director of operations

Lucky Dog Dog Walking

General Manager / Director of OperationsNYC + Hudson Valley | $100,000&ndash;$120,000 + Performance BonusAbout UsWe operate three pet care businesses serving New York City and the Hudson Valley, providing dog walking, daycare, boarding, transportation, and overnight care. Our mission is simple: provide exceptional care, be available when pet owners need us, and build a company where both pets and employees thrive.We're looking for a highly organized, deeply accountable, animal-loving leader to take ownership of day-to-day operations across multiple businesses and help transform them into best-in-class organizations.This is a hands-on leadership role with significant autonomy and responsibility. You'll oversee teams, improve systems, solve problems, and help drive the future growth of the company.Who You AreYou are:<ul><li>Exceptionally organized and detail-oriented.</li><li>A natural planner and problem solver.</li><li>Highly accountable and dependable.</li><li>Passionate about animals and customer service.</li><li>Comfortable managing hourly employees and building culture.</li><li>Calm under pressure and able to prioritize competing demands.</li><li>Someone who enjoys creating systems and making things better.</li><li>Willing to roll up your sleeves when needed.</li><li>Excited by ownership and responsibility rather than intimidated by it.</li></ul>You might come from:<ul><li>Hospitality</li><li>Hotels</li><li>Veterinary practices</li><li>Multi-unit retail</li><li>Childcare or camp operations</li><li>Fitness studios</li><li>Restaurants</li><li>Healthcare operations</li><li>Transportation or logistics</li><li>Other service businesses with many employees and moving parts</li></ul>Pet industry experience is helpful but not required.ResponsibilitiesTeam Leadership<ul><li>Manage and support teams across three businesses.</li><li>Oversee employee scheduling and staffing.</li><li>Recruit, onboard, coach, and develop employees.</li><li>Create accountability and maintain standards.</li><li>Address performance issues and foster a strong culture.</li></ul>Operations<ul><li>Ensure smooth day-to-day execution.</li><li>Improve systems and processes.</li><li>Maintain facility standards and cleanliness.</li><li>Coordinate maintenance and vendor relationships.</li><li>Manage inventory and supplies.</li><li>Build and document SOPs.</li></ul>Pet Care Operations<ul><li>Oversee dog walking schedules and client logistics.</li><li>Manage boarding operations and overnight staffing.</li><li>Ensure safe handling and exceptional care for all pets.</li><li>Improve procedures and standards across facilities.</li><li>Respond to emergencies and solve operational challenges.</li></ul>Customer Experience<ul><li>Ensure excellent communication with clients.</li><li>Resolve customer concerns quickly and professionally.</li><li>Maintain a culture centered around trust and care.</li><li>Help retain and grow long-term relationships.</li></ul>Business Improvement<ul><li>Identify inefficiencies and implement solutions.</li><li>Track KPIs and operational performance.</li><li>Assist ownership with strategic initiatives.</li><li>Help prepare the company for future growth.</li></ul>Requirements<ul><li>5+ years managing people and operations.</li><li>Proven leadership experience.</li><li>Strong communication skills.</li><li>Excellent organizational and planning abilities.</li><li>High emotional intelligence.</li><li>Comfortable learning and using technology and software.</li><li>Ability to manage multiple priorities simultaneously.</li><li>Valid driver's license.</li><li>Ability to travel between locations.</li><li>Availability for occasional evenings, weekends, and emergencies.</li></ul>Compensation<ul><li>Salary: $100,000&ndash;$120,000</li><li>Performance bonus opportunity</li><li>Significant autonomy and responsibility</li><li>Opportunity to shape and grow multiple businesses</li><li>Work with animals every day</li><li>Long-term growth opportunities</li></ul>This Job Is For You If&hellip;You love making things run better.You are the person who creates checklists because nobody else has. You naturally notice inefficiencies. You enjoy solving problems before they become emergencies. You take pride in having things organized, documented, and running smoothly.You genuinely enjoy leading people and helping teams succeed. You understand how to hold people accountable while earning their respect. You know that culture matters and that great businesses are built through great people.You don't mind jumping from a staffing issue, to a customer concern, to improving a process, to helping a team member solve a problem. You like variety and ownership.You love animals and understand that behind every dog is a family trusting us with someone they love.This Job Is NOT For You If&hellip;<ul><li>You prefer highly structured corporate environments with narrow responsibilities.</li><li>You dislike being accountable for outcomes.</li><li>You are uncomfortable making decisions.</li><li>You need constant direction and supervision.</li><li>You dislike managing people.</li><li>You prefer doing the same thing every day.</li></ul>What Success Looks LikeWithin your first year, you'll:<ul><li>Build stronger teams and accountability.</li><li>Improve staffing and scheduling.</li><li>Raise operational standards.</li><li>Create systems that reduce chaos and improve consistency.</li><li>Strengthen customer satisfaction.</li><li>Help transform three businesses into highly efficient, scalable operations.</li></ul>This is not a corporate desk job. We're looking for someone who gets genuine satisfaction from building teams, solving problems, and making things run better every day.If you're the type of person who color-codes spreadsheets, makes lists for fun, loves animals, and wants the opportunity to own a huge amount of responsibility and make a meaningful impact, we'd love to meet you.Pay: $100,000.00 - $120,000.00 per yearApplication Question(s):<ul><li>1. Tell us about a time you inherited a messy operation, team, or process. What was wrong, what specific changes did you implement, and what were the results?</li><li>2. This role requires balancing employee management, customer service, scheduling, facilities, and constant problem solving. What excites you most about this kind of responsibility, and why are you interested in this position specifically?</li><li>3. Imagine that it's 7:00 AM and you wake up to the following messages:</li></ul><ul><li>Two employees called out.</li><li>A customer is upset because their dog wasn't picked up.</li><li>One of the boarding facilities has no hot water.</li><li>An overnight employee failed to complete their duties.</li></ul>Walk us through exactly how you would prioritize and handle these situations.<ul><li>4. What is something you are unusually organized about in your personal or professional life that most people would consider excessive?</li></ul>Work Location: In person

General Manager / Director of Operations

Oscar Health

<div>Hi, we're Oscar. We're hiring a Director to join our Provider Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves&mdash;one that behaves like a doctor in the family.

About the role:

The Director, Provider Operations builds, scales and optimizes Oscar's provider data management, contracting, and credentialing processes. This role is responsible for setting the vision and strategy for provider operations and data functions, and designing processes that improve Oscar's capabilities in serving members and providers. The role does this by working with partners and stakeholders cross-functionally to take ideas from vision to implementation.

You will report into the Vice President, Network Operations.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $163,944 - $215,176 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:
<h4 class="jobSectionHeader">
Strategic Leadership &amp; Team Development</h4>
<ul><li>Provide strategic leadership and operational oversight for the end-to-end provider data lifecycle, ensuring the precise and timely execution of provider credentialing, contract loading, and daily data management.</li>
<li>Lead, coach, and develop a high-performing, multi-tiered team of managers and individual contributors; foster a culture of continuous learning, accountability, and psychological safety.</li>
<li>Establish clear organizational structure, governance, and support systems that shield the team from distractions and empower them to execute key strategic initiatives.</li>
<li>Act as a trusted, collaborative partner to Product, Tech, Markets, and Clinical Operations to design, build, and deliver next-generation provider operations capabilities that support aggressive company growth and market expansion targets.</li>
</ul><h4 class="jobSectionHeader">Operational Excellence &amp; Scalability</h4>
<ul><li>Architect and implement foundational, industry-standard processes and data models that allow the provider data and contracting infrastructure to scale seamlessly alongside the business.</li>
<li>Champion the adoption of industry best practices to ensure all operational processes and internal tools are highly extensible, efficient, and integrated with modern technology stacks.</li>
<li>Lead the team in surface-level and deep-dive diagnostics to identify data, process, and technology bottlenecks. Establish robust KPIs and monitoring dashboards to proactively flag operational issues, leveraging these insights to maintain our standing as a leading health plan.</li>
</ul><h4 class="jobSectionHeader">Efficiency, Automation &amp; Compliance</h4>
<ul><li>Identify and execute opportunities for automation (e.g., RPA, AI integrations) across mature, stable workflows to replace manual intervention, reduce turnaround times, and eliminate human error.</li>
<li>Drive administrative expense savings and optimize total cost of care by identifying and executing on process improvements, technical tooling investments, offshore resource optimization, and strategic vendor partnerships.</li>
<li>Guarantee 100% compliance with all applicable state and federal laws, regulatory mandates (e.g., No Surprises Act, CMS requirements), and accreditation standards (NCQA).</li>
<li>Adapt to evolving business needs by leading critical ad-hoc initiatives and specialized projects as assigned.</li>
</ul>
Requirements:
<ul>
<li>A bachelor's degree or 5+ years of operating experience</li>
<li>10+ years of work in operations, health insurance, data analysis and/or consulting</li>
<li>5+ years of experience building, coaching and developing operational teams</li>
<li>5+ years experience with network operations, provider data management and contracting processes</li>
<li>5+ years prior successful experience developing and managing large scale initiatives coordinating with internal and external stakeholders</li>
<li>5+ years of experience designing and improving business process for optimization as well as standing up accompanying operating and technical procedures</li>
<li>5+ years of experience using data to influence business decisions</li>
<li>5+ years of experience program management</li>
</ul>
Bonus points:
<ul>
<li>Proven history of managing high-impact initiatives and pitching complex business cases to secure alignment from executive leadership.</li>
<li>Proficiency in SQL, Lean Six Sigma, or other process improvement methodologies</li>
<li>Deep understanding of data architecture and optimizing data management workflows</li>
<li>Direct experience operating within service-oriented organizational structures</li>
<li>Comprehensive knowledge of NCQA credentialing, CMS standards, and the No Surprises Act.</li>
<li>Prior success in deploying or refining enterprise-level MDM or Provider Data Management systems.</li>
<li>Demonstrated ability to apply AI, RPA, or data analytics to improve roster accuracy and processing speed.</li>
<li>Background in leading distributed teams and overseeing external BPO or vendor partnerships.</li>
</ul><div>
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care - an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.</div></div>

Director, Provider Operations

Highgate

<div>Compensation Type: Yearly Highgate Hotels:
<div>
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate&rsquo;s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry&rsquo;s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.</div>
Location:
<div></div><div>
Highgate Corporate Office New York City, NY</div>
Overview:

The Director of Finance &ndash; Task Force is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance, leadership and training until a permanent Director of Finance is hired and trained. 
This position is remote and requires significant travel across Highgate&rsquo;s footprint. The Director of Finance - Task Force acts as a Hotel&rsquo;s Director of Finance and is the senior Accounting/Finance person for hotels which are experiencing a vacancy in the Director of Finance&rsquo;s position. The position is responsible for all aspects of fiscal management, financial controls, accounting, and financial reporting for the assigned property. The position is also responsible for training the new Directors of Finance. 
Responsibilities:
<ul><li>Approach all encounters with guest and teammates in an attentive, friendly, courteous, and service-oriented manner.</li><li>
Always comply with Highgate Hotels&rsquo; standards and regulations to encourage safe and efficient hotel operations.
</li><li>Maximize efforts towards productivity, identify problem areas and assist in finding and implementing their solutions.
</li><li>Direct or prepare all financial reports in accordance with Highgate Hotels&rsquo; requirements, meeting various due dates and deadlines, i.e.:<ul><li>
Daily: Income Journal and daily routing packs</li><li>
Weekly: A/R &amp; A/P Aging, Revenue/Flash Reports, Payroll Reports, Revenue Updates</li><li>
Monthly: Financial Statements, Forecasts, Cash Flow, Variance Analysis</li></ul></li><li>
Annual: Budgets, 5-Year Plans, 5-Year Capital Plans</li><li>
Effectively manages and communicates cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds.</li><li>
Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines.
</li><li>Prepare and present Proration Schedules during a hotel transition (if required).</li><li>
Communicate with owners, asset managers, lenders, investors, and other stakeholders as well as the Highgate Operations team regarding financial performance of their assets and performance of hotel finance staff. Actively address their concerns and build a long-term relationship of trust.</li><li>
Ensure hotels&rsquo; compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Assist management in enforcing compliance on all these items.</li><li>
Understand and maintain all capital expenses at the assigned hotel.</li><li>
Analyzes financial data and operations to assist and advises management in maintaining the hotels&rsquo; financial objectives.</li><li>
Prepares financial analysis as requested. This may include minor &ldquo;Returns on Investment&rdquo; and labor strategies.</li><li>
Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations.</li><li>
Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations.</li><li>
Continually audits all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records.</li><li>
Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis.</li><li>
Manage staff including hiring and supervision as well as continually focus on training and development programs for accounting associates to cultivate the &ldquo;brightest&rdquo; and &ldquo;best&rdquo; talent within the industry.</li><li>
Maintain compliance with Highgate Hotels&rsquo; standards and regulations to ensure safe and efficient operation of the hotel.</li><li>
Timely interacts with Executive Committee members to assure that property operations are always on track and under control.</li><li>
Monitor hotels&rsquo; compliance in meeting required report deadlines and due dates and react accordingly.</li><li>
Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationship among team members and promote maximum morale, productivity, and efficiency (Executive Committee, Sales &amp; Service, Credit, etc.).</li><li>
Monitor the accurate production of the hotel daily operating report.</li><li>
Executes other special projects and responsibilities as assigned</li></ul> 
<div></div>
Qualifications:
<ul><li>Bachelor degree and a minimum of 4 years of related progressive experience; or a Associate degree and a minimum of 8 years of related progressive experience.</li><li>
Experience as Director of Finance at a hotel with a decentralized accounting structure is required.
</li><li>This position is remote and requires up to 90% travel.</li><li>
There will be days where working long hours are required.
</li><li>Experience in supervising employees required.</li><li>
Must be able to convey information and ideas clearly.</li><li>
Must have experience in Oracle and IBM TM1 software.</li><li>
Must be able to evaluate and select among alternative courses of action quickly and accurately.
</li><li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary.
</li><li>Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the need.
</li><li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by teammates and guests.
</li><li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li></ul></div><div></div>

Task Force Director of Finance - Remote

New York City FC

<div>
 
 JOB TITLE:
 
 Director, Guest Experience
 
 
 
 REPORTING TO:
 
 VP, Operations
 
 
 
 DEPARTMENT:
 
 Operations
 
 
 
 LOCATION:
 
 New York, NY / Flushing, NY (This role will initially follow a hybrid work arrangement. As operational needs evolve, the expectation is for the Director, Guest Experience to primarily work on-site at the stadium.)
 
 
 
 Position Overview
 
 
 
 The Director, Guest Experience will lead the development, implementation, and execution of the stadium's guest experience strategy, ensuring every visitor receives a welcoming and seamless experience. As a key member of the stadium team this individual will establish guest service standards, training programs and operating procedures, while overseeing ticket takers and guest service representatives. This role will outline the staffing models and hiring process for each event.
 
 
 The Director will collaborate closely with Event Operations, Security, Food &amp; Beverage, Premium Services and Ticketing teams to deliver world-class experiences across all event types including sports, concerts, festivals, and community programming.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Strategic &amp; Functional Responsibilities
 </li>
 <ul>
 <li>
 Develop and execute the guest experience vision in line with the Etihad Park overall Mission and Pillars.
 </li>
 <li>
 Develop training programs aimed to onboard and provide continuing education during the year.
 </li>
 <li>
 Establish KPIs and service standards aligned with overall objectives.
 </li>
 <li>
 Develop policies, procedures, and service protocols for venue operations.
 </li>
 <li>
 Complete ADACC Certification
 </li>
 </ul>
 <li>
 Leadership &amp; Collaboration Responsibilities
 </li>
 <ul>
 <li>
 Build, lead, and develop a high-performing Guest Experience team.
 </li>
 <li>
 Foster a culture of hospitality, accountability, inclusivity, and continuous improvement.
 </li>
 <li>
 Establish clear expectations, goals, and performance standards for team members.
 </li>
 <li>
 Develop staffing forecasts for each event in line with overall budgets.
 </li>
 <li>
 Establish secret shopper, service evaluation, and quality assurance programs.
 </li>
 <li>
 Lead post-event reviews and implement corrective actions to improve future performance.
 </li>
 </ul>
 <li>
 Decision-Making &amp; Accountability
 </li>
 <ul>
 <li>
 Recruit, hire, and onboard the Guest Experience part time staff
 </li>
 <li>
 Design and implement comprehensive guest experience training programs.
 </li>
 <li>
 Create onboarding materials, service standards manuals, and event-day training
 
 </li>
 </ul>
 </ul>
 
 Who You Are
 
 
 
 At New York FC, we are committed to upholding our core club values and our values guide how we show up and work together every day. If you share our values listed below, please consider NYCFC as a great place for you to work (and play):
 
 
 <ul>
 <li>
 Acts Honorably: listens and communicates respectfully, without judgement
 </li>
 <li>
 Engages Collaboratively: provides and seeks constructive feedback to and from peers, proactively sharing appreciation for quality contributions of others
 </li>
 <li>
 Champions Inclusion: celebrates the value of differences recognizing the value in the unique backgrounds and lived experiences of every team member
 </li>
 <li>
 Drives Forward: embraces new opportunities with curiosity and a focus on improvement and innovation
 </li>
 <li>
 Shows Heart: demonstrates passion for the Club and sport, operating as an NYCFC ambassador in encouraging and inspiring that passion in others
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Bachelor's degree in Hospitality Management, Sports Management, Business Administration, Event Management, Tourism, Communications, or a related field required.
 </li>
 <li>
 6-8+ years of progressive experience in guest experience in hospitality or venue, sports, hospitality, or hotel operations.
 </li>
 <li>
 Demonstrated success developing and implementing guest experience strategies, service standards, training programs, and operational procedures that drive guest satisfaction and service excellence.
 </li>
 <li>
 Strong leadership, communication, and collaboration skills, with the ability to influence cross-functional teams and build a guest-centric culture.
 </li>
 <li>
 Comprehensive understanding of guest experience principles, hospitality best practices, and customer service excellence.
 </li>
 <li>
 Knowledge of stadium, arena, entertainment venue, convention center, or large-scale event operations.
 </li>
 <li>
 Understanding of ADA requirements, accessibility standards, and inclusive guest service practices.
 </li>
 <li>
 Experience utilizing guest feedback, performance metrics, and operational data to identify opportunities and improve the overall guest experience.
 </li>
 <li>
 Bilingual Spanish language skills are a plus but not required.
 
 
 </li>
 </ul>
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC
 </li>
 <li>
 Must be able to work games scheduled which may be at night and on weekends and holidays
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 This exempt position has an estimated annual base salary range of $110,000 - $115,000 and is not overtime eligible. Final compensation offer amounts are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications and software expertise. We welcome direct conversations with each candidate about compensation in all of our initial calls.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Excellent health, dental &amp; vision insurance, with options to fit you and your family&rsquo;s needs
 </li>
 <li>
 Comprehensive and competitive benefit programs, including maternal &amp; paternal leave
 </li>
 <li>
 Ancillary benefits: Commuter, gym membership, and Citi Bike discounts
 </li>
 <li>
 Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programs
 </li>
 <li>
 Four complementary tickets to every NYCFC home match
 </li>
 <li>
 Team outings, happy hours, and annual staff gatherings to celebrate our co-workers
 </li>
 <li>
 A dynamic, ambitious, and fun work environment
 
 
 </li>
 </ul>
 
 New York City Football Club Overview
 
 
 
 At New York City FC, we are on a mission to build this city into one of the soccer capitals of the world. The Club was announced as Major League Soccer&rsquo;s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs nine times over the past 10 seasons, winning MLS Cup in 2021. Games are available to stream via an Apple TV subscription, providing every match of the MLS regular season, the Audi MLS Cup Playoffs, annual Leagues Cup tournament, the MLS All-Star Game, the Campeones Cup, and more all in one place and with no blackouts. New York City FC is building New York City&rsquo;s first-ever soccer-specific stadium, Etihad Park, which is set to open in 2027. For more information, please visit: www.newyorkcityfc.com.
 
 
 New York City FC is also one of 12 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Shenzhen Peng City FC, Lommel SK, ESTAC Troyes, Palermo FC, Bahia, and Club Bol&iacute;var among its sister clubs.
 
 
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
 
 By clicking "Apply Now", you agree to the terms of the MLS Privacy Policy.
 
 
 https://www.mlssoccer.com/legal/privacy-policy
</div>

Director, Guest Experience

Gallery Media Group

<div>Gallery Media Group, voted Most Innovative Publisher, is a modern day publisher that builds brands that capture audience attention across content, experiences and talent. Our trusted network of editors, contributors, talent and experts drive our audience-first approach to ensure brand partnerships siphon our IP and relevance to drive business outcomes.

Gallery Media Group includes women's lifestyle brand PureWow, the iconic fashion and style brand Coveteur, and a collection of social-first media brands, such as @cocktails on Instagram and TikTok that reach over 200M consumers. Additionally, GMG has an expansive experiential arm rooted in Gallery Houses&mdash;a fusion of social content, creators and cultural moments at scale&mdash;as well as a robust influencer marketing business.

The company was founded in 2010 by CEO, Ryan Harwood and is now part of VaynerX, the Gary Vaynerchuk-owned holding company.

The Senior Director, Creative Strategy is a dual-threat leader who sits at the intersection of cultural insights, business strategy, and creative execution. You are responsible for leading the strategic vision for our most complex accounts while simultaneously acting as a creative steward to ensure our work is not only insights-driven but also culturally resonant and platform-native. You are a trusted advisor to savvy, sophisticated clients, known for your poise, your ability to speak both the language of business strategy and creative ideation, and your capacity to turn abstract insights into high-impact, measurable creative campaigns.

Core Responsibilities
<ul>
<li>Strategic &amp; Creative Leadership:</li>
<li><ul><li>Bridging the Gap: Serve as the connective tissue between strategic rigor and creative execution. Whether leading with a strategic approach or a creative concept, you ensure the two are seamlessly integrated, guaranteeing that every big idea is grounded in data and every insight is brought to life through compelling storytelling.</li>
<li>Creative Ideation &amp; Framing: Lead brainstorms with expert, culturally-relevant creative thinking. Translate cultural insights into compelling campaign narratives and guide teams to connect these insights to client briefs to ensure ideas are sellable and actionable.</li>
<li>Creative Stewardship: Operate as a senior creative voice in the room. Provide sound feedback on creative concepts, maintain brand consistency across all deliverables, and ensure the final product meets both creative and strategic criteria.</li>
</ul></li><li>Client &amp; Account Management:</li>
<li><ul><li>Senior Partnership: Act as the primary contact for priority accounts. Build confidence with sophisticated clients by understanding their business goals and serving as a steady, poised partner who can pivot thinking and adjust style when necessary.</li>
<li>Communication &amp; Presentation: Lead client presentations with clarity, compelling narratives, and authority. Confidently present the rationale behind creative decisions, proactively offering new solutions and steering client conversations toward long-term brand success.</li>
</ul></li><li>Operational Excellence &amp; Team Mentorship:</li>
<li><ul><li>Team Leadership &amp; Partnership: Lead the Creative Strategy division in all aspects of creative vision, strategic direction, and client communication. Partner in lockstep with the Director, Project Management, who oversees day-to-day operations and ensures your creative and strategic guidance is executed efficiently.</li>
<li>Cross-Functional Collaboration: Serve as a master collaborator across departments. Recognize key stakeholders, lead meetings to work through complex proposals, and bridge the gap between business goals and creative execution.</li>
<li>Operational Optimization: Collaborate with the Director, Project Management to ensure creative processes are efficient and up-to-date. Implement feedback loops for post-sale learnings that integrate into future strategy and streamline workflows for high-volume, high-complexity proposals.</li>
</ul></li>
</ul>Experience &amp; Knowledge Required
<ul>
<li>Proven Track Record: 10+ years of advertising/creative experience, with a background that demonstrates mastery in both digital/social strategies and creative campaign development.</li>
<li>The &quot;Dual-Threat&quot; Profile:</li>
<li><ul><li>If Strategy-First: You possess a demonstrated ability to think creatively, speak the language of social video production, and coach creative teams.</li>
<li>If Creative-First: You possess a deep understanding of data, consumer insights, and business dynamics, with the ability to build a strategic rationale behind creative work.</li>
</ul></li><li>Technical Proficiency: Deep understanding of current marketing platforms (with an expertise of social platforms), digital best practices, and cultural trends (macro and micro). Ability to analyze content performance data to anticipate consumer needs.</li>
<li>Presence: A &quot;voice in the room&quot; personality who can manage high-pressure, client-facing environments with poise and confidence.</li>
<li>Leadership: Demonstrated experience building, managing, and inspiring large, cross-functional teams to achieve ambitious company goals.</li></ul></div>

Senior Director, Creative Strategy

Soho House & Co.

<div>As Operations Coordinator, you will provide professional, proactive, and confidential support to the Managing Director &ndash; The Americas, Senior Manager &ndash; Operations &amp; Strategy, and the wider team. Liaising with internal and external stakeholders across the globe, you will become a trusted and integral member of the executive team.

This is a dynamic, fast-paced role that sits at the heart of our Americas operations, requiring a highly organised individual who thrives in a high-touch, hospitality-driven environment. From managing executive schedules and coordinating global meetings to overseeing travel, expenses, and cross-functional projects, no two days will look the same. With a strong hospitality background and a flexible, hands-on approach, you will act as a partner to senior leadership &mdash; building relationships across teams, supporting key events and new openings, and ensuring everything runs smoothly behind the scenes.

Key Responsibilities:
<ul>
<li>Meeting Coordination&mdash; Maintain and manage executive schedules, arranging internal and external meetings on a local and global level across different time zones, including conference and virtual calls. Responsible for planning, research, and preparation of documents in advance of meetings.</li>
<li>Events&mdash; Organize and take responsibility for listening sessions and offsite meetings/conferences for the Americas team.</li>
<li>Projects&mdash; Support c-suite and company directors on various projects relating to people and finance, tracking deliverables against agreed deadlines and driving projects from inception to completion, working across teams to deliver results.</li>
<li>Travel &amp; Expenses&mdash;Organize all domestic and international travel arrangements for the MD, including visa requirements, and manage end-to-end expense submissions, including reviewing, approving, and ensuring timely reimbursement across the Americas region in accordance with company policies.</li>
<li>People Support &mdash; Review and approve PTO requests and manage relevant approvals and forms on behalf of the MD.</li>
<li>Stakeholder Management&mdash; Build and maintain positive relationships with key internal stakeholders both locally and globally.</li>
<li>Taskforce &amp; Support&mdash; Support new openings and taskforce requirements as needed.</li>
<li>Flexibility to work occasional weekends, public holidays, and offsite events is required.</li>
<li>Previous hospitality management experience is essential, with the ability to support offsite events in any capacity from line level to management.</li>
</ul>
Experience Required:
<ul>
<li>A proactive self-starter who anticipates needs and takes ownership without being prompted.</li>
<li>Strong written communication skills: articulate, concise, with excellent grammar and editing skills. Able to adapt tone and voice.</li>
<li>Highly organized with meticulous attention to detail, and ability to manage multiple priorities with shifting deadlines.</li>
<li>Proactive, resourceful and able to work independently with sound judgement.</li>
<li>High emotional intelligence and tailor communication dependent on the situation.</li>
<li>Demonstrated project or event coordination experience.</li>
<li>Operates with absolute confidentiality, discretion, maturity and professionalism when handling sensitive information.</li>
<li>Calm under pressure; thrives in a fast-paced, ever-changing environment.</li>
<li>Proficient in Adobe, Microsoft Office (Excel, Word, PowerPoint), Zoom and other productivity tools.</li>
<li>Micros POS and reporting experience are a plus</li></ul></div>

Operations Coordinator

New York City Council

The Finance Division facilitates review and adoption of the City&rsquo;s expense and capital budgets by the Council, conducts budget-related oversight and legislative work, and advises the Speaker, Committee Chairs, and Council Members on fiscal and budgetary policy issues. The work of the Division supports the Council&rsquo;s Finance Committee, as well as other Committees of the Council in budget hearings and oversight, and in consideration of the fiscal impact of proposed legislation.The New York City Council&rsquo;s Finance division is seeking to fill a Financial Analyst position in the Budget UnitKEY RESPONSIBILITIES:<ul><li>Provide financial analysis and policy input to the City Council Committees on Transportation and Infrastructure.</li><li>Review and monitor the budgets of city agencies in relation to transportation and infrastructure policies.</li><li>Track actual and projected agency spending and revenues, agency contractual spending and capital project planning, implementation and costs.</li><li>Prepare reports and analyses on budget and fiscal matters for Council budget and oversight hearings.</li><li>Staff City Council Committee task forces, assist in preparing legislative, budget and oversight hearings, monitor agency performance, and track a broad range of public policy issues.</li><li>Prepare fiscal analysis for proposed legislation.</li><li>Provide oversight and tracking of Council designated funding.</li><li>Prepare analyses on special research questions as directed by the director and/or managing deputy director.</li><li>Represent the Finance Division and Council at high-level meetings and events with City agency Commissioners, union leaders and issue advocates.</li><li>Make presentations to Council Members and staff on key budget and agency issues.</li><li>Advise elected officials and senior staff on budget and policy matters.</li><li>Must be able to work on the weekends and/or during the evening hours as needed.</li><li>Perform other duties, as assigned.</li></ul>QUALIFICATIONS:<ul><li>Master&rsquo;s degree is strongly preferred.</li><li>Prior work experience with transportation policy, government operations, and budgeting.</li><li>Educational background in public policy, economics, finance, business, government administration or a related area, with a demonstrated interest in public service.</li><li>Excellent quantitative and analytic skills.</li><li>Ability to express themselves clearly and concisely both in writing and orally.</li><li>Experience multitasking on several projects at one time.</li><li>Ability to work under tight deadlines.</li><li>Fluency with the Microsoft Suite.</li></ul>ADDITIONAL INFORMATION:New York City residency required within 90 days of appointment.For eligible employees, health, dental and vision insurance coverage are offered upon hire. Retirement plans, deferred compensation plans, group life insurance, paid time off and paid holidays, training resources, health &amp; fitness reimbursement and wellness programs are also available.The New York City Council makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact EEOOfficer@council.nyc.gov.HOW TO APPLY:Qualified candidates should forward their cover letter and resumes indicating your match to the stated job requirements:E-MAIL: counciljobs@council.nyc.govMAIL: New York City CouncilAttn: Personnel Services/Recruiting (FA-TI)250 Broadway, 26th FloorNew York, New York 10007FAX: 12124014711While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.The New York City Council is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.Pay: $64,256.00 - $75,472.00 per yearWork Location: In person

Financial Analyst – Transportation and Infrastructure

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