sales engineer

senior electrical engineer

it support engineer

ai engineer

customer service executive

desktop support engineer

DICETEK LLC

<div>We are seeking an experienced Desktop Support Engineer to join our dynamic IT team. As a Desktop Support Engineer, you will be responsible for providing comprehensive technical support to our employees, ensuring our desktop systems, software applications, and network connectivity run smoothly and effectively. You will be the go-to person for diagnosing and resolving hardware and software issues, assisting with system upgrades, and providing user training when necessary. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented approach. Your goal will be to maintain the highest possible levels of user satisfaction and system functionality, contributing to the overall efficiency of our organization's operations. 
Responsibilities<ul><li>Provide first-line technical support to users with hardware and software issues.</li><li>Diagnose and troubleshoot desktop and system problems in a timely manner.</li><li>Install, configure, and upgrade desktops, laptops, and related hardware.</li><li>Manage and maintain user accounts within Active Directory environments.</li><li>Assist with the deployment and maintenance of software and updates.</li><li>Coordinate with the IT team for network troubleshooting and server issues.</li><li>Document support processes and maintain accurate support records and logs.</li><li>Provide training and guidance to users on IT processes and procedures.</li><li>Perform regular system backups and data recovery operations when necessary.</li><li>Ensure compliance with company policies and IT security standards.</li><li>Monitor system performance and make recommendations for improvements.</li><li>Assist in the planning and execution of large-scale IT projects and upgrades.</li></ul> 
Requirements<ul><li>Bachelor's degree in Computer Science or related field is preferred.</li><li>At least two years of experience in a desktop support role is required.</li><li>Strong knowledge of Windows and Mac operating systems is essential.</li><li>Proficiency with Active Directory and common network protocols is needed.</li><li>Excellent verbal and written communication skills are necessary.</li><li>Ability to troubleshoot and resolve technical issues efficiently is required.</li><li>Familiarity with remote support tools and VPN technologies is advantageous.</li></ul></div>

Desktop Support Engineer

Dicetek LLC

<div>
 We are seeking an experienced Desktop Support Engineer to join our dynamic IT team. As a Desktop Support Engineer, you will be responsible for providing comprehensive technical support to our employees, ensuring our desktop systems, software applications, and network connectivity run smoothly and effectively. You will be the go-to person for diagnosing and resolving hardware and software issues, assisting with system upgrades, and providing user training when necessary. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented approach. Your goal will be to maintain the highest possible levels of user satisfaction and system functionality, contributing to the overall efficiency of our organization's operations.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide first-line technical support to users with hardware and software issues.
 </li>
 <li>
 Diagnose and troubleshoot desktop and system problems in a timely manner.
 </li>
 <li>
 Install, configure, and upgrade desktops, laptops, and related hardware.
 </li>
 <li>
 Manage and maintain user accounts within Active Directory environments.
 </li>
 <li>
 Assist with the deployment and maintenance of software and updates.
 </li>
 <li>
 Coordinate with the IT team for network troubleshooting and server issues.
 </li>
 <li>
 Document support processes and maintain accurate support records and logs.
 </li>
 <li>
 Provide training and guidance to users on IT processes and procedures.
 </li>
 <li>
 Perform regular system backups and data recovery operations when necessary.
 </li>
 <li>
 Ensure compliance with company policies and IT security standards.
 </li>
 <li>
 Monitor system performance and make recommendations for improvements.
 </li>
 <li>
 Assist in the planning and execution of large-scale IT projects and upgrades.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or related field is preferred.
 </li>
 <li>
 At least two years of experience in a desktop support role is required.
 </li>
 <li>
 Strong knowledge of Windows and Mac operating systems is essential.
 </li>
 <li>
 Proficiency with Active Directory and common network protocols is needed.
 </li>
 <li>
 Excellent verbal and written communication skills are necessary.
 </li>
 <li>
 Ability to troubleshoot and resolve technical issues efficiently is required.
 </li>
 <li>
 Familiarity with remote support tools and VPN technologies is advantageous.
 </li>
 </ul>
</div>

IT Support Engineer

<div>We are seeking an experienced Desktop Support Engineer to join our dynamic IT team. As a Desktop Support Engineer, you will be responsible for providing comprehensive technical support to our employees, ensuring our desktop systems, software applications, and network connectivity run smoothly and effectively. You will be the go-to person for diagnosing and resolving hardware and software issues, assisting with system upgrades, and providing user training when necessary. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented approach. Your goal will be to maintain the highest possible levels of user satisfaction and system functionality, contributing to the overall efficiency of our organization's operations. 
Responsibilities<ul><li>Provide first-line technical support to users with hardware and software issues.</li><li>Diagnose and troubleshoot desktop and system problems in a timely manner.</li><li>Install, configure, and upgrade desktops, laptops, and related hardware.</li><li>Manage and maintain user accounts within Active Directory environments.</li><li>Assist with the deployment and maintenance of software and updates.</li><li>Coordinate with the IT team for network troubleshooting and server issues.</li><li>Document support processes and maintain accurate support records and logs.</li><li>Provide training and guidance to users on IT processes and procedures.</li><li>Perform regular system backups and data recovery operations when necessary.</li><li>Ensure compliance with company policies and IT security standards.</li><li>Monitor system performance and make recommendations for improvements.</li><li>Assist in the planning and execution of large-scale IT projects and upgrades.</li></ul> 
Requirements<ul><li>Bachelor's degree in Computer Science or related field is preferred.</li><li>At least two years of experience in a desktop support role is required.</li><li>Strong knowledge of Windows and Mac operating systems is essential.</li><li>Proficiency with Active Directory and common network protocols is needed.</li><li>Excellent verbal and written communication skills are necessary.</li><li>Ability to troubleshoot and resolve technical issues efficiently is required.</li><li>Familiarity with remote support tools and VPN technologies is advantageous.</li></ul>
Skills: test</div>

<div>Who we are:
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain. 
<ul>
</ul>
What you'll be doing:
The Support Engineer will provide technical assistance and troubleshooting for end-users, ensuring the smooth operation of desktop, laptop, and peripheral systems. The role involves resolving hardware and software issues, managing user accounts, and maintaining IT assets and documentation. This position requires a customer-focused professional with strong problem-solving skills and a solid understanding of desktop support tools and technologies. The engineer will collaborate with IT teams to enhance system efficiency and provide a seamless user experience.<ul>
</ul>Job Description:<div>
End-User Support: 
<ul><li>Provide on-site and remote support for desktop/laptop systems, printers, and other peripherals.</li><li>Address user inquiries, troubleshoot technical issues, and resolve problems in a timely manner.</li></ul>
System Maintenance: 
<ul><li>Perform regular system updates, software installations, and patches.</li><li>Ensure anti-virus and endpoint security measures are active and up to date.</li></ul>
Troubleshooting and Repairs: 
<ul><li>Diagnose and resolve hardware failures and software malfunctions.</li><li>Coordinate with vendors for hardware replacements and warranty claims when required.</li></ul>
User Account Management: 
<ul><li>Assist in managing user accounts, permissions, and access to resources in Active Directory or equivalent systems.</li><li>Support on-boarding and off-boarding processes, ensuring proper IT setup for new and departing employees.</li></ul>
Documentation: 
<ul><li>Maintain records of support tickets, troubleshooting steps, and resolutions.</li><li>Document IT processes, FAQs, and guides for end-users.</li></ul>
IT Asset Management: 
<ul><li>Track and maintain IT equipment inventory.</li><li>Support asset deployment and reclamation as needed.</li></ul>
Collaboration: 
<ul><li>Work closely with IT teams to address escalated issues and participate in IT projects.</li><li>Provide training to users on basic IT processes and tools.</li></ul></div><ul>
</ul>Functional/Technical Competencies:
 Proficiency in Windows OS (7, 10, 11) and/or macOS troubleshooting. 
Basic networking knowledge (IP, DNS, DHCP, VPN). 
Familiarity with IT tools like ticketing systems, remote support tools, and monitoring software. 
Hands-on experience with Active Directory and Office 365 administration.<ul>
</ul>Experience:
2&ndash;3 years of experience in desktop support, IT helpdesk, or similar roles.<ul>
</ul>Why Join GMG?
At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better &ndash; for our team, our consumers, and our communities.
If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.
What we offer?<ul>
<li>
An opportunity to become part of diverse teams with international exposure</li>
<li>Comprehensive medical insurance for self</li>
<li>Residency sponsorship and flight allowances for self</li>
<li>Up to 30% discount in our premium retail sports brand stores</li>
<li>Up to 20% discount in our pharmacy chain</li></ul></div>

IT Support Engineer (Service Desk)

Zahr Freighters

<div>Zahr Freighters is seeking a skilled and proactive IT Support Engineer to join our dedicated team in Dubai. This role is ideal for candidates who are passionate about technology, problem-solving, and providing efficient IT support to ensure seamless business operations across the organization.

 Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment</li>
<li>Monitor and maintain company networks, servers, and security systems</li>
<li>Troubleshoot and resolve IT-related incidents in a timely manner</li>
<li>Assist employees with system access, password resets, and software usage</li>
<li>Ensure data backup and system security through proper protocols</li>
<li>Document IT processes, troubleshooting guides, and maintenance records</li>
<li>Coordinate with vendors and service providers for IT equipment and solutions</li>
<li>Support the implementation of new IT projects and upgrades</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li>
<li>2&ndash;3 years of experience as an IT Support Engineer or in a similar role</li>
<li>Strong knowledge of Windows/Linux operating systems and MS Office tools</li>
<li>Familiarity with networking concepts (LAN, WAN, VPN, firewalls)</li>
<li>Hands-on experience with troubleshooting desktops, laptops, and peripherals</li>
<li>Knowledge of data backup, antivirus, and cybersecurity measures</li>
<li>Excellent communication and problem-solving skills</li>
<li>Ability to work independently and manage multiple priorities in a fast-paced environment</li>
</ul>
Joining Zahr Freighters as an IT Support Engineer in Dubai gives you the opportunity to contribute to a technology-driven logistics environment where innovation and efficiency are highly valued. If you are passionate about IT and ready to take on challenges, we welcome you to apply and grow with us.</div>

Tradition

<div>
 
 Tradition is the interdealer broking arm of Compagnie Financi&egrave;re Tradition and one of the world's largest interdealer brokers in over-the-counter financial and commodity related products. CFT is represented in over 28 countries, employing over 2,500 people.
 
 
 
 
 
 Tradition&rsquo;s goal is to provide superior client services. It believes its business success is a direct reflection of its employees and recruits. As such, teamwork, creativity, reliability and integrity are components of a work ethic taken very seriously since the company was founded in 1959.
 
 
 
 
 
 
 Tradition is currently seeking to appoint an IT Support Engineer to be based within the Dubai office.
 
 
 
 
 
 
 
 Main responsibilities within the IT Support Engineer position include:
 
 
 
 
 
 <ul>
 <li>
 Providing first-line support for hardware, software, network, voice, and dealer board issues.
 </li>
 <li>
 Setting up and managing user accounts across Active Directory, Azure, and internal applications.
 </li>
 <li>
 Installing and configuring PCs, laptops, tablets, monitors, and related peripherals to company standards.
 </li>
 <li>
 Maintaining and supporting software updates, printers, and corporate mobile devices.
 </li>
 <li>
 Collaborating with project teams, third-line support, and UK-based network teams as needed.
 </li>
 <li>
 Supporting remote users, office relocations, refurbishments, and new office fit-outs.
 </li>
 <li>
 Managing IT inventory, procurement, invoicing, and maintaining up-to-date asset records.
 </li>
 <li>
 Overseeing server room equipment, including installation and cabling, and managing employee access.
 </li>
 <li>
 Being flexible with working hours, including occasional on-call support and extended hours when required.
 </li>
 </ul>
 
 
 
 
 
 Key skills, experience and competencies required to be successful in this role:
 
 
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skills, with the ability to communicate clearly across all levels of the business.
 </li>
 <li>
 Proven ability to work well under pressure, manage multiple priorities, and meet tight deadlines.
 </li>
 <li>
 Solid understanding of Microsoft technologies, including Office 365, Windows 10/11, Windows Server 2019, and Microsoft SCCM / Endpoint Configuration Manager.
 </li>
 <li>
 Hands-on experience with PC hardware setup, maintenance, and troubleshooting.
 </li>
 <li>
 Familiarity with Citrix environments, change control processes, Bloomberg terminals, and Zoom is desirable.
 </li>
 <li>
 Experience with Trading Dealer Board systems is highly advantageous.
 </li>
 </ul>
 
 
 
 
 
 Tradition do not accept agency CV&rsquo;s. Please do not forward CV&rsquo;s to our employees or Talent team. Tradition are not accountable for any fees related to unsolicited resumes. The Talent team will reach out to trusted agents when required.
 
 
 
 
 
 
 
 Please note, due to the large volume of applications for this position, only suitable candidates will be contacted. If you have not heard from us within 14 days, unfortunately, your application has been unsuccessful.
 
 
 
 
 
 
 
 Tradition welcome all suitable applications and are an equal opportunity employer who value diversity. All employment is decided on the basis of qualifications and merit.
 
 
 
 
 
 
 
 By applying for this role, you agree that we may retain your details on our system for a period of 6 months and may contact you for any future vacancies that may arise within the Tradition Group.
 
 
 
 
</div>

Desert Face Trading LLC

<div><div>Urgently required for an reputed automobile spare parts trading company dealing in European Trucks &amp; Trailer Parts based in Jebel Ali Dubai UAE male I.T Support Engineer . He should have good experience of minimum of 5 years in the I.T Department in a large MNC company . He should have sound knowledge of SAP / Java Script Boot / MySQL / Python / DevOps / Linux / Digital Marketing / Networking . His responsibilities as follows : 
 
Support Engineer Responsibilities:</div><ul><li>
Providing customers with IT support via desktop solutions, chat functions, emails, and calls.</li><li>
Assisting customers with account setup and application installations.</li><li>
Ensuring optimal application functionality by configuring networks.</li><li>
Troubleshooting IT issues by asking customers targeted questions.</li><li>
Providing customers with step-by-step guidance to resolve technical problems.</li><li>
Following up on technical queries and providing prompt feedback.</li><li>
Prioritizing customer queries and escalating serious technical issues to IT developers.</li><li>
Documenting error reports and monitoring performance metrics.</li><li>
Relaying application functionality feedback from customers to IT developers.</li><li>
Compiling IT instruction manuals and useful IT support resources.</li></ul><div> 

Support Engineer Requirements:</div><ul><li>
A bachelor's degree in computer science, information technology, or similar.</li><li>
5 years of experience as a support engineer.</li><li>
In-depth knowledge of Windows, Linux, and Mac OS environments.</li><li>
Proficiency in remote desktop and helpdesk software, such as Freshdesk and Zendesk.</li><li>
Advanced knowledge of IT software, hardware, and network setup.</li><li>
Exceptional ability to prioritize and diagnose IT problems.</li><li>
Extensive experience in resolving customer IT queries.</li><li>
Proficiency in documenting processes and monitoring performance metrics.</li><li>
Ability to relay important application feedback to IT developers.</li><li>
Exceptional written and verbal communication skills.</li></ul><div> 
Excellent Salary and Career Growth -Immediate Joining</div></div>

Senior I.T Support Engineer

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