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engineering operations manager

Alloy

<div>
 Alloy is where you belong!
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 Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world's largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.
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 Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we've been continuously recognized and named one of Inc. Magazine's Best Workplaces, Forbes America's Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
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 Check out our investors and read more about us here.
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 <strong>
  About The Team
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 </strong>
 We're seeking a scrappy, metrics-driven engineering operations manager to help supercharge Product &amp; Engineering Operations! This role will report to the Director of R&amp;D Operations and work closely with the CPO, CTO, and P&amp;E leaders. The Engineering Operations Manager will be critical in building out the processes and insights that help support a high-performing engineering organization and build a world-class product.
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 Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite twice a week, and remote employees onsite once a quarter.
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 <strong>
  What you'll be doing
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 </strong>
 The Engineering Operations Manager will support all things product &amp; engineering operations, working both tactically and strategically to ensure everything runs smoothly, while driving improvements in the way we work. This is an excellent role for someone with an engineering background, coupled with a strong interest in improving the way teams work.
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 We're looking for an opinionated expert in engineering excellence who wants to drive transformation &ndash; tell us what we're doing wrong, and lead the charge in fixing it! You will partner with leaders and teams throughout the whole organization while driving end-to-end system design and execution.
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 As Engineering Operations Manager, you will:
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 <ul>
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   Work with our engineering leaders and squads to identify technical and process bottlenecks. Lead the design and execution of improvement to the SDLC process.
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   Build internal reporting capabilities to create leadership-level visibility into engineering &amp; product performance, internal efficiency, and operations.
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   Develop and implement guidance on engineering tooling, sprint planning, and reporting. We need someone who can understand the balance between process and the speed, creativity, and autonomy that allows our teams to be great!
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   Help manage our engineering tooling stack, ensuring we're efficiently using the right tools to get the job done.
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   Work cross-functionally with partners in Technical Solutions to support various operational needs and build relationships.
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   Assist in building a brand new R&amp;D Operations function at Alloy, helping set the strategy, culture, and internal storytelling of the way we work.
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  </li>
 </ul>
 <strong>
  Who we're looking for
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 </strong>
 The ideal candidate:
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 <ul>
  <li>
   Has a strong engineering background and is opinionated about how great engineering teams work. You've seen what great looks like and are ready to build it at Alloy!
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   Can build systems and processes to facilitate internal operations.
  </li>
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   Enjoys being scrappy and moving fast, while continuing to iterate for continual improvement.
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   Is a great communicator and relationship builder.
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   Cares about culture and will be a key influencer in building a high-performing team.
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   <br/>
  </li>
 </ul>
 Candidates for this role should have:
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 <ul>
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   Strong knowledge of engineering principles, operations management, and process improvement methodologies
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   Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies
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   Proficient in using project management tools such as GIT, JIRA, and Notion
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   Proven problem solving, analytical, and organizational skills
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   Exceptional communication and interpersonal skills, ability to engage with technical and non-technical audiences
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   5+ years of experience working in a highly cross-functional environment
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  </li>
 </ul>
 Nice to haves:
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   Experience building metrics reporting capabilities for product &amp; engineering teams
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   Prior experience building engineering culture and process across multiple teams
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  </li>
 </ul>
 We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?
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 Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!
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 <em>
  This position has a salary range of $130,000 to $170,000.
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 Benefits and Perks
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   Unlimited PTO and flexible work policy
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   Employee stock options
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   Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
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   401k with 100% match up to 4% of annual employee compensation
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   Eligible new parents receive 16 weeks of paid parental leave
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   Home office stipend for new employees
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   Annual Learning &amp; Development annual stipend
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   Well-being benefits include access to ClassPass, OneMedical, and Spring Health
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   Hybrid work environment: employees are expected to work Tuesdays and Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Wednesday/Friday most employees Zoom into work from home while some take advantage of the quieter office.
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  </li>
 </ul>
 How to apply
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 <br/>
 Apply right here! You've found the application!
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 Alloy is proud to be an equal-opportunity workplace and employer. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.
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 All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you're ever unsure, please contact us directly via our website before sharing personal information.
</div>


Engineering Operations Manager

<div><div><div><p><b>Ready to Transform the Future of Retail Banking Infrastructure?</b></p><p>
Join JLL as an <b>Engineering Program Director</b> for our Retail Banking Portfolio. In this fully remote role, you'll orchestrate game-changing programs across our engineering verticals from anywhere in the US!</p><p></p><p>
This role includes up to 20% travel across the US, offering the perfect blend of remote flexibility and hands-on engagement with our nationwide retail banking portfolio.</p><p></p><p>
This isn't your typical engineering management position; you'll be the strategic mastermind behind critical facility operations, data governance initiatives, and cross-functional program execution that directly impacts major retail banking operations. From managing multi-million dollar portfolios and leading emergency response protocols to creating executive-level dashboards and driving engineering efficiency initiatives, you'll wear many hats while collaborating with diverse stakeholders.</p></div></div><p></p><p><b>
Check out some of your day:</b></p><ul><li>
Driving the planning, coordination, and execution of programs that span several verticals within the JLL Engineering group.</li><li>
Working with key stakeholders, business, and key technical leaders to help align functional solutions and execute a plan for programs, including data management, data governance, data quality, strategy alignment, along with reporting and analytics.</li><li>
Continuous Improvement: Detect systematic issues, process problems, and other risks and work with the appropriate colleagues to find resolutions.</li><li>
Proactively manage assigned projects/programs to ensure milestones are achieved within plan, including proactively managing execution progress, managing communications, reporting status, managing resources, managing change, removing roadblocks, and resolving conflicts.</li><li>
Manages and monitors project budget resources, deliverables, quality, forecasting, milestones, and scopes of work.</li><li>
Tracking and reporting of key milestones and business metrics; Creating data visualizations and dashboard summaries for executive-level management.</li><li>
Own and execute implementation plans for defined engineering programs designed for increasing engineering efficiency and productivity.</li><li>
Ownership and management of engineering operations and maintenance of all building systems for the portfolio.</li><li>
Serve as SME for engineering-related projects and support the IFM team as a trusted advisor to ensure all PM programs are completed on time and efficiently.</li><li>
Ensure maintenance of facility electrical, mechanical, structural, life safety, and critical back-up systems are maintained, and system up time is maximized.</li><li>
Apprise the FM and client stakeholder teams of all conditions affecting system operations and reliability. The specific areas of responsibility include, but are not limited to, program management, procedure development, and tracking of operational indices.</li></ul><p></p><p><b>
Here is who we are looking for:</b></p><p><b>
Required</b></p><ul><li>
5+ years in commercial facility operations</li><li>
Extensive mechanical, electrical, plumbing, and fire suppression system knowledge of commercial/critical facilities</li><li>
Managerial experience of direct and indirect reports. Ability to get peers on board through vision sharing and trust.</li><li>
Excellent interpersonal skills, ability to communicate well in both oral and written reports.</li><li>
Must have fundamental skills in critical systems such as emergency/stand-by generators, HVAC systems, and BAS/BMS technologies.</li><li>
Must be able to respond 24/7 as needed outside of time off requests in the event of emergencies and business-impacting incidents.</li><li>
Ability to manage urgent matters with thought leadership, collective reasoning, and a leadership mentality.</li></ul><p></p><p><b>
Preferred</b></p><ul><li>
Bachelor&rsquo;s degree in mechanical or electrical engineering</li></ul></div><p></p>

Engineering Program Director

Ascendion

<div><div><p><b>About Ascendion
</b></p><p>Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 11,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
</p><p>Ascendion | Engineering to elevate life
</p><p>We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
</p><ul><li>Build the coolest tech for world&rsquo;s leading brands
</li><li>Solve complex problems &ndash; and learn new skills
</li><li>Experience the power of transforming digital engineering for Fortune 500 clients
</li><li>Master your craft with leading training programs and hands-on experience
</li></ul><p><b>Experience a community of change makers!
</b></p><p>Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
</p><p><b>About the Role:
</b></p><ul><li>As a Project Manager within Legal &amp; Compliance Operations (LCO) team, you will lead initiatives to integrate AI-driven solutions, strengthen automation adoption, and enhance governance structures to align with legal and regulatory programs.
</li><li>This role requires a proactive, product-oriented mindset, coupled with robust cross-functional leadership and project governance skills.
</li><li>The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate effectively with technical and non-technical stakeholders.
</li></ul><p><b>Job Title </b>: Public Policy Manager V
</p><p><b>Key Responsibilities:
</b></p><ul><li>Identify and implement automation opportunities across LCO workflows, applying a product-centric mindset to operational challenges.
</li><li>Manage automation and AI projects end-to-end, including roadmap development, milestone tracking, risk mitigation, and communication with leadership and stakeholders.
</li><li>Drive adoption of automation and AI across LCO by partnering with Product, Engineering, and LCO lines of business to build and deploy low-code/no-code automation tools.
</li><li>Set and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on operational data and strategic goals.
</li><li>Use data visualization and analysis to tell compelling stories that influence decision-making.
</li><li>Proactively identify and address risks, roadblocks, and dependencies across cross-functional teams, escalating issues as needed to prevent blockers.
</li><li>Maintain comprehensive documentation, including project plans, opportunity trackers, and repositories of action items, to ensure transparency and program success.
</li></ul><p><b>Minimum Qualifications:
</b></p><ul><li>Bachelor&rsquo;s Degree and 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience.
</li><li>Experience with the Legal, Public Policy, or Regulatory domains, including audit, control/safeguard management, and a baseline understanding of legal and regulatory risks in the tech industry.
</li><li>Proven experience implementing automation and AI-driven initiatives in operational workflows and/or compliance.
</li><li>Strong understanding of AI capabilities and their practical application within Operations.
</li><li>Proven stakeholder management skills, with experience building productive relationships across multiple teams.
</li><li>Demonstrated critical thinking skills with the ability to leverage data to anticipate challenges, unblock issues, and inform decision-making.
</li><li>Excellent communication skills, both verbal and written, with experience creating effective executive-level presentations.
</li><li>Experience with data analysis tools such as SQL, Tableau, or similar.
</li><li>Experience with project management methodologies and tools.
</li></ul><p><b>Preferred Qualifications:
</b></p><ul><li>Advanced understanding of AI/ML and Generative AI applications.
</li><li>Basic coding and scripting skills (e.g.: Python or JavaScript) to support prototyping, workflow automation, and effective collaboration with technical teams.
</li><li>Six Sigma or other process automation certification.
</li><li>FAANG or big tech background.
</li></ul><p><b>Location: </b>New York, NY or Washington, DC [Onsite]
</p><p><b>Salary Range: </b>The salary for this position is between $166,400 &ndash; $215,904 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
</p><p><b>Benefits </b>: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]
</p><p><b>Want to change the world? Let us know.
</b></p><p>Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let&rsquo;s talk!</p></div></div><div></div>
<br><div><div><h4 class="jobSectionHeader"><b>Preferred Skills
</b></h4><div><div>Public Policy
<ul><li><div>Program Management
</div></li><li><div>Project Management
</div></li><li><div>Stakeholder Management
</div></li><li><div>Legal/Compliance
</div></li><li><div>Regulatory
</div></li><li><div>Operations Management
</div></li></ul></div></div></div><div><h4 class="jobSectionHeader"><b>Job details
</b></h4><div><div><h6 class="jobSectionHeader"><b>Job ID
</b></h6><p>331226
</p></div><div><h6 class="jobSectionHeader"><b>Job Requirements
</b></h6><p>Public Policy Manager V
</p></div><div><h6 class="jobSectionHeader"><b>Location
</b></h6><p>New York, New York, US
</p></div><div><h6 class="jobSectionHeader"><b>Recruiter
</b></h6><p>Chirag
</p></div><div><h6 class="jobSectionHeader"><b>Email
</b></h6><p>chirag.balani@ascendion.com
</p></div></div></div><div><h4 class="jobSectionHeader"><b>About Ascendion
</b></h4><div><h6 class="jobSectionHeader"><b>Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees.
</b></h6><p>Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.</p></div></div></div>

Public Policy Manager V

People Inc. (NY)

<div><p><i>This assignment posting is for an Agency Worker opportunity with People Inc. The Agency Worker is paid by a staffing agency employer. Agency Workers will receive a W2 from the staffing agency reporting their earnings for tax purposes.</i></p><div><b>
Media Systems Administrator</b></div><p></p><div><br>
The Media Systems Administrator will play a crucial role in supporting and optimizing media production tools and workflows within our Media Engineering team. This individual will be responsible for building, configuring, and maintaining SaaS-first technologies essential to our media operations, including but not limited to Media Asset Management platforms such as Iconik, collaborative video platforms like Frame.io, cloud-based storage solutions, and project asset management systems such as Airtable used for tracking content, metadata, and editorial workflows.</div><p></p><div><br>
Additionally, the ideal candidate will possess extensive expertise in providing technical support and troubleshooting for Non-Linear Editing (NLE) software such as Adobe Premiere and DaVinci Resolve. This role will act as the primary point of contact for resolving complex technical issues and will lead and coordinate with a team of contractors to ensure prompt and efficient support to our editorial and content creation teams.</div><p></p><div><br>
Successful candidates will demonstrate strong technical acumen, excellent communication skills, and the ability to seamlessly bridge the gap between technical solutions and editorial requirements, contributing significantly to enhancing the overall efficiency and reliability of media production workflows</div><p></p><div><b><br>
Assignment Details:</b></div><p></p><div><br>
40 hours a week</div><div>
Start date: ASAP</div><div>
End date: 6 months with potential to extend</div><div>
Hourly Rate: $35</div><div>
Location: New York Office, hybrid with the ability to work remotely for up to 2 days per week</div><p></p><div><br>
The Media Engineering team serves as a critical bridge connecting our technology and editorial teams. Led by the Senior Manager of Media Engineering, this specialized group focuses on developing, administering, and supporting robust digital workflows and infrastructure to empower media content creation and publishing. Leveraging modern programming techniques, cloud-based block storage solutions such as LucidLink, and advanced SaaS media asset management (MAM) platforms like Iconik, the team ensures seamless integration and efficiency in content operations. By combining technical expertise with a deep understanding of editorial processes, the Media Engineering team consistently delivers innovative solutions that enhance productivity, collaboration, and content delivery across the organization.</div><p></p><div><b><br>
Assignment Responsibilities:</b></div><p></p><ul><li><p><br>
Provide real-time support and troubleshooting for Non-Linear Editing (NLE) tools like Adobe Premiere and DaVinci Resolve, as well as related storage systems and collaborative platforms.</p></li><li><div>
Monitor and respond to support tickets, collaborating with IT and Engineering to escalate and resolve complex issues.</div></li><li><div>
Support media ingest workflows, verifying metadata accuracy and ensuring proper asset handling throughout the pipeline.</div></li><li><div>
Develop and maintain <b>workflow documentation</b> and <b>knowledge-sharing resources</b> to standardize support and onboarding procedures.</div></li><li><p>
Contribute to documentation and internal knowledge-sharing to improve visibility into media processes and reduce recurring issues.</p></li></ul><p></p><div><b><br>
Skills/Experience:</b></div><p></p><ul><li><div><br>
Bachelor's Degree in Computer Science / Media and/or equivalent experience</div></li><li><div>
Minimum of 2 years of experience supporting media production, editorial, or post-production teams in a technical capacity.</div></li><li><div>
Proven hands-on experience with Media Asset Management (MAM) platforms and Project Asset Management (PAM), preferably Iconik or similar systems.</div></li><li><div>
Proven hands-on experience with Project Asset Management (PAM) platforms, preferably Airtable or similar systems.</div></li><li><div>
Familiarity with archival and online storage workflows, including experience managing storage lifecycle and transitions between tiers.</div></li><li><div>
Strong expertise troubleshooting and supporting Non-Linear Editing (NLE) applications such as Adobe Premiere Pro and DaVinci Resolve.</div></li><li><div>
Experience with cloud infrastructure, with mandatory familiarity with AWS S3 for media storage and delivery.</div></li><li><div>
Comfortable working in a hybrid environment, bridging the gap between editorial workflows and technical systems.</div></li><li><div>
(Bonus) Working knowledge of scripting or programming with Python, Golang, or similar languages for automation or workflow tooling.</div></li><li><div>
(Bonus) Familiarity with FFmpeg, MediaConvert, or other media processing/transcoding tools and command-line utilities.</div></li></ul><p></p><p>
People Inc. is the largest print and digital publisher in America. Nearly 200 million people trust us each month to help them make decisions, take action, and find inspiration. People Inc.'s over 40 iconic brands include PEOPLE, Better Homes &amp; Gardens, Verywell, Food &amp; Wine, Travel + Leisure, Allrecipes, REAL SIMPLE, Investopedia, and Southern Living.</p><p><i>
Please be aware of fraudulent recruiters offering opportunities at People Inc. If you are in conversations about a job opportunity and wish to confirm its validity, please reach out directly to </i><i>hrconcerns@people.inc</i><i>.</i></p></div><p></p>

Media Systems Administrator

<div><p><b>ADP is hiring a Lead Client Success Operations Manager.</b></p><br>
<p><br>
In this role, you will be responsible for designing, implementing, and enabling Client Success solutions, processes and data, along with administering our Client Success (CS) platform. This includes gathering and managing data requirements and working with key stakeholders (including senior leadership) to enable our Client Success organization to deliver exceptional value to our clients. As a Lead Client Success Operations Manager, you are responsible for delivering impactful solutions to your key stakeholders and using your passion for building efficient processes and workflows, optimizing reports, and designing systems to meet business needs.<br>
<br>
To thrive in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our business run smoother, quicker, and smarter. You will combine your operations acumen and analytical skills to help us get the most value from our client success platform and processes.</p><br>
<p><b>WHAT YOU'LL DO:</b> Responsibilities</p><br>
<p><br>
<b>What you can expect on a typical day:</b></p>
<ul><li>Support, maintain, configure and administer the daily operations of our CS platform for the NAS Client Success Organization</li>
<li>Identify new ways to increase automation and efficiency of the CS teams and work with cross-functional teams to implement these solutions across processes, systems, and data</li>
<li>Manage the implementation of solutions, including data and requirements gathering, design, testing, and continuous improvement</li>
<li>Interface regularly with our internal team to surface client success data requirements</li>
<li>Build scalable processes and rules to ensure data hygiene, process compliance, and clean reporting</li>
<li>Detect early signals of at-risk accounts and create automated alerts for CSMs to address them</li>
<li>Build workflows and dashboards that analyze client data to identify new opportunities that trigger actions for CSMs to proactively engage with clients</li>
<li>Define and evolve client health scoring and reporting</li>
<li>Ensure all processes are well documented and maintained up to date</li>
<li>Create and refine reports for business leaders, optimizing them for automation as needed</li>
<li>Build relationships with CS Leadership and Client Success ICs. Work with stakeholders across the business from marketing to engineering.</li>
</ul><p><b>TO SUCCEED IN THIS ROLE:</b> Requirements</p>
<ul><li>2+ years of experience managing a CS platform (Gainsight, SFDC CS Workflows, etc.)</li>
<li>BA/BS &ndash; or equivalent in education and experience</li>
<li>Passion for customer success and designing processes that scale</li>
<li>5 years of experience in operational analytics with a focus on Client Success</li>
<li>2+ years of experience working in B2B or Enterprise software</li>
<li>Ability to analyze various data sets and present findings in an actionable and insightful way</li>
<li>Ability and desire to learn new tools and systems</li>
<li>Ability to work cross-functionally in a rapidly changing environment</li>
<li>Understand and translate business needs into technical requirements and design</li>
<li>Excellent organization skills; experience maintaining detailed project plans, meeting deadlines, and proactively surfacing risks and issues</li>
<li>Strong communication skills; able to work with a variety of stakeholders including senior leaders</li>
</ul><p></p><div><p><b>BONUS POINTS FOR THESE:</b> Preferred Qualifications</p>
<ul><li>Experience managing Gainsight at large organization</li>
<li>Gainsight Admin certification (SFDC or NXT)</li>
<li>Experience as a Salesforce Administrator</li>
<li>Experience as a Customer Success Manager</li>
<li>Ability to work asynchronously</li>
<li>Exceptionally strong written communication</li>
<li>Familiarity with Agile methodology</li>
</ul></div><p></p><div>Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days &amp; Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $79,800.00 - USD $213,930.00 / Year*<br>
<br>
<ul><li>Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
</li></ul></div><p><b>A little about ADP:</b> We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.</p>
<p><b>Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP:</b> ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.</p>
<p><b>Ethics at ADP:</b> ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</p></div>

Lead Client Success Operations Manager

ASME International

<div><div>ASME helps the global engineering community develop solutions to real-world challenges. Founded in 1880 as The American Society of Mechanical Engineers, ASME is a nonprofit professional organization that enables collaboration, knowledge sharing, and skill development across all engineering disciplines, while promoting the vital role of the engineer in society. ASME codes and standards, publications, conferences, continuing education, and professional development programs provide a foundation for advancing technical knowledge and a safer world. From college students and early-career engineers to project managers, corporate executives, researchers, and academic leaders, ASME's members are as diverse as the engineering community itself.</div><div></div><div><br>
We are seeking a Product Manager, Certification Programs, to join our team and share in their passion for learning and development. This role leads the full product lifecycle for certification products for individuals&mdash;ranging from market insights and ideation through development, launch, maintenance, growth and rationalization. This includes oversight of new certification schema, enhancements to existing exams, and identifying opportunities to pilot microcredentials and stackable pathways aligned with industry needs.</div><div></div><div><br>
Additional responsibilities include:</div><div></div><div><ul><li><b><br>
Certification Product Strategy &amp; Roadmap</b></li></ul></div><ul><li><ul><li>
Lead the development and execution of a multi-year roadmap for certification products.</li><li>
Translate market demand and stakeholder input into credential opportunities that align with organizational goals and standards.</li><li>
Partner with stakeholders to define and maintain a digital credentialing strategy.</li></ul></li><li><b>
Market &amp; Customer Research</b><ul><li>
Conduct and synthesize research to identify and prioritize current and emerging credentialing needs across engineering sectors and global regions.</li><li>
Define and validate candidate and employer personas using methods such as Jobs-to-Be-Done, industry interviews, surveys, and focus groups.</li><li>
Analyze competitor credentialing landscapes, licensing opportunities, and employer recognition trends to inform product strategy.</li></ul></li><li><b>
Product Lifecycle Management &amp; Quality Assurance</b><ul><li>
Manage and optimize the full lifecycle of certification products, including proposing new and/or reengineered development and maintenance cycles, sunset planning, and continuous improvement.</li><li>
Monitor product performance via KPIs and assist in beta testing of exams or pilot credential programs.</li><li>
Monitor success indicators such as credential adoption, sharing, employer recognition and recertification.</li></ul></li><li><b>
Cross-functional Leadership</b><ul><li>
Collaborate with SMEs, psychometricians, operations, volunteer committees, sales, and marketing to ensure high-quality product delivery and go to market launch, as well as alignment with certification standards (e.g., ISO 17024).</li><li>
Work in close partnership with the teams to support the engineer&rsquo;s lifelong journey and ensure alignment between certification requirements and course design for microcredentials.</li><li>
Support exam committee facilitation, item-writing workshops, and standard-setting activities as needed.</li></ul></li><li><b>
Learner Experience &amp; Employer Value</b><ul><li>
Design certification pathways that offer value for both individuals and employers.</li><li>
Collaborate with marketing to define value propositions and messaging strategies for different buyer personas.</li><li>
Develop and maintain certification SEO metadata including eligibility, competencies, industries served, and credential stackability.</li></ul></li><li><b>
Project, Vendor, and SME Management</b><ul><li>
Scope and manage projects involving external vendors, contractors, SMEs psychometricians, and other third-party contributors to certification development.</li><li>
Support budgeting, forecasting, and cost modeling activities to ensure sustainable certification programs.</li></ul></li></ul><div></div><div><br>
This role requires a bachelor&rsquo;s degree or additional equivalent work experience and a minimum of 5 years&rsquo; experience in credentialing, certification, managing technical engineering content, engineering education, workforce development, learning products or a closely related field. Familiarity with certification standards and best practices is preferred.</div><div></div><div><br>
Additionally, a proven track record of demonstrating knowledge, excellence and practical experience in the following technical and professional skills and competencies is required:</div><div></div><div><br>
<ul><li>
Communication &ndash; Oral and written presentation, including the ability to clearly explain technical concepts to non-technical audiences</li></ul></div><div></div><div><br>
<ul><li>
Relationship Management &ndash; Ability to work well with teams in diverse, complex, and changing environments</li></ul></div><div></div><div><br>
<ul><li>
Problem Solving &ndash; Ability to identify key issues, gather data to investigate those issues, and develop actionable recommendations</li></ul></div><br>
<div></div><ul><li>
Project Management:<ul><li>
A detailed approach and ability to work independently and remain organized in order to meet commitments and balance competing priorities</li><li>
Familiarity with project management, collaboration tools and database systems preferred (ex: JIRA, Airtable, MIRO)</li></ul></li></ul><br>
<div></div><ul><li>
Technical:<ul><li>
Familiarity with digital badge platforms (E.g. credly, accredible) and integrating digital credentials into learner journeys.</li><li>
Strong skills in market research, competitive analysis, and data interpretation (Excel proficiency preferred).</li><li>
Experience maintaining product meta data and writing Search Engine Optimized (SEO) product description and value propositions</li></ul></li></ul><div></div><div><br>
This role is eligible for a remote work arrangement. Periodic business travel may be required, including but not limited to, ASME offices, globally.</div><div></div><div><br>
ASME is proud to be an Equal Opportunity Employer. At ASME, we nurture an inclusive environment, and we encourage, support, and celebrate diversity in the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex (including pregnancy), national origin, age, gender identity &amp; expression, sexual orientation, genetic information, citizenship status, disability, or protected veteran, military status, or any other basis protected by law.</div><div></div><div><br>
Our Equal Employment Opportunity policy pertains to every aspect of an individual&rsquo;s relationship with the organization, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, programs, and all other terms and conditions of employment.</div><div></div><div><br>
Annual base salary may vary based on geographic location. The New York metro salary range for this position is estimated to be between $115,000 &ndash; $125,000 per year.</div><div></div><div><br>
Only those candidates selected for further consideration will be contacted.</div></div>

Product Manager, Certification Programs

Tagup

<div><div>Tagup is a defense AI company combining expert knowledge with artificial intelligence to revolutionize military logistics. Tagup's AI software directly controls large-scale industrial equipment and logistics systems, ensuring our customers get the best performance they can. As a rapidly scaling AI/ML technology company, we are looking to expand our team.</div><div></div><div><br>
We are seeking an AI Operations Lead to design, build, and manage internal tools and AI services that power Tagup&rsquo;s business operations. In this role, you&rsquo;ll partner closely with leadership and cross-functional teams to define key metrics, integrate data sources, and create scalable systems that improve visibility and decision-making. You&rsquo;ll be central to ensuring our business runs with clarity and speed, driving efficiency through automation and actionable insights.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
What You'll Do</b></h3><ul><li>
Develop and maintain internal applications that track business, engineering, and operational performance</li><li>
Build and optimize data pipelines that integrate information from finance, product, and operations systems</li><li>
Partner with leadership to define key performance indicators (KPIs) and translate them into measurable, real-time dashboards</li><li>
Automate recurring workflows and reporting tasks to improve efficiency and reduce manual effort</li><li>
Ensure data quality, reliability, and accessibility across teams</li><li>
Act as the primary technical point of contact for internal analytics and tooling needs</li><li>
Collaborate with engineering to align internal tools with broader platform and product strategies</li></ul><h3 class="jobSectionHeader"><b>
What We&rsquo;re Looking For</b></h3><ul><li>
5+ years of experience in data engineering, analytics, DevOps, or operations-focused software roles</li><li>
Strong proficiency with Python, SQL, and data visualization tools (e.g., Tableau, Power BI, or similar)</li><li>
Experience building dashboards, monitoring systems, or internal tools that support business operations</li><li>
Familiarity with cloud platforms (AWS, GCP, or Azure) and modern data pipelines</li><li>
Strong problem-solving skills and the ability to translate ambiguous business needs into technical solutions</li><li>
Effective communicator, comfortable working across technical and non-technical teams</li><li>
Bias for action, ownership mindset, and adaptability in a fast-paced environment</li></ul><div><b>
Salary</b></div><div></div><div><br>
The estimated salary range for this position is between $105,000 and $135,000 annually. We strive to provide a competitive salary and benefits package that aligns with our employees&rsquo; experience and qualifications. Our primary objective is to attract and retain top talent, and we firmly believe in compensating our employees fairly for their invaluable contributions.</div><div></div><div><br>
As a rapidly expanding technology company, we extend part-ownership to all team members through an Employee Stock Option Plan. Additionally, we offer comprehensive health insurance benefits, access to the company&rsquo;s 401K plan, and foster a team-oriented work environment with regular company outings!</div><div></div><div><b><br>
Why Join Us?</b></div><div>
Joining Tagup means becoming part of a fast-growing, mission-driven company at the forefront of defense innovation. You&rsquo;ll play a pivotal role in shaping the systems that drive our business, ensuring teams have the tools and insights they need to succeed. This is your chance to combine technical expertise with operational impact, working on projects that directly support national security and critical defense logistics. If you want your work to make a difference and grow alongside a company redefining what&rsquo;s possible with AI, this is the place for you.</div><div></div><div><br>
Tagup is an equal opportunity employer and individuals seeking employment with us are considered without regard to race, color, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.</div><div></div><div><b><br>
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.</b></div></div><div></div>

AI Operations Lead

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