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it support engineer

desktop support engineer

Solutionix Global Services

Job Summary We are seeking a skilled Desktop Support Technician to provide comprehensive IT support within our organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing computer systems, and ensuring seamless operation of our IT infrastructure. This role requires excellent customer service skills, technical expertise, and the ability to communicate effectively with users at all levels. The Desktop Support Technician will play a critical role in maintaining the efficiency and security of our computer systems across various operating environments including Windows, macOS, and Linux.Responsibilities<ul><li>Provide technical support and troubleshooting for desktop computers, laptops, mobile devices, and peripherals.</li><li>Resolve software issues related to operating systems, applications (including Microsoft Office), and network connectivity.</li><li>Manage computer hardware installations, upgrades, and repairs to ensure optimal performance.</li><li>Assist users with VPN configurations, firewall settings, DNS issues, and TCP/IP network problems.</li><li>Support Active Directory management, user account setup, permissions, and password resets.</li><li>Utilize SCCM, BMC Remedy, ServiceNow, and Jira for ticketing, asset management, and issue tracking.</li><li>Maintain IT infrastructure components such as LAN/WAN networks, network administration tasks, and server environments including Windows Server and Linux systems.</li><li>Configure and support network devices including switches, routers, and firewalls to ensure secure connectivity.</li><li>Support remote access solutions and help desk operations to deliver prompt customer service.</li><li>Document technical procedures and maintain accurate records of support activities.</li><li>Collaborate with IT team members to implement system upgrades and security patches.</li></ul>Qualifications<ul><li>Proven experience in desktop support or IT support roles with strong troubleshooting skills.</li><li>Proficiency in operating systems including Windows (Windows 10/11), macOS, and Linux distributions.</li><li>Knowledge of computer networking concepts such as TCP/IP, DNS, LAN/WAN configuration, VPNs, firewalls, and network security best practices.</li><li>Familiarity with Microsoft Office Suite and other common productivity tools.</li><li>Experience with Active Directory management and Windows Server environments is preferred.</li><li>Hands-on experience with SCCM, BMC Remedy, ServiceNow, Jira or similar ticketing systems.</li><li>Strong analysis skills with the ability to diagnose complex technical issues quickly.</li><li>Excellent communication skills to effectively assist users at all skill levels.</li><li>Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</li><li>Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus. This position offers an opportunity to work within a dynamic team dedicated to maintaining high-quality IT services while supporting organizational growth through innovative technology solutions.</li></ul>Job Type: Full-timePay: Rs60,000.00 per month

Karachi, Pakistan - Desktop support Engineer -L2

Excis Compliance

<div>
 
 WE'RE HIRING FOR AN ONSITE SUPPORT ENGINEER IN PAKISTAN!
 
 
 
 We are seeking a skilled and customer-focused
 
 Onsite Support Engineer
 
 to provide hands-on technical assistance across hardware, software, and networking systems. This role involves supporting end-users onsite, troubleshooting devices, and providing smart hands support for network and data center equipment. You&rsquo;ll be part of a collaborative team that values innovation, problem-solving, and continuous improvement.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Provide onsite and deskside IT support for end-users, covering hardware, software, and networking issues.
 </li>
 <li>
 Install, configure, and troubleshoot Windows operating systems, Microsoft Office applications, and related peripherals.
 </li>
 <li>
 Deliver hands and feet support for network and data center equipment to ensure operational continuity.
 </li>
 <li>
 Manage Active Directory tasks, including user account setup, mailbox creation, and access permissions.
 </li>
 <li>
 Support and maintain end-user devices (desktops, laptops, printers, mobile devices) while ensuring excellent customer service and adherence to SLAs.
 
 
 </li>
 </ul>
 
 What You Need
 
 
 
 <ul>
 <li>
 Strong knowledge of Windows OS installation, configuration, and troubleshooting, including Microsoft Office support.
 </li>
 <li>
 Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) and smart hands support for network/data center equipment.
 </li>
 <li>
 Experience with SCCM, Windows imaging, and endpoint management tools.
 </li>
 <li>
 Excellent customer service orientation, with strong communication and multitasking skills.
 </li>
 <li>
 Familiarity with cloud platforms (Microsoft 365, Azure AD) and optional IT certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator).
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 At Excis Compliance, we value our people as our greatest asset. You&rsquo;ll join a team that fosters collaboration, professional growth, and technical excellence. We offer a
 
 supportive work culture
 
 , opportunities for
 
 continuous learning
 
 , and a chance to work with
 
 global technologies
 
 that make a real impact.
</div>

Onsite Support Engineer PA L1

Avanza Solutions

Location: Karachi Employment Type: Contractual Experience: 7-10 Years ExperienceJob OverviewWe are looking for an L1 Support Engineer with strong Azure knowledge and basic database skills to manage day-to-day operational tasks. This role focuses on cloud operations, monitoring, incident handling, and executing scripts/playbooks&mdash;not traditional desktop or IT support.Key Responsibilities<ul><li>Handle day-to-day IT-related customer complaints and operational support tasks.</li><li>Perform scheduled operational activities and routine tasks on cloud infrastructure.</li><li>Monitor infrastructure capacity and system performance on Azure.</li><li>Execute scripts and playbooks based on operational requirements.</li><li>Generate and extract reports from MS SQL and Oracle databases.</li><li>Track, communicate, and escalate technical issues until closure.</li><li>Work closely with internal teams to ensure smooth operational performance.</li></ul>Required Skills &amp; Expertise<ul><li>Azure Concepts: VMs, Storage, Networking</li><li>ITIL Knowledge: Incident, Request, and Change management</li><li>Strong troubleshooting and analytical skills</li><li>Experience with SQL (queries, report generation)</li><li>Basic understanding of Oracle DB (added advantage)</li><li>Good communication and coordination skills</li><li>Ability to follow SOPs, playbooks, and technical processes</li></ul>Apply at cecilia.dsouza@avanzasolutions.comJob Type: Contract Contract length: 3 monthsWork Location: Remote

L1 Support Engineer

Location: Karachi Employment Type: Contractual Experience: 7-10 Years ExperienceJob OverviewWe are looking for an L1 Support Engineer with strong Azure knowledge and basic database skills to manage day-to-day operational tasks. This role focuses on cloud operations, monitoring, incident handling, and executing scripts/playbooks&mdash;not traditional desktop or IT support.Key Responsibilities<ul><li>Handle day-to-day IT-related customer complaints and operational support tasks.</li><li>Perform scheduled operational activities and routine tasks on cloud infrastructure.</li><li>Monitor infrastructure capacity and system performance on Azure.</li><li>Execute scripts and playbooks based on operational requirements.</li><li>Generate and extract reports from MS SQL and Oracle databases.</li><li>Track, communicate, and escalate technical issues until closure.</li><li>Work closely with internal teams to ensure smooth operational performance.</li></ul>Required Skills &amp; Expertise<ul><li>Azure Concepts: VMs, Storage, Networking</li><li>ITIL Knowledge: Incident, Request, and Change management</li><li>Strong troubleshooting and analytical skills</li><li>Experience with SQL (queries, report generation)</li><li>Basic understanding of Oracle DB (added advantage)</li><li>Good communication and coordination skills</li><li>Ability to follow SOPs, playbooks, and technical processes</li></ul>Job Type: Contract Contract length: 3 monthsPay: Up to Rs250,000.00 per monthWork Location: In person

Nedo Pakistan

Introduction:NEDO Pakistan provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.Currently we are looking for the post of &ldquo;Development Support Engineer&rdquo; for our TMS Division (Karachi).Job Description<ul><li>Responsible for Installation, Configuration and Support of Software Products. Troubleshooting on site as well as managing online support.</li><li>Responsible for Installation, Configuration and Support of Software Products</li><li>Troubleshooting on site as well as managing online support.</li><li>Testing and Deploying Applications.</li><li>Deploying SQL Databases as well as managing Backup, Restore and Data Migration.</li><li>Giving Product Demonstrations and Presentations.</li><li>Complete all tasks in a timely manner</li></ul>Requirement:Must have own bikeMinimum Education:BS or B.com with computer short coursesMinimum Experience:6 months to 1 year.Skills:Strong Knowledge Of SQL Database Software Development Tools Software AnalysisJob DetailsIndustry:Importers / Distributors/ExportersFunctional Area:Software &amp; Web DevelopmentJob Type:Full Time/Permanent(9 to 6)Job Shift:General Shift (Day)Job Location:Shahrah e Faisal, KarachiGender:MaleJob Type: Full-timeWork Location: In person

Development Support Engineer - Male

Datamatics Global Services Ltd

<div>Position: .NET WPF Developer / Engineer 
Contract Type: Short-Term DMT Contract (3&ndash;6 Months) 
Location: Offshore 
Experience Level: Mid&ndash;Senior (5 -7 Years)<h2 class="jobSectionHeader"> 
Role Overview</h2>
We are seeking a highly experienced .NET WPF Developer / Engineer to design and build modern, high-performance Windows desktop applications using Microsoft&rsquo;s latest frameworks. The ideal candidate will have strong expertise in WPF, MVVM architecture, and advanced UI development for enterprise-grade applications.<h2 class="jobSectionHeader"> 
Key Responsibilities</h2><ul><li>
Develop and maintain Windows desktop applications using .NET 8/9 and WPF.</li><li>
Build high-performance, visually rich, and responsive UI components.</li><li>
Implement MVVM patterns using CommunityToolkit.Mvvm with source generators.</li><li>
Integrate Microsoft.Extensions.Hosting within WPF applications.</li><li>
Work on packaging and deployment using MSIX.</li><li>
Ensure seamless integration with Windows 11 visual design standards.</li><li>
Engineer virtualized UIs optimized for performance and low memory usage.</li><li>
Collaborate with cross-functional teams for design, development, and testing.</li></ul><h2 class="jobSectionHeader"> 
Key Expertise Required</h2><ul><li>
.NET 8/9</li><li>
CommunityToolkit.Mvvm (source generators)</li><li>
Windows Presentation Foundation (WPF)</li><li>
Microsoft.Extensions.Hosting in WPF applications</li><li>
MSIX deployment</li><li>
Windows 11 UI integration</li><li>
High-performance UI virtualization</li><li>
Strong command over XML, XAML, and MVVM architecture</li></ul><h2 class="jobSectionHeader"> 
Preferred Skills</h2><ul><li>
Experience in enterprise desktop application development</li><li>
Knowledge of CI/CD pipelines for desktop applications</li><li>
Familiarity with performance profiling tools</li></ul>
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.NET WPF Developer

Tech Domain

We are looking for an ONSITE IT &amp; Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area &amp; you may support them as per your availability (weekdays, weekends).Tasks will be L1 &amp; L2 IT/Networking related like desktop support, Server/Rack part (Hard disk drives, etc.) hardware installation &amp; replacement. Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support.Base Skill Set:&#9989; Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms&#9989; Professionally trained &amp; certified in IT Infrastructure Library &amp; Windows Server Administration and also has a sharp focus on utilizing the programming techniques for various initiative activities&#9989; Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.&#9989; Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devicesJob Type: Contract Contract length: 12 monthsPay: Rs1,000.00 - Rs1,500.00 per hourWork Location: On the road

Network Support Engineer

Explore 1671+ Desktop support engineer in Karachi this December. Find roles across top companies and apply now to boost your career.

1671 desktop support engineer jobs IN Karachi

Karachi, Pakistan - Desktop support Engineer -L2

Onsite Support Engineer PA L1

L1 Support Engineer

L1 Support Engineer

Development Support Engineer - Male

.NET WPF Developer

Network Support Engineer