sales coordinator

project director

commercial director

construction director

duty manager

director of service

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25165116
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the housekeeping or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Housekeeping Operations
 
 
 
 <ul>
 <li>
 Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
 </li>
 <li>
 Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
 </li>
 <li>
 Inventories stock to ensure adequate supplies.
 </li>
 <li>
 Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
 </li>
 <li>
 Ensures compliance with all housekeeping policies, standards and procedures.
 </li>
 <li>
 Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.
 
 
 </li>
 </ul>
 
 Managing Departmental Costs
 
 
 
 <ul>
 <li>
 Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
 </li>
 <li>
 Understands the importance of department&rsquo;s operation on the overall property financial goals and educates staff on details as appropriate.
 </li>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
 </li>
 <li>
 Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
 </li>
 <li>
 Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Responds to and handles guest problems and complaints effectively.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Develops goals and expectations for direct report managers.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Communicates expectations, recognizes performance, and produces desired business results.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Ensures property policies are administered fairly and consistently.
 </li>
 <li>
 Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
 </li>
 <li>
 Establishes goals and objectives for all areas of responsibility.
 </li>
 <li>
 Directs staff to strive for continuous improvement in all areas of responsibility.
 </li>
 <li>
 Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Manages employee progressive discipline procedures for areas of responsibility.
 </li>
 <li>
 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Service

<div>Additional Information 
Job Number25165116 
Job CategoryHousekeeping &amp; Laundry 
LocationRiyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Housekeeping Operations
<ul><li>Maintains strong working relationship with Front Office to ensure effective communications for operational issues.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to ensure adequate supplies.</li></ul>
<ul><li>Ensures guestrooms, public space and employee areas are cleaned according to operating standards.</li></ul>
<ul><li>Ensures compliance with all housekeeping policies, standards and procedures.</li></ul>
<ul><li>Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.</li></ul> 
Managing Departmental Costs
<ul><li>Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.</li></ul>
<ul><li>Understands the importance of department&rsquo;s operation on the overall property financial goals and educates staff on details as appropriate.</li></ul>
<ul><li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li></ul>
<ul><li>Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Responds to and handles guest problems and complaints effectively.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Develops goals and expectations for direct report managers.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Communicates expectations, recognizes performance, and produces desired business results.</li></ul> 
Conducting Human Resources Activities
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<ul><li>Establishes goals and objectives for all areas of responsibility.</li></ul>
<ul><li>Directs staff to strive for continuous improvement in all areas of responsibility.</li></ul>
<ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Manages employee progressive discipline procedures for areas of responsibility.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Virtucruit

VirtuCruit is partnering with a leading Saudi group to launch an automotive platform headquartered in Riyadh. We are seeking a Customer Experience Director to design a world-class customer journey and service culture.Role OverviewThe CX Director will establish customer experience frameworks, build omnichannel support, and ensure exceptional service delivery from launch.Key Responsibilities<ul><li>Journey Mapping: Design end-to-end customer journeys for all platform touchpoints.</li><li>Service Operations: Establish call centers, chatbots, and digital support tools.</li><li>Customer Insights: Use data to track satisfaction, NPS, and loyalty KPIs.</li><li>Training: Implement customer service training for front-line teams.</li><li>Continuous Improvement: Lead initiatives to enhance the customer lifecycle experience.</li></ul>Qualifications & Experience<ul><li>12+ years of CX leadership in automotive, retail, or digital platforms.</li><li>Strong CRM and customer service systems knowledge.</li><li>Experience in building CX functions from the ground up.</li></ul>What This Role OffersA career-defining opportunity to set the gold standard for customer experience in Saudi Arabias automotive sector. Required Skills: <ul><li>Automotive</li><li>Offers</li><li>Operations</li><li>CRM</li><li>Service Delivery</li><li>Customer Experience</li><li>Retail</li><li>Continuous Improvement</li><li>Design</li><li>Customer Service</li><li>Leadership</li><li>Training</li></ul><img src="https://www.jobg8.com/Tracking.aspx?St%2ffOczetkbIEP7Oz28Mzob4Y52tg1dft" width="0" height="0" />

Customer Experience Director

Orange Business

Overview Managing Director - Saudi Arabia and Africa role at Orange Business. Join to apply for the Managing Director - Saudi Arabia and Africa role at Orange Business. About Us Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.About The Role<ul><li>Set targets and ensure growth within the country operation above local market growth rate.</li><li>Ensure optimum allocation of resources to existing and new targeted customers, utilising appropriate bid / no bid sales tools.</li><li>Direct forecasting activities in line with corporate reporting standards.</li><li>Ensure individual sales targets are set, in agreement with functional reporting lines.</li><li>Monitor and support individuals in their development of sales plans and activities and in their building a pipeline of suspects and prospects.</li><li>Review and approve all proposals made by salesmen in line with DOA levels and appropriate policies.</li><li>Meet with key clients, assist sales staff with development and maintenance of relationships and contribute to the negotiation and closure of major sales opportunities.</li><li>Monitor sales cycles from contract signature to DSO's (Debt Outstanding).</li><li>Together with local Finance, ensure accurate and timely payout of Sales commissions as per the sales compensation plan rules, guidelines and process.</li></ul> About You <ul><li>Bachelor degree in a related field</li><li>15+ years of experience in Sales</li><li>Industry knowledge</li><li>Displays seasoned, strategic and hands-on knowledge of the ICT industry in Saudi Arabia</li><li>Proven and compelling experience in setting up a product and services offering and in developing the appropriate market strategies</li><li>Hands-on experience and success track record and in depth understanding on how to develop a telecom and service business aimed at multinationals, service-rich large local accounts and big, multinationally active medium sized enterprises</li><li>Capable of understanding the business strategic context and developing structures and processes to support the specific goals and objectives necessary to achieve success</li><li>Ability to generate revenue streams, with a strong understanding of what it takes to conduct business successfully in Saudi Arabia</li><li>Capable of adapting sales strategy to reach out to a wide variety of customers</li><li>Ability to propose, explain, justify and implement commercial principles to other communities of interest</li><li>Ability to develop people; this includes selecting, giving feedback and providing appropriate rewards</li><li>Ability to attract and retain the talent required to implement and drive forward ambitious plans</li><li>Proven track-record of being able to manage conflicts within a team</li><li>Ability to carry out constructive performance appraisals including agreement on future expectations</li><li>Prepares plans to help team members to achieve goals</li><li>Supports non performers in a professional manner</li></ul> Nice To Have <ul><li>Focuses on profit opportunities</li><li>able to walk away from a articulated deal</li><li>Experience of negotiating complex large value contracts</li><li>Ability to provide visible and charismatic leadership in order to link the team vision and mission of Orange Business Services</li></ul> What we offer Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs. Awards Seniority level <ul><li>Executive</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Business Development and Sales</li><li>Industries: IT Services and IT Consulting</li></ul>Referrals increase your chances of interviewing at Orange Business by 2x Related roles <ul><li>Vice President of Commercial & Business Solutions</li><li>Director/ Senior Manager - EY Academy - Business Development - KSA</li><li>Business Development Director - Strategic Partnerships</li><li>Business Development Executive - Managed Services</li><li>Business Development Executive - Middle East and Africa</li><li>Senior Business Development Executive ( Riyadh / KSA )</li><li>Director - Sponsorship and Partnership COR412</li><li>Managing Director - gener8tor Kingdom of Saudi Arabia (KSA) Accelerator</li><li>Senior Director - Development (Entertainment)</li><li>Director of Channel and Strategic Alliances</li><li>Associate Business Director - GamingStrategy & Consultancy</li><li>Executive Director - Development - Entertainment</li></ul>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.<img src="https://www.jobg8.com/Tracking.aspx?vBomb1%2bz1oncFLzElCuuAfUE5134DvWMu" width="0" height="0" />

Managing Director - Saudi Arabia and Africa

Production Resource Group

OverviewThe primary role involves prepping and maintaining a wide range of equipment within the group inventory across the department as directed by the Head of Department or Operations Director ensuring all events have the correct equipment delivered to site within the scheduled time slots.Summary of principal duties and responsibilities include:<ul><li>Prep and maintain a wide range of equipment in line with the Company&rsquo;s standards and procedures.</li><li>Fulfill duties as directed by the Head of Department / Operations Director, maintaining a satisfactory pace with attention to detail.</li><li>Ensure correct equipment entry onto the equipment rental software, Winhits, including bar codes.</li><li>Fulfill the stock control system, liaising with the Service Department and updating service history where appropriate.</li><li>Ensure that Faulty / Damaged equipment is delivered to the Service Department for prompt repair.</li><li>Inform the relevant Head of Department of any shortages or issues with equipment / consumables for forthcoming orders.</li><li>Ensure that all equipment and flight case tour labels are marked up correctly for specific jobs.</li><li>Inform the relevant Head of Department of any shortages or issues with equipment/consumables for forthcoming orders.</li><li>Prepare and carry out portable appliance testing (PAT Testing) where necessary, ensuring all information is logged.</li><li>Assist with routine maintenance and repairs of fixtures within the department.</li><li>Assist with the loading and unloading of vehicles in a safe manner as directed by the Operations Director.</li><li>Carry out driving duties as allocated by the Operations Director.</li><li>Ensure the warehouse is kept tidy and orderly at all times.</li><li>Assist in the asset entry and barcode of all new equipment received on the equipment rental software system.</li><li>Assist in the undertaking of stock cycle counts with operational departments when scheduled.</li><li>Keep up to date with the latest fixtures and technology, undertaking training when necessary to unsure the correct handling of equipment.</li><li>Represent the company in a positive and professional manner at all times.</li><li>Ensure the Company&rsquo;s quality standards and procedures are met and maintained at all times.</li><li>Fulfil any other reasonable task required by the company</li><li>Report any health and safety issues to the Operations Manager.</li><li>Undertake training as required to assist with personal development within role.</li><li>Ensure that the Company&rsquo;s policies, rules, procedures and obligations are observed in carrying out the above duties.</li></ul>The above list of duties and responsibilities is not intended to be exhaustive. Employees are expected to adopt additional tasks when required. These tasks will be in keeping with the general profile of the role.Job Type: Full-timeApplication Question(s):<ul><li>Are you a Saudi National?</li><li>Please share your salary expectations</li></ul>

Warehouse Support (Saudi National)

Hilton

<div>Commercial Director
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director

Montblanc

<div>
 
 MAIN PURPOSE
 
 
 
 The Boutique Manager is responsible to develop and maximise the performance of the boutique through achievement of sales, profit and strategic objectives.
 
 
 
 Key Responsibilities
 
 
 
 Sales
 
 
 Maximise turnover and profitability development of the boutique.
 
 
 <ul>
 <li>
 Sales generated inside the boutique.
 </li>
 <li>
 Sales generated outside the boutique (presentations made in palaces and to VIP clients).
 </li>
 <li>
 Discount management: Control of discount and general expenses in the boutique.
 </li>
 <li>
 Performance analysis, KPI development and SWOT analysis of the boutique.
 
 
 </li>
 </ul>
 Customer Focus Service
 
 
 <ul>
 <li>
 Direct contact with Royals and Collectors.
 </li>
 <li>
 Implementation of customer relationship programs with boutique teams.
 </li>
 <li>
 Improvement of database registration (quantity and quality).
 </li>
 <li>
 Professional Customer Service/ After Sales Service execution in boutique.
 
 
 </li>
 </ul>
 
 Team Management Leadership
 
 
 
 <ul>
 <li>
 Set KPl's targets for team.
 </li>
 <li>
 Personal development talent management.
 </li>
 <li>
 Motivation of the team.
 </li>
 <li>
 Monitoring and appraisal of team.
 </li>
 <li>
 Integration and training of new Sales Associates in the field.
 </li>
 <li>
 Support Retail Director in recruitment process of new team members.
 
 
 </li>
 </ul>
 
 Operations And Administration
 
 
 
 <ul>
 <li>
 Main contact for all requests related to the boutique.
 </li>
 <li>
 Strict adherence to the Richemont Montblanc specific Retail Procedures.
 </li>
 <li>
 Optimising stock management in boutiques (replenishment, rotation, inventory).
 </li>
 <li>
 Proper execution and timely delivery of boutique reports.
 </li>
 <li>
 Proper maintenance in the boutique.
 </li>
 <li>
 Implementation of security concept.
 </li>
 <li>
 Execution of promotion and incentives on boutique level.
 
 
 </li>
 </ul>
 
 The Boutique Manager Ensures
 
 
 
 With Retail Director
 
 
 <ul>
 <li>
 Definition of objectives for the boutique.
 </li>
 <li>
 Definition, support and realizations of marketing activities (commercial).
 </li>
 <li>
 Develop a merchandising concept.
 
 
 </li>
 </ul>
 In coordination with Visibility Manager
 
 
 <ul>
 <li>
 Excellence at POS at any time and control of quality of displays.
 </li>
 <li>
 Adhesion to appropriate display and product guidelines at all times.
 
 
 </li>
 </ul>
 In coordination with Sales Trainer
 
 
 <ul>
 <li>
 Coaching of the boutique teams.
 </li>
 <li>
 Monitor self-learning progress of team.
 
 
 </li>
 </ul>
</div>

Boutique Manager

Explore 2682+ Director of service in Riyadh this October. Find roles across top companies and apply now to boost your career.

2682 director of service jobs IN Riyadh

Director of Service

Director of Service

Customer Experience Director

Managing Director - Saudi Arabia and Africa

Warehouse Support (Saudi National)

Commercial Director

Boutique Manager