project engineer

mep engineer

planning engineer

project manager

procurement engineer

enterprise project manager

Wood PLC

<div>Wood is currently recruiting a Project Engineering Manager to join its UAE business unit. This is a full-time onsite position based in Dubai, UAE .</div>
 <div>Remarkable people, trusted by clients to design and advance the world.
Wood is currently recruiting a Project Engineering Manager to join its UAE business unit. This is a full-time onsite position based in Dubai, UAE.
#Wood #Dubai #UAE #Project Engineering Manager
The role
This is an exciting opportunity for an experienced Project Engineering Manager to join our UAE Business Unit.
Our Clients and Projects
Designing the future. Transforming the world.
Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions.
Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region
What we can offer
<ul><li>Meaningful and interesting projects Delivered to high profile clients and complex projects in Iraq
</li><li>Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice
</li><li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
</li><li>Commitment to continued professional development; development plans that are tailored to your individual needs and interests
</li><li>Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
</li><li>Medical Insurance: Ensures inpatient and outpatient medical care is available should you require treatment.
</li><li>Group Life and Personal Accident Insurance: The company provides Life Assurance cover
</li><li>The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company
</li><li>Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years&rsquo; services of our employees at 5-year service milestones
</li></ul>Job Objective:
<ul><li>Responsible for the execution of the engineering portion of a multi-discipline engineering scope of work on one or more projects/work scopes. Has responsibility for coordinating and completing the various engineering, and start-up aspects of a project(s) while meeting HSSE, quality, schedule, and budget performance goals. Has responsibility for the technical excellence of the engineering portion of a project(s) across all disciplines.
</li></ul>Contributes to delivery of engineering excellence through:
<ul><li>Driving technical assurance on the assigned scope(s) of work
</li><li>Managing and leading, supporting, and supervising the discipline engineering teams on the assigned scope(s) of work.
</li><li>Management of key stakeholders in the execution and delivery of contracted activities.
</li><li>Developing and retaining motivated and competent people.
</li><li>Undertaking the role of process owner.
</li><li>Driving safety by design
</li><li>Driving and leading on opportunities for innovation
</li><li>May participate directly in the design, development and inspection of technical projects or in the engineering work of the department.
</li><li>The Engineering Manager leads by example, consistently displaying and enforcing the Company&rsquo;s values and behaviours, and commitment to the highest standards of safe and ethical behaviour, to ensure safe and reliable operations and client satisfaction.
</li></ul>Key Accountabilities &amp; Responsibilities:
Driving technical assurance.
<ul><li>Continuous promotion of corporate / client-specificc procedures.
</li><li>Assist in incident investigations as required.
</li><li>Monitors compliance with standards and processes to assure delivery.
</li><li>Roll out and Implementation of learning opportunities from across the business.
</li><li>Driving continual focus on process safety through the engineering team
</li><li>Driving elimination of technical incidents through robust controls, incident reviews and embedding lessons learned
</li><li>Identifies and mitigates areas of risk and improvement opportunities
</li><li>Identifies and pursues improvement opportunities
</li><li>Managing and leading, supporting and supervising the multidiscipline engineering team
</li></ul>Managing and leading, supporting and supervising the multidiscipline engineering team
<ul><li>Plan, organize, direct, control, and evaluate the activities and operations of a multidiscipline engineering team
</li><li>Assist in the management of recruitment, selection, transfers, performance management, succession planning and promotion of resources to meet engineering team requirements
</li><li>Ensuring appropriately resourced and competent personnel on Project/Contract
</li><li>Oversight and control of Engineering Histogram to support workforce planning
</li><li>Assist in setting &amp; maintaining standards for the development and retention of motivated and competent people
</li></ul>Management of key stakeholders in the execution and delivery of contracted activities.
<ul><li>Responsible for the engineering content of project execution plans for assigned contracts/projects
</li><li>Responsible for the direction and management of the engineering and associated project activities of the business grouping/Project
</li><li>Manage and direct resources efficiently and effectively.
</li><li>Consult and negotiate with clients to prepare specifications, explain proposals, and present engineering reports and findings
</li><li>Assign, co-ordinate and review the technical work of the department or project teams
</li><li>Focuses on managerial concerns of the project such as cost, completion date, and resource allocation. Provides expert resolution of issues and monitors the integration of work.
</li><li>Reviews technical concepts of major projects.
</li><li>Personally participates in solving difficult technical problems.
</li><li>Resolves conflicts that are complex and manage divergent audience
</li><li>Responsible for facilitating agreement between conflicting parties
</li><li>Resolves issues which are non-recurring and occasionally novel
</li><li>Carries responsibility for the resolution of major problems for the engineering segment
</li><li>Assist in identifying and requesting functional support to projects/contracts as required
</li><li>Accountable for the efficient planning and management of engineering resources, identifying ad pursuing opportunities for margin improvement, including HVEC utilisation.
</li></ul>Undertaking the role of process owner
<ul><li>Develop and implement policies, standards, and procedures for the engineering and technical work performed in the department
</li><li>Directs the application of existing principles and the development of new policies and strategies aligned with OU, BU, and Corporate objectives
</li><li>Conduit for a regulatory framework, legislation changes, initiatives, and industry technology developments.
</li></ul>Working Relationships:
Internal:
<ul><li>Establish and maintain effective working relationships and communicate across the business interfaces.
</li><li>Engage with business / functional community and promote the function including: networking/knowledge sharing
</li><li>Interactions with Heads of Disciplines, Heads of Engineering to ensure resourcing of competent personnel
</li></ul>External:
<ul><li>Communicate and cooperate with external stakeholders including: industry bodies, academia, vendors, client interface (as appropriate and requested), market intelligence, relevant conferences, and business development.
</li></ul>Level Of Influence &amp; Decision Making Authority:
<ul><li>Actions and decisions typically influence the long-term profitability, operating and technical results of the business group or function
</li><li>Accountable for the operational budget of the engineering function within the operating unit
</li><li>Develops annual functional budgets for review and approval by higher levels and prepare period forecast updates
</li><li>Line management for all personnel within the contract/project Engineering team.
</li><li>Management of change (people and process) and organizational change.
</li><li>Responsible for the development of key talent and leadership team succession planning within the Engineering function
</li><li>Accountable for delivering against performance KPIs</li></ul></div>
 <div>What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
Expected:
<ul><li>ISCED Level 6 Bachelor&rsquo;s (minimum) degree or Level 7 Masters (preferred) in an engineering discipline
</li><li>Chartered Engineer/Registered Professional Engineer or equivalent with a recognized professional body.
</li></ul>Knowledge, skills and experience:
<ul><li>Typically requires 10+ years progressive experience in discipline engineering
</li><li>Balance of technical and management experience at relevant level and position.
</li><li>Typically requires several years of supervisory experience with an understanding of human relations, training, performance evaluation, and health and safety
</li><li>Broad and extensive knowledge of engineering theories and techniques and a high level of skill in the application of this knowledge in the management of the engineering function
</li><li>Capable of representing business and client-to-business associates in a professional manner.
</li><li>Excellent interpersonal and communication skills, capable of influencing people at all levels of the organization.
</li><li>Skilled in forecast planning for people resources.
</li><li>Skilled in recruitment and selection, employee communication, and management including performance management.
</li><li>Able to implement and embed standards and processes to effect delivery of engineering excellence.
</li><li>Good knowledge of the regulatory framework and associated legislation.
</li><li>Current knowledge of industry and technology development within area of expertise.
</li><li>Expert in Engineering excellence.
</li><li>Able to carry out audit and incident investigations
</li><li>Good Project management skills.
</li><li>Skilled in mediation and dispute resolution
</li><li>Financial and commercial awareness.
</li></ul>Personal attributes:
<ul><li>Role models company values, behaviours, and ethics, and promotes same in others
</li><li>Significant persuasion and influencing skills
</li><li>Awareness, respect, and the ability to reconcile cultural diversity
</li><li>Pursues continuous development and progression of own skills and knowledge</li></ul></div>
 <div><div>Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 45 countries, employing around 25,000 people. www.woodplc.com 
</div><div></div> 
<div>Diversity Statement
</div><div>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.</div></div>

Project Engineering Manager

Wood

Sinopec Electromechanical LLC

We are seeking an experienced and results-driven MEP Project Manager to oversee &amp; responsible for leading and managing all Mechanical, Electrical, and Plumbing (MEP) aspects of construction projects &mdash; from planning and execution through to commissioning and handover. The role ensures projects are completed on time, within budget, and according to design specifications, quality standards, safety requirements, and local authority regulations.Key ResponsibilitiesLead, plan, and manage all Mechanical, Electrical, and Plumbing (MEP) works from project initiation to completion. Coordinate and supervise MEP subcontractors, specialists, and vendors on site. Ensure MEP systems are installed correctly and comply with drawings, technical specs, safety standards, and regulations. Review, approve, and manage shop drawings, submittals, method statements, and commissioning plans. Monitor project progress, schedules, budgets, and quality assurance/quality control. Resolve technical issues, identify risks, and propose corrective solutions. Prepare and present regular reports to senior management or clients. Coordinate with clients, consultants, authorities (e.g., local municipality/approvals). Support commissioning, snagging, testing, and final handover processes.Qualifications &amp; SkillsBachelor&rsquo;s degree in Mechanical or Electrical Engineering (or related field). Significant experience (often 7&ndash;15+ years) in MEP project management or construction. Strong leadership, communication, and coordination skills. Proficiency in project management tools (MS Project, Primavera), and MEP software like AutoCAD/Revit. Good understanding of local codes, safety standards, and authority procedures (UAE context).Typical TasksCoordinate project meetings and MEP activities across disciplines. Track project milestones, cost control, and documentation. Support procurement of materials, equipment, and subcontractors. Attend inspections and ensure compliance with authorities like Municipality or Civil Defence.Experience LevelMost employers seek experienced professionals with strong technical and managerial skills in construction projects. Some listings mention 8+ years or more in MEP management.Salary &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Medical insurance</li></ul>Job Type: Full-timePay: AED10,000.00 - AED15,000.00 per month

MEP Project Manager

AXONTECH SECURITY SOLUTIONS

ResponsibilitiesProject Planning &amp; Execution<ul><li>Manage end-to-end ELV projects, including planning, scheduling, execution, monitoring, and closing.</li><li>Review project scope, drawings, specifications, BOQs, and contract requirements.</li><li>Prepare project execution plans, timelines, method statements, and risk assessments.</li><li>Ensure projects are delivered within agreed timelines, budgets, and quality standards.</li></ul>Technical Management<ul><li>Oversee design, installation, testing, commissioning, and handover of ELV systems.</li><li>Coordinate with design teams, consultants, and vendors for system compliance and approvals.</li><li>Ensure ELV systems meet local authority regulations and international standards.</li><li>Provide technical guidance and resolve site-related technical issues.</li></ul>Team &amp; Site Management<ul><li>Lead and manage project engineers, supervisors, technicians, and subcontractors.</li><li>Allocate resources efficiently and monitor site productivity.</li><li>Conduct regular site meetings and progress reviews.</li><li>Ensure adherence to HSE policies and site safety standards.</li></ul>Coordination<ul><li>Act as the main point of contact with clients, consultants, contractors, and suppliers.</li><li>Attend client, consultant, and coordination meetings.</li><li>Manage approvals, inspections, and authority submissions.</li><li>Maintain strong client relationships and address concerns promptly.</li></ul>Cost &amp; Commercial Control<ul><li>Monitor project costs and control budgets.</li><li>Review variations, change orders, and claims.</li><li>Coordinate with procurement for timely material delivery.</li><li>Support invoicing, certifications, and project financial reporting.</li></ul>Documentation &amp; Reporting<ul><li>Ensure proper documentation, including shop drawings, material submittals, test reports, and as-built drawings.</li><li>Prepare weekly/monthly progress reports for management and clients.</li><li>Ensure smooth project handover with complete O&amp;M manuals and training.</li></ul>______________Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s Degree or Diploma in Electrical / Electronics / Engineering or related field.</li><li>Minimum 5&ndash;8 years of experience in ELV project management.</li><li>Strong knowledge of ELV systems: CCTV, Access Control, Structured Cabling, AV, SMATV, Intercom, etc.</li><li>Experience in UAE projects and authority approvals is preferred.</li><li>PMP or similar certification is an advantage.</li></ul>Job SummaryWe are seeking an experienced ELV Project Manager to lead and manage Extra Low Voltage (ELV) projects from initiation to completion. The ideal candidate will be responsible for planning, execution, coordination, and successful delivery of ELV systems such as CCTV, Access Control, Structured Cabling, SMATV, AV, BMS integration, and other low-current systems, ensuring projects are completed on time, within budget, and to required quality standards.______________Key Duties &amp; ResponsibilitiesProject Planning &amp; Execution<ul><li>Manage end-to-end ELV projects, including planning, scheduling, execution, monitoring, and closing.</li><li>Review project scope, drawings, specifications, BOQs, and contract requirements.</li><li>Prepare project execution plans, timelines, method statements, and risk assessments.</li><li>Ensure projects are delivered within agreed timelines, budgets, and quality standards.</li></ul>Technical Management<ul><li>Oversee design, installation, testing, commissioning, and handover of ELV systems.</li><li>Coordinate with design teams, consultants, and vendors for system compliance and approvals.</li><li>Ensure ELV systems meet local authority regulations and international standards.</li><li>Provide technical guidance and resolve site-related technical issues.</li></ul>Team &amp; Site Management<ul><li>Lead and manage project engineers, supervisors, technicians, and subcontractors.</li><li>Allocate resources efficiently and monitor site productivity.</li><li>Conduct regular site meetings and progress reviews.</li><li>Ensure adherence to HSE policies and site safety standards.</li></ul>Stakeholder Coordination<ul><li>Act as the main point of contact with clients, consultants, contractors, and suppliers.</li><li>Attend client, consultant, and coordination meetings.</li><li>Manage approvals, inspections, and authority submissions.</li><li>Maintain strong client relationships and address concerns promptly.</li></ul>Cost &amp; Commercial Control<ul><li>Monitor project costs and control budgets.</li><li>Review variations, change orders, and claims.</li><li>Coordinate with procurement for timely material delivery.</li><li>Support invoicing, certifications, and project financial reporting.</li></ul>Documentation &amp; Reporting<ul><li>Ensure proper documentation, including shop drawings, material submittals, test reports, and as-built drawings.</li><li>Prepare weekly/monthly progress reports for management and clients.</li><li>Ensure smooth project handover with complete O&amp;M manuals and training.</li></ul>______________Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s Degree or Diploma in Electrical / Electronics / Engineering or related field.</li><li>Minimum 5&ndash;8 years of experience in ELV project management.</li><li>Strong knowledge of ELV systems: CCTV, Access Control, Structured Cabling, AV, SMATV, Intercom, etc.</li><li>Experience in UAE projects and authority approvals is preferred.</li><li>PMP or similar certification is an advantage.</li></ul>Project Planning &amp; Execution<ul><li>Manage end-to-end ELV projects, including planning, scheduling, execution, monitoring, and closing.</li><li>Review project scope, drawings, specifications, BOQs, and contract requirements.</li><li>Prepare project execution plans, timelines, method statements, and risk assessments.</li><li>Ensure projects are delivered within agreed timelines, budgets, and quality standards.</li></ul>Technical Management<ul><li>Oversee design, installation, testing, commissioning, and handover of ELV systems.</li><li>Coordinate with design teams, consultants, and vendors for system compliance and approvals.</li><li>Ensure ELV systems meet local authority regulations and international standards.</li><li>Provide technical guidance and resolve site-related technical issues.</li></ul>Team &amp; Site Management<ul><li>Lead and manage project engineers, supervisors, technicians, and subcontractors.</li><li>Allocate resources efficiently and monitor site productivity.</li><li>Conduct regular site meetings and progress reviews.</li><li>Ensure adherence to HSE policies and site safety standards.</li></ul>Stakeholder Coordination<ul><li>Act as the main point of contact with clients, consultants, contractors, and suppliers.</li><li>Attend client, consultant, and coordination meetings.</li><li>Manage approvals, inspections, and authority submissions.</li><li>Maintain strong client relationships and address concerns promptly.</li></ul>Cost &amp; Commercial Control<ul><li>Monitor project costs and control budgets.</li><li>Review variations, change orders, and claims.</li><li>Coordinate with procurement for timely material delivery.</li><li>Support invoicing, certifications, and project financial reporting.</li></ul>Documentation &amp; Reporting<ul><li>Ensure proper documentation, including shop drawings, material submittals, test reports, and as-built drawings.</li><li>Prepare weekly/monthly progress reports for management and clients.</li><li>Ensure smooth project handover with complete O&amp;M manuals and training.</li></ul>______________Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s Degree or Diploma in Electrical / Electronics / Engineering or a related field.</li><li>Minimum 5&ndash;8 years of experience in ELV project management.</li><li>Strong knowledge of ELV systems: CCTV, Access Control, Structured Cabling, AV, SMATV, Intercom, etc.</li><li>Experience in UAE projects and authority approvals is preferred.</li><li>PMP or similar certification is an advantage.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED12,000.00 per month

ELV Project Manager

Wood World Decor LLC

Key Responsibilities<ul><li>Manage multiple metal fabrication and installation projects simultaneously</li><li>Develop and maintain project schedules, budgets, and forecasts</li><li>Review contracts, drawings, specifications, and scope of work</li><li>Coordinate with clients, architects, engineers, and general contractors</li><li>Oversee shop production and field installation teams</li><li>Ensure compliance with safety regulations and quality standards</li><li>Process RFIs, submittals, change orders, and project documentation</li><li>Monitor project costs and profitability</li><li>Conduct site visits and attend project meetings</li><li>Resolve issues proactively to avoid delays or cost overruns</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Metal project manager

Samsung Gulf

<div>
 
 
 We are a Great Place to Work &ndash; Certified&trade;
 
 
 
 
 
 
 The Great Place to Work&reg; model is the world&rsquo;s most researched, accepted, and sustainable definition of a great workplace from an employee&rsquo;s point of view. It is a comprehensive framework encompassing the overall employee experience ecosystem.
 
 
 
 
 
 We are building a High-Trust, High-Performance&trade; Culture, and we want you to join us!
 
 
 
 
 
 
 Snapshot of Your Day!
 
 
 
 We are looking for a talented
 
 B2B Assistant Key Account Manager
 
 for our
 
 Dubai
 
 office. In this role, you will maximize sales revenue for both the MX B2B Division and Samsung Enterprise team by reaching out to and engaging with end-customer accounts across our target vertical markets.
 
 
 
 
 
 
 How You Will Make An Impact:
 
 
 <ul>
 <li>
 Identify and develop new clients, accounts, and business opportunities.
 </li>
 <li>
 Build strong, long-term client relationships by understanding needs and aligning solutions with business goals.
 </li>
 <li>
 Drive upselling, cross-selling, and account expansion across multiple enterprise product categories.
 </li>
 <li>
 Act as primary liaison between clients, channel partners, and internal teams for seamless coordination.
 </li>
 <li>
 Proactively address and resolve client challenges to ensure satisfaction and success.
 </li>
 <li>
 Identify relationship risks and develop mitigation strategies while aligning operational requirements with project needs.
 </li>
 <li>
 Ensure client satisfaction by promptly addressing concerns and maintaining high service standards.
 </li>
 <li>
 Foster client satisfaction and loyalty to encourage advocacy, referrals, and new business opportunities.
 </li>
 <li>
 Monitor industry trends and competitive landscape to provide strategic client insights.
 </li>
 <li>
 Meet revenue and profitability targets while managing account budgets effectively.
 </li>
 <li>
 Work cross-functionally with sales, marketing, supply chain, and support teams to deliver exceptional results.
 </li>
 <li>
 Maintain comprehensive client records and provide regular reporting to leadership.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need:
 
 
 <ul>
 <li>
 Bachelor's/Master's degree in Business Administration, Economics, Accounting, or related field
 </li>
 <li>
 4&ndash;7 years of B2B account management or business development experience
 </li>
 <li>
 2+ years of GCC market experience
 </li>
 <li>
 Proactive with strong stakeholder management capabilities
 </li>
 <li>
 Ability to effectively engage with all enterprise channel partners (clients, system integrators, distributors, brands)
 </li>
 <li>
 Arabic language proficiency is a plus
 </li>
 <li>
 Experience in mobility and data capture solutions is a plus.
 </li>
 </ul>
 
 
 
 
 
 Why You&rsquo;ll Love Working with Us?
 
 
 <ul>
 <li>
 Competitive salary and performance-based incentive plan for all levels
 </li>
 <li>
 Flexible working hours schedule
 </li>
 <li>
 Visa, a Top-Tier medical insurance plan, and life insurance
 </li>
 <li>
 22 days of paid annual leave plus public holidays
 </li>
 <li>
 An additional day off for your birthday!
 </li>
 <li>
 Yearly air ticket allowance &amp; monthly parking allowance (if applicable)
 </li>
 </ul>
 
 
</div>

B2B Assistant Key Account Manager

Caterpillar

<div>Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.<div>
Site Solutions Manager &ndash; Barrick
</div><div>Job Description:
</div><div>The Site Solutions Manager will be assigned to a mining customer site(s) where they will serve as the primary point of contact for the customer, dealer, and all internal Caterpillar stakeholders. Their primary responsibility will be to manage the overall site performance and deliver on customer expectations. This role is pivotal in addressing customer business needs by developing and delivering solutions opportunities.
</div><div>The Site Solutions Manager will play a crucial role in understanding the customer's needs, applications, future mine plans, and ensuring that Caterpillar's solutions align with the customer&rsquo;s goals. By creating and leading dotted-line site teams, they will leverage enterprise-wide resources to identify solutions that deliver customer-driven site goals. Their ability to oversee business risks, escalate issues as needed, and establish effective communication plans will be essential in driving a world class customer experience
.
</div><div>This position works in partnership with Commercial Managers, Product Support Managers and other enterprise resources to monitor, manage, and resolve issues related to customer productivity, cost, and safety. They will act as a recognized advocate for the customer, securing the commitment of Caterpillar and dealer resources to ensure continued customer satisfaction. Additionally, they will consult with various departments within Caterpillar to stay informed about the evolving direction and strategies of key industry leaders.
</div><div>Their efforts will have a direct impact on the customer base, driving customer development and retention, and ultimately will contribute to the overall success of Caterpillar's business at the site.
</div><div>Work location: Dubai, UAE
</div><div>What you will do:
</div><div><ul><li>Serve as the primary point of contact for the customer and dealer at the site and centralized engineering departments.
</li><li>Manage day-to-day relationships at the site(s).
</li><li>Intimately know and understand the customer, their applications, needs, and future mine site plans.</li><li>
Liaise and direct all internal Caterpillar enterprise resources to ensure alignment among groups such as Change Management, Safety Services, Fleet Management, Product Support, Condition Monitoring, Site Performance Managers, MineStar Site Managers, etc.</li><li>
Act as a consultant to dealer and customer operations and maintenance managers as well as executive management advising on strategic direction for proper solutions selection, business risk management, equipment management, and operations activities.
</li><li>Oversee Caterpillar business risk and escalate issues as needed.</li><li>
Establish and execute communication plans with the site, dealer, and Caterpillar.</li><li>
Deliver performance through relentless execution.</li><li>
Monitor, manage, report on, and resolve issues related to customer satisfaction, product health, and future solutions needs.
</li><li>Create and maintain an active &quot;window into Cat&quot; for key customer decision makers.
</li><li>Gather key customer VOC for incorporation into solutions design, Product Problem Resolutions and/or New Product Introduction.</li><li>
Act as a recognized advocate for customers in securing the commitment of Caterpillar and Dealer resources to assure continued customer satisfaction.</li><li>
Consult with various departments within Caterpillar regarding the evolving direction and strategies that key industry leaders are adopting for the future.
</li></ul></div><div>What you have:
</div><div><ul><li>Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
</li><li>Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
</li><li>Effective Communications: Understanding effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
</li><li>Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Must have strong emotional intelligence, possessing the ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences at dealer and customer operational level.
</li><li>Technical Excellence: Knowledge of a broad range of Caterpillar and dealer offerings and various application methods; ability to develop and provide solutions to significant technical challenges.
</li></ul></div><div>Basic Requirements:
</div><div><ul><li>Bachelor&rsquo;s degree or equivalent experience.
</li><li>10+ years of mining-related application and operations experience.
</li><li>Previous field experience or account management experience.
</li><li>Ability to align incentives and goals tied to site performance.
</li><li>Project management experience.
</li><li>English Pre Advanced
</li></ul></div><div>Top Candidates will also have:
</div><div><ul><li>Proven track record of delivering on customer expectations.
</li><li>Strong problem-solving and decision-making abilities.
</li><li>Extensive experience with Caterpillar products and services.
</li><li>Experience with financial and accounting principles.
</li><li>Proven ability to work across the enterprise to achieve results.
</li><li>Strong product/application background (including familiarity with mining customers, business drivers, KPIs, and metrics).
</li><li>Familiarity with company policies and procedures with a strong mining divisional background.
</li><li>Ability to build strong relationships with various stakeholders.
</li></ul></div>Posting Dates:
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community.</div>

Site Solutions Manager

Explore 2015+ Enterprise project manager in Dubai this March. Find roles across top companies and apply now to boost your career.

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