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entertainment manager

ACCOR

We are seeking an enthusiastic and organized Assistant Entertainment Manager to join our dynamic team in Dubai, United Arab Emirates. In this role, you will support the Entertainment Manager in planning, coordinating, and executing a wide range of entertainment activities and events for our guests.
<ul>
 <li>Assist in developing and implementing innovative entertainment programs and activities</li>
 <li>Coordinate with performers, vendors, and internal departments to ensure smooth execution of events</li>
 <li>Support the recruitment, training, and supervision of entertainment staff</li>
 <li>Help manage budgets and financial aspects of entertainment operations</li>
 <li>Ensure compliance with UAE entertainment regulations and cultural sensitivities</li>
 <li>Collaborate with marketing teams to promote entertainment offerings</li>
 <li>Address guest inquiries and feedback related to entertainment services</li>
 <li>Assist in maintaining and updating entertainment equipment and facilities</li>
 <li>Contribute to the continuous improvement of entertainment programs through data analysis and guest feedback</li>
 <li>Support the Entertainment Manager in administrative tasks and reporting</li>
</ul>

Assistant Entertainment Manager

Miral

The Assistant Stage Manager (ASM) is responsible for guiding the Team Leader and all indirect reports ensuring the team delivers their responsibilities to the highest standards possible while creating smiles and maintaining a positive attitude in the workplace. This position ensures a smooth operation of the Entertainment department as needed. ASM works with members of the department and company as an active participant in achieving artistic goals, ensuring consistent quality, and guaranteeing a high level of performance from colleagues under his/her guidance. During the events and activations, he/she relays all of the cues to the back-stage crews, monitors performers before and during the show, and relays information back to the line manager so that he/she can make informed decisions.
The job scope includes:
<ul>
 <li>Manages and provides guidance to Team Leaders and their respective front-line colleagues to include their job training, daily attendance, grooming, coaching, appraisals, and personal development plans</li>
 <li>Oversees duty schedules for their area ensuring that annual leave plans support operational readiness and ensure sufficient time off to colleagues</li>
 <li>Coordinates and oversees character appearances and roaming entertainment both in the parks and at external events</li>
 <li>Working with his/her line manager on a production, installation schedules for in-park events and activations</li>
 <li>Coordinates with procurement and third-party vendors</li>
 <li>Oversees d cor installation and derig for the events based on Scope of Work and event s deck</li>
 <li>Manages the running of all Entertainment live show offerings</li>
 <li>Ensure that Team Leaders writing and circulates show reports as needed</li>
 <li>Gives notes to animators, cast and crew in the running of the shows</li>
 <li>Liaises with the Maintenance department to fix technical issues and follows up to ensure issues are solved</li>
 <li>Work closely with production and technical teams to ensure they have accurate show related information</li>
 <li>Oversees the maintenance of character costumes</li>
 <li>Holds daily briefing with the department</li>
 <li>Assists other shows within the department as needed</li>
 <li>Plans, books and delivers on and off job trainings as required to ensure best possible service standards as well as colleague development</li>
 <li>Communicates appropriate and useful information through various channels, including department meetings and briefings</li>
 <li>Motivates colleagues through the effective implementation of incentive and recognition and rewards programs</li>
 <li>Ensures departmental policies, procedures and performance standards are being implemented and maintained throughout their area</li>
 <li>Reviews departmental policies, procedures, and performance standards to ensure these are up to date and correct and propose changes as appropriate to ensure high levels of customer service</li>
 <li>Ensures any service delivery defects are resolved, identify any trends, share observations and suggestions with their manager</li>
 <li>Reviews accuracy of any checklists and records completed in their area</li>
 <li>Ensures their area meets targets as set by their departmental manager via tracking</li>
 <li>Assists with logistics to audition new Entertainment colleagues</li>
 <li>Assures Key Performance Indicators (KPI) targets are being met and tracks results</li>
 <li>Tracks and records all external requests fulfilled by Entertainment</li>
 <li>Seeks out personal and professional growth of skillsets and shares all knowledge with team</li>
</ul>
To be considered for the role, you will need to have:
Job Essentials:
<ul>
 <li>Higher secondary or equivalent</li>
 <li>1 year of experience in leadership and 2 years in the entertainment industry</li>
 <li>Leadership skills</li>
 <li>Problem solving</li>
 <li>Ability to manage a team and cover for the Head of the Department where necessary</li>
 <li>Discretion and sensitivity when dealing with confidential information</li>
 <li>Ability to work under pressure</li>
 <li>Attention to detail</li>
 <li>Proactive and flexible attitude, ability to effectively prioritize</li>
 <li>Excellent communication skills, both verbal and written</li>
 <li>Knowledge of current Health and Safety guidelines</li>
 <li>Computer skills: Word, Excel, PowerPoint</li>
</ul>
Job Desirables:
<ul>
 <li>Bachelor s Degree in Fine Arts</li>
 <li>3 years of stage management experience and/or 5 years of performance experience</li>
 <li>Fire warden trained</li>
 <li>First Aid trained</li>
 <li>Stage Management experience</li>
 <li>Technical background in Kronos time and attendance system</li>
 <li>Oracle</li>
 <li>Lighting and AV knowledge</li>
</ul>

Stage Assistant Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Entertainment Manager | MAF Entertainment | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The role of the Manager is to provide leadership, and operational direction to team members across Leisure, Entertainment and Cinema assigned site/s. This role will ensure optimal customer experience is delivered consistently while protecting LEC brands, guidelines, and monitoring business costs. Role Details
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Oversees site operations, ensuring alignment with SOPs, MAF policies, legal regulations, and operational budgets, while coordinating audits and managing site reporting and reviews.
 </li>
 <li>
 Maintains a strong customer-centric focus by resolving escalations, conducting feedback reviews (e.g., NPS), and implementing service excellence standards.
 </li>
 <li>
 Leads, mentors, and supports staff through coaching, training, performance management, succession planning, and promoting a positive work environment.
 </li>
 <li>
 Supports the launch and expansion of sites by validating operations, ensuring service readiness, and enhancing customer satisfaction.
 </li>
 <li>
 Collaborates with HSE teams to enforce safety standards, inspect compliance, identify risks, and promote a culture of safety.
 </li>
 <li>
 Oversees financial activities including budgeting, cost control, revenue tracking, and ensuring EBITDA and net profit targets are met.
 </li>
 <li>
 Coordinates with internal stakeholders to align site initiatives, programs, and services with business goals and quality expectations.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 6&ndash;8 years of operational experience, including 2+ years in a managerial role within Leisure &amp; Entertainment, F&amp;B, customer service, retail, or hospitality, with a track record of team leadership and customer service excellence.
 </li>
 <li>
 Willing to perform ad hoc duties, work flexible hours (including evenings, weekends, holidays), and travel occasionally to support new openings.
 </li>
 <li>
 Demonstrates strong communication, negotiation, time management, financial and legal acumen, strategic implementation, and cultural awareness.
 </li>
 <li>
 Committed to delivering excellent customer experience, adhering to brand standards, and acting as a MAF and LEC Culture Ambassador
 </li>
 <li>
 Supports achievement of sales and EBITDA targets, manages OPEX, and implements capital plans to ensure effective site maintenance and operations.
 </li>
 <li>
 Experienced in crisis management and emergency evacuation procedures, with relevant training (e.g., PIC 3, IOSH MS, NEBOSH), and capable of supporting regional projects when needed.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Operations Manager - Entertainment

Dubai Holding Entertainment

<div>
 
 
 About Dubai Holding Entertainment:
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash; reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 
 
 
 Job Overview:
 
 
 
 Here's your chance to step into the role of
 
 Supervisor - Guest Operations
 
 at
 
 Dubai Parks and Resorts
 
 under
 
 Dubai Holding Entertainment
 
 . In this position, you'll take on key responsibilities that include:
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and supervise Entry Operations including staffing, scheduling, and operational execution.
 </li>
 <li>
 Ensure entry points operate smoothly, monitoring crowd flow and guest entry experience.
 </li>
 <li>
 Provide leadership, coaching, and development for Team Leaders and Attendants.
 </li>
 <li>
 Address operational challenges and escalate critical issues to the Manager as needed.
 </li>
 <li>
 Implement training programs and SOP updates in coordination with department leadership.
 </li>
 <li>
 Conduct performance evaluations, monitor KPIs, and track attendance and productivity.
 </li>
 <li>
 Support event operations, capacity planning, and emergency protocols at entry zones.
 </li>
 <li>
 Conduct inspections of entry equipment and ensure timely issue resolution and reporting.
 </li>
 <li>
 Any other duties may be reasonably requested by the Management Team
 </li>
 </ul>
 
 
 
 
 
 About you:
 
 
 
 The preferred candidate for this role should possess the following experience and credentials:
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Hospitality, Business, or related field.
 </li>
 <li>
 3&ndash;5 years in guest services, theme park, or entry operations with 1&ndash;2 years in a supervisory role.
 </li>
 <li>
 Proficiency in POS and ticketing platforms
 </li>
 <li>
 Team supervision and conflict resolution skills
 </li>
 <li>
 Experience managing high-volume guest flow and safety compliance
 </li>
 <li>
 Strong communication, reporting, and coordination abilities
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
 
</div>

Supervisor - Entry Operations - Dubai Parks and Resorts - Dubai Holding Entertainment

<div>
 
 
 About Dubai Holding Entertainment:
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash; reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 
 
 
 Job Overview:
 
 
 
 Here's your chance to step into the role of Attendant - Entry Operations at Dubai Parks and Resorts in Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Greet and assist guests at the entrance with professionalism and courtesy.
 </li>
 <li>
 Operate ticketing systems, validate admissions, and monitor turnstile functions.
 </li>
 <li>
 Ensure smooth guest flow and timely resolution of entry-related issues.
 </li>
 <li>
 Provide accurate information about park facilities, timings, and promotions.
 </li>
 <li>
 Report equipment malfunctions, guest feedback, and operational incidents.
 </li>
 <li>
 Maintain cleanliness, order, and safety standards within the entry zone.
 </li>
 <li>
 Support crowd control measures during peak periods and special events.
 </li>
 <li>
 Adhere to company policies and standard operating procedures.
 </li>
 <li>
 Any other duties may be reasonably requested by the Management Team
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About you:
 
 
 
 The preferred candidate for this role should possess the following experience and credentials:
 
 <ul>
 <li>
 High School Certificate or Diploma.
 </li>
 <li>
 1&ndash;2 years in a guest-facing or customer service role, preferably in leisure, retail, or hospitality.
 </li>
 <li>
 Proficient in ticketing or POS systems
 </li>
 <li>
 Strong communication and guest handling skills
 </li>
 <li>
 Basic troubleshooting for entry equipment
 </li>
 <li>
 Multilingual ability is an advantage
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
 
</div>

Entry Operations - Attendant - Dubai Parks and Resorts - Dubai Holding Entertainment

<div>
 
 
 About Dubai Holding Entertainment:
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash; reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 
 
 
 Job Overview:
 
 
 
 Here's your chance to step into the role of
 
 Team Leader - Entry Operations
 
 at
 
 Dubai Parks and Resorts
 
 under
 
 Dubai Holding Entertainment
 
 . In this position, you'll take on key responsibilities that include:
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Supervise Entry Attendants during shift operations, ensuring performance and adherence to SOPs.
 </li>
 <li>
 Monitor guest entry process, troubleshoot issues, and escalate concerns to the Supervisor as needed.
 </li>
 <li>
 Provide real-time coaching and support to team members, fostering guest-centric behavior.
 </li>
 <li>
 Assist in the distribution of schedules, zone allocation, and shift reporting.
 </li>
 <li>
 Ensure the proper operation and cleanliness of entry equipment and surrounding areas.
 </li>
 <li>
 Handle escalated guest complaints and inquiries with professionalism and timely resolution.
 </li>
 <li>
 Support crowd control during peak hours and manage queuing efficiency.
 </li>
 <li>
 Contribute to training and onboarding of new entry staff.
 </li>
 <li>
 Any other duties may be reasonably requested by the Management Team
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About you:
 
 
 
 The preferred candidate for this role should possess the following experience and credentials:
 
 <ul>
 <li>
 High School Certificate or Diploma.
 </li>
 <li>
 2&ndash;3 years in entry operations, guest services, or frontline team coordination.
 </li>
 <li>
 Proficient in POS/ticketing systems and turnstile operations
 </li>
 <li>
 Leadership and people management skills
 </li>
 <li>
 Guest engagement and complaint handling
 </li>
 <li>
 Operational troubleshooting and coordination
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
 
</div>

Team Leader - Entry Operations - Dubai Parks and Resorts - Dubai Holding Entertainment

JA Resorts & Hotels

We are seeking a Wellness Fitness Coach to lead group activities such as functional training, yoga, Tabata, TRX, and water gymnastics for our resort guests. Responsibilities include managing wellness equipment, supporting the land sports team, maintaining activity areas, and ensuring all activities align with JA Hotels &amp; Resorts standards. Duties &amp; Responsibilities: Provide wellness group activities for resort guests, including functional training, yoga, Tabata, TRX, and water gymnastics. Take responsibility for wellness equipment management and maintenance. Support land sport team wellness activities when necessary. Create and maintain an inventory of all equipment in related areas. Supervise and assist guests during Wellness and Entertainment weekly activities as a Lifestyle Fitness Coach. Ensure all activities are conducted responsibly and in accordance with JA Hotels &amp; Resorts standards. Follow daily and weekly activity schedules as directed by the Entertainment Manager or designated supervisors. Liaise with the Entertainment Manager and team leaders to ensure a safe environment for guests. Attend to guests in a friendly and professional manner at all times. Ensure all equipment is cleaned and properly maintained. Report to the Entertainment Manager or supervisors regarding the need for additional or replacement equipment. Maintain cleanliness and tidiness of wellness activity areas. Stay fully informed about entertainment programs, facilities, timings, promotions, and prices. Comply with hotel security, fire regulations, and all health and safety legislation. Participate in entertainment events or activities at the resort as required. Support other entertainment activities across different sub-departments when needed. Requirements: High school diploma or vocational certificate Minimum 2 years of experience in leisure, recreation, or events Intermediate skills in Microsoft Office Advanced English communication skills, both written and verbal

Female Lifestyle Fitness Coach

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