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engagement specialist

Chinese Palace Restaurant Group

<p>The National Relations &amp; Engagement Specialist is a critical role focused on supporting our national employees' well-being, fostering engagement, and ensuring alignment with organizational goals through effective performance management. This role plays a vital part in supporting the company&rsquo;s Emiratisation strategy by ensuring the successful integration of our national talent into the workforce and fostering a culture of belonging, growth, and career development.</p><p><b>Key Responsibilities </b></p><p>&middot; Act as the first point of contact for our national employees regarding HR queries and support needs.</p><p>&middot; Assist, develop, and implement engagement initiatives designed to improve our national employee satisfaction, performance, and career progression.</p><p>&middot; Look after our national employees&rsquo; workplace experiences, gather feedback, and implement initiatives to address challenges and improve retention.</p><p>&middot; Monitor attendance, probation reviews, and performance feedback for our national talent.</p><p>&middot; Partner with managers to support the national employees through mentoring, career coaching, and professional development opportunities.</p><ul><li>Initiate the creation of recognition and reward programs to celebrate the contributions of national employees.</li><li>Provide guidance to the national employees and managers on goal setting and performance expectations.</li><li>Assist in the development and implementation of effective recruitment strategies to attract national talent for roles across all brands and departments.</li><li>Support partnerships with universities, career fairs, and government programs (e.g., Nafis, MOHRE) to build a strong pipeline of national talent.</li><li>Coordinate the hiring process of national candidates.</li><li>Ensure and oversee onboarding programs tailored to national hires, ensuring smooth integration into the company culture and operations.</li><li>&middot; Ensure company practices comply with UAE Emiratisation laws, quotas, and reporting requirements.</li><li>&middot; Maintain accurate records of national employees in HR systems.</li><li>&middot; Prepare basic reports on Emiratisation numbers, turnover, and progress toward targets.</li><li>&middot; Support with government documentation and Emiratisation compliance requirements.</li><li>&middot; Educate managers and teams on Emirati culture and workplace expectations to promote inclusion and understanding</li><li>&middot; Work closely with Employee Relations &amp; Engagement team on day-to-day tasks.</li><li>&middot; Support with administrative duties such as filing, documentation, and data entry.</li><li>&middot; Liaise with operations and managers to ensure smooth integration of national staff in restaurants and head office roles.</li><li>&middot; Partner with Operations, HR sub-departments, and leadership teams to identify roles suitable for national talent.</li><li>&middot; Provide general administrative support to the HR department as required.</li></ul><p><b>Qualifications/Requirements:</b></p><p><b>Education:</b></p><p>&middot; Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</p><p><b>Experience:</b></p><p>&middot; Minimum 3&ndash;5 years of HR experience, preferably with a focus on nationalization programs in the UAE.</p><p>&middot; Proven experience in employee engagement and retention strategies.</p><p><b>Skills:</b></p><p>&middot; Excellent interpersonal and communication skills to address employee concerns effectively.</p><p>&middot; Strong organizational and analytical skills, with attention to detail.</p><p>&middot; Strong understanding of UAE labor laws and Emiratisation regulations.</p><ul><li>Fluency in English and Arabic (preferred).</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Have you worked on Nationalization/Emiratization programs?</li><li>Do you speak Arabic?</li><li>How many years experience you have in Employee Relations &amp; Engagement?</li><li>How much is your salary expectation?</li></ul>

National Relations & Engagement Specialist

<p>The Employee Relations &amp; Engagement Specialist will be responsible for managing employee relations across all brands under Chinese Palace Group, ensuring fair and consistent practices that align with company policies and UAE labor law. This role will handle incident reports, disciplinary actions, grievance management, probationary reviews, and end-of-contract renewal interviews. In addition, the specialist will design and implement employee engagement initiatives that enhance workplace culture, improve retention, and foster belonging across the organization. The role also provides administrative support to ensure smooth HR operations.</p><p><b>Key Responsibilities </b></p><ul><li>Receive, investigate, and document employee incident reports across all brands.</li><li>Recommend and administer disciplinary actions in alignment with company policy and UAE labor law.</li><li>Provide guidance to managers on handling employee misconduct, grievances, and performance issues.</li><li>Act as the first point of contact for employee relations issues, ensuring concerns are addressed fairly, promptly, and confidentially.</li><li>Investigate and resolve workplace conflicts, complaints, and disciplinary matters in line with UAE labor law and company policies.</li><li>Provide coaching and guidance to managers on employee relations matters, ensuring consistent and legally compliant practices.</li><li>Support policy interpretation, grievance handling, and disciplinary procedures.</li><li>Maintain accurate and confidential ER documentation, case logs, disciplinary outcomes and reports.</li><li>Conduct probationary performance reviews in collaboration with operations managers to ensure new employees meet role expectations.</li><li>Organize and conduct end-of-contract renewal interviews, providing recommendations on renewal, non-renewal, or progression.</li><li>Track and manage timelines for probationary periods and contract renewals to ensure compliance with internal policies and labor law.</li><li>Assist in designing and implementing engagement programs that enhance morale, recognition, and retention.</li><li>Plan and support company-wide activities, wellness initiatives, and recognition events.</li><li>Coordinate and analyze employee engagement surveys, identifying trends and recommending action plans.</li><li>Promote inclusion, belonging, and a positive employee experience across a diverse workforce.</li><li>Support onboarding and orientation programs to ensure successful integration of new employees.</li><li>Collaborate with HR colleagues across Compensation &amp; Benefits, L&amp;D, Talent Acquisition, and Accommodation to deliver a seamless employee experience.</li><li>Contribute to HR reporting, compliance audits, and cross-functional HR projects.</li><li>Prepare reports and presentations on employee relations cases, engagement activities, and survey results for management review.</li><li>Maintain and update employee records, disciplinary files, and engagement program documentation.</li><li>Draft official HR communications, memos, and notices for circulation to employees and managers.</li><li>Assist with HR audits, compliance checks, and policy updates.</li><li>Support payroll and benefits teams with necessary employee information related to disciplinary actions, contract changes, or employee status.</li><li>Handle scheduling of interviews, meetings, and HR events, ensuring logistics are properly coordinated.</li><li>Provide administrative support for cross-functional HR initiatives as required.</li></ul><p><b>Qualifications/Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Psychology, or a related field.</li><li>3&ndash;5 years of HR experience with a strong focus on employee relations, disciplinary procedures, or HR operations.</li><li>Experience in F&amp;B, retail, or hospitality industries in the UAE is preferred.</li><li>Strong knowledge of UAE labor laws, disciplinary frameworks, and HR best practices.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have at least 3+ years experience in employee relations and engagement?</li><li>Do you have experience in F&amp;B industry?</li><li>How much is your salary expectation?</li></ul>

Employee Relations & Engagement Specialist

RICS

<div></div><div><div><div><b>Country</b></div><div> United Arab Emirates</div></div><br>
<div><div><b>
Office Location</b></div><div> Dubai</div></div><br>
<div><div><b>
About Us</b></div><div> Join us in supporting the next generation of surveying professionals.
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At the Royal Institution of Chartered Surveyors (RICS), we help people build meaningful careers in land, property, infrastructure, and construction. With over 140,000 members worldwide, we are committed to creating a more sustainable, inclusive, and trusted built environment.
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We are looking for a Candidate and Early Years Engagement Specialist to join our global team. This role is ideal for someone who enjoys working with people, supporting learning journeys, and creating positive experiences for early-career professionals.</div></div><br>
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Role Purpose and Key Responsibilities</b></div><div> You will work directly with students, trainees, and candidates, including those connected through firms, helping them navigate their path to RICS membership. Through workshops, face-to-face engagement, one-to-one support, and digital engagement, you will provide practical guidance and encouragement at every stage of their journey.
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You will also collaborate with colleagues and external partners to ensure candidates have access to the right tools, resources, and support networks.
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Key Responsibilities
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<li>Deliver workshops, webinars, and mentoring sessions to support candidates.
</li><br>
<li>Provide clear, practical advice on qualification routes and development opportunities.
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<li>Work with mentors, members, and local networks to strengthen support in each region.
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<li>Share information about RICS learning resources and services.
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<li>Maintain regular communication with candidates to keep them informed and engaged.
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<li>Support corporate clients with tailored engagement packages.
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<li>Keep candidate records accurate and up to date.
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<li>Follow data protection standards and maintain confidentiality.
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<li>Contribute to wider initiatives such as CPD, retention, and readmission campaigns.
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<li>Share feedback and insights to help improve candidate support.</li></div></div><br>
<div><div><b>
About You</b></div><div> You&rsquo;ll be someone who enjoys working with people and supporting their development. You may have experience in education, training, membership organisations, or customer engagement. What matters most is your ability to communicate clearly, build trust, and stay organised in a dynamic environment.
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We&rsquo;re looking for someone who can bring:
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<li>Clear and confident communication skills, both written and spoken
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<li>Experience delivering training, coaching, or support sessions
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<li>Ability to manage multiple tasks and stay organised
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<li>A collaborative approach and a focus on building positive relationships
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<li>Familiarity with Microsoft Office and digital engagement tools
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<li>A flexible and responsive approach to changing needs
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<li>Respect for confidentiality and data privacy
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<li>Willingness to support occasional events outside regular working hours</li></div></div><br>
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Rewards and Benefits</b></div><div> We&rsquo;re committed to supporting the wellbeing, growth, and work-life balance of our people. Our benefits are designed to reflect the diverse needs of our team and to provide flexibility, security, and peace of mind - both in and outside of work.
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<li>30 days annual leave (plus public holidays)
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<li>Hybrid Working combining home working with regular attendance at the Dubai office
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<li>Income Protection
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<li>Life Assurance
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<li>Medical Allowance provided for employees
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Equal Opportunities Employer
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RICS is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and will accommodate adjustments needed to support your application process. Candidates must have the legal right to work in the UAE.
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How to Apply
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Click &lsquo;Apply&rsquo; to access our short online application form. Please upload your CV and complete the statement explaining why this opportunity appeals to you, and how your skills and experience align with the role.</div></div></div>

Candidate & Early Years Engagement Specialist

CREDITCARE CREDIT MANAGEMENT LLC

<p><b>Job Title: Media &amp; Influencer Engagement Specialist (Female Talent)</b></p><p><b>Company: Creditcare Credit Management</b></p><p><b>Location: UAE (On-site)</b></p><p><b>Job Type: Full-time | Permanent</b></p><p><b>About the Role:</b></p><p>Creditcare Credit Management is looking for a dynamic and creative <b>female Media &amp; Influencer Engagement Specialist</b> to manage our social media presence and build strong partnerships with influencers and content creators. You will play a key role in enhancing our brand visibility, managing online campaigns, and driving engagement across all major platforms.</p><p>This position is ideal for someone who is confident on camera, understands the digital marketing landscape, and can consistently create, post, and engage with content and influencers.</p><p><b>Key Responsibilities:</b></p><ul><li>Plan, create, and publish daily content across Instagram, TikTok, Facebook, and LinkedIn</li><li>Identify, reach out to, and build partnerships with relevant female influencers and content creators</li><li>Monitor social media trends, reels, and viral content to keep our platforms fresh and engaging</li><li>Coordinate influencer campaigns from planning to execution</li><li>Engage with followers, respond to comments/messages, and build an online community</li><li>Track performance metrics and adjust strategies to improve reach and engagement</li><li>Represent the company in front-facing content (if required), such as stories, live videos, or reels</li><li>Ensure brand consistency and maintain a professional yet relatable online presence</li></ul><p><b>Requirements:</b></p><ul><li><b>Female candidates only</b> (as per role focus and brand voice)</li><li>Proven experience managing business social media accounts or influencer collaborations</li><li>Confident in front of the camera (for stories, reels, or video content)</li><li>Strong communication and relationship-building skills</li><li>Basic graphic/video editing skills (Canva, CapCut, InShot, etc.)</li><li>Fluent in English; Arabic or other languages is a plus</li><li>Organized, creative, and up-to-date with digital marketing trends</li><li>Ability to work under deadlines and multitask effectively</li></ul><p><b>What We Offer:</b></p><ul><li>Salary: AED 3,000 &ndash; AED 4,000/month</li><li>Performance-based monthly incentives</li><li>A creative, collaborative work environment</li><li>Growth and training opportunities in media &amp; marketing</li><li>Flexible, dynamic role with room to showcase your creativity</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

Media & Influencer Engagement Specialist (Female) Social Media

Zurich Insurance

<div><div><div><div><div><b>Job Summary</b></div></div><div></div><div><br>
<div>
Zurich Middle East is part of Zurich Insurance Group, one of the world&rsquo;s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.</div><div><br>
Reporting to the Inforce Engagement Lead, the Inforce specialist will be responsible for supporting in-force management activities, supporting inforce campaigns, collaborating with various departments and supporting the sales force by providing information, carrying out activities and analysis that help drive Zurich products and services delivery to customers and distributors.</div></div></div><div></div><div><div><div><b><br>
Job Accountabilities</b></div></div><div></div><div><br>
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As Inforce Specialist, your role will involve:</div><br>
<div></div>
<ul>
<li>Anticipate, recognize and respond to needs of customers.</li>
<li>Support implementation of Inforce customer initiatives.</li>
<li>Provide status updates on various initiatives.</li>
<li>Resolve technical problems by referring to policies, procedures, specifications.</li>
<li>Compare alternatives for solving problems or improving procedures or products and provide recommendations.</li>
<li>Works on in force campaigns requiring data analysis. Compile and analyze basic information and qualitative and/or quantitative data.</li>
<li>Utilize basic data audit techniques to maintain and improve data quality. Under direction, analyze customer data to help drive data based decisions.</li>
<li>Assists with existing database to extract pertinent information, results and recommendations from it and other product and customer information resources.</li>
<li>May develop basic models to acquire data and information and conducts follow-up and data verification, as needed.</li>
<li>Monitor customer engagement through different campaigns and support the uptake of these campaigns.</li>
<li>Work with the Inforce and Marketing teams on curating relevant customer communications and launch the campaigns with customers and distributors.</li>
<li>Manage the Inforce inbox to ensure that all customer queries and requests are managed with accuracy and in time.</li></ul></div></div><div></div><div><div><div><b><br>
Job Qualifications</b></div></div><div></div><div><br>
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To be successful in your role, you will need:</div><br>
<div></div>
<ul>
<li>Bachelor&rsquo;s degree (or equivalent)</li>
<li>English and Arabic speaking is a must.</li>
<li>For UAE Passport holders only</li>
<li>Analytical and problem-solving mindset.</li>
<li>Accuracy and Attention to details.</li>
<li>Intermediate knowledge of Microsoft office packages&ndash; Word, Excel, and PowerPoint.</li>
<li>Excellent negotiation and communication skills both written and verbal in English.</li>
<li>Financial Analysis skills</li>
<li>Learning Agility</li></ul></div></div></div><div></div><div><b><br>
Why Zurich</b></div><br>
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At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
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We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!</div><div><br>
Join us as we constantly explore new ways to protect our customers and the planet.</div><br>
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Leigh Jeremy Jaye Santander</li>
<li>Closing Date: September 11 2025</li></ul></div>

Inforce Specialist (UAE Nationals Only)

The Emirates Group

<b>Job Purpose:</b><br>
Develop, implement, and monitor employee engagement programs and initiatives across the EKFC organization and accommodations. The job holder will collaborate with internal stakeholders to design and execute programs that foster a positive work environment, enhance employee satisfaction, and promote a culture of engagement and inclusivity. Additionally, the role will develop Diversity and Inclusion (D&I) initiatives and create reward and recognition frameworks and programs to motivate and acknowledge employees' contributions.
<br><br>
Key Responsibilities
<br><br>
Manage daily administrative duties, trainings, workshops, wellness programs, social programs, and relevant employee engagement activities across EKFC and accommodations to enhance employee engagement and foster a culture of positivity and inclusivity.
<br>Collaborate with relevant vendors to effectively execute HR-related programs and initiatives for the Company, ensuring seamless implementation of HR engagement initiatives across all areas of EKFC and accommodation.
<br>Design, develop, and facilitate events and projects that promote the Company*s culture, mission, and values across EKFC and accommodation, leading to increased employee engagement and alignment with company values.
<br>Collaborate with HRBPs to use employee feedback data to identify key areas and create action plans aligned with business needs, resulting in targeted improvements in employee satisfaction and performance across the entire organization.
<br>Create, plan, and implement engagement surveys, and assist in leading the HR team in executing the Company*s employee engagement strategy, ensuring data-driven enhancements to employee engagement strategies across EKFC and accommodation.
<br>Conduct research on best practices and support the design and implementation of the Company*s Diversity and Inclusion strategy to create a more inclusive and diverse workplace.
<br>Manage EKFC reward frameworks and the annual recognition awards process, fostering a culture of recognizing and rewarding excellent performance through a well-maintained framework and program.
<br>Design and implement initiatives to improve company culture and support employee well-being across EKFC and accommodation, including developing guidelines, implementation, coordination, and booking of company events for employee well-being and celebrations, such as sports/recreation clubs, leading to a healthier, more engaged workforce.
<br>Ensure EKFC lives up to its Employee Value Proposition (EVP) by working cross-functionally within the HR team and evaluating practices to maintain a consistent and compelling EVP across the organization, including accommodation.
<br>Create engagement content for internal communication platforms in collaboration with Corporate Communications to facilitate effective communication and increase employee engagement across EKFC and accommodation.
<br><br>
Educational Qualifications
<br><br>
Bachelor*s degree or other HR qualification is required.
<br><br>
Work Experience
<br><br>
Minimum 6 years* experience in roles leading employee engagement and wellbeing.
<br>Experience in leading projects within employee engagement, organizational development, or wellbeing.
<br>Experience delivering training to diverse employee groups.
<br><br>
Skills
<br><br>
Excellent communication skills, both verbal and written.
<br>Strong interpersonal skills and ability to build effective working relationships.
<br>Sound judgment and decision-making skills.
<br>Strong business partnership and influencing skills.
<br>Analytical skills and problem-solving capabilities.
<br>Flexibility and adaptability to changes in methods, approaches, and objectives.

HR SPECIALIST - ENGAGEMENT

Emirates Flight Catering

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  Develop, implement, and monitor employee engagement programs and initiatives across the EKFC organization and accommodations. The job holder will collaborate with internal stakeholders to design and execute programs that foster a positive work environment, enhance employee satisfaction, and promote a culture of engagement and inclusivity. Additionally, the role will develop Diversity and Inclusion (D&amp;I) initiatives and create reward and recognition frameworks and programs to motivate and acknowledge employees' contributions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   Manage daily administrative duties, trainings, workshops, wellness programs, social programs, and relevant employee engagement activities across EKFC and accommodations to enhance employee engagement and foster a culture of positivity and inclusivity.
  </li>
  <li>
   Collaborate with relevant vendors to effectively execute HR-related programs and initiatives for the Company, ensuring seamless implementation of HR engagement initiatives across all areas of EKFC and accommodation.
  </li>
  <li>
   Design, develop, and facilitate events and projects that promote the Company*s culture, mission, and values across EKFC and accommodation, leading to increased employee engagement and alignment with company values.
  </li>
  <li>
   Collaborate with HRBPs to use employee feedback data to identify key areas and create action plans aligned with business needs, resulting in targeted improvements in employee satisfaction and performance across the entire organization.
  </li>
  <li>
   Create, plan, and implement engagement surveys, and assist in leading the HR team in executing the Company*s employee engagement strategy, ensuring data-driven enhancements to employee engagement strategies across EKFC and accommodation.
  </li>
  <li>
   Conduct research on best practices and support the design and implementation of the Company*s Diversity and Inclusion strategy to create a more inclusive and diverse workplace.
  </li>
  <li>
   Manage EKFC reward frameworks and the annual recognition awards process, fostering a culture of recognizing and rewarding excellent performance through a well-maintained framework and program.
  </li>
  <li>
   Design and implement initiatives to improve company culture and support employee well-being across EKFC and accommodation, including developing guidelines, implementation, coordination, and booking of company events for employee well-being and celebrations, such as sports/recreation clubs, leading to a healthier, more engaged workforce.
  </li>
  <li>
   Ensure EKFC lives up to its Employee Value Proposition (EVP) by working cross-functionally within the HR team and evaluating practices to maintain a consistent and compelling EVP across the organization, including accommodation.
  </li>
  <li>
   Create engagement content for internal communication platforms in collaboration with Corporate Communications to facilitate effective communication and increase employee engagement across EKFC and accommodation.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Educational Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor*s degree or other HR qualification is required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum 6 years* experience in roles leading employee engagement and wellbeing.
  </li>
  <li>
   Experience in leading projects within employee engagement, organizational development, or wellbeing.
  </li>
  <li>
   Experience delivering training to diverse employee groups.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills
  </strong>
 </p>
 <ul>
  <li>
   Excellent communication skills, both verbal and written.
  </li>
  <li>
   Strong interpersonal skills and ability to build effective working relationships.
  </li>
  <li>
   Sound judgment and decision-making skills.
  </li>
  <li>
   Strong business partnership and influencing skills.
  </li>
  <li>
   Analytical skills and problem-solving capabilities.
  </li>
  <li>
   Flexibility and adaptability to changes in methods, approaches, and objectives.
  </li>
 </ul>
 <p>
 </p>
</div>


Explore 1626+ Engagement specialist in Dubai this September. Find roles across top companies and apply now to boost your career.

1626 engagement specialist jobs IN Dubai

National Relations & Engagement Specialist

Employee Relations & Engagement Specialist

Candidate & Early Years Engagement Specialist

Media & Influencer Engagement Specialist (Female) Social Media

Inforce Specialist (UAE Nationals Only)

HR SPECIALIST - ENGAGEMENT

HR SPECIALIST - ENGAGEMENT