangements.
</li><li>Liaise with Head of Inclusion in providing SEN/POD provision with regard to entries and access arrangements for all internal/external examinations.
</li><li>Make all necessary access arrangements.
</li><li>Disseminating information, answering enquiries and dealing with issues regarding external examinations with staff, students and parents.
</li><li>Collect and dispatch coursework and exam scripts in accordance with exam regulation and centre procedures.
</li><li>Briefing candidates on examination regulations and producing written guidelines for staff and students; ensuring candidates are aware of their own examination timetables.
</li><li>Provide HOD with necessary access to exam portals (CIE, Results Plus, EOL)
</li><li>Provide HOD with moderation reports post examination.
</li><li>Provide HOD / Teachers with access to scripts post examination.
</li><li>Ensure all students have the required examination board student logon details set up and issued to students.
</li><li>Arranging invigilation and supporting the Assistant Principal with briefing and training all teachers on invigilation requirements and examination procedures.
</li><li>Processing enquiries about results and requests for return of scripts.
</li><li>Oversee the checking and distribution of certificates.
</li><li>Liaise with the Finance Office and Aldar Academies to ensure all fees for exams are collected including re-entries and appeals.
</li><li>Keep up to date with the requirements of the role including online reading, participation on examination officer training online and implement all new regulations (National Assessment Agency and Examinations Officers Association).
</li><li>Provide accurate analysis and records of school performance for IGCSE examinations.
</li></ul>Specific Duties
<ul><li>To be the Cover Supervisor &ndash; ensuring that all teacher absence is covered, in accordance with the Cover Policy, using school&rsquo;s management information system.
</li><li>To support the Assistant Principal in producing a working school curriculum timetable based on the curriculum model and planning.
</li><li>To organise CAT, GL and NGRT testing, and timetables, which involves liaising with Admissions staff, Library staff, and Heads of Department.
</li><li>To support the Assistant Principal in producing spreadsheets and statistical data based on results for GL Assessments, Cognitive Abilities Tests (CAT), NGRT, Student Progress Reports, Mock Examinations and External Examinations.
</li><li>To work with the Assistant Principal in ensuring the required number of CAT4 and GL assessments have been purchased by Aldar Academies for administering assessments.
</li><li>To undertake any relevant administrative work, and support with occasional Reception cover, as requested by the Principal.
</li><li>7:30 am to 3:30 pm; Sunday to Thursday; Term-Time only; Local Contract. The post holder is required to work some evenings and weekends (Friday external examinations only) during examination seasons.
</li><li>While the exams fall during the Ramadan period, the Examination Officer can claim back the hours worked after the agreed finish time. These hours must be clearly marked on the time off in lieu sheet and finger printing in and out must be done.
</li><li>The Examination Officer is NOT eligible to receive additional payments for invigilation. This is covered within the higher salary and an expectation of the agreed job description.
</li><li>If exams or exam results fall over an EID break, again the Examination Officer is expected to be present. Time in lieu can be claimed but must be logged on sheet.
</li><li>The Examination Officer is expected to be present prior to exam results and on results days (this is part of normal contract unless falling at EID), no additional time will be given.
</li><li>To work alongside the Assistant Principal to ensure all internal school data is uploaded on the ADEK ESIS portal on a termly basis</li></ul></div>

PROMPT Holding

The Quantity Surveyor is responsible for cost estimation, contract administration, and financial control throughout the project lifecycle. This role involves quantity take-offs, rate analysis, bid preparation, payment processing, and variation claims to ensure cost efficiency and contractual compliance. The Quantity Surveyor collaborates with project teams, subcontractors, and clients to manage project budgets and financial documentation effectively.Pre-Contract Stage:<ul><li>Conduct quantity take-offs for all civil elements using AutoCAD based on pricing preambles and compiling the Tender BOQ with description</li><li>Analyze labor, material, and plant (fixed and variable) costs to develop rate breakdowns and pricing strategies while also analyzing direct and indirect cost for the BOQ items.</li><li>Maintain a database of vendors and suppliers, floating inquiries to subcontractors for pricing and procurement.</li><li>Evaluate and compare bid quotations, clarifying exclusions and qualifications in tender offer submissions.</li><li>Assist in the compilation and submission of bid proposals, ensuring compliance with contract requirements.</li></ul>Post-Contract Stage:<ul><li>Prepare and agree on payment applications/valuations to ensure timely receipt of payments per contract terms.</li><li>Maintain logs for claims and variations, negotiating and agreeing on change orders.</li><li>Prepare and compile variation claim documents with supporting evidence for approval.</li><li>Prepare and finalize subcontractor payment applications based on work progress and contract terms.</li><li>Attend progress meetings, provide cost projections and updates to clients as required.</li><li>Prepare payment application/progress payment claim against value of work done for measured works, variations/change orders, material on-site/off-site, fluctuations, special payments in accordance with contract</li><li>Compile and submit final account payment applications, ensuring compliance with contract obligations.</li><li>Submit monthly payments certificates.</li></ul>QUALIFICATIONS<ul><li>Bachelor&rsquo;s degree in quantity surveying.</li><li>Minimum of 10 years of experience in quantity surveying, with at least 2 years in a senior or supervisory role.</li><li>In-depth knowledge of QCS, SMM, Local Chamber of Commerce regulations, and FIDIC contract forms.</li><li>Strong experience in quantification, costing, estimation, tendering, subcontract procurement, and contract administration.</li><li>Proficiency in AutoCAD, Primavera, Planswift, and MS Office.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your notice period?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Quantity Surveyor: 10 years (Preferred)</li></ul>

Senior Quantity Surveyor

Mabeaat Hadaf Al Khaleej

A leading bank in UAE looking for Sales Officer/ Relationship OfficerSalary: From AED 3000 To AED 5000+ Attractive Incentives with salary same monthLocation: Abu DhabiProduct : Credit CardsPositions: Sales Officer / Relationship officerNationality: ANYBenefits : Visa &amp; Medical InsuranceInternational TripsMust be experienced in outdoor banking salesMinimum 6 months Banking experience RequiredHome country experience will be consideredVisit visa candidates / Employment Visa / Spouse Visa / Cancelled Visa can also applyIdentify new business opportunities to generate pipelineLeverage sales tools and resources to identify new sales leads and get repeated business from existing customersCollaborate and give timely reports to Sales LeadersAchieving the monthly sales targets assigned to them.Please share for wider reach.References are appreciatedJob Type: Full-timeJob Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per monthExperience:<ul><li>Banking: 1 year (Required)</li></ul>

Sales Officer

DANA CATERING

We are seeking a senior, results-driven Insurance Claims &amp; Revenue Cycle Manager with deep expertise in Daman insurance, Abu Dhabi claim workflows, and end-to-end revenue cycle control.This role carries full accountability for reducing insurance rejections, accelerating collections, and ensuring timely reconciliation of all insurance receivables in compliance with DOH regulations.Key Responsibilities:1. Insurance Claims Rejection Reduction:<ul><li>Lead and control the entire insurance claims lifecycle (pre-authorization, submission, resubmission, appeal).</li><li>Reduce initial insurance claim rejections to &le; 3% of total claims within 45 days.</li><li>Actively manage and correct rejection causes related to:</li><li>Physicians (clinical documentation &amp; coding alignment)</li><li>Medical coders (CPT / ICD / DRG accuracy)</li><li>Reception &amp; front desk errors (eligibility, approvals, data capture)</li><li>Implement preventive rejection controls (pre-billing audits, checklist enforcement).</li></ul>2. Daman-Focused Claims Management:<ul><li>Handle Daman Enhanced, Basic, and Thiqa and other insurances workflows with full mastery.</li><li>Maintain up-to-date knowledge of Daman/insurance companies policies, circulars, rules, and exclusions in the Emirate of Abu Dhabi.</li><li>Ensure accurate compliance with clinical pathways, tariff rules, and submission timelines.</li></ul>3. Insurance Reconciliation &amp; Collections:<ul><li>Achieve full reconciliation of all insurance claims within 90 days of submission.</li><li>Track outstanding receivables, mismatches, underpayments, and denials.</li><li>Ensure accurate follow-ups, resubmissions, and justifications until closure.</li><li>Maintain a clean aging report with clear accountability and resolution tracking.</li></ul>4. Revenue Cycle Control &amp; Reporting:<ul><li>Own insurance KPIs including:</li><li>Rejection ratio</li><li>Collection turnaround time</li><li>Claims aging (30 / 60 / 90+)</li><li>Recovery percentage</li><li>Produce Daily, weekly and monthly performance reports for management.</li><li>Identify revenue leakage and implement corrective actions immediately.</li></ul>5. Cross-Department Leadership:<ul><li>Work closely with:</li><li>Doctors (clinical documentation quality)</li><li>Medical coders</li><li>Reception and front office teams</li><li>Finance and operations</li><li>Train and enforce best practices across departments to maintain rejection thresholds.</li><li>Act as the final authority on insurance disputes and escalation matters.</li></ul>Key Performance Indicators (KPIs):The following KPIs are tied directly to compensation growth:<ul><li>Insurance Reconciliation KPI</li><li>100% reconciliation of insurance claims within 90 days of submission.</li><li>Claims Rejection KPI</li><li>Reduce and maintain initial rejection rate at or below 3% of total claims within 45 days, including:</li><li>Doctor-related rejections</li><li>Coder-related rejections</li><li>Reception/front desk rejections</li></ul>Mandatory Qualifications:<ul><li>Minimum 10 years of insurance claims experience in Abu Dhabi</li><li>Strong, hands-on experience with Insurance claims</li><li>Deep understanding of:</li><li>DOH regulations</li><li>ICD-10, CPT, DRG coding workflows</li><li>Proven track record of reducing rejection ratios and accelerating collections</li></ul>This Role Is Not Suitable For:<ul><li>Junior or mid-level insurance staff</li><li>Candidates without Abu Dhabi insurance experience</li></ul>Job Type: Full-timePay: AED7,000.00 - AED8,000.00 per month

Revenue Manager

Explore 240+ Dental claim officer in The Division Of Engineering Dr Rafael Yong Ak Song Jobs In The Division Of Engineering Mnbl Dr Rafael Song Jobs In Abu Dhabi this January. Find roles across top companies and apply now to boost your career.