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associate - seller support

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associate manager - merchant operations | marketplace Jobs in Cairo Jobs In Egypt

associate manager - merchant operations | marketplace

associate manager - supply chain Jobs in Cairo Jobs In Egypt

associate manager - supply chain

e commerce associate

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Manage and update product listings, descriptions, images, and pricing across e-commerce platforms (e.g., company website, Amazon, Noon, etc.).
 </li>
 <li>
 Monitor inventory levels and coordinate with warehouse and logistics teams to ensure product availability and timely order fulfillment.
 </li>
 <li>
 Assist in executing promotional campaigns, discounts, and seasonal sales.
 </li>
 <li>
 Track and analyze key performance indicators (KPIs) such as conversion rate, traffic, and sales performance.
 </li>
 <li>
 Collaborate with the marketing team on digital advertising, SEO, and social media strategies to drive online traffic.
 </li>
 <li>
 Handle customer inquiries, feedback, and complaints through online channels.
 </li>
 <li>
 Coordinate with vendors, distributors, and internal teams to ensure accurate product and pricing information.
 </li>
 <li>
 Generate regular sales and performance reports for management review.
 </li>
 <li>
 Stay up to date with e-commerce trends, competitor activities, and new online tools or technologies.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Business Administration, Marketing, E-Commerce, or a related field.
 </li>
 <li>
 Experience: 1&ndash;3 years of experience in e-commerce, digital marketing, or retail sales (preferably in a retail or distribution company).
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficiency in e-commerce platforms (e.g., Noon, Amazon, etc.).
 </li>
 <li>
 Good understanding of SEO, digital marketing tools, and analytics (Google Analytics, Meta Ads, etc.).
 </li>
 <li>
 Strong Excel and reporting skills.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Excellent communication and coordination abilities.
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 <li>
 Ability to multitask and meet deadlines in a fast-paced environment.
 </li>
 <li>
 Customer-oriented mindset and problem-solving skills.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience with B2B e-commerce or distribution management systems.
 </li>
 <li>
 Knowledge of ERP or inventory management tools.
 </li>
 <li>
 Basic graphic design or content creation skills (Photoshop, Canva, etc.).
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

E-Commerce Associate

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Associate Manager &ndash; Onsite | MAF Retail | Retail Corporate Egypt
 
 
 
 Role Summary
 
 
 
 The Associate Onsite Manager supports and improves app and web experiences by executing campaigns, managing daily content updates, and ensuring onsite elements are accurate, engaging, and optimized for conversions. The role involves cross-team collaboration and helping shape the customer experience on the platform.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Support planning, setup, and daily execution of website and app content and campaigns.
 </li>
 <li>
 Execute and QA banners, category updates, campaign pages, and promotions using CMS tools.
 </li>
 <li>
 Manage promotional elements such as deep links, tagging, vouchers, and campaign calendars.
 </li>
 <li>
 Monitor content accuracy, product visibility, layouts, and overall digital shelf quality.
 </li>
 <li>
 Track performance and analytics, benchmark competitors, and suggest merchandising improvements.
 </li>
 <li>
 Collaborate closely with onsite, commercial, creative, CRM, and digital teams to ensure smooth go-lives.
 </li>
 <li>
 Pursue professional development, follow company policies, and support training and feedback when needed.
 </li>
 <li>
 Apply and follow MAF Retail&rsquo;s Human Capital corporate policies and relevant procedures and instructions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, marketing, or a related field.
 </li>
 <li>
 2&ndash;3 years+ in e-commerce, merchandising, or digital content roles.
 </li>
 <li>
 Detail-oriented and organized.
 </li>
 <li>
 Strong written English and Arabic skills.
 </li>
 <li>
 CMS Familiarity (e.g., Salesforce Commerce Cloud, Magento).
 </li>
 <li>
 Google Analytics or similar reporting tools.
 </li>
 </ul>
</div>

Associate Manager - Onsite

Amazon

<div>
 
 Description
 
 
 
 The Central Ops Support Associate will support the daily operations of Easy Ship sellers by monitoring shipments, coordinating with field teams, and assisting with issue resolution. The role focuses on execution, accuracy, and ensuring smooth day-to-day operations, contributing to an improved seller and customer experience.
 
 
 Key job responsibilities
 
 
 1-Monitor daily shipment and seller performance through outbound calls, emails, and system checks.
 
 
 2-Escalate operational issues to executives or field teams for timely resolution.
 
 
 3-Maintain accurate logs and reports of seller interactions and operational exceptions.
 
 
 4-Provide basic guidance to sellers on process adherence and operational requirements.
 
 
 5-Support the team in executing audits, spot checks, and follow-ups with sellers.
 
 
 6-Perform data entry, documentation, and status tracking for operational activities.
 
 
 
 Basic Qualifications
 
 
 
 1-experience in operations, customer service, or support.
 
 
 2-Good communication skills (verbal &amp; written).
 
 
 3-Basic computer skills (Microsoft Excel, Word, and Windows applications).
 
 
 4-Ability to follow SOPs and work with attention to detail.
 
 
 5-Excelent English (verbal and written).
 
 
 
 Preferred Qualifications
 
 
 
 No active written warnings
 
 
 <ul>
 <li>
 Ability to work flexible schedules/shifts/areas
 </li>
 <li>
 Continued meeting or exceeding of department performance goals
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3080242
</div>

CST Operations Asscociate, AMET EF

ArabyBrand

<div>
 We are looking for an enthusiastic and motivated E-commerce Web Design Intern to join our growing team.
 
 
 This is an excellent opportunity for recent graduate passionate about e-commerce and web development to gain hands-on experience.
 
 
 The intern will assist our development team in designing, updating, and maintaining e-commerce websites on WordPress, shopify and will be introduced to regional platforms like Salla and Zid.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 &NoBreak; &NoBreak;Graduates from the Faculty of Computer Science and Information Systems will be given priority
 </li>
 <li>
 &NoBreak; &NoBreak;Previous experience in website design on any platform
 </li>
 <li>
 &NoBreak; &NoBreak;Prior experience in using Microsoft Office (Excel and Word)
 </li>
 <li>
 &NoBreak; &NoBreak;Knowledge of CSS/JS is preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Hybrid working environment
 </li>
 <li>
 Great learning opportunities and mentorship
 </li>
 <li>
 A supportive and friendly team dedicated to your growth
 </li>
 <li>
 Opportunities for career advancement
 </li>
 <li>
 Paid Internship: Gain valuable experience while earning a stipend
 </li>
 <li>
 Learning Opportunities: Work closely with top managers and industry experts to enhance your skills
 </li>
 <li>
 Motivating Work Environment: Join a dynamic workplace that fosters motivation and creativity
 </li>
 <li>
 Multinational Company: Experience working in a diverse and global setting
 </li>
 <li>
 Post-Internship Employment: Potential eligibility for full-time positions with us after the internship period
 </li>
 <li>
 Career Preparation: Help you transition smoothly into the job market
 </li>
 <li>
 Job Placement Support: Benefit from our network and recommendations for positions in leading companies
 </li>
 </ul>
</div>

Web Designer (Internship)

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Associate Manager &ndash; Marketplace Operations | MAF Retail | Marketplace
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Associate Manager &ndash; Marketplace Operations is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Seller Assistance; Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries
 </li>
 <li>
 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
 </li>
 <li>
 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns
 </li>
 <li>
 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process
 </li>
 <li>
 Compliance and Policy Adherence: Ensure compliance with all marketplace policies, guidelines, and regulatory requirements. Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders.
 </li>
 <li>
 Contributes to root cause analysis in escalation management
 </li>
 <li>
 Identifies process improvement opportunities (enhancements and pain points) at process/ function level
 </li>
 <li>
 Conducts regular audits of activities related to functional area and educates the team on quality errors
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, Marketing, Information technology, Computer science, Business administration)
 </li>
 <li>
 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
 </li>
 <li>
 Preferably 2+ years in the retail/e-Commerce business or closely related industry
 </li>
 <li>
 MS Excel, MS Office Suite
 </li>
 <li>
 Understanding and experience with CRM software / Ticketing tool (e.g. Salesforce, Hubspot, Zoho etc.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Associate Manager – Marketplace Operations

Purolabs

<div>
 
 Job Title: E-Commerce Marketing Manager (DTC)
 
 
 Location:
 
 Remote (UK Timezone)
 
 
 
 Work Schedule:
 
 Monday - Friday, 9:00 AM to 5:00 PM (GMT) with at least 4 hours overlap.
 
 
 
 NOTE: INDEPENDENT CONTRACTOR POSITION
 
 
 
 Are you an experienced Digital Marketing Manager with a passion for driving growth in the DTC e-commerce space? Are you looking for a fully remote role that allows you to work independently while driving high-impact strategies for a fast-growing global brand?
 
 
 If so, this opportunity could be perfect for you...
 
 
 
 About The Role:
 
 
 
 We are a fast moving, Shopify DTC e-commerce brand in the health and wellness space looking for a Digital Marketing Manager to lead customer acquisition and growth initiatives across multiple channels.
 
 
 As an independent contractor, you&rsquo;ll have the flexibility to work from anywhere in the world, while spearheading impactful campaigns across Google Ads, Meta, TikTok, and email marketing with Klaviyo.
 
 
 You&rsquo;ll also oversee a marketing team and manage projects that amplify new customer acquisition, retention, and overall performance.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Customer acquisition &amp; growth: Build and execute strategies to drive new customer acquisition via Google Ads, Meta (Facebook/Instagram), TikTok, and email marketing (Klaviyo), focusing on lowering CAC and improving LTV.
 </li>
 <li>
 Full funnel management: Design and optimise the complete marketing funnel&mdash;from awareness to retention&mdash;ensuring every part of the customer journey is crafted to deliver exceptional growth and performance.
 </li>
 <li>
 Team leadership &amp; collaboration: Manage, mentor, and work alongside a remote team of digital marketers while also collaborating with external stakeholders. Ensure marketing projects are delivered on time, within scope, and to a high standard.
 </li>
 <li>
 Project management: Lead marketing initiatives from planning to execution, ensuring cross-functional alignment between product, creative, and content teams. Keep campaigns tightly managed with clear objectives, deliverables, and timelines.
 </li>
 <li>
 Data-driven insights: Develop, monitor, and analyse KPIs such as ROAS, customer acquisition cost (CAC), and CLTV, using data insights from tools such as GA4 and Triple Whale to steer campaign performance and make focused improvements. Forecast and report financial results weekly/monthly to identify growth opportunities
 </li>
 <li>
 Stay at the cutting edge: Keep up-to-date with evolving trends, platform updates, and competitors to deliver fresh, innovative solutions that stand out in a competitive market.
 
 
 
 </li>
 </ul>
 
 What You'll Bring:
 
 
 
 <ul>
 <li>
 Proven DTC e-commerce experience: Extensive knowledge and experience working with DTC brands is a must
 </li>
 <li>
 Customer acquisition specialist: A deep understanding of multi-channel customer acquisition strategies, including paid search, paid social, and email marketing.
 </li>
 <li>
 Remote team &amp; project management: Previous experience in managing remote teams and leading digital marketing projects independently from start to finish, with a focus on collaboration and clear communication.
 </li>
 <li>
 Results-oriented &amp; data-savvy: Strong grasp of data analysis and performance metrics, with a knack for improving KPIs such as ROAS, CAC, and LTV.
 </li>
 <li>
 Platform expertise: Hands-on experience using Google Ads, Meta, TikTok, and Klaviyo for email marketing is essential.
 </li>
 <li>
 Independent &amp; proactive: You&rsquo;ll need the ability to self-manage, set priorities, and adapt quickly to brand targets and performance goals while maintaining daily accountability.
 </li>
 <li>
 Experience of using project management software such as Monday, Trello or Clickup.
 </li>
 <li>
 What's On Offer:
 </li>
 <li>
 Fully remote: Work independently from anywhere in the world. This role gives you the ultimate flexibility to operate from whichever time zone you call home.
 </li>
 <li>
 Ownership of strategy: Lead the marketing strategy for a growing global e-commerce brand and drive powerful customer acquisition and retention campaigns.
 </li>
 <li>
 Dynamic, remote team: Join a supportive and motivated global team that thrives on collaboration and innovation in the digital space.
 </li>
 <li>
 Paid time off and flexible working.
 
 
 
 </li>
 </ul>
 If you're ready to lead from the front and scale a high-growth DTC brand in a fully remote role, we'd love to hear from you!
 
 
 
 Note: Please submit your resume and intro video in English format only.
 
</div>

E-Commerce Marketing Manager (UK DTC Brand)

<div>
 
 Description
 
 
 
 Amazon Now team is looking for a smart, enthusiastic, hard-working, and creative candidate to join our vendor operations team. This role will work directly with multiple internal teams, including In-Stock Managers, Vendor Managers, and Site Merchandisers to optimize multiple processes for key manufacturer's product line. Vendor Operations will have the opportunity to develop a wide range of skills and work across major functional areas to grow and improve their vendor's success at Amazon. In addition to numerous vendor negotiations and ensuring operational excellency, the Vendor operations will assist with procurement, instock management, content update and data analysis for better decision making for the team.
 
 
 
 Basic Qualifications
 
 
 
 Basic qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree 1+ years&rsquo; experience in on-line Retail or e-commerce merchandising MS Office.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 Preferred qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering/Commerce . Should have good knowledge with Egypt Retail Market preferably online.
 </li>
 <li>
 Excellent communicator, comfortable with frequent vendor contact.
 </li>
 <li>
 Great at meeting multiple deadlines
 </li>
 <li>
 Proficient in Excel.
 </li>
 <li>
 Excellent presentation, organization, and time management skills.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3082873
</div>

Vendor Operations Associate, Amazon Now, Amazon Now

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