director, global service operations and project delivery Jobs in Islamabad Pakistan

director, global service operations and project delivery

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director of it operations

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group director cloud & enterprise data network (edn) services

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director global service operations and project delivery

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Director, Global Service Operations and Project Delivery, is responsible for leading and optimizing all operational functions that support the delivery of Services globally. This role oversees Project Management, Global Warehouse Operations, Lifecycle Services, Service Billing, Reporting &amp; Analytics, and Partner Governance. The Director will ensure operational excellence, drive process standardization, and enable scalable, high-quality service delivery across regions.
What you&rsquo;ll do as the Director, Global Service Operations and Project Delivery:
Employees employed in the role of Director, Global Service Operations and Project Delivery shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
Operational Leadership<ul><li>
Provide strategic and operational leadership across Service Operations, including Project Management, Warehouse Operations, Lifecycle Services, and Service Billing.</li><li>
Develop and implement standardized processes, tools, and best practices to ensure consistent global service delivery.</li><li>
Partner closely with Service Delivery, Finance, Supply Chain, Engineering, and Sales to align operational priorities with business goals.</li></ul>
Project Management Oversight<ul><li>
Lead a team of project managers responsible for service implementations, customer programs, and cross-functional initiatives.</li><li>
Responsible for Projects related Order fulfillment and Management
</li><li>Drive process improvement and standards development &ndash; Including but not limited to Projects Inventory Management</li></ul> 
<ul><li>
Establish project governance frameworks, ensuring predictable execution, on-time delivery, and high customer satisfaction.</li></ul>
Warehouse &amp; Logistics Operations<ul><li>
Oversee warehouse operations supporting service parts, inventory management, logistics coordination, and field enablement.</li><li>
Drive improvements in efficiency, accuracy, turnaround time, and cost management.</li></ul>
Lifecycle Services Management<ul><li>
Manage lifecycle services programs including staging, maintenance services, asset lifecycle tracking and disposition.</li><li>
Ensure seamless coordination between internal teams and partners for end-to-end lifecycle service delivery.</li></ul>
Service Billing &amp; Financial Accuracy<ul><li>
Lead the service billing function to ensure accurate, timely, and compliant invoicing.</li><li>
Work with Finance to improve billing processes, reduce leakage, and strengthen revenue assurance mechanisms.</li></ul>
Reporting, Metrics &amp; Dashboards<ul><li>
Develop and manage KPIs, dashboards, and operational reporting to monitor performance, identify trends, and drive decision-making.</li><li>
Own operational reviews, Board-level reporting inputs, and continuous improvement metrics.</li></ul>
Global Coverage &amp; Partner Management<ul><li>
Ensure global support readiness through effective coordination with regional teams and key service partners.</li><li>
Establish governance frameworks for partner performance, contract compliance, operational alignment, and escalations.</li></ul>
Strategic Initiatives &amp; Continuous Improvement<ul><li>
Identify opportunities to enhance efficiency, automation, and customer experience.</li><li>
Lead cross-functional initiatives aimed at scaling service operations and supporting business growth.</li><li>
Drive adoption of tools, technology, and digital capabilities that improve service operations.</li></ul>
What you will bring to the team:
Qualifications<ul><li>
Bachelor&rsquo;s degree in Business, Operations, Supply Chain, Engineering, or related field; MBA preferred.</li><li>
10+ years of experience in Service Operations, Program/Project Management, Supply Chain, or related operational leadership roles.</li><li>
Demonstrated experience leading global teams and managing service partners.</li><li>
Strong understanding of end-to-end service delivery processes, operational governance, and financial controls.</li><li>
Proven ability to design and analyze KPIs, dashboards, and data-driven insights.</li><li>
Excellent leadership, communication, and stakeholder management skills.</li><li>
Ability to work in a fast-paced, matrixed environment with global span of control.</li></ul>
Competencies<ul><li>
Operational Excellence &ndash; Builds scalable processes and drives continuous improvement.</li><li>
Strategic Leadership &ndash; Translates strategy into actionable operational plans.</li><li>
Cross-Functional Collaboration &ndash; Works seamlessly across functions and regions.</li><li>
Analytical Mindset &ndash; Uses data to drive decisions and improvements.</li><li>
Customer Focus &ndash; Ensures operational strategies support customer expectations.</li><li>
Change Management &ndash; Leads teams through transformation and growth.</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job timings: 9:00PM &ndash; 06:00AM (Pk time)</div>

Director, Global Service Operations and Project Delivery

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Director, Global Service Operations and Project Delivery, is responsible for leading and optimizing all operational functions that support the delivery of Services globally. This role oversees Project Management, Global Warehouse Operations, Lifecycle Services, Service Billing, Reporting &amp; Analytics, and Partner Governance. The Director will ensure operational excellence, drive process standardization, and enable scalable, high-quality service delivery across regions.
 
 
 What you&rsquo;ll do as the Director, Global Service Operations and Project Delivery:
 
 
 Employees employed in the role of Director, Global Service Operations and Project Delivery shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Provide strategic and operational leadership across Service Operations, including Project Management, Warehouse Operations, Lifecycle Services, and Service Billing.
 </li>
 <li>
 Develop and implement standardized processes, tools, and best practices to ensure consistent global service delivery.
 </li>
 <li>
 Partner closely with Service Delivery, Finance, Supply Chain, Engineering, and Sales to align operational priorities with business goals.
 
 
 </li>
 </ul>
 Project Management Oversight
 
 
 <ul>
 <li>
 Lead a team of project managers responsible for service implementations, customer programs, and cross-functional initiatives.
 </li>
 <li>
 Responsible for Projects related Order fulfillment and Management
 </li>
 <li>
 Drive process improvement and standards development &ndash; Including but not limited to Projects Inventory Management
 </li>
 <li>
 Establish project governance frameworks, ensuring predictable execution, on-time delivery, and high customer satisfaction.
 
 
 </li>
 </ul>
 Warehouse &amp; Logistics Operations
 
 
 <ul>
 <li>
 Oversee warehouse operations supporting service parts, inventory management, logistics coordination, and field enablement.
 </li>
 <li>
 Drive improvements in efficiency, accuracy, turnaround time, and cost management.
 
 
 </li>
 </ul>
 Lifecycle Services Management
 
 
 <ul>
 <li>
 Manage lifecycle services programs including staging, maintenance services, asset lifecycle tracking and disposition.
 </li>
 <li>
 Ensure seamless coordination between internal teams and partners for end-to-end lifecycle service delivery.
 
 
 </li>
 </ul>
 Service Billing &amp; Financial Accuracy
 
 
 <ul>
 <li>
 Lead the service billing function to ensure accurate, timely, and compliant invoicing.
 </li>
 <li>
 Work with Finance to improve billing processes, reduce leakage, and strengthen revenue assurance mechanisms.
 
 
 </li>
 </ul>
 Reporting, Metrics &amp; Dashboards
 
 
 <ul>
 <li>
 Develop and manage KPIs, dashboards, and operational reporting to monitor performance, identify trends, and drive decision-making.
 </li>
 <li>
 Own operational reviews, Board-level reporting inputs, and continuous improvement metrics.
 
 
 </li>
 </ul>
 Global Coverage &amp; Partner Management
 
 
 <ul>
 <li>
 Ensure global support readiness through effective coordination with regional teams and key service partners.
 </li>
 <li>
 Establish governance frameworks for partner performance, contract compliance, operational alignment, and escalations.
 
 
 </li>
 </ul>
 Strategic Initiatives &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Identify opportunities to enhance efficiency, automation, and customer experience.
 </li>
 <li>
 Lead cross-functional initiatives aimed at scaling service operations and supporting business growth.
 </li>
 <li>
 Drive adoption of tools, technology, and digital capabilities that improve service operations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Operations, Supply Chain, Engineering, or related field; MBA preferred.
 </li>
 <li>
 10+ years of experience in Service Operations, Program/Project Management, Supply Chain, or related operational leadership roles.
 </li>
 <li>
 Demonstrated experience leading global teams and managing service partners.
 </li>
 <li>
 Strong understanding of end-to-end service delivery processes, operational governance, and financial controls.
 </li>
 <li>
 Proven ability to design and analyze KPIs, dashboards, and data-driven insights.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to work in a fast-paced, matrixed environment with global span of control.
 
 
 </li>
 </ul>
 Competencies
 
 
 <ul>
 <li>
 Operational Excellence &ndash; Builds scalable processes and drives continuous improvement.
 </li>
 <li>
 Strategic Leadership &ndash; Translates strategy into actionable operational plans.
 </li>
 <li>
 Cross-Functional Collaboration &ndash; Works seamlessly across functions and regions.
 </li>
 <li>
 Analytical Mindset &ndash; Uses data to drive decisions and improvements.
 </li>
 <li>
 Customer Focus &ndash; Ensures operational strategies support customer expectations.
 </li>
 <li>
 Change Management &ndash; Leads teams through transformation and growth.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00PM &ndash; 06:00AM (Pk time)
</div>

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales
 
 
 
 Position:
 
 Director DICT Center
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Executive Director Govt. and Corporate Sales &amp; Services
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 Job Purpose:
 
 <ul>
 <li>
 Director DICT Center owns DICT revenue and builds a repeatable solutions engine for the enterprise and government businesses. The role is responsible to design and govern large, complex, or innovative DICT and Other solutions; standardize how we design and deliver; develop the in-house apps/integrations required by projects; manages key solution partners; and ensures projects are completed on time.
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 Solutions Design, Innovation, and Standards:
 
 
 <ul>
 <li>
 Lead the design of complex/strategic solutions that require advanced technical and business integration (products, network, partners, applications, data, and operations)
 </li>
 <li>
 Maintain a central library of reusable, tested solution patterns (reference architectures, sizing rules, configuration guides) to speed proposals and ensure consistent quality
 </li>
 </ul>
 
 
 Technical Validation and Feasibility:
 
 
 <ul>
 <li>
 Run early feasibility reviews before any commercial offer is issued&mdash;capacity, integrations, security, serviceability, and delivery timelines
 </li>
 <li>
 Coordinate with Products, Network Planning, IT/NOMC, Cloud to confirm architecture, tools, and partners can meet the promised scope and SLAs
 </li>
 </ul>
 
 
 Pre-Sales and Bid Management:
 
 
 <ul>
 <li>
 Own the pre-sales process for major/complex projects with regions: discovery, solution outline, value case/ROI, and compliance matrix.
 </li>
 <li>
 Lead the end-to-end RFI/RFP/tender responses, consolidating inputs from product, industry, finance, legal, credit/contracts, and partners; ensure proposals are on time, compliant, and margin-safe.
 </li>
 <li>
 Maintain common BoQ/BoM/SoW templates, pricing/assumption checklists, and partner checklists; enforce use in the regions.
 </li>
 </ul>
 
 
 Project Management and Delivery Readiness:
 
 
 <ul>
 <li>
 After contract, lead project kick-off and run PMO governance (plan, milestones, risks, changes) through to customer acceptance.
 </li>
 <li>
 Oversee readiness and handover to NOMC/Engineering/IT with complete design packs, acceptance plans, and operability criteria; drive issue resolution and change control.
 </li>
 </ul>
 
 
 Application Development &amp; Integration (In-house):
 
 
 <ul>
 <li>
 Build and maintain project-specific applications/portals promised in solutions and support them per scope
 </li>
 </ul>
 
 
 Solution Partner Management:
 
 
 <ul>
 <li>
 Identify, onboard, and tier SIs/ISVs/OEMs; certify against our standards; agree joint delivery models and commercial terms
 </li>
 <li>
 Monitor partner quality, security, and compliance for every project; maintain a preferred-partner roster by technology and industry
 </li>
 </ul>
 
 
 Collaboration with Regions and Capability Building:
 
 
 <ul>
 <li>
 Enable regional pre-sales teams with templates, training, and design reviews
 </li>
 </ul>
 
 
 
 
 
 Education :
 
 
 <ul>
 <li>
 Minimum of Bachelors degree in CS, IT, Engineering or related fields with experience related to DICT &amp; Solutions
 </li>
 </ul>
 
 
 Job Specific Skills:
 
 
 <ul>
 <li>
 Transmission Solutions
 </li>
 <li>
 Solution Design &amp; Delivery
 </li>
 <li>
 Pre Sales
 </li>
 </ul>
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Minimum Experience: 8 yrs. or Above. Experience of Solutions Design and delivery shall be preferred
 </li>
 </ul>
</div>

Director Enterprise Solutions /DICT

Creativelogicx

Core Purpose: Owns the delivery performance of services, ensuring SLA/KPI compliance, service governance, risk control, and client satisfaction. Acts as the operational bridge between clients, internal teams, and partners, driving excellence in IT service delivery across global accounts.Responsibilities1. Service Governance &amp; Client Engagement<ul><li>Lead Monthly/Quarterly Service Reviews with clients, presenting SLA dashboards, incident trends, and improvement plans.</li><li>Maintain governance frameworks for each account &mdash; ticket performance, resource utilization, risk registers, and service roadmaps.</li><li>Partner with Client Success Managers to ensure service performance aligns with client expectations.</li></ul>2. Operational Oversight<ul><li>Govern daily service delivery operations across accounts (Hands &amp; Feet dispatch, field services, infra rollouts, support).</li><li>Ensure SLA/KPI compliance across incidents, requests, and problem management.</li><li>Oversee knowledge base usage, playbooks, and escalation workflows.</li></ul>3. Escalation &amp; Risk Management<ul><li>Act as escalation bridge between client stakeholders, engineers, and internal finance/ops teams.</li><li>Lead incident reviews, drive root-cause analysis (RCA), and ensure corrective/preventive actions are implemented.</li><li>Proactively identify risks (capacity, resource, compliance) before they impact service delivery.</li></ul>4. Resource &amp; Vendor Coordination<ul><li>Coordinate resource allocation with internal teams and global partner networks.</li><li>Manage subcontractors/vendors for service delivery, ensuring compliance and SLA performance.</li><li>Balance resource load between steady-state delivery and project activities.</li></ul>5. Reporting &amp; Financial Alignment<ul><li>Provide structured reporting: weekly/monthly dashboards, SLA trends, cost vs budget, margin tracking.</li><li>Support commercial teams in identifying service improvement opportunities tied to renewals or expansions.</li><li>Monitor service profitability &mdash; utilization, field travel, penalties, and cost leakage.</li></ul>6. Continuous Service Improvement (CSI)<ul><li>Drive ongoing improvement initiatives &mdash; automation, process refinement, knowledge management.</li><li>Benchmark against industry best practices (ITIL, ISO, client requirements).</li><li>Promote a culture of proactive service delivery and operational excellence.</li></ul>REQUIREMENTS (MUST HAVE /MANDATORY)&middot; 8&ndash;10 years of experience in IT service delivery governance, with 5+ years in SLA-driven environments.&middot; Proven record of managing enterprise client accounts across multiple regions.&middot; Strong knowledge of ITIL processes (incident, problem, change, request).&middot; Demonstrated capability in escalation management and RCA/SIP.&middot; Excellent communication and client-facing presentation skills.&middot; Ability to coordinate cross-functional and multi-vendor teamsREQUIREMENTS (NICE TO HAVE / PREFFERED)&middot; ITIL Intermediate/Expert certification.&middot; Experience with enterprise ITSM platforms (ServiceNow, Remedy, Jira Service Management).&middot; Familiarity with dispatch/field engineering models and global subcontractor networks.&middot; Financial acumen &mdash; understanding of cost, margin, and commercial levers.&middot; Prior experience with global IT services/consulting companies.Job Type: Full-timeWork Location: In person

Service Delivery Manager

Edge

<div>
 
 
 About Edge
 
 
 
 At Edge, we&rsquo;re building a global talent ecosystem that makes hiring, training, and scaling effortless for high-compliance industries such as healthcare, insurance, and dentistry. By combining recruitment, upskilling, automation, and analytics, we connect world-class professionals with forward-thinking organizations to drive growth and performance.
 
 
 With offices in the U.S., Pakistan, Peru, and Costa Rica, and a rapidly expanding global network, we&rsquo;re redefining how modern workforces are built. If you&rsquo;re driven by innovation, growth, and the pursuit of excellence, Edge is where you&rsquo;ll thrive &mdash; shaping the future of work alongside a high-performance, global team.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a visionary
 
 Director of IT
 
 to lead our technology strategy, infrastructure, and security operations across the organization. This is a pivotal leadership role responsible for building a scalable, secure, and high-performing IT ecosystem that supports Edge&rsquo;s rapid business growth and digital transformation.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute the overall IT strategy aligned with business goals and growth plans.
 </li>
 <li>
 Oversee IT infrastructure, cloud services, cybersecurity, and enterprise systems.
 </li>
 <li>
 Lead a team of IT professionals, ensuring efficiency, reliability, and innovation across all technology functions.
 </li>
 <li>
 Drive automation, process improvement, and system optimization to enhance productivity and service delivery.
 </li>
 <li>
 Manage IT governance, data privacy, and compliance in line with global standards.
 </li>
 <li>
 Partner with business leaders to identify technology opportunities that enable strategic initiatives.
 </li>
 <li>
 Oversee vendor management, IT budgeting, procurement, and contract negotiations.
 </li>
 <li>
 Ensure business continuity, disaster recovery, and strong data protection protocols.
 </li>
 <li>
 Lead digital transformation initiatives, enabling Edge to operate smarter, faster, and safer.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 8+ years of progressive IT leadership experience, including managing infrastructure, applications, and security.
 </li>
 <li>
 Proven success in building scalable IT systems and leading digital transformation in high-growth environments.
 </li>
 <li>
 Strong understanding of cloud technologies (AWS, Azure, or GCP), ERP/CRM systems, and cybersecurity frameworks.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to balance strategic vision with hands-on technical oversight.
 </li>
 </ul>
 
 
 
 
 
 Why Edge
 
 
 
 At Edge, we believe in performance with purpose. You&rsquo;ll be part of a driven, collaborative, and fast-paced environment where technology is not just a function&mdash;it&rsquo;s the foundation of everything we do.
 
 
 
</div>

Director of Information Technology

Director of IT Operations

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 Director Audit &amp; Compliance will be reporting into the VP Finance, EMEA. Your role will take ownership of managing the reporting of monthly results across five entities. The role holder will provide a summary and analysis of the result for review prior to the close, take responsibility for the uploading and checking of the results in the Group Consolidation system and support Balance Sheet and Statutory Accounts work.
 
 
 In addition, all manner of FP&amp;A reporting will be your responsibility to download, create, upload and manage, including budget, quarterly reports and impromptu business info.
 
 
 What you&rsquo;ll do as the Director Audit &amp; Compliance:
 
 
 Employees employed in the role of Director Audit &amp; Compliance shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Lead and manage the Reporting, VAT, and Compliance Team, ensuring accuracy, timeliness, and compliance in all deliverables.
 </li>
 <li>
 Serve as the senior Finance lead for EMEA operations within the Pakistan office, acting as the primary liaison with Group Finance and regional stakeholders.
 </li>
 <li>
 Oversee the end-to-end accounting and financial reporting of subsidiary entities, ensuring adherence to statutory, regulatory, and group reporting standards.
 </li>
 <li>
 Manage the full monthly reporting cycle, including detailed balance sheet reconciliations and variance analysis.
 </li>
 <li>
 Lead the preparation and consolidation of the annual group budget, coordinating with business units and senior management.
 </li>
 <li>
 Support the development of departmental and project-level budgets, ensuring alignment with business strategy and financial targets.
 </li>
 <li>
 Deliver monthly group financial and management reports, providing value-added commentary and insights for decision-making.
 </li>
 <li>
 Drive the quarterly forecasting and planning process, ensuring accuracy and timely delivery.
 </li>
 <li>
 Develop, track, and present quarterly internal KPIs and performance dashboards to senior leadership.
 </li>
 <li>
 Ensure timely and accurate financial reporting to Parent Companies, maintaining compliance with international accounting standards.
 </li>
 <li>
 Strengthen internal controls, processes, and governance frameworks to achieve efficient and reliable financial close cycles.
 </li>
 <li>
 Partner with the Finance Manager on KPI management, balance sheet integrity, and process improvements.
 </li>
 <li>
 Lead the preparation of annual statutory accounts, coordinate with auditors, and oversee successful completion of external audits.
 </li>
 <li>
 Provide oversight of payroll and employee expense processes, ensuring compliance with group policies and local regulations.
 </li>
 <li>
 Contribute to risk management, compliance, and audit frameworks across the business.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Professional Qualification: ACA, ACCA, CIMA, or equivalent.
 </li>
 <li>
 Extensive post-qualification experience in audit, compliance, corporate reporting, and financial leadership.
 </li>
 <li>
 Proven track record of leading finance teams in multinational or EMEA environments.
 </li>
 <li>
 Proficiency in Microsoft Office Suite, with advanced expertise in Excel for data analysis and reporting.
 </li>
 <li>
 Hands-on experience with MS Dynamics 365 (D365) or similar ERP systems (SAP, Oracle, NetSuite).
 </li>
 <li>
 Working within a Shared Service Unit business
 </li>
 <li>
 Previous experience in corporate reporting within an SME or mid-cap business is advantageous.
 
 
 </li>
 </ul>
 Key Skill Requirement
 
 
 <ul>
 <li>
 Advanced skills in Excel and PowerPoint and presentation experience preferred.
 </li>
 <li>
 Exceptional communication and presentation skills &ndash; able to convey complex financial concepts clearly and concisely.
 </li>
 <li>
 Strong strategic thinking with the ability to link financial insights to business objectives.
 </li>
 <li>
 Highly organized with excellent time management and prioritization skills.
 </li>
 <li>
 Leadership capability with experience managing large and diverse teams.
 </li>
 <li>
 Strong focus on process improvement, automation, and systems optimization.
 </li>
 <li>
 Ability to work under pressure in a fast-paced, deadline-driven environment.
 </li>
 <li>
 High degree of integrity, ethics, and professional judgment.
 
 
 </li>
 </ul>
 Beneficial Skills
 
 
 <ul>
 <li>
 Proficiency in Microsoft Access or advanced database/reporting tools.
 </li>
 <li>
 Experience with data analytics tools (e.g., SQL, Python, or R) for financial insights.
 </li>
 <li>
 In-depth knowledge of EMEA VAT and taxation frameworks.
 </li>
 <li>
 Familiarity with UK and Netherlands payroll regulations.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 2:00PM &ndash; 10:30PM (PK time)
</div>

Director Audit & Compliance

Explore 1350+ Director global service operations and project delivery in Islamabad Pakistan this December. Find roles across top companies and apply now to boost your career.

1350 director global service operations and project delivery jobs IN Islamabad Pakistan

Director, Global Service Operations and Project Delivery

Director, Global Service Operations and Project Delivery

Director Enterprise Solutions /DICT

Service Delivery Manager

Director of Information Technology

Director of IT Operations

Director Audit & Compliance