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econtent account specialist

Nestlé

<div>
 
 eContent Account Specialist:
 
 
 
 
 Position Summary
 
 
 
 Act as a key enabler of Nestl&eacute;&rsquo;s eBusiness Strategy is the activation of Content Services, which supports Markets and Businesses across the product content lifecycle including creation, adaptation, distribution, and monitoring of content assets across all touchpoints. Content Services aims to deliver scalability, automation, cost efficiency, and speed to Markets.
 
 
 The eContent Account Specialist acts as a key driver of this strategy by serving as the main interface between Markets, Businesses, CGI vendors, and the internal Adaptation team. This role ensures the proper execution and delivery of Content Services, including Content Adaptation and Localization, Content POS, Publication, and Monitoring Services. It also involves planning demand with Markets, managing escalations, coordinating projects, and ensuring that vendors deliver world class service.
 
 
 
 A day in the life of&hellip;
 
 , The role supports continuous improvement by working closely with Content Leads, vendors, and Markets to identify and implement enhancements that bring added value to the Business. This includes acting as a bridge for premium content adaptation such as high value digital campaigns and ensuring alignment on automation and Generative AI usage where applicable.
 
 
 <ul>
 <li>
 coordinating with various vendors based on the service request to ensure proper execution with a strong service orientation toward the Market
 </li>
 <li>
 Drive adoption of Nestl&eacute;&rsquo;s internal Content Services solutions and ensure strong activation across Markets.
 </li>
 <li>
 Deliver world class service by ensuring accurate execution of requests, adherence to SLAs, and alignment with Nestl&eacute; global standards.
 </li>
 <li>
 Manage the overall coordination of Projects from the planning to the implementation (E.g Computer Generated Imagery related projects).
 </li>
 <li>
 Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalog, Briefs, etc&hellip;).
 </li>
 <li>
 Knowledgeable about digital content production, eCommerce and eRetailers. Knowledgeable about digital marketing related services. Experience of working with agencies and third-party vendors in content space.
 </li>
 <li>
 Facilitate weekly operational reviews with vendors to monitor service delivery performance.
 </li>
 <li>
 Run periodic meetings with Business and Market teams to gather demand and ensure adherence to Content Services prerequisites.
 </li>
 <li>
 Collaborate with the Finance &amp; Control (F&amp;C) team to prepare and monitor operational chargeback processes for the market.
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Provide insights based on available data
 </li>
 <li>
 Ensure compliance with Nestl&eacute; Global standards including effective management of Standard Routines, Market Deployment Toolkit and Control Best Practices.
 
 
 </li>
 </ul>
 
 What Will Make You Successful
 
 
 
 <ul>
 <li>
 At least 2 years in Content Production Management
 </li>
 <li>
 Working with high-volume, multi-platform, complex tasks
 </li>
 <li>
 Working in a corporate and multi-cultural setting
 </li>
 <li>
 Good Knowledge of eCommerce and eRetailers environment
 </li>
 <li>
 Project management skills
 </li>
 <li>
 Previous agency/media/advertising experience is an advantage
 </li>
 <li>
 Strong relationship management skills dealing with Customer and managing vendors
 </li>
 <li>
 Workflow Management (Knowledge on Sitecore solution is a plus)
 </li>
 <li>
 Experience in using Project Management Tools and Performance Tracking Tools (Cost, Time, Budget)
 </li>
 <li>
 English (advanced level)
 </li>
 <li>
 Advanced planning ability and focus on quality deliverables.
 </li>
 <li>
 Basic understanding of design terminology and technical requirements, compatibility
 </li>
 <li>
 Good understanding of the Production Process
 </li>
 <li>
 Understanding of automation/GenAI capabilities and ability to manage market expectations on when to apply them.
 </li>
 </ul>
</div>

eContent Account Specialist

Concentrix

<div>
 
 We&rsquo;re Hiring: Customer Acquisition Specialist (Non-Agent Role)
 
 
 
 
 
 Company: Concentrix &ndash; Maadi Site
 
 
 Start Date: December 22nd
 
 
 Shifts: Night &amp; Overnight
 
 
 
 
 
 Are you passionate about sales and excited to work in a B2B environment?
 
 
 Join a global telecom project where you&rsquo;ll be dealing directly with business clients&mdash;not consumers&mdash;to help them activate, manage, and grow their services.
 
 
 
 
 
 About the Role:
 
 
 As a Customer Acquisition Specialist, you will engage with businesses that partner with our telecom account. You&rsquo;ll be responsible for understanding client needs, helping them maximize their services, and driving successful acquisition motions.
 
 
 
 
 
 Your Responsibilities
 
 
 &bull; Provide accurate weekly, monthly, and quarterly sales forecasts.
 
 
 &bull; Demonstrate strong product knowledge and technical understanding to assess business requirements
 
 
 &bull; Identify and resolve roadblocks impacting client satisfaction or product usage.
 
 
 &bull; Handle objections and external competitive pressures to retain or win new business customers.
 
 
 &bull; Manage a high volume of daily B2B communications via phone and email &mdash; mostly outbound.
 
 
 &bull; Collaborate with your team and sales leadership to deliver top-tier customer interactions.
 
 
 &bull; Maintain and update CRM systems to ensure data accuracy.
 
 
 &bull; Perform sales motions such as lead qualification, lead conversion, account health checks, customer advocacy, and contract renewals.
 
 
 &bull; Report directly to a Sales Manager while working within a high-performing team.
 
 
 
 
 
 Job Requirements
 
 
 &bull; Fluency in English (must) B2+\ C1
 
 
 &bull; Minimum 1 year of sales experience (B2B or B2C).
 
 
 &bull; Strong communication, negotiation skills, and a passion for achieving targets.
 
 
 &bull; Ability to work night and overnight rotational shifts.
 
 
 
 
 
 Role Details
 
 
 &bull; Location: Maadi
 
 
 &bull; Working Hours: Night rotational shifts &mdash; starting from 3 PM, with the last shift ending at 6 AM
 
 
 &bull; Grade: 9A (suitable for Team Leaders &amp; Senior profiles)
 
 
 &bull; Total Monthly Gross Salary: 28,640 EGP
 
 
 &bull; Quarterly Bonus: Up to 19,550 EGP
 
 
 &bull; Start Date: 22nd of December
 
 
 
 
 
 Why Join Us?
 
 
 &bull; Work in a high-impact B2B global telecom project
 
 
 &bull; Competitive salary + attractive quarterly bonus
 
 
 &bull; Fast career growth within Concentrix
 
 
 &bull; A supportive, dynamic, and professional sales environment
 
 
 
 
 
 If you&rsquo;re ambitious, energetic, and ready to elevate your sales career, apply now! To apply, please send the following on WhatsApp: 01022240789
 
 
 &bull; Your CV
 
 
 &bull; A voice note introducing yourself in English
 
 
 &bull; Confirmation that you can start on December 22nd
 
 
 &bull; Confirmation that you are a graduate and have completed your military service
 
</div>

Customer Acquisition Specialist (Non-Agent Role)

Genpact

<div>
 
 Digital Marketing Specialist
 
 
 Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and
 
 
 AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
 
 
 
 
 
 
 Inviting applications for the role of the Sales Program Specialist (Media Buyer) &ndash; On Site Cairo!
 
 
 
 
 
 
 
 
 It's a Specialist position with at least 2 years of experience in Digital Marketing and Media Buying.
 
 
 
 
 
 
 
 
 !!!!
 
 
 The Recruiter will contact selected candidates via WhatsApp (Polish +48 prefix).
 
 
 
 
 
 
 Our Strategic Sales team is responsible for delivering on programs and processes that drive growth in our segment of advertisers. As a Strategic Sales Specialist you will support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
 </li>
 <li>
 Drive product adoption and educate clients and agencies in a scalable fashion.
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 Ensure that our clients receive the highest level of sales and operational customer service.
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 Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
 </li>
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 Develop and implement best practices for client interaction, sales, and services.
 </li>
 <li>
 Preferred requirements:
 </li>
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 Expert knowledge of social media, mobile apps, and digital and mobile marketing.
 </li>
 <li>
 Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
 </li>
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 Experience working in a sales or account management role with small businesses.
 </li>
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 Proven track record of reaching and exceeding sales goals.
 </li>
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 Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up
 </li>
 </ul>
 
 
 
 
 
 Minimum qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, communications, marketing, or another related area of study.
 </li>
 <li>
 2 years experience in Media Buying - mandatory. We don't expect higher experience.
 </li>
 <li>
 Relevant years of marketing, brand advertising, media sales, and/or online advertising experience.
 </li>
 <li>
 Ability to perform well in a highly dynamic, rapidly changing environment.
 </li>
 <li>
 Creative, outside-the-box thinker and strategist.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 A team player and collaborator.
 </li>
 <li>
 Proficient level of English min C1.
 </li>
 </ul>
 
 
 
 
 
 Why join Genpact?
 
 
 <ul>
 <li>
 Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation
 </li>
 <li>
 Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter
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 <li>
 Accelerate your career &mdash; Get hands-on experience, mentorship, and continuous learning opportunities
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 Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
 </li>
 <li>
 Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
 </li>
 </ul>
 
 Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
 
 
 Let&rsquo;s build tomorrow together.
 
 
 
</div>

Media Buyer

Dafater

<div>
 
 
 Do you have what it takes to lead our customer assistance efforts and make a lasting impact?
 
 
 
 
 
 Role Overview:
 
 
 
 As a Customer Success Specialist at Dafater, you will be the linchpin in fostering strong relationships with our clients, ensuring a smooth onboarding process for new clients, including system setup, data migration, and comprehensive product training. This role is pivotal in helping customers quickly adapt to the company's ERP solutions, empowering them with the knowledge and skills to fully utilize the system.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Lead the onboarding process for new clients, including client account activation, data entry, and initial configuration of ERP solutions.
 </li>
 <li>
 Build and maintain strong, long-lasting relationships with clients, understanding their business objectives and aligning our solutions to meet their needs.
 </li>
 <li>
 Assist clients in migrating their data to the ERP system, ensuring accuracy and alignment with their business needs.
 </li>
 <li>
 Work with the Customization Specialist to identify and address any system customization needs during onboarding.
 </li>
 <li>
 Conduct product training for clients, offering in-depth training sessions, both remotely and on-site, to ensure clients are fully equipped to use the system effectively.
 </li>
 <li>
 Gather feedback from clients post-training to continuously improve the onboarding process.
 </li>
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 Monitor client usage and proactively reach out to address any potential issues, providing solutions and best practices to optimize their experience.
 </li>
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 Act as the voice of the customer, collecting feedback and collaborating with internal teams to drive product improvements and innovations.
 </li>
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 Identify opportunities for upselling and ensure timely renewals by demonstrating the ongoing value of our solutions.
 </li>
 <li>
 Track and report on key success metrics, providing insights and recommendations to enhance customer satisfaction and engagement.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 1-2 years of experience in a similar role, preferably within a tech or ERP-related field.
 </li>
 <li>
 Bachelor&rsquo;s degree in Accounting, or a related field.
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 Solid knowledge of accounting fundamentals and their application in ERP systems.
 </li>
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 Knowledge of ERP systems or similar software solutions is highly desirable.
 </li>
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 Strong communication skills, both verbal and written, with the ability to effectively train and engage clients.
 </li>
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 Ability to manage multiple clients and projects simultaneously, maintaining attention to detail.
 </li>
 <li>
 Strong problem-solving skills and ability to think on your feet when addressing client concerns.
 </li>
 <li>
 Proficiency in time management and organizational skills.
 </li>
 <li>
 Customer-focused mindset with a passion for delivering exceptional service.
 
 
 
 </li>
 </ul>
 
 Why Join Dafater?
 
 
 
 <ul>
 <li>
 Be a part of a forward-thinking company that values creativity and innovation.
 </li>
 <li>
 Opportunities for professional development and career advancement.
 </li>
 <li>
 Work with a talented and passionate team dedicated to making a difference.
 
 
 
 </li>
 </ul>
 If you are a customer-centric professional with a passion for helping clients succeed, we would love to hear from you! Please submit your resume detailing your experience and why you would be a great fit for the Customer Success Specialist role at Dafater.
</div>

Customer Success Specialist

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Senior Specialist, People &amp; Organization | MAF Global Solutions | People &amp; Organization
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide overall support to Majid Al Futtaim GS population in Egypt . Role support includes to Induction and On Boarding, Employee Relations, Employees Services, Employee Engagement, Internal Communications and operational tasks.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure all new joiners are properly onboarded through the workforce team
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 Making sure all documents are being handled properly by the workforce team and in timely manner.
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 Keep open channels with all stakeholders to make sure their requests are being addressed on timely manner.
 </li>
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 Making sure our medical insurance services are running smoothly and handled by the medical insurance specialist providing support if needed.
 </li>
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 Making sure our mobile line devices account is running smoothly and handled by the admin assistant.
 </li>
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 Support the HC Manager to conduct monthly visits to different departments and meet employees and line managers to ensure a healthy work environment.
 </li>
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 To draft and prepare any internal memos, announcements, newsletters or any information that needs to be shared with the employees.
 </li>
 <li>
 Supporting the HC business partner with the all the operational tasks and owning them to make sure they are delivered on time with the right quality.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 High quality knowledge of employee relations and how to maintain active relation with all stakeholders.
 </li>
 <li>
 Ability to build relationships and influence with credibility at all levels
 </li>
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 Proactive and willing to take ownership of tasks and projects.
 </li>
 <li>
 Team oriented, flexible and enthusiastic with a positive and committed approach.
 </li>
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 Reliable and able to work on own initiative, with good attention to detail and a high level of accuracy.
 </li>
 <li>
 2 to 3 years experience required.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Senior Specialist, People & Organization

Paymob

<div>
 We&rsquo;re looking for a dynamic
 
 Sales E-Commerce Specialist
 
 to join Paymob&rsquo;s fast-growing e-commerce team. The ideal candidate will be responsible for acquiring new online merchants, managing a strong sales pipeline, and closing deals that contribute to Paymob&rsquo;s growth.
 
 
 You will work closely with merchants to understand their business needs, introduce them to Paymob&rsquo;s solutions, and support them through the sales cycle.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Acquire and onboard new e-commerce merchants to Paymob.
 </li>
 <li>
 Generate high-quality leads through online research, outreach, referrals, and networking.
 </li>
 <li>
 Conduct discovery calls, product demos, and solution presentations.
 </li>
 <li>
 Manage the full sales cycle: prospecting &rarr; pitching &rarr; negotiating &rarr; closing.
 </li>
 <li>
 Build strong, long-term relationships with merchants.
 </li>
 <li>
 Maintain an updated pipeline on CRM and report progress regularly.
 </li>
 <li>
 Achieve monthly sales targets and KPIs.
 </li>
 <li>
 Collaborate with onboarding, operations, and support teams to ensure seamless merchant activation.
 </li>
 <li>
 Stay updated on market trends, competitor offerings, and merchant needs in the e-commerce ecosystem.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in sales, business development, or account acquisition.
 </li>
 <li>
 Strong experience in lead generation and prospecting.
 </li>
 <li>
 Previous exposure to e-commerce, digital solutions, SaaS, fintech, or marketing agencies is a strong plus.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Target-oriented mindset with strong closing abilities.
 </li>
 <li>
 Ability to understand merchant needs and position Paymob&rsquo;s products effectively.
 </li>
 <li>
 Strong analytical thinking and problem-solving skills.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary + performance-based commission.
 </li>
 <li>
 Medical and social insurance.
 </li>
 <li>
 Hybrid work environment (if applicable).
 </li>
 <li>
 Opportunities for career growth within the sales and commercial teams.
 </li>
 <li>
 Learning &amp; development programs to level up your skills.
 </li>
 <li>
 A supportive, collaborative, and growth-driven culture.
 </li>
 <li>
 Exposure to the fintech and e-commerce ecosystem.
 </li>
 </ul>
</div>

E-commerce Sales specialist

Qureos

We are seeking a detail-oriented E-Commerce Operations Specialist to manage the day-to-day online sales operations, ensuring seamless order fulfillment, accurate reporting, and efficient account management. The ideal candidate will play a key role in optimizing online sales performance by coordinating with internal teams, managing customer accounts, and maintaining operational excellence.&nbsp;Job Description: &nbsp;<ul><li>Manage online orders from placement to fulfillment, ensuring timely and accurate delivery.</li><li>Coordinate with warehouses and couriers to oversee order dispatch and tracking.</li><li>Maintain and update product listings across e-commerce platforms.</li><li>Manage e-commerce accounts such as Shopify, Amazon, Noon, and Instagram.</li><li>Monitor stock levels and coordinate replenishments.</li><li>Conduct daily, weekly, and monthly sales reports with performance insights.</li><li>Handle customer inquiries, refunds, and complaints in a timely manner.</li><li>Collaborate with marketing teams to support promotions and campaigns.</li><li>Analyze sales trends and suggest improvements to boost performance.</li><li>Ensure proper documentation of all transactions and operations.</li></ul><h3>&nbsp;</h3>Responsibilities:<h3>&nbsp;</h3><ul><li>Experience in e-commerce operations or online sales.</li><li>Familiarity with online platforms like Shopify, Amazon, or other local e-commerce websites.</li><li>Excellent organizational and multitasking skills.</li><li>Strong knowledge of order fulfillment processes.</li><li>Proficiency in Microsoft Excel or Google Sheets for reporting.</li><li>Ability to communicate effectively with internal teams and customers.</li><li>Detail-oriented and problem-solving mindset.</li></ul>

E-Commerce Operations Specialist

Explore 263+ Econtent account specialist in Egypt Jobs In Cairo this December. Find roles across top companies and apply now to boost your career.