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Hospice & Palliative Care

Job Overview Job Title: Virtual Assistant Company: Hospice &amp; Palliative Care Location: Remote Employment Type: Full-Time Salary: $250 - $450 USD per day Hospice &amp; Palliative Care is seeking a compassionate and highly organised Virtual Assistant to provide essential administrative support to our dedicated care team. We are deeply honoured to work with outstanding people who are fully committed to meeting the needs of our patients and their families. As a Virtual Assistant, you will play a crucial role in ensuring our operations run smoothly, allowing our clinical staff to focus on what they do best: sharing life’s journey with patients and providing exceptional end-of-life care. This is a unique opportunity to contribute to a meaningful mission within a supportive and connected community. Responsibilities * Manage calendars, schedule appointments, and coordinate virtual meetings for the care team. * Handle email and phone correspondence with professionalism, empathy, and discretion. * Prepare, format, and edit documents, reports, and presentations. * Maintain confidential records and manage data entry tasks with a high degree of accuracy. * Provide general administrative support, including organising digital files and resources. * Assist in coordinating team projects and tracking progress on key initiatives. * Act as a reliable point of contact for internal team members, ensuring clear and timely communication. Qualifications * Proven experience as a Virtual Assistant, Administrative Assistant, or in a similar remote support role. * Exceptional organisational, planning, and time-management skills. * Excellent written and verbal communication abilities with a keen eye for detail. * High level of proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other standard office software. * The ability to handle sensitive and confidential information with the utmost integrity. * A proactive, self-motivated, and resourceful work ethic. * Experience in a healthcare, hospice, or non-profit environment is highly desirable but not essential. * A compassionate and empathetic nature that aligns with our core values. What We Offer * A competitive daily rate of $250 - $450 USD. * The flexibility and convenience of a fully remote working arrangement. * The profound opportunity to be part of a mission-driven organisation that makes a real difference in people's lives. * A supportive, collaborative, and caring team environment where your contribution is truly valued.

Virtual Assistant

Super Kena

Job Overview Super Kena is a mission-driven organisation inspired by a passion for advocating for children with diverse abilities and improving their quality of life. We understand the unique challenges faced by families and are dedicated to creating a supportive community, reminding everyone that they are not alone, they are kind, they are determined, and they are SUPER! We are currently seeking a meticulous and highly organised Remote Data Entry Admin Assistant to join our dedicated team. This is a full-time, remote position for a candidate who is passionate about providing exceptional administrative support. The successful candidate will play a vital role in ensuring our operations run smoothly, allowing us to focus on our core mission of supporting children and their families. Responsibilities  <ul><li>Accurately inputting, updating, and maintaining data across various company databases and digital systems.</li><li>Performing regular data verification and clean-up to ensure the highest levels of data integrity and accuracy.</li><li>Assisting with a range of administrative tasks, including digital file management, document organisation, and data retrieval.</li><li>Preparing and formatting reports, documents, and correspondence as required by the team.</li><li>Handling sensitive and confidential information with the utmost discretion and professionalism.</li><li>Providing general administrative support to help streamline company processes and projects.</li></ul>Qualifications  <ul><li>Proven experience in a data entry, administrative assistant, or a similar role.</li><li>Excellent typing speed and a high degree of accuracy in data entry.</li><li>Strong proficiency in Microsoft Office Suite, particularly Excel and Word, or equivalent software.</li><li>Exceptional attention to detail and organisational skills.</li><li>The ability to work independently and manage time effectively in a remote environment.</li><li>Strong written and verbal communication skills.</li><li>A commitment to maintaining confidentiality and handling sensitive data responsibly.</li><li>A genuine interest in our mission to support and empower families and children.</li></ul> Benefits  <ul><li>A competitive hourly wage of $21 - $32 USD.</li><li>The opportunity to work in a fully remote and flexible environment.</li><li>The chance to be part of a compassionate and mission-driven organisation making a positive impact.</li></ul>

Remote Data Entry Admin Assistant

Sunher Royal Company

<h2>Job Overview  </h2>We are seeking a highly organized, detail-oriented, and proactive Remote Data Entry / Executive Assistant to join our remote team. This position is ideal for a professional who excels at administrative support, data management, and executive coordination while maintaining a high level of accuracy, confidentiality, and professionalism.The successful candidate will be responsible for providing executive administrative support, maintaining accurate records, coordinating schedules, managing communications, and performing data entry tasks to ensure smooth day-to-day business operations.  <h2>Key Responsibilities  </h2>Accurately enter, update, and maintain company records, databases, and confidential information.Provide administrative support to executives and management teams.Manage calendars, schedule appointments, meetings, and virtual conferences.Prepare, edit, and organize correspondence, reports, presentations, and other business documents.Respond to emails, phone calls, and other communications professionally and promptly.Organize electronic files and maintain accurate documentation and records.Coordinate travel arrangements, meeting logistics, and expense reports as required.Perform document management, filing, and record-keeping while ensuring data accuracy.Assist with special projects, research, and general administrative tasks.Maintain confidentiality when handling sensitive company and executive information.Collaborate with internal departments to ensure efficient workflow and operational support.Perform additional administrative duties as assigned.  <h2>Qualifications  </h2>High school diploma or equivalent required; an associate's or bachelor's degree is preferred.Previous experience in data entry, executive assistance, administrative support, or office administration is preferred.Excellent written and verbal communication skills.Exceptional organizational and time-management abilities.Strong attention to detail and a high level of accuracy.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.Excellent typing and computer skills.Ability to prioritize multiple tasks and meet deadlines in a remote work environment.Strong problem-solving and interpersonal skills.Ability to work independently while maintaining professionalism and confidentiality.  <h2>Preferred Skills  </h2>Experience with CRM systems, document management software, and scheduling tools.Knowledge of virtual collaboration platforms such as Microsoft Teams or Zoom.Strong multitasking and project coordination abilities.Professional demeanor with excellent customer service and communication skills.  <h2>Benefits  </h2>Competitive salary with performance-based growth opportunities.Fully remote work environment.Flexible work schedule.Paid training and professional development opportunities.Career advancement within a growing organization.Paid time off and holiday benefits.Comprehensive benefits package for eligible employees.Supportive, collaborative, and professional work environment.  If you are a motivated professional with exceptional organizational skills and a passion for administrative excellence, we encourage you to apply for this exciting opportunity to grow your career as a Data Entry / Executive Assistant.

Data Entry / Executive Assistant

<div>Temporary Administrative Assistant - PR

We are looking to hire this temporary position immediately through December 2026. Depending on fit and performance, there may be an opportunity for the role to extend/become permanent.

A24 is seeking an organized, proactive Administrative Assistant to support our Global PR team, including the Global Head of PR. This role is critical to the smooth operation of the PR function and will work with other departments to ensure schedules, information flow, and team logistics are well-managed. While this position does not manage individual film or project campaigns, it plays a key role in enabling the team's effectiveness through coordination, organization, and day-to-day support.

Candidates who can work from our NY office are preferred, but we're open to remote work for the right candidate.

Responsibilities
<ul>
<li>Manage complex calendar and scheduling for Global Head of PR, including meetings across time zones.</li>
<li>Support overall PR team operations, working closely across all internal departments to streamline information such as team meeting coordination, scheduling, communication, travel, expenses, offsites, internal events (logistics, materials, notes), and shared documentation.</li>
<li>Coordinate internal and external meetings, prepare agendas as needed, and track follow-ups and action items.</li>
<li>Design, implement, and continuously improve technical tools and operational processes that drive efficiency across PR; proactively identify opportunities to streamline workflows, reduce redundancy, and evolve how information, approvals, and collaboration function long-term.</li>
<li>Serve as a point of contact for scheduling and logistical needs related to PR leadership.</li>
<li>Maintain up-to-date team trackers, distribution lists, quote grids, and organizational documents.</li>
<li>Support with festival submissions and screening coordination, in collaboration with broader PR and distribution teams</li>
<li>Help ensure messaging materials, calendars, and approvals are organized and accessible.</li>
<li>Work with PR accounting to process expenses, invoices, and purchase requests related to PR operations.</li>
<li>Assist with preparation of presentations, briefing documents, and internal reports as needed.</li>
<li>Anticipate needs, flag scheduling conflicts, and help resolve issues before they escalate.</li>
<li>Act proactively to create a more efficient environment for the team and internal departments to streamline communication and documentation.</li>
</ul>
Qualifications
<ul>
<li>1-3 years of experience in a coordination, administrative, or operations role</li>
<li>Exceptional organizational and time-management skills, with strong attention to detail</li>
<li>Proactive management with multiple priorities and shifting deadlines with a sense of urgency, while maintaining professionalism and calm demeanor</li>
<li>Strong written and verbal communication skills</li>
<li>High level of discretion and comfort working closely with senior leadership</li>
<li>Proficiency with Google Workspace, Microsoft Office, Zoom, and collaboration tools (e.g., Slack, project trackers)</li>
<li>Humble, diligent and resourceful</li>
</ul>
We are looking for diverse perspectives. A24 is an Equal Opportunity Employer and encourages applications from all kinds of candidates.

Our target hourly range for this role is between $22 to $24 per hour. We do not use formal job titles internally and similarly named positions may have different compensation levels. Actual starting hourly rate within the range will depend on various considerations, including: work experience, skills, specializations, and training.

A24 is an acclaimed global entertainment company known for producing and distributing films, television series, documentaries, music, publishing, and consumer products. Established in New York in 2012, A24 has cultivated a library of over 150 films and 50 TV series, earning critical and commercial acclaim with more than 21 Oscars, 20 Golden Globes, and 19 Emmys. Renowned for groundbreaking hits like Backrooms, Everything Everywhere All at Once, Moonlight, and Uncut Gems as well as television successes such as Euphoria, Beef, and Ramy, A24 has developed a passionate fanbase and expanded into ventures like Half Magic and the Cherry Lane Theater.</div>

Temporary Administrative Assistant - PR

VFS Global

Officer &ndash; Operations (Submission Officer) Organization: VFS Global Services Pvt. Ltd. Designation: Officer &ndash; Operations Department: Operations Reports to: Deputy Manager &ndash; Operations Employment Type: Full-time, Contract Location: 128 East 32nd St New York, 10016 (Onsite)OverviewVFS Global is seeking a highly organized, detail‑oriented Officer &ndash; Operations (Submission Officer) to support visa application processing and overall center operations. This role is responsible for managing the full submission cycle, ensuring data accuracy, delivering excellent customer service, coordinating administrative tasks, and supporting senior staff and operational projects. This is a fast-paced, customer-facing role with opportunities for professional growth.Key ResponsibilitiesVisa &amp; Submission Operations<ul><li>Scrutinize and collect visa applications, ensuring completeness and accuracy.</li><li>Maintain organized records, databases, and submission documentation.</li><li>Perform timely and error-free data entry and application processing.</li><li>Manage passport logistics and coordinate handovers with consulates, applicants, or logistics partners.</li><li>Adhere strictly to SOPs, compliance requirements, and mandated turnaround times (TAT).</li><li>Respond to applicant inquiries via in‑person interaction, email, or phone.</li><li>Promote and deliver Value Added Services (VAS) and encourage customer feedback.</li></ul>Customer Service &amp; Front Office<ul><li>Provide professional and courteous support to applicants throughout the visa process.</li><li>Handle queries, complaints, and customer issues efficiently.</li><li>Ensure a positive experience and high satisfaction scores at the Visa Application Centre.</li></ul>Administrative &amp; Office Support<ul><li>Assist with event coordination, logistics, scheduling, and general office management.</li><li>Perform data entry, create documents using MS Office/Google Suite, and maintain accurate records.</li><li>Provide personal assistant support to senior staff when required.</li><li>Support internal operational projects, including WB Project tasks.</li></ul>Compliance, Safety &amp; Sustainability<ul><li>Handle cash and bank transactions (if assigned) with 100% accuracy.</li><li>Follow environmental, health, and safety guidelines.</li><li>Support organizational sustainability efforts.</li></ul>Key Performance Indicators (KPIs)<ul><li>Productivity and task completion accuracy</li><li>Customer satisfaction and reduced complaint rates</li><li>Compliance with TAT, SOPs, and training requirements</li><li>VAS conversion performance</li><li>Reduction of processing errors and strong internal certification scores</li><li>Reliable attendance and timely reporting</li></ul>Qualifications &amp; ExperienceEducation:<ul><li>Minimum: Currently pursuing graduation (12 years of formal education)</li><li>Preferred: Bachelor&rsquo;s degree or global equivalent</li></ul>Experience:<ul><li>Minimum 6 months in customer service</li><li>0&ndash;12 months in travel &amp; tourism preferred</li><li>Experience in administrative support, data entry, or event coordination is beneficial</li></ul>Skills &amp; CompetenciesTechnical Skills<ul><li>Basic computer knowledge; proficiency in MS Office and Google Suite</li><li>Strong customer service and communication skills</li><li>Good typing speed and high attention to detail</li><li>Ability to handle queries and complaints effectively</li><li>Process improvement mindset</li><li>Operations, project management, and B2C customer interaction skills</li></ul>Behavioral Competencies<ul><li>Quality and service orientation</li><li>Teamwork and collaboration</li><li>Problem-solving and results-driven mindset</li><li>Effective communication and networking</li><li>Leadership and accountability</li><li>Sensitivity to diversity and customer needs</li></ul>Additional Requirements<ul><li>Fluency in English and local language</li><li>Knowledge of an additional international language is an advantage</li></ul>Benefits<ul><li>Health, dental, vision &amp; life insurance</li><li>Paid Time Off (Annual &amp; Sick Leave)</li><li>Referral Bonus Program</li><li>Commute Benefits Program</li></ul>Schedule<ul><li>Onsite role</li><li>Monday&ndash;Friday</li><li>8‑hour shift (Overtime may be required)</li></ul>Job Types: Full-time, ContractPay: From $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Submission Officer - Visa Application Centre

City University of New York

<div>Engineer Level 1 (Provisional)
GENERAL DUTIES
This class of positions encompasses professional engineering work and project management of the University's capital and rehabilitation construction program. There are three assignment levels within this class of positions. At each level a University engineer may sign and seal engineering drawings for which that individual has supervisory or preparatory responsibility, and may sign and seal other official documents. All personnel perform related work.
Assignment Level I
Under general supervision, performs responsible supervisory, or difficult and responsible engineering work, such as the following:
<ul><li>Is in charge of a Unit of major field of engineering.</li>
<li>
Plans, assigns and reviews the work of subordinates, prepares progress reports, and may represent a college or the University in relations with contractors and their representatives, damage claimants and their representatives, and consultants.</li>
<li>
Engages in or supervises the conduct of complex and important research, investigations, or studies related to engineering.</li>
<li>
Makes interpretative detail sketches or layouts of engineering plans.</li>
<li>
Assists in the preparation of documents for bidding, advertisements for bids and in the final selection of successful bidders.</li>
<li>
Meets with contractors, manufacturer's representatives, consultants, college administrators, Central Office and in-house staff to review project details and to identify concerns.</li>
<li>
Prepares reports on contracts, estimates, modifications, and recommendations of award.</li>
<li>
Reviews projects designed by outside consultants or subordinates and provide in-depth written comments.</li>
<li>
Participates in the development of proposals for such major engineering projects as the acquisition or disposition of a College or University property or the public or private use of such property; may conduct surveys in the development of such proposals.</li>
<li>
Participates in engineering investigations of claims for direct or indirect damages.</li>
<li>
Prepares recommendations for alterations or repairs.</li>
<li>
Prepares, or supervises the preparation of specifications, cost estimates, and estimates of materials and equipment in all areas of the assigned projects.</li>
<li>
Prepares change orders if necessary.</li>
<li>
Reviews and comments on change orders.</li>
<li>
Attends job-site meetings when necessary.</li>
<li>
Supervises the conduct of field surveys and construction inspections to secure compliance with contract and other specifications, or inspection of the construction, or alteration of structures, to secure compliance with building codes, zoning resolution and other pertinent statutes, rules and regulations.</li>
<li>
Makes periodic field inspections and final inspections as necessary.</li>
<li>
Prepares or supervises the preparation of, compliance or final analysis of the spatial organization and efficient utilization of sites and structures, or the functional arrangement of interior units, utilities and appurtenances.</li>
<li>
Develops engineering designs of a complex nature.</li>
<li>
Monitors and advises the supervisor on the preparation of construction documents and adherence to project program and budget for small maintenance or alteration projects.</li>
<li>
Gathers information for preparation of various programs, utilization studies and space inventories.</li>
<li>
Maintains and files reference materials and projects drawings for such purposes as an engineering resource library. This may include duplicating and distributing of materials.</li>
<li>
May supervise University Assistant Engineers, other related professionals, and support personnel.</li>
</ul>
Assignment Level II
Under direction, with wide latitude for the exercise of independent judgment or action, performs highly difficult and responsible work in a recognized field of engineering, and is responsible for providing engineering related management services for projects of some complexity, such as the following:
<ul><li>Serves as a consultant on major engineering matters of a College or the University.</li>
<li>
Coordinates projects with other related professionals.</li>
<li>
Applies in-depth knowledge of legal matters related to engineering.</li>
<li>
Directs very complex and important research.</li>
<li>
Supervises a special and difficult project.</li>
<li>
Reviews reports of lower engineers on the preparation of construction documents and adherence to project program and budget for small maintenance or alteration projects; directly monitors if necessary.</li>
<li>
Makes periodic field inspections to assure the timely completion of project phases in compliance with the contract, and pertinent building codes, zoning resolutions and other pertinent statutes, rules and regulations.</li>
<li>
Is in charge of more than one unit of major fields of engineering.</li>
<li>
May supervise lower level engineers, other related professionals, and support personnel.</li>
<li>
Assists in the preparation of consultant services contracts.</li>
<li>
Acts as point of contract and liaison within the University and with outside governmental agencies.</li>
<li>
When necessary, periodically performs the duties described under assignments Level I.</li>
</ul>
Assignment Level III
<ul><li>Serves as a consultant on extremely complex and highly specialized engineering matters.</li>
<li>
Directs all aspects of research on extremely complex and important engineering projects.</li>
<li>
Supervises the generation or review of multiple proposals or reports of a complex nature. Reviews such proposals and recommends for approval.</li>
<li>
Supervises multiple special and difficult projects.</li>
<li>
Represents the University on major engineering projects at major decision making levels.</li>
<li>
Acts as point of contact and liaison for the Office of Facilities Planning and Management with the Colleges, Central Office Staff, and governmental agencies.</li>
<li>
May supervise lower level engineers, other related professionals and support personnel.</li>
<li>
Coordinates all activities for projects assigned.</li>
<li>
Conducts project meetings with consultants.</li>
<li>
Reviews field reports.</li>
<li>
Reviews, recommends and/or approves change orders in accordance with procedures.</li>
<li>
Reviews projects designed by outside consultants or the colleges.</li>
<li>
Monitors adherence to project budget and program.</li>
<li>
Monitors timely completion or projects phases.</li>
<li>
Assures compliance with project specification and quality requirements.</li>
<li>
Prepares resolutions for budget allocations.</li>
<li>
Recommends approval of contract payments when required.</li>
<li>
Assists the contract administration unit in the preparation of documents for bidding, advertisements for bids and awarding of contracts.</li>
<li>
Attends job site meetings when necessary.</li>
<li>
Makes periodic field inspections and final inspections as necessary.</li>
<li>
May incidentally perform duties under lower assignment levels.</li>
</ul>
CONTRACT TITLE
Engineer
FLSA
Exempt
CAMPUS SPECIFIC INFORMATION
&ldquo;At Baruch College we believe that student success is everyone&rsquo;s responsibility&rdquo;
Baruch College is ranked among the region&rsquo;s and nation&rsquo;s top colleges with over 18,000 students; considered one of the most ethnically diverse student bodies in the United States; and is composed of five buildings containing 1.47 million square feet of space and a public plaza. Baruch College Campus Facilities reporting to the Assistant Vice President has over 150 administrative and professional staff, custodial and skilled trades. The Planning Office within the Campus Facilities is responsible for the College&rsquo;s planning, design, and construction projects. The office also manages the space programming; enhancements and renovations throughout the campus; the annual capital plan submittal; and signage. Additionally the office is supported by the Director of Operations, Chief Administration Superintendent, Environmental Health &amp; Safety Officer and others. The University Engineer will report directly to the Planning Director within Campus Planning.
<ul><li>Provide engineering oversight for multiple concurrent capital, DASNY-managed, and in-house construction projects across Baruch College&rsquo;s five academic buildings and public plaza, ensuring compliance with engineering standards, building codes, and University requirements.</li>
<li>
Review and coordinate mechanical, electrical, plumbing, structural, fire protection, and building systems designs for renovations, infrastructure upgrades, and modernization projects to support campus operations and long-term facility performance.</li>
<li>
Manage engineering aspects of campus-wide improvement initiatives, including HVAC replacements, energy efficiency projects, accessibility upgrades, life-safety improvements, and deferred maintenance programs.</li>
<li>
Conduct technical evaluations, prepare engineering recommendations, review consultant and contractor submittals, and monitor project execution to ensure quality, safety, sustainability, and operational reliability.</li>
<li>
Serve as the engineering liaison among Facilities Planning and Management, DASNY, consultants, contractors, and campus stakeholders, providing professional engineering judgment and technical leadership throughout project planning, design, construction, and commissioning.</li>
</ul>
MINIMUM QUALIFICATIONS
<div><ul><li>A baccalaureate degree in engineering from an accredited college and four years of full-time experience in professional engineering work in the required field; and</li></ul>
<ul><li>
A valid New York State Professional Engineer's license; OR</li></ul>
<ul><li>
Education and/or experience equivalent to 1 above. However, all candidates must possess a valid NYS Professional Engineer's license.</li></ul>
<ul><li>
In addition, the candidates are required to have one year of project management experience for assignment Level II and two years of project management experience for Level III. Graduate degree in Public Administration/Business Administration from an accredited college may be substituted for one year of project management experience for Level III on the basis of 48 credits for one year of experience.</li></ul>
</div>
COMPENSATION
New Hire: $76,426*
Incumbent: $86,359
<ul><li>This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.</li></ul>
BENEFITS
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
HOW TO APPLY
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select &quot;Apply Now&quot; and provide the requested information.
Candidates should provide a resume and cover letter.
CLOSING DATE
August 20, 2026
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32576
Location: Baruch College
Job Type: Full-Time</div>

Engineer Level 1 (Provisional)

M&R Hotel Management

FRONT OFFICE MANAGERTemporary, Full-Time &mdash; Maternity Leave Coverage (with potential to transition to a permanent position)SUMMARY:The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests&rsquo; arrival and departure experience, ensuring that all department finances are reported accurately, maintaining proper PAR levels of department supplies, reporting month-end inventory to the General Manager, maintaining all Marriott and M&amp;R Standards and driving all KPIs. Working alongside the General Manager and Assistant General Manager, the Front Office Manager is a member of the Hotel&rsquo;s leadership team and is expected to be both proactive and resourceful when operational obstacles or other concerns are observed or brought to their attention. The Front Office Manager must be the Hotel&rsquo;s Brand Champion and work to ensure that all Front of the House associates understand the expectations set forth by both Marriott and M&amp;R in regard to guest satisfaction and appropriate responses to guest concerns.RESPONSIBILITIES:Leadership &amp; Team Management<ul><li>Directly supervise, and coach all Front Office staff, including the Assistant Front Office Manager, Guest Service Agents, Night Auditors and Bellmen.</li><li>Recruit, interview, hire, and train Front Office associates in partnership with the General Manager, Assistant General Manager and People &amp; Culture team.</li><li>Conduct regular performance evaluations, deliver coaching and corrective action, and support associate development and succession planning within the department.</li><li>Lead daily pre-shift meetings and weekly department meetings to communicate goals, brand updates, and property priorities.</li><li>Foster a positive, service-driven team culture that supports associate engagement and retention.</li><li>Drive KPI&rsquo;s including but not limited to; ITR, RevPAR, OCC%, Bonvoy Enrollments, etc.</li></ul>Guest Relations &amp; Service Excellence<ul><li>Maintain all Brand Standards pertaining to Guests&rsquo; Arrival and Departure.</li><li>Personally engage with guests, resolve escalated complaints and service recovery situations, and follow up to ensure satisfaction.</li><li>Monitor guest satisfaction scores (e.g., ITR, GuestVoice, etc.) and implement action plans to address trends.</li><li>Serve as the Manager on Duty (MOD). Availability to work evenings, weekends, and holidays as business needs require.</li><li>Ensure VIP, loyalty member, and special-occasion guests receive appropriate recognition and amenities per brand standards.</li><li>Drive associate awareness of ITR, key detractors and key contributing factors that influence the Hotel&rsquo;s scores.</li><li>Ensure that Brand Standards pertaining to Bonvoy Enrollments, CEC Cases, GXP Chat reply times and other Marriott metrics fall under the responsibility of the Front Office.</li></ul>Front Office Operations<ul><li>Oversee daily Front Desk and Night Audit operations to ensure smooth, accurate, and efficient service delivery.</li><li>Proficient in the hotel's property management system (PMS) and all interfacing hotel systems; serve as the property's subject-matter expert for Front Office technology.</li><li>Retrieve, review, and distribute daily and period-end reports in a timely fashion (e.g., STAR Report, occupancy forecasts, arrivals/departures).</li><li>Develop and post the weekly work schedule for Front Desk employees in line with labor budgets and occupancy forecasts.</li><li>Coordinate room assignments and blocking with Housekeeping and Sales to support group, VIP, and special-request needs.</li><li>Prepare and distribute function sheets and relevant Front Office updates at the weekly Management Meeting.</li><li>Open IT tickets with Marriott when systems are down or require the attention of a Third-Party Vendor.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Ensure that all daily revenue reporting is accurate in the Hotel&rsquo;s Financial Management System, working with the Assistant General Manager and/or Finance to rectify any variances or discrepancies in a timely manner.</li><li>Responsible for Accounts Payable related to the Front Office department, ensuring invoices are paid in a timely fashion and informing the General Manager of any high balances.</li><li>Responsible for Accounts Receivable and Direct Bill accounts; coordinate with Sales on account status and conduct weekly audits with the General Manager.</li><li>Coordinate and administer the daily transmittal of cash and checks to the bank; maintain accountability for the house bank and all cash-handling procedures.</li><li>Able to perform Night Auditor duties and balance the hotel's books at the end of each period; prepare and submit End of Period reports to Corporate on the first day of each new period.</li><li>Support the General Manager and Assistant General Manager with Front Office budgeting, labor cost management, and monthly forecasting.</li><li>Assist with basic revenue management functions, including rate and availability checks, in coordination with Sales and Revenue Management.</li><li>Maintain proper PAR levels of all Front Office supplies, ordering items as needed while staying within the monthly budget.</li><li>Regularly take inventory of all Market items. Place orders, process invoices and submit month-end inventory to the General Manager.</li></ul>Training &amp; Brand Compliance<ul><li>Assist all Front Desk Associates in the use of the property's Training Program; ensure new hires complete required onboarding and certification.</li><li>Ensure Front Office operations comply with Marriott brand standards and prepare the department for Brand Standard Audit (BSA) /Guest Service Score audits.</li><li>Maintain up-to-date knowledge of brand initiatives, loyalty programs, and system updates, and train the team accordingly.</li><li>Ensure all associates follow the rules and policies found in the M&amp;R Employee Handbook.</li></ul>Safety, Security &amp; Compliance<ul><li>Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access.</li><li>Maintain thorough knowledge of hotel emergency procedures; train and prepare Front Office employees to respond calmly and effectively in the event of an emergency or accident.</li><li>Assist in the maintenance of the property's key control program and ensure the security needs of the property and guests are met.</li><li>Report safety hazards, suspicious activity, and maintenance issues to the General Manager, Assistant General Manager and Engineering promptly.</li><li>Serve as a key member of the property's emergency response and crisis management team.</li></ul>Communication<ul><li>Communicate with the Assistant General Manager on a daily basis regarding operations, guest issues, and department performance.</li><li>Inform the Assistant General Manager of potential problems with guests and the progress of special projects.</li><li>Develop effective departmental communication and information systems through the use of communication logs, department meetings, and hotel meetings.</li><li>Maintain clear, continuous communication with Housekeeping, Maintenance, Sales, and other departments to fulfill guest and operational needs efficiently.</li><li>Establish working relationships with corporate departments including, but not limited to; People &amp; Culture, Revenue, Sales and Finance.</li></ul>Qualifications<ul><li>Minimum 2-3 years of hotel Front Office experience, including at least 1 year in a supervisory or management capacity; multi-brand experience a plus.</li><li>Working knowledge of a major hotel PMS (e.g., Stay PMS, Opera, Lightspeed, OnQ, PEP, HMS, Choice Advantage) and general proficiency with hotel technology systems.</li><li>A proven track record on the industry of being a leader in the Front Office who has demonstrated organizational prowess and intuitive and create problem solving abilities.</li><li>Excellent verbal and written communication skills; ability to interact professionally with guests, associates, vendors ownership, and Corporate.</li><li>High school diploma or equivalent required; college coursework in Hospitality Management or a related field preferred.</li><li>Proven ability to drive KPIs through an efficient and proactive management style.</li></ul>Physical RequirementsThis role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 40 lbs, and work in a lobby environment with varying noise levels. The Front Office Manager must be able to work a flexible schedule, including evenings, weekends, and holidays, and be available to respond to the property outside of normal business hours as needed.M&amp;R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People &amp; Culture Department.M&amp;R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Job Type: Full-timePay: $68,000.00 - $72,000.00 per yearApplication Question(s):<ul><li>Are you willing to accept a full-time temporary position for maternity leave coverage, with the possibility of transitioning into a permanent role based on business needs and performance?</li></ul>Ability to Commute:<ul><li>New York, NY 10001 (Required)</li></ul>Work Location: In person

Front Office Manager - SpringHill Suites Times Square

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