cluster assistant director of sales Jobs in Muscat

cluster assistant director of sales

director of groups and events Jobs in Muscat

director of groups and events

f&b team leader - banquet

head of operations

assistant f&b manager

director of operations f b background a must

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25161449
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the strategic business leader of the property's Hotel Operations . Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand&rsquo;s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and employees and provides a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Looking for someone with strong Food &amp; Beverage Service experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Profitability
 
 
 
 <ul>
 <li>
 Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.
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 Analyzes service issues and identifies trends.
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 Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
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 Works with hotel management team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.
 
 
 </li>
 </ul>
 
 Managing Revenue Goals
 
 
 
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 Monitors hotel operations sales performance against budget.
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 Reviews reports and financial statements to determine hotel operations performance against budget.
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 Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.
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 Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
 
 
 </li>
 </ul>
 
 Leading Operations and Department Teams
 
 
 
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 Champions the brand&rsquo;s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
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 Develops systems to enable employees to understand guest satisfaction results.
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 Communicates a clear and consistent message regarding departmental goals to produce desired results.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
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 Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
 </li>
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 Responds to and handles guest problems and complaints.
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 Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
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 Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resources Activities
 
 
 
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 Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
 </li>
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 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
 </li>
 <li>
 Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
 </li>
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 Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
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 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
 </li>
 <li>
 Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
 </li>
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 Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Operations- F&B Background a must

Acers Hospitality Consultants

Group F&amp;B Cost Controller &ndash; Multi-Brand Hospitality GroupLocation: Muscat, Oman Employment Type: Full-time Reports to: Group Financial Controller &amp; Managing DirectorAbout the CompanyA diversified food &amp; beverage group managing several restaurant, bakery, and caf&eacute; concepts supported by a centralized production kitchen. The group&rsquo;s mission is to deliver consistent quality, efficiency, and profitability through strong operational systems. The company is now strengthening its cost control and inventory management functions to ensure proper food cost analysis, waste reduction, and accurate menu costing across all outlets.Position SummaryThe Group F&amp;B Cost Controller is responsible for implementing and maintaining cost control systems, recipe costing, inventory audits, and variance analyses across all brands and the central kitchen. The ideal candidate will have a deep understanding of kitchen operations, procurement processes, and ERP inventory modules, and will work closely with finance and operations to maintain accurate food and beverage cost data.Key ResponsibilitiesRecipe &amp; Menu Costing<ul><li>Create and maintain accurate recipe cost cards for all menu items.</li><li>Monitor yield tests and standard portion sizes with the Executive Chef and kitchen teams.</li><li>Update cost cards regularly based on ingredient price changes.</li><li>Support menu engineering and profitability analysis by category and outlet.</li></ul>Procurement &amp; Inventory Control<ul><li>Verify that all received goods match purchase orders, invoices, and approved supplier rates.</li><li>Supervise monthly and random stock counts at outlets and central kitchen.</li><li>Ensure correct valuation of inventory and reconciliation between theoretical and actual stock.</li><li>Track wastage, breakage, and spoilage, identifying root causes and corrective actions.</li><li>Collaborate with purchasing to monitor supplier performance and cost fluctuations.</li></ul>Cost Monitoring &amp; Reporting<ul><li>Prepare daily, weekly, and monthly cost reports for management, highlighting variances.</li><li>Review consumption reports against sales to detect discrepancies.</li><li>Analyze kitchen productivity, yield, and wastage percentages.</li><li>Provide detailed F&amp;B cost summaries for each brand and recommend operational improvements.</li></ul>System &amp; Process Management<ul><li>Maintain data accuracy within the ERP or inventory management system.</li><li>Ensure synchronization between POS, inventory, and accounting systems.</li><li>Develop SOPs for receiving, storage, production, and transfer of goods.</li><li>Assist with ERP setup and recipe integration for cost tracking automation.</li></ul>Financial Coordination<ul><li>Work closely with the Group Financial Controller to ensure cost data is integrated into financial reports.</li><li>Support the budgeting and forecasting of food and beverage costs.</li><li>Participate in menu pricing reviews and profitability meetings with management.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or Hospitality Management.</li><li>Minimum 5&ndash;8 years of experience in F&amp;B cost control, preferably within a multi-unit restaurant or hotel group.</li><li>In-depth knowledge of recipe costing, inventory control, and purchasing procedures.</li><li>Experience using ERP or inventory management systems (e.g., FMC, MC, Oracle, SAP).</li><li>Advanced Excel and reporting skills.</li><li>Strong analytical mindset with high attention to detail.</li><li>Ability to communicate effectively with chefs, storekeepers, and finance teams.</li><li>Familiarity with Omani F&amp;B operations is a must.</li></ul>Job Type: Full-timePay: RO800.000 per month

F&B Cost Controller

Group Financial Controller &ndash; Hospitality &amp; F&amp;B OperationsLocation: Muscat, Oman Employment Type: Full-time Reports to: Managing DirectorAbout the CompanyA leading hospitality and food &amp; beverage group operating multiple casual dining, bakery, and quick-service restaurant concepts across Oman. The group also manages a central production kitchen supplying all outlets, with active plans for further expansion and systemization. The company is entering a growth and restructuring phase, implementing financial automation, process standardization, and ERP integration to achieve better governance, visibility, and profitability across all brands.Position SummaryThe Group Financial Controller will serve as a strategic business partner to management, overseeing the full spectrum of financial operations across all entities. The role requires a combination of strong analytical skills, financial leadership, and practical understanding of F&amp;B and hospitality operations. You will build and lead a finance team capable of supporting a multi-brand structure, ensuring that every outlet, department, and supplier is monitored under a unified financial framework.Key ResponsibilitiesFinancial Strategy &amp; Leadership<ul><li>Develop and implement the group&rsquo;s financial policies, controls, and reporting systems.</li><li>Consolidate all financial data from outlets, central kitchen, and holding entity into accurate monthly and quarterly reports.</li><li>Advise senior management on budgeting, forecasting, and long-term strategic planning.</li><li>Ensure compliance with Omani accounting standards, taxation, and statutory regulations.</li><li>Manage relationships with auditors, banks, and government authorities.</li></ul>Accounting &amp; Reporting<ul><li>Oversee general ledger, accounts payable/receivable, fixed assets, and payroll.</li><li>Prepare detailed management reports, financial statements, and variance analyses for all brands.</li><li>Create and maintain a master chart of accounts aligned across outlets and entities.</li><li>Lead month-end and year-end closing activities in a timely and accurate manner.</li><li>Supervise consolidation of results for group P&amp;L, balance sheet, and cash flow.</li></ul>Budgeting &amp; Forecasting<ul><li>Lead annual budgeting cycles in coordination with operations, HR, and supply chain.</li><li>Monitor actual performance against budgets, analyze variances, and recommend corrective actions.</li><li>Implement rolling forecasts to track trends in revenue, cost, and profitability.</li></ul>Controls &amp; Governance<ul><li>Design and implement internal control frameworks covering procurement, sales, inventory, and expenses.</li><li>Ensure data integrity between POS, ERP, and accounting systems.</li><li>Monitor bank reconciliations, supplier payments, and petty cash disbursements.</li><li>Reduce financial risks by enforcing proper approvals and segregation of duties.</li></ul>ERP &amp; Automation<ul><li>Drive implementation of ERP systems covering accounting, procurement, and inventory modules.</li><li>Develop automated dashboards and KPIs for real-time decision-making.</li><li>Integrate data from POS, central kitchen, and outlets into one financial ecosystem.</li></ul>Team Management<ul><li>Recruit, train, and mentor accounting staff within each business unit.</li><li>Establish standardized reporting templates and closing calendars.</li><li>Lead performance reviews and capability-building initiatives within the finance team.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or Business Administration.</li><li>Professional qualification preferred (CPA, ACCA, CMA, or equivalent).</li><li>10+ years of progressive finance experience, with at least 5 years in a leadership or group-level controller position.</li><li>Proven background in multi-unit hospitality, restaurant, or F&amp;B operations.</li><li>Strong technical skills in financial reporting, cost control, and cash flow management.</li><li>Proficiency in ERP systems (SAP, Oracle, or similar) and advanced Excel skills.</li><li>Exceptional analytical, communication, and leadership abilities.</li><li>Ability to work under pressure in a fast-paced environment and manage multiple priorities.</li></ul>Job Type: Full-timePay: RO1,500.000 - RO1,800.000 per month

Group Finance Manager

Wyndham Hotels & Resorts EMEA

<div>
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 Provides the strategic direction for F&amp;B department of the hotel
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 Trains and develops the F&amp;B tram and provides support when required
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 Attends F&amp;B departmental meetings to address any issues or concerns for staff each department on a quarterly basis.
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 Ensures that the operational departments work effectively as one team with the F&amp;B departments to provide seamless service across the
 
 
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 operation.
 
 
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 In conjunction with the Executive Chef, prepares the sales promotions and mailings.
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 Works closely with all F&amp;B HODs to ensure the hotel is in full compliance with licensing, regulations, Health &amp; safety policies, Food Hygiene
 
 
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 regulations and other local policy and procedures.
 
 
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 Ensures health, safety and hygiene and other relevant legislative obligations are fulfilled.
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 Has a detailed understanding of the competitive landscape as a whole in your area/city including emerging trends.
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 Ideally BA hotel Management / Business or equivalent
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 Ideally F&amp;B Manager previously, progressive growth in F&amp;B Division (4 to 5 years relevant management experience)
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 Preferably experience in a 4/5 star branded international hotel chain
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 </ul>
</div>

Assistant F&B Manager

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Muscat , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 
 
 The Director of Groups &amp; Events is responsible for the strategic leadership, operational efficiency, and financial performance of the Groups &amp; Events division. This role ensures seamless execution of conferences, banquets, weddings, and corporate functions, delivering exceptional guest experiences while maximizing revenue and profitability. The incumbent will oversee the Events, Catering, and Banqueting teams, collaborating closely with Sales, F&amp;B, Rooms, and other departments to uphold Shangri-La&rsquo;s service standards and reputation for excellence.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Event Planning &amp; Execution
 
 
 
 <ul>
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 Ensure flawless planning and delivery of all events, meetings, and banquets in line with guest expectations and brand standards.
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 Conduct regular site inspections of function venues and back-of-house areas to monitor setup, cleanliness, and service readiness.
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 Oversee event design, theming, and service delivery to maintain creativity, attention to detail, and consistency.
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 Coordinate with culinary and F&amp;B teams to ensure quality, timing, and presentation of food and beverage offerings.
 
 
 </li>
 </ul>
 
 Guest Experience &amp; Service Standards
 
 
 
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 Guarantee personalized service by understanding guest needs and providing tailored event solutions.
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 Implement and maintain service guidelines with strong emphasis on guest satisfaction and service recovery.
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 Engage directly with event hosts and key clients to build long-term relationships and ensure repeat business.
 
 
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 Hygiene, Safety &amp; Compliance
 
 
 
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 Enforce Shangri-La&rsquo;s hygiene, safety, and sanitation protocols across all banquet and meeting spaces.
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 Ensure compliance with fire safety, health, and licensing requirements for all events.
 
 
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 Administration, Reports &amp; Communication
 
 
 
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 Review daily and overnight reports to track event operations and progress.
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 Share key information and updates from other divisions with the Groups &amp; Events team.
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 Conduct daily and pre-event briefings with banquet leaders and planners to ensure operational alignment.
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 Attend EXCOM meetings and contribute insights related to events and group business.
 
 
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 Meetings &amp; Reviews
 
 
 
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 Lead monthly Groups &amp; Events meetings to review:
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 Maintenance needs and Engineering updates
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 Sales &amp; Catering pipeline updates
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 Event achievements, challenges, and feedback
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 Training needs and service improvement plans
 
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 Budgeting &amp; Forecasting
 
 
 
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 Prepare annual budgets and forecasts for the Groups &amp; Events division based on historical data, market trends, and future demand.
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 Monitor daily revenue, covers, and average spend per event.
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 Provide rolling three-month forecasts and highlight variances to RGM and DOF.
 
 
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 Strategic Leadership
 
 
 
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 Develop and execute business strategies to grow MICE (Meetings, Incentives, Conferences, and Exhibitions) and social event market share.
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 Identify and pursue new business opportunities through competitor analysis and market intelligence.
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 Drive innovation in event offerings, packages, and guest experiences while maintaining profitability.
 
 
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 Operational Management
 
 
 
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 Oversee day-to-day operations of banqueting, events, and catering services.
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 Ensure timely and accurate event setup, service delivery, and breakdown.
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 Maintain high standards of d&eacute;cor, equipment, and service across all event venues.
 
 
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 Financial Oversight
 
 
 
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 Manage event-related financials, including revenue generation, cost control, and profitability analysis.
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 Optimize cost per cover and monitor cost of sales in coordination with F&amp;B and Culinary.
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 Implement yield strategies for banquet spaces to maximize revenue opportunities.
 
 
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 Team Development
 
 
 
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 Lead, coach, and develop the Groups &amp; Events leadership team to deliver consistent excellence.
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 Foster a culture of collaboration, accountability, and guest-centric service.
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 Ensure succession planning and professional growth through training and development programs.
 
 
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 Client &amp; Guest Engagement
 
 
 
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 Build strong partnerships with corporate, government, and social clients to drive repeat and referral business.
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 Actively participate in client meetings, pre-event planning sessions, and post-event evaluations.
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 Develop client appreciation initiatives and maintain strong networks within the local and regional MICE market.
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</div>

Director of Groups and Events

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
Key Responsibilities:
1. Food Safety Management<ul><li>
Develop, implement, and maintain the hotel's Food Safety Management System (FSMS) in line with HACCP principles and local authority requirements.</li><li>
Ensure compliance with Oman Municipality health regulations and corporate hygiene policies.</li><li>
Conduct regular food safety audits in all kitchens, restaurants, bars, and storage areas.</li><li>
Oversee the temperature monitoring, cleaning, and sanitization schedules for all food-related operations.</li></ul>
2. Training &amp; Awareness<ul><li>
Conduct regular training sessions for all F&amp;B and kitchen employees on hygiene and food safety procedures.</li><li>
Ensure new staff undergo proper hygiene induction and ongoing refresher training.</li><li>
Promote a culture of hygiene awareness throughout the hotel.</li></ul>
3. Inspections &amp; Documentation<ul><li>
Perform daily inspections of kitchens, restaurants, and staff canteen to ensure cleanliness and compliance.</li><li>
Maintain proper documentation for all hygiene-related checklists, audits, pest control reports, and corrective actions.</li><li>
Ensure timely calibration and maintenance of food safety equipment.</li></ul>
4. Liaison &amp; Compliance<ul><li>
Liaise with local health authorities, pest control providers, and waste management vendors.</li><li>
Ensure corrective actions are implemented following health inspections and internal audits.</li><li>
Stay updated on food safety regulations, best practices, and emerging risks.</li></ul>
5. Quality Assurance<ul><li>
Work closely with the Executive Chef and F&amp;B management to monitor product quality and storage standards.</li><li>
Verify that suppliers meet the hotel&rsquo;s food safety and hygiene requirements.</li><li>
Support the hotel&rsquo;s sustainability and waste reduction initiatives related to food safety.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree or higher in Food Science/ Food Technology or related or 7+years related experience</li><li>Diversified background with experience in QA and Food Safety</li><li>Excellent communication skills across all levels within and outside of organization</li><li>Solid judgment to know what is appropriate for the organization&rsquo;s size/scope</li><li>Provide support and train to staff to build risk awareness within organisation</li><li>Decisive; flexible; highly adaptable; effective in fast paced and rapidly evolving environment</li><li>Good Command of English and computer literacy</li></ul></div>

Hygiene & Food Safety Manager

Explore 442+ Director of operations f b background a must in Muscat this November. Find roles across top companies and apply now to boost your career.

442 director of operations f b background a must jobs IN Muscat

Director of Operations- F&B Background a must

F&B Cost Controller

Group Finance Manager

Assistant F&B Manager

Director of Groups and Events

Director of Groups and Events

Hygiene & Food Safety Manager