mechanical engineer

civil engineer

project engineer

estimation engineer

hse engineer

engineering operations manager

Magic Design Engineering Consultant

<p>A prominent construction firm in Abu Dhabi is seeking a highly skilled and experienced Project Manager to lead our construction projects.</p><p>Key Requirements:</p><ul><li>Bachelor&rsquo;s degree in Civil or Architectural Engineering.</li></ul><ul><li>Minimum of 4 years of proven experience in construction project management.</li></ul><ul><li>Exceptional skills in supplier management and procurement negotiations.</li></ul><ul><li>Strong leadership in managing on-site labor and field operations.</li></ul><ul><li>Excellent communication and interpersonal skills for client and owner relations.</li></ul><ul><li>Proficiency in accurate construction cost estimation and budget control.</li></ul><p>What We Offer:</p><ul><li>Competitive base salary tailored to experience.</li></ul><ul><li>Performance-based incentives and profit-sharing schemes.</li></ul><ul><li>A dynamic professional environment with clear growth prospects.</li></ul><p>How to Apply:</p><p>Please submit your updated CV mentioning &ldquo;Project Manager - Abu Dhabi&rdquo; in the subject line to: <b>info@magicdesign.ae</b></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Project Manager (Civil or Architectural Engineer) - Abu Dhabi

Proterial

<div><p><b>Location:
</b></p>Abu Dhabi, Abu Dhabi, United Arab Emirates
<p></p><p><b>Job ID:
</b></p>R0121644
<p></p><p><b>Date Posted:
</b></p>2026-03-25
<p></p><p><b>Company Name:
</b></p>HITACHI RAIL STS S.P.A.
<p></p><p><b>Profession (Job Category):
</b></p>Engineering &amp; Science
<p></p><p><b>Job Schedule:
</b></p>Full time
<p></p><p><b>Remote:
</b></p>No
<p></p><p><b>About Us
</b></p><p>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there&rsquo;s something for everyone to get stuck into. And that&rsquo;s where you come in.
</p><p></p><p><b>Job Description:
</b></p><p><b>About Us
</b></p><p>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organization to the sustainable and innovative ways we work to bring people together, there&rsquo;s something for everyone to get stuck into. And that&rsquo;s where you come in.
</p><p></p><p><b>Hitachi Rail </b>is looking for an enthusiastic, self-motivated <b>Engineering Manager Rail Systems. </b>The successful candidate will have solid experience in the rail industry, managing wayside installation design and routing cables along the track and within technical rooms. This position is based in <b>Abu Dhabi, UAE.
</b></p><p></p><p>Technical Project Engineering focuses on a range of engineering disciplines e.g. electrical, mechanical, chemical, civil, structural, automation and software engineering. The activities associated with project engineering include: discipline engineering and design; planning, risk assessments; coordination of resources (personnel and equipment).<br>
 </p><p><br>
Key areas of responsibility:
 <br>
Engineering development: Ensuring that engineering is developed with complete information and/or that all multidisciplinary information has been included. Leading development of new solutions for complex projects and challenges. Driving completion of all engineering activities on the project. Coordinating engineering discipline across several projects. Providing technical support for testing, installation and commissioning activities. Designing and conducting experiments, analyzing and interpreting the data. Preparing complete project documents in area of responsibility. May act as a design authority for a particular engineering discipline and completes engineering assignments for that discipline.
 <br>
Providing cost effective quality solutions and delivering within budget and contract. Ensuring adherence to safety standards and mitigation of potential risks.
 <br>
Creating work plans and cost estimates. Reviewing and approving scope, budget and schedule for assignments.
 <br>
Interacts directly with customers, officials, contractors and supply chain.
 <br>
An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. May require the following proficiency:
 <br>
Works independently with general supervision.
 <br>
Problems faced are difficult but typically not complex.
 <br>
May influence others within the job area through explanation of facts, policies and practices.
</p><p></p><p><b>HSE Responsibilities
</b></p><ul><li>Take care of your own safety and the safety of others as far as practicable.
</li><li>To be aware of, and play an active role in the achievement of Hitachi Rail HSE policy &amp; objectives.
</li><li>Comply with local HSE laws and legislation.
</li><li>To use safety equipment (including PPE) as required and intended.
</li><li>Lead by example and actively encourage departments to look at ways to conserve water &amp; energy, minimize the generation of waste, and encourage recycling.
</li><li>Every one within Hitachi Rail has the right to stop work if they believe that their activities may affect their health and safety or that of others. In this circumstance, such conditions must be reported immediately to their line manager and the HSE department.
</li></ul><p></p><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at </b><b>https://www.hitachirail.com/careers </b><b>.<br>
</b></p><p><br>
<b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
</b></p><p></p><p><b>We would be delighted if you would be one of our followers at </b><b>https://www.linkedin.com/company/hitachirail
</b></p><p></p><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at </b><b>https://www.hitachirail.com/careers </b><b>.
</b></p><p></p><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
</b></p><p></p><p><b>We would be delighted if you would be one of our followers at </b><b>https://www.linkedin.com/company/hitachirail</b></p></div><p></p>

Engineering Manager Rail systems

Gradiant

<div>
 Project Engineer Gradiant Technology Contracting - L.L.C - S.P.C Abu Dhabi, United Arab Emirates 3/27/26 Project Management
 <br/>
 <br/>
 <strong>
  About Gradiant
  <br/>
  <br/>
 </strong>
 Gradiant is a Different Kind of Water Company. With a full suite of differentiated and proprietary end-to-end solutions for advanced water and wastewater treatment powered by the top minds in water, the company serves its clients&rsquo; mission-critical operations in the world&rsquo;s essential industries, including semiconductors, pharmaceuticals, food &amp; beverage, lithium and critical minerals, and renewable energy. Gradiant&rsquo;s innovative solutions reduce water used and wastewater discharged, reclaim valuable resources, and renew wastewater into freshwater. The Boston-headquartered company was founded at MIT and has over 1,400 employees worldwide. Discover us at gradiant.com.
 <br/>
 <br/>
 <strong>
  Job Overview
  <br/>
  <br/>
 </strong>
 The role of Project Engineer involves studying, understanding, and executing upon detailed project requirements and specifications, while reviewing budgets and maintaining cost controls. The role is challenging and offers significant potential for innovation and growth. The individual should have strong technical, organizational and communication skills related to Project Management. Specific knowledge of pump specifications, skid design, piping systems, heat exchangers, filtration, and material selection under varying process chemistry is desired.
 <br/>
 <br/>
 <strong>
  Specific Duties/responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Project Planning &amp; Scheduling
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepare, schedule, coordinate and monitor the assigned projects.
  </li>
  <li>
   Prepare &amp; determine project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.
  </li>
  <li>
   Maintain project schedule by monitoring project progress, coordinating activities, and resolving problems.
  </li>
  <li>
   Control project plan by reviewing design, specifications, and plan, schedule changes, and recommending actions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Engineering &amp; Technical Execution
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure all engineering documents and deliverables are prepared accurately and as per required schedule.
  </li>
  <li>
   Review the engineering tasks and initiate the necessary corrective actions.
  </li>
  <li>
   Determine project specifications by studying system design, customer requirements, and performance standards.
  </li>
  <li>
   Work with outside vendors and purchasing to select and establish equipment component specifications, material take-offs, requisitions, close follow-up &amp; expediting deliveries and vendor orders.
  </li>
  <li>
   Support engineering, project management and deployment groups to identify and resolve issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Collaboration &amp; Communication
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Cooperate and communicate with the Project Manager and Engineering Manager and collaborate with various discipline Engineers &amp; project team members to create more efficient project methods and ensure project timelines are met.
  </li>
  <li>
   Interact with clients, interpret their needs and requirements, and translate them into an actionable plan.
  </li>
  <li>
   Respond to any client complaints, concerns or requests throughout the project.
  </li>
  <li>
   Hold regular meetings &amp; prepare MOM to ensure that everything is going according to time and budget restrictions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Reporting &amp; Documentation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepare project status reports by collecting, analysing, summarizing information &amp; trends and recommending actions.
  </li>
  <li>
   Maintain project database and back up data.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compliance, Risk &amp; Quality Assurance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensuring the project&rsquo;s compliance with the applicable codes, practices, policies, performance standards, and specifications.
  </li>
  <li>
   Making sure that all health, safety, contractual and legal requirements are being met throughout the process.
  </li>
  <li>
   Assure that all deadlines are being met.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Global/Regional &amp; Cross-Functional Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support Gradiant Subsidiaries regionally and across the globe as required.
  </li>
  <li>
   Determines project responsibilities by identifying project phases and elements, assigning personnel to phases and elements, and reviewing bids from contractors.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education, Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A Bachelor&rsquo;s degree in Engineering or related field.
  </li>
  <li>
   Knowledge of both theoretical and practical aspects of Project Management.
  </li>
  <li>
   Excellent project management and supervision skills.
  </li>
  <li>
   Excellent organizational, time management, leadership, and decision-making skills.
  </li>
  <li>
   The ability to work with multiple discipline projects.
  </li>
  <li>
   Strong written and verbal communication skills.
  </li>
  <li>
   Familiarity with commonly used concepts, practices, and procedures of EPC projects and design/manufacturing company.
  </li>
  <li>
   Reliance on extensive experience and judgment to plan and accomplish goals.
  </li>
  <li>
   Mechanical Project Engineer with minimum 4 years experience in water and wastewater treatment projects.
   <br/>
   <br/>
  </li>
 </ul>
 Gradiant is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
</div>


Project Engineer

High Trust General Contracting and Transport Company

<p><b>Job Summary</b></p><p>We are seeking a highly experienced and results-driven Operations Manager with a Civil Engineering background to oversee and manage the day-to-day operations of our general contracting business. The ideal candidate will have strong expertise in project execution, estimation, and technical office functions, ensuring projects are delivered on time, within budget, and in compliance with quality and safety standards.</p><p><b>Key Responsibilities</b></p><ul><li>Plan, direct, and coordinate all operational activities across multiple projects.</li><li>Ensure efficient allocation of resources including manpower, equipment, and materials.</li><li>Monitor project performance and implement corrective actions where necessary.</li><li>Develop and enforce operational policies and procedures to improve productivity and efficiency.</li><li>Oversee project lifecycle from tendering to project completion and handover.</li><li>Ensure projects are delivered within scope, schedule, and budget.</li><li>Coordinate with project managers, site engineers, and subcontractors.</li><li>Conduct regular site visits to monitor progress and compliance.</li><li>Lead the estimation process including cost analysis, quantity take-offs, and pricing.</li><li>Review tender documents, drawings, and specifications to prepare competitive bids.</li><li>Collaborate with procurement and technical teams to obtain accurate quotations.</li><li>Identify risks and opportunities during the bidding phase.</li><li>Supervise technical office activities including shop drawings, method statements, and material submittals.</li><li>Ensure all technical documentation complies with project specifications and standards.</li><li>Coordinate with consultants and clients for approvals and clarifications.</li><li>Support project teams with technical guidance and problem-solving.</li><li>Monitor project budgets, cash flow, and cost control measures.</li><li>Review variations, claims, and change orders.</li><li>Work closely with finance to ensure accurate financial reporting.</li><li>Ensure adherence to quality standards and health &amp; safety regulations.</li><li>Implement and monitor QA/QC procedures across all projects.</li><li>Promote a culture of safety and continuous improvement.</li><li>Maintain strong relationships with clients, consultants, suppliers, and subcontractors.</li><li>Represent the company in meetings, negotiations, and project discussions.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Bachelor&rsquo;s degree in civil engineering (master&rsquo;s degree is a plus).</li><li>Minimum 20 years of experience in Infrastructure and general contracting companies, with at least 5 years in a managerial role.</li><li>Strong experience in estimation, tendering, and technical office operations.</li><li>Proven track record in managing multiple construction projects.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Proficiency in construction management software and MS Office.</li><li>Strong knowledge of local construction regulations and standards.</li></ul><p>Interested candidates can send their C.Vs to: hr@hightrustgroup.com</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Operations Manager

Ebara Elliott Energy

<div><h2 class="jobSectionHeader"><b>Overview &amp; Responsibilities</b></h2><div></div><h3 class="jobSectionHeader"><b>
PURPOSE OF THE JOB</b></h3><ul><li><div>
Under the direction of Head of Field Service - EMA, this position is responsible for developing, implementing, managing, planning, directing, and controlling the financial and technical direction and on-site service business within the MEA regional area and to assure customer satisfaction with the technical and operation aspects of the equipment being serviced.</div></li><li><div>
This role recognizes a comprehensive knowledge of engineering principles, supervisory and management skills, extensive customer contact and increased knowledge and contribution.</div></li><li><div>
Oversees scheduling of personnel in conjunction with other Service Managers to assure best coverage for all requests in the MEA area.</div></li><li><div>
Quotes jobs and assists with invoicing content and business decisions affecting profitability.</div></li><li><div>
This individual has a major influence on customer's attitude to Elliott and our products.</div></li></ul><h3 class="jobSectionHeader"><b>
NATURE OF THE JOB</b></h3><ul><li><div>
Maintaining a safety culture within the MEA Field Service organization and achieving required corporate objectives with regard to safety.</div></li><li><div>
Planning, directing, controlling, supervising, developing new, and administering existing policies and procedures related to the sale of service time, on-site services, installation and maintenance contracts.</div></li><li><div>
Maintaining and growing MEA Field Service Operations sales and contributions to the company using planning, good management skills, and new marketing strategies that may be created and implemented.</div></li><li><div>
Determining the organizations best strategic direction and the development of operational plans to accomplish it, directing and controlling the implementation of the plans, which would include the incorporation in the existing operational responsibilities or the development of dedicated new ones.</div></li><li><div>
Directing and controlling subordinates to achieve the most effective use of manpower to realize maximum results.</div></li><li><div>
Solving commercial, warranty and equipment problems with sound judgement, consolidate information, analyze such information, develop solution and sell solution to customer. End result is to make customer satisfied.</div></li><li><div>
Acts as manager of Elliott Field Service alliance or preferred vendor contracts within the MEA region.</div></li><li><div>
Travel requirements are estimated at 10-20% for several days' duration.</div></li></ul><h3 class="jobSectionHeader"><b>
CONTACT WITH OTHERS</b></h3><ul><li><div>
Elliott management, subordinates, finance, sales, human resources, HS&amp;E, legal and other technical and business managers and personnel throughout the MEA region's Field Service Operations and Elliott Company.</div></li><li><div>
Outside contact is primarily with customers/equipment users and also with vendors, subcontractors, hired labor and authorized agents supporting Elliott.</div></li><li><div>
Internal and external ISO auditors.</div></li></ul><h3 class="jobSectionHeader"><b>
SUPERVISION</b></h3><ul><li><div>
This position is that of a manager for the MEA regional area within Field Service Operations with 10-20 first reports.</div></li><li><div>
The manager acting within company policies is responsible for the hiring, firing, performance appraisals, salary increase planning, sales and expense planning and the overall profitability for the regional area.</div></li></ul><div></div><h3 class="jobSectionHeader"><b>
SPECIFIC JOB RESPONSIBILITIES / COMPETENCIES</b></h3><ul><li><div>
Responsible for overall administration of the MEA Regional Field Service business profit, expenses, salary, administration, employee development, bookings and budgets for service time and on-site work/maintenance contracts.</div></li><li><div>
Administers a profitable field service program; including promotion and selling of service time, on-site services, and installation and maintenance contracts.</div></li><li><div>
Establishes pricing for field service business in the MEA area of responsibility and makes recommendations to improve volume and margins.</div></li><li><div>
Oversees and works with scheduling of personnel in conjunction with other Service Managers to assure best coverage for all requests in the MEA area.</div></li><li><div>
Directs and assists the sales force in selling Elliott field services, including suggesting strategies, during the development of multi discipline projects involving rerates, parts, repairs and field service.</div></li><li><div>
Directs the technical support activities associated with the MEA regional field service business involving trouble analysis and corrective action for responding to customer needs or requiring prompt resolution of field problems.</div></li><li><div>
Manages effective field service reporting to assure proper feedback of product or contact trouble to enable finding the root cause and the correction and elimination of problems.</div></li><li><div>
Responsible for the implementing and maintaining an effective Quality Management System and establishing defined and measurable objectives to eliminate nonconformance.</div></li><li><div>
Administers a warranty program when such considerations are required.</div></li><li><div>
Responsible for maintenance of a budgeted utilization rate for technical representatives, service engineers and project managers in the area of responsibility.</div></li><li><div>
Develops and maintains a qualified and trained staff of personnel, tools and equipment to effectively execute customer service requirements.</div></li><li><div>
Assists in developing annual and 5-year budgets and plans for the MEA area of responsibility.</div></li><li><div>
Adds value to field service contracts by establishing early contacts with contractors / users, provides support for apparatus sales customer meetings (final negotiations and / or kick off meetings) to enable the field service operation to take an active role in enhancing the scope of supply of installation contracts.</div></li><li><div>
Oversees the pricing strategies associated with field services consistent with business plan objectives of increased penetration and profitability.</div></li><li><div>
Ensures Company compliance with applicable international, local, and customer statutes/requirements with regard to safety, employment and environment.</div></li><li><div>
Ensures departmental and corporate health &amp; safety systems requirements are fulfilled.</div></li><li><div>
Reviews and approves expense reports, overtime, overseas, project manager, and hardship premiums, advance requests, credit memos, and P.O.'s and payments for subcontract agreements and consultants.</div></li><li><div>
Liaisons with the other Global Service operations groups to support the &quot;one look, one feel&quot; to the customer concept.</div></li><li><div>
Develops and maintains high-level customer management contacts.</div></li><li><div>
Approves quotations beyond the quotation engineer's scope of authority.</div></li><li><div>
Maintains close and cooperative contact with alliance partners and preferred supplier and assists in managing those arrangements.</div></li><li><div>
Provides support to all department and company activities as directed by Head of Field Service - EMA.</div></li></ul><div></div><h3 class="jobSectionHeader"><b>
BACKGROUND &amp; EXPERIENCE</b></h3><ul><li><div>
Incumbent should possess an engineering degree, preferably BSME, or job-related experience.</div></li><li><div>
A minimum of 15-20 years field operations experience and 5-10 years field service and/or headquarters/shop service experience is desired.</div></li><li><div>
Additionally, 5-10 years of managerial experience; a motivator of people, as well as an analytical planner and organizer, including P&amp;L accountability is normally required.</div></li><li><div>
Position requires a thorough and comprehensive knowledge of high-speed rotating equipment, and special knowledge of the overhaul, installation, operation, and troubleshooting of Elliott and non-Elliott equipment.</div></li><li><div>
Ability to manage complex packages and contracts and investigate problems, customer complaints and disputes, reach conclusions and to sell solutions both to customer and within Elliott is required.</div></li><li><div>
Individual should have demonstrated ability to lead discussions and direct or conduct investigative efforts and programs.</div></li></ul><div></div><div><b>
Base Location &amp; Work Schedule</b></div><div>
This is a full time permanent position based in Abu Dhabi, UAE.</div><div></div><div><b>
The world turns to Ebara Elliott Energy.</b></div><div>
Customers throughout the world choose Ebara Elliott Energy for the design, manufacture and service of their critical rotating equipment. EEE&rsquo;s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to EEE for precision engineering, extraordinary reliability and unparalleled service.</div><div></div><div>
To learn more about our Job Applicant Privacy Notice, please <div>click here</div>.</div></div>

Regional Field Service Manager (MEA)

Confidential Careers

<div>
 <p>
  <strong>
   JOB OBJECTIVE:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manages end-to-end category sourcing needs for Operations and Maintenance (Inventory, Non-Inventory and Services). Assists in managing suppliers, leads pre-award sourcing process and post-award contract administration process. Assists in developing category and strategic sourcing plans
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Identifies, manages and develops suppliers for categories, pertaining to 0&amp;M (Inventory, Non-Inventory and Services ), ensuring all supply related risks are mitigated.
  </li>
  <li>
   Manages sourcing of multiple categories for company and its affiliate organizations.
  </li>
  <li>
   Ensures compliance needs and expectations of decision-making personnel and committees are met.
  </li>
  <li>
   Undertakes complex negotiations with suppliers and ensures value creation and cost saving targets are met.
  </li>
  <li>
   Manages establishment of Agreements (One-time, Long-term, Framework and any other type).
  </li>
  <li>
   Ensures increased Contract Coverage and reduced Requisition to Order turnaround time.
  </li>
  <li>
   Manages administration of all agreements for multiple categories ensuring all parties meet full compliance and highest level of performance of the agreements.
  </li>
  <li>
   Ensures all agreements are renegotiated and are maintained at most optimum market levels.
  </li>
  <li>
   Manages internal and external stakeholders' expectations.
  </li>
  <li>
   Supports in development of annual category plans and ensures plans are executed on time.
  </li>
  <li>
   Supports in development of category intelligence via detailed reporting and analysis.
  </li>
  <li>
   Leads development of reports and presentations.
  </li>
  <li>
   Meets periodic reporting requirements set by Manager, Senior Manager and Vice President.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB REQUIREMENTS
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    A Minimum Qualifications:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's Degree in Business, Engineering or Technology discipline.
  </li>
  <li>
   CIPS/CPPM or equivalent certification preferable.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Minimum Experience:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   4+ years of experience in Supply Management
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Specialist Sourcing

Al-Futtaim

<div>
 <strong>
  Overview Of The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Technical Support Executive acts as the main point of contact for technical issues concerning the EV vehicle brand, providing diagnostic support and ensuring tool and resource availability. The role involves preparing detailed technical reports, handling concerns on new vehicles, and advising on resolution methods. Regular communication with the brand principal and technical manager is essential to escalate issues and ensure service satisfaction. This role contributes significantly to improving customer service and creating a quality service culture within the department.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Do:
  <br/>
  <br/>
 </strong>
 Technical Support
 <br/>
 <br/>
 <ul>
  <li>
   Provide diagnostic support for EV vehicle brand on technical and electrical issues.
  </li>
  <li>
   Ensure the availability of necessary special tools, technical literature, and service bulletins at locations.
  </li>
  <li>
   Prepare quality cases reports and submit with required data to the technical manager and OEM.
  </li>
  <li>
   Report all issues requiring technical assistance or concerns on new vehicles by raising technical reports.
  </li>
  <li>
   Advise locations on resolving technical issues.
  </li>
  <li>
   Remote assistance to solve technical issues when not physically present.
  </li>
  <li>
   Conduct field visits to assist on technical issues.
  </li>
  <li>
   Submit technical information reports to the principal and follow up on these reports.
   <br/>
   <br/>
  </li>
 </ul>
 Repair and Coaching
 <br/>
 <br/>
 <ul>
  <li>
   Assist in the failed part analysis and shipment to OEM.
  </li>
  <li>
   Provide on-the-job coaching ensuring 'Fix-it-Right' implementations.
  </li>
  <li>
   Coordinate software updates and equipment usage, ensuring completion rate meets technical manager assessment.
   <br/>
   <br/>
  </li>
 </ul>
 Communication and Liaison
 <br/>
 <br/>
 <ul>
  <li>
   Escalate issues to the technical manager regularly and conduct weekly reviews.
  </li>
  <li>
   Promote improvement of customer service in EV and PHEV models through close liaison with all departments.
  </li>
  <li>
   Assist the technical manager with customer-focused decisions to maintain a positive customer experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sound knowledge of electronics, onboard diagnostics, and new energy vehicles.
  </li>
  <li>
   Ability to organize, analyze, and communicate effectively.
  </li>
  <li>
   Experience with modern diagnostic and repair methods.
  </li>
  <li>
   Leadership, teamwork, and adaptability in customer service-focused environments.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Qualifies You For The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or equivalent in mechanical or electrical engineering.
  </li>
  <li>
   IMI EV Level 3 or 4.
  </li>
  <li>
   Valid UAE driving license without travel restrictions within GCC.
  </li>
  <li>
   6 years of experience in automotive repair, with at least 3 years as a master technician or technical support engineer in dealer service operations.
  </li>
 </ul>
</div>


Technical Support Engineer | Al-Futtaim Automotive - BYD | UAE

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