director of sales & marketing

Millennium Hotel and Convention Centre Kuwait

<div>As the Director of Sales &amp; Marketing, you are a key player in driving revenue and optimizing the hotel's commercial strategies. You lead the commercial team, ensuring a comprehensive approach to sales and marketing management to maximize profitability and enhance the hotel's market position.
Key Job Responsibilities:<ul>
<li>
Develop and execute sales and marketing plans to achieve revenue targets and market share goals.</li>
<li>Lead and manage the sales and marketing team, providing guidance, motivation, and performance evaluations.</li>
<li>Establish and maintain relationships with key clients, partners, and industry stakeholders.</li>
<li>Analyze market trends, competitor activities, and customer feedback to identify business opportunities.</li>
<li>Oversee the creation of compelling marketing collateral, advertising, and promotional materials.</li>
<li>Collaborate with revenue management to optimize pricing and maximize yield.</li>
<li>Monitor and analyze sales and marketing metrics, providing regular reports and insights to senior management.</li>
<li>Explore and develop new business opportunities and revenue streams.</li>
<li>Represent the hotel at industry events, trade shows, and networking functions.</li>
<li>Negotiate and finalize contracts with clients, ensuring mutually beneficial agreements.</li>
<li>Stay abreast of industry trends, emerging technologies, and marketing innovations.</li>
<li>Work closely with cross-functional teams to ensure seamless execution of marketing campaigns.</li>
<li>Uphold the hotel's brand standards and contribute to enhancing its market positioning.</li>
<li>Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Director of Sales & Marketing

Louvre Hotels Group MENA

<div>
 As the Director of Sales &amp; Marketing, you are a key player in driving revenue and optimizing the hotel's commercial strategies. You lead the commercial team, ensuring a comprehensive approach to sales and marketing management to maximize profitability and enhance the hotel's market position.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute sales and marketing plans to achieve revenue targets and market share goals.
 </li>
 <li>
 Lead and manage the sales and marketing team, providing guidance, motivation, and performance evaluations.
 </li>
 <li>
 Establish and maintain relationships with key clients, partners, and industry stakeholders.
 </li>
 <li>
 Analyze market trends, competitor activities, and customer feedback to identify business opportunities.
 </li>
 <li>
 Oversee the creation of compelling marketing collateral, advertising, and promotional materials.
 </li>
 <li>
 Collaborate with revenue management to optimize pricing and maximize yield.
 </li>
 <li>
 Monitor and analyze sales and marketing metrics, providing regular reports and insights to senior management.
 </li>
 <li>
 Explore and develop new business opportunities and revenue streams.
 </li>
 <li>
 Represent the hotel at industry events, trade shows, and networking functions.
 </li>
 <li>
 Negotiate and finalize contracts with clients, ensuring mutually beneficial agreements.
 </li>
 <li>
 Stay abreast of industry trends, emerging technologies, and marketing innovations.
 </li>
 <li>
 Work closely with cross-functional teams to ensure seamless execution of marketing campaigns.
 </li>
 <li>
 Uphold the hotel's brand standards and contribute to enhancing its market positioning.
 </li>
 <li>
 Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Millennium Hotel & Convention Centre Kuwait

Mandarin Oriental

<div>
 
 Mandarin Oriental Hotel Group
 
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental, Bodrum
 
 
 
 A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.
 
 
 
 Duties And Responsibilities
 
 
 
 Works with the General Manager and Director of Marketing &amp; Communications to develop the hotel(s)&rsquo; sales strategy and ensure implementation that will market share performance and profits.
 
 
 Provides strategic direction as it relates to channel management and sales distribution of all market segments in accordance to MOHG&rsquo;s brand guidelines.
 
 
 Effectively communicates strategies to the sales organization.
 
 
 Determines sales strategies and leads efforts to coordinate strategies between regional sales offices, marketing communications teams and property leadership.
 
 
 Develops Suite strategy by segment and works with sales, marketing and brand teams on determining the correct selling strategy for each segment and tracks efforts on a monthly basis.
 
 
 Formulate and implement sales strategies for maximising revenues;
 
 
 Direct Sales team and ensure they meet the targets set in the annual marketing plan;
 
 
 Attend all major local and overseas trade shows, hotel and tourist association meetings to identify market opportunities for the hotel;
 
 
 Plan and where appropriate, execute sales trips to key existing market areas and identify new potential market areas
 
 
 Coaches Sales and Marketing colleagues on hotel&rsquo;s commercial strategies.
 
 
 Proactively analyzes and communicates business trends
 
 
 Evaluates effectiveness of property participation in all sales channels and determines proper spent deployment in these segments and channels.
 
 
 
 Requirements
 
 
 
 Strong leadership skills.
 
 
 Strong strategic, analytical and forecasting skills.
 
 
 Able to develop objectives and make strategic decisions and recommendations based on facts, market trends and experience/knowledge.
 
 
 Able to develop and mentor Sales Team.
 
 
 Effectively develop, implement, monitor and control sales strategies.
 
 
 Effective time management, communication and presentation skills.
 
 
 Ability to present ideas in a well-organized manner.
 
 
 Creative problem solving skills.
 
 
 Understands the hotels&rsquo; business mix needs and the &ldquo;brand&rdquo;.
 
 
 High energy level, self-motivated, articulate and presentable.
 
 
 Enjoys working in a team environment.
</div>

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25140563
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives. Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property&ndash;wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer profile and property associates and provides a return on investment to the owner and Marriott International.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 4 year college degree.
 </li>
 <li>
 Demonstrated skills in supervising a team.
 </li>
 <li>
 Lodging sales experience.
 </li>
 <li>
 Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Manages the development of a strategic account plan for the demand generators in the market.
 </li>
 <li>
 Manages the property's reactive and proactive sales efforts.
 </li>
 <li>
 Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
 </li>
 <li>
 Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
 </li>
 <li>
 Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel&rsquo;s market position.
 </li>
 <li>
 Researches competitor&rsquo;s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
 </li>
 <li>
 Attends sales strategy meetings to provide input on weekly and overall sales strategy.
 </li>
 <li>
 Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
 </li>
 <li>
 Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
 </li>
 <li>
 Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
 </li>
 <li>
 Serves as the sales contact for customers; serves as the customer advocate.
 </li>
 <li>
 Serves as hotel authority on sales processes and sales contracts.
 </li>
 <li>
 Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
 </li>
 <li>
 Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
 </li>
 <li>
 Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
 </li>
 <li>
 Supports the General Manager by coordinating crisis communications.
 </li>
 <li>
 Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 </li>
 <li>
 Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
 </li>
 <li>
 Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
 </li>
 <li>
 Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
 </li>
 <li>
 Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
 </li>
 <li>
 Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives.
 </li>
 <li>
 Interfaces with regional marketing communications for regional and national promotions pull through.
 </li>
 <li>
 Performs other duties, as assigned, to meet business needs.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Develops strong partnerships with local organizations to further increase brand/product awareness.
 </li>
 <li>
 Develops and manages internal key stakeholder relationships.
 </li>
 <li>
 Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
 </li>
 <li>
 Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
 </li>
 <li>
 Develops sales goals and strategies and verifies alignment with the brand business strategy.
 </li>
 <li>
 Executes the sales strategy in order to meet individual booking goals for both self and staff.
 </li>
 <li>
 Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
 </li>
 <li>
 Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
 </li>
 <li>
 Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
 </li>
 <li>
 Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
 </li>
 <li>
 Creates effective structures, processes, jobs and performance management systems are in place.
 </li>
 <li>
 Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
 </li>
 <li>
 Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
 </li>
 <li>
 Maintains an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.
 </li>
 <li>
 Supports tools and training resources to educate sales associates on winning catering solutions.
 </li>
 <li>
 Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.
 </li>
 <li>
 Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
 </li>
 <li>
 Transfers functional knowledge and develops group sales skills of other discipline managers.
 </li>
 <li>
 Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
 </li>
 <li>
 Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
 </li>
 <li>
 Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Cluster Director of Sales & Marketing

Al Jaddaf Rotana Dubai

Key Responsibilities
Strategic Planning
<ul>
<li>Develop and implement short and long-term strategic plans aligned with Rotana s commercial strategy to achieve the hotel s revenue and profitability targets</li>
<li>Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity</li>
<li>Set pricing strategies and sales targets to optimize revenue generation</li>
<li>Actively use Rotana s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages</li>
<li>Develop and implement sales strategies to optimize occupancy and rate across all market segments.</li>
<li>Identify and pursue new business opportunities and build relationships with key clients and industry partners</li>
<li>Monitor and report on sales performance against targets and develop action plans to address any gaps</li>
<li>Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed</li>
</ul>
Sales Management
<ul>
<li>Corporate &amp; Government Account</li>
<li>Leverage Rotana s strong corporate network across GCC, Levant, and Africa.</li>
<li>Drive penetration of key UAE/GCC government and semi-government accounts.</li>
<li>Leisure &amp; Travel Trade</li>
<li>Maximize production from regional tour operators, OTAs, and DMCs with a strong focus on GCC feeder markets.</li>
<li>Negotiate tactical leisure packages during seasonal peaks (Eid, summer, school holidays).</li>
<li>MICE &amp; Groups</li>
<li>Position the hotel as a preferred destination for corporate meetings, weddings, and social events.</li>
<li>Collaborate with Rotana s Regional and Global Sales Offices for international MICE business.</li>
</ul>
Marketing &amp; Communications
<ul>
<li>Design and implement a yearly marketing plan tailored to rooms segmentation and food &amp; beverage, aligning with revenue targets and guest satisfaction metrics.</li>
<li>Implement data-driven strategies to increase direct bookings and optimize guest engagement throughout the customer journey</li>
<li>Conduct market research and competitive analysis to identify trends and set the hotel apart in the luxury segment</li>
<li>Collaborate with third-party vendors, travel partners, and luxury brands to expand the hotel s reach.</li>
<li>Shape and articulate the hotel s unique brand narrative across all channels- press releases, social media, digital campaigns, and guest communications.</li>
<li>Plan and execute photoshoots aligned with campaign objectives, including overseeing creative direction, and ensuring all visual assets authentically reflect the brand s identity and strategic goals.</li>
</ul>
Rotana Brand Alignment
<ul>
<li>Ensure the hotel follows Rotana corporate brand guidelines across all campaigns, visuals, and communication.</li>
<li>Implement Rotana-driven campaigns (e.g., Rotana Escapes) locally with strong ROI tracking.</li>
</ul>
Digital Marketing
<ul>
<li>Optimize hotel website content and booking engine (via Rotana.com) to increase direct contribution.</li>
<li>Manage PPC, SEO, and paid social campaigns through Rotana s centralized digital platforms.</li>
</ul>
Social Media &amp; Content
<ul>
<li>Build local content calendars tailored to UAE/GCC audiences</li>
<li>Articulate the hotel s unique brand narrative across all channels</li>
</ul>
Public Relations
<ul>
<li>Build, nurture, and leverage strong relationships with local, national, and international media, influencers, and key opinion leaders to secure positive coverage and manage press inquiries with professionalism.</li>
<li>Work with Rotana s PR agency partners to secure media coverage and influencer collaborations.</li>
<li>Integrate CSR initiatives into the hotel s communications plan, highlighting sustainability programs, community outreach, charitable partnerships, and employee volunteerism.</li>
</ul>
F&amp;B Marketing
<ul>
<li>Position the hotel s restaurants and lounges as destinations for both residents and in-house guests.</li>
<li>Create tactical promotions with measurable ROI (e.g., brunches, business lunches, seasonal campaigns).</li>
</ul>
Loyalty &amp; CRM (Rotana Rewards)
<ul>
<li>Implement data-driven strategies to increase direct bookings and optimize guest engagement throughout the customer journey</li>
<li>Increase penetration of Rotana Rewards members across rooms and F&amp;B.</li>
<li>Monitor guest feedback to improve NPS and loyalty.</li>
</ul>
Distribution &amp; Channel Optimization
<ul>
<li>Direct Contribution</li>
<li>Increase Rotana.com and mobile app bookings to reduce reliance on OTAs.</li>
<li>Ensure Book Direct benefits (discounts, F&amp;B credits, upgrades) are communicated clearly.</li>
<li>OTA Management</li>
<li>Maintain rate parity across channels.</li>
<li>GDS &amp; Corporate RFPs</li>
<li>Ensure strong presence in GDS channels to support corporate production.</li>
<li>Manage RFP submissions via Lanyon and other platforms in collaboration with Rotana s Sales Offices.</li>
</ul>
Continuous Improvement
<ul>
<li>Stay informed about industry trends, best practices, and emerging technologies.</li>
<li>Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.</li>
<li>Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals.</li>
</ul>
Leadership
<ul>
<li>Build, manage, motivate, and empower a high-performing team to achieve business objectives</li>
<li>Provide clear direction, set expectations, and delegate responsibilities effectively</li>
<li>Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement</li>
<li>Conduct performance evaluations, provide constructive feedback, and support the professional development of team members</li>
</ul>
Qualifications &amp; Experience
<ul>
<li>Bachelor s degree and above (in Hospitality, Business, or Marketing)</li>
<li>Passion for hospitality industry and customer centric mindset</li>
<li>A minimum of 5-8 years of experience in sales &amp; marketing, with at least 2-3 years in a leadership role</li>
<li>Advance business capability, include strategic thinking and planning, business acumen, leadership management, influence and communication skill, adaptability and resilience</li>
<li>Fluency in English; Arabic is an advantage.</li></ul>

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