etic, business analyst - manager (german speaker only) Jobs in Cairo

etic, business analyst - manager (german speaker only)

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associate crm manager

etic business analyst manager german speaker only

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 Technology
 
 
 
 
 Specialism
 
 
 Advisory - Other
 
 
 
 
 Management Level
 
 
 Senior Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 
 
 
 About PwC:
 
 At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.&nbsp;
 
 
 
 
 Role Description/ Purpose
 
 
 
 Technical Business analyst working in a team of analysts on digital asset delivery.
 
 
 
 Key Responsibilities/ Activities
 
 
 
 Details on the core tasks and activities that the person will perform
 
 
 Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.
 
 
 
 Key Skills Required
 
 
 
 
 Management Requirements
 
 management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders&rsquo; requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders&rsquo; needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)
 
 
 
 Business Process Workflow
 
 Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)
 
 
 
 Business Process Improvement
 
 Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)
 
 
 
 Non-Functional Requirement (NFR)
 
 A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)
 
 
 
 Developing User Stories
 
 Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)
 
 
 
 Requirement Workshops
 
 Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)
 
 
 
 Relevant Experience Areas
 
 
 
 Fluent German and English language proficiency
 
 
 8+ years of relevant work experience in Business Analysis
 
 
 Particular industries, domains or technologies that the person should be familiar with
 
 
 Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.
 
 
 
 Training/ Qualifications Required
 
 
 
 Any certifications, educational background or mandatory training
 
 
 Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification
 
 
 Preferred Communication Skills
 
 
 Expectations for internal or client engagement levels and of English proficiency
 
 
 Multiple, virtual meetings, written, high level of english proficience
 
 
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 Not Specified
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 No
 
 
 
 
 Government Clearance Required?
 
 
 No
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

ETIC, Business Analyst - Manager (German Speaker Only)

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 
 About PwC:
 
 At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.
 
 
 
 Role Description/ Purpose
 
 
 
 Technical Business analyst working in a team of analysts on digital asset delivery.
 
 
 
 Key Responsibilities/ Activities
 
 
 
 Details on the core tasks and activities that the person will perform
 
 
 Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.
 
 
 
 Key Skills Required
 
 
 
 
 Management Requirements
 
 management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders&rsquo; requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders&rsquo; needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)
 
 
 
 Business Process Workflow
 
 Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)
 
 
 
 Business Process Improvement
 
 Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)
 
 
 
 Non-Functional Requirement (NFR)
 
 A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)
 
 
 
 Developing User Stories
 
 Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)
 
 
 
 Requirement Workshops
 
 Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)
 
 
 
 Relevant Experience Areas
 
 
 
 Fluent German and English language proficiency
 
 
 8+ years of relevant work experience in Business Analysis
 
 
 Particular industries, domains or technologies that the person should be familiar with
 
 
 Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.
 
 
 
 Training/ Qualifications Required
 
 
 
 Any certifications, educational background or mandatory training
 
 
 Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification
 
 
 
 Preferred Communication Skills
 
 
 
 Expectations for internal or client engagement levels and of English proficiency
 
 
 Multiple, virtual meetings, written, high level of english proficience
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

PwC Middle East Enterprise Solutions

<div>
 
 Description
 
 
 
 Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
 
 
 Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 
 About PwC:
 
 At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.
 
 
 
 Role Description/ Purpose
 
 
 
 Technical Business analyst working in a team of analysts on digital asset delivery.
 
 
 
 Key Responsibilities/ Activities
 
 
 
 Details on the core tasks and activities that the person will perform
 
 
 Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.
 
 
 
 Key Skills Required
 
 
 
 
 Management Requirements
 
 management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders&rsquo; requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders&rsquo; needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)
 
 
 
 Business Process Workflow
 
 Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)
 
 
 
 Business Process Improvement
 
 Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)
 
 
 
 Non-Functional Requirement (NFR)
 
 A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)
 
 
 
 Developing User Stories
 
 Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)
 
 
 
 Requirement Workshops
 
 Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)
 
 
 
 Relevant Experience Areas
 
 
 
 Fluent German and English language proficiency
 
 
 8+ years of relevant work experience in Business Analysis
 
 
 Particular industries, domains or technologies that the person should be familiar with
 
 
 Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.
 
 
 
 Training/ Qualifications Required
 
 
 
 Any certifications, educational background or mandatory training
 
 
 Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification
 
 
 
 Preferred Communication Skills
 
 
 
 Expectations for internal or client engagement levels and of English proficiency
 
 
 Multiple, virtual meetings, written, high level of english proficience
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 
 Degrees/Field Of Study Required
 
 
 
 Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 Technology
 
 
 
 
 Specialism
 
 
 Advisory - Other
 
 
 
 
 Management Level
 
 
 Senior Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world&rsquo;s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.
 
 
 
 About PwC:
 
 At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.&nbsp;
 
 
 
 Role Description/ Purpose
 
 
 
 Technical Business analyst working in a team of analysts on digital asset delivery.
 
 
 
 Key Responsibilities/ Activities
 
 
 
 Details on the core tasks and activities that the person will perform
 
 
 Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.
 
 
 
 Key Skills Required
 
 
 
 
 Management Requirements
 
 management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders&rsquo; requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders&rsquo; needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)
 
 
 
 Business Process Workflow
 
 Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)
 
 
 
 Business Process Improvement
 
 Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)
 
 
 
 Non-Functional Requirement (NFR)
 
 A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)
 
 
 
 Developing User Stories
 
 Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)
 
 
 
 Requirement Workshops
 
 Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)
 
 
 
 Relevant Experience Areas
 
 
 
 Fluent in German and English language proficiency
 
 
 4+ years of relevant work experience in Business Analysis
 
 
 Particular industries, domains or technologies that the person should be familiar with
 
 
 Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.
 
 
 
 Training/ Qualifications Required
 
 
 
 Any certifications, educational background or mandatory training
 
 
 Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification
 
 
 Preferred Communication Skills
 
 
 Expectations for internal or client engagement levels and of English proficiency
 
 
 Multiple, virtual meetings, written, high level of english proficiency
 
 
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 Not Specified
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 No
 
 
 
 
 Government Clearance Required?
 
 
 No
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

ETIC, Business Analyst- Senior Associate (German Speaker Only)

IGT Solutions

<div>
 
 
 Overview:
 
 
 
 IGT Solutions is seeking a
 
 German Quality Assistant Manager
 
 to support our operations team in maintaining top-quality service for German-speaking clients. The role involves monitoring, evaluating, and improving service delivery standards to ensure customer satisfaction and operational excellence.
 
 
 
 Key Details:
 
 
 <ul>
 <li>
 
 Location:
 
 Technological Park, Maadi
 </li>
 <li>
 
 Shifts:
 
 Rotational
 </li>
 <li>
 
 Benefits:
 
 Social &amp; medical insurance, company transportation starting from 9 PM
 </li>
 </ul>
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Monitor and assess call quality for German-speaking teams.
 </li>
 <li>
 Provide feedback, coaching, and training to agents to meet quality standards.
 </li>
 <li>
 Collaborate with operations and training teams to implement improvements.
 </li>
 <li>
 Prepare quality reports and share actionable insights with management.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Fluent in German (C1/C2) and good command of English.
 </li>
 <li>
 Previous quality or supervisory experience in a call center environment is preferred.
 </li>
 <li>
 Strong communication, coaching, and analytical skills.
 </li>
 <li>
 Flexibility to work rotational shifts.
 </li>
 </ul>
 
 
</div>

German Quality Assistant Manager (BPO)

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Manager
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery.
 
 
 In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.
 
 
 
 About The Team
 
 
 
 The Capital Project Services (CPS) team is made up of skilled professionals with expertise in delivering capital projects across a variety of sectors, including Energy, Utilities, and Resource, Transport, Oil &amp; Gas and Government &amp; Healthcare. We help clients maximise the value of their projects and businesses by providing the knowledge and support needed to navigate complex and challenging situations.
 
 
 
 Role Overview
 
 
 
 As a CPS Manager, you will design and implement effective project and programme management strategies for clients across multiple industries. You will work closely with senior leaders of major global organisations to improve the efficiency of their capital programmes, support the achievement of project objectives, and provide guidance to clients managing projects within tight budget constraints. You will also assist clients in overcoming project delivery challenges.
 
 The role will be predominately focussed on the UK market, which you will typically support remotely from the ETIC. Candidates should be available to travel regionally and to the UK, although this will not be required regularly.
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage multiple client engagements simultaneously, reporting to senior members of staff, both in ETIC and the UK.
 </li>
 <li>
 Lead, mentor, and develop junior team members, providing training and guidance as required.
 </li>
 <li>
 Build and maintain strong working relationships with clients, acting as a key point of contact.
 </li>
 <li>
 Contribute to the technical development of both yourself and the wider team, ensuring up-to-date knowledge of industry best practices.
 </li>
 <li>
 Stay informed about local and national business and economic trends relevant to capital projects.
 </li>
 <li>
 Participate in business development activities, including identifying and researching new opportunities with existing and prospective clients.
 </li>
 <li>
 Foster strong internal relationships and actively promote the CPS team&rsquo;s capabilities within the firm.
 
 
 </li>
 </ul>
 
 Types Of Engagements You Will Work On
 
 
 
 CPS assists clients with a broad range of challenges relating to their capital programmes. We are constantly adapting our approach to meet our clients needs and challenges. Some typical engagements are as follows:
 
 
 <ul>
 <li>
 Programme Recovery and Turnaround: Supporting a public sector client whose major infrastructure programme was facing significant delays and cost overruns. Conduct a comprehensive review, identify root causes, and implement a recovery plan to bring the programme back on track.
 </li>
 <li>
 Capital Programme Optimisation: Work with a utility company to review and optimise their capital investment portfolio. This includes prioritising projects, streamlining governance processes, and introducing new performance management tools to maximise return on investment.
 </li>
 <li>
 Digital Transformation of Project Controls: Assist a infrastructure asset owner in implementing digital project controls across their capital projects portfolio. Selecting and deploying new project management software, training staff, and embedding new ways of working to improve transparency and reporting.
 </li>
 <li>
 Procurement and Supply Chain Strategy: Advising a utilities company on the development and execution of a new procurement and supply chain strategy for a multi-billion-pound capital programme. Support supplier selection, contract negotiations, and the establishment of robust commercial management processes.
 </li>
 <li>
 Independent Project Assurance: Providing independent assurance to a client on the delivery of a major capital project. Including regular health checks, risk assessments, and recommendations to improve project governance and delivery confidence.
 
 
 </li>
 </ul>
 
 Candidate Profile We Are Seeking a Candidate Who
 
 
 
 <ul>
 <li>
 Communicates confidently and delivers clear, impactful messages to a range of audiences to influence outcomes.
 </li>
 <li>
 Demonstrates leadership skills and a strong commitment to coaching and developing others.
 </li>
 <li>
 Possesses strong technical and analytical abilities, with the capacity to simplify complex issues and deliver practical client solutions.
 </li>
 <li>
 Is passionate about capital project delivery and motivated to learn from colleagues and build collaborative relationships at all levels.
 </li>
 <li>
 Has a solid academic background and relevant industry experience, with a commitment to ongoing professional development.
 </li>
 <li>
 Is willing to travel nationally and internationally as required.
 
 
 </li>
 </ul>
 
 Experience And Skills The Ideal Candidate Will Have
 
 
 
 <ul>
 <li>
 Experience working in asset management environments.
 </li>
 <li>
 Proven ability to lead, manage, or work effectively within teams to deliver projects and solutions.
 </li>
 <li>
 Strong relationship-building skills and self-motivation to achieve high-quality results.
 </li>
 <li>
 Experience managing contracts, suppliers, or projects, with a thorough understanding of the core principles underpinning successful project delivery.
 </li>
 <li>
 A commitment to continuous personal and team development.
 </li>
 <li>
 Management consulting experience, including the design and implementation of operating and delivery models.
 </li>
 <li>
 Experience in digital transformation or technology consulting.
 </li>
 <li>
 Commercial experience in supply chain management, procurement, commercial management, or contract negotiations.
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Professional Courage {+ 28 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, CPS Project Manager - Manager

Die Mannschaft Akademie Kairo

<div>
 
 We&rsquo;re looking for a
 
 DaF Instructor (In-Person Classes)
 
 in Maadi.
 
 
 
 
 
 
 Company Description
 
 
 
 Die Mannschaft Akademie Kairo, powered by Cornelsen.de, empowers learners of all ages and levels in the German language. Our mission is to provide high-quality German language education to diverse communities. Located in Cairo, Egypt, we offer a dynamic and supportive learning environment. Our resources are designed to help students achieve their language goals efficiently.
 
 
 
 
 
 
 Role Description
 
 
 
 Die Mannschaft Akademie is a leading German language center, dedicated to delivering high-quality German courses for adults and kids, from beginner (A1) to advanced (C1). We pride ourselves on our interactive teaching methods, professional environment, and supportive learning atmosphere.
 
 
 We are looking for a
 
 passionate and skilled German Instructor
 
 to join our offline teaching team.
 
 
 
 
 
 Requirements
 
 <ul>
 <li>
 Minimum
 
 1 year of experience
 
 in teaching German
 </li>
 <li>
 
 B2 &ndash; C1
 
 German language proficiency (Goethe / &Ouml;SD / TestDaF or equivalent preferred)
 </li>
 <li>
 Strong communication and classroom management skills
 </li>
 <li>
 Effective communication and interpersonal skills
 </li>
 <li>
 Ability to work both independently and collaboratively
 </li>
 <li>
 Ability to engage students with creative and interactive teaching methods
 </li>
 <li>
 Punctual, reliable, and enthusiastic about teaching
 </li>
 <li>
 Bachelor's degree in German Language, Education, or a related field is a plus
 </li>
 <li>
 Previous teaching experience or certification in DaF is a plus
 </li>
 </ul>
 
 
 
 
 
 
 
 📩
 
 How to Apply:
 
 
 
 Send your
 
 CV
 
 and a brief
 
 cover letter
 
 to: mannschaft.akademie@gmail.com
 
</div>

DaF Instructor (DaF-Kursleiter/in)

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