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associate sales executive - it sales Jobs in Oman

associate sales executive - it sales

customer service & sales executive Jobs in Oman

customer service & sales executive

event sales executive

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 Event Sales Executive
 
 
 The Event Sales Executive is responsible for generating and converting event-related business opportunities, ensuring smooth planning and flawless execution of meetings, banquets, weddings, and social functions. This role focuses on client relationship management, sales conversion, and effective coordination with internal departments to deliver memorable guest experiences while maximizing revenue and profitability.
 
 
 Key Responsibilities
 
 
 Sales &amp; Business Development
 
 
 <ul>
 <li>
 Actively solicit new event business through sales calls, networking, referrals, and follow-ups.
 </li>
 <li>
 Prepare and present proposals, quotations, and contracts tailored to client requirements.
 </li>
 <li>
 Maximize sales opportunities by upselling banquet packages, F&amp;B options, and value-added services.
 </li>
 <li>
 Maintain a healthy pipeline of leads and ensure timely conversion of inquiries into confirmed bookings.
 
 
 </li>
 </ul>
 Client Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with corporate clients, wedding planners, travel agents, and social event organizers.
 </li>
 <li>
 Conduct site inspections and pre-event meetings with clients to understand needs and expectations.
 </li>
 <li>
 Provide personalized service, ensuring clear communication and professional handling of all client inquiries.
 </li>
 <li>
 Implement effective post-event follow-ups to secure repeat and referral business.
 
 
 </li>
 </ul>
 Event Coordination &amp; Execution
 
 
 <ul>
 <li>
 Liaise with the Groups &amp; Events, Banquet Operations, Culinary, and F&amp;B teams to ensure seamless event delivery.
 </li>
 <li>
 Communicate all event details accurately in Banquet Event Orders (BEOs).
 </li>
 <li>
 Attend pre-event briefings and, when necessary, support on-site coordination to guarantee flawless service.
 </li>
 <li>
 Handle last-minute changes and ensure quick, professional resolution of client concerns.
 
 
 </li>
 </ul>
 Administration &amp; Reporting
 
 
 <ul>
 <li>
 Maintain accurate client records and contracts in the CRM system.
 </li>
 <li>
 Prepare daily, weekly, and monthly sales reports, highlighting pipeline progress and conversion ratios.
 </li>
 <li>
 Track event revenue, average checks, and covers to support forecasting and budgeting.
 
 
 </li>
 </ul>
 Financial Responsibility
 
 
 <ul>
 <li>
 Achieve assigned revenue targets through proactive sales and upselling strategies.
 </li>
 <li>
 Ensure pricing and contract negotiations align with company profitability guidelines.
 </li>
 <li>
 Monitor payment schedules, deposits, and invoicing to support financial accuracy.
 
 
 </li>
 </ul>
 Teamwork &amp; Collaboration
 
 
 <ul>
 <li>
 Work closely with the Director of Groups &amp; Events and Sales Managers to align on strategy and key accounts.
 </li>
 <li>
 Collaborate with marketing for promotional materials, event packages, and social media campaigns.
 </li>
 <li>
 Support banquet operations and service teams during peak periods or high-profile events.
 
 
 </li>
 </ul>
 Key Competencies
 
 
 <ul>
 <li>
 Strong sales, negotiation, and customer service skills.
 </li>
 <li>
 Excellent organizational abilities and attention to detail.
 </li>
 <li>
 Ability to handle multiple inquiries and events simultaneously.
 </li>
 <li>
 Professional communication skills, both written and verbal.
 </li>
 <li>
 Proficiency in CRM systems, Microsoft Office, and event management software.
 </li>
 </ul>
</div>

Event Sales Executive

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 Sales Executive (Russian Speaking)
 
 
 The Sales Executive (Russian Speaking) is responsible for driving sales and revenue growth from the Russian-speaking market segment. This role focuses on developing strong relationships with Russian-speaking clients, travel agents, and corporate partners, ensuring seamless communication and exceptional service. The incumbent will work closely with the Sales &amp; Marketing team and other operational departments to maximize market share, achieve revenue targets, and position Shangri-La as the preferred choice for leisure and business travelers.
 
 
 Key Responsibilities
 
 
 Sales &amp; Business Development
 
 
 <ul>
 <li>
 Proactively source new business from the Russian-speaking leisure, corporate, and MICE segments.
 </li>
 <li>
 Conduct sales calls, client visits, and participate in trade shows and roadshows targeting Russian-speaking markets.
 </li>
 <li>
 Prepare proposals, quotations, and contracts in Russian and English to meet client requirements.
 </li>
 <li>
 Identify opportunities to upsell rooms, suites, and F&amp;B packages to maximize revenue.
 
 
 </li>
 </ul>
 Client Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with Russian-speaking clients, tour operators, and travel agencies.
 </li>
 <li>
 Conduct site inspections and FAM trips for potential clients from the Russian market.
 </li>
 <li>
 Ensure all communication and service delivery are culturally adapted and language-appropriate.
 </li>
 <li>
 Provide post-stay follow-ups to maintain loyalty and secure repeat business.
 
 
 </li>
 </ul>
 Market Intelligence &amp; Reporting
 
 
 <ul>
 <li>
 Monitor competitor activities and market trends in the Russian-speaking market.
 </li>
 <li>
 Share regular market updates and business intelligence with the Director of Sales &amp; Marketing.
 </li>
 <li>
 Maintain accurate records of accounts, leads, and activities in the CRM system.
 </li>
 <li>
 Prepare weekly and monthly reports on performance, pipeline, and conversion rates.
 
 
 </li>
 </ul>
 Event &amp; Group Coordination
 
 
 <ul>
 <li>
 Support Russian-speaking groups and events, ensuring smooth communication between clients and operational teams.
 </li>
 <li>
 Translate and clarify client requirements for Banqueting, Rooms, and F&amp;B teams.
 </li>
 <li>
 Attend pre-conference and post-event meetings when required to ensure guest satisfaction.
 
 
 </li>
 </ul>
 Financial Accountability
 
 
 <ul>
 <li>
 Achieve assigned sales and revenue targets from the Russian-speaking segment.
 </li>
 <li>
 Ensure pricing and contract negotiations meet profitability guidelines.
 </li>
 <li>
 Track account production and contribution to overall hotel revenue.
 
 
 </li>
 </ul>
 Teamwork &amp; Collaboration
 
 
 <ul>
 <li>
 Work closely with Reservations, Front Office, and Guest Relations to ensure seamless handling of Russian-speaking guests.
 </li>
 <li>
 Collaborate with Marketing to design campaigns, brochures, and online content tailored for Russian markets.
 </li>
 <li>
 Support cross-department initiatives to enhance service for Russian-speaking guests.
 
 
 </li>
 </ul>
 Key Competencies
 
 
 <ul>
 <li>
 Native or fluent proficiency in Russian (spoken and written) and strong command of English.
 </li>
 <li>
 Proven sales experience in hospitality, preferably in leisure or corporate markets.
 </li>
 <li>
 Strong communication and negotiation skills with cultural sensitivity.
 </li>
 <li>
 Ability to manage multiple accounts and projects simultaneously.
 </li>
 <li>
 Proficiency in Microsoft Office and CRM/sales systems.
 </li>
 </ul>
</div>

Sales Executive (Russian Speaking)

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 Sales Executive (Local Corporate Accounts &amp; Government)
 
 
 The Sales Executive (Local Corporate Accounts &amp; Government) is responsible for developing and maintaining strong relationships with local corporate clients, government entities, and semi-government institutions. This role focuses on maximizing revenue from room sales, meetings, conferences, and banqueting business while ensuring seamless service delivery. The incumbent will actively engage with key stakeholders, negotiate contracts, and collaborate with internal departments to achieve sales targets and strengthen Shangri-La&rsquo;s position as the preferred partner for local business and government hospitality needs.
 
 
 Key Responsibilities
 
 
 Sales &amp; Business Development
 
 
 <ul>
 <li>
 Actively source and secure business from local corporate accounts and government organizations.
 </li>
 <li>
 Conduct regular sales calls, client visits, and networking activities to maintain strong visibility in the market.
 </li>
 <li>
 Prepare and present proposals, contracts, and rate agreements that align with business requirements and profitability goals.
 </li>
 <li>
 Identify and develop new opportunities to increase market share in the government and corporate segments.
 
 
 </li>
 </ul>
 Client Relationship Management
 
 
 <ul>
 <li>
 Build long-term partnerships with decision-makers in ministries, government offices, and corporate companies.
 </li>
 <li>
 Provide personalized service and act as the main point of contact for assigned accounts.
 </li>
 <li>
 Organize site inspections, familiarization visits, and corporate hospitality events to showcase hotel facilities.
 </li>
 <li>
 Ensure professional follow-up and service recovery to secure repeat and referral business.
 
 
 </li>
 </ul>
 Market Intelligence &amp; Reporting
 
 
 <ul>
 <li>
 Monitor competitor activities, government policies, and business trends that may affect demand.
 </li>
 <li>
 Provide regular updates and recommendations to the Director of Sales &amp; Marketing on account performance and opportunities.
 </li>
 <li>
 Maintain accurate records of all sales activities and client communications in the CRM system.
 </li>
 <li>
 Prepare weekly and monthly sales reports highlighting pipeline status and conversion ratios.
 
 
 </li>
 </ul>
 Contracting &amp; Negotiations
 
 
 <ul>
 <li>
 Negotiate local corporate and government rate agreements within company guidelines.
 </li>
 <li>
 Ensure contracts are accurate, up-to-date, and aligned with budgeted revenue goals.
 </li>
 <li>
 Monitor account performance and ensure production commitments are achieved.
 
 
 </li>
 </ul>
 Event &amp; Group Coordination
 
 
 <ul>
 <li>
 Work closely with Groups &amp; Events and F&amp;B teams to coordinate corporate and government meetings, banquets, and conferences.
 </li>
 <li>
 Attend pre-event meetings to ensure client expectations are clearly communicated to operations.
 </li>
 <li>
 Support execution and follow-up for large-scale government and corporate functions.
 
 
 </li>
 </ul>
 Financial Accountability
 
 
 <ul>
 <li>
 Achieve and exceed assigned revenue targets from local corporate and government accounts.
 </li>
 <li>
 Optimize account contribution by increasing room nights, banquet covers, and F&amp;B spend.
 </li>
 <li>
 Monitor outstanding payments and support Finance in timely collection.
 
 
 </li>
 </ul>
 Teamwork &amp; Collaboration
 
 
 <ul>
 <li>
 Collaborate with Marketing to create targeted campaigns and promotions for corporate and government sectors.
 </li>
 <li>
 Coordinate with Reservations and Front Office to ensure smooth booking processes and guest handling.
 </li>
 <li>
 Support cross-departmental initiatives to strengthen overall guest satisfaction.
 
 
 </li>
 </ul>
 Key Competencies
 
 
 <ul>
 <li>
 Proven sales experience in hospitality, preferably with focus on corporate and government segments.
 </li>
 <li>
 Strong networking and relationship-building skills with local business communities.
 </li>
 <li>
 Excellent communication, negotiation, and presentation abilities.
 </li>
 <li>
 Cultural awareness and knowledge of government protocols and procedures.
 </li>
 <li>
 Proficiency in Microsoft Office, CRM, and hotel sales systems.
 </li>
 </ul>
</div>

Sales Executive (Local Corporate Accounts & Government)

<div>
 
 Shangri-La Barr Al Jissah Muscat , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 
 
 The Director of Groups &amp; Events is responsible for the strategic leadership, operational efficiency, and financial performance of the Groups &amp; Events division. This role ensures seamless execution of conferences, banquets, weddings, and corporate functions, delivering exceptional guest experiences while maximizing revenue and profitability. The incumbent will oversee the Events, Catering, and Banqueting teams, collaborating closely with Sales, F&amp;B, Rooms, and other departments to uphold Shangri-La&rsquo;s service standards and reputation for excellence.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Event Planning &amp; Execution
 
 
 
 <ul>
 <li>
 Ensure flawless planning and delivery of all events, meetings, and banquets in line with guest expectations and brand standards.
 </li>
 <li>
 Conduct regular site inspections of function venues and back-of-house areas to monitor setup, cleanliness, and service readiness.
 </li>
 <li>
 Oversee event design, theming, and service delivery to maintain creativity, attention to detail, and consistency.
 </li>
 <li>
 Coordinate with culinary and F&amp;B teams to ensure quality, timing, and presentation of food and beverage offerings.
 
 
 </li>
 </ul>
 
 Guest Experience &amp; Service Standards
 
 
 
 <ul>
 <li>
 Guarantee personalized service by understanding guest needs and providing tailored event solutions.
 </li>
 <li>
 Implement and maintain service guidelines with strong emphasis on guest satisfaction and service recovery.
 </li>
 <li>
 Engage directly with event hosts and key clients to build long-term relationships and ensure repeat business.
 
 
 </li>
 </ul>
 
 Hygiene, Safety &amp; Compliance
 
 
 
 <ul>
 <li>
 Enforce Shangri-La&rsquo;s hygiene, safety, and sanitation protocols across all banquet and meeting spaces.
 </li>
 <li>
 Ensure compliance with fire safety, health, and licensing requirements for all events.
 
 
 </li>
 </ul>
 
 Administration, Reports &amp; Communication
 
 
 
 <ul>
 <li>
 Review daily and overnight reports to track event operations and progress.
 </li>
 <li>
 Share key information and updates from other divisions with the Groups &amp; Events team.
 </li>
 <li>
 Conduct daily and pre-event briefings with banquet leaders and planners to ensure operational alignment.
 </li>
 <li>
 Attend EXCOM meetings and contribute insights related to events and group business.
 
 
 </li>
 </ul>
 
 Meetings &amp; Reviews
 
 
 
 <ul>
 <li>
 Lead monthly Groups &amp; Events meetings to review:
 </li>
 <ul>
 <li>
 Maintenance needs and Engineering updates
 </li>
 <li>
 Sales &amp; Catering pipeline updates
 </li>
 <li>
 Event achievements, challenges, and feedback
 </li>
 <li>
 Training needs and service improvement plans
 
 </li>
 </ul>
 </ul>
 
 Budgeting &amp; Forecasting
 
 
 
 <ul>
 <li>
 Prepare annual budgets and forecasts for the Groups &amp; Events division based on historical data, market trends, and future demand.
 </li>
 <li>
 Monitor daily revenue, covers, and average spend per event.
 </li>
 <li>
 Provide rolling three-month forecasts and highlight variances to RGM and DOF.
 
 
 </li>
 </ul>
 
 Strategic Leadership
 
 
 
 <ul>
 <li>
 Develop and execute business strategies to grow MICE (Meetings, Incentives, Conferences, and Exhibitions) and social event market share.
 </li>
 <li>
 Identify and pursue new business opportunities through competitor analysis and market intelligence.
 </li>
 <li>
 Drive innovation in event offerings, packages, and guest experiences while maintaining profitability.
 
 
 </li>
 </ul>
 
 Operational Management
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations of banqueting, events, and catering services.
 </li>
 <li>
 Ensure timely and accurate event setup, service delivery, and breakdown.
 </li>
 <li>
 Maintain high standards of d&eacute;cor, equipment, and service across all event venues.
 
 
 </li>
 </ul>
 
 Financial Oversight
 
 
 
 <ul>
 <li>
 Manage event-related financials, including revenue generation, cost control, and profitability analysis.
 </li>
 <li>
 Optimize cost per cover and monitor cost of sales in coordination with F&amp;B and Culinary.
 </li>
 <li>
 Implement yield strategies for banquet spaces to maximize revenue opportunities.
 
 
 </li>
 </ul>
 
 Team Development
 
 
 
 <ul>
 <li>
 Lead, coach, and develop the Groups &amp; Events leadership team to deliver consistent excellence.
 </li>
 <li>
 Foster a culture of collaboration, accountability, and guest-centric service.
 </li>
 <li>
 Ensure succession planning and professional growth through training and development programs.
 
 
 </li>
 </ul>
 
 Client &amp; Guest Engagement
 
 
 
 <ul>
 <li>
 Build strong partnerships with corporate, government, and social clients to drive repeat and referral business.
 </li>
 <li>
 Actively participate in client meetings, pre-event planning sessions, and post-event evaluations.
 </li>
 <li>
 Develop client appreciation initiatives and maintain strong networks within the local and regional MICE market.
 </li>
 </ul>
</div>

Director of Groups and Events

MTS Globe

<div>Company: DESERT GATE TOURISM - OMAN

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.

We are seeking a Project Executive &ndash; Charter Groups to support the management and coordination of all operational aspects of charter group services, including airport transfers, excursions, and roundtrip programs. The role focuses on ensuring smooth execution of daily operational tasks, accurate system records, and timely communication between internal departments, suppliers, and field teams.

The ideal candidate is highly organized, detail-oriented, and possesses strong communication skills, with the ability to multitask and work effectively in a fast-paced environment.

Charter Airport Transfers
<ul><li>
Check and summarize seat production from supplier portals.</li>
<li>Update REPs and Operations teams on seat sales and allocations.</li>
<li>Prepare weekly passenger transfer lists and coordinate with the Snr Project Manager on vehicle allocation.</li>
<li>Send internal correspondence to the Operations team regarding charter transfers.</li>
<li>Create records in the system to ensure accurate data entry and traceability.</li>
<li>Generate invoices for charter-related services.</li>
</ul>
Excursion Management
<ul><li>
Track online and on-site excursion sales, maintaining daily and weekly updates.</li>
<li>Coordinate with the system administrator to correct data discrepancies or system errors.</li>
</ul>
Round Trip Coordination
<ul><li>
Track sales and ensure release of unsold rooms 19 days prior to group arrival.</li>
<li>Prepare and send rooming lists and LPOs to hotels according to confirmed itineraries.</li>
<li>Create system records for each group and communicate program details to Operations.</li>
</ul>
Administrative &amp; Support Functions
<ul><li>
Maintain updated operational records and ensure proper filing for audit and reference purposes.</li>
<li>Liaise with the finance department to support invoicing and reconciliation processes.</li>
<li>Support REPs with basic operational coordination when needed.</li>
<li>Contribute to daily communication flow between field staff, suppliers, and internal teams.</li></ul></div>
 
<ul><li>Bachelor&rsquo;s degree in Tourism, Hospitality Management, Business Administration, Event Management, or a related field preferred</li>
<li>Industry Experience &ndash; Minimum of 2-3 years of experience ravel, or event operations, preferably within a Destination Management Company (DMC).</li>
<li>Technical Acumen &ndash; good knowledge of reservation and operations systems and supplier portals.</li>
<li>Analytical Ability &ndash; Capable of tracking and reconciling data accurately across multiple systems.</li>
<li>Specialist Knowledge &ndash; a good understanding of group travel, charter logistics; destination product knowledge would be an advantage</li>
<li>Language Skills &ndash; Fluent in English (spoken and written) is essential, Polish language skills would be an advantage</li>
<li>IT Proficiency &ndash; Comfortable using reservation systems, Microsoft Office, and itinerary planning tools.</li></ul>

Project Executive – Charter Groups - DMC/Tourism

White Wall Digital Solutions

Location: Muscat, OmanType: Full-Time | On-SiteIndustry: Software, Event Tech, Interactive ExperiencesCompany: White Wall Digital Solutions &ndash; whitewall.om (website and Instagram)About UsWhite Wall Digital Solutions is one of Oman&rsquo;s most exciting players in digital signage, interactive experiences, and event technologies. With clients like Oxy, OQ, Omantel, and Takaful Oman Insurance, we deliver innovative tech solutions across events, exhibitions, and corporate installations.As we scale up our operations and events division, we&rsquo;re looking for a detail-oriented and reliable Admin &amp; Operations Executive to keep everything running smoothly &mdash; from procurement and logistics to documentation and scheduling.Your RoleYou&rsquo;ll be the operational backbone of the company &mdash; handling day-to-day admin tasks, coordinating with suppliers and vendors, ensuring on-time deliveries, and supporting on-site, the team in organizing events, installations, and activations. If you&rsquo;re highly organized, proactive, and thrive in a fast-paced environment, we&rsquo;d love to meet you.Key Responsibilities<ul><li>Manage administrative duties including document filing, purchase requests, and office supplies</li><li>Coordinate logistics and delivery schedules for screens, kiosks, and event equipment</li><li>Handle vendor communication, quotations, and purchase orders</li><li>Maintain databases for equipment, inventory, and project status</li><li>Prepare proposals, invoices, delivery notes, and basic documentation for clients</li><li>Support onsite setups and teardown for events, installations, and activations when needed</li><li>Follow up with suppliers for timelines, warranty items, and AMC-related issues</li><li>Maintain company calendars, checklists, and follow-up logs across teams</li></ul>Requirements<ul><li>1&ndash;3 years of experience in an administrative, logistics, or operations support role</li><li>Strong organizational and time management skills</li><li>Proficiency in Microsoft Office / Google Workspace (Docs, Sheets, Calendar)</li><li>Bonus: Experience in the events, exhibitions, or software industries</li><li>Bonus: Familiarity with Notion, Asana, or similar task management tools</li><li>Strong written and verbal communication in English (Arabic is a plus)</li><li>Ability to handle multiple tasks and deadlines without supervision</li><li>Valid Omani driving license is a strong advantage</li></ul>What We Offer<ul><li>Stable, long-term role in a fast-growing company</li><li>Diverse work environment with exposure to high-profile clients and events</li><li>Opportunity to learn and grow within the digital and tech space</li><li>Involvement in some of Oman&rsquo;s most exciting exhibitions and activations</li><li>Supportive team and room to take initiative</li><li>Base pay and performance driven incentives</li></ul>Job Type: Full-time

Admin & Operations Executive

IHG Hotels & Resorts

<div>
 At Crowne Plaza Muscat OCEC, we are looking for a passionate and detail-oriented Crowne Meeting Manager to lead and deliver seamless, professional, and memorable meetings and events for our guests. As the single point of contact for all event planners, you will ensure the success of every event from initial inquiry to final billing, aligned with IHG&rsquo;s &ldquo;Meetings Service Promise&rdquo; and the Crowne Plaza Meetings brand standards. You will play a pivotal role in delivering exceptional experiences for business travellers and event organizers at our premier hotel located adjacent to the Oman Convention &amp; Exhibition Centre.
 
 
 YOUR DAY-TO-DAY:
 
 
 <ul>
 <li>
 Act as the single point of contact for all assigned meeting planners and event organizers.
 </li>
 <li>
 Conduct pre-event consultations to understand client needs, objectives, and expectations.
 </li>
 <li>
 Work closely with the Sales, Reservations, F&amp;B, and Banquet teams to confirm event details.
 </li>
 <li>
 Prepare and distribute Banquet Event Orders (BEOs) and other internal communication to operational teams.
 </li>
 <li>
 Assist clients with meeting room setups, A/V requirements, signage, branding, menus, and accommodation arrangements.
 </li>
 <li>
 Be present during events to coordinate and ensure service excellence.
 </li>
 <li>
 Serve as the onsite contact for clients, ensuring smooth execution and timely resolution of any issues.
 </li>
 <li>
 Communicate in real-time with relevant departments to handle last-minute changes or requests.
 </li>
 <li>
 Monitor quality of services delivered throughout the event lifecycle.
 </li>
 <li>
 Conduct post-event evaluations with clients to gather feedback and identify areas of improvement.
 </li>
 <li>
 Ensure accurate and timely billing in coordination with the Finance department.
 </li>
 <li>
 Follow up on future business potential and maintain relationships for repeat business.
 
 
 </li>
 </ul>
 WHAT WE NEED FROM YOU:
 
 
 <ul>
 <li>
 Degree or diploma in Hospitality Management, Business, or related field.
 </li>
 <li>
 Minimum of 2&ndash;3 years in Meetings &amp; Events, Banquet Sales, or similar roles within a 4- or 5-star hotel.
 </li>
 <li>
 Experience in handling corporate meetings, conferences, exhibitions, and social events.
 </li>
 <li>
 Previous IHG experience or familiarity with IHG standards is highly preferred.
 </li>
 <li>
 Strong communication and interpersonal skills, both written and verbal.
 </li>
 <li>
 Proficient in Microsoft Office, Delphi.fdc, Opera, or similar hotel management systems.
 </li>
 <li>
 Strong organizational and multi-tasking abilities.
 </li>
 <li>
 High attention to detail and commitment to delivering outstanding service.
 </li>
 <li>
 Ability to remain calm under pressure and problem-solve on the spot.
 </li>
 <li>
 Knowledge of AV equipment, room setups, and event operations.
 
 
 </li>
 </ul>
 WHAT YOU CAN EXPECT FROM US:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Crowne Meeting Manager

Explore 172+ Event sales executive in Oman this November. Find roles across top companies and apply now to boost your career.