sales coordinator

sales representative

receptionist

sales associate

sales consultant

customer service representative

Apparel Group

<div>
 
 Job Description
 
 
 
 
 About the Company
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 Overview:
 
 
 
 As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 
 
 
 Job Duties &amp; Responsibility:
 
 
 
 
 Customer Inquiry Resolution:
 
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries, including order status, product information, and shipping details.
 </li>
 <li>
 Handle and resolve customer complaints with professionalism and patience.
 
 
 </li>
 </ul>
 
 Order Management Support:
 
 
 
 <ul>
 <li>
 Assist customers with placing or ducts to provide accurate information to customers.
 </li>
 <li>
 Participate in training sessions to improve knowledge and customer service skills.
 </li>
 <li>
 ders, returns, exchanges, and refunds.
 </li>
 <li>
 Work closely with logistics and warehouse teams to ensure timely delivery of orders.
 
 
 </li>
 </ul>
 
 Feedback and Escalation:
 
 
 
 <ul>
 <li>
 Collect customer feedback and communicate this feedback to the relevant departments for improvement.
 </li>
 <li>
 Escalate unresolved issues to the appropriate internal teams or management.
 
 
 </li>
 </ul>
 
 Database Management:
 
 
 
 <ul>
 <li>
 Keep records of customer interactions, transactions, comments, and complaints.
 </li>
 <li>
 Update customer information in the database during and after each contact.
 
 
 </li>
 </ul>
 
 Policy and Product Knowledge:
 
 
 
 <ul>
 <li>
 Stay up-to-date with company policies, procedures, and pro
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
 </li>
 <li>
 Proven customer support experience or experience as a client service representative.
 </li>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Empathy and a customer-oriented attitude.
 </li>
 <li>
 Ability to work in a team and maintain professionalism under pressure.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
</div>

Customer Service Representative

Pinoy Arabian

We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat with professionalism and efficiency.</li><li>Assist customers with bookings, cancellations, and modifications.</li><li>Provide detailed information about our tours, packages, and services.</li><li>Resolve customer complaints and issues promptly, escalating to management when necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with other team members to ensure customer satisfaction.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 per monthLanguage:<ul><li>Tagalog (Required)</li></ul>

Salar Khan Tourism LLC

Customer Care Representative (Male)At Salar Khan Tourism, we specialize in crafting unforgettable travel experiences across breathtaking destinations. Whether it&rsquo;s cultural tours, adventure expeditions, or custom itineraries, we&rsquo;re passionate about connecting people with the beauty and heritage of our region. We're looking for a Customer Care who shares our love for travel and dedication to exceptional service.Key Responsibilities:Customer Care<ul><li>Respond promptly to customer inquiries via phone, email, WhatsApp, and social media.</li><li>Provide detailed information about tours, packages, availability, pricing, and travel tips.</li><li>Handle booking requests, special requirements, and follow-up support after trips.</li><li>Address and resolve customer complaints with a calm, solution-oriented attitude.</li><li>Maintain accurate records of customer interactions and feedback for continuous improvement.</li><li>Manage Salar Khan Tourism&rsquo;s accounts on Instagram, Facebook, TikTok, and other platforms.</li><li>Plan, create, and schedule engaging content that showcases destinations, traveler experiences, and tour highlights.</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in customer service or social media (tourism or hospitality preferred).</li><li>Excellent communication skills in English (additional languages are a plus).</li><li>Confident in using social media management tools (e.g., Meta Business Suite, Buffer, Later).</li><li>Friendly, professional, and solution-focused attitude.</li><li>Ability to multitask and work both independently and as part of a team.</li></ul>Preferred Qualifications:<ul><li>Degree or diploma in Tourism, Marketing, Communications, or a related field.</li><li>Familiarity with CRM or booking platforms (e.g., TrekkSoft, Zoho).</li><li>Basic design or video editing skills (e.g., Canva, CapCut).</li><li>Passion for travel, culture, and delivering top-tier guest experiences.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Career growth opportunities in a dynamic and growing tourism company.</li><li>Travel perks and discounts on Salar Khan Tourism packages.</li><li>A friendly, collaborative team environment.</li><li>Flexible working hours (based on role requirements).</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

CLINICA MEDICAL CENTER

QUALIFICATIONS:ATLEAST 1 -YEAR OF EXPERIENCE AS A MEDICAL RECEPTIONIST/CALL CENTER REPRESENTATIVEENGLISH AND ARABIC SPEAKINGJOB DESCRIPTION:Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.Keeps patient appointments on schedule by notifying provider of patient&rsquo;s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.Comforts patients by anticipating patients&rsquo; anxieties, answering patients&rsquo; questions, and maintaining the reception area.Ensures availability of treatment information by filing and retrieving patient records.Maintains patient accounts by obtaining, recording, and updating personal and financial information.Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.Helps patients in distress by responding to emergencies.Protects patients&rsquo; rights by maintaining confidentiality of medical, personal, and financial information.Maintains operations by following policies and procedures, reporting needed changes.Contributes to team effort by accomplishing related results as needed.Job Type: Full-timePay: From AED3,500.00 per month

Sky View Development

Company Overview:We are a well-established and trusted real estate brokerage with years of experience in the UAE property market. Our mission is to deliver exceptional service to our clients while maintaining the highest standards of professionalism, transparency, and quality in every transaction.Position Overview:We are seeking a detail-oriented and customer-focused Customer Service &amp; Quality Control Executive to join our team. This role is crucial in ensuring client satisfaction, maintaining service excellence, and upholding compliance with real estate industry standards.Key Responsibilities:<ul><li>Serve as the first point of contact for client inquiries (calls, emails, and walk-ins) and ensure prompt, professional, and friendly responses.</li><li>Handle client concerns, complaints, and feedback, ensuring timely and effective resolution.</li><li>Monitor and review listings, marketing materials, and property advertisements to ensure accuracy, completeness, and compliance with company and RERA standards.</li><li>Conduct follow-ups with clients post-viewings and post-transactions to ensure satisfaction and encourage repeat business.</li><li>Coordinate with sales and leasing teams to ensure all documentation is accurate and complete before submission.</li><li>Track and monitor customer service KPIs and prepare reports for management.</li><li>Perform quality checks on contracts, offers, and other legal documentation for accuracy and compliance.</li><li>Assist in improving customer experience by recommending process and service enhancements.</li><li>Ensure all client data is handled securely and in line with company policies.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in customer service or quality control, preferably in the real estate industry.</li><li>Strong understanding of RERA regulations and Dubai real estate procedures.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>High attention to detail and accuracy.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Proficient in MS Office and CRM systems.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-time

Keolis

<div>The purpose of this position is to promote and improve customer service excellence, handle customers&rsquo; complaints and ensure a safe, secure and clean environment for customers and staff. 
MAIN RESPONSIBILITIES
<ul>
<li>Promoting and improving customer service excellence.</li>
<li>Conduct customer service satisfaction survey and analyse the needs and expectations of customers.</li>
<li>Cooperate with business partners.</li>
<li>Handle customers&rsquo; complaints.</li>
<li>Handle customers&rsquo; requirements and enquiries by telephone, fax and email.</li>
<li>Ensure a safe, secure and clean environment for customers and staff.</li>
<li>Ensure the company strategies and quality systems are followed.</li>
<li>Report and solve faults and problems according to company procedure.</li>
<li>Perform and carry out other duties as instructed / directed by the Assistant Manager Customer Experience and Planning &amp; Performance Manager.</li></ul> 


KEY SKILLS
<ul>
<li>Proficient in spoken and written English and or Arabic.</li>
<li>Active listening.</li>
<li>Attentive to details and able to multitask.</li>
<li>Good interpersonal and communications skills at all levels.</li></ul> 


EXPERIENCES
<ul>
<li>A minimum of 2 years of work experience in a relevant field.</li>
<li>Strong background in transport or services industry is highly preferable.</li></ul> 


EDUCATIONNAL QUALIFCATIONS
<ul>
<li>Ideally a degree or high diploma holder in any discipline.</li></ul></div>

Al Demani Livestock Trading EST

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5729 customer service representative jobs IN Uae

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Customer Service Representative