customer support executive Jobs in Karachi

customer support executive

field service engineer

software engineer

executive sales support

international sales and support executive Jobs in Karachi

international sales and support executive

it support engineer

System 360

Brain Power Technical Services is actively seeking technically proficient individuals with strong interpersonal abilities for the role of IT Support Engineer.Requirements &amp; Responsibilities:<ul><li>Design, implement, and maintain networking systems to support company operations.</li><li>Conduct regular assessments of network security and recommend enhancements as needed.</li><li>Collaborate with cross-functional teams to troubleshoot and resolve network issues promptly.</li><li>Ensure the efficient operation of routers, switches, firewalls, and other networking equipment.</li><li>Develop and implement network policies and procedures to optimize performance and security.</li><li>Monitor network performance and recommend adjustments to meet changing business needs.</li><li>Provide technical support to end-users and assist in resolving connectivity issues.</li><li>Collaborate in the planning and execution of network infrastructure upgrades and expansions.</li></ul>Experience:<ul><li>3-4 years of relevant experience in network engineering.</li><li>Familiarity with VOIP solutions. (preferably 3CX)</li><li>Familiarity with Microsoft Office365 and ticketing systems.</li><li>Competency in the Windows (8/10/11/Server) environment.</li><li>Strong English communication skills (spoken and written).</li><li>Effective problem-solving and research capabilities.</li></ul>Position Details:Full-time | Night Shift | 7pm - 5am | Karachi, Pakistan Note: Mikrotik/Cisco/Microsoft certifications are preferred.Brain Power Technical Services known for its progressive work environment and employee appreciation, welcomes applications from qualified individuals. To apply, please send your CV to brainpowertechnical@gmail.comJob Type: Full-timeWork Location: In person

IT Support Engineer

Bisma Group

Company Overview:AUA Solutions is an IT Enabled B2B data company, providing outsourced data management and database software consultancy services to companies in US/Canada and worldwide looking for back-office support with their business-to-business sales, marketing and recruitment related lead generation and prospecting activities. Formed in year 2006, AUA Solutions offers customer-centric and value-added data services in various industry verticals in line with a tight-knit corporate philosophy that starts and ends with high-quality client deliverables. Our service offerings include but are not limited to B2B targeted email &amp; contact list development, demand lead generation, software customization, digitization &amp; data entry, CRM/system data cleansing and verification, database maintenance, data append &amp; enrichment, database phone validation, online data collection, as well as other web-based back-office data functions that support and complement the B2B sales, marketing, admin, compliance and recruiting efforts of our global clients. AUA Solutions is ranked among Pakistan&rsquo;s Top 100 IT &amp; IT Enabled Services Exports companies by Pakistan Software Export Board (IT &amp; Telecom Ministry).Job Description:We are currently seeking young, highly charged, detail-oriented professionals for our IT &amp; Network division. Suitable candidates will be required to manage the division with minimum supervision, maintain and manage the server, assist with troubleshooting and etc.&middot; Minimum 1 years of working experience in a Software House /BPO / IT and Networks is a MUST.&middot; Familiarity with VOIP(Asterisk-Freepbx/Elastix) Cisco Router/Switches, Linux, TMG, PFSense etc.&middot; Ability to manage and maintain MS Windows Server 2008-12-16.&middot; Knowledge of major user software installation and troubleshooting as well as hardware and peripherals. &middot; Knowledge of TCP/IP, SIP, RDP, H.323, VLAN, Virtualization (VMware, ESXI, Vsphere, hyper-V), WLANS. &middot; Experience with IP Telephony, Network Security, Disaster Recovery.&middot; Ability to read, write, communicate, speak and comprehend English&middot; Willing and capable to manage the entire Networks division, with minimum supervision.&middot; BCS, BSc, BE, BS, Btech, BSTE, MIS, Microsoft / Cisco /Linux Certified with 4-year college degree preferred.&middot; Preference will be given to applicants with prior BPO or IT company experience&middot; May be required to work from home once in a while&middot; MUST have PC and internet connectivity at homeSkills Required:&middot; VOIP(Asterisk-Freepbx/Elastix), Microsoft Servers, Cisco, Linux, Proxy ServersJob Compensation &amp; Other Details Bonus: Annual Bonus (performance-based) Increments: After every 6 months, based on performance as per semi-annual appraisal.Benefits: Training, Paid Personal/Emergency Leaves, Timely pay, for long-term employees: Health, Maternity, Disability &amp; Life family coverage, Advance &amp;Loan Facility, BC Program, Growth &amp; Promotions, Education Assistance, Commitment Bonus, Van Service(Drop Only) etcJob Timings: Eve-Night Evening: 6:00 pm to 4:00 am (Saturday and Sunday Closed)Age: 20-32 YearsJob Type: Full-timeCOVID-19 considerations: Mask and hard copy of C.V is CompulsoryJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthLocation:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

IT Network & Support Engineer

We are seeking a skilled Hardware Technician with strong experience in networking, surveillance systems, and CCTV installation/maintenance. The ideal candidate will be responsible for ensuring smooth functioning of IT hardware, security systems, and network infrastructure.Key Responsibilities:<ul><li>Install, configure, and maintain hardware equipment (PCs, servers, printers, peripherals).</li><li>Setup, monitor, and troubleshoot CCTV cameras, DVR/NVR, and surveillance systems.</li><li>Perform regular maintenance and testing of network devices (routers, switches, access points, cabling).</li><li>Diagnose and resolve hardware, networking, and system connectivity issues.</li><li>Ensure security surveillance systems are operational and meet compliance standards.</li><li>Provide on-site and remote technical support to end-users.</li><li>Document hardware issues, repairs, and preventive maintenance activities.</li><li>Collaborate with IT team to upgrade systems and improve infrastructure efficiency.</li></ul>Requirements:<ul><li>Proven experience as a Hardware Technician / IT Support Engineer.</li><li>Hands-on expertise in CCTV, surveillance systems, and networking equipment.</li><li>Strong knowledge of LAN/WAN, IP configuration, cabling, and troubleshooting.</li><li>Familiarity with Windows OS, servers, and basic networking protocols.</li><li>Ability to diagnose hardware/software faults quickly and effectively.</li><li>Excellent problem-solving and communication skills.</li><li>Relevant diploma/degree in IT, Computer Science, or related field.</li></ul>Location: Gulshan e Iqbal, Karachi.Job Type: Full-timeWork Location: In person

Hardware Technician

Web Cube Technologies

About the Role: As a Support Engineer specializing in WordPress, you'll play a critical role in ensuring a smooth customer experience. You&rsquo;ll work both independently and alongside our development team to:<ul><li>Respond to customer inquiries promptly and professionally.</li><li>Troubleshoot and resolve issues related to WordPress themes, plugins, compatibility, and usability.</li><li>Assist users with E-commerce, LMS, memberships, Affiliate programs, gamification tools, and more.</li><li>Collaborate with the dev team on complex technical issues.</li><li>Track bugs and customer enhancement requests.</li><li>Maintain support case records and help build our knowledge base.</li><li>Stay updated on the latest WordPress trends and best practices.</li><li>Contribute to continuous process improvements.</li><li>Achieve support KPIs and customer satisfaction targets.</li></ul>Qualifications:<ul><li>Proven experience working with international clients and resolving their queries confidently.</li><li>Excellent written and verbal communication skills in English.</li><li>Strong knowledge of WordPress architecture, themes, plugins, and ecosystem.</li><li>Bachelor's degree in Computer Science or a related field.</li><li>Experience in a software development or technical support environment.</li><li>Strong troubleshooting and analytical skills.</li><li>A customer-first attitude with excellent interpersonal skills.</li><li>Detail-oriented and able to multitask effectively.</li></ul>How to Apply Send your resume to zainab@webcubetechnologies.comJob Type: Full-timeExperience:<ul><li>International client: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Support Engineer (WordPress)

SAZ Enterprises

We are seeking a versatile and dynamic professional to join our team as a IT Specialist &amp; Department Support Executive. This role is pivotal in providing comprehensive assistance to our Regional Sales Manager (RSM) and Customer Relations Manager (CRM), while also managing creative design, social media presence, publicity activities, and technical support.Qualifications and Skills:<ul><li>Education: At least Bachelor&rsquo;s degree in related field.</li><li>MS Office proficiency.</li><li>Experience: At least 2 years in IT support, graphic designing, or relevant fields. Experience with social media management and publicity is preferred.</li><li>Technical Proficiency: Strong IT troubleshooting skills, familiarity with network administration, and expertise in Adobe Creative Suite.</li><li>Creative Skills: Advanced graphic designing capabilities and a solid understanding of social media marketing principles.</li></ul>Key Responsibilities:1. Assistance to RSM &amp; CRM:<ul><li>Provide administrative and operational support to the RSM and CRM.</li><li>Support the digital execution matters of sales and customer relations strategies.</li></ul>2. Graphic Designing &amp; Social Media:<ul><li>Create visually compelling designs for marketing materials, social media, and promotional campaigns.</li><li>Including not limited to illustrations, logos, layouts, and other creative materials.</li><li>Manage and enhance social media accounts, ensuring engaging content and consistent posting.</li><li>Analyze social media performance and implement strategies for optimization.</li><li>Can successfully design, run and supervise online campaigns, print ads, websites, videos, Carousel etc</li><li>Conceptualizing visuals based on requirements.</li><li>Creating images and layouts using design software.</li><li>Testing graphics across different media.</li></ul>3. Publicity Management:<ul><li>Coordinate promotional events, press releases, and publicity campaigns under the CRM's leadership.</li><li>Ensure clear and effective communication across all publicity platforms.</li><li>Collaborating with copywriters and creative directors.</li><li>Ensuring final designs are visually appealing and on-brand.</li></ul>4. IT Support:<ul><li>Managing the organization&rsquo;s technology infrastructure.</li><li>Handle hardware, software, networks, and security systems.</li><li>Troubleshooting technical issues, maintaining servers, ensuring data security.</li><li>Diagnosing and resolving hardware and software problems providing technical support to employees.</li><li>Installing and configuring computer systems, networks, and applications</li></ul>*Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

IT Specialist & Department Support Executive

Key Responsibilities1. Graphic Design &amp; Social Media Management<ul><li>Develop visually engaging designs for marketing materials, social media, and promotional campaigns.</li><li>Create illustrations, logos, layouts, and other creative assets.</li><li>Manage and grow social media accounts with consistent, engaging content.</li><li>Monitor performance metrics and optimize strategies accordingly.</li><li>Lead and oversee digital campaigns, print advertisements, websites, videos, and carousel posts.</li><li>Ensure cross-platform compatibility and brand consistency in all visual outputs.</li></ul>2. Publicity Coordination<ul><li>Organize promotional events, press releases, and publicity initiatives under CRM guidance.</li><li>Maintain clear and effective communication across all publicity channels.</li></ul>3. IT Support &amp; Infrastructure Management<ul><li>Oversee the organization&rsquo;s technology systems, including hardware, software, networks, and cybersecurity.</li><li>Provide technical support and resolve issues for staff.</li><li>Install and configure systems, applications, and networks.</li><li>Collaborate with creative teams to ensure technical alignment with design outputs.</li></ul>4. Departmental Assistance<ul><li>Offer administrative and operational support to RSM and CRM.</li><li>Assist in executing digital strategies for sales and customer relations.</li><li>Ensure final deliverables are visually compelling and aligned with brand standards.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Graphic Designer cum IT & Dept Support (Support Executive)

HR Ways

About the job GTM EngineerWe're hiring GTM Engineer (Karachi)We are looking for a Lethal GTM Engineer who does a ton of yorkers (ie, GTM work, research, and fieldwork) and consistently gets amazing ROI on niche markets. The brands we work with are extremely dynamic, so you will have a playground of offers and pitches to score in.About the client we're hiring for:&#65279;Our client &#65279;is a one-stop solution provider for your AR, VR, Artificial Intelligence &amp; Machine Learning, and Web &amp; Game Development needs.Duties:<ul><li>Define, build, and scale GTM workflows rooted in a deep understanding of our ideal customer profile and full revenue lifecycle.</li><li>Write copy that sells, primarily focused on B2B retainers of $3000-12,000/month.</li><li>Partner with GTM leadership to translate process requirements into scalable workflows that serve sales, marketing, and customer support teams.</li><li>Run targeted automation and personalization experiments for outbound and account-based campaigns, then scale successful approaches.</li><li>Continuously refine processes and workflows using AI, automation, and analytics to increase efficiency and data accuracy.</li><li>Get qualified meetings.</li></ul>Requirements:<ul><li>GRIT - perseverance for long-term goals. If you find grunt work boring, this role is not for you.</li><li>Getting stuff done and problem-solving attitude.</li><li>Built a funnel in the past - advanced experience using Lemlist, Instantly, Clay, Apollo, and a CRM of choice.</li><li>Previous experience of running campaigns with over 3% response rate @ 1000+ leads.</li></ul>Job Location: Gulshan Block 13, Karachi.Job Mode: Full Time Onsite&#65279;&#65279;About HR Ways: &quot;HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.&quot;Job Type: Full-timePay: Rs250,000.00 per monthWork Location: In person

GTM Engineer

Explore 1341+ It support engineer in Karachi this October. Find roles across top companies and apply now to boost your career.