director, product management Jobs in Chicago

director, product management

head of product

lead product manager

marketing manager

senior product marketing manager Jobs in Chicago

senior product marketing manager

director product management

PayPal

<div>The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. 
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do &ndash; and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary: This job establishes a cohesive product vision and strategy across the company, leading product strategy development with cross-functional teams. It balances innovative design with technical implementation while meeting regulatory requirements and customer needs. The focus is on enhancing customer experience, using metrics for product success, and standardizing analytics and market research for data-driven decisions. Responsibilities include ensuring product profitability, leading operational reviews, and collaborating with global partners to maximize efficiency in a dynamic environment.
Job Description:
Essential Responsibilities:
<ul><li>Establish a shared vision across the company for one or more products, or a platform product enabling development &amp; scalability, with a deliberate and cohesive strategy.</li><li>
Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.</li><li>
Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.</li><li>
Champions the customer experience and prioritizes customer needs in product requirements and decision making.</li><li>
Defines and uses metrics that inform the success of products including usability studies, research and market analysis.</li><li>
Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.</li><li>
Responsible for product profitability, including budgetary decisions.</li><li>
Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.</li><li>
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.</li></ul>
Expected Qualifications:<ul><li>
10+ years relevant experience and a Bachelor&rsquo;s degree OR Any equivalent combination of education and experience.</li><li>
2 years of experience leading others</li></ul>
PayPal is committed to fair and equitable compensation practices.
 
 
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. 
 
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. 
 
The U.S. national annual pay range for this role is $188,000 to $323,950

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. 
Our Benefits:
At PayPal, we&rsquo;re committed to building an equitable and inclusive global economy. And we can&rsquo;t do this without our most important asset-you. That&rsquo;s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com 
 
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx 
 
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. 
Any general requests for consideration of your skills, please Join our Talent Community. 
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don&rsquo;t hesitate to apply.</div>

Director, Product Management

<div>The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. 
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do &ndash; and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary: This job drives product strategy in alignment with a shared vision, collaborating with cross-functional stakeholders. It includes planning and implementing an architectural roadmap that balances innovative design with regulatory requirements and customer needs. The position assesses customer experience and establishes data-gathering mechanisms to measure product success through usability studies and market analysis. Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment.
Job Description:
Essential Responsibilities:
<ul><li>Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.</li><li>
Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.</li><li>
Assesses the customer experience and customer needs in product requirements and decision making.</li><li>
Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.</li><li>
Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.</li><li>
Oversees product profitability measures, including budget.</li><li>
Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.</li><li>
Partners with content strategists, data scientists, product designers and user experience researchers.</li><li>
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.</li></ul>
Expected Qualifications:<ul><li>
8+ years relevant experience and a Bachelor&rsquo;s degree OR Any equivalent combination of education and experience.</li><li>
Experience leading others</li></ul>
Additional_Responsibilities_And_Preferred_Qualifications:
<ul><li>Work with cross-functional teams (business, partners, program, architecture, development) to drive alignment around product strategy.</li><li>
Experience working in the payments industry, with Large Enterprise Merchants and Bill Pay Vertical</li></ul>
PayPal is committed to fair and equitable compensation practices.
 
 
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. 
 
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. 
 
The U.S. national annual pay range for this role is $169,500 to $291,500

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. 
Our Benefits:
At PayPal, we&rsquo;re committed to building an equitable and inclusive global economy. And we can&rsquo;t do this without our most important asset-you. That&rsquo;s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com 
 
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx 
 
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. 
Any general requests for consideration of your skills, please Join our Talent Community. 
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don&rsquo;t hesitate to apply.</div>

Sr Manager, Product Management

Longterm Health Management Services

<div>We have an opportunity for a Regional Clinical Nurse Consultant

The Regional Nurse Consultant - Chicagoland region (8 SNFs):
<ul>
<li>Collaborates with Director of Clinical Services, Regional Director of Operations, Administrators, and Directors of Nursing within the assigned region.</li>
<li>Identifies and monitors centers with the greatest need for quality and regulatory intervention.</li>
<li>Leads center and regional operations personnel, associated clinical services staff; and interdisciplinary resources through proactive and reactive quality interventions to improve care delivery, customer satisfaction, and survey results minimizing financial penalties, limitations on admission and litigation opportunities.</li>
<li>Works through local/state/federal agencies, company, and external resources to facilitate clinical competency.</li>
<li>Fosters nursing leadership support network.</li>
<li>Pilots and replicates promising practices.</li>
<li>Spreads performance improvement initiatives.</li>
</ul>
Educational Requirements

Bachelor's degree in nursing, preferred; Specific training in gerontological nursing preferred, currently a Licensed Registered Nurse.

Position Requirements

Director of Nursing Experience Gained in Skilled Nursing Facilities- Required

Regional Nurse Consultant Experience- Preferred

Job Type: Full-time 


Longterm Health Management Services never requests or sends money, payment transfers, direct deposit, or Social Security Number (SSN) information as part of their recruitment process.</div>

Regional Nurse Consultant

Wells Enterprises, Inc.

<div>Wells Enterprises is looking for a strategic &amp; action-oriented Senior Brand Manager to lead Bomb Pop into its next era of growth. Reporting to the Refreshment Category Director, you will be responsible for the strategic leadership &amp; day-to-day management of the Bomb Pop business. This role requires a self-starter with entrepreneurial skills, effectively running the Bomb Pop business in full &ndash; from long term strategy to shorter term results. A great candidate is someone who thrives in autonomy, commands a mix of creative instincts and analytical prowess, and can inspire a diverse cross functional team to work together to achieve complex goals.
Responsibilities Include:
<ul><li>Brand Vision &amp; Strategy: Develop, collaborate, and implement brand strategies that grow Bomb Pop&rsquo;s presence in frozen desserts.
</li><li>New Product Development: Partner with product managers, Innovation partners, R&amp;D, and production experts to identify new products that solve consumer needs while aligning with brand positioning criteria.
</li><li>Holistic General Management: Champion the bottom-line success of the brand, identifying opportunities for improvement and partnering with cross-functional partners to capitalize on their resolution.
</li><li>Consumer Insights &amp; Trends: Strategically conduct &amp; analyze consumer research, market research, and syndicated data analysis to identify trends and inform go-forward plans.
</li><li>Marketing Campaigns &amp; Activation: Lead a non-traditional integrated agency team to plan &amp; execute marketing campaigns that win the hearts and minds of consumers - including tactics such as digital, social, influencer, and traditional advertising &ndash; while ensuring brand consistency across all touchpoints.
</li><li>Sales, Retail, and E-Com Partnership: Collaborate with demand partners to connect brand and marketing initiatives with the goals and objectives of our customer partners, driving growth for all.
</li><li>Performance Tracking &amp; Forecasting: Measure and analyze key performance indicators, leveraging findings to adjust strategies and monthly forecasts to meet annual business objectives.
</li><li>Team Leadership: Lead &amp; coach a team of (1) Associate Brand Manager, developing their skills and capabilities while delivering business results you both can be proud of.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s degree required; MBA preferred.
</li><li>5-7 years of relevant experience in brand management, marketing, or related CPG roles. Preferably in the food &amp; beverage industry.
</li><li>Strong understanding of brand building &amp; delivering on consumer needs.
</li><li>Proven ability to execute successful marketing campaigns and product launches.
</li><li>Demonstrated analytical skills and experience in turning complex data sets into actionable insights.
</li><li>Strong leadership &amp; communication skills, as well as the ability to influence and inspire.
</li><li>Interest or understanding of the health-conscious food industry, with a passion for developing food that consumers can feel good about.
</li></ul>Bomb Pop is an iconic, nationally loved brand that strives to contribute positively to lives of our young consumers (and their parents) with every decision we make. Our team operates in a fast-paced work environment that requires a bias for action, an entrepreneurial mindset, and a willingness to &lsquo;be real&rsquo; while working together to achieve our common goals. If this sounds like an environment you&rsquo;ll thrive in, we look forward to hearing from you!
The base pay range for this position is $128,501 to $179,902 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This pay range represents the anticipated salary for this position at this time
Wells Enterprises is an EEO/AA employer M/F/Vet/Dis</div>

Senior Brand Manager, Bomb Pop

SpaDerma Medical Spa

SpaDerma has been Chicago&rsquo;s premiere Medical Spa for the past 20 years. This position takes place in their off-site warehouse that offers white glove inventory management and fulfillment for its clients. This warehouse supports the company&rsquo;s inventory needs, logistics and operations. The warehouse is responsible for ensuring the Medical Spa facilities always have what they need to guarantee there are no interruptions in their daily operations. SpaDerma takes pride in operating with the highest standards of customer service and satisfaction. Team SpaDerma promotes creative, strategic thinking to continuously optimize operations and maximize profits.SpaDerma is seeking to hire a full-time Logistics Coordinator to join its team of forward thinkers. This individual will have incredible attention to detail, organization, and ability to take initiative. They will be responsible for transportation of a multitude of varying company assets, included but not limited to, medical devices, marketing materials, furniture, and product. This position has a major focus on delivering large fulfillment orders to the multi-location Medical Spas daily via the company&rsquo;s utility van.This individual will maintain a positive attitude and have an eagerness to learn the very niche and booming industry of cosmetics warehousing/fulfillment. This is an incredible opportunity to be a part of a small but fast-growing company with unlimited upward potential for the right candidate.Responsibilities:<ul><li>Deliver large fulfillment orders to multi-location medical spa daily via Utility Van</li><li>Transportation of various company assets, including Medical Devices</li><li>Take direction and execute assigned tasks efficiently from the Director of Operations and Warehouse Coordinator</li><li>Load/unload freight</li><li>Restock shelves</li><li>Count inventory and adjust in systems</li><li>Prepare orders for shipment</li></ul>Requirements:<ul><li>Must have valid Drivers License</li><li>At least 2 years of warehouse and/or driving experience</li><li>Must be able to lift at minimum 50lbs</li></ul>Schedule: Monday-Friday, 9-5pmJob Type: Full-timePay: Salary ($40,000.00-$42,000.00)Schedule:<ul><li>8-hour shift</li><li>Day shift</li></ul>Experience:<ul><li>Wholesale Fulfillment and/or Warehousing: 2 years (Required)</li></ul>Job Type: Full-timePay: $40,000.00 - $42,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Life insurance</li></ul>Work Location: In person

Warehouse Coordinator

Morningstar

<div><div><div>About the Company:</div><div>
Morningstar&rsquo;s mission is to empower investor success. The Data and Research team does this by creating products that help financial professionals and the investors they serve, achieve financial goals. The Direct Platform business is one of the largest business units, with a large pre-existing user group &ndash; still prime for market and wallet share growth globally. For the Data, Research and AI part of the business, this means delivering the data and research that help financial professionals be more efficient, innovative, and connect with their clients in a more meaningful way. 
 
The Role:</div><div>
We are seeking a strategic and results-driven Senior Product Marketing Manager to lead the go-to-market strategy, positioning, and demand generation for our Licensed Data product. This role is ideal for a marketer who thrives at the intersection of data, storytelling, and customer insight, and who can translate product innovation into compelling value propositions.
Reporting to the Director of Product Marketing for Data, Research and AI, this individual will partner with Campaign Marketing, Corporate Marketing and the Product, Research, Sales and Client Service teams. This role offers an excellent opportunity to make a real business impact for Morningstar.</div><div> 
Position Location: Chicago, IL (hybrid model with mandatory four days per week in office)</div><div> 
 
Responsibilities</div><div><ul><li>
Develop positioning, messaging, objection handling, content and sales tools that reflect the attributes and needs of key client segments &amp; personas. Develop ways to reach each segment with the right value proposition to help qualify and differentiate offers.</li></ul></div><div><ul><li>
Be ready and willing to dive into data driven initiatives that help define product marketing strategy, prioritization of projects, and development of persona-based assets. This includes the use of sales dashboards for a deep understanding of the part the business you cover, conducting market sizing, leading win-loss analysis and more.</li></ul></div><div><ul><li>
Work with client-facing teams and subject-matter experts to ensure client-feedback, investment insights and responses to sales objections are considered in our client and outcome-focused marketing materials.</li></ul></div><div><ul><li>
Craft and execute the go-to-market strategy for new product releases, including positioning, content development, and sales enablement to deliver business growth, which includes retaining existing clients and attracting new clients.</li></ul></div><div><ul><li>
Maintain and audit current portfolio of sales enablement and client-facing assets. Use findings to present a plan for on-going optimization as well as how to increase the engagement of sales teams.</li></ul></div><div><ul><li>
In alignment with the campaign manager, create compelling persona-based demand generation campaigns &amp; campaign resources.</li></ul></div><div><ul><li>
Partner with corporate and product marketing teams to leverage and extend thought leadership, research, and brand campaigns through our digital, event and media platforms.</li></ul></div><div><ul><li>
Perform other duties as necessary</li></ul></div><div>
Qualifications</div><div><ul><li>
Minimum of 5 years in a product marketing or management capacity &ndash; in the financial services industry</li></ul></div><div><ul><li>
Bachelor&rsquo;s degree</li></ul></div><div><ul><li>
Proven ability to communicate effectively, both verbally and in writing, to a wide variety of stakeholders at different levels, translating complex initiatives into materials and products that effectively communicate core values and goals.</li></ul></div><div><ul><li>
Must have an operational ability to effectively perform at various levels of the business with a proven track-record of excellence in engaging and building relationships.</li></ul></div></div><div><div><ul><li>
Organized, detail-oriented and capable of advancing projects simultaneously.</li></ul></div><div><ul><li>
Must be a strong writer and communicator that brings the voice of the customer front and center to all marketing deliverables.</li></ul></div><div>
Nice to have</div><div><ul><li>
Comfort with using data to make decisions, strong business acumen, and focus on metrics that drive revenue.</li></ul></div><div><ul><li>
A team player&rsquo;s attitude with a high threshold for quality.</li></ul></div><div><ul><li>
Empathy and the maturity to own and learn from challenges.</li></ul></div><div><ul><li>
Exceptional prioritization skills within a dynamic environment.</li></ul></div><div><ul><li>
Self-starter with a proven commitment to a test, learn, and iterate mindset</li></ul></div></div> 
Compensation and Benefits
At Morningstar we believe people are at their best when they are at their healthiest. That&rsquo;s why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:<ul><li>
Financial Health<ul><li>
75% 401k match up to 7%</li><li>
Stock Ownership Potential</li><li>
Company provided life insurance - 1x salary + commission</li></ul></li><li>
Physical Health<ul><li>
Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages</li><li>
Additional medical Wellness Incentives - up to $300-$600 annual</li><li>
Company-provided long- and short-term disability insurance</li></ul></li><li>
Emotional Health<ul><li>
Trust-Based Time Off</li><li>
6-week Paid Sabbatical Program</li><li>
6-Week Paid Family Caregiving Leave</li><li>
Competitive 8-24 Week Paid Parental Bonding Leave</li><li>
Adoption Assistance</li><li>
Leadership Coaching &amp; Formal Mentorship Opportunities</li><li>
Annual Education Stipend</li><li>
Tuition Reimbursement</li></ul></li><li>
Social Health<ul><li>
Charitable Matching Gifts program</li><li>
Dollars for Doers volunteer program</li><li>
Paid volunteering days</li><li>
15+ Employee Resource &amp; Affinity Groups</li></ul></li></ul>
Total Cash Compensation Range
$95,275.00 - 161,975.00 USD Annual
Inclusive of annual base salary and target incentive
Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
001_MstarInc Morningstar Inc. Legal Entity</div>

Senior Product Marketing Manager

Ladder Up

Organizational OverviewLadder Up is an entrepreneurial, Chicago-based nonprofit dedicated to providing free financial services to hardworking, low-income people. Through tax return preparation, college financial aid application assistance, financial education, and legal representation, Ladder Up helps clients access the resources they need to move up the economic ladder. Since 1994, Ladder Up has returned over $1.5 billion in life-changing dollars to hardworking families.Position SummaryThe Director of the Tax Clinic leads a dedicated team of attorneys, staff, interns, and volunteers who provide free legal representation and education to low-income clients facing disputes with the IRS or the Illinois Department of Revenue. The work is both technical and deeply human&mdash;helping individuals and families navigate complex tax challenges that can profoundly affect their financial stability and peace of mind.This role is ideal for a mission-driven attorney who is passionate about social justice, economic mobility, and using the law to make a tangible difference in people&rsquo;s lives. Ladder Up&rsquo;s Tax Clinic is part of the IRS Low-Income Taxpayer Clinic (LITC) network and represents taxpayers who need to, among other things, defend audits, resolve identity theft, and file Innocent Spouse claims; the Tax Clinic also helps clients experiencing financial hardship explore collection alternatives available to them. . The Director ensures that the Tax Clinic delivers exceptional service, maintains compliance with IRS LITC guidelines, and continues to be a trusted resource for clients and partners alike.Please note: Applicants must be an attorney licensed to practice law for at least three years. This is a strict requirement due to grant compliance. Candidates not meeting this requirement will not be considered. Bilingual (English/Spanish) candidates are strongly preferred.Key ResponsibilitiesLeadership &amp; Strategy&middot; Serve as a passionate and visible spokesperson for Ladder Up&rsquo;s Tax Clinic, advocating for taxpayer rights and equitable treatment for low-income individuals and families.&middot; Lead, mentor, and support a team of staff attorneys, interns, and volunteers to deliver high-quality representation and outreach.&middot; Cultivate a collaborative and mission-centered team culture that values empathy, integrity, and professionalism.&middot; Stay current with developments in federal and Illinois tax law affecting low-income taxpayers, positioning Ladder Up to respond proactively.&middot; Participate as a member of the organization&rsquo;s senior leadership team, contributing to cross-program strategy and impact measurement.Tax Representation &amp; Case Management&middot; Provide direct legal representation to clients in tax disputes, including but not limited to audits, collections, penalty abatements, and Tax Court proceedings.&middot; Supervise staff and pro bono attorneys and other tax professionals in managing caseloads and ensure compliance with IRS LITC standards.&middot; Conduct regular case reviews, ensuring consistency, quality, and adherence to deadlines.&middot; Maintain confidentiality and the highest ethical standards consistent with the Illinois Rules of Professional Conduct.&middot; Use case management software (Clio) to manage and report on caseloads, outcomes, and client demographics.Program Operations&middot; Oversee day-to-day operations of the Tax Clinic, including client intake, volunteer coordination, and reporting.&middot; Collaborate across Ladder Up programs (Tax Assistance and Financial Capability) to strengthen referral pathways and ensure seamless client experiences.&middot; Lead the collection and analysis of data for internal evaluation, grant applications, and compliance reports.&middot; Ensure strong volunteer and intern engagement in partnership with the Volunteer Recruitment &amp; Partnerships team.Education &amp; Outreach&middot; Oversee and expand community education initiatives that raise awareness and understanding of taxpayer rights and responsibilities.&middot; Deliver or supervise presentations to community organizations, legal aid partners, and other stakeholders on relevant tax law topics.&middot; Build and sustain partnerships with the IRS Taxpayer Advocate Service, other LITCs, law firms, and accounting partners.External Engagement&middot; Represent Ladder Up publicly as an expert in low-income taxpayer issues and a champion for equitable tax policy.&middot; Attend the annual IRS LITC Conference as the designated Qualified Tax Expert.&middot; Collaborate with the Development team to provide data, success stories, and insights for donor engagement and reporting.Qualifications&middot; Juris Doctor (J.D.) from an accredited law school.&middot; Licensed to practice law and in good standing for at least three (3) years &ndash; this is a required condition of employment.&middot; Minimum of 3+ years of relevant experience in tax law, legal aid, or public interest practice.&middot; Bilingual fluency (English/Spanish) strongly preferred.&middot; Demonstrated commitment to economic justice and experience working with low-income or marginalized populations.&middot; Exceptional client service and communication skills; patient, empathetic, and calm under pressure.&middot; Strong organizational and case management skills, including the ability to manage multiple priorities with attention to detail.&middot; Experience supervising attorneys, interns, or volunteers preferred.&middot; Proficiency in legal case management systems (e.g., Clio) and Microsoft Office Suite.Compensation &amp; BenefitsSalary Range: $90,000 &ndash; $105,000 (commensurate with experience) Health Benefits: Medical (BCBS), Dental, Vision Retirement: 401(k) with 3% employer match after 9 months Paid Time Off: 15 days annually + paid holidays Professional Development: Funding for CLEs, professional memberships, and annual IRS LITC Conference participationHow to ApplySubmit a resume and cover letter to info@goladderup.org with &ldquo;Director, Tax Clinic&rdquo; in the subject line. Applications will be reviewed on a rolling basis until the position is filled.Job Type: Full-timePay: $90,000.00 - $105,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Chicago, IL 60654

Director, Tax Clinic

Explore 181+ Director product management in Chicago this October. Find roles across top companies and apply now to boost your career.