sales manager

senior accountant

franchise hotel - director of sales Jobs in Bahrain

franchise hotel - director of sales

account assistant

accounting lead

director of revenue

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 About The Role
 
 
 
 The Director of Revenue is responsible for leading the hotel's commercial strategy to maximize revenue across all departments. This involves analyzing market trends, developing pricing strategies, managing inventory, and collaborating with various teams to optimize revenue performance. The Director of Revenue also oversees the CORE department.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Oversee pricing strategies for rooms, spa services, dining, and other hotel amenities, adjusting rates dynamically to optimize demand and revenue.
 </li>
 <li>
 Monitor competitive market trends, analyze performance data, and adjust strategies accordingly to stay ahead of market changes.
 </li>
 <li>
 Collaborate with the sales, marketing, and front office teams to establish pricing structures and promotional offers that maximize occupancy and revenue per available room (RevPAR).
 </li>
 <li>
 Lead the development of pricing strategies, including room rates, packages, and offers for peak seasons and special events.
 </li>
 <li>
 Conduct regular analysis of key performance indicators (KPIs), identifying areas for improvement and implementing action plans to drive performance.
 </li>
 <li>
 Oversee the forecasting process, ensuring accurate projections of room availability, revenue, and demand trends.
 </li>
 <li>
 Maintain a strong relationship with the sales and marketing departments to ensure alignment on pricing strategies, promotional activities, and revenue goals.
 </li>
 <li>
 Use advanced analytical tools and data to continuously assess and optimize revenue strategies.
 </li>
 <li>
 Act as a key stakeholder in business development efforts, advising senior leadership on revenue growth opportunities.
 </li>
 <li>
 Control rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue.
 </li>
 <li>
 Coordinate group inventory and allocations with the Director of Sales and Marketing, develop and implement policies and procedures pertaining to the revenue management of reservations function.
 </li>
 <li>
 Operate and manage a Property Management System and monitor Delphi Marketing Management System.
 </li>
 <li>
 Produce / Analyze Daily, weekly, monthly and annual reporting as required.
 </li>
 <li>
 Produce and publish a monthly analysis/report summarizing the month end reservations activity.
 </li>
 <li>
 Assist in the creation of the annual Marketing Plan and Annual Budget
 </li>
 <li>
 Establish and/or manage the following: Published, Package and Negotiated Rate Strategy Tiers, Segment Ceilings based on historical and current demand, incentive plans/program for Reservations agents and managers, Rate/Yield Strategy Worksheet, Rate/Yield Strategy within PMS, Front Desk Upsell program, Front Desk Perfect Fill Program.
 </li>
 <li>
 Develop and execute revenue management strategies to maximize overall revenue across all hotel departments, ensuring profitability while maintaining Four Seasons' high service standards.
 </li>
 <li>
 Lead and manage the Department Head in the CORE department. Involved in CORE team hiring, training, and performance management.
 </li>
 <li>
 Maintain favourable working relationships among team members to promote maximum morale, productivity and efficiency.
 </li>
 <li>
 Always display a high level of integrity and professionalism in all dealing with co-workers.
 </li>
 <li>
 Participate/Conduct/Attend scheduled departmental and administrative meetings as requested, Yield, Forecast, Department, Pre-Con&rsquo;s, Board of Operations, Sales and Marketing and Annual Revenue Management Conferences.
 </li>
 <li>
 Perform other tasks as directed by the Commercial Director and hotel management.
 </li>
 <li>
 Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, finance, marketing, or a related field (master&rsquo;s degree preferred).
 </li>
 <li>
 5+ years&rsquo; experience in revenue management within a luxury hotel or resort environment.
 </li>
 <li>
 Proficiency in English.
 </li>
 <li>
 Strong analytical skills with the ability to interpret complex data and translate it into actionable revenue strategies.
 </li>
 <li>
 High energy level, exceptional people skills, and enthusiasm for the global hospitality business.
 </li>
 <li>
 Expert system experience, RMS, PMS, benchmarking, and BI tools.
 </li>
 <li>
 In-depth understanding of market segmentation, pricing strategies, and demand forecasting.
 </li>
 <li>
 Ability to work in a fast-paced, high-pressure environment while maintaining a focus on service excellence.
 </li>
 <li>
 Working knowledge of the sales &amp; catering system is a plus.
 </li>
 </ul>
</div>

Director of Revenue

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
About the role:
The Director of Revenue is responsible for leading the hotel's commercial strategy to maximize revenue across all departments. This involves analyzing market trends, developing pricing strategies, managing inventory, and collaborating with various teams to optimize revenue performance. The Director of Revenue also oversees the CORE department.
What you will do
<ul><li>Oversee pricing strategies for rooms, spa services, dining, and other hotel amenities, adjusting rates dynamically to optimize demand and revenue.
</li><li>Monitor competitive market trends, analyze performance data, and adjust strategies accordingly to stay ahead of market changes.
</li><li>Collaborate with the sales, marketing, and front office teams to establish pricing structures and promotional offers that maximize occupancy and revenue per available room (RevPAR).
</li><li>Lead the development of pricing strategies, including room rates, packages, and offers for peak seasons and special events.
</li><li>Conduct regular analysis of key performance indicators (KPIs), identifying areas for improvement and implementing action plans to drive performance.
</li><li>Oversee the forecasting process, ensuring accurate projections of room availability, revenue, and demand trends.
</li><li>Maintain a strong relationship with the sales and marketing departments to ensure alignment on pricing strategies, promotional activities, and revenue goals.
</li><li>Use advanced analytical tools and data to continuously assess and optimize revenue strategies.
</li><li>Act as a key stakeholder in business development efforts, advising senior leadership on revenue growth opportunities.
</li><li>Control rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue.
</li><li>Coordinate group inventory and allocations with the Director of Sales and Marketing, develop and implement policies and procedures pertaining to the revenue management of reservations function.
</li><li>Operate and manage a Property Management System and monitor Delphi Marketing Management System.
</li><li>Produce / Analyze Daily, weekly, monthly and annual reporting as required.
</li><li>Produce and publish a monthly analysis/report summarizing the month end reservations activity.
</li><li>Assist in the creation of the annual Marketing Plan and Annual Budget
</li><li>Establish and/or manage the following: Published, Package and Negotiated Rate Strategy Tiers, Segment Ceilings based on historical and current demand, incentive plans/program for Reservations agents and managers, Rate/Yield Strategy Worksheet, Rate/Yield Strategy within PMS, Front Desk Upsell program, Front Desk Perfect Fill Program.
</li><li>Develop and execute revenue management strategies to maximize overall revenue across all hotel departments, ensuring profitability while maintaining Four Seasons' high service standards.
</li><li>Lead and manage the Department Head in the CORE department. Involved in CORE team hiring, training, and performance management.
</li><li>Maintain favourable working relationships among team members to promote maximum morale, productivity and efficiency.
</li><li>Always display a high level of integrity and professionalism in all dealing with co-workers.
</li><li>Participate/Conduct/Attend scheduled departmental and administrative meetings as requested, Yield, Forecast, Department, Pre-Con&rsquo;s, Board of Operations, Sales and Marketing and Annual Revenue Management Conferences.
</li><li>Perform other tasks as directed by the Commercial Director and hotel management.
</li><li>Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
</li></ul>What you bring
<ul><li>Bachelor&rsquo;s degree in business administration, finance, marketing, or a related field (master&rsquo;s degree preferred).
</li><li>5+ years&rsquo; experience in revenue management within a luxury hotel or resort environment.
</li><li>Proficiency in English.
</li><li>Strong analytical skills with the ability to interpret complex data and translate it into actionable revenue strategies.
</li><li>High energy level, exceptional people skills, and enthusiasm for the global hospitality business.
</li><li>Expert system experience, RMS, PMS, benchmarking, and BI tools.
</li><li>In-depth understanding of market segmentation, pricing strategies, and demand forecasting.
</li><li>Ability to work in a fast-paced, high-pressure environment while maintaining a focus on service excellence.
</li><li>Working knowledge of the sales &amp; catering system is a plus.</li></ul></div>

IHG Hotels & Resorts

<div>
 
 This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees
 
 .
 
 
 
 By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer
 
 .
 
 
 
 About Us
 
 
 
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you'll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you'll feel at home and excel at Crowne Plaza.
 
 
 
 Your day to day
 
 
 
 As Director of Sales at Crowne Plaza Bahrain you will lead all commercial sales activities across key market segments including Corporate Transient, MICE, Groups, and Leisure. This is a highly proactive and client-facing role, responsible for driving top-line revenue, developing strategic sales plans, and cultivating strong client relationships. The Director of Sales will lead a motivated the Sales &amp; Events team and ensure consistent performance and growth across all channels.
 
 
 
 Your day to day:
 
 
 
 <ul>
 <li>
 Develop and execute a comprehensive sales strategy across all revenue-influencing segments (Corporate, MICE, Group, and Leisure).
 </li>
 <li>
 Identify new business opportunities and drive proactive business development.
 </li>
 <li>
 Analyze market trends and competitor activity to ensure the hotel remains competitive and agile.
 </li>
 <li>
 Work closely with the IHG Key account team maximizing all relevant opportunities from all segments.
 </li>
 <li>
 Collaborate with other departments, such as revenue management, marketing, and operations, to ensure a seamless guest experience.
 </li>
 <li>
 Ensure account production is kept up to date and reviewed with the team on a regular basis
 </li>
 <li>
 Develop new and existing account.
 </li>
 <li>
 Social media and content: liaise with marketing company, provide content of events to showcase and promote the hotel overall.
 </li>
 <li>
 Be fully engaged with events, calendar reminders, Local attractions / travel links, wedding.
 </li>
 <li>
 Ensure hotel commercial plan is actively completed
 </li>
 <li>
 Maintain a strong position within the market - RGI target
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 Bachelor's degree in hospitality management, Business administration, or a related field.
 </li>
 <li>
 Minimum of 3 years of experience in the same capacity or a related role within the hospitality industry.
 </li>
 <li>
 Demonstrable success in managing multi-segment sales portfolios, particularly Corporate, MICE, and Group business.
 </li>
 <li>
 Strong leadership and people management skills with the ability to inspire and develop a high-performing team.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Highly motivated, proactive, and client-centric approach.
 </li>
 <li>
 Knowledge of the local market and strong industry connections.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
 
 
 We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 So, join us and you'll become part of our hotel family.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Franchise Hotel - Director of Sales

Crowne Plaza Hotel

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you'll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you'll feel at home and excel at Crowne Plaza.<h4 class="jobSectionHeader"> 
Your day to day

As Director of Sales at Crowne Plaza Bahrain you will lead all commercial sales activities across key market segments including Corporate Transient, MICE, Groups, and Leisure. This is a highly proactive and client-facing role, responsible for driving top-line revenue, developing strategic sales plans, and cultivating strong client relationships. The Director of Sales will lead a motivated the Sales &amp; Events team and ensure consistent performance and growth across all channels.

Your day to day:
<ul>
<li>Develop and execute a comprehensive sales strategy across all revenue-influencing segments (Corporate, MICE, Group, and Leisure).</li>
</ul><ul><li>Identify new business opportunities and drive proactive business development.</li>
<li>Analyze market trends and competitor activity to ensure the hotel remains competitive and agile.</li>
<li>Work closely with the IHG Key account team maximizing all relevant opportunities from all segments.</li>
<li>Collaborate with other departments, such as revenue management, marketing, and operations, to ensure a seamless guest experience.</li>
<li>Ensure account production is kept up to date and reviewed with the team on a regular basis</li>
<li>Develop new and existing account.</li>
<li>Social media and content: liaise with marketing company, provide content of events to showcase and promote the hotel overall.</li>
<li>Be fully engaged with events, calendar reminders, Local attractions / travel links, wedding.</li>
<li>Ensure hotel commercial plan is actively completed</li>
<li>Maintain a strong position within the market - RGI target</li></ul> 

What we need from you
<ul>
<li>Bachelor's degree in hospitality management, Business administration, or a related field.</li>
<li>Minimum of 3 years of experience in the same capacity or a related role within the hospitality industry.</li>
<li>Demonstrable success in managing multi-segment sales portfolios, particularly Corporate, MICE, and Group business.</li>
<li>Strong leadership and people management skills with the ability to inspire and develop a high-performing team.</li>
<li>Excellent communication, negotiation, and interpersonal skills.</li>
<li>Highly motivated, proactive, and client-centric approach.</li>
<li>Knowledge of the local market and strong industry connections.</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Marriott International

<div>Additional Information 
Job Number25161125 
Job CategorySales &amp; Marketing 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
<div><div><div><div><div><div>Description for Internal Candidates</div> 
<div></div>
</div> 
</div></div></div><div><div><div><div>POSITION SUMMARY
As the local, on property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities within the Corporate/Business Travel segment (group, catering, transient). Actively up sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in timely fashion for proper service delivery. Ensures compliance with Ritz-Carlton Operating Standards to maintain brand integrity. 
RESPONSIBILITIES
BUSINESS RESULTS 
Sales &amp; Revenue Management
<ul><li>Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales &amp; Director of Sales &amp; Marketing. Identifies revenue opportunities for the hotel based on the event profile.</li>
<li>Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs, and identify opportunities to up-sell products and services throughout the sales process.</li>
<li>Exceeds company minimum standards with the ShopTalk sales process and acts as a mentor for others within this area.</li>
<li>Understands the overall market in which they sell - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand, etc.</li>
<li>Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, etc. Conducts customer site inspections</li>
<li>Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.</li>
<li>Responds to incoming inquiries within their market segment.</li>
<li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li>
<li>Creates sales contracts as required.</li>
<li>Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department's role in the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul> 
Guest Satisfaction
<ul><li>Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.</li>
<li>Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.</li>
<li>Makes presence known to customer at all times during this process. Greets customer during the event phase and hands-off to the catering &amp; conference services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.</li>
<li>Displays leadership in guest hospitality and ensures consistent, high level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty and leads to increased market share.</li>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.</li>
<li>Empowers ladies and gentleman to provide excellent customer service. Ensures ladies and gentleman understand expectations and parameters.</li>
<li>Reviews comment cards and guest satisfaction results with leaders. Participates in the development and implementation of corrective action plans.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Utilizes OPERA Sales &amp; Catering to capture and manage customer information on a daily basis.</li></ul> 
Leadership
&hellip;applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them.
<ul><li>Demonstrates commitment to The Ritz-Carlton operating principles and philosophies.</li>
<li>Holds self and others accountable for achieving results.</li>
<li>Addresses conflict in a timely manner.</li>
<li>Contributes to team results.</li>
<li>Deals with change effectively.</li>
<li>Makes decisions, including employees/team and commits to a course of action with available information.</li></ul> 
Building Relationships
&hellip;eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.
<ul><li>Treats people fairly, with dignity and respect.</li>
<li>Works to meet goals in a manner that does not disadvantage other employees or groups.</li>
<li>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual.</li>
<li>Listens and responds to others.</li>
<li>Is interested in other&rsquo;s views even if they counter own views.</li></ul> 
Managing Work Execution
&hellip;proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.
<ul><li>Adheres to all standards, policies, and procedures (SOPs, etc.).</li>
<li>Effectively uses sales resources and administrative/support staff.</li>
<li>Approaches work with a sense of urgency and purpose.</li>
<li>Allocates time and resources effectively when faced with competing demands.</li>
<li>Overcomes obstacles to accomplish challenging objectives.</li>
<li>Follows through on inquiries, requests, and complaints.</li>
<li>Fulfills a minimum of 25 contacts per week in the form of calls to the client&rsquo;s establishment, 15 contacts per week in the form of telemarketing/prospecting and 2 contacts in the form of on-site entertainment and site-inspections.</li></ul> 
Generating Talent
&hellip;proactively identifies and develops talent within the organization.
<ul><li>Discusses problems immediately with others before they are forgotten or get out of control.</li>
<li>Actively pursues self development.</li>
<li>Explains own rationale and thought processes to help employees improve their skills.</li></ul> 
Organizational Learner
&hellip;actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area
<ul><li>Acts independently to improve and increase skills and knowledge.</li>
<li>Demonstrates an awareness of personal strengths and areas for professional improvement.</li>
<li>Shares learnings, innovations, and best practices with others.</li>
<li>Is willing to learn from others.</li>
<li>Performs all technical/procedural requirements of the job.</li></ul> 
PROFILE 
Experience
<ul><li>Must have (1+) years of progressive sales experience.</li>
<li>Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.</li></ul> 
Education or Certification
<ul><li>High School/College degree preferred</li></ul> 
Skills and Knowledge
<ul><li>Fluent in Arabic language, an advantage.</li>
<li>Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.</li>
<li>Possesses software knowledge (Microsoft Office, etc).</li>
<li>Possesses systems knowledge (OPERA Sales &amp; Catering).Must be able to &ldquo;Knock on doors&rdquo; to get the business</li>
<li>Knows how to conduct research on the Internet.</li>
<li>Weekly prospecting and soliciting goals</li>
<li>Uncovering new customers (Local and social)</li>
<li>Effective sales skills to up-sell products and services</li>
<li>Ability to manage guest room and meeting space inventories</li>
<li>Broad understanding of facility management (sanitation, maintenance, operations)</li>
<li>Strong customer development and relationship management skills</li>
<li>Knowledge of overall hotel operations as they affect department</li>
<li>Knowledge of Event Technology products and services</li>
<li>Knowledge of contract management and legalities</li>
<li>Strong communication skills (verbal, listening, writing)</li>
<li>Strong problem-solving skills</li>
<li>Strong customer and associate relation skills</li>
<li>Strong presentation and platform skills</li>
<li>Strong organization skills</li>
<li>Strong &ldquo;Closing skills&rdquo;</li>
<li>Strong &ldquo;persuasion&rdquo; skills</li>
<li>Effective decision making skills</li></ul> 
#LI-NS1</div> 
<div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
</div>
</div></div></div></div><div><div><div>Same Posting Description for Internal and External Candidates
</div></div></div>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div> 
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Sales & Events Executive

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25161125
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Description for Internal Candidates
 
 
 
 Position Summary
 
 
 
 As the local, on property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities within the Corporate/Business Travel segment (group, catering, transient). Actively up sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in timely fashion for proper service delivery. Ensures compliance with Ritz-Carlton Operating Standards to maintain brand integrity.
 
 
 
 Responsibilities
 
 
 
 
 
 BUSINESS RESULTS
 
 
 
 
 
 Sales &amp; Revenue Management
 
 
 
 <ul>
 <li>
 Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales &amp; Director of Sales &amp; Marketing. Identifies revenue opportunities for the hotel based on the event profile.
 </li>
 <li>
 Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs, and identify opportunities to up-sell products and services throughout the sales process.
 </li>
 <li>
 Exceeds company minimum standards with the ShopTalk sales process and acts as a mentor for others within this area.
 </li>
 <li>
 Understands the overall market in which they sell - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand, etc.
 </li>
 <li>
 Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, etc. Conducts customer site inspections
 </li>
 <li>
 Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.
 </li>
 <li>
 Responds to incoming inquiries within their market segment.
 </li>
 <li>
 Closes the best opportunities for the hotel based on market conditions and hotel needs.
 </li>
 <li>
 Creates sales contracts as required.
 </li>
 <li>
 Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department's role in the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Guest Satisfaction
 
 
 
 <ul>
 <li>
 Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.
 </li>
 <li>
 Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.
 </li>
 <li>
 Makes presence known to customer at all times during this process. Greets customer during the event phase and hands-off to the catering &amp; conference services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.
 </li>
 <li>
 Displays leadership in guest hospitality and ensures consistent, high level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty and leads to increased market share.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
 </li>
 <li>
 Empowers ladies and gentleman to provide excellent customer service. Ensures ladies and gentleman understand expectations and parameters.
 </li>
 <li>
 Reviews comment cards and guest satisfaction results with leaders. Participates in the development and implementation of corrective action plans.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Utilizes OPERA Sales &amp; Catering to capture and manage customer information on a daily basis.
 
 
 </li>
 </ul>
 
 
 Leadership
 
 
 
 
 
 &hellip;applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them.
 
 
 
 <ul>
 <li>
 Demonstrates commitment to The Ritz-Carlton operating principles and philosophies.
 </li>
 <li>
 Holds self and others accountable for achieving results.
 </li>
 <li>
 Addresses conflict in a timely manner.
 </li>
 <li>
 Contributes to team results.
 </li>
 <li>
 Deals with change effectively.
 </li>
 <li>
 Makes decisions, including employees/team and commits to a course of action with available information.
 
 
 </li>
 </ul>
 
 
 Building Relationships
 
 
 
 
 
 &hellip;eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.
 
 
 
 <ul>
 <li>
 Treats people fairly, with dignity and respect.
 </li>
 <li>
 Works to meet goals in a manner that does not disadvantage other employees or groups.
 </li>
 <li>
 Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual.
 </li>
 <li>
 Listens and responds to others.
 </li>
 <li>
 Is interested in other&rsquo;s views even if they counter own views.
 
 
 </li>
 </ul>
 
 
 Managing Work Execution
 
 
 
 
 
 &hellip;proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.
 
 
 
 <ul>
 <li>
 Adheres to all standards, policies, and procedures (SOPs, etc.).
 </li>
 <li>
 Effectively uses sales resources and administrative/support staff.
 </li>
 <li>
 Approaches work with a sense of urgency and purpose.
 </li>
 <li>
 Allocates time and resources effectively when faced with competing demands.
 </li>
 <li>
 Overcomes obstacles to accomplish challenging objectives.
 </li>
 <li>
 Follows through on inquiries, requests, and complaints.
 </li>
 <li>
 Fulfills a minimum of 25 contacts per week in the form of calls to the client&rsquo;s establishment, 15 contacts per week in the form of telemarketing/prospecting and 2 contacts in the form of on-site entertainment and site-inspections.
 
 
 </li>
 </ul>
 
 
 Generating Talent
 
 
 
 
 
 &hellip;proactively identifies and develops talent within the organization.
 
 
 
 <ul>
 <li>
 Discusses problems immediately with others before they are forgotten or get out of control.
 </li>
 <li>
 Actively pursues self development.
 </li>
 <li>
 Explains own rationale and thought processes to help employees improve their skills.
 
 
 </li>
 </ul>
 
 
 Organizational Learner
 
 
 
 
 
 &hellip;actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area
 
 
 
 <ul>
 <li>
 Acts independently to improve and increase skills and knowledge.
 </li>
 <li>
 Demonstrates an awareness of personal strengths and areas for professional improvement.
 </li>
 <li>
 Shares learnings, innovations, and best practices with others.
 </li>
 <li>
 Is willing to learn from others.
 </li>
 <li>
 Performs all technical/procedural requirements of the job.
 
 
 </li>
 </ul>
 
 PROFILE
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Must have (1+) years of progressive sales experience.
 </li>
 <li>
 Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.
 
 
 </li>
 </ul>
 
 Education or Certification
 
 
 
 <ul>
 <li>
 High School/College degree preferred
 
 
 </li>
 </ul>
 
 Skills And Knowledge
 
 
 
 <ul>
 <li>
 Fluent in Arabic language, an advantage.
 </li>
 <li>
 Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
 </li>
 <li>
 Possesses software knowledge (Microsoft Office, etc).
 </li>
 <li>
 Possesses systems knowledge (OPERA Sales &amp; Catering).Must be able to &ldquo;Knock on doors&rdquo; to get the business
 </li>
 <li>
 Knows how to conduct research on the Internet.
 </li>
 <li>
 Weekly prospecting and soliciting goals
 </li>
 <li>
 Uncovering new customers (Local and social)
 </li>
 <li>
 Effective sales skills to up-sell products and services
 </li>
 <li>
 Ability to manage guest room and meeting space inventories
 </li>
 <li>
 Broad understanding of facility management (sanitation, maintenance, operations)
 </li>
 <li>
 Strong customer development and relationship management skills
 </li>
 <li>
 Knowledge of overall hotel operations as they affect department
 </li>
 <li>
 Knowledge of Event Technology products and services
 </li>
 <li>
 Knowledge of contract management and legalities
 </li>
 <li>
 Strong communication skills (verbal, listening, writing)
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Strong customer and associate relation skills
 </li>
 <li>
 Strong presentation and platform skills
 </li>
 <li>
 Strong organization skills
 </li>
 <li>
 Strong &ldquo;Closing skills&rdquo;
 </li>
 <li>
 Strong &ldquo;persuasion&rdquo; skills
 </li>
 <li>
 Effective decision making skills
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Same Posting Description for Internal and External Candidates
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Iridium - Global Executive Search

<div>
 
 Our client is a landmark five-star hotel in Manama and they are seeking a
 
 Spa &amp; Health Club Manager
 
 (Director of Spa &amp; Wellness) to take charge of its upcoming
 
 luxury spa project
 
 while overseeing a fully renovated (Completed 2025)
 
 health and fitness facility
 
 . This is a unique opportunity to be part of something exceptional from the ground up&mdash;contributing directly to the
 
 design, development, and launch
 
 of a spa experience that will redefine wellness in the region.
 
 
 
 
 
 
 The Opportunity: A New Luxury Spa Destination
 
 
 
 Planned Opening in 2026, this expansive wellness facility is currently in its second design phase, with construction scheduled for early next year. As the Spa &amp; Health Club Manager, you will:
 
 <ul>
 <li>
 
 Play a key role in shaping the design
 
 &ndash; your input will influence layouts, technical features, treatment flow, and guest experience.
 </li>
 <li>
 
 Lead the pre-opening and operational launch
 
 &ndash; from menu development to recruitment and branding.
 </li>
 <li>
 Oversee a facility that includes:
 </li>
 <li>
 10&ndash;12 treatment rooms
 </li>
 <li>
 Private-use Turkish hammam
 </li>
 <li>
 Salt inhalation room for yoga and therapy
 </li>
 <li>
 Hot and cold hydrotherapy pools, including a 12&ndash;13&deg;C cold plunge
 </li>
 <li>
 Elegant, contemporary interiors designed to rival the region&rsquo;s most prestigious spas
 </li>
 </ul>
 
 
 
 
 The spa will operate as a
 
 standalone wellness destination
 
 , separate from the hotel&rsquo;s fitness club, and will cater to a sophisticated, wellness-driven clientele of both hotel guests and local members.
 
 
 
 
 
 You&rsquo;ll work alongside a strong supervisory team that handles daily operations&mdash;allowing you to focus on strategic leadership and spa development.
 
 
 
 
 
 
 Your Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Provide strategic and hands-on leadership across both spa and health club operations
 </li>
 <li>
 Ensure excellence in guest service, treatment quality, and wellness standards
 </li>
 <li>
 Recruit, train, and inspire a team of 15&ndash;20 staff, in partnership with HR
 </li>
 <li>
 Collaborate with hotel leadership on financial performance, pricing, retail sales, and marketing
 </li>
 <li>
 Drive revenue, guest satisfaction, and brand positioning in the luxury wellness space
 </li>
 <li>
 Build a loyal base of external and in-house guests through targeted promotions and digital presence (primarily Instagram)
 </li>
 </ul>
 
 
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 You&rsquo;re a seasoned spa leader with the ambition to take on a major project. Your background likely includes:
 
 <ul>
 <li>
 Experience as Spa Manager or Assistant Director of Spa in a luxury hotel, resort, or branded wellness facility
 </li>
 <li>
 Knowledge of Middle Eastern spa culture and guest expectations (experience in the region is a strong advantage)
 </li>
 <li>
 A blend of
 
 operational know-how
 
 ,
 
 commercial acumen
 
 , and
 
 leadership skills
 
 </li>
 <li>
 Fluent English; Arabic is a strong asset and will be preferred if qualifications are equal
 </li>
 <li>
 A passion for creating extraordinary guest experiences through wellness and design
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s Offered
 
 
 <ul>
 <li>
 Competitive,
 
 tax-free compensation package
 
 </li>
 <li>
 Generous
 
 performance-based bonus
 
 </li>
 <li>
 Fully
 
 furnished private 2-bedroom apartment
 
 </li>
 <li>
 
 Relocation allowance
 
 ,
 
 transportation
 
 , and
 
 annual flight home
 
 </li>
 <li>
 
 Comprehensive medical coverage
 
 </li>
 <li>
 The opportunity to
 
 shape a flagship spa project
 
 and grow your career within a leading international hotel brand
 </li>
 </ul>
 
 
</div>

Luxury Spa & Health Club Manager - Bahrain (Director Spa)

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Luxury Spa & Health Club Manager - Bahrain (Director Spa)