customer support specialist

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designer packaging specialist

YesaAgain FZC

Job Overview: We are looking for a proactive and detail-oriented Customer Support Specialist with experience in electronics products and e-commerce platforms such as Amazon and Back Market. The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for delivering outstanding customer experiences.Key Responsibilities:<ul><li>Provide professional and timely customer support via email, chat, and phone.</li><li>Handle inquiries, complaints, returns, and warranty cases related to electronics products.</li><li>Manage customer communications and cases through Amazon Seller Central and Back Market Seller Portal.</li><li>Analyze customer issues and order data to identify root causes and improve service quality.</li><li>Coordinate with warehouse, logistics, and technical teams to resolve customer issues efficiently.</li><li>Monitor product feedback, reviews, and return reasons to identify trends and improvement opportunities.</li><li>Maintain accurate records of customer interactions and resolutions.</li><li>Ensure compliance with marketplace policies and service level agreements.</li></ul>Requirements:<ul><li>Proven experience in customer support for electronics products.</li><li>Hands-on experience with Amazon Seller Central and Back Market platform.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent written and verbal communication skills in English.</li><li>Ability to handle high volumes of customer inquiries while maintaining quality.</li><li>Strong attention to detail and organizational skills.</li><li>Experience with CRM or ticketing systems is a plus.</li></ul>Preferred Qualifications:<ul><li>Experience in e-commerce operations or marketplace management.</li><li>Knowledge of electronics troubleshooting or technical support.</li><li>Familiarity with KPI tracking (response time, resolution time, customer satisfaction).</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Growth opportunities in a fast-growing e-commerce environment</li><li>Collaborative and supportive team culture</li></ul>Job Type: Full-timeExperience:<ul><li> Selling Refurbished electronics wholesale: 5 years (Preferred)</li></ul>

Customer Support Specialist

Nejoum Al Jazeera (Logistics)

About the jobCompany: Nejoum AljazeeraLocation: Sharjah Industrial Area 4, UAEJob Type: Full-timeAbout the CompanyNejoum Aljazeera is a leading company specializing in importing vehicles from the United States to the Middle East. The company provides comprehensive services including vehicle sourcing from U.S. auctions, shipping, logistics, and customs clearance.We are currently looking for an experienced Auto Auction Purchasing Specialist to join our team and manage vehicle sourcing from U.S. auto auctions.Key Responsibilities<ul><li>Monitor and participate in U.S. online vehicle auctions.</li><li>Analyze auction reports, vehicle photos, and inspection details to evaluate vehicle condition.</li><li>Estimate repair costs and determine accurate vehicle valuation.</li><li>Make strategic bidding decisions to secure profitable purchases.</li><li>Coordinate the vehicle purchasing process and communicate with shipping and logistics partners.</li><li>Prepare purchase reports and track vehicle acquisition costs.</li><li>Monitor automotive market trends to identify profitable buying opportunities.</li></ul>Requirements<ul><li>Proven experience purchasing vehicles from U.S. auctions such as Copart and IAAI.</li><li>Strong ability to evaluate vehicle condition remotely based on reports and photos.</li><li>Ability to estimate repair costs and calculate profit margins before bidding.</li><li>Knowledge of international vehicle shipping procedures from the United States.</li><li>Strong analytical and decision-making skills.</li><li>Good knowledge of the automotive market and vehicle pricing.</li><li>Native Arabic speaker (Must).</li><li>Proficient in English language.</li></ul>Requirements added by the job poster<ul><li>Commute to this job&rsquo;s location</li></ul><ul><li>4+ years of work experience with Auctions</li></ul>نوع الوظيفة: دوام كاملالقدرة على التنقل/الانتقال:<ul><li>الشارقة: التنقل بشكل موثوق أو التخطيط للانتقال قبل البدء في العمل (مفضل)</li></ul>الخبرة:<ul><li>مسؤول مشتريات سيارات المزادات: 4 سنوات (مطلوب)</li></ul>اللغة:<ul><li>العربية (مطلوب)</li></ul>موقع العمل: بشكل شخصي

Auto Auction Purchasing Specialist (Copart & IAAI)

Explore 2+ Designer packaging specialist in Sharjah United Arab Emirates this April. Find roles across top companies and apply now to boost your career.

2 designer packaging specialist jobs In Sharjah United Arab Emirates

Customer Support Specialist

Auto Auction Purchasing Specialist (Copart & IAAI)