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Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 This is a technical management role to lead a team that develops Python and Golang micro-services that power our global software distribution engine. The world sees it as the Snap Store and Charmhub.io marketplaces, behind the scenes it is a unified system that understands key concepts in software distribution - architectures, releases, betas, release candidates, stable releases, branches and more. We are on a journey to transform the experience that people all over the world have with their open source software by significantly expanding the range of software we can deliver through this system. If you have a passion for clean APIs, believe that great engineers ship software calmly and regularly against an agile plan, and know that tests are the key to higher velocity and reliability, you'll fit right in.
 
 
 This is a great opportunity to take part in engineering a highly scalable SaaS product (think about the load on our systems when one of our largest Ubuntu Desktop snaps is updated by the publisher, for instance). In addition, you will have the opportunity to learn from Canonical's world-class security team as we work collectively to deliver this capability, safely, to our customers around the world.
 
 
 As an Engineering Manager at Canonical, you must be technically strong, but your main responsibility is to run an effective team and develop the colleagues you manage. You will develop and review code as a leader, but know that the best way to improve the product is to ensure that the whole team is focused, productive and unblocked. You are expected to help them grow as engineers, do meaningful work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and the community. You will also be expected to be a positive influence on culture, facilitate technical delivery, and regularly reflect with your team on strategy and execution. You will collaborate closely with other Engineering Managers, product managers, and architects, producing an engineering roadmap with ambitious and achievable goals.
 
 
 We expect Engineering Managers to be fluent in the programming language, architecture, and components that their team uses. Code reviews and architectural leadership are part of the job. The commitment to healthy engineering practices, documentation, quality and performance optimisation is as important, as is the requirement for fair and clear management, and the obligation to ensure a high-performing team.
 
 
 This is a great opportunity to really learn how to do engineering of a highly-scalable SaaS product (think about the load on our systems when one of our largest Ubuntu Desktop snaps is updated by the publisher, for instance). In addition, you will have the opportunity to learn from Canonical's world-class security team as we work collectively to deliver this capability, safely, to our customers around the world.
 
 
 
 Location
 
 : This role may be based remotely in the Americas, Europe, Middle East or Africa time zones.
 
 
 What your day will look like
 
 
 <ul>
 <li>
 Lead a remote team of engineers in your time zone
 </li>
 <li>
 Develop talent through coaching, mentoring, feedback, and hands-on career development
 </li>
 <li>
 Set and manage expectations with other engineering teams, management, and external stakeholders
 </li>
 <li>
 Be an active part of the leadership team and collaborate with other leaders in the organisation
 </li>
 <li>
 With your team, build clean web service APIs to support both CLI and web frontend clients, using Python (and optionally Golang).
 </li>
 <li>
 Engage with many other teams at Canonical, as well as the open-source community and commercial partners
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Good experience in leading modern, agile software development practices
 </li>
 <li>
 Experience in forming a healthy, collaborative engineering culture in line with the company values
 </li>
 <li>
 Demonstrative experience of being a role model for sound engineering principles and directly contributing toward your team's goals
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 </li>
 <li>
 You love to mentor, develop and grow people, and have a track record of doing it
 </li>
 <li>
 You are knowledgeable and passionate about software development
 </li>
 <li>
 You are focused on success and the timely delivery of high-quality software
 </li>
 <li>
 You value and nurture great team culture and spirit
 </li>
 <li>
 You have experience and commitment to agile development methodologies
 </li>
 <li>
 Software development experience in Python (experience in Golang in addition to that would be a big plus)
 </li>
 <li>
 Effective written and verbal communication skills
 </li>
 <li>
 Practical experience with Linux system administration
 
 
 </li>
 </ul>
 What we offer you
 
 
 Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
 
 
 In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
 
 
 <ul>
 <li>
 Fully remote working environment - we've been working remotely since 2004!
 </li>
 <li>
 Personal learning and development budget of 2,000USD per annum
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues at 'sprints'
 </li>
 <li>
 Priority Pass for travel and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Engineering Manager - App Stores

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 Snoomart is seeking a highly driven and analytical Category Manager to lead our Grocery category, covering edible &amp; non-edible products. This role is critical in shaping our assortment, improving profitability, and enhancing the customer experience across our dark store network.
 
 
 As a Category Manager, you will take full ownership of the performance, availability, and commercial success of your category. You will work closely with cross-functional teams including Supply Chain, Operations, and Marketing to ensure the right products are available at the right time and price.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Develop and execute the category strategy for Grocery across all dark stores.
 </li>
 <li>
 Analyze assortment performance and recommend SKU rationalization and gap fills.
 </li>
 <li>
 Negotiate supplier terms including cost pricing, rebates, marketing support, and return policies.
 </li>
 <li>
 Monitor and improve category gross margins while maintaining competitive retail pricing.
 </li>
 <li>
 Plan and implement promotional campaigns to drive volume and category growth.
 </li>
 <li>
 Collaborate with operations to address availability issues, inventory turnover, and merchandising compliance.
 </li>
 <li>
 Lead and maintain regular reporting on category KPIs, including GM%, in-stock rate, RTV, and SKU productivity.
 </li>
 <li>
 Ensure compliance with merchandising standards and planograms across store formats.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Supply Chain, or a related field.
 </li>
 <li>
 3&ndash;5 years of experience in category management, buying, or commercial FMCG/Q-commerce roles.
 </li>
 <li>
 Strong analytical skills with proficiency in Excel; ERP/retail systems experience preferred.
 </li>
 <li>
 Experience in supplier negotiations, assortment planning, and promotional execution.
 </li>
 <li>
 Proven ability to work cross-functionally in a fast-paced, performance-driven environment.
 </li>
 <li>
 Strong commercial acumen with a customer-first mindset.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Category Manager - Snoomart

SINCLUS

<div>
 
 We are looking for
 
 Security Managers
 
 at
 
 Qatar
 
 for
 
 Oil &amp; Gas Construction Project.
 
 
 
 
 
 
 Candidate should be
 
 
 BE/B.Tech in Mechanical Engineering with min 10+ years experience in Oil &amp; Gas Construction Project.
 
 
 
 
 
 📩If your profile matches to the required skills and are willing to work at Qatar, send your updated CV with date of availability to
 
 sin14@sinclus.com
 
 
 
 
 
 
 📝
 
 SUBJECT LINE:
 
 
 SECURITY MANAGER
 
 
 
 📌 Only shortlisted candidates will be contacted.
 
 
 
 
 
 🔗 FOLLOW US FOR MORE JOB UPDATES:
 
 
 LinkedIn:
 
 https://lnkd.in/givVM6ER
 
 
 
 Facebook:
 
 https://lnkd.in/d8a__NHf
 
 
 
 Website:
 
 www.sinclus.com
 
 
 
 Mobile App:
 
 https://lnkd.in/dZsYGxW8
 
 
</div>

Security Manager

Al Mazra

Job OverviewWe are seeking an experienced and highly competent Slipway Operations Manager to oversee and manage all slipway and vessel haul-out operations at our marine facility in Doha.The ideal candidate will have strong shipyard operational experience, excellent safety leadership, and proven ability to manage marine lifting and launching activities efficiently and safely.Key Responsibilities<ul><li>Plan and supervise vessel haul-out and launching operations</li><li>Manage slipway equipment including winches, cables, cradles, and rail systems</li><li>Ensure compliance with HSE policies and maritime regulations</li><li>Conduct risk assessments and toolbox talks prior to operations</li><li>Coordinate with vessel owners, captains, and marine engineers</li><li>Supervise riggers, winch operators, and yard personnel</li><li>Monitor maintenance schedules for slipway infrastructure</li><li>Ensure proper vessel blocking, stability, and load distribution</li><li>Prepare operational reports and performance updates</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree in Marine Engineering, Mechanical Engineering, or related field</li><li>Minimum 7&ndash;10 years of shipyard or marine operations experience</li><li>At least 3&ndash;5 years in a supervisory or managerial role</li><li>Strong knowledge of rigging, lifting plans, and load calculations</li><li>Familiarity with maritime safety standards and port regulations</li><li>Excellent leadership and communication skills</li><li>Ability to work in an outdoor marine environment</li></ul>Preferred<ul><li>GCC experience (Qatar preferred)</li><li>Knowledge of marine maintenance operations</li><li>Strong problem-solving and decision-making ability</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional working environment</li><li>Opportunity to lead critical marine operations</li><li>Career growth within a dynamic maritime organization</li></ul>How to Apply: Interested candidates may submit their CV through Indeed or email directly to: recruitments2025@outlook.comWats App your CV on: 00974 7003 3862Job Types: Full-time, Permanent

Slipway Operations Manager

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Digital Transformation Manager will own the company&rsquo;s end-to-end digital transformation agenda&mdash;from mapping and re-engineering business processes through the implementation and creation of other internal applications, to driving adoption, automation, integration, and continuous improvement. This role is crucial in ensuring that technology investments yield measurable efficiency gains, scalability, automation, efficiency, and business value. The ideal candidate combines in-depth process mapping and change management expertise with a strong technical background in enterprise systems, software development, process automation, and integration.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Digital Strategy &amp; Roadmap
 
 
 
 Assess the current technology landscape and business processes to surface digital opportunities.
 
 
 Build and maintain a multi-year transformation roadmap, aligned with corporate goals and budget.
 
 
 
 Process Mapping &amp; Improvement
 
 
 
 Facilitate workshops to document &ldquo;as-is&rdquo; processes and design &ldquo;to-be&rdquo; states across departments.
 
 
 Quantify gaps and pain points, and prioritize improvements using data-driven analysis.
 
 
 Champion a culture of continuous improvement and coach teams on optimization techniques.
 
 
 
 ERP &amp; Application Management
 
 
 
 Oversee the full lifecycle of the ERP platform (preferably Odoo) and other business-critical applications&mdash;configuration, customization, upgrades, and maintenance.
 
 
 Ensure solutions remain aligned with evolving business processes, compliance, and security requirements.
 
 
 
 Application Integration
 
 
 
 Architect and manage integrations between ERP and satellite applications (finance, HR, Operations, etc.).
 
 
 Govern API standards, data architecture, and security across integrations.
 
 
 
 Change Management &amp; Adoption
 
 
 
 Develop and execute change-management plans (communications, training, support) to drive user adoption.
 
 
 Act as a change ambassador, ensuring stakeholders embrace new processes and tools.
 
 
 
 Project &amp; Program Management
 
 
 
 Deliver transformation projects on scope, time, and budget; maintain detailed project plans, risk logs, and stakeholder updates.
 
 
 Coordinate cross-functional teams and vendor partners to ensure successful outcomes.
 
 
 
 Reporting, Analytics &amp; Governance
 
 
 
 Build and maintain dashboards to track process-efficiency gains, system performance, and adoption metrics.
 
 
 Uphold data governance and security standards in partnership with the InfoSec team.
 
 
 
 Innovation &amp; Emerging Technology
 
 
 
 Monitor industry trends (AI, RPA, low-code, cloud) and propose pilots that unlock business value.
 
 
 Lead proofs-of-concept and scale successful innovations enterprise-wide.
 
 
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Industrial Engineering, or a related field. A Master's in Technology Management is highly preferred.
 
 Technical experience and knowledge
 
 are considered crucial, beyond just the academic major.
 
 
 
 5+ years
 
 of experience, including a minimum of 2 years leading digital-transformation or enterprise-application initiatives.
 
 
 Proven experience in
 
 process mapping, process re-engineering, and change-management frameworks
 
 .
 
 
 Hands-on experience delivering full-cycle
 
 system implementations
 
 , end-to-end solution development, and complex
 
 integrations/automation
 
 .
 
 
 Strong project-management skills; comfortable managing multi-workstream programs with competing priorities.
 
 
 Ability to thrive in a fast-paced, evolving environment, adapting quickly to shifting priorities.
 
 
 Excellent analytical, communication, and stakeholder-management abilities.
 
 
 Availability for occasional after-hours work to hit critical milestones or resolve high-priority issues.
 
 
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Digital Transformation Manager

Sephora

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We&rsquo;re hiring a
 
 Senior Product Manager
 
 to own the end-to-end suite of internal agent-facing tools that power Snoonu&rsquo;s customer and merchant operations.
 
 
 Your mission: build and scale the platforms that empower our agents to deliver fast, accurate, and delightful support&mdash;across customer care, rider and merchant operations, refunds, and safety.You&rsquo;ll design tools that make our internal teams more efficient, automate manual workflows, and surface insights in real time&mdash;so every issue gets resolved faster, with empathy and precision.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Define and own the roadmap for Snoonu&rsquo;s internal support and operations tools: agent consoles, ticket automation, dashboards, compensation workflows, and proactive alerts.
 </li>
 <li>
 Lead the full product lifecycle &mdash; ideation &rarr; discovery &rarr; delivery &rarr; iteration &mdash; for high-impact systems used by internal teams across CX, Merchant Ops, Rider Ops, and Finance.
 </li>
 <li>
 Automate what matters: build smart workflows, macros, and AI-assisted features that cut handling time and human error while improving first-contact resolution and CSAT.
 </li>
 <li>
 Partner cross-functionally with Engineering, Data, QA, CX, and Product Automation teams to launch features that scale efficiently across multiple business lines.
 </li>
 <li>
 Run experiments on agent efficiency, response quality, and automation coverage. Monitor KPIs such as AHT (average handling time), resolution rate, and agent productivity.
 </li>
 <li>
 Implement robust tooling that ensures data accuracy, audit trails, and compliance with PCI, GDPR, and internal QA frameworks.
 </li>
 <li>
 Translate complex operations into elegant tools &mdash; bridging the gap between CX strategy and engineering delivery.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 5+ years of product management experience, with 2+ years building internal tooling, CRM, or support platforms (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, custom internal dashboards).
 </li>
 <li>
 Proven track record in process automation, operational excellence, or CX tooling in fast-growth tech, logistics, or e-commerce environments.
 </li>
 <li>
 Strong analytical mindset: able to dig into BI tools, SQL, or internal logs to understand pain points and quantify impact.
 </li>
 <li>
 Hands-on experience integrating APIs, automations, and AI/ML-powered features (e.g., classification, prioritization, or auto-responses).
 </li>
 <li>
 Comfortable running user research with internal teams&mdash;listening deeply to agents, supervisors, and QA to design tools that make their work smarter.
 </li>
 <li>
 Excellent communicator across technical and non-technical audiences; can translate complex workflows into clear, intuitive user experiences.
 </li>
 <li>
 Thrive in ambiguous, high-growth environments where priorities shift fast and impact
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience in customer experience, logistics, or marketplace operations.
 </li>
 <li>
 Exposure to Zendesk APIs, internal dashboard systems, or low-code automation tools.
 </li>
 <li>
 Arabic is a plus
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Senior Product Manager – Action Center

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