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sales associate

JAYCEE BRANDS

Our new growing Company are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store&rsquo;s visual appearance in high standards.Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store&rsquo;s sales goals.Responsibilities<ul><li>Ensure high levels of customer satisfaction through excellent sales service</li><li>Assess customers needs and provide assistance and information on product features</li><li>Welcome customers to the store and answer their queries</li><li>Follow and achieve department&rsquo;s sales goals on a monthly, quarterly and yearly basis</li><li>&ldquo;Go the extra mile&rdquo; to drive sales</li><li>Maintain in-stock and presentable condition assigned areas</li><li>Actively seek out customers in store</li><li>Remain knowledgeable on products offered and discuss available options</li><li>Process POS (point of sale) purchases</li><li>Cross sell products</li><li>Handle returns of merchandise</li><li>Team up with co-workers to ensure proper customer service</li><li>Build productive trust relationships with customers</li><li>Comply with inventory control procedures</li><li>Suggest ways to improve sales (e.g. planning marketing activities, changing the store&rsquo;s design)</li></ul>Sales Associate Qualifications:<ul><li>Proven work experience as a Retail Sales Associate, Sales Representative or similar role.</li><li>Basic understanding of sales principles and customer service practices</li><li>Proficiency in English</li><li>Basic Math skills</li><li>Working knowledge of customer and market dynamics and requirements</li><li>Track record of over-achieving sales quota</li><li>Hands-on experience with POS transactions</li><li>Familiarity with inventory procedures</li><li>Solid communication and interpersonal skills</li><li>A friendly and energetic personality with customer service focus</li><li>Ability to perform under pressure and address complaints in a timely manner</li><li>Availability to work flexible shifts</li><li>High school degree; BS degree in Marketing or related field would be a plus</li></ul>Other Requirements:<ul><li>Can join immediately</li><li>Must have cancelled visa or visit visa.</li></ul>No of Hire:4 Female/MaleJob Types: Full-time, Contract Contract length: 24 monthsPay: From AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>Arabic, English, (Required)</li></ul>

Sales Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

BFL Group

<div>
 
 
 Company Overview
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailers of fashion and homeware. With headquarters based in the United Arab Emirates, we serve multiple markets across the region and Southeast Asia.
 
 
 
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite, all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire, and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 The Sales Associate supports store operations by assisting customers, driving sales, and maintaining store standards to ensure a positive shopping experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Customer Engagement &amp; Sales
 
 
 <ul>
 <li>
 Greet customers and assist with product selection and inquiries.
 </li>
 <li>
 Promote products, offers, and in-store promotions.
 </li>
 <li>
 Meet or exceed individual and team sales targets.
 </li>
 </ul>
 
 
 
 
 
 Store Operations &amp; Merchandising
 
 
 <ul>
 <li>
 Maintain a clean, organized, and attractive sales floor.
 </li>
 <li>
 Restock shelves, price merchandise, and assist with inventory control.
 </li>
 <li>
 Support smooth store operations by coordinating with team members.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Store Standards
 
 
 <ul>
 <li>
 Follow store policies, SOPs, and health &amp; safety guidelines.
 </li>
 <li>
 Maintain professional conduct with customers and colleagues.
 </li>
 <li>
 Attend required trainings and meetings and support other duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of retail or customer service experience.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Sales-driven mindset with customer focus.
 </li>
 <li>
 Ability to work flexible hours and adapt to a fast-paced environment.
 </li>
 </ul>
</div>

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
 <li>
 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
 <ul>
 <li>
 Greet the customers and assist them in selecting the right product.
 </li>
 <li>
 Convert the window shoppers to ultimate buyers.
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
 </li>
 <li>
 Must be presentable and well-groomed at all the times
 </li>
 <li>
 Flexible to work for extended hours during the Sale period
 </li>
 <li>
 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
 <ul>
 <li>
 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
 </li>
 <li>
 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same Process
 </li>
 <li>
 Handle the POS (Point of Sale) / Billing Counter efficiently
 </li>
 <li>
 Tally money in the cash till during the beginning / end of the shifts
 </li>
 <li>
 Issue receipts / refunds / change to the customers correctly
 </li>
 <li>
 Process the payments by cash / credit cards / vouchers / automatic debits
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be flexible to work for varied shifts and overtime as per the business requirement
 </li>
 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Maison Alaïa

<div>
 
 Key Responsibilities
 
 
 
 
 Sales driven in line with ALA&Iuml;A commercial strategy and sales ceremony
 
 
 
 <ul>
 <li>
 Reaching monthly store targets with the team
 </li>
 <li>
 Increasing average basket in quantity and value (UPT, VPT)
 </li>
 <li>
 Developing cross-selling
 </li>
 <li>
 Knowing RTW and Accessories construction and vocabulary
 
 
 </li>
 </ul>
 
 Client Service Excellence
 
 
 
 <ul>
 <li>
 Bringing to life the ALA&Iuml;A customer experience
 </li>
 <li>
 Representing with the highest standards and promoting ALA&Iuml;A&rsquo;s name and image inside the Boutique
 </li>
 <li>
 Welcoming Client, in the Boutique, over the phone, by e-mail, according to ALA&Iuml;A guidance and standards
 </li>
 <li>
 Developing the client book and updating the customer database
 </li>
 <li>
 Developing Client loyalty through excellent service and Treatment
 </li>
 <li>
 Reinforcing clientele relationships with consistent follow up
 
 
 </li>
 </ul>
 
 Boutique Operations and Visual Merchandising
 
 
 
 <ul>
 <li>
 Taking part actively in team meetings, events, annual inventory counts and all daily operations as required
 </li>
 <li>
 Respecting and ensuring the highest standards of the displays in line with the Boutique guidance
 </li>
 <li>
 Ensuring a constant Boutique cleanliness and tidiness
 </li>
 <li>
 Respecting and applying security rules and mindset
 
 
 </li>
 </ul>
 
 Brand Ambassador
 
 
 
 <ul>
 <li>
 Maintaining excellent level of product knowledge, understanding products and trends, collections
 </li>
 <li>
 Following the ALA&Iuml;A Grooming
 </li>
 <li>
 Working closely with partners and teams
 
 
 </li>
 </ul>
 
 YOUR PROFILE
 
 
 
 <ul>
 <li>
 Professional experience gained from luxury retail experience
 </li>
 <li>
 Excellent high Client Treatment standards
 </li>
 <li>
 Team player with excellent inter-personal skills
 </li>
 <li>
 Multi-tasker
 </li>
 </ul>
</div>

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