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technical product enablement lead Jobs in San Francisco United States

technical product enablement lead

director of sales enablement

HockeyStack

<div>HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include:<ul><li>
Marketing Intelligence &ndash; instantly answers questions like &ldquo;What led to that sudden drop in pipeline?&rdquo;</li><li>
Account Intelligence &ndash; surfaces next-best actions to help reps move target accounts toward conversion</li></ul>
Since launching in January 2023, we&rsquo;ve come through Y Combinator, raised a $26M Series A led by Bessemer. We&rsquo;re growing 3&times; year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in-person, move fast and hire people who are ready to win.<h1 class="jobSectionHeader">
Your Mission</h1>
We&rsquo;re hiring a Director of Sales Enablement to build and scale HockeyStack&rsquo;s Sales Enablement function from the ground up with our VP of Sales. This is a rare builder&rsquo;s role &mdash; you won&rsquo;t just run programs, you&rsquo;ll define them. You&rsquo;ll create the playbooks, training, and frameworks that shape how our sales org engages with mid-market and enterprise buyers. You&rsquo;ll partner closely with AEs, SDRs, and Product Marketing to make sure every rep is equipped to execute at a world-class level.<h1 class="jobSectionHeader">
What You&rsquo;ll Do</h1><ul><li>
Build and own HockeyStack&rsquo;s sales enablement strategy from scratch &mdash; designing the foundation, not just maintaining programs.</li><li>
Create onboarding and continuous training programs that reduce ramp time and drive measurable improvement in AE and SDR productivity.</li><li>
Develop and roll out playbooks, talk tracks, and competitive positioning tailored for mid-market and enterprise buyers.</li><li>
Partner with Product Marketing to translate messaging and product updates into tools the field can use immediately.</li><li>
Implement the right enablement tools, resources, and workflows to scale with a fast-growing sales org.</li><li>
Continuously assess performance metrics and feedback loops to identify gaps and rapidly adjust programs.</li><li>
Serve as the connective tissue between Product, Sales, SDR, and Product Marketing, ensuring alignment and execution against pipeline goals.</li></ul><h1 class="jobSectionHeader">
What We&rsquo;re Looking For</h1><ul><li>
7&ndash;10+ years of experience in sales enablement, revenue operations, or sales leadership at high-growth B2B SaaS companies.</li><li>
Builder mindset &mdash; proven success standing up enablement programs from scratch, not just scaling existing ones.</li><li>
Deep understanding of mid-market and enterprise sales motions and how to enable them effectively.</li><li>
Strong ability to create content, processes, and training that reps actually use.</li><li>
Excellent facilitation, coaching, and communication skills.</li><li>
Based in San Francisco and able to work onsite 5 days a week.</li></ul><h1 class="jobSectionHeader">
Why Join Now?</h1>
We&rsquo;re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You&rsquo;ll be joining a company with real traction, rapid growth, and meaningful backing&mdash;where every person still shapes the outcome. This isn&rsquo;t just a job. It&rsquo;s a chance to build something category-defining with people who care deeply about doing it right.
As part of our San Francisco, California-based team, the on target earnings range for this role is $180,000&ndash; $240,000 USD annually, depending on experience and qualifications.
HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.</div>

Director of Sales Enablement

OpenAI

About the team
 
The Readiness Team is essential to translating OpenAI’s cutting-edge research into real-world customer impact. As part of the GTM organization, they empower customer-facing teams with the knowledge, tools, and frameworks needed to deliver meaningful outcomes. By turning complex product innovations into practical, scalable enablement programs, they ensure teams are prepared and aligned with OpenAI’s mission of responsible, high-impact AI adoption.
 
About the role
 
OpenAI is hiring an experienced Technical Product Enablement Lead to empower our customer-facing teams—Sales Engineers, Solutions Architects, and Customer Success Managers—to deliver maximum value from our advanced AI technologies. This role will play a pivotal part in shaping our go-to-market (GTM) strategy, directly influencing customer adoption and success.
 
You'll own the creation and execution of our technical enablement programs, ensuring our GTM teams are equipped with the knowledge, tools, and frameworks they need to drive customer outcomes from initial engagement through long-term adoption.
 
This role is based at our headquarters in San Francisco.
 
In this role, you will: 
Develop and lead comprehensive technical enablement strategies that align with OpenAI's goals and support our GTM teams.
 
Collaborate closely with Product, Engineering, and Research teams to quickly turn cutting-edge innovations into practical, customer-ready materials.
 
Create and deliver high-quality enablement content, including technical playbooks, customer scenarios, demos, and product deep-dives.
 
Establish clear success metrics and continuously measure, track, and enhance the impact of technical enablement initiatives.
 
Drive scalable enablement programs, leveraging OpenAI's own technology to provide personalized, effective learning experiences.
 
Act as a trusted partner to GTM leadership, clearly communicating progress, outcomes, and areas for improvement.
 
Foster a culture of customer-centricity, ensuring all technical enablement efforts directly improve customer adoption and satisfaction.
 
Champion responsible and ethical use of AI, embedding these principles into all enablement content and activities.
 
You'll thrive in this role if you: 
Have significant experience in technical enablement or program management within fast-paced technology companies, particularly in AI or advanced software.
 
Excel at simplifying complex technical concepts into clear, compelling, and actionable content.
 
Are skilled at rapidly developing high-quality, scalable learning programs tailored to different roles and experience levels.
 
Communicate effectively across technical and non-technical audiences, building trust and alignment with stakeholders at all levels.
 
Have a customer-first mindset with a proven track record of improving customer outcomes through enablement.
 
Are proactive, organized, and solution-oriented, adept at navigating challenges and adapting quickly to changes.
 
Passionately advocate for the ethical and safe deployment of advanced technologies.
 
About OpenAI
 
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
 
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
 
For additional information, please see
 
OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement
 
.
 
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
 
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through
 
this form
 
. No response will be provided to inquiries unrelated to job posting compliance.
 
We are committed to providing reasonable accommodations to applicants with disabilities.
 
OpenAI Global Applicant Privacy Policy
 
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
 
Compensation
 
$240K – $300K + Offers Equity

Technical Product Enablement Lead

Creative Director

Pump.co

<div>
 
 
 About the Role
 
 
 
 We&rsquo;re hiring our first Graphic Designer to bring our brand to life across digital channels, product marketing, and internal assets. This is a high-impact, creative-first role where you&rsquo;ll collaborate across the marketing, product, and leadership teams to shape how the world sees and experiences Pump.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Design and produce high-quality visual assets for web, email, social, events, and sales enablement
 </li>
 <li>
 Collaborate with cross-functional teams to execute marketing campaigns, product launches, and thought leadership
 </li>
 <li>
 Own and evolve Pump&rsquo;s brand system&mdash;ensuring visual consistency across all public touchpoints
 </li>
 <li>
 Create custom graphics, illustrations, infographics, and occasionally motion/animated assets
 </li>
 <li>
 Contribute to design strategy, campaign brainstorming, and creative ideation sessions
 </li>
 <li>
 Support presentation design for executive and investor communications
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in graphic design, ideally in a B2B SaaS or fast-paced startup environment
 </li>
 <li>
 Strong portfolio demonstrating creative range across digital and brand
 </li>
 <li>
 Proficiency in Framer, Adobe Creative Suite, Figma, and other design tools
 </li>
 <li>
 Strong typography, layout, and visual storytelling skills
 </li>
 <li>
 Excellent collaboration and communication&mdash;comfortable working across teams
 </li>
 <li>
 Ability to work in a fast-moving, feedback-driven environment
 </li>
 <li>
 Bonus: experience in motion graphics, short-form video editing, or illustration
 </li>
 </ul>
 
 
 
 
 
 Benefits (for U.S.-based full-time employees)
 
 
 <ul>
 <li>
 100% medical coverage for you
 </li>
 <li>
 401k
 </li>
 <li>
 32 vacation days and unlimited sick leave
 </li>
 <li>
 Yearly company-paid team retreats.
 </li>
 <li>
 Developmental Bonuses
 </li>
 </ul>
 
 
 
 
 
 Compensation:
 
 $110,000 USD - $160,000 USD
 
 
 
 Equity:
 
 0.05% &ndash; 0.2%
 
</div>

Graphic Designer (Framer or Webflow Experience) - Onsite in SF

Genentech

<div><h3 class="jobSectionHeader">The Position</h3>
A healthier future. It&rsquo;s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That&rsquo;s what makes us Roche!<h1 class="jobSectionHeader">
The Opportunity</h1>
As part of PTDS Global Clinical Supply Chain Management, the Production Enablement function ensures that packaging operations can produce material required by Roche&rsquo;s clinical trials seamlessly, on-time, and while optimizing cost/quality.
Within Production Enablement the Global CMO Clinical Packaging Management team is responsible for overseeing the manufacturing outsourced portion of the Clinical Packaging portfolio. Contract Manufacturing Site Managers work closely with contract manufacturers (CMOs) worldwide, Clinical Planning, Quality and other operations functions to ensure product delivery from external manufacturing partners with optimal cost, quality and speed. CMO Site Managers also drive the evolution and implementation of new systems and efficient internal and external processes, in support of CMO production and the 2030 Pharma Vision: 3-5 times more benefit for patients at 50% less cost to society.
Key Responsibilities:<ul><li>
Serve as a Contract Manufacturing Organization (CMO) Site Manager, organizing and overseeing the clinical drug labeling, packaging and device assembly production outsourced by Roche to a network of worldwide CMOs.</li><li>
Proactively manage CMO project onboarding, communications, timelines, and delivery performance for outsourced clinical packaging orders to meet supply chain needs while ensuring cost and quality objectives are met</li><li>
Perform post-production order management for clinical CMO Packaging orders in the ERP system</li><li>
Partner with key stakeholders in the preparation for Requests for Proposal (RFPs) or Statements of Work (SOW), negotiate supply agreements and select vendors for outsourced clinical packaging.</li><li>
Create and maintain Purchase Orders for CMO production in purchasing system.</li><li>
Review and approve of CMO invoices.</li><li>
Lead Supplier Relationship Management activities with CMO partners</li><li>
Collaborate with internal cross-functional teams to understand needs/expectations for CMO offerings and performance.</li><li>
Identify and champion internal and external process improvement opportunities and apply collaboration skills, technical principles and expert knowledge to drive solutions to a broad range supply chain issues.</li><li>
Partner with CMOs to ensure capability and capacity to enable on-time and predictable delivery of outsourced clinical packaging production.</li><li>
Represent CMO Clinical Packaging as SME and primary contact on key initiatives and projects..</li><li>
Perform the tasks of the Production Enablement Lead and/or other PTDS Production Enablement functions, as required for optimal organizational success.</li></ul><h1 class="jobSectionHeader">
Who You Are</h1>
Required Experience:<ul><li>
5+ years experience in the pharma industry, supply chain management or in manufacturing</li><li>
Experience with clinical drug manufacturing and or clinical supply chain strongly preferred</li><li>
Proficient knowledge and experience of SAP or ERP system</li></ul>
Education:<ul><li>
BA/BS Degree, preferably in a technical, business or supply chain field. Masters Degree a plus</li><li>
APICS and/or SCOR certification, or equivalent relevant experience</li><li>
PMP/Operational Excellence/Six Sigma/Lean training a plus</li></ul>
Other competencies and preferred experience:<ul><li>
Solid understanding of the pharma industry, supply chain, contract manufacturing and/or clinical manufacturing activities</li><li>
Demonstrated skills in project planning, project management and/or resource management</li><li>
High degree of cultural awareness and social competence as required for successful internal/external cross-functional collaboration, communication and complex problem-solving with external partners from different cultures and countries</li><li>
Strong analytical and problem solving skills, high attention to detail, and understanding of systems</li><li>
Ability to communicate clearly and professionally both in writing, verbally, presentations, etc. (Excellent English skills - German basic skills beneficial)</li><li>
Flexibility to start work as early at 7am (SSF employees), finish work as late as 6pm (Switzerland employees) and to work from 10am-Noon (Mississauga employees), as needed to meet needs of global environment</li></ul>
Relocation benefits are available for this job posting.
Note: This role may be based out of South San Francisco, CA or Mississauga, Ontario, Canada.
The expected salary range for this position based on the primary location of South San Francisco, CA is $121,700 - $209,300. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.</div>

Contract Manufacturing Organization (CMO) Site Manager

Adobe

Our Company
 
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
 
The Opportunity
 Join us to lead, grow and define the vision for the ultimate community of Adobe customers! In this role, you will deliver and execute the strategy to turn our customers into enthusiastic advocates by building knowledge, connections and deepening relationships from adoption to advocacy!
 What You’ll Do
 
The Vision and Strategy
 
Serve as a primary customer and market-facing evangelist for Adobe’s products and practitioners.
 
Build vibrant and engaging communities of Adobe marketers in the agentic era
 
Define and lead the vision for a unified learning platform to drive product mastery, ecosystem loyalty, value realization and customer success.
 
Platform Leadership
 
Build the ultimate experiential learning destination, leveraging AI for personalization, gamification, and credentialing.
 
Ensure global scalability, accessibility, and seamless integration with Adobe’s ecosystem.
 
Partner across the enterprise to align learning pathways with product evolution and go-to-market priorities.
 
Lead adoption marketing motions that ensure Adobe customers develop the skills needed to successfully adopt their enterprise products and discover the products’ most compelling features.
 
Content and Curriculum
 
Work across the enterprise with a cross-functional team to build compelling and engaging content including in-product guides, email nurtures, webinars, and co-authored content with expert customers.
 
Nurture advocacy in customer communities and deliver in-person and virtual skill building events, oversee user groups worldwide, grow an expert “champion” program, and deliver an annual success recognition gala.
 
Establish frameworks for microlearning, simulations, and generative AI-driven knowledge assistance.
 
Ensure all educational content reflects Adobe’s brand voice, innovation ethos, and values.
 
Led an engagement and training program for the marketing community with broad reach in partnership with other organizations inside Adobe.
 
Establish performance metrics that connect engagement to retention and growth.
 
Lead a team of data analysts that oversee organic traffic metrics (SEO), produce statistical models that predict retained revenue from content and product feature usage, and implement Adobe technology to deliver personalized content to users at scale.
 
Ecosystem and Community
 
Build and nurture a vibrant learner community through recognition programs, leaderboards, and career pathways.
 
Partner with universities, certification bodies, and professional associations to expand Adobe credentials’ market value.
 
Represent Adobe externally as a thought leader in digital learning and ecosystem enablement.
 
What you’ll need to succeed
 
A minimum of ten years of experience in customer marketing, product management, data analytics, or community leadership, with deep expertise in digital customer engagement at scale
 
Experience leading teams in an agile software development environment including user stories and use cases, functional and non-functional requirements, and acceptance criteria to clearly define and communicate new services, features, and capabilities
 
A proven track record of building and growing global community or enablement programs that deliver measurable impact
 
Strong executive presence and cross-functional leadership, with the ability to influence across product, marketing, and field organizations
 
Analytical rigor and storytelling ability—translating data, feedback, and insights into compelling narratives and business outcomes
 
Passion for customer connection and celebration, grounded in empathy and creativity
 
Bachelor’s degree required; MBA or equivalent experience preferred
 Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $185,900 -- $391,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
 
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
 
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
 
State-Specific Notices: 
California : 
Fair Chance Ordinances
 Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
 
Colorado: 
Application Window Notice
 
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
 
Massachusetts: 
Massachusetts Legal Notice
 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
 
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Sr. Director, Community & Experience League

<div><div><div>THE POSITION</div>
Who We Are 
Genentech (GNE), a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.
The Learning &amp; Skill Development (LSD) organization plays a key role in installing a digital culture and mindset across the Commercial and Medical Group (CMG) as well as providing every CMG customer - be it employee, manager, healthcare provider, and patient - with the information and skills that they need next, when they need it, where they need it. LSD is in the process of transforming CMG into a continuous then contribution learning culture by pioneering advances in skills management, digital learning, experiential learning, and workflow learning. 
LSD includes a team of learning business partners who have deep business acumen and are well versed in the trends and data coming from sales, marketing, and medical. They work in close collaboration with a group of learning design architects who are responsible for perennial focus areas such as medical, therapeutic area certification, leadership development as well as business transformation areas which currently include omnichannel, contracting, digital, and AI across all CMG business units. Both teams are supported by a team of instructional designers and multimedia partners who build best-in-class learning products. LSD scales these learning products through facilitators and field trainers who upskill business experts and leaders in executive presence, learning technologists who use cutting edge applications and systems to embed learning as close to the work as possible, and an analytics function that maps CMG's skill domains and employee skill gain to business impact metrics.
Role Overview
The Senior Director of Field Readiness and Certification is the single-threaded leader focused on ensuring that commercial and field medical employees are compliantly trained on Genentech&rsquo;s growing portfolio of products and ready to deliver industry business practices for account management, contracting, digital and omnichannel engagement, and leadership. The Sr Director owns onboarding for field new hires leveraging digital learning and human engagement to optimize the employee experience. This leader partners with marketing squads, compliance, people and culture to ensure that new hires reach role proficiency in a time efficient manner while optimizing the quality of the employee experience. The Sr Director also owns the ongoing development journey for commercial, medical and squads. Through a team of learning business partners, facilitators, and field trainers, the Sr Director will leverage strategic workforce planning data, partner with the business to prioritize current and future skills, and build/maintain a cohesive skill development narrative and learning roadmap for each high-volume role. The Sr Director will continuously measure the learning experience of both new hires and tenured employees to inform and drive continuous improvement, particularly through the thoughtful integration of digital learning. Through a team of squad business partners, the Sr Director will ensure that each product in the portfolio has a comprehensive learning strategy to deliver brand priorities through commercial and medical field employees. This role is a key member of the Learning &amp; Skill Development team and will report into the head of LSD.
Key Responsibilities:<ul><li>
Strategic Leadership: Act as the single-threaded leader accountable for the comprehensive training and readiness of all commercial and medical field employees.</li><li>
Business Partnership: Serve as the direct business partner and trusted strategic advisor to the Customer Engagement (CE) leadership team, US Medical (USM) leadership team, and all Marketing squad leaders.</li><li>
Product Learning Strategy: Direct a team of squad business partners to develop and iterate on comprehensive learning strategies and roadmaps for each product in the portfolio, ensuring that field employees are equipped to deliver brand priorities.</li><li>
Onboarding: Own and continually optimize the onboarding experience for all field new hires, focusing on time efficiency, quality of experience, and ensuring new hires reach role proficiency rapidly.</li><li>
Product Training &amp; Field Readiness: Ensure all commercial and medical field employees are compliantly trained on Genentech&rsquo;s growing product portfolio and proficient on all required business processes and tools to ensure field readiness (e.g., account management, contracting, digital, and omnichannel engagement).</li><li>
Optimize Learning Operations: Partner with operations teams across CE, USM, and LSD to optimize internal processes and reduce friction. This includes a new hire and new to role forecasting process to ensure that the organization can ramp sufficient resources ahead of higher volume training. Scale the delivery of learning products through an internal team of facilitators and an indirect team of field trainers.</li><li>
Skill Development Strategy: Leverage strategic workforce planning data to partner with business leaders and P&amp;C, prioritize current and future skills, and build/maintain a cohesive skill development narrative and an annual learning roadmap for each high-volume role in CE and USM.</li><li>
Field Meetings: As part of the annual learning roadmap for each role, own learning related components of the National Field Meeting (NFM) and Fall Field Meeting (FFM) to accelerate learning, cross-role collaboration, and skill mastery through in-person experiential learning.</li><li>
Measurement: Partner with the LSD Data Science function to create and automate a set of standard metrics for onboarding, field readiness, cross-training, and KPI targets based on product learning strategies as well as skill development targets for high-volume job roles. Regularly monitor data; report insights to commercial, medical and marketing squad leaders; and identify strategies to mitigate gaps identified in the data.</li><li>
Employee Experience: Oversee the development journey for field employees, including capabilities related to leadership and advanced field skills. Regularly engage with new hires and tenured employees to identify continuous improvement opportunities. Drive resolution of these opportunities through LSD, People &amp; Culture, and other partners.</li><li>
Team Management: Lead and guide a team of learning business partners, squad business partners, facilitators, and field trainers (indirect reporting) to execute high-quality training and development initiatives.</li><li>
Cross-Functional Partnership: Collaborate closely with Marketing Squads, Customer Engagement, US Medical, Compliance, and People &amp; Culture to align training programs with business strategy, regulatory requirements, and employee experience goals.</li><li>
Cultivate a culture where everyone is respected, belongs, can contribute authentically and thrive</li><li>
Lead, act and live our Operating Principles in all aspects of work</li><li>
Complies with all laws, regulations, policies and procedures that govern the conduct of Genentech activities</li></ul>
Management Responsibilities:<ul><li>
Develop and create an inspiring culture and great place to work by leading, acting and living our Operating Principles in all aspects of work, inclusive of employee engagement and promoting a culture of inclusivity and belonging</li><li>
Responsible for resource management, recruiting, hiring, performance of a team, and onboarding qualified individuals</li><li>
Provide day to day coaching, development conversations, professional development plans, performance reviews, and succession planning for direct reports</li><li>
Establishes and clearly communicates team priorities, goals and expectations</li><li>
Foster collaboration across multiple functions within LSD, CMG, and Genentech to drive alignment and ensure effective implementation of learning solutions</li><li>
Provide clear direction and focus for the team while ensuring all deliverables for a given priority area are completed, issues are escalated and assess/mitigate risk appropriately</li><li>
Manage resources in an out of key initiatives as needed to flow talent, ensure ongoing maintenance, drive critical work and assess/mitigate risk</li><li>
Manage overall team operating model to ensure maintenance/support, in alignment with department strategy and outcomes</li><li>
Comply with all laws, regulations, policies and procedures that govern the code of conduct of Genentech activities</li><li>
Complete and ensure that the team completes all compliance training requirements and reinforces the importance of adhering to compliance policies with the team</li></ul>
Qualifications/Experience:<ul><li>
Masters degree in Business, Education, Organizational Development, Human Resources, or a related field.</li><li>
10+ years of progressive experience in Training, Learning &amp; Development (L&amp;D), Sales/Commercial Operations, or a related function within the pharmaceutical, biotechnology, healthcare, fintech or regulated industries.</li><li>
5+ years in a senior leadership (director or vice president) role managing and leading large, diverse teams (including direct and indirect reports) responsible for training delivery and strategy.</li><li>
Proven experience as a strategic business partner to senior leadership teams.</li><li>
Demonstrated success in designing, implementing, and optimizing large-scale field employee onboarding programs.</li><li>
Deep working knowledge of the pharmaceutical/biotech commercial and medical field roles (e.g., Account Managers, Medical Science Liaisons) and their compliance requirements.</li><li>
Extensive experience in product launch training, field readiness, and developing learning strategies for complex therapeutic areas and product portfolios.</li><li>
Proven ability to leverage data and analytics (e.g., learning KPIs, proficiency metrics, strategic workforce planning data) to drive development strategy and measure business impact.</li></ul>
Location<ul><li>
This position is based in South San Francisco, CA and relocation benefits are available.</li></ul>
The expected salary range for this position based on the primary location of South San Francisco, CA is $210,400 - 390,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. 
Benefits
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.</div>
<div><div>JOB FACTS
</div><div><div><ul><div>Job Sub Category
Training &amp; Development
</div><div>Schedule
Full time
</div><div>Job Type
Regular
</div><div>Posted Date
Nov 10th 2025
</div><div>Job ID
202511-128942</div></ul></div></div></div></div>

Senior Director of Learning - Field Readiness

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