guest experience expert

hr executive - meia graduate program Jobs in Jeddah

hr executive - meia graduate program

maintenance manager

operations manager

employee experience manager

Abdul Latif Jameel

<div>
 
 
 Job Title: Employee Experience &amp; Support Functions BRM Senior General Manager
 
 
 
 Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.
 
 
 Our businesses represent some of the world&rsquo;s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners&rsquo; needs has driven our success.
 
 
 From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.
 
 
 Applying our vast experience in the automotive sector, we&rsquo;ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the &lsquo;infrastructure of life&rsquo; in the MENAT region.
 
 
 
 Financial Job Dimensions
 
 
 
 
 Degree of supervision
 
 
 
 Low Supervision over delivering and Executing on HR IT &amp; Digital Projects.
 
 
 
 Level of Authority
 
 
 
 Holds significant decision-making authority in delivering HR IT and digital experience projects on a global scale. Empowered to determine project approaches, select technologies, and approve changes, within the governance frameworks and budgetary limits of the organization.
 
 
 
 Purpose of the Job
 
 
 
 The
 
 Senior General Manager &ndash; HR IT (Employee Experience BRM)
 
 serves as the primary liaison between the Technology/Digital teams and the HR business (including HR process owners and related business teams). The purpose of this role is to ensure an efficient flow of demand and vision for HR technology, and to guarantee the successful delivery of digital services for both existing and new HR systems (as well as ongoing system support). This role is a critical link that combines deep technical expertise with HR domain knowledge to educate business partners about technology capabilities and limitations, help plan IT strategy for HR, identify opportunities for improvement, evaluate solution alternatives, and select optimal technologies.
 
 
 As a leadership role, the SGM HR IT drives innovation in HR processes through close collaboration with stakeholders, constantly brokering effective technology solutions to meet business needs. In addition, the jobholder is accountable for building and managing an effective HR IT team to execute on these strategies and projects &ndash; including developing team capacity and skills, career development, and ensuring strong performance and retention of key talent. This balance of strategic vision and team management ensures that HR digital transformation initiatives are delivered successfully across the organization.
 
 
 
 Key Accountabilities: Description
 
 
 
 &bull; Design and Implementation of IT &amp; Digital projects and Changes requests in alignment with business priorities, ensuring measurable impact on efficiency, savings, and productivity.
 
 
 
 
 
 
 &bull; Deliver Functional Support for Stream for Level 1 and Level 2 and maintain the SLA KPI on monthly basis to maintain business continuit
 
 
 
 
 
 .
 
 &bull; Design and implementation of an enterprise architecture system by providing appropriate IT solutions to the various businesses to ensure security of information flow and storage across the compan
 
 
 y.&bull; Ensure adherence to company policies and regulatory requirement
 
 
 
 
 
 
 s.
 
 Key Accountabilities: Performance Indicat
 
 
 
 ors- % of projects delivered against approved Hoshin p
 
 
 lanTarget:
 
 
 70%- % of CRs delivered against approved pl
 
 
 an.Target:
 
 
 80%- Survey results % Target:
 
 
 90%- Breach SLA % Target: 98% reviewed monthly ALL (L2-L
 
 
 3).- Effective communication &amp; Resolution details % - Target: 9
 
 
 0%.- Deliver the solution architecture as per ARB guideli
 
 
 nesTarget:
 
 
 90%- 100% compliance with internal policies and external regulati
 
 
 
 onsMajor Activit
 
 
 
 ies1- Work in partnership with the Corporate IT BRM for HR to plan and deliver HR digital transformation projects across all ALJ global entities. This includes defining project scope, resources, and timelines to implement new HR technologies and enhancemen
 
 
 ts.2- Execute integrations between SAP HCM, SAP SuccessFactors, and related enterprise systems (e.g. Finance, Time Management, Benefits, Compensation, Onboarding). Ensure seamless data flow and process alignment across these modules and other business functio
 
 
 ns.3- Utilize expertise in HRIS/HCM to design, implement, and support solutions for complex HR business processes. This involves configuring systems to meet HR requirements and ensuring they are scalable and robu
 
 
 st.4- Lead requirements gathering and design sessions with HR stakeholders to analyze current processes and define future-state needs. Translate business requirements into technical specifications and a clear vision for process improveme
 
 
 nt.5- Document detailed business requirements and configuration decisions in a formal workbook or design document. Work directly with business owners to obtain sign-off on final requirements and design, ensuring alignment and acceptance before developme
 
 
 nt.6- Collaborate with technical teams and consultants to ensure successful integration between HR IT modules and other business systems. Verify that end-to-end processes (from HR to other functions) work smoothly and data integrity is maintain
 
 
 ed.7- Ensuring that Standard Operating Procedures ) are created and maintained for all recurring HR IT tasks and processes. Regularly review and update these SOPs to reflect system or process chang
 
 
 es.8- Ensuring that proper Change Control procedures for any changes deployed to production HR systems. This includes risk assessment, documentation, approval workflows, and communication for system changes to minimize disruption and ensure stabili
 
 
 ty.9- Identify opportunities to leverage new or unused SuccessFactors and SAP HCM features to improve HR business outcomes. Successfully implement enhancements and new functionalities that add value, such as self-service tools, analytics, or AI-driven features, thereby continuously improving the HR IT landsca
 
 
 
 pe.Job Cont
 
 
 
 
 
 <ul>
 <li>
 ext
 
 Job holder plays a crucial role in aligning technology with business goals, managing IT resources efficiently, and ensuring the organization&rsquo;s technical solutions are secure, reliable, and supports the needs of the users and the overall business operat
 </li>
 <li>
 ionsJob requires ability to set project goals, define timelines, allocate resources, and monitor progress to ensure successful project deli
 </li>
 <li>
 veryJob holder plays a strategic role in developing and implementing the organization&rsquo;s IT strategy aligned with Business Objectives and Collaborate with Senior Management to identify technology needs, Prioritize projects, and allocate resources effecti
 </li>
 <li>
 velyJob requires awareness of latest technological advancements and assess how these innovations can benefit the organization. Propose and implement the new technologies to improve efficiency and productiv
 </li>
 <li>
 ity.Job requires interaction with external vendors and suppliers to procure IT equipment, software licenses, and services. Evaluate Service Level agreements and ensure that vendors meet their obligati
 </li>
 </ul>
 
 
 ons.Framework, Boundaries &amp; Decision Making Autho
 
 
 <ul>
 <li>
 rityJob holder reports to the Director - Head of IT &amp; Digital and align with organization&rsquo;s overall IT strategy and business g
 </li>
 <li>
 oalsJob holder holds a decision-making authority concerning team structure, task delegation, performance evaluations and hiring decisi
 </li>
 <li>
 ons.Job holder should prioritize projects based on business needs, resource availability, and alignment with strategic object
 </li>
 <li>
 ivesJob holder should follow the guidelines and processes for vendor selection and procurement to ensure transparency and cost-effectiven
 </li>
 </ul>
 
 
 ess.Organizational / Functional Strategic F
 
 
 <ul>
 <li>
 ocusContribute to the development of the organization&rsquo;s HR technology roadmap, ensuring alignment with overall business and digital strateg
 </li>
 <li>
 ies.Identify and assess emerging HR technologies and industry trends to provide a competitive advant
 </li>
 <li>
 age.Evaluate how new solutions can be integrated into HR operations and processes to improve efficiency and employee experie
 </li>
 <li>
 nce.Ensure HR IT practices comply with legal, regulatory, and industry best practi
 </li>
 <li>
 ces.Prioritize and manage HR IT projects based on strategic importance, resource availability, and potential business imp
 </li>
 <li>
 act.Monitor project execution to ensure timely delivery, quality outcomes, and realization of expected benef
 </li>
 <li>
 its.Collaborate with senior management and cross-functional leaders to align HR IT initiatives with organizational objecti
 </li>
 <li>
 ves.Promote innovation, continuous improvement, and data-driven decision-making across HR technology functi
 </li>
 </ul>
 
 
 ons.Minimum Qualificat
 
 
 
 ionsUniversity degree in Information technology attested by Saudi Council of Engine
 
 
 
 ers.Minimum Experi
 
 
 
 enceMin. 10 years Information Technology experience, with min. 5 years in a middle management position level experience Proffered fields of experience: &amp; Project Managem
 
 
 
 ent.Job-Specific Sk
 
 
 
 illsManging Team, Projects Delivery, Vendor Management, IT Maturity Framework Knowledge, Process automation and supporting solutions for complex HCM business proces
 
 
 
 ses.Langu
 
 
 
 agesEnglish/Ar
 
 
 
 abicSpecial Certifications / Member
 
 
 
 
 
 ship
</div>

Employee Experience Manager

Agram

<div>
 
 Job Description &ndash; QC Engineer
 
 
 
 <ul>
 <li>
 Job Purpose
 
 
 </li>
 </ul>
 Responsible for ensuring that QC Supervisors, Lab Technicians, and QC Inspectors perform their
 
 
 tasks to the required standards. Ensures that all raw materials used in production are properly
 
 
 tested prior to use and that final products meet established quality requirements.
 
 
 <ul>
 <li>
 Key Accountabilities
 
 
 </li>
 </ul>
 Production Quality Standards (Fittings)
 
 
  Supervise subordinates to ensure all QC activities are efficient and compliant.
 
 
  Verify that fittings manufacturing procedures meet applicable standards and client
 
 
 specifications.
 
 
  Confirm use of approved raw materials to ensure product quality.
 
 
  Inspect and test fittings prior to release and delivery.
 
 
  Assist PED during production testing for new product lines and trials.
 
 
 Third Party Inspections
 
 
  Conduct third-party inspections and review documentation for product release.
 
 
  Ensure products meet customer requirements.
 
 
 Product Qualification Tests (Fittings)
 
 
  Calibrate all testing and measuring equipment.
 
 
  Conduct product qualification tests in coordination with the QA Engineer.
 
 
  Maintain and update product qualifications as per local and international regulations.
 
 
 Non-Conforming Product Control
 
 
  Identify non-conforming raw materials and coordinate corrective actions.
 
 
  Identify and report substandard products to relevant departments.
 
 
  Initiate corrective and preventive actions to ensure compliance and minimize loss.
 
 
 Inventory
 
 
  Monitor monthly store inventory checks for major raw materials.
 
 
  Prepare and submit monthly stock reports to QA/QC &amp; HSE Manager, Plant Manager,
 
 
 and General Manager.
 
 
 Employee Effectiveness
 
 
  Promote employee engagement and team collaboration.
 
 
  Conduct annual performance appraisals and provide feedback.
 
 
  Set annual objectives and targets for subordinates.
 
 
 HSE (Health, Safety &amp; Environment)
 
 
  Comply with all safety, quality, and environmental procedures.
 
 
  Use personal protective equipment while on duty.
 
 
  Maintain cleanliness and organization in operational areas.
 
 
  Report unsafe acts, incidents, or violations.
 
 
  Support HSE culture and participate in audits and reviews.
 
 
 <ul>
 <li>
 Span of Communication
 
 
 </li>
 </ul>
  Internal: Plant Manager, QA/QC &amp; HSE Manager, All Line Managers
 
 
  External: Third Party Inspection Bodies, Customer Representatives, Suppliers
 
 
 <ul>
 <li>
 Job Relevant Information
 
 
 </li>
 </ul>
 The jobholder has the authority to place end products on hold until required repairs or reworks
 
 
 are completed and approved.
 
 
 <ul>
 <li>
 Qualifications, Experience &amp; Skills
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
  Bachelor&rsquo;s degree in Engineering (Manufacturing, Mechanical, Chemical, or Industrial).
 
 
  Previous pipe manufacturing and QC experience.
 
 
  Fluency in English.
 
 
 
 Preferred Experience
 
 
 
  Minimum 5 years in QC within a medium to large manufacturing company.
 
 
  Experience in fiberglass applications.
 
 
 
 Job-Specific Skills
 
 
 
  Strong knowledge of ISO 9001 Quality Management Systems.
 
 
  Familiarity with international standards related to products.
 
 
  Ability to read and interpret engineering drawings.
 
 
 Skills: manufacturing,customer,skills,materials
</div>

QC Engineer- Saudi Arabia

Big Fish Recruitment

The Role
 We are seeking a dynamic HR Manager with our client in Jeddah, Saudi Arabia. The ideal candidate will lead our HR functions effectively, ensuring a positive work environment and alignment with our organizational goals. Responsibilities: - Develop and implement HR strategies aligned with the overall business plan and strategic direction of the organization. - Manage the recruitment and selection process to attract top talent. - Oversee employee relations, conflict resolution, and ensure compliance with labor laws and regulations in Saudi Arabia. - Coordinate training and development initiatives to enhance employee skills and career growth. - Manage performance appraisal systems that drive high performance. - Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization. - Maintain pay plan and benefits program, ensuring competitive and equitable compensation.
 
Requirements
 <ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred. - Proven experience as an HR Manager or similar role, preferably within the Saudi Arabian market. - In-depth knowledge of labor laws and HR practices in Saudi Arabia. - Strong leadership and people management skills. - Excellent communication and interpersonal abilities. - Proactive problem-solving skills and the ability to manage multiple priorities. - Fluency in English & Arabic language - Experience within the Facilities Management industry is highly preferred</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Urgent Request for HR Manager

AbbVie

<div>
 
 Company Description
 
 
 
 AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
 
 
 
 Job Description
 
 
 
 
 HR Manager &ndash; KSA Affiliate
 
 
 
 The HR Manager is a strategic and trusted partner to the organization, in talent development, finding talent, and shaping culture necessary to accomplish our business strategies to make a remarkable impact on patients around the world. They will serve as a strategic partner to the designated divisions in Saudi Arabia Affiliate. This role is responsible for leveraging best-in-class HR practices to continually construct, deliver, and support programs that establish AbbVie as an employer of choice.
 
 
 
 Key Responsibilities Include:
 
 
 
 <ul>
 <li>
 Serve as a Strategic HR Business Partner: Proactively collaborate with business leaders to understand their strategic objectives and translate them into actionable HR strategies, needs assessments, and innovative HR solutions that drive business results. Provide expert coaching and mentorship to leaders in areas such as leadership development, succession planning, talent management, and organizational design.
 </li>
 <li>
 Develop and Implement Business-Aligned HR Strategies: Design, develop, and execute comprehensive HR strategies, programs, and services that directly address the unique needs and priorities of the respective business units. This includes initiatives related to talent acquisition, performance management, learning and development, compensation and benefits, and employee relations.
 </li>
 <li>
 Coach and Develop Business Leaders on HR Best Practices: Empower business leaders to effectively manage their teams by providing expert coaching on HR practices that enhance talent pipeline development, improve employee retention, increase overall organizational effectiveness, and cultivate a high-performing culture characterized by engagement, collaboration, and teamwork.
 </li>
 <li>
 Leverage Data Analytics for Talent and Culture Insights: Utilize strong analytical skills to interpret HR data and survey results, generating actionable insights related to talent trends, cultural dynamics, and employee engagement levels. Translate these insights into strategic recommendations for continuous improvement.
 </li>
 <li>
 Collaborate with HR Centers of Excellence for Program Implementation: Partner effectively with HR Centers of Excellence (COEs) to implement and tailor enterprise-wide HR programs that support the People Strategy and organizational goals. This includes initiatives focused on organizational effectiveness, change management, diversity, equity, inclusion, and fostering a positive and inclusive work environment.
 </li>
 <li>
 Provide Expert Guidance on Employee Relations and Performance Management: Offer proactive guidance and counsel to managers and employees on a wide range of employee relations matters, including conflict resolution, performance management issues, disciplinary actions, and grievance procedures. Ensure fair and consistent application of policies and practices.
 </li>
 <li>
 Ensure HR Compliance and Operational Excellence: Collaborate with HR Operations and business leaders to ensure accurate and timely processing of employee documentation, status changes, payroll and benefits administration, and the annual performance appraisal process. Oversee employee relations investigations, disciplinary actions, and terminations, ensuring full compliance with internal policies, procedures, and external labor laws and regulations.
 </li>
 <li>
 Build and Maintain Strategic HR Partnerships: Establish, cultivate, and maintain strong, collaborative relationships with key HR partners across all Practice Areas and Service Centers. Ensure seamless coordination and effective delivery of HR services to meet business needs, fostering mutual understanding of roles, responsibilities, and service delivery commitments.
 </li>
 <li>
 Champion a High-Performance, Engaged, and Inclusive Culture: Partner with people leaders to actively shape and promote a culture characterized by high employee engagement, exceptional performance, and a strong commitment to diversity, equity, and inclusion. Drive initiatives that foster a sense of belonging and empower employees to thrive.
 </li>
 <li>
 Lead Talent Development Initiatives: Proactively lead HR solutions and initiatives focused on developing top talent within the organization, leveraging AbbVie&rsquo;s best-in-class HR practices and innovative approaches.
 </li>
 <li>
 Develop and Analyze HR Metrics for Strategic Decision-Making: Prepare and present comprehensive monthly HR metrics and reports related to areas of responsibility to management and the division. Analyze these metrics to identify trends, measure the effectiveness of HR programs, and provide data-driven insights to inform strategic decision-making.
 </li>
 <li>
 Drive Organizational Effectiveness and Change Management: Facilitate, implement, and model change management strategies to enhance organizational effectiveness and support the evolving needs of the business and the patients it serves. Lead initiatives that improve processes, structures, and capabilities.
 </li>
 <li>
 Embed AbbVie's Ways of Working: Actively champion AbbVie&rsquo;s core values and desired behaviors by consistently modeling them, educating leaders and employees, and providing coaching to ensure their integration into daily work practices.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A relevant degree in Human Resources Management or a relevant area.
 </li>
 <li>
 6-8 years Business HR Partnering experience with experience of one other HR specialization.
 </li>
 <li>
 Strong knowledge of employment law in Saudi Arabia.
 </li>
 <li>
 Should have a passion for people, have strong business acumen, and enjoy working in a fast paced and often demanding organization which rewards strong performance.
 </li>
 <li>
 HR experience in a Multinational Company will be an advantage.
 
 
 </li>
 </ul>
 Additional Information
 
 
 AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
 
 
 US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
 
 
 US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
 
 
 https://www.abbvie.com/join-us/reasonable-accommodations.html
</div>

HR Manager - Saudi National

Marriott International

<div>Additional Information 
Job Number25177719 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Ensures employee recognition is taking place on all shifts.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Collaborates with the Front Office Manager on ways to continually improve departmental service.</li></ul>
<ul><li>Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Displays outstanding hospitality skills.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Handles guest problems and complaints effectively.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul> 

Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Functions in place of the Front Office Manager in his/her absence.</li></ul>
<ul><li>Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li></ul>
<ul><li>Participates in department meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Front Office Manager

<div>Additional Information 
Job Number25173841 
Job CategoryHuman Resources 
LocationFour Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
Human Resources Coordinator 
Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Coord-Training

Nestlé Nespresso SA

<div>
 
 
 Who we are?
 
 
 
 
 
 
 For more than 30 years, we developed a coffee system that allowed people to create the perfect barista-quality experience at home. We had that dream, and we made it a reality.
 
 
 Our innovations have redefined the way millions of people enjoy their coffee, growing from a ground-breaking idea in Switzerland to a global brand with a presence in 82 countries.
 
 
 
 
 
 Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Vevey, Switzerland, Nespresso is present in over 60 countries and counts over 13,000 employees worldwide. To learn more visit www.nestle-nespresso.com.
 
 
 
 
 
 
 What working at Nespresso means?
 
 
 
 
 
 
 At Nespresso sustainability is at the heart of everything we do, because we believe that coffee can be a force for good which shapes lives and landscapes for the better. We celebrate farmers as artists and revive devastated farmlands to grow new beginnings.
 
 
 
 
 
 We&rsquo;ve built our company, our products and our practices on one simple premise: that every cup of Nespresso should have a positive impact. Whether it is in supporting the people who nurture, grow and harvest coffee beans or our choice of materials, production processes and what we do to help customers recycle our aluminum coffee capsules. We believe in empowering everyone to be an agent of change, contributing to a community sharing similar values.
 
 
 
 
 
 
 
 
 
 How will you Grow?
 
 
 
 
 
 
 At Nespresso, we believe that every employee should have the opportunity to reach their full potential.
 
 
 We know that our people set us apart and ensure we are successful year after year. That&rsquo;s why we want you to be the best you can be every day.
 
 
 
 
 
 You will have many opportunities to make a difference and develop and continuously grow your knowledge and competencies in a fast-changing environment. We come together as a diverse team to challenge the status quo and cultivate new ideas that push the boundaries, both within and outside of coffee.
 
 
 We are at our best when we take action and work collectively to achieve our ambition.
 
 
 
 
 
 
 What we Offer?
 
 
 
 
 
 
 Nespresso is a caring company. Just as we care about our customers, the coffee farmers and the natural environment, we also care about our people and offer them a dynamic, inclusive, and international working environment with many opportunities across different functions and regions, and even across brands under our parent company, Nestl&eacute;. It helps you reach your full potential, such as an internationally mobile career that truly broadens your experience and knowledge.
 
 
 
 
 
 We believe that &lsquo;the whole is greater than the sum of its parts&rsquo;. That is why we are committed to offer a competitive total rewards package that includes fixed pay, variable pay, employee benefits, and personal growth and development for all employees. Our total rewards package varies locally to reflect differing candidate aspirations and to respond to what our employees value in each market. Across the globe, we make sure that everyone who works with us has everything they need to succeed.
 
 
 
 
 
 
 Join us at Nespresso, let&rsquo;s grow TOGETHER
 
 
 
 
 
 
 People are at the heart of our success &ndash; all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.
 
 
 
 
 
 
 
 
 
 
 
 
 Retail Manager
 
 
 
 
 
 
 
 Main Job Purpose:
 
 
 
 
 
 
 Develop and drive Nespresso sales for the Boutique network, respecting the brand values and the international guidelines, put in place commercial and people management tools to ensure sales and profit performance, customer service and operational excellence.
 
 
 
 
 
 
 A Day in the Life of a Retail Manager:
 
 
 
 
 
 
 You will ensure consistency of the Nespresso Brand and the holistic customer experience through
 
 
 
 
 
 
 Premium Brand Values:
 
 
 
 
 
 <ul>
 <li>
 Guarantee consistency of the Nespresso Brand and the consumer experience in a premium retail environment with alignment between all Nespresso Channels (Boutiques, Call Centre, e-Commerce and Trade
 </li>
 <li>
 Support the B2C Commercial Manager in deploying retail elements of an omni-channel approach to the B2C business.
 </li>
 <li>
 Ensure that Boutique staff are respecting the Nespresso five attributes: Warmth &amp; Empathy, Experience, Retailer spirit, Responsiveness and Style
 </li>
 <li>
 Monitor and improve Boutiques service levels ensuring to achieve Net Promoter Score and Customer Voice KPIs
 </li>
 </ul>
 
 
 
 
 
 Commercial Strategy and Operations Excellence:
 
 
 
 
 
 <ul>
 <li>
 Define the retail strategy as part of an omni-channel approach to drive sales &amp; profitability through the Boutique Network and manage total cost of the team through the support from the boutique leaders.
 </li>
 <li>
 Develop activity calendar with commercial and marketing teams and manage product assortment to achieve target.
 </li>
 <li>
 Analyze and identify sales data for retail performance &amp; boutique insights and trends (in close collaboration with commercial analyst) and propose initiatives to drive traffic &amp; sales to boutiques
 </li>
 <li>
 Ensure boutique operations, maintenance &amp; safety are in accordance with international guidelines
 </li>
 <li>
 Propose and drive improvements to enhance operational efficiency, collaborating with other departments
 </li>
 <li>
 Responsible for corporate consistency of the Visual Merchandising (VM) Guidance, working closely with Marketing to define the approach for the campaigns and coach the leaders on implementation.
 </li>
 <li>
 Conduct regular operational excellence audits, propose corrective actions and follow-up to ensure completion
 </li>
 <li>
 Effectively manage Third Parties to ensure that it is in line with the Nespresso brand purpose and in compliance with local regulations and Nestl&eacute; standards and policies
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 People and Organization Development:
 
 
 
 
 
 <ul>
 <li>
 Support the Boutique Managers in Employee Lifecycle Management and ensure strong management presence through regular visits and evaluation.
 </li>
 <li>
 Develop commercial, entrepreneurial and leadership skills for Boutique Management.
 </li>
 <li>
 Build the Nespresso culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism
 </li>
 <li>
 Work with Market Trainer to ensure knowledge &amp; development needs are met
 </li>
 </ul>
 
 
 
 
 
 Project Management:
 
 
 
 
 
 <ul>
 <li>
 Support a retail location strategy, helping to identify new locations, relocation, renovation and pop-up projects for Boutiques in collaboration with the B2C Commercial Manager
 </li>
 <li>
 Support contract negotiations with landlord duly respecting international guidelines
 </li>
 <li>
 Manage boutique projects from initiation to execution by developing the project planning and employing appropriate project management approaches, processes, and tools
 </li>
 <li>
 Ensure boutique projects are delivered in adherence to budget, schedule and scope by providing status reports, raising key issues and risks, determine mitigating actions, and completing financial monitoring and reporting
 </li>
 <li>
 Facilitate boutique project-related stakeholder communications
 </li>
 </ul>
 
 
</div>

Retail Manager

Explore 433+ Employee experience manager in Jeddah this November. Find roles across top companies and apply now to boost your career.