center operations manager - cairo (full time job) Jobs in Cairo Egypt

center operations manager - cairo (full time job)

english nursery teachers (b2/c1) (new cairo) Jobs in Cairo Egypt

english nursery teachers (b2/c1) (new cairo)

hr specialist - cairo plant Jobs in Cairo Egypt

hr specialist - cairo plant

merc consulting - executive assistant - cairo Jobs in Cairo Egypt

merc consulting - executive assistant - cairo

account manager - cairo Jobs in Cairo Egypt

account manager - cairo

english nursery teachers b2 c1 new cairo

sparks preschool

<div>
 
 
 
 Talented Teacher?
 
 
 
 
 
 Sparks Preschool in New Cairo is a play based education nursery seeking English Teachers and English Co-Teachers to join their dynamic team.
 
 
 
 
 Are you:
 
 
 
 
 ✅ Energetic
 
 
 
 
 ✅ Fun &amp; loving
 
 
 
 
 ✅ Demonstrate initiative &amp; leadership
 
 
 
 
 ✅ Reliable?
 
 
 
 
 ✅ Have passion to work with age groups 1 to 4 years old,
 
 
 
 
 ✅ Demonstrate great rapport with children
 
 
 
 
 
 
 
 Teachers:
 
 
 
 
 - Experience in the field is an added advantage.
 
 
 
 
 - Minimum level 5 English required. (Excellent command of English; preferably native)
 
 
 
 
 
 
 
 Co-Teachers:
 
 
 
 
 - Studied Teaching/ fresh grad
 
 
 
 
 - English minimum level 4 is a must (Good to intermediate English)
 
 
 
 
 
 
 
 Applicants shortlisted will be brought in for a demo lesson to ensure perfect fit.
 
 
 
 
 On the job training is provided.
 
 
 
 
 If this sounds like you, please send your CV to HR@sparkspreschoolegypt.com
 
 
 
 
 For more info please contact/ WhatsApp 0122 214 3245
 
 
 
 
 
 
 
 Best of luck.
 
 
 
 
 Sparks Team
 
 
 
 
 
 
 
 
</div>

English Nursery Teachers (B2/C1) (New Cairo)

All Sparkss

<div>
 
 Company Description
 
 
 
 We suggest you enter details here.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an English Nursery Teacher, located in New Cairo. The teacher will be responsible for planning and delivering engaging lessons, managing classroom activities, and fostering a supportive and nurturing environment for young learners. Responsibilities include developing age-appropriate teaching materials, ensuring the effective communication of learning objectives, and monitoring the progress and well-being of students.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Skills in English Teaching, Teaching, and Education
 </li>
 <li>
 Experience in Lesson Planning and implementing structured learning activities
 </li>
 <li>
 Strong Communication skills for interacting effectively with students, parents, and colleagues
 </li>
 <li>
 Ability to create a positive and inclusive learning environment
 </li>
 <li>
 Relevant certifications or training in education or teaching of young learners
 </li>
 <li>
 Previous experience in similar roles is a plus
 
 </li>
 </ul>
 
 
 👏👏👏 If you are interested to apply, kindly send your CV on WhatsApp 01222143245
 
</div>

English Nursery teachers (B2/C1) (New Cairo)

ETISAL International Group

<div>
 
 We Are Hiring Technical Support For A Chat Account In Maadi, Cairo
 
 
 &bull;Monthly Incentives + Monthly Attendence Allownce
 
 
 &bull; Net Salary: From 11K To 14k Based on Your English Level
 
 
 &bull;Graduates Are Welcome
 
 
 &bull;Technical Background
 
 
 &bull;English Level B2
 
</div>

English Technical Customer Service (Chat Account)

FlairsTech

<div>
 
 
 Job Summary:
 
 
 
 The English CSR at FlairsTech will be responsible for delivering exceptional customer support to global clients. You will respond to inquiries, resolve concerns, and ensure a seamless experience across multiple communication channels, while adhering to FlairsTech&rsquo;s service excellence standards.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Handle customer inquiries via phone, email, chat, and/or social platforms in English.
 </li>
 <li>
 Assist customers with product/service information, account issues, billing, and troubleshooting.
 </li>
 <li>
 Follow up on customer cases to ensure full resolution and satisfaction.
 </li>
 <li>
 Accurately log and update customer records using CRM tools.
 </li>
 <li>
 Escalate complex or unresolved issues to the appropriate internal teams.
 </li>
 <li>
 Meet departmental KPIs including quality scores, productivity, and customer satisfaction.
 </li>
 <li>
 Stay updated on project knowledge, system enhancements, and client processes.
 </li>
 <li>
 Maintain a professional and positive attitude while managing customer interactions.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 High school diploma or equivalent; university degree is a plus.
 </li>
 <li>
 Excellent English communication skills &mdash; written and verbal (B2/C1 level minimum preferred).
 </li>
 <li>
 Previous experience in customer service, call centers, or a similar role preferred.
 </li>
 <li>
 Strong computer literacy and ability to learn new systems quickly.
 </li>
 <li>
 Ability to work in rotating shifts including weekends and holidays (if required by the project).
 </li>
 </ul>
 
 
</div>

Customer Service Representative (English C1)

Athear

<div>
 Job description
 
 We are Hiring! | Call Center Agents &ndash; US Account 🇺🇸
 
 
 📍 Location: Maadi &ndash; Technology Park / New Cairo
 
 
 🕐 Shifts: Rotational
 
 
 🧑&zwj;🎓 Open to: Undergraduates &amp; Graduates
 
 
 🗣️ Required English Level: B2 (Upper Intermediate)
 
 
 About the Role:
 
 
 Athear is seeking enthusiastic and customer-focused Call Center Agents to join our growing team for a US-based account. This is an excellent opportunity for individuals looking to develop their career in a fast-paced, professional, and supportive environment.
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Handle inbound and outbound customer interactions professionally.
 </li>
 <li>
 Provide accurate information and resolve customer inquiries efficiently.
 </li>
 <li>
 Follow communication scripts and adhere to call center procedures and policies.
 </li>
 <li>
 Maintain a high level of customer satisfaction and service quality.
 </li>
 <li>
 Collaborate with team members and supervisors to meet performance targets.
 </li>
 </ul>
 
 Requirements:
 
 <ul>
 <li>
 Fluent English (Minimum B2 level &ndash; Upper Intermediate).
 </li>
 <li>
 Strong communication and problem-solving skills.
 </li>
 <li>
 Ability to work in a rotational shift environment.
 </li>
 <li>
 Positive attitude and a customer-first mindset.
 </li>
 <li>
 No prior experience required &ndash; fresh graduates and undergraduates are welcome.
 </li>
 </ul>
 
 What We Offer:
 
 <ul>
 <li>
 💰 Salary: EGP 16,000 Net
 </li>
 <li>
 🏥 Social &amp; Medical Insurance
 </li>
 <li>
 🎓 Paid Training Program
 </li>
 <li>
 🚐 Door-to-Door Transportation
 </li>
 <li>
 🌱 Opportunities for growth and development within a leading outsourcing company
 </li>
 </ul>
 
 How to Apply:
 
 
 Interested candidates are invited to send a voice note introducing themselves via:
 
 
 📱 WhatsApp: 01010644438
 
 
 📧 Email: mariam.hamdy@athear.com
 
 
 
 
</div>

Customer Service Representative (B2 English)

Lafarge Egypt

<div>
 
 
 
 WHO IS LAFARGE?
 
 
 
 
 As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.
 
 
 
 
 
 
 
 Overview:
 
 
 
 <ul>
 <li>
 Our Senior Sales Analyst will be responsible for Cement &amp; Ready-mix sales reporting and performance analysis in order to support the sales decision making process in a timely &amp; effective manner.
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 1-Health &amp; Safety:
 
 
 
 <ul>
 <li>
 Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe working practices are maintained.
 </li>
 </ul>
 
 
 
 
 
 
 2-Functional:
 
 
 
 <ul>
 <li>
 Contribute to the yearly management cycle deliverables (MTP, Budget, Commercial strategy &amp; rolling forecast)
 </li>
 <li>
 Support in maintaining a solid price structure (i.e. list price, discount and rebate management) in full compliance with Group guidelines and local regulations and advise commercial team on this topic.
 </li>
 <li>
 Contribute to the SIP cycle by monitoring sales performance against budget for both Cement &amp; RMX.
 </li>
 <li>
 Design and develop reports using QlikView tool to allow better performance monitoring in addition to ensuring effective deployment and usage of the group standard tools.
 </li>
 <li>
 Discovering areas of opportunities &amp; threats through monitoring actual performance VS target
 </li>
 <li>
 Contribute effectively in month end closing activities.
 </li>
 <li>
 Conduct profitability analysis for customer groups &amp; different markets till the level of reaching profitability per customer.
 </li>
 <li>
 Collecting cement market data (sales volume, prices, and production) from governmental authorities and sales team members for analysis in order to determine LCE position within the market.
 </li>
 <li>
 Providing reports on daily, weekly, monthly, quarterly &amp; yearly basis order to support the Sales decision making process in a timely &amp; effective manner for both Cement &amp; RMX.
 </li>
 <li>
 Prepare frequent reports requested from governmental ministries &amp; authorities to ensure that LCE abides by all legal regulations of the cement industry.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 BA of Business Administration, Economics or any related field.
 </li>
 </ul>
 
 
 
 
 
 
 Technical Skills (The ideal candidate should):
 
 
 
 <ul>
 <li>
 Be familiar with Analytics &amp; Data Integration platforms Ex: Qlik Analytics.
 </li>
 <li>
 Have a Background in Market Research &amp; Forecasting.
 </li>
 <li>
 Have an excellent understanding of market trends and their effects on the business.
 </li>
 <li>
 Have an English Profile of
 
 B2-C1
 
 </li>
 <li>
 Possess excellent Analytical, Communication &amp; Leadership skills.
 </li>
 </ul>
 
 
 
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 2-4 years of experience in a relevant industry is a
 
 must.
 
 </li>
 <li>
 Previous experience in Sales Analysis, Commercial Analysis or Pricing is highly preferred.
 </li>
 </ul>
 
 
 
 
 
 
 Work Location:
 
 
 
 <ul>
 <li>
 Lafarge Egypt HQ - New Cairo
 </li>
 </ul>
 
 
 
 
 
 
 WHO ARE LAFARGE PEOPLE?
 
 
 
 
 Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.
 
 
 
 
 
 
 
 YOUR LAFARGE EXPERIENCE
 
 
 
 
 At Lafarge, there is endless opportunity for you to play your part. Whether you&rsquo;re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you&rsquo;ll have the chance to embrace the passion we share for our planet. You&rsquo;ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it&rsquo;s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
 
</div>

Senior Sales Analyst

Amideast

<div>
 Apply For This Job Location:
 
 
 
 Egypt - Cairo Address
 
 
 
 Cairo, Job Type:
 
 
 
 Full-Time Posting Date
 
 
 
 11/04/2025
 
 
 
 Company Description
 
 
 
 An American non-profit organization established in 1951 and headquartered in Washington, D.C., with country offices and programs in the Middle East and North Africa region and beyond. Amideast provides transformational education, training, testing, and exchanges that enable individuals, companies, and international partners to better address 21st-century challenges at home and abroad. For more information, visit us at www.amideast.org.
 
 
 
 Position Description
 
 
 
 The English Language Program Lead is responsible for managing the English language portfolio for the Amideast/Egypt office in Cairo, which features English language offerings for fee-for-service courses S/he is responsible for the oversight of all Cairo English language and test prep public classes, in addition to Cairo&rsquo;s English language corporate clients. S/he will be responsible for ensuring the quality of the EL classes at Amideast Cairo and reporting results of development interventions to the EL Program Manager in Cairo. The English Language Programs Lead will also work closely with staff in Amideast&rsquo;s Alexandria office, the Amideast Regional Director of English Language Programs, the Regional Monitoring and Evaluation Director, and staff in other departments. Working within a team environment.
 
 
 
 Responsibilities
 
 
 
 
 Programmatic Responsibilities
 
 
 
 <ul>
 <li>
 Oversee the orientation and training of new English language programs staff, trainers, interns, and teachers
 </li>
 <li>
 Oversee the implementation of professional development activities based on annual developmental plan for English instructors
 </li>
 <li>
 Provide financial and budgetary oversight for service for fee programs; participate in the development of annual program budgets and pricing reviews for EL programs and services
 </li>
 <li>
 Prepare Financial review on monthly basis for all service for fee projects and provide analysis for identified issues
 </li>
 <li>
 Prepare and submit reports regarding EL activities for Cairo to English Language and Training Program Managers, Senior leadership Team, and HQ
 </li>
 <li>
 Prepare historical comparative analysis for EL Department enrollment numbers and statistics
 </li>
 <li>
 Contribute to the development and achievement of annual strategic objectives and KPIs for the EL Department
 </li>
 <li>
 Contribute to the expansion of EL business through the provision of client details, possible leads, and innovative ideas
 </li>
 <li>
 Initiate the recruitment of English language instructors with HR and ensure completion of hiring process is in line with HR procedures
 
 
 </li>
 </ul>
 
 Operational Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee the day-to-day logistical planning and implementation of English language (EL) programs in Cairo to ensure quality program delivery and effective operational management
 </li>
 <li>
 Coordinate and monitor the implementation of internal policies and procedures to maintain consistency among EL services in Egypt
 </li>
 <li>
 Create annual calendar for public classes and working with different stakeholders from other departments
 </li>
 <li>
 Follow up on marketing activities for different service for fee projects to ensure meeting budgeted numbers
 </li>
 <li>
 Conduct kick off meeting before new rounds and/or new projects with all stakeholders
 </li>
 <li>
 Coordinate with the Customer Service Department regarding public registration issues if any
 </li>
 <li>
 Conduct call center training and orientation for any new service for fee EL product
 </li>
 <li>
 Participate regularly in Amideast&rsquo;s regional English language activities for joint planning, exchange of ideas, and alignment of quality standards
 </li>
 <li>
 Identify needed trainers for customized programs and ensure launch meeting is done with Sales team
 </li>
 <li>
 Prepare revised trainer SOWs for special programs per shared proposal and launch meeting
 </li>
 <li>
 Monitor and report to relevant management on all programmatic deliverables, timeline, progress, targets achieved, and any obstacle/ challenges faced
 </li>
 <li>
 Track book inventory and perform necessary book procurement
 </li>
 <li>
 Conduct programmatic orientation sessions for clients when needed
 </li>
 <li>
 Manage escalated complaints and concerns by public or corporate clients
 </li>
 <li>
 Follow up with finance on invoice collections and AR for corporate clients
 
 
 </li>
 </ul>
 
 Staff Management Responsibilities:
 
 
 
 <ul>
 <li>
 Participate in the selection of staff and orient and train staff under the incumbent&rsquo;s purview
 </li>
 <li>
 Maintain an engaging work environment through continuous staff coaching, training, and development to ensure a high level of productivity, motivation, and retention
 </li>
 <li>
 Responsible for the review of the annual independent contractor's process with the EL team and HR department
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 QUALIFICATIONS AND SKILLS
 
 
 
 <ul>
 <li>
 Bachelor of Education or a related major
 </li>
 <li>
 A minimum of 5 years&rsquo; experience in coordinating/managing training programs
 </li>
 <li>
 Demonstrated experience leading and managing a team
 </li>
 <li>
 Experience with overseeing curriculum planning and assessment
 </li>
 <li>
 Experience with teacher training, mentoring, or coaching
 </li>
 <li>
 Extensive knowledge of e-learning and online teaching practices
 </li>
 <li>
 Extensive knowledge of the TESOL field and current ELT trends
 </li>
 <li>
 Native/near-native proficiency in spoken and written English
 </li>
 <li>
 Excellent oral and written communication and presentation skills
 </li>
 <li>
 Demonstrated problem-solving, innovation, and ability to take initiative
 </li>
 <li>
 Ability to multi-task and prioritize responsibilities
 </li>
 <li>
 Excellent computer literacy in MS Office
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Spoken and written fluency in Arabic
 </li>
 <li>
 Additional professional credentials such as Project Management Professional Certification (PMP), or Project Management for Development (PMD Pro) certification
 </li>
 <li>
 Minimum TOIEC score of 950 or equivalent
 
 
 </li>
 </ul>
 
 WORK ENVIRONMENT
 
 
 
 The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a temporary or hybrid basis)
 
 
 <ul>
 <li>
 Computer (laptop or desktop)
 </li>
 <li>
 Printer/Photocopier/Scanner/Fax
 </li>
 <li>
 Telephone
 
 
 </li>
 </ul>
 The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee&rsquo;s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
 
 
 Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
 
 
 Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.
</div>

English Language Programs Lead (Egypt)

Explore 742+ English nursery teachers b2 c1 new cairo in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.