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device and telco security

VaporVM

<div><div><div><b>Date Posted:</b></div>
23 February, 2026</div>
<div><div><b>Industry:</b></div>
IT Services and IT Consulting</div>
<div><div><b>Location:</b></div>
VAPORVM IT SERVICES DMCC</div></div>
<br><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2>
<div><h2 class="jobSectionHeader"><b>DTS Security Consultant (8+ Years Experience)</b></h2>
<p>
Serves as the Subject Matter Expert (SME) and solution architect for endpoint, IoT, and device security operations within the Devices &amp; Telco Security Tower. This role defines strategic architecture, policy governance, and integration roadmaps for unified device protection under the MSS framework.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3>
<p></p>
<p>&ndash; Define and own the device and endpoint security strategy, ensuring alignment with MSS objectives and compliance with NCA and CST standards.</p>
<p>
&ndash; Architect and integrate endpoint protection, MDM, and IoT security solutions to ensure unified visibility and response capabilities.</p>
<p>
&ndash; Oversee implementation and tuning of EDR tools such as Matrix42 and SentinelOne for advanced threat prevention and response.</p>
<p>
&ndash; Develop secure onboarding frameworks for IoT devices, ensuring encryption, access control, and compliance with operational policies.</p>
<p>
&ndash; Establish governance and policy frameworks for endpoint lifecycle management, patching, and posture validation.</p>
<p>
&ndash; Lead audits, security assessments, and configuration baselines for device security systems.</p>
<p>
&ndash; Collaborate with Infrastructure, Data Security, and Identity Towers to ensure consistent and secure cross-domain integrations.</p>
<p>
&ndash; Conduct proof-of-concepts for emerging device security technologies and recommend enhancements for MSS delivery.</p>
<p>
&ndash; Mentor technical staff, ensuring consistent adoption of best practices in endpoint and IoT security.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Shift Coverage</b></h3>
<p>
8&times;5 operational coverage (morning and evening shifts) with on-call for P1 and P2 incidents.</p>
<h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3>
<p></p>
<p>&ndash; Bachelor&rsquo;s or Master&rsquo;s degree in Cybersecurity, Computer Science, or Network Engineering.</p>
<p>
&ndash; Minimum of 8 years&rsquo; experience in endpoint and IoT security design, operations, or architecture.</p>
<p>
&ndash; Proven experience integrating endpoint and IoT security controls in telecom or managed environments.</p>
<p>
&ndash; Deep knowledge of device policy frameworks, encryption standards, and threat protection strategies.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Preferred Certifications</b></h3>
<p></p>
<p>&ndash; Matrix42 Certified Architect or SentinelOne Advanced Analyst.</p>
<p>
&ndash; CISSP, CCSP, or equivalent security leadership certification.</p>
<p>
&ndash; ISO 27001 Lead Implementer or NCA/CST Compliance Practitioner.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Reporting Line</b></h3>
<p>
Reports to Devices &amp; Telco Security Tower Lead.</p>
<h3 class="jobSectionHeader"><b>
Tools &amp; Platforms</b></h3>
<p></p>
<p>Matrix42, SentinelOne, IoT management interfaces, EDR dashboards, vulnerability scanning and compliance platforms.</p></div></div><p></p>

Device and telco security

<div><div><div><b>Date Posted:</b></div>
23 February, 2026</div>
<div><div><b>Industry:</b></div>
IT Services and IT Consulting</div>
<div><div><b>Location:</b></div>
VAPORVM IT SERVICES DMCC</div></div>
<br><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2>
<div><p>Responsible for managing and optimizing endpoint, mobile, and IoT security systems, ensuring continuous protection and compliance across the managed services environment. This role oversees operational excellence, threat remediation, and technology integration under the Devices &amp; Telco Security Tower.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3>
<p></p>
<p>&ndash; Lead configuration and policy tuning for endpoint protection and EDR tools (Matrix42, SentinelOne) to meet operational KPIs.</p>
<p>
&ndash; Manage IoT device security onboarding, ensuring adherence to network segmentation and identity-based access controls.</p>
<p>
&ndash; Perform advanced threat analysis and coordinate with SOC and infrastructure teams to resolve endpoint-related incidents.</p>
<p>
&ndash; Conduct vulnerability scanning, device compliance audits, and root-cause analysis of recurring issues.</p>
<p>
&ndash; Maintain endpoint protection baselines, patch automation policies, and data protection standards across the device landscape.</p>
<p>
&ndash; Develop and review Standard Operating Procedures (SOPs) and operational documentation.</p>
<p>
&ndash; Lead coordination with internal and external stakeholders during incident response and change management processes.</p>
<p>
&ndash; Mentor junior engineers and specialists to ensure consistency and quality across the device security operations.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Shift Coverage</b></h3>
<p>
8&times;5 operational coverage (morning and evening shifts) with on-call rotation for P1 and P2 incidents.</p>
<h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3>
<p></p>
<p>&ndash; Bachelor&rsquo;s degree in Cybersecurity, Computer Science, or related discipline.</p>
<p>
&ndash; Minimum of 5 years&rsquo; experience in endpoint, mobile, or IoT device security operations within managed or telecom environments.</p>
<p>
&ndash; Strong understanding of EDR, MDM, and IoT device onboarding and monitoring practices.</p>
<p>
&ndash; Proficiency in security incident handling and forensic triage for endpoint-related incidents.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Preferred Certifications</b></h3>
<p></p>
<p>&ndash; Matrix42 Certified Professional or SentinelOne Advanced Threat Analyst.</p>
<p>
&ndash; CISSP, CISM, or equivalent governance certification preferred.</p>
<p>
&ndash; ISO 27001 Implementer or equivalent audit readiness credential.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Reporting Line</b></h3>
<p>
Reports to Devices &amp; Telco Security Tower Lead.</p>
<h3 class="jobSectionHeader"><b>
Tools &amp; Platforms</b></h3>
<p></p>
<p>Matrix42, SentinelOne, IoT management interfaces, device compliance dashboards, endpoint visibility and monitoring tools.</p></div></div><p></p>

Device and Telco security

help AG

<div><p>Help AG is looking for a System Security Engineer responsible for managing endpoint security technologies, including EDR/XDR platforms, endpoint management, OS hardening, and security monitoring. The role involves implementing security controls, managing patching and device compliance, supporting incident response, and automating security operations using tools such as Microsoft Defender, Intune, and PowerShell.</p><p><b><br>
Responsibilities:</b></p><p></p><ul><li>
Administer and manage endpoint detection and response solutions including Microsoft Defender for Endpoint, CrowdStrike Falcon, and SentinelOne.</li><li>
Perform policy configuration, exclusions management, alert triage, and proactive threat hunting.</li><li>
Manage next-generation antivirus and exploit protection features such as Attack Surface Reduction (ASR), Controlled Folder Access, and exploit mitigation.</li></ul><ul><li>
Configure Windows Defender Firewall, web filtering, and endpoint device control policies (e.g., USB restrictions).</li><li>
Implement application control using AppLocker and Windows Defender Application Control (WDAC).</li><li>
Apply Windows security hardening based on CIS Benchmarks and Microsoft Security Baselines.</li><li>
Manage Group Policy (GPO) and ADMX configurations including local admin restrictions and Windows LAPS<b>.</b></li></ul><ul><li>
Manage enterprise device lifecycle using platforms such as Microsoft Intune, Microsoft Endpoint Configuration Manager (SCCM/MECM), Jamf (macOS), and Workspace ONE.</li><li>
Support device provisioning, enrollment workflows, and Windows Autopilot deployments.</li></ul><ul><li>
Manage patching using Windows Update for Business, WSUS, and SCCM.</li><li>
Deploy and maintain third-party updates for applications such as Google Chrome, Java, and Adobe Acrobat.</li><li>
Package and deploy applications using MSI, MSIX, and Win32 formats via scripting or management tools.</li></ul><ul><li>
Work with identity services including Active Directory and Microsoft Entra ID.</li><li>
Configure Conditional Access policies and device compliance policies.</li><li>
Manage endpoint security features including BitLocker disk encryption, key escrow, and recovery processes.</li><li>
Implement credential protection mechanisms such as Credential Guard, LSASS protection, and disabling legacy protocols (e.g., SMBv1, NTLM where possible).</li><li>
Support certificate-based authentication using PKI fundamentals for device, Wi-Fi, and VPN authentication.</li></ul><ul><li>
Analyze endpoint telemetry from Windows Event Logs, Sysmon, and Microsoft Defender advanced hunting.</li><li>
Support incident response activities including host isolation, artifact collection, scanning, containment, and remediation.</li><li>
Conduct endpoint triage investigations involving processes, services, scheduled tasks, registry persistence, and system artifacts.</li><li>
Perform threat hunting using KQL queries and map findings to the MITRE ATT&amp;CK framework.</li></ul><ul><li>
Demonstrate understanding of networking concepts including TCP/IP, DNS, DHCP, and proxy configurations.</li><li>
Troubleshoot TLS/certificate issues, VPN client behavior, and split-tunneling impacts.</li><li>
Understand network requirements and firewall/proxy considerations for EDR and MDM communications.</li></ul><ul><li>
Develop automation scripts using PowerShell for device inventory, compliance validation, and remediation tasks.</li><li>
Integrate with APIs such as Microsoft Graph and EDR platform APIs for automation and reporting.</li><li>
Basic knowledge of Python scripting is considered an advantage.</li></ul><p></p><p><b>
Qualifications &amp; Skills
</b></p><p></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Cybersecurity, Information Technology, or a related field.</li><li>
3&ndash;6+ years of experience in endpoint security, system security engineering, or cybersecurity operations.</li><li>
Hands-on experience with Microsoft security ecosystem including Defender, Intune, and Entra ID.</li><li>
Strong knowledge of endpoint protection technologies, device management, and security hardening practices.</li><li>
Experience with scripting (PowerShell required; Python is a plus).</li><li>
Familiarity with threat hunting, incident response, and endpoint forensic analysis.</li><li>
Preferred Certifications:
</li></ul><ul><li>CompTIA Security+</li><li>
Certified Ethical Hacker (CEH)</li><li>
Certified Information Systems Security Professional (CISSP)</li><li>
Microsoft Security or Endpoint Management certifications</li></ul><p></p><p><b>
Benefits</b></p><ul><li>Health insurance with one of the leading global providers for medical insurance</li><li>Career progression and growth through challenging projects and work</li><li>Employee engagement and wellness campaigns and activities throughout the year</li><li>Excellent learning and development opportunities</li><li>Annual flight tickets</li><li>Inclusive and diverse working environment</li><li>Flexible / Hybrid working environment</li><li>Open Door Policy</li></ul><p></p><p><b>
About Us</b></p><p>
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.</p><p>
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in February 2020, creating a cybersecurity and digital transformation powerhouse in the region.</p><p>
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams, and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their businesses.</p></div>

System Security Engineer

Dexiconn

<div>
 <p>
  <strong>
   About the Company
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  DEXICONN is an international technology company building infrastructure for device-backed financing.
 </p>
 <p>
  The platform connects device manufacturing, fintech partners, and lifecycle governance into a scalable infrastructure model operating across multiple markets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are expanding our internal IT operations and looking for a System Administrator responsible for maintaining and supporting the company&rsquo;s internal systems and infrastructure.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  The System Administrator will be responsible for ensuring stable operation of the company&rsquo;s internal IT infrastructure, supporting employees, and maintaining system reliability, security, and connectivity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role focuses on day-to-day system operations, monitoring, and technical support for internal teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Infrastructure &amp; Systems
  </strong>
 </p>
 <ul>
  <li>
   Maintain internal servers, network infrastructure, and cloud services
  </li>
  <li>
   Monitor system performance and availability
  </li>
  <li>
   Manage system updates, patches, and backups
  </li>
  <li>
   Maintain VPN, firewall, and access control configurations
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   IT Support
  </strong>
 </p>
 <ul>
  <li>
   Provide technical support for employees and office systems
  </li>
  <li>
   Troubleshoot hardware, software, and network issues
  </li>
  <li>
   Support secure connectivity and internal communication systems
  </li>
  <li>
   Maintain workstation and device configuration standards
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Security &amp; Access Management
  </strong>
 </p>
 <ul>
  <li>
   Manage user accounts and permissions
  </li>
  <li>
   Implement and maintain access control policies
  </li>
  <li>
   Monitor basic system security and log activity
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Monitoring &amp; Documentation
  </strong>
 </p>
 <ul>
  <li>
   Monitor uptime and system performance
  </li>
  <li>
   Identify infrastructure issues and propose improvements
  </li>
  <li>
   Maintain documentation for systems, configurations, and procedures
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   3+ years of experience as a System Administrator or IT Infrastructure Engineer
  </li>
  <li>
   Experience with Linux and/or Windows server environments
  </li>
  <li>
   Knowledge of networking fundamentals (TCP/IP, VPN, firewalls)
  </li>
  <li>
   Experience with cloud platforms (AWS, Azure, or similar)
  </li>
  <li>
   Understanding of IT security practices
  </li>
  <li>
   Experience supporting internal corporate IT environments
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred
  </strong>
 </p>
 <ul>
  <li>
   Experience with container environments (Docker)
  </li>
  <li>
   Basic understanding of DevOps tools and workflows
  </li>
  <li>
   Experience working in international or distributed teams
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Personal Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong troubleshooting and problem-solving skills
  </li>
  <li>
   Structured and responsible approach to system management
  </li>
  <li>
   Ability to work independently
  </li>
  <li>
   Clear communication with technical and non-technical colleagues
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary and KPI
  </li>
  <li>
   Work in a fast-growing international technology company
  </li>
  <li>
   Opportunity to build and maintain infrastructure supporting global operations
  </li>
 </ul>
</div>


System Administrator

SITA Switzerland Sarl

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO </b><b>SITA</b><b>
</b></h2><div>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</div><div></div><div><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a <b>Great Place to Work&reg;</b> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</div><div></div><div><br>
Are you ready to love your job?</div><div></div><div><br>
The adventure begins right here, with you, at SITA.</div><h2 class="jobSectionHeader"><b><br>
ABOUT THE ROLE &amp; TEAM</b></h2><div>
As a Business Development Manager, you will not only bring expertise in product strategy, commercial engagement, and customer-centric solutioning but also play a critical role in driving transformation and innovation within Communications Data Exchange Portfolio. Being able to successfully support Communications Data Exchange Portfolio&rsquo;s wider vision requires the ability to apply strategic skills such as Constructive Communication, Cross-functional Collaboration, Project Management, and Business Case Justification.</div><h2 class="jobSectionHeader"><b><br>
</b></h2><h2 class="jobSectionHeader"><b>
WHAT YOU&rsquo;LL DO</b></h2><ul><li>
Business growth. Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within assigned existing customer accounts via upsell and cross-sell including the identification of opportunities in new buying centers. Maintain a pipeline of qualified active opportunities and manage them to close. Ensure there is a strategic fit between the opportunity and SITA capabilities.</li><li>
Executive relationships. Increase the number and frequency of interactions with key customer and industry personnel especially executive buyers business partners and industry associations. Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas.</li><li>
Highly targeted and measurable demand creation activities for a set of products within SITA Business Areas/Lines directly aligned with the attainment of specific objectives in a vertical segment or a geography. Work to raise prospect awareness and consideration through presentations webinars and other outreach events.</li><li>
Drive prospecting efforts with Sales Reps. Engage with Sales Reps in high &amp; early customer meetings to build pipeline in customer opportunity reviews and workshops and assist sales engineers with developing complex solutions to meet buyer needs.</li><li>
Pipeline acceleration and deal strategy. With Sales Reps drive the increase in the number and value of qualified sales opportunities for the assigned Business Area/Lines. With a view across multiple prospect interactions suggest tactics pricing competitive positioning and ideas for sales reps to incorporate into their selling strategies. Maintain a pipeline of qualified active opportunities and manage them to close. Accurately capture and report all aspects of account and opportunity information within a sales force automation application. Accurately report on forecast/pipeline.</li></ul><ul><li>
Execute Go to Market BU product plan, driving cross-functional collaboration across sales, product, and delivery teams</li><li>
Present and promote SITA&rsquo;s product portfolio to customers and partners</li><li>
Facilitate workshops and meetings to gather customer insights and feedback</li><li>
Support pre-sales activities including RFP responses and solution positioning</li><li>
Work with other units of SITA as needed to create an effective solution for the client</li><li>
Contribute to strategic account planning and long-term customer engagement</li><li>
Collaborate with account managers and product teams to shape solution strategy aligned with BU goals, customer needs and market trends.</li><li>
Ensure customer needs are translated into actionable product requirements</li></ul>
Qualifications:
<h2 class="jobSectionHeader"><b>ABOUT YOUR SKILLS</b></h2><ul><li>
7+ years proven success in generating revenue growth in a sales and/or business development role</li><li>
5+ years relevant industry and/or market segment experience</li><li>
5+ years relevant product experience preferred</li><li>
Tele prospecting background preferred</li><li>
Previous marketing experience desirable</li><li>
Track record of achieving/exceeding sales targets</li><li>
Track record of building client relationship at Senior Management level</li><li>
Track record of building and implementing business development plans incl. assessing analyzing tracking &amp; consolidating market data</li></ul><ul><li>
Experience in Telco/Technology specialized sales and commercial strategy development and execution</li><li>
Proven sales track record in the technology sector and be confident discussing Telco/Technology portfolio.</li><li>
Strong technical aptitude and ability to keep it simple.</li><li>
Strong communication and storytelling skills to influence stakeholders and customers</li><li>
Proven ability to collaborate across functions and lead cross-functional initiatives to achieve customer satisfaction and revenue growth</li><li>
Demonstrated ownership and adaptability in dynamic environments</li><li>
Ability to foster open communication and build trust with clients</li><li>
Commercial acumen and understanding of sales processes</li><li>
Demonstrated ability to apply Constructive Communication by shaping solution narratives that secured multimillion-dollar deals</li></ul><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2><div>
We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.<br>
<br>
 Flex Week: Work from home up to 2 days/week (depending on your team&rsquo;s needs)<br>
<ul><li> Flex Day: Make your workday suit your life and plans.</li></ul>
 Flex Location: Take up to 30 days a year to work from any location in the world.<br>
 Employee Wellbeing: We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health &ndash; a personalized platform that supports a range of wellbeing needs.<br>
 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!<br>
 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.<br>
<br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</div></div>

Business Development Manager (Experienced in Networking and Cybersecurity Domain)

Ideasoft

<div><div>Job Overview
</div><div><div><h2 class="jobSectionHeader"><b>Vacancy Description
</b></h2><p></p><div><p>We are looking for an IT Support Engineer/System Administrator.</p>
<p>
As IT Support Engineer, you will be the go-to technical support specialist for ~50+ employees (engineering, security, operations, and leadership teams). You&rsquo;ll own end-to-end user lifecycle, endpoint management, Google Workspace administration, hardware/software troubleshooting, and daily operational support &mdash; ensuring seamless productivity while maintaining high security and compliance standards in a regulated Web3 environment.</p>
</div></div><p></p><div><h3 class="jobSectionHeader"><b>Requirements</b></h3>
<div><ul><li>5&ndash;10 years of hands-on IT support experience in a professional environment (fintech, tech startup)
</li></ul><ul><li>Strong proficiency with Google Workspace administration (user provisioning, groups, Drive permissions, security settings, Endpoint Management)
</li></ul><ul><li>Solid experience supporting macOS and Windows 11 endpoints &mdash; imaging, troubleshooting, software deployment
</li></ul><ul><li>Familiarity with MDM solutions (Google Endpoint Management, Intune, Jamf, or similar) for device compliance and remote management
</li></ul><ul><li>Basic understanding of IT security best practices: MFA, encryption, least privilege, endpoint protection
</li></ul><ul><li>Excellent problem-solving and communication skills &mdash; ability to explain technical issues clearly to non-technical users (engineers, compliance, executives)
</li></ul><ul><li>Organized and detail-oriented &mdash; capable of managing tickets, documentation, and hardware inventory
</li></ul><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or equivalent practical experience
</li></ul></div></div><div><h3 class="jobSectionHeader"><b>Would be a plus</b></h3>
<ul><li>Experience with ticketing systems (Jira, Zendesk, ServiceNow) and basic scripting (Bash, PowerShell, Google Apps Script) for automation
</li><li>Knowledge of endpoint security tools (EDR like Microsoft Defender, antivirus, DLP)
</li><li>Previous role supporting remote/hybrid teams (UAE or international)
</li></ul></div><div><h3 class="jobSectionHeader"><b>Responsibilities</b></h3>
<div><h4 class="jobSectionHeader"><b>User Lifecycle Management:</b></h4>
</div><div><h4 class="jobSectionHeader"><b>Execute full onboarding for new hires (Day 1 readiness):</b></h4>
</div><div><ul><li>Provision Google Workspace accounts (Gmail, Drive, Calendar, Meet) with correct group memberships and security settings
</li></ul><ul><li>Image and configure corporate laptops (macOS &amp; Windows) with required software, security tools, and compliance profiles
</li></ul><ul><li>Enroll devices in MDM (Google Endpoint Management/ any) and enforce MFA/2FA
</li></ul><ul><li>Grant access to internal tools, distribution lists, shared drives, and collaboration
</li></ul><ul><li>channels
</li></ul><ul><li>Suspend/deactivate Google Workspace accounts and revoke access
</li></ul><ul><li>Wipe and recover corporate laptops/assets
</li></ul><ul><li>Set up email forwarding/aliases and data handover to team/manager
</li></ul></div><div><h4 class="jobSectionHeader"><b>Endpoint &amp; Hardware Support:</b></h4>
<ul><li>Manage and troubleshoot corporate endpoints (macOS &amp; Windows 11) &mdash; including software installation, updates, printer setup, Wi-Fi connectivity (corporate &amp; guest networks), and peripheral issues
</li></ul><ul><li>Administer Google Endpoint Management (MDM) for device compliance, remote lock/wipe, app restrictions, and encryption enforcement
</li></ul><ul><li>Provide first-line support for Google Workspace (Gmail, Drive sharing, Calendar, Meet, Docs/Sheets collaboration) &mdash; resolve access, sync, and permission issues
</li></ul><ul><li>Maintain hardware inventory, track assets, and coordinate repairs/replacements
</li></ul></div><div><h4 class="jobSectionHeader"><b>Daily IT Operations &amp; Troubleshooting:</b></h4>
<ul><li>Serve as Tier 1/2 support for all employee IT issues (hardware, software, connectivity, SaaS tools) via ticket system
</li></ul><ul><li>Monitor endpoint health, security alerts (e.g., from Google Endpoint Management), and user-reported incidents &mdash; escalate to security team when needed
</li></ul><ul><li>Support secure file sharing and collaboration using Google Workspace corporate accounts (no personal Gmail usage allowed)
</li></ul><ul><li>Support quarterly compliance checks (e.g., endpoint encryption, MFA enforcement, log reviews)</li></ul></div></div></div></div><p></p>
<br><div><div><div><div>Why IdeaSoft
</div><div><div><h2 class="jobSectionHeader"><b>What We Offer
</b></h2></div><div><div><p>Competitive compensation
</p></div><div><p>Social package (24 working days of annual leave and 5 paid sick days)
</p></div><div><p>Flexible working hours
</p></div><div><p>Challenging projects in diverse business domains and a variety of tech stacks
</p></div><div><p>Personal development and professional growth opportunities
</p></div><div><p>Work with talented, ambitious and family-feel team
</p></div><div><p>Educational possibilities: corporate courses, knowledge hubs, and in-house English classes
</p></div><div><p>Compensation for your professional certification &amp; support for your learning activities
</p></div><div><p>Opportunity to choose IT equipment you like
</p></div><div><p>Corporate social responsibility
</p></div></div><div></div><div><div><div>Tamara Mitiagina
</div><div>Head of Recruitment</div></div></div></div></div></div></div>

IT Support Engineer/System Administrator

Apple

<p>The people here at Apple don&rsquo;t just create products-they create the kind of wonder that&rsquo;s revolutionized entire industries. It&rsquo;s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
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Apple&rsquo;s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers.
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We collaborate with our partners to define opportunities and develop growth plans resulting in delivering a great customer experience and expanded adoption of the Apple ecosystem.<br>
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<b>Description</b><br>
As an AE you will need to grow the business with channel partners who distribute and resell Apple products in the region , driving towards a sales target.
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Establish and lead close working relationship with the senior collaborators of distributors, retail partners &amp; telco operators, to develop their sales efficiency and maximise the sales of Apple products to end-users.<br>
Demonstrate a deep understanding of market trends, retail channel and develop comprehensive account plans that both align with our partners&rsquo; strategies and expand Apple's footprint.<br>
Understand the market and stores on a deep level, spending time in doors and sharing insights to management.<br>
Act as a professional business personnel to develop and manage a reliable forecast and ensure the disciplined use of Apple sales forecasting tools and processes.<br>
Plan and agree with Channel Partners on quarterly sales, marketing and in-store activities, quarterly/weekly sell-in and sell through targets and hold regular performance and planning reviews with Channel Partners.<br>
Work closely with cross-functional teams on forecasts and influence product supply to meet and exceed sales forecasts/targets.<br>
Analyze opportunities in relevant channels and be able to develop strategies to address issues of coverage or quality executions (or both).<br>
Implement marketing programs online &amp; offline, as prescribed by Apple.<br>
Work with the Apple training team to ensure that the team sales staffs are of the highest standard and quality.&quot;,&quot;responsibilities&quot;:&quot;You understand there are many moving parts in an organization. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term.<br>
You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services. You not only meet our customers&rsquo; expectations, but you exceed them.<br>
Customer and partner needs can often be unique-but, you&rsquo;re quick on your feet and connect and influence the right people both inside and outside of Apple. As a go to person with leadership, you are trusted and comfortable in tough situations. You can settle disputes, negotiations and own the hard calls with minimal noise. You step up to conflicts and see them as opportunities to shine.
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You are only as strong as the people around you, so you know how to contribute to your team. You enjoy a collaborative environment with open dialogue and debate. You empower your teammates to do their life&rsquo;s best work. When projects require extra support, you are eager to step up to the plate and bring your knowledge to the table.<br>
You strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don&rsquo;t give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.<br>
You believe that communication is key to Apple&rsquo;s success. You&rsquo;re a dreamer and someone who actively talks and listens through endless possibilities-with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognize perspectives, patiently listen to every detail and commit to what is right, in order to move us forward.<br>
No matter the audience, you are an expert at presenting. And, you&rsquo;re cool under pressure. You make the complex simple and you command an audience by bringing them along for the journey. You empower others to learn, to be curious and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software and services integrate.<br>
Apple and third party solutions solve complex business problems in simple and innovative ways. You create competitive and breakthrough strategies that truly shape the future. You do this by asking why and why not, both stripping out what is not essential and identifying what is. By doing so, you are able to see what&rsquo;s ahead and identify trends that will be critical for growth.<br>
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<b>Preferred Qualifications</b><br>
You have experience in consultative selling and developing channel growth strategies with partners. In your experience, you&rsquo;ve balanced delivering on short-term goals, while building sustainable value for customers and partners, and demand for the future.
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You bring years of experience as an Account Executive for a mobile device or HW company.
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Bachelor&rsquo;s degree or equivalent experience.
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Fluency in French, Arabic and English is required.<br>
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<b>Minimum Qualifications</b><br>
The ideal candidate should have strong organizational skills and the ability to thrive in a dynamic environment.<br>
The ideal candidate should have unwavering tenacity and demonstrate the ability to have great control over the channel.<br>
The ideal candidate should be willing to be in market on a monthly basis.<br>
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At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

Account Executive - North Africa & Levant

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