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HR POD Careers

<div>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Masters degree in Education, Business Administration, or related field.
 </li>
 <li>
 Overall 12-15 Years of Experience with 7-10 years of relevant experience in school/education management or operations.
 </li>
 <li>
 Strong leadership, problem-solving, and communication skills.
 </li>
 <li>
 Ability to manage multiple campuses and stakeholders effectively.
 
 
 
 </li>
 </ul>
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations of schools within the region, ensuring adherence to academic and operational standards.
 </li>
 <li>
 Monitor KPIs, student enrollment, staff performance, and overall school compliance.
 </li>
 <li>
 Support in implementing regional initiatives, audits, and quality improvement measures.
 </li>
 <li>
 Coordinate with school leadership teams to address challenges and drive continuous improvement.
 </li>
 <li>
 Manage escalations from parents, staff, and external stakeholders in alignment with school policies.
 </li>
 <li>
 Assist the Regional Director in reporting, planning, and execution of strategic initiatives.
 
 </li>
 </ul>
</div>

Assistant Director Operations (Onsite, Islamabad, PKR Salary)

Nestlé

<div>
 Location: Islamabad Pakistan
 
 
 Company: Nestl&eacute;
 
 
 Job Type: Full-time
 
 
 Qualification: Bachelor&rsquo;s Degree / Engineering
 
 
 Experience: 2 years or more
 
 
 
 Position Summary
 
 
 
 To ensure efficient inbound &amp; outbound operations at the Distribution Center exhibiting leadership ability to manage team-requiring decision making to ensure day-to-day business.
 
 
 
 A day in the life of...
 
 
 
 Ensure optimal staff / labor as well as MHEs utilization during shift
 
 
 Coordinate with transport representative about availability of vehicles &amp; maintaining required level of efficiency by avoiding halting
 
 
 Ensure First Entry First Out (FEFO) / status control while loading
 
 
 To ensure empty pallet supply to production and take corrective action in case of any shortage well before time
 
 
 To provide traceability of finished goods data as and when required
 
 
 Ensuring compliance of all operations according to Standard Operating Procedures
 
 
 To ensure implementation of Good Warehouse Practices &amp; The Nestl&eacute; Food Safety Management System in the Distribution Center
 
 
 To follow safety &amp; environment responsibilities by ensuring implementation
 
 
 Strict compliance of company rules &amp; regulations
 
 
 To accept additional duties and tasks in area other than initially assigned
 
 
 
 What Will Make You Successful?
 
 
 
 MBA / BE 2/3 year relevant experience (Distribution Operations, Supply Chain, Warehousing)
 
 
 Proven ability to take initiatives with successful projects in place
 
 
 Ability to work with diverse and cross functional teams to ensure business continuity
 
 
 Knowledge of MS Office and SAP "MH Modules"
</div>

Team Lead Operations

Nestlé USA

<div>Location: Islamabad Pakistan 
Company: Nestl&eacute; 
Job Type: Full-time
Qualification: Bachelor&rsquo;s Degree / Engineering 
Experience: 2 years or more 
Position Summary 
To ensure efficient inbound &amp; outbound operations at the Distribution Center exhibiting leadership ability to manage team-requiring decision making to ensure day-to-day business. 
A day in the life of...<div>
Ensure optimal staff / labor as well as MHEs utilization during shift</div><div>
Coordinate with transport representative about availability of vehicles &amp; maintaining required level of efficiency by avoiding halting</div><div>
Ensure First Entry First Out (FEFO) / status control while loading</div><div>
To ensure empty pallet supply to production and take corrective action in case of any shortage well before time</div><div>
To provide traceability of finished goods data as and when required</div><div>
 Ensuring compliance of all operations according to Standard Operating Procedures</div><div>
 To ensure implementation of Good Warehouse Practices &amp; The Nestl&eacute; Food Safety Management System in the Distribution Center</div><div>
To follow safety &amp; environment responsibilities by ensuring implementation</div><div>
Strict compliance of company rules &amp; regulations</div>
To accept additional duties and tasks in area other than initially assigned 
What Will Make You Successful?<div>
MBA / BE 2/3 year relevant experience (Distribution Operations, Supply Chain, Warehousing)</div><div>
Proven ability to take initiatives with successful projects in place</div><div>
Ability to work with diverse and cross functional teams to ensure business continuity</div><div>
Knowledge of MS Office and SAP &quot;MH Modules&quot;</div></div>

WORK

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Strong understanding of BPO best practices, methodologies, and quality standards.
 </li>
 <li>
 Minimum of 5 years of experience in BPO operations management.
 </li>
 <li>
 Proven track record of success in leading and growing BPO teams.
 </li>
 <li>
 Excellent communication, interpersonal, and negotiation skills.
 </li>
 <li>
 Data-driven and analytical with a strong focus on continuous improvement.
 </li>
 <li>
 Ability to manage multiple priorities and deadlines in a fast-paced environment.
 </li>
 <li>
 Develop and implement strategic plans to optimize BPO operations and service delivery.
 </li>
 <li>
 Lead and manage a team of BPO professionals, including supervisors, team leads, and agents.
 </li>
 <li>
 Establish and maintain high-quality standards for customer service and process adherence.
 </li>
 <li>
 Monitor key performance indicators (KPIs) and implement continuous improvement initiatives.
 </li>
 <li>
 Identify and implement new technologies and processes to improve BPO efficiency and effectiveness.
 </li>
 <li>
 Manage risk and ensure compliance with industry regulations and best practices.
 </li>
 </ul>
</div>

Director Operations

inDriver

<div><div><div>We are in search of a Head of Department (HOD) to lead initiatives related to Pakistan, with a primary focus on the Kravenmart project. The ideal candidate should possess strong leadership skills, market expertise in Pakistan, and experience managing cross-functional teams within a fast-paced environment.</div></div></div>
 <div><div><div><div><div><h2 class="jobSectionHeader">Responsibilities</h2>
Key Responsibilities: 
&ndash; Help darkstore teams meet revenue and profit goals, based on Board plans. 
&ndash; Make sure new cities launch on time and operating guides are consistent. 
&ndash; Improve service levels (SLA), customer satisfaction (NPS), and other operational metrics by working better with delivery and in-store partners. 
&ndash; Watch how things are going, point out problems, and help plan solutions. 
&ndash; Work with different teams inside and outside the company. 
 
Scope of Responsibility: 
&ndash; This role focuses on Pakistan (KraveMart). 
&ndash; There&rsquo;s a chance to help with international growth in the future. 
&ndash; You&rsquo;ll work directly with local partners and vendors to ensure good delivery and service. 
&ndash; Meeting revenue and cost targets set by the Board. 
&ndash; Achieving SLA and improving NPS. 
&ndash; Launching new cities on time and within budget. 
&ndash; Ensuring operations follow rules and partners perform well.
<h2 class="jobSectionHeader">Qualifications</h2>
&ndash; 5+ years of experience in quick commerce, food delivery, consumer goods, logistics, or startup operations. 
&ndash; Strong understanding of grocery logistics, darkstore operations, and customer experience. 
&ndash; Experience working closely with founders or in startup environments. 
&ndash; A background in finance or analytics is a big plus. 
&ndash; Must be fluent in English; Urdu is needed for the Pakistan role. 
 
Key Skills: 
&ndash; Leading teams and coordinating across different functions. 
&ndash; Analytical thinking and good with data. 
&ndash; Communication and managing relationships with important people. 
&ndash; Standardizing processes and carrying out operations. 
&ndash; Builder mindset: You like getting into the details and making things work better. 
&ndash; Ownership without ego: You get results by influencing others and working as a team. 
&ndash; Adaptability: You do well in fast-changing, high-growth situations. 
&ndash; Troubleshooting &amp; growth mindset: You solve problems and make systems better as you go.</div></div></div></div></div>

Head of Operations

ACE Money Transfer

About ACE Money TransferACE Money Transfer is a UK-based multinational Fintech company, headquartered in Manchester, United Kingdom. We provide fast, secure, and user-friendly online remittance services to customers in 28 countries, including the UK, Europe, Canada, and Australia, enabling them to send money to over 100 countries worldwide.Our mission is to revolutionize the remittance experience through digital innovation, operational excellence, and a strong compliance-first approach. As part of our ambitious growth and digital transformation, we are expanding our leadership team in Pakistan.Position Overview:We are looking for a dynamic, strategic, and experienced Head of Operations to lead and scale our operational teams and systems across multiple geographies. The ideal candidate will have a deep understanding of the remittance/fintech landscape, proven leadership in operations management, and the ability to drive efficiency and excellence across all facets of the business.This critical role reports directly to the CEO (Chief Executive Officer) and works in close partnership with Product, Compliance, Customer Experience, Technology, Finance teams &amp; other teams.Key ResponsibilitiesOperational Strategy &amp; Leadership<ul><li>Develop and implement operational strategies aligned with ACE&rsquo;s global fintech roadmap.</li><li>Oversee end-to-end operations, including transaction processing, reconciliation, customer service, agent support, disbursement, and partner onboarding.</li><li>Translate business goals into actionable plans that enhance scalability, efficiency, and compliance.</li></ul>Team Leadership &amp; Supervision<ul><li>Lead, mentor, and manage cross-functional operations teams across Kharian, Lahore, and Islamabad.</li><li>Foster a high-performance team culture emphasizing ownership, accountability, and collaboration.</li><li>Monitor daily team operations, ensure timely task completion, and uphold quality standards.</li></ul>Workflow Management &amp; Coordination<ul><li>Assign and track operational tasks for effective workflow management.</li><li>Act as a central point of contact for team queries and escalations.</li><li>Collaborate with departments such as Customer Experience, IT, and Tech Support for cross-functional issue resolution.</li></ul>Process Optimization &amp; Continuous Improvement<ul><li>Identify process inefficiencies and lead optimization initiatives using Lean, Agile, or Six Sigma methodologies.</li><li>Drive automation and digitization efforts in partnership with the Technology team.</li><li>Standardize SOPs and enforce best practices across the operations team.</li></ul>KPI Monitoring &amp; Reporting<ul><li>Track and analyse performance metrics such as SLA adherence, payment processing accuracy, and issue resolution times.</li><li>Regularly report key performance indicators to senior leadership with insights and action plans.</li><li>Ensure consistent achievement of service levels and performance goals.</li></ul>Regulatory &amp; Compliance Alignment<ul><li>Ensure all operational activities are compliant with internal policies and external regulatory requirements.</li><li>Liaise with the Compliance and Risk teams to prepare for audits and ensure operational transparency.</li></ul>Quality Control &amp; Risk Management<ul><li>Conduct periodic audits of processes to maintain service quality and compliance.</li><li>Oversee the resolution of payment discrepancies, cancellations, and escalations to ensure customer satisfaction.</li></ul>Problem-Solving &amp; Incident Management<ul><li>Serve as the primary escalation point for operational issues.</li><li>Collaborate with cross-functional teams to resolve system bugs, service disruptions, or payment failures.</li><li>Maintain oversight of open tickets and incident logs to ensure timely resolution.</li></ul>Stakeholder Management &amp; Cross-Functional Collaboration<ul><li>Work closely with Product, Engineering, Finance, Compliance, and Customer Experience to ensure alignment across departments.</li><li>Manage and strengthen relationships with banks, payment service providers (PSPs), and other external vendors.</li></ul>Reporting &amp; Documentation<ul><li>Prepare comprehensive operational reports and dashboards for leadership.</li><li>Maintain documentation of processes, performance benchmarks, and operational incidents.</li></ul>Process Automation &amp; Efficiency GainsIdentify operational processes that can benefit from AI-powered automation&mdash;such as customer support (via chatbots), payment reconciliation, fraud detection, and document verification. Leverage AI tools to reduce manual workload, improve speed, and enhance accuracy across routine tasks.Predictive Analytics for Decision-MakingIntegrate AI-driven analytics to forecast transaction volumes, detect anomalies in payment patterns, and optimize resource allocation. Use predictive models to proactively address operational bottlenecks and support data-driven strategic planning.Other Duties<ul><li>Take on additional responsibilities as assigned by the COO or department leadership to support business needs.</li></ul>Key RequirementsEducation &amp; Certifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations, Engineering, or related field.</li><li>MBA or equivalent Master&rsquo;s degree preferred.</li><li>Certifications in Lean Six Sigma, PMP, Agile, or related frameworks are a strong plus.</li></ul>Experience<ul><li>Minimum 10 years of progressive experience in operations within fintech, remittance, banking, or payment sectors.</li><li>At least 3&ndash;5 years in a senior leadership position managing large operational teams.</li><li>Proven experience in digital transformation, automation, and process scaling.</li></ul>Skills &amp; Attributes<ul><li>Strong leadership, communication, and problem-solving skills.</li><li>Highly analytical with hands-on experience in data-driven decision-making.</li><li>Proficient in ERP systems, CRM platforms, and analytics tools (e.g., Power BI, Tableau).</li><li>Able to perform under pressure in a fast-paced, multicultural, and growing fintech environment.</li></ul>Work Location This role is based in:<ul><li>Kharian</li><li>Lahore</li><li>Islamabad</li></ul>Rarely travel between these cities, and occasional international travel may be required.What We Offer<ul><li>Competitive market salary.</li><li>Health and medical coverage.</li><li>Annual bonuses and rewards.</li><li>Global exposure and leadership development opportunities.</li><li>A fast-paced, inclusive, and growth-oriented work environment.</li></ul>Learn more about ACE Money Transfer: Company ProfileJob Type: Full-timeWork Location: In person

HUAWEI Pakistan

<div>
 
 Huawei is seeking an experienced
 
 Director Strategic Enterprise Sales - Govt Accounts
 
 to
 
 lead strategic relationships, drive business expansion, and manage high-impact projects
 
 within the
 
 public sector and government domains
 
 .
 
 
 
 
 
 The role focuses on
 
 developing CXO-level client relationships
 
 , identifying strategic business opportunities, and driving
 
 large-scale digital transformation initiatives
 
 with government stakeholders. You will be responsible for leading
 
 end-to-end operations
 
 for high-value projects, influencing key decision-makers, and ensuring Huawei&rsquo;s strong positioning in the
 
 pan-government ecosystem
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop
 
 long-term strategic relationships
 
 with CXOs, directors, and senior government stakeholders.
 </li>
 <li>
 Formulate and execute
 
 client relationship plans
 
 , enabling Huawei to become a trusted technology partner.
 </li>
 <li>
 Lead
 
 customer strategic insights
 
 &mdash; identify key challenges, propose tailored ICT solutions, and create
 
 mutual value-based engagements
 
 .
 </li>
 <li>
 Serve as
 
 Project Director
 
 for high-value pan-government projects, ensuring end-to-end delivery success.
 </li>
 <li>
 Drive
 
 project operations
 
 including demand management, negotiations, financial models, dispute resolution, and risk mitigation.
 </li>
 <li>
 Guide Huawei&rsquo;s cross-functional teams to
 
 align solutions with government digitalization strategies
 
 .
 </li>
 <li>
 Act as a
 
 mentor for client managers
 
 , enabling capability development and contributing to a strong talent pipeline.
 </li>
 <li>
 Ensure
 
 compliance with internal controls
 
 , policy guidelines, and corporate governance requirements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s or Master&rsquo;s degree
 
 in Business, IT, Public Administration, or related fields.
 </li>
 <li>
 
 10+ years
 
 of experience in
 
 enterprise sales, public sector business development, or government client management
 
 .
 </li>
 <li>
 
 3+ years
 
 of direct experience managing
 
 pan-government or large-scale ICT projects
 
 .
 </li>
 <li>
 Strong knowledge of
 
 government procurement processes
 
 , bidding models, and public-sector sales frameworks.
 </li>
 <li>
 Proven ability to
 
 engage, influence, and build trust with CXO-level government officials
 
 .
 </li>
 <li>
 Expertise in
 
 complex solution selling, negotiation, and project delivery management
 
 .
 </li>
 <li>
 Excellent stakeholder management, risk assessment, and decision-making skills.
 </li>
 <li>
 Strong cross-functional leadership and ability to collaborate with diverse internal teams.
 </li>
 </ul>
 
 
</div>

Director Strategic Enterprise Sales - Govt Accounts

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1117 director of operations jobs IN Islamabad

Assistant Director Operations (Onsite, Islamabad, PKR Salary)

Team Lead Operations

Team Lead Operations

Director Operations

Head of Operations

Head of Operations

Director Strategic Enterprise Sales - Govt Accounts