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HR Ways

IT Support Engineer - Onsite Karachi﻿About Company: ﻿﻿With over 40 years of expertise, a trusted leader in enterprise solutions delivers innovative tools like eAudit to drive audit efficiency and client success.Job DescriptionWe are seeking for an IT Support Engineer. The role involves Client management &amp; Office Infrastructure.Key Responsibilities:- Bank Application Deployment: ﻿Perform on-site installation and configuration of eAudit software at various bank branches and head offices. ﻿- Technical Liaison: ﻿Work with bank IT teams to ensure server readiness, networking, and database connectivity. ﻿- Office IT Management: ﻿Provide support for internal laptops and maintain the **IP Phone (VoIP)** system. ﻿- Systems Monitoring: ﻿Ensure application uptime across our Pakistan and France cloud hosting environments. ﻿- Support: ﻿Troubleshoot and resolve technical issues for banking clients post-deployment. ﻿ T﻿echnical Requirements: ﻿Education:Bachelors degree in CS, IT, or related field. ﻿Software Skills:Basic knowledge of application deployment and web server environments. ﻿Networking:Familiarity with LAN/WAN and **IP Phone** setup. ﻿Databases:Basic SQL knowledge for data troubleshooting. ﻿Professionalism:Strong communication skills suitable for a corporate banking environment.﻿ ﻿﻿Other Details:Experience: 0 - 1 years ﻿Timings: 9:00 AM - 6:00 PM ﻿Work Days: Monday - Friday ﻿Location: DHA, Karachi ﻿Benefits: Hospitalization Medical CardJob Type: Full-timeWork Location: In person

IT Support Engineer | Onsite Karachi | Morning Shift

IBL UNISYS

Job Title: System &amp; Network Support Engineer Department: Information Technology Job Type: Contractual, Full-time Location: Karachi (On-site)About IBL-UnisysIBL-Unisys, part of the IBL Group of Companies, has been a market leader in Pakistan for over a century. Specializing in distribution, marketing, and manufacturing of global brands, we also deliver innovative IT solutions to support our clients.Job SummaryWe are looking for a skilled System &amp; Network Support Engineer to maintain, troubleshoot, and support our IT infrastructure. The ideal candidate will ensure the smooth operation of systems, networks, and end-user environments while providing timely technical support.Key Responsibilities<ul><li>Install, configure, and maintain operating systems (Windows/Linux) and enterprise applications</li><li>Monitor and maintain network infrastructure (LAN/WAN, routers, switches, firewalls)</li><li>Troubleshoot hardware, software, and network issues in a timely manner</li><li>Manage user accounts, permissions, and access controls (Active Directory, email systems, etc.)</li><li>Provide technical support to end-users (onsite and remote)</li><li>Perform system backups and ensure data security and recovery procedures</li><li>Maintain documentation of systems, configurations, and procedures</li><li>Ensure systems are updated with latest patches and security standards</li><li>Coordinate with vendors for hardware/software support and procurement</li><li>Assist in IT projects, upgrades, and deployments</li></ul>Education &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>Certifications such as Cisco CCNA (or higher), Fortinet NSE, or equivalent are preferred.</li><li>Strong knowledge of:</li></ul>-Windows Server / Linux OS -Networking concepts (TCP/IP, DNS, DHCP, VPN) -Routers, switches, and firewalls<ul><li>Minimum 2+ years in network administration.</li><li>Hands-on experience with Cisco switches and Fortinet firewalls.</li><li>Experience with Active Directory and Office 365/Google Workspace</li><li>SD-WAN knowledge.</li><li>VLAN management, routing and switching expertise.</li><li>Experience managing multiple ISP links and access points.</li></ul>Job Types: Full-time, ContractWork Location: In person

System & Network Support Engineer

IT Support Engineer - Onsite Karachi﻿About Company: ﻿﻿With over 40 years of expertise, a trusted leader in enterprise solutions delivers innovative tools like eAudit to drive audit efficiency and client success.Job DescriptionWe are seeking for an IT Support Engineer. The role involves Client management &amp; Office Infrastructure.Key Responsibilities:Bank Application Deployment: ﻿Perform on-site installation and configuration of eAudit software at various bank branches and head offices. ﻿ ﻿Technical Liaison: Work with bank IT teams to ensure server readiness, networking, and database connectivity. ﻿ ﻿Office IT Management: Provide support for internal laptops and maintain the **IP Phone (VoIP)** system.﻿﻿Systems Monitoring: Ensure application uptime across our Pakistan and France cloud hosting environments. ﻿ ﻿Support: Troubleshoot and resolve technical issues for banking clients post- deployment. Technical ﻿ ﻿﻿ T﻿echnical Requirements: ﻿Education:Bachelors degree in CS, IT, or related field. ﻿Software Skills:Basic knowledge of application deployment and web server environments. ﻿Networking:Familiarity with LAN/WAN and **IP Phone** setup. ﻿Databases:Basic SQL knowledge for data troubleshooting. ﻿Professionalism:Strong communication skills suitable for a corporate banking environment.﻿ ﻿﻿Other Details:Experience: 3-4 years ﻿Timings: 9:00 AM - 6:00 PM ﻿Work Days: Monday - Friday ﻿Location: DHA, Karachi ﻿Benefits: Hospitalization Medical CardJob Type: Full-timeWork Location: In person

Technical Support Engineer

QuickStart Technologies, Inc.

Platform Support Engineer Job Locations: Karachi, PakistanFunctional Department: TechnologyType: Regular, Full-TimeWorking hours: 6:00PM to 3:00AM PKTVision: Transforming how the world discovers, develops, and unleashes cyber talent.Mission: We&rsquo;re not just filling skills gaps&mdash;we&rsquo;re redefining how companies hire, grow, and retain the people who power their security future.Overview: QuickStart is a leader in IT workforce development that helps job-seekers break into in-demand IT fields and upskills existing IT professionals. The organization uses its proprietary learning methodology and workforce readiness platform (CLIPP) to deliver personalized learning using AI and multi-modal formats. We partner with leading universities, certification providers, and employers to build and transform IT workforce for Fortune 5000 customers in the areas of App Dev, Dev Ops, Information Security, Cloud computing and Data Science. If you are interested in becoming a part of a team that is changing the game in IT training and workforce development, we want to hear from you.At QuickStart, we are committed to upholding the following core values:P*assion |Respect | Accountability | Innovation | Speed | Execution [ PRAISE* ]We are seeking a motivated Platform Support Engineer to join our team. The ideal candidate will have a strong technical background and a passion for education technology, ensuring our platform is robust, accessible, and user-friendly for learners and instructors alike.Responsibilities, include but are not limited to:&middot; LMS Maintenance &amp; Support: Manage, monitor, and upgrade the LMS (e.g., , Canvas, Salesforce, Student Management System, CLIPP or inhouse built Platforms) to ensure 99.9% uptime and optimal performance of the platform.&middot; Troubleshooting: Act as the technical point of escalation to diagnose and resolve complex user issues, such as login problems, course content access issues, certifications, submissions or SCORM/API failures.<ul><li>Deployments: Work with Development and DevOps Team to setup VMs/Instances for Labs/classes, Code deployments for PHP, Nodejs or java and run dependent Database scripts as necessary.</li></ul><ul><li>Infrastructure &amp; Security: Manage cloud infrastructure (AWS/Azure/GCP), database performance, and ensure secure data handling, particularly concerning user progress tracking and assessments. Be Part of the migrations of applications, Cloud and Database Services.</li></ul>&middot; Automation: Utilize scripting (Python, Bash, Go, Groovy) to automate routine tasks, such as user provisioning, course enrolments, or report generation.<ul><li>Documentation: Create and maintain technical documentation, including troubleshooting guides, system architecture diagrams, and user manuals.</li></ul><ul><li>Reporting: Generate and analyze usage metrics, including learner progress, engagement, and pass/fail rates for management review or bug tracking into JIRA/Confluence or SharePoint.</li></ul>&middot; Mentoring: Mentor/train junior team members, to ensure team can support day to day tasks.Minimum Qualifications:Education and Experience<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.</li><li>5+ years in a technical role, preferably in a SaaS or education-related field.</li><li>Strong knowledge of Linux/Unix environments.</li><li>Experience with SQL and relational database management (e.g., MySQL, PostgreSQL, SQLServer, RDS/MongoDB).</li><li>Familiarity with web technologies (HTML, CSS, JavaScript, NodeJS, PHP).</li><li>Experience with SCORM, xAPI (Experience API), or QTI/LTI standards.</li><li>Knowledge of cloud platforms (AWS, Azure and GCP) and containerization (Docker/Kubernetes/ACS/ECS).</li><li>Experience in an EdTech environment.</li><li>Certifications such as AWS Certified Solutions Architect, Azure Certificated Administrator CompTIA Linux+, or similar.</li></ul>Pay: Rs350,000.00 - Rs400,000.00 per monthWork Location: In person

Platform Support Engineer

APP IN SNAP (Private) Limited

<div>
 
 We are looking for a proactive Application Support Engineer to provide technical and operational support for business-critical applications and banking/transaction systems. The ideal candidate will be responsible for monitoring production systems, troubleshooting issues, supporting deployments, and coordinating with development and external teams.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Provide
 
 Level 1 and Level 2 application support
 
 for production systems.
 </li>
 <li>
 Monitor system performance and troubleshoot application issues.
 </li>
 <li>
 Perform
 
 SIT/UAT testing
 
 and assist in production deployments.
 </li>
 <li>
 Maintain and monitor
 
 scheduled jobs and system processes
 
 .
 </li>
 <li>
 Support
 
 PR and DR environments
 
 for applications.
 </li>
 <li>
 Coordinate with
 
 development teams and external vendors
 
 for issue resolution.
 </li>
 <li>
 Analyze logs and system data to identify root causes of incidents.
 </li>
 <li>
 Execute
 
 SQL queries
 
 for data extraction and reporting.
 </li>
 <li>
 Provide support for
 
 ATM, POS, mobile banking, and transaction systems
 
 (if applicable).
 </li>
 <li>
 Assist business users with application-related issues.
 </li>
 <li>
 Ensure system availability and operational continuity.
 </li>
 </ul>
 
 Required Skills
 
 <ul>
 <li>
 SQL and database querying (strong hands-on experience with SQL Server, including advanced query writing for data analysis, troubleshooting is a must)
 </li>
 <li>
 Understanding of IIS server, application deployment, and configuration management
 </li>
 <li>
 Experience in supporting deployments on SQL Server and IIS environments
 </li>
 <li>
 Application troubleshooting and monitoring
 </li>
 <li>
 Production support processes
 </li>
 <li>
 UAT/SIT testing
 </li>
 <li>
 Incident handling and resolution
 </li>
 <li>
 Basic knowledge of middleware and integrations
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Communication and coordination skills
 </li>
 </ul>
 
 Preferred Skills
 
 <ul>
 <li>
 Experience with
 
 Oracle / AS400 systems
 
 </li>
 <li>
 Banking or fintech application support experience
 </li>
 <li>
 Exposure to
 
 core banking systems
 
 </li>
 <li>
 Understanding of
 
 DR/PR environments
 
 </li>
 <li>
 Experience with
 
 transaction monitoring systems
 
 </li>
 </ul>
 
 Education
 
 
 Bachelor&rsquo;s degree in computer science, IT, or related field.
 
 
 Job Type: Full-time
 
</div>

Application Support Specialist

Albi

<div>
 
 We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration companies with the technology they need to scale and grow their businesses.
 
 
 As our customer base continues to grow, we are expanding our global support organization to ensure customers receive reliable, timely, and high-quality technical support.
 
 
 We are looking for a
 
 Support Engineer I
 
 to join our Karachi-based team. This is an
 
 entry-level / junior engineering role
 
 that works closely with Support Specialists and senior engineers to
 
 troubleshoot, fix, and resolve customer issues
 
 . You will work directly on production-impacting problems, contributing code fixes, data corrections, and configuration changes under established processes and guidance.
 
 
 This position supports
 
 U.S. evening hours
 
 and requires working
 
 4:00 AM - 1:00 PM Karachi time (with a 1-hour break),
 
 or approximately 5:00PM - 2:00AM US Central Time.
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Partner with Support Specialists to investigate, troubleshoot,
 
 fix
 
 , and resolve customer-reported technical issues.
 </li>
 <li>
 Diagnose root causes by analyzing application behavior, logs, and data.
 </li>
 <li>
 Implement
 
 code fixes in .NET-based applications
 
 for well-scoped, low-to-medium complexity issues, following established development and deployment processes.
 </li>
 <li>
 Write and execute
 
 SQL queries
 
 , including safe
 
 bulk operations
 
 (updates/inserts) to correct data issues when required.
 </li>
 <li>
 Reproduce issues in lower environments and validate fixes before deployment.
 </li>
 <li>
 Own assigned support cases end-to-end, ensuring timely communication, proper resolution, and post-fix validation.
 </li>
 <li>
 Escalate complex or high-risk issues to senior engineers with clear analysis and proposed solutions.
 </li>
 <li>
 Collaborate with engineering and QA teams to ensure fixes are properly tested and released.
 </li>
 <li>
 Document fixes, root causes, and preventive steps in internal knowledge bases.
 </li>
 <li>
 Participate in shift handovers to ensure continuity across time zones.
 </li>
 <li>
 Continuously build technical expertise in the product, platform, and support tooling
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 
 0-2 years of professional experience
 
 in technical support, application support, or software engineering.
 </li>
 <li>
 Working knowledge of
 
 .NET / C#
 
 , including debugging, fixing bugs, and understanding application flow.
 </li>
 <li>
 Strong
 
 SQL skills
 
 , including:
 </li>
 <ul>
 <li>
 Writing queries with joins and filters
 </li>
 <li>
 Data analysis and validation
 </li>
 <li>
 Experience or exposure to
 
 bulk operations
 
 with attention to safety and data integrity
 </li>
 </ul>
 <li>
 Solid troubleshooting and analytical problem-solving skills.
 </li>
 <li>
 Strong sense of
 
 ownership and accountability
 
 for customer-impacting issues.
 </li>
 <li>
 Good written and verbal
 
 communication skills
 
 in English.
 </li>
 <li>
 Ability to work responsibly with production systems and follow change-management processes.
 </li>
 <li>
 Willingness to work
 
 4:00 AM - 1:00 PM PKT
 
 to support U.S. evening operations.
 </li>
 <li>
 Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience contributing bug fixes in a production environment.
 </li>
 <li>
 Familiarity with REST APIs and debugging API-related issues.
 </li>
 <li>
 Exposure to CI/CD pipelines and code review processes.
 </li>
 <li>
 Experience with ticketing systems (Zendesk, Jira, Freshdesk).
 </li>
 <li>
 Basic understanding of cloud platforms (Azure preferred).
 </li>
 <li>
 Prior SaaS or customer-facing technical experience.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 We're driven by purpose, fueled by high energy, and committed to helping our people grow.
 
 
 We offer:
 
 <ul>
 <li>
 Competitive salary aligned with the Karachi market
 </li>
 <li>
 Paid time off and company holidays
 </li>
 <li>
 Medical insurance coverage
 </li>
 <li>
 Real ownership of production issues and meaningful technical work
 </li>
 <li>
 Mentorship from experienced engineers
 </li>
 <li>
 Clear career progression
 </li>
 <li>
 Supportive, collaborative team culture
 </li>
 <li>
 Stable work schedule aligned with U.S. business needs
 </li>
 </ul>
 
 Your growth matters to us. We provide hands-on experience, trust, and support to help you develop into a strong engineer while making a real impact for our customers.
 
</div>

Support Engineer

Job description:Location: Naya Nazimabad - Gymkhana04:00PM to 12:00AMJob Summary:The IT Support Officer will be responsible for providing technical assistance and support to staff and clients within the organization. This role includes diagnosing hardware and software problems, managing and troubleshooting IT systems, maintaining network infrastructure, and ensuring smooth IT operations. The IT Support Officer will also be responsible for escalating more complex issues to higher-level technical support when necessary.Key Responsibilities:<ul><li>Provide first-line support to resolve hardware, software, and network-related issues.</li><li>Respond to and resolve IT support tickets in a timely manner.</li><li>Assist employees with setting up and troubleshooting computers, printers, and other peripherals.</li><li>Perform routine maintenance of IT equipment, ensuring optimal performance.</li><li>Install, configure, and update operating systems, applications, and security patches.</li><li>Monitor system performance and identify potential issues before they escalate.</li><li>Troubleshoot and resolve basic network connectivity issues.</li><li>Assist with the configuration and maintenance of routers, switches, and firewalls.</li><li>Maintain network documentation and ensure data backups are performed regularly.</li><li>Ensure compliance with organizational IT policies and procedures.</li><li>Implement security measures to protect data and systems from cyber threats.</li><li>Monitor IT systems for potential vulnerabilities or breaches.</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer

Explore 705+ It support engineer in Karachi this April. Find roles across top companies and apply now to boost your career.