etic, servicenow developer - manager Jobs in Cairo

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etic, service designer - senior associate Jobs in Cairo

etic, service designer - senior associate

etic servicenow developer manager

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Manager
 
 
 
 
 Job Description &amp; Summary
 
 
 
 
 The ServiceNow Manager is accountable for leading ServiceNow platform strategy, driving delivery excellence, and ensuring alignment with business goals while promoting best practices across all ServiceNow projects.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Lead end-to-end ServiceNow implementation and enhancement projects from requirements gathering to deployment.
 </li>
 <li>
 Manage and mentor a team of ServiceNow developers and administrators, ensuring skills development and career growth.
 </li>
 <li>
 Oversee the design, development, and maintenance of custom applications and modules on the ServiceNow platform.
 </li>
 <li>
 Configure and implement workflows, forms, business rules, and client/server scripts using JavaScript.
 </li>
 <li>
 Provide architectural guidance and ensure solutions are scalable, secure, and aligned with governance standards.
 </li>
 <li>
 Collaborate with business stakeholders and cross-functional teams to translate requirements into technical solutions.
 </li>
 <li>
 Drive integration of ServiceNow with external systems using REST/SOAP APIs.
 </li>
 <li>
 Establish and enforce coding standards, code reviews, and quality assurance processes.
 </li>
 <li>
 Plan and manage ServiceNow upgrade and enhancement cycles.
 </li>
 <li>
 Act as the primary point of contact for escalations, risks, and delivery challenges.
 
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 7-10 years of working experience in ServiceNow development and implementation.
 </li>
 <li>
 3+ years in a leadership or manager ial role overseeing ServiceNow projects and teams.
 </li>
 <li>
 ServiceNow Certified System Administrator (CSA) &ndash; required.
 </li>
 <li>
 ServiceNow Certified Application Developer (CAD) &ndash; required.
 </li>
 <li>
 ServiceNow ITSM Certification &ndash; preferred.
 </li>
 <li>
 Experience managing multiple ServiceNow projects simultaneously.
 
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 <ul>
 <li>
 Strong leadership, stakeholder management, and project delivery skills.
 </li>
 <li>
 Proficient in JavaScript for client-side and server-side scripting within the ServiceNow platform.
 </li>
 <li>
 Skilled in building custom applications and workflows across modules.
 </li>
 <li>
 Deep understanding of REST and SOAP integrations.
 </li>
 <li>
 Experienced in Agile/Scrum methodologies and leading delivery in an iterative environment.
 </li>
 <li>
 Proficient in HTML, CSS, XML, SOAP, REST.
 </li>
 <li>
 Skilled in using the ServiceNow App Developer tooling.
 
 
 </li>
 </ul>
 
 
 Preferred Skills
 
 
 
 
 <ul>
 <li>
 In-depth knowledge of ServiceNow ITSM, ITOM, and ITAM modules.
 </li>
 <li>
 Experience with Service Catalog, CMDB, and automation workflows.
 </li>
 <li>
 Familiarity with low-code/no-code development on ServiceNow App Engine.
 </li>
 <li>
 Exposure to ServiceNow Flow Designer.
 </li>
 <li>
 Understanding of Performance Analytics and IntegrationHub.
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Compliance, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Coaching and Feedback, Communication, Creativity, CrowdStrike, Dynatrace APM, Embracing Change, Emotional Regulation, Empathy {+ 22 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 Travel Requirements
 
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, ServiceNow Developer - Manager

DXC Consulting & Engineering Services

<div>
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a highly skilled and motivated ServiceNow Technical Consultant to join our dynamic team. This role requires deep expertise in ServiceNow modules, particularly IT Service Management (ITSM), Human Resource Service Delivery (HRSD), and the highly sought-after IT Operations Management (ITOM). The ideal candidate will possess strong technical and consulting skills, with a proven ability to deliver complex ServiceNow solutions that drive business transformation.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage the design, development, and implementation of ServiceNow solutions focusing on ITSM, HRSD, and ITOM modules.
 </li>
 <li>
 Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications and scalable solutions.
 </li>
 <li>
 Provide technical leadership and mentoring to junior team members and stakeholders.
 </li>
 <li>
 Drive process improvements and automation initiatives to optimize service delivery using ServiceNow platform capabilities.
 </li>
 <li>
 Oversee integration of ServiceNow with third-party tools and legacy systems, ensuring seamless workflows.
 </li>
 <li>
 Ensure adherence to best practices and governance in ServiceNow development and administration.
 </li>
 <li>
 Act as a key liaison between business units, IT teams, and vendors, facilitating clear communication and efficient project execution.
 </li>
 <li>
 Maintain up-to-date knowledge of ServiceNow product updates, industry trends, and emerging technologies.
 </li>
 <li>
 Support ITIL-aligned processes and encourage adoption of ITIL best practices to enhance IT service management maturity.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 Strong expertise in ServiceNow ITSM and HRSD modules, including configuration, customization, and implementation.
 </li>
 <li>
 Proven experience with ServiceNow ITOM, encompassing event management, discovery, service mapping, and operational intelligence.
 </li>
 <li>
 Hands-on experience with ServiceNow platform scripting (JavaScript, Glide API), workflows, and integrations.
 </li>
 <li>
 Understanding of ITIL framework and practical application in ServiceNow implementations is a strong plus.
 </li>
 <li>
 Experience with Agile methodologies and DevOps practices in ServiceNow delivery.
 </li>
 <li>
 Excellent problem-solving, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to work independently and lead teams in a fast-paced, client-facing environment.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field; relevant certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, and ITIL Foundation preferred.
 
 
 </li>
 </ul>
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 
 
 
 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
 
 here
 
 
 .
 
 
</div>

ServiceNow Technical Consultant

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Manager
 
 
 
 Job Description &amp; Summary
 
 
 
 The PwC ETIC is looking for an experienced Applied AI Solution Architect to join our team. The successful candidate will be an integral part of our team and will be responsible for providing technical consulting services to our clients. As a consultant, you will be able to envision, build, deploy and operationalize an end-to-end machine learning (ML) and AI pipeline.
 
 
 The successful candidate must have a solid technical background in the workflow and pipeline architectures of ML and deep learning. Other responsibilities will include providing guidance to clients on business requirements and developing solutions based on best practices and industry trends.
 
 
 The ideal candidate must have superior communication and problem-solving skills, as well as deep expertise in advanced analytics tools (such as SAS, R and Python) along with applied mathematics, ML and Deep Learning frameworks (such as TensorFlow) and ML techniques (such as random forest and neural networks). They must also have a passion for delivering solutions that exceed the needs of our clients.
 
 
 We are looking for someone who is a team player, proactive, and able to effectively manage multiple tasks. The successful candidate should also have excellent presentation skills and be able to quickly adapt to changing customer requirements.
 
 
 If you believe you have the skills and experience to become a successful part of our team, we would be delighted to hear from you.
 
 
 Creating technical architectures and choosing ideal tools &amp; technologies - Developing and implementing AI models and algorithms - Planning for the integration of newly created solutions into the existing ecosystem - Translating the suggestions of stakeholders and BAs into technical language by elaborating the vision of the project - Work closely with security and risk leaders to foresee and overturn risks - Collaborate with data scientists and AI professionals to augment digital transformation efforts - Keep up to date with new technologies and solutions that can add value
 
 
 
 Requirements
 
 : - Degree in Computer Science or related field - Minimum 8+ years of experience in Applied AI Solution Architecture - Proficiency in machine learning frameworks such as TensorFlow, Keras, and PyTorch - Experience with programming languages such as Python, Java, and C++ - Familiarity with cloud computing platforms such as AWS, Azure, and Google Cloud - Experience with big data technologies such as Hadoop and Spark - Knowledge of data warehousing and ETL tools - Excellent problem solving and communication skills - Ability to work independently as well as in a team - Ability to handle customer queries and provide timely solutions
 
 
 
 Preferable
 
 : To have a minimum of a master&rsquo;s degree in computer science, data science or an AI-related discipline. You will need a proven track record of implementing machine-learning solutions, development in multiple languages and statistical analysis. You will also need to be familiar with a whole host of other approaches used in practical applications of machine learning.
 
 
 
 What we offer:
 
 Flexible working arrangements (Flex-work, Home Office) Refer-a-Friend &ndash; get a bonus in the employee referral program Wide range of leading-edge trainings (including language courses) Family Medical Insurance Yearly Bonus At PwC, The skills we look for in future employees. All our people need to demonstrate the skills and behaviors that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviors make up our global leadership framework, &lsquo;The PwC Professional&rsquo;. The PwC Professional focuses on five core attributes; whole leadership, business acumen, technical and digital, global and inclusive, and relationships. We use this framework to recruit, develop and assess our people, at all grades and all areas of our business, because we expect all of our people to be leaders.
 
 
 
 Whole leadership
 
 : The ability to lead yourself and others to make a difference and create a positive impact in a responsible, authentic, resilient, inclusive and passionate manner.
 
 
 
 Global acumen:
 
 The ability to operate and collaborate effectively with a mindset that transcends boundaries and embraces diverse perspectives.
 
 
 
 Technical and Digital :
 
 Focus on fast growing technologies and how to make use of them towards digital transformation.
 
 
 
 Business acumen:
 
 The ability to bring business knowledge, innovation and insight to create distinctive value for clients and PwC.
 
 Relationships:
 
 The ability to build relationships of high value which are genuine and meaningful.
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 0%
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, AI Solution Architect- Manager

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 
 About PwC:
 
 At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.
 
 
 
 Role Description/ Purpose
 
 
 
 Technical Business analyst working in a team of analysts on digital asset delivery.
 
 
 
 Key Responsibilities/ Activities
 
 
 
 Details on the core tasks and activities that the person will perform
 
 
 Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.
 
 
 
 Key Skills Required
 
 
 
 
 Management Requirements
 
 management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders&rsquo; requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders&rsquo; needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)
 
 
 
 Business Process Workflow
 
 Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)
 
 
 
 Business Process Improvement
 
 Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)
 
 
 
 Non-Functional Requirement (NFR)
 
 A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)
 
 
 
 Developing User Stories
 
 Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)
 
 
 
 Requirement Workshops
 
 Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)
 
 
 
 Relevant Experience Areas
 
 
 
 Fluent German and English language proficiency
 
 
 8+ years of relevant work experience in Business Analysis
 
 
 Particular industries, domains or technologies that the person should be familiar with
 
 
 Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.
 
 
 
 Training/ Qualifications Required
 
 
 
 Any certifications, educational background or mandatory training
 
 
 Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification
 
 
 
 Preferred Communication Skills
 
 
 
 Expectations for internal or client engagement levels and of English proficiency
 
 
 Multiple, virtual meetings, written, high level of english proficience
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, Business Analyst - Manager (German Speaker Only)

ELSEWEDY ELECTRIC

<div>
 
 
 
 About us:
 
 
 
 
 
 
 
 Elsewedy Electric: Powering Progress, Empowering People
 
 
 
 
 
 For over 80 years,
 
 Elsewedy Electric
 
 has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire &amp; cable, electrical equipment, engineering &amp; construction, digital solutions, and infrastructure investments.
 
 
 Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being.
 
 
 Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.
 
 
 
 
 
 This job opportunity is offered by
 
 Elsewedy Electric Graduate Development Program.
 
 The program is designed for Graduates with 0-2 years of experience. The program offers various job rotations, mentorships, coaching &amp; trainings. 2024 &amp; 2025 Graduates are welcomed to apply.
 
 
 
 
 
 
 
 Professional Experience Required
 
 
 
 <ul>
 <li>
 Hands-on experience with ticketing systems (e.g., Azure, Jira, ServiceNow) and incident management processes.
 </li>
 <li>
 Exposure to smart metering, prepaid metering, or embedded device solutions is a strong advantage.
 </li>
 <li>
 Basic experience in issue classification and escalation procedures across software, hardware, and firmware.
 </li>
 <li>
 Familiarity with remote diagnostics, data validation, and system monitoring tools.
 </li>
 <li>
 Strong communication skills with the ability to guide customers through troubleshooting steps clearly and effectively.
 </li>
 <li>
 Serve as the first point of contact for customers to capture and understand technical issues via email or WhatsApp.
 </li>
 <li>
 Classify, log, and track incidents (software, hardware, firmware, connectivity, etc.) using the Azure ticketing system.
 </li>
 <li>
 Perform basic troubleshooting and resolve straightforward technical issues promptly.
 </li>
 <li>
 Escalate complex cases to Level 2 support (software/hardware) with complete diagnostic details.
 </li>
 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 
 Academic Qualifications:
 
 Bachelor&rsquo;s degree in Electrical &amp; Machine Power Engineering, Mechatronics, Communication.
 </li>
 <li>
 
 Language Proficiency:
 
 Fluent in English (spoken and written)
 </li>
 <li>
 
 Years of Experience:
 
 0-2 Years of experience in the same field.
 </li>
 </ul>
 
 
</div>

Technical Support Engineer

<div>
 <ul>
 <li>
 entation skills to create detailed technical specifications, code comments, and support materials.
 </li>
 <li>
 
 Business Alignment:
 
 Basic understanding of core business processes and the ability to align integration solutions with functional requirements.
 </li>
 </ul>
 
 
 
 
 Academic Education &amp; Professional Certifications:
 
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's degree in Computer Science, Information Systems Management, or an equivalent technology-related discipline.
 </li>
 <li>
 
 Experience:
 
 
 3 to 5+ years of practical experience
 
 with integration technologies such as EAI/iPaaS platforms, API management, and ETL tools.
 </li>
 <li>
 
 Certifications (Preferred):
 
 
 Boomi Integration Developer Certification
 
 , MuleSoft Certified Developer, or other relevant platform-specific developer certifications.
 </li>
 <li>
 
 Language:
 
 English proficiency is a must.
 </li>
 </ul>
 
 
 
 
 Technical Skills &amp; Knowledge:
 
 
 
 
 <ul>
 <li>
 
 EAI/iPaaS Tools:
 
 Deep, hands-on experience with the configuration and development features of the chosen Enterprise Application Integration platform.
 </li>
 <li>
 
 OS/DB Fundamentals:
 
 Proficiency in operating systems (
 
 Windows, Linux
 
 ), databases (
 
 SQL, Oracle
 
 ), and networking fundamentals is essential for troubleshooting and platform maintenance.
 </li>
 <li>
 
 Programming:
 
 Foundational knowledge of programming languages like
 
 Java/XML
 
 and scripting (e.g., Groovy, JavaScript) often used for custom integration logic.
 </li>
 <li>
 
 Application Platforms:
 
 Experience integrating with enterprise applications such as Oracle and Microsoft platforms, and familiarity with mobile application integration concepts (iOS/Android) is a plus.
 </li>
 </ul>
 
 
</div>

EAI Tool Developer

Explore 327+ Etic servicenow developer manager in Cairo this November. Find roles across top companies and apply now to boost your career.

327 etic servicenow developer manager jobs IN Cairo

ETIC, ServiceNow Developer - Manager

ETIC, ServiceNow Developer - Manager

ServiceNow Technical Consultant

ETIC, AI Solution Architect- Manager

ETIC, Business Analyst - Manager (German Speaker Only)

Technical Support Engineer

EAI Tool Developer