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solutions engineer, expansion Jobs in San Francisco

solutions engineer, expansion

enterprise solutions engineer

GoFundMe

<div>Want to help us help others? We're hiring!

GoFundMe is the world's most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes&mdash;for themselves and each other. Together, our community has raised more than $40 billion since 2010.

We are seeking a highly experienced Enterprise Solutions Engineer to serve as a strategic technical leader supporting our most complex, high-value nonprofit and social impact organizations. This individual will operate as a senior product expert, technical strategist, and trusted advisor throughout the enterprise sales and customer lifecycle.

In this role, you will partner closely with enterprise account executives, customer success leaders, and product teams to design and articulate solutions that address the sophisticated technical needs of world-class nonprofits. You will architect solutions, guide technical evaluations, lead discovery conversations, and communicate the long-term value of our platform and ecosystem.

As a senior member of the Solutions Engineering team, you will help shape our go-to-market strategy, elevate our technical storytelling, and influence the future direction of our product. You will bring seasoned experience in enterprise architecture, systems integration, and complex SaaS environments&mdash;along with a deep passion for enabling technology-driven impact in the social sector.

Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week.<h3 class="jobSectionHeader"> 

What you'll do</h3> 

Enterprise Discovery &amp; Technical Strategy
<ul>
<li>Lead in-depth, multi-stakeholder technical discovery across enterprise organizations with complex systems, compliance requirements, and global operations.</li>
<li>Translate sophisticated business problems into scalable solutions leveraging our platform, APIs, and partner ecosystem.</li>
<li>Architect end-to-end integrations and solution frameworks, accounting for security, performance, data models, and long-term scalability.</li>
</ul>
Solutions Engineering Leadership
<ul>
<li>Serve as the principal technical counterpart to Enterprise AEs, helping shape deal strategy, competitive positioning, and solution differentiation.</li>
<li>Deliver executive-level presentations and deeply technical demos tailored to highly specialized nonprofit use cases. 
Own and guide technical evaluations, proof-of-concepts, and prototype solutions for high-value opportunities.</li>
</ul>
Cross-Functional Influence
<ul>
<li>Act as a senior liaison between customer-facing teams and the product organization, providing nuanced insights into enterprise requirements.</li>
<li>Advise on roadmap direction, feature prioritization, and cross-functional initiatives that enable enterprise growth.</li>
<li>Mentor and coach other Solutions Engineers, elevating technical rigor and solution quality across the team.</li>
</ul>
Thought Leadership &amp; Domain Expertise
<ul>
<li>Preferred expertise in nonprofit technology ecosystems&mdash;including Salesforce NPSP/Nonprofit Cloud, data infrastructure, martech, and fundraising tech.</li>
<li>Stay on top of emerging technologies, industry shifts, AI advancements, and market trends affecting enterprise nonprofits.</li>
<li>Contribute to assets such as solution guides, technical documentation, demo frameworks, and industry content.</li>
</ul><h3 class="jobSectionHeader">Who You Are</h3>
<ul><li>10&ndash;15 years of experience in solutions engineering, sales engineering, enterprise architecture, implementation consulting, or a related technical pre-sales role.</li>
<li>Expert-level knowledge of SaaS platforms, APIs, and systems &mdash;with added bonus for familiarity in:</li>
<li><ul><li>Salesforce</li>
<li>Nonprofit and fundraising tech ecosystems</li>
</ul></li><li>Exceptional communication skills, capable of engaging both deeply technical architects and C-suite executives with equal clarity.</li>
<li>Demonstrated success influencing complex enterprise sales cycles and partnering closely with cross-functional stakeholders.</li>
<li>Strong proficiency in designing architectural diagrams, integration patterns, and scalable solution frameworks.</li>
<li>Proven ability to navigate ambiguity, lead discovery with large/global organizations, and drive outcomes in long sales cycles.</li>
<li>A seasoned storyteller who can articulate technical value propositions in compelling, mission-aligned ways.</li>
<li>Passion for the nonprofit sector and a desire to help organizations leverage technology to achieve transformational impact.</li>
<li>Ability to travel for customer meetings, workshops, and industry events.</li>
</ul>
Preferred
<ul>
<li>Experience working within or supporting enterprise-level nonprofits, international NGOs, higher education, or large social impact organizations.</li>
<li>Familiarity with data privacy, security frameworks (SOC2, ISO), and enterprise IT governance.</li>
<li>Experience guiding POCs, complex RFP responses, or multi-phase architecture engagements.</li>
</ul><h3 class="jobSectionHeader">Why you'll love it here</h3>
<ul><li>Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.</li>
<li>Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.</li>
<li>Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.</li>
<li>Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.</li>
<li>Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.</li>
<li>Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.</li>
<li>Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.</li>
<li>Community Engagement: Make a difference through our volunteering program.</li>
</ul>
We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The expected US salary range for this position is $189,000 - $284,000, which may include potential sales incentive payments, + equity + benefits. Your recruiter can share more about the specific OTE structure for this position during the hiring process. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org's activities and impact in their FY '24 annual report.

Our annual &quot;Year in Help&quot; report reflects our community's impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.</div>

Enterprise Solutions Engineer

Artos AI

<div>
 
 About Artos
 
 
 
 At Artos, we build tools that help biopharma companies create and manage their regulatory submissions in a fraction of the time. If you&rsquo;re looking to join a team whose mission is to fundamentally change the way that drug development gets done, we&rsquo;d love to talk to you.
 
 
 Demand from our customers is expanding rapidly, and we at Artos are looking for a hyper-talented, startup-minded engineer who can help us accelerate the development of a product that supports companies from innovative biotech startups to some of the largest pharmaceutical companies in the world in their mission to deliver life-saving treatments to patients faster than ever before.
 
 
 As a core member of Artos&rsquo;s engineering team, you will play a critical role in developing, scaling, and expanding the Artos platform to help serve regulatory needs for pharma and life science companies around the globe.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or a related field. Equivalent practical experience will also be considered.
 </li>
 <li>
 3+ years of professional experience developing web applications, ideally for enterprise SaaS platforms.
 </li>
 <li>
 Strong expertise in modern frontend development, including:
 </li>
 <ul>
 <li>
 React (with Hooks and modern patterns)
 </li>
 <li>
 TypeScript
 </li>
 <li>
 JavaScript (ES6+)
 </li>
 <li>
 Responsive design, accessibility, and cross-browser compatibility
 </li>
 </ul>
 <li>
 Proven experience building complex, production-grade UIs that integrate with backend APIs and handle large volumes of data.
 </li>
 <li>
 Experience working with design systems and component libraries (e.g., Storybook, MUI, Tailwind).
 </li>
 <li>
 Familiarity with frontend performance optimization, profiling, and debugging tools.
 </li>
 <li>
 Comfortable working in an environment that uses CI/CD pipelines (e.g., GitHub Actions) and modern Git workflows.
 </li>
 <li>
 Exposure to containerized development environments (e.g., Docker) and understanding of cloud platforms (AWS, Azure, or GCP) is a plus.
 </li>
 <li>
 Experience collaborating closely with product, design, and backend teams in an agile development environment.
 </li>
 <li>
 Bonus: Experience integrating frontend applications with GenAI-based APIs or understanding of LLM product design patterns.
 </li>
 <li>
 Bonus: Experience with regulated industries (e.g., life sciences, healthcare, or fintech) or familiarity with secure coding practices.
 </li>
 <li>
 Bonus: Interest or experience in building tools for document automation, data pipelines, or AI/ML applications.
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Ability to build and maintain responsive, accessible, and performant frontend applications using React and TypeScript
 </li>
 <li>
 Proficiency in modern JavaScript (ES6+), state management patterns, and component design best practices
 </li>
 <li>
 Ability to design intuitive interfaces that support complex user workflows, particularly for enterprise SaaS applications
 </li>
 <li>
 Ability to integrate with backend APIs and handle structured data (e.g., JSON, GraphQL, Protobuf) efficiently and securely
 </li>
 <li>
 Ability to work closely with product and design teams to translate user needs into functional and polished UI/UX
 </li>
 <li>
 Ability to learn and adapt to emerging frontend patterns for LLM-based systems, including prompt builders, chat UIs, and real-time feedback loops
 </li>
 <li>
 Ability to debug UI and performance issues across browsers and platforms, and propose scalable solutions
 </li>
 <li>
 Ability to stay current with best practices in frontend engineering and apply them thoughtfully in a production environment
 </li>
 <li>
 Ability to communicate clearly across functions, including with backend engineers, product managers, and non-technical stakeholders
 </li>
 <li>
 Ability to manage ambiguity in requirements and iterate quickly in a high-velocity, startup setting
 
 
 </li>
 </ul>
 
 Other Information
 
 
 
 <ul>
 <li>
 Very comfortable working in a fast-paced and intense startup environment
 </li>
 <li>
 Willing to work in person in our office in Mission Bay 4-5 days/week
 </li>
 <li>
 Likes matcha KitKats, believes every LLM prompt is just Schrodinger&rsquo;s cat waiting to be observed, and knows too many random facts about the Mongol postal system
 </li>
 </ul>
</div>

Frontend Software Engineer

SoFi

<div><div>Employee Applicant Privacy Notice

Who we are:
<div>
Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
</div></div>
This is a full-time role that is hybrid from our San Francisco or Seattle Office 


We're seeking a Staff ServiceNow Engineer who thrives in a fast-paced environment and enjoys solving complex challenges with elegant technology solutions. In this role, you will develop and enhance key components of our ServiceNow platform&mdash;including Employee Center Pro experiences, Now Assist AI capabilities, and automation across our enterprise workflows. 


You'll collaborate with cross-functional teams to refine requirements, architect durable solutions, and elevate engineering standards through peer reviews and mentorship. This is an opportunity to influence platform strategy, contribute to innovation, and deliver high-impact capabilities that support our growing organization. 


What you'll do:
<ul>
<li>Design and Develop Solutions: Build, enhance, and maintain scalable solutions within the ServiceNow platform with focus on ITAM (HAM Pro, SAM Pro) , CMDB, Employee Center Pro and Now Assist following ServiceNow's best practices and development standards.</li>
<li>Own the Technical Delivery: Lead the full lifecycle of solution development, from requirements analysis and technical design to configuration, scripting, testing, and production deployment.</li>
<li>Collaborate Across Teams: Work closely with business stakeholders, product owners, and architects to understand needs, refine requirements, and translate them into scalable, maintainable ServiceNow solutions.</li>
<li>Enhance Employee Experience: Configure and customize Employee Center Pro, including content taxonomy, audience targeting, user experience enhancements, and service journeys.</li>
<li>Leverage AI/ML Capabilities: Implement and optimize Now Assist features such as generative AI experiences, virtual agent improvements, and intelligent recommendations to elevate platform usability.</li>
<li>Ensure Data Accuracy and CMDB Health: Drive CMDB data model governance, enforce relationship and dependency rules, and maintain alignment with the Common Service Data Model (CSDM).</li>
<li>Integrate Systems and Automate Workflows: Design and implement integrations between ServiceNow and external systems (e.g., procurement, cloud platforms, monitoring tools) using IntegrationHub, REST, and APIs.</li>
<li>Perform Peer Reviews: Conduct and participate in code and configuration reviews, ensuring adherence to coding standards, maintainability, and platform performance.</li>
<li>Champion Platform Quality: Establish and uphold development, testing, and release management best practices in collaboration with platform owners and governance teams.</li>
<li>Provide Technical Updates and Guidance: Communicate technical progress, design decisions, and risks to project stakeholders and leadership in a clear and structured manner.</li>
<li>Support Continuous Improvement: Identify opportunities to optimize processes, automate manual workflows, and enhance ServiceNow usability and performance.</li>
<li>Mentor and Lead by Example: Support junior developers through technical guidance, documentation, and promoting a culture of engineering excellence.</li></ul> 


What you'll need:
<ul>
<li>7+ years of hands-on experience designing, developing, and maintaining Servicenow solutions in enterprise-scale environments.</li>
<li>Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).</li>
<li>Strong proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, UI Policies, and IntegrationHub for advanced automation and system integration.</li>
<li>Deep understanding of HAM Pro, SAM Pro,CMDB modules, including lifecycle management, discovery, reconciliation, and compliance.</li>
<li>Strong experience configuring Employee Center Pro including content creation, portal configuration, taxonomy design, search optimization, and UX enhancements.</li>
<li>Working knowledge of Now Assist, generative AI capabilities, conversational experiences, and AI-driven automation within the ServiceNow platform.</li>
<li>Proven ability to write clean, modular, and maintainable code aligned with ServiceNow's technical and security best practices.</li>
<li>Skilled in engaging with business partners, product owners, and architects to align technical solutions with strategic goals.</li>
<li>Experience in peer code reviews, test planning, debugging, and performance tuning to ensure solution reliability and scalability.</li>
<li>Expertise in Common Service Data Model (CSDM) and its application within CMDB governance and data quality frameworks.</li>
<li>Strong background working in Agile/Scrum environments, managing backlogs, and delivering iterative platform enhancements.</li>
<li>Ability to convey complex technical concepts to both technical and non-technical stakeholders; excellent documentation and presentation skills.</li>
<li>Passion for staying current on ServiceNow platform updates, new features, and emerging ServiceNow trends.</li>
<li>ServiceNow Certified System Administrator (CSA) preferred.</li></ul> 


Nice to have:
<ul>
<li>ServiceNow Certified Application Developer</li>
<li>Certified Implementation Specialist (CIS) in ITAM or CMDB</li>
</ul><div><div>Compensation and Benefits</div>
<div>The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.</div>
<div></div>
<div>To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!</div>
<h5 class="jobSectionHeader">SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.</h5>
<h5 class="jobSectionHeader">The Company hires the best qualified candidate for the job, without regard to protected characteristics.</h5>
<h5 class="jobSectionHeader">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</h5>
<h5 class="jobSectionHeader">New York applicants: Notice of Employee Rights</h5>
<h5 class="jobSectionHeader">SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.</h5>
<h5 class="jobSectionHeader">Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.</h5>
<div>Internal Employees</div>
<div>If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.</div></div></div>

Staff ServiceNow Engineer

KREA

<div>About Krea
At Krea, we are building next-generation AI creative tools. We&rsquo;re dedicated to making AI intuitive and controllable for creatives - our mission is to build tools that empower human creativity, not replace it. We believe AI is a new medium that allows us to express ourselves through various formats - text, images, video, sound, and even 3D. We're building better, smarter, and more controllable tools to harness this medium.
We&rsquo;ve raised over $83M and are backed by world-class Silicon Valley investors such as Andreesen Horowitz and Bain Capital. We work full-time and in-person at our waterfront office in San Francisco. We care about creativity: our team includes musicians, designers, visual artists, and engineers.
This job:
We&rsquo;re hiring our first Growth Engineer. Someone technical who enjoys testing ideas, shipping quickly, and figuring out how people use the product. This role is a mix of engineering and product: you&rsquo;ll build small features, run experiments, look at what&rsquo;s happening in the funnel, and help us understand what improves activation, retention, and usage.
If you like trying things, measuring them, and adjusting based on what you learn - you&rsquo;ll fit well here!
What you&rsquo;ll do:<ul><li>
Build the dashboards and instrumentations you need to understand activation, usage, and drop off points.</li><li>
Ship fast experiments across the funnel (A/B tests, onboarding variations, sign-up flows, upgrade prompts).</li><li>
Build and maintain growth surfaces: landing pages, programmatic SEO pages, email triggers, and basic lifecycle messaging.</li><li>
Work closely with sales, product, and engineering to share learnings, align on priorities, and support both self-serve and enterprise growth.</li></ul>
Example experience and skills we&rsquo;re looking for:<ul><li>
You&rsquo;ve been a software engineer and have experience running experiments across the funnel: signup, onboarding, activation, and upgrade paths.</li><li>
You&rsquo;re fluent with data: instrumentation, event design, dashboards and A/B test setup.</li><li>
You&rsquo;re comfortable building growth surfaces - landing pages, SEO, programmatic content, email triggers and simple lifecycle flows.</li><li>
You&rsquo;re organized, reliable on execution, and able to work independently with fast iteration loops.</li><li>
You&rsquo;re excited about building the future of creative tools!</li></ul>
What we offer:<ul><li>
Openness to sponsoring international candidates (e.g., STEM OPT, OPT, H-1B, O-1, E-3).</li><li>
Work alongside a world-class team building the future of AI creative tooling.</li><li>
Significant scope and company-wide impact.</li><li>
Competitive compensation (75th percentile of market) with meaningful equity.</li></ul></div>

Growth Engineer

Retool

<div><div>ABOUT RETOOL

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we're building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software&mdash;and who gets to build it. The definition of &quot;developer&quot; now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components.

Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for.

Let's build the future together!</div>
WHY WE'RE LOOKING FOR YOU

We're looking for an account manager who gets that our customers' success drives our growth. You'll own the relationship with your clients, working alongside sales engineering to deeply understand their needs, identify the right solutions, and help them unlock more value from Retool. You'll close renewals and expansion deals by being a trusted advisor, not just a vendor. The ideal candidate is quota-driven but knows the best outcomes come from genuine partnership and solving real problems.

WHAT YOU'LL DO
<ul>
<li>Drive expansion revenue by identifying opportunities where Retool can solve more problems for your customers</li>
<li>Own renewals by proving ongoing value well before contract time</li>
<li>Build pipeline through product conversations, use case exploration, and event follow-ups that actually matter to customers</li>
<li>Get curious about your customers' businesses to understand their goals, challenges, and workflows so you can recommend the right solutions</li>
<li>Run tight sales processes with consistent methodology to deliver accurate forecasts and hit your numbers</li>
<li>Champion your accounts internally by sharing usage insights, customer wins, and strategic recommendations during business reviews</li>
<li>Spot risks early and own them through resolution because if something's off, you're on it</li>
<li>Communicate clearly and follow through reliably so your customers never wonder where things stand</li>
</ul>
WHO YOU'LL WORK WITH

You'll partner closely with sales engineers to design solutions, technical account managers to ensure smooth implementation, account executives to tackle strategic accounts, and deal desk and legal to get deals across the finish line. This role thrives on collaboration because your success depends on building great relationships internally and externally.

THE SKILLSET YOU'LL BRING:
<ul>
<li>Experience selling to growth companies (1-250 employees). You know how these organizations think and buy</li>
<li>A track record of consistently hitting quota through both renewals and expansion</li>
<li>The ability to run discovery calls that uncover real needs and turn them into pipeline</li>
<li>Strong organizational skills to juggle multiple accounts without dropping the ball</li>
<li>Clear, compelling communication (written and verbal) that builds trust</li>
<li>Comfort positioning value, negotiating terms, and closing deals consultatively</li>
</ul>
NICE TO HAVE:
<ul>
<li>A history of crushing quota while earning great customer feedback (both matter here)</li>
<li>Experience with tools like Salesforce, Outreach, Gong, and LinkedIn Sales Navigator</li>
<li>Professional certifications (like SAMA) that show you invest in your craft</li>
<li>Familiarity with the AI and developer tools landscape</li>
</ul><div>
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.</div></div>

Account Manager, Growth

<div><div>ABOUT RETOOL

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we're building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software&mdash;and who gets to build it. The definition of &quot;developer&quot; now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components.

Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for.

Let's build the future together!</div>
WHY WE'RE LOOKING FOR YOU

We're looking for an account manager who gets that our customers' success drives our growth. You'll own the relationship with your clients, working alongside sales engineering to deeply understand their needs, identify the right solutions, and help them unlock more value from Retool. You'll close renewals and expansion deals by being a trusted advisor, not just a vendor. The ideal candidate is quota-driven but knows the best outcomes come from genuine partnership and solving real problems.

WHAT YOU'LL DO
<ul>
<li>Drive expansion revenue by identifying opportunities where Retool can solve more problems for your customers</li>
<li>Own renewals by proving ongoing value well before contract time</li>
<li>Build pipeline through product conversations, use case exploration, and event follow-ups that actually matter to customers</li>
<li>Get curious about your customers' businesses to understand their goals, challenges, and workflows so you can recommend the right solutions</li>
<li>Run tight sales processes with consistent methodology to deliver accurate forecasts and hit your numbers</li>
<li>Champion your accounts internally by sharing usage insights, customer wins, and strategic recommendations during business reviews</li>
<li>Spot risks early and own them through resolution because if something's off, you're on it</li>
<li>Communicate clearly and follow through reliably so your customers never wonder where things stand</li>
</ul>
WHO YOU'LL WORK WITH

You'll partner closely with sales engineers to design solutions, technical account managers to ensure smooth implementation, account executives to tackle strategic accounts, and deal desk and legal to get deals across the finish line. This role thrives on collaboration because your success depends on building great relationships internally and externally.

THE SKILLSET YOU'LL BRING:
<ul>
<li>Experience selling to mid-market companies (251-2,500 employees). You know how these organizations think and buy</li>
<li>A track record of consistently hitting quota through both renewals and expansion</li>
<li>The ability to run discovery calls that uncover real needs and turn them into pipeline</li>
<li>Strong organizational skills to juggle multiple accounts without dropping the ball</li>
<li>Clear, compelling communication (written and verbal) that builds trust</li>
<li>Comfort positioning value, negotiating terms, and closing deals consultatively</li>
</ul>
NICE TO HAVE:
<ul>
<li>A history of crushing quota while earning great customer feedback (both matter here)</li>
<li>Experience with tools like Salesforce, Outreach, Gong, and LinkedIn Sales Navigator</li>
<li>Professional certifications (like SAMA) that show you invest in your craft</li>
<li>Familiarity with the AI and developer tools landscape</li>
</ul><div>
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.</div></div>

Account Manager, Mid-Market

Alex AI

<div>
 
 Why Alex?
 
 
 
 Alex is one of the fastest growing startups to come out of its YC batch with strong traction. We&rsquo;re generating revenue and are well-funded by some of the best investors in the Valley with years of runway.
 
 
 
 What are you up to?
 
 
 
 Alex is building the future of hiring. Alex is an AI recruiter that conducts job interviews in real-time. Companies use Alex to get the best hiring signal on their applicant pool and hire in a fraction of the time.
 
 
 Alex has a live conversation over a video/phone call with each candidates based on the interview questions our customers choose or that are recommended based on their job description. During the interview, Alex asks personalized follow-up questions in real-time based on the candidate's responses. Alex has already conducted thousands of interviews across engineering, IT, retail, hospitality, and more.
 
 
 
 Who are you?
 
 
 
 We&rsquo;re people who:
 
 
 <ul>
 <li>
 genuinely enjoy solving complex engineering problems
 </li>
 <li>
 learn quickly and do what it takes to deliver results
 </li>
 <li>
 work really, really hard
 </li>
 <li>
 move with urgency
 </li>
 <li>
 enjoy and value working together in person in SF 5 days a week
 
 
 </li>
 </ul>
 
 What technologies do you use?
 
 
 
 You should have experience in:
 
 
 <ul>
 <li>
 Javascript (Typescript, React, Node, Next)
 </li>
 <li>
 Python (FastAPI, concurrency)
 </li>
 <li>
 Cloud / DevOps (Azure, Kubernetes, Docker)
 </li>
 <li>
 System Architecture
 
 
 </li>
 </ul>
 We also prefer candidates with experience in:
 
 
 <ul>
 <li>
 Great frontend design (Figma)
 </li>
 <li>
 ML/DL (open source, inference at scale)
 
 
 </li>
 </ul>
 
 What can I work on?
 
 
 
 Our product is built and operates like a marketplace, as we serve both candidates through the interview experience and employers through the data aggregation and analysis platform. As a hands-on engineer, you will build both consumer-facing and enterprise-grade software, designed for scale.
 
 
 Problems that you could work on related to consumer software are:
 
 
 <ul>
 <li>
 How can we bring the average interviewer response latency down to 200ms?
 </li>
 <li>
 How can we fine-tune our models to decrease hallucination and increase response accuracy?
 </li>
 <li>
 How will our system architecture change as we scale to thousands more users, concurrently?
 
 
 </li>
 </ul>
 Problems that you could work on related to enterprise software are:
 
 
 <ul>
 <li>
 How do we integrate with our customer&rsquo;s internal hiring systems?
 </li>
 <li>
 What&rsquo;s the best way to present the interview data visually and as fast as possible?
 </li>
 <li>
 And many, many feature requests that need to be built out!
 
 
 </li>
 </ul>
 
 What&rsquo;s in it for me?
 
 
 
 <ul>
 <li>
 Take ownership of building the next billion dollar company
 </li>
 <li>
 Collaborate with a tight-knit team of talented builders
 </li>
 <li>
 Launch products that directly impact people&rsquo;s careers
 </li>
 <li>
 Work with the co-founders every day in-person in SF
 </li>
 <li>
 Competitive salary and equity
 </li>
 <li>
 Health/vision/dental insurance, 401(k), unlimited PTO, and great company events
 
 
 </li>
 </ul>
 If you&rsquo;ve gotten this far and our culture/tech resonate with you,
 
 we want you to apply
 
 . Submit your application with the phrase &ldquo;fast track&rdquo; and we&rsquo;ll fast track your application with an interview directly.
 
 
</div>

Full Stack Software Engineer

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