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cluster director of marketing- riyadh marriott Jobs in Riyadh

cluster director of marketing- riyadh marriott

director - commercial (cdu11) 20005057 Jobs in Riyadh

director - commercial (cdu11) 20005057

director development guest arrival experience nas5 mduwfp260174

Qiddiya | القدية

<div>
 Qiddiya Investment Company is leading the way in Saudi Arabia's entertainment and tourism sector, and we are seeking an innovative Director - Development (Guest Arrival Experience) to join our dynamic team. This pivotal role focuses on the Guest Arrival Experience outcomes with the ROW for our ambitious development projects, ensuring smooth execution and compliance with regulatory requirements.
 
 
 The Director - Development (Guest Arrivals Experience) will be responsible for overseeing the development of the brief, Masterplanning, Design and Construction of all assets associated with Landscaping design and the Guest Arrival Experience within the ROW district. They will maintain accountability for governance, compliance and commercial / Cost management for all GAE projects that are delivered within their geographical remit.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee the preparation of project briefs, business case, planning, design, logistics, implementation, stakeholder engagement and management, project controls, operator handover and closeout.
 </li>
 <li>
 Review and update development brief outlining district scope including objectives, timing and budget to guide the concept's overall direction
 </li>
 <li>
 Conduct site visits, respond to queries, assess and review bids; technical and commercial to ensure successful delivery of all assets / Projects
 </li>
 <li>
 Engage with key stakeholders, government entities, operators and other Qiddiya districts teams
 </li>
 <li>
 Manage the achievement of the team's objectives through effective leadership by setting individual objectives, managing performance and developing the team to maximize performance
 </li>
 <li>
 Provide overall direction and guidance to mentor, coach, motivate and challenge team players
 </li>
 <li>
 Working closely with the portfolio leads (Places and Public Realm, Development Marketing, Destination Marketing and Projects) coordinate the design, approval and delivery of integrated outcomes to enhance the Visitor experience to Qiddiya City
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering or a related field (Master's preferred)
 </li>
 <li>
 A minimum of 10-15 years of experience in major programs or a similar field
 </li>
 <li>
 Demonstrated expertise in coordination of public realm for large-scale projects
 </li>
 <li>
 Strong understanding of local regulations, legal processes, and compliance requirements
 </li>
 <li>
 Exceptional project management and organizational skills
 </li>
 <li>
 Excellent negotiation, communication, and interpersonal skills
 </li>
 <li>
 Ability to lead cross-functional teams and manage stakeholder expectations effectively
 </li>
 <li>
 Proficiency in project management and GIS software applications
 </li>
 </ul>
</div>

Director - Development (Guest Arrival Experience) (NAS5-MDUWFP260174)

Qiddiya Investment Company

<div>Qiddiya Investment Company is leading the way in Saudi Arabia's entertainment and tourism sector, and we are seeking an innovative Director - Development (Guest Arrival Experience) to join our dynamic team. This pivotal role focuses on the Guest Arrival Experience outcomes with the ROW for our ambitious development projects, ensuring smooth execution and compliance with regulatory requirements.
The Director - Development (Guest Arrivals Experience) will be responsible for overseeing the development of the brief, Masterplanning, Design and Construction of all assets associated with Landscaping design and the Guest Arrival Experience within the ROW district. They will maintain accountability for governance, compliance and commercial / Cost management for all GAE projects that are delivered within their geographical remit.
Key Responsibilities:<ul>
<li>
Oversee the preparation of project briefs, business case, planning, design, logistics, implementation, stakeholder engagement and management, project controls, operator handover and closeout.
</li><li>Review and update development brief outlining district scope including objectives, timing and budget to guide the concept&rsquo;s overall direction.</li>
<li>Conduct site visits, respond to queries, assess and review bids; technical and commercial to ensure successful delivery of all assets / Projects.</li>
<li>Engage with key stakeholders, government entities, operators and other Qiddiya districts teams.</li>
<li>Manage the achievement of the team&rsquo;s objectives through effective leadership by setting individual objectives, managing performance and developing the team to maximize performance.</li>
<li>Provide overall direction and guidance to mentor, coach, motivate and challenge team players.</li>
<li>Working closely with the portfolio leads (Places and Public Realm, Development Marketing, Destination Marketing and Projects) coordinate the design, approval and delivery of integrated outcomes to enhance the Visitor experience to Qiddiya City.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Engineering or a related field (Master's preferred)</li>
<li>A minimum of 10-15 years of experience in major programs or a similar field.</li>
<li>Demonstrated expertise in coordination of public realm for large-scale projects.</li>
<li>Strong understanding of local regulations, legal processes, and compliance requirements.</li>
<li>Exceptional project management and organizational skills.</li>
<li>Excellent negotiation, communication, and interpersonal skills.</li>
<li>Ability to lead cross-functional teams and manage stakeholder expectations effectively.</li>
<li>Proficiency in project management and GIS software applications.</li></ul></div>

Marriott International

<div>Additional Information 
Job Number25187967 
Job CategoryRooms &amp; Guest Services Operations 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Bell Desk Agent

<div>Additional Information 
Job Number25192103 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe M&eacute;ridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Bill Captain

Hilton

<div>Guest Relations
A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. 
 
What will I be doing? 
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
<ul><li>Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests</li>
<li>Be responsible for special room assignments and suite occupancies</li>
<li>Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room</li>
<li>Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival</li>
<li>Manage the Guest Relations Desk in the hotel lobby</li>
<li>Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements</li>
<li>Maintain the inventory of Guest amenities</li>
<li>Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
</ul>What are we looking for? 
Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Excellent personal presentation and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a VIP Guest</li>
<li>Computer literate and able to navigate through Company systems</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Guest relations experience in the hotel, leisure, and/or entertainment sectors</li>
<li>Proven ability to listen and respond to demanding Guest needs</li>
<li>Conflict resolution experience</li>
<li>Cash handling experience</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Relations

<div>Telephone Operator
A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. 
 
What will I be doing? 
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
<ul><li>Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests</li>
<li>Be responsible for special room assignments and suite occupancies</li>
<li>Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room</li>
<li>Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival</li>
<li>Manage the Guest Relations Desk in the hotel lobby</li>
<li>Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements</li>
<li>Maintain the inventory of Guest amenities</li>
<li>Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
</ul>What are we looking for? 
Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Excellent personal presentation and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a VIP Guest</li>
<li>Computer literate and able to navigate through Company systems</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Guest relations experience in the hotel, leisure, and/or entertainment sectors</li>
<li>Proven ability to listen and respond to demanding Guest needs</li>
<li>Conflict resolution experience</li>
<li>Cash handling experience</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Telephone Operator

Kimpton

<div>Day to day:

People
<ul><li>Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance
</li><li>Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
</li><li>Ensure your team are properly trained on systems, security, service and quality standards</li>
</ul>
Guest Experience
<ul>
<li>Ensure your front office team delivers a great service, professional attention and personal recognition
</li><li>Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
</li><li>Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies
</li></ul>Financial
<ul>
<li>Help prepare annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management
</li><li>Oversee night audit function and preparation of daily financial reports
</li><li>Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk
</li></ul>Responsible Business
<ul>
<li>Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
</li><li>Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel
</li><li>Perform other duties as assigned. May also serve as manager on duty</li>
</ul>
Accountability
This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee a team
What we need from you?
<ul>
<li>Bachelor&rsquo;s degree / higher education qualification / equivalent in Hotel Management/ Business Administration, plus 3 years of Front Office/Guest Service experience including management experience</li>
<li>Must speak fluent English
</li><li>Other languages preferred</li>
</ul>
What do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all IHG&reg; hotels.

Each IHG&reg; hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
<ul><li>True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests</li></ul>
<ul><li>True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay</li></ul>
<ul><li>True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs</li></ul>
<ul><li>True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner</li></ul>

There&rsquo;s so much more to the job than we can capture here. It&rsquo;s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We&rsquo;ll reward all your hard work with a competitive salary and benefits.

Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Front Office Manager

Explore 2558+ Director development guest arrival experience nas5 mduwfp260174 in Riyadh this December. Find roles across top companies and apply now to boost your career.

2558 director development guest arrival experience nas5 mduwfp260174 jobs IN Riyadh

Director - Development (Guest Arrival Experience) (NAS5-MDUWFP260174)

Director - Development (Guest Arrival Experience) (NAS5-MDUWFP260174)

Bell Desk Agent

Bill Captain

Guest Relations

Telephone Operator

Front Office Manager