assistant manager - business hr Jobs in Mumbai

assistant manager - business hr

assistant manager human resources Jobs in Mumbai

assistant manager human resources

associate vice president human resources Jobs in Mumbai

associate vice president human resources

ethics assistant manager (hr) Jobs in Mumbai

ethics assistant manager (hr)

executive - hr

executive hr

Puratos

<div>
 
 Do you have the appetite to Grow Your Magic?
 
 
 
 
 Our Mission
 
 
 
 At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.
 
 
 We are more than 10.000 employees in over 70 countries and a consolidated turnover of 2.8 billion euros (in 2022). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.
 
 
 
 Position Overview
 
 
 
 Based at
 
 Mumbai,
 
 India location, in order to strengthen our HR &amp; Admin team we are currently seeking an:
 
 
 
 Human Resources Executive
 
 
 
 (
 
 Mumbai - India
 
 )
 
 
 Reporting directly to the HR Head and contributes to the overall success of the organization by supporting in HR &amp; Admin operations and reporting.
 
 
 
 MISSION
 
 
 
 We are seeking a dynamic and detail-oriented HR professional to join our team. The ideal candidate will be responsible for executing core HR functions including salary processing, training coordination, induction management, recruitment, employee engagement, and data maintenance on SAP SuccessFactors.
 
 
 Prior experience in an HRBP role will be a strong advantage.
 
 
 
 Key Accountabilities
 
 
 
 
 Compensation &amp; Payroll:
 
 
 
 <ul>
 <li>
 Collate and validate salary data from relevant sources.
 </li>
 <li>
 Ensure timely and accurate salary processing.
 </li>
 <li>
 Provide HR provisions for salary budgeting and forecasting.
 
 
 </li>
 </ul>
 
 Training &amp; Development:
 
 
 
 <ul>
 <li>
 Collect and organize data related to employee training needs.
 </li>
 <li>
 Coordinate and schedule training programs.
 </li>
 <li>
 Track participation and feedback for continuous improvement.
 
 
 </li>
 </ul>
 
 Induction &amp; Onboarding:
 
 
 
 <ul>
 <li>
 Conduct and schedule induction sessions for new hires.
 </li>
 <li>
 Ensure attendance and engagement of all relevant stakeholders.
 </li>
 <li>
 Maintain induction records and feedback.
 
 
 </li>
 </ul>
 
 Recruitment:
 
 
 
 <ul>
 <li>
 Manage end-to-end recruitment processes (directly or via agencies).
 </li>
 <li>
 Screen candidates, schedule interviews, and support hiring managers.
 </li>
 <li>
 Maintain recruitment dashboards and reports.
 
 
 </li>
 </ul>
 
 Employee Engagement:
 
 
 
 <ul>
 <li>
 Plan and execute employee engagement initiatives.
 </li>
 <li>
 Monitor employee satisfaction and suggest improvements.
 
 
 </li>
 </ul>
 
 HR Systems &amp; Data Management:
 
 
 
 <ul>
 <li>
 Maintain and update employee data on SAP SuccessFactors.
 </li>
 <li>
 Create and manage HR master data.
 </li>
 <li>
 Ensure data accuracy and compliance with internal policies.
 
 
 </li>
 </ul>
 
 Insurance Coverage &amp; Management:
 
 
 
 <ul>
 <li>
 Manage monthly additions and deletions in the employee insurance database.
 </li>
 <li>
 Ensure new employees are enrolled in insurance plans promptly.
 </li>
 <li>
 Remove exited employees from insurance coverage in a timely manner.
 </li>
 <li>
 Coordinate with insurance providers and maintain accurate records.
 
 
 </li>
 </ul>
 
 COMPETENCIES / PROFILE
 
 
 
 <ul>
 <li>
 Proven experience in HR operations; HRBP experience preferred.
 </li>
 <li>
 Proficiency in SAP SuccessFactors is a must.
 </li>
 <li>
 Advanced skills in Microsoft Excel and PowerPoint.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Pleasing personality with a professional demeanor.
 </li>
 <li>
 Ability to work independently and manage multiple priorities.
 
 
 </li>
 </ul>
 
 Desirable &ndash;
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 3&ndash;5 years of relevant HR experience.
 </li>
 </ul>
</div>

Executive - HR

<div>
 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it&rsquo;s your career and &lsquo;It&rsquo;s yours to build&rsquo; which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
 
 
 
 The opportunity: Executive- HR - CBS - TAL - Enablement - Mumbai
 
 
 
 
 CBS - TAL - Enablement:
 
 
 
 As a member of the Core Business Services (CBS), you have an opportunity to work across teams that extend knowledge, resources, and tools to the wider firm helping them deliver exceptional service to our clients, gain in the marketplace and aid the firm's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Aid Services, Administrative Services, Brand, Marketing and Communications, and Quality and Risk Management.
 
 
 Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities.
 
 
 
 Position Overview:
 
 
 
 The
 
 Ripples Program Executive
 
 will support the execution of the organization&rsquo;s sustainability programs, social impact projects, and employee engagement initiatives. This role involves coordinating efforts to create measurable social and environmental impact, fostering a culture of volunteering, and aligning activities with corporate values. The ideal candidate is passionate about sustainability, corporate responsibility, and community engagement, with strong organizational and communication skills.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Program Coordination:
 </li>
 <li>
 Assist in the implementation of Ripples initiatives, including sustainability and community engagement projects.
 </li>
 <li>
 Support the development of plans to achieve social impact and sustainability goals.
 </li>
 <li>
 Monitor and report on the progress and outcomes of initiatives, offering suggestions for improvement based on data insights.
 </li>
 <li>
 Stakeholder Collaboration:
 </li>
 <li>
 Work with internal teams to align program goals with business objectives.
 </li>
 <li>
 Coordinate with external partners, such as NGOs, community leaders, and government agencies, to ensure effective program delivery.
 </li>
 <li>
 Serve as a point of contact for program-related queries and collaborations.
 </li>
 <li>
 Employee Engagement:
 </li>
 <li>
 Support the design and execution of employee volunteer programs and awareness campaigns.
 </li>
 <li>
 Track and analyse employee participation metrics and provide insights to improve engagement.
 </li>
 <li>
 Assist in developing communication materials to inform employees about ongoing initiatives.
 </li>
 <li>
 Reporting and Compliance:
 </li>
 <li>
 Contribute to reports on the progress and impact of initiatives for internal and external stakeholders.
 </li>
 <li>
 Stay updated on corporate responsibility trends and regulatory requirements to ensure program compliance.
 </li>
 <li>
 Budget and Resource Coordination:
 </li>
 <li>
 Assist in managing allocated budgets for Ripples programs and ensuring effective resource utilization.
 </li>
 <li>
 Support partnership opportunities with external organizations to enhance the impact of initiatives.
 </li>
 <li>
 Communications and Brand Support:
 </li>
 <li>
 Help promote Ripples initiatives via internal channels, social media, and events.
 </li>
 <li>
 Contribute to public relations efforts to position the organization as a responsible corporate citizen.
 
 
 </li>
 </ul>
 
 Qualifications and Skills:
 
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Environmental Science, Public Relations, or a related field.
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 Up to 3 years of experience in Corporate Responsibility, sustainability, or community engagement.
 </li>
 <li>
 Exposure to managing or supporting social impact or employee engagement programs is a plus.
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Basic project management skills with an ability to manage multiple tasks efficiently.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Analytical mindset for measuring program success and reporting key insights.
 </li>
 <li>
 Familiarity with sustainability practices and reporting frameworks (e.g., SDGs) is an advantage.
 </li>
 <li>
 Proficient in MS Office (Excel, PowerPoint, Word).
 
 
 </li>
 </ul>
 
 Personal Attributes:
 
 
 
 <ul>
 <li>
 Passionate about sustainability and community impact.
 </li>
 <li>
 Strong interpersonal skills and a collaborative approach.
 </li>
 <li>
 Detail-oriented with a proactive and solutions-focused mindset.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Work with a purpose-driven team committed to sustainability and social responsibility.
 </li>
 <li>
 Gain hands-on experience in impactful projects while developing professionally.
 </li>
 <li>
 Be part of a collaborative environment that values integrity, innovation, and accountability.
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain positive energy, while being adaptable and creative in their approach.
 
 
 
 What We Offer
 
 
 
 With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.
 
 
 EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
 
 Join us in building a better working world. Apply now.
</div>

Executive - HR - Operations - CBS - TAL - Enablement - Mumbai

Reliance Industries Limited

<div>
 
 Job Responsibilities :
 
 
 
 Reliance is at the forefront of leading India#s transformation into this multi-trillion-dollar New Green Energy economy.
 
 
 We are combining our strengths across digital technologies, power electronics, advanced materials, and electrochemistry, and forging global collaborative partnerships with investors, reputed technology partners, and start-ups working on futuristic solutions, to build an optimal mix of reliable, clean and affordable energy solutions with hydrogen, solar, fuel cells, and batteries.
 
 
 Our aim is to make green energy abundantly available at an affordable price to every Indian, every Indian enterprise, and every Indian utility. We are committed to catapulting India onto the global stage as one of the world#s major economies to be powered by Green Energy, securing the future of billions of people around the world, and creating a safer planet for all humanity.
 
 
 What#s truly exciting is that this journey towards a beautiful, clean, and green future for all 7.8 billion people on our planet has already begun!
 
 
 Come, let us co-create this future together.
 
 
 
 Reliance. Growth is Life.
 
 
 
 
 About The Team
 
 
 
 The role requires to work as a Senior HR Executive, who delivers consistent and effective HR services for New Energy Initiatives. The incumbent shall be responsible for delivering robust HR offerings with a responsibility to manage the employee lifecycle and talent engagement. The incumbent will be expected to execute and implement the HR priorities &amp; HR initiatives in the respective New Energy vertical.
 
 
 
 Job Accountabilities
 
 
 
 <ul>
 <li>
 Ensure end-to-end delivery of HR services across designated area of delivery
 </li>
 <li>
 Take responsibility for Talent Management initiatives within designated area
 </li>
 <li>
 Work with Corporate L&amp;D for delivery of Leadership and Managerial Academy programs, to meet designated area L&amp;D requirements
 </li>
 <li>
 Ensure timely completion of PMS
 </li>
 <li>
 Coordinate onboarding, retirals, maintenance of employee data, transfers, and other HR operations activities
 </li>
 <li>
 Own Employee relations and employee engagement initiatives
 </li>
 <li>
 Plan, organize and conduct employee interaction and communication sessions at periodic intervals for dissemination of relevant information and obtaining group feedbacks
 </li>
 <li>
 Provide HR Policy guidance and interpretation to employees and leaders
 
 
 
 </li>
 </ul>
 
 Education Requirement :
 
 
 
 <li>
 
 
 
 </li>
 
 Experience Requirement :
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience in HR post qualification
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies :
 
 
 
 <ul>
 <li>
 Domain knowledge of HR policies and practices
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Managing ambiguity
 </li>
 <li>
 Stakeholder management skills
 </li>
 </ul>
</div>

Team Associate - HR - REPS ( 82230949 )

Network18 Media & Investments Limited

<div>
 
 
 Introduction on the Group
 
 
 
 
 
 
 Network18 is India's largest platform-agnostic news media powerhouse, offering a comprehensive footprint across various Indian languages on Television, Digital &amp; Publishing platforms.
 
 
 
 
 
 Our Digital content businesses include leadership properties like Moneycontrol.com, News18.com, CNBCTV18.com, and Firstpost.com, covering news &amp; opinion across websites and mobile apps. Our TV channels comprise of marquee brands like CNBC TV18, CNN News18, News18 India, and a plethora of language channels covering the length and breadth of India. We also publish renowned brands like Forbes India and Overdrive. Network18 Media delivers latest &amp; quality information to 770+ million discerning audiences.
 
 
 
 
 
 At Network18, we bring together a diverse team of 5000+ employees, all driven by a shared passion for creating immersive content and innovative ideas. We take pride in our people, recognizing them as the cornerstone of our organization's success. Our focus is on fostering an environment where employees can achieve their personal and professional goals, offering opportunities for learning, collaboration, and growth at every stage of their career journey.
 
 
 
 
 
 https://www.nw18.com/
 
 
 
 
 
 The HR Analyst is responsible for collecting, analyzing, and reporting on HR data to support strategic decision-making. This role plays a key part in optimizing HR processes, improving workforce planning, and driving data-driven insights across various HR functions such as recruitment, compensation, performance management, and employee engagement. She/He will be responsible for creating and maintaining HR dashboards, tracking key performance indicators, and ensuring HR operations run as per desired processes.
 
 
 
 
 
 
 
 Key Responsilibities :
 
 
 
 
 
 
 
 
 HR Data Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Collect and analyze data related to workforce trends, turnover, recruitment, and compensation etc.
 </li>
 <li>
 Design and maintain HR dashboards and reports for leadership review.
 </li>
 <li>
 Provide on-demand analytics support to HR business partners and leadership to support strategic initiatives.
 </li>
 <li>
 Conduct regular audits of HR data to ensure accuracy and integrity.
 </li>
 </ul>
 
 
 
 
 
 Process Improvement &amp; Insights
 
 
 <ul>
 <li>
 Identify trends and patterns in HR data and suggest actionable insights.
 </li>
 <li>
 Support the development of predictive models for workforce planning and attrition risk.
 </li>
 <li>
 Collaborate with HR teams to streamline processes and automate routine tasks using analytics tools.
 </li>
 </ul>
 
 
 
 
 
 HR Systems &amp; Technology
 
 
 <ul>
 <li>
 Work with HRIS platforms (SAP) to provide database and payroll related inputs, extract and generate regular reports from system.
 </li>
 <li>
 Support HR system implementation and upgrades, including data migration and testing.
 </li>
 </ul>
 
 
 
 
 
 Compensation &amp; Benefits Analysis
 
 
 <ul>
 <li>
 Assist in salary benchmarking, market analysis, and internal equity studies.
 </li>
 <li>
 Provide data support during annual compensation reviews and benefits evaluations.
 </li>
 </ul>
 
 
 
 
 
 Talent Management Support
 
 
 <ul>
 <li>
 Track and report on KPIs related to recruitment, performance appraisals, and learning &amp; development.
 </li>
 <li>
 Monitor diversity, equity, and inclusion (DEI) metrics.
 </li>
 </ul>
 
 
 
 
 
 Key Skills :
 
 
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Proficiency in Excel and data visualization tool Power BI
 </li>
 <li>
 Working knowledge of SQL or Python for data manipulation (preferred).
 </li>
 <li>
 Familiarity with SAP and labor laws and HR best practices.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Strong analytical thinking and attention to detail.
 </li>
 <li>
 Effective communication and presentation skills.
 </li>
 <li>
 Ability to manage multiple priorities and work collaboratively.
 </li>
 </ul>
 
 
</div>

HR Analytics

GN Group

<div>
 
 
 HR Head- India
 
 
 
 Location: Mumbai, India
 
 
 Team:
 
 
 GN People &amp; Culture, Region APAC
 
 
 
 
 
 Headquartered in Denmark, GN Hearing is among the leading manufacturers of hearing aids in the world. The company offers a full range of instruments and accessories under several brands. The company has subsidiaries in more than 25 countries and distributors in 80 more. Driven by technological innovations and commercial excellence, GN Hearing has been growing faster than the industry for the last eight years.
 
 
 
 
 
 In India, GN is headquartered in Navi Mumbai. It is one of the most profitable companies in the industry with the highest % EBITA margin. Leadership in technology, a clear India strategy and strong execution have been the drivers of this performance.
 
 
 
 
 
 
 Are you ready to shape the future of GN in India? Join us as HR Head and lead our people strategy!
 
 
 
 The HR Head - India is a critical leadership role based in Mumbai, reporting to Regional P&amp;C Head, APAC. You will be an integral part of a dynamic and P&amp;C APAC team, collaborating closely with business leaders to drive our ambitious growth plans in the Indian market.
 
 
 
 
 
 
 What will you be doing?
 
 
 
 As the HR Head for India, you will be responsible for developing and executing a comprehensive HR strategy that aligns seamlessly with GN's overall business objectives. You will lead a team of HR professionals, acting as a strategic partner to business leaders, fostering a high-performance culture that attracts, develops, and retains top talent. You will champion employee engagement, ensuring a positive and inclusive work environment that empowers our people to thrive.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement HR strategies and initiatives aligned with the overall business strategy and global initiatives with country
 </li>
 <li>
 Facilitated the organization&rsquo;s structural planning and reorganization efforts.
 </li>
 <li>
 Manage the full spectrum of HR functions, including talent acquisition, compensation and benefits, employee relations, performance management, and learning and development
 </li>
 <li>
 Foster a positive organizational culture that promotes employee engagement, diversity, and inclusion.
 </li>
 <li>
 Support in the development and implementation of global HR programs
 </li>
 <li>
 Partner with business leaders to provide HR guidance and support
 </li>
 <li>
 Provide strategic leadership and effective management to the Human Resources team in India
 </li>
 <li>
 Ensure compliance with all applicable labor laws and regulations
 </li>
 <li>
 Utilize HR metrics and analytics to drive decision-making and improve HR processes.
 </li>
 </ul>
 
 
 
 
 
 Sound good so far? Here&rsquo;s what you&rsquo;ll need to succeed:
 
 
 
 You are a strategic HR leader with a passion for people and a proven track record of success in a fast-paced, dynamic environment. You are a strong communicator, a trusted advisor, and a change agent.
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field; Master&rsquo;s degree or HR certification preferred.
 </li>
 <li>
 Minimum 10 years of experience in HR leadership roles, preferably in a multinational organization.
 </li>
 <li>
 Proven experience in talent acquisition, employee engagement, and performance management.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to effectively influence and collaborate with stakeholders at all levels.
 </li>
 <li>
 Deep understanding of Indian labor laws and HR best practices, with the ability to ensure compliance and mitigate risk.
 </li>
 <li>
 Proven ability to develop and implement HR strategies that align with business objectives and drive organizational success.
 </li>
 <li>
 Experience working in a multinational company, preferably in hearing healthcare, audio technology industry.
 </li>
 </ul>
 
 
 
 
 
 Join us to Bring people closer!
 
 
</div>

HR Head- India

Peoplefy

<div>
 
 Hi,
 
 
 
 
 
 Greetings from Peoplefy Infosolutions !!!
 
 
 
 
 
 We are hiring for one of our reputed MNC client based in Navi Mumbai.
 
 
 
 
 
 We are looking for candidates with 8+ years of experience in HR Operations.
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 
 Shared Service Operations:
 
 
 <ul>
 <li>
 Manage end-to-end HR processes, including employee onboarding, offboarding, payroll, benefits administration, and data management.
 </li>
 <li>
 Ensure accurate and timely processing of HR transactions.
 </li>
 <li>
 Collaborate with cross-functional teams to resolve employee queries related to HR policies and processes.
 </li>
 </ul>
 
 
 
 
 
 HR Information Systems (HRIS):
 
 
 <ul>
 <li>
 Oversee the HRIS platform, including data entry, system maintenance, and reporting.
 </li>
 <li>
 Implement enhancements and upgrades to improve efficiency.
 </li>
 </ul>
 
 
 
 
 
 Employee Experience:
 
 
 <ul>
 <li>
 Ensure a positive employee experience by addressing HR-related concerns promptly.
 </li>
 </ul>
 
 
 
 
 
 Process Improvement:
 
 
 <ul>
 <li>
 Identify process bottlenecks and recommend improvements.
 </li>
 <li>
 Streamline workflows to enhance productivity.
 </li>
 <li>
 Monitor key performance indicators (KPIs) related to HR operations.
 </li>
 </ul>
 
 
 
 
 
 Vendor Management:
 
 
 <ul>
 <li>
 Collaborate with external vendors for services such as payroll processing, background verification, and employee benefits.
 </li>
 <li>
 Compliance
 </li>
 <li>
 Stay updated on labour laws, statutory requirements, and compliance regulations specific to India.
 </li>
 <li>
 Ensure adherence to legal guidelines in all HR practices.
 </li>
 <li>
 Handle employee grievances and disciplinary matters.
 </li>
 </ul>
 
 
 
 
 Interested candidates for above position kindly share your CVs on
 
 
 sneh.ne@peoplefy.com
 
 
 
 
 
 
 
 Thank you
 
 
 Sneh Negi
 
</div>

Manager/Assistant Manager- HR Ops

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Executive - Terminal Operations plays a crucial role in ensuring the smooth and efficient functioning of the airport terminal. This position involves a wide range of responsibilities, including passenger service, process adherence, customer satisfaction, safety, teamwork, and administrative tasks to deliver an exceptional passenger experience.
 
 
 
 Responsibilities
 
 
 
 
 Terminal Operational Support:
 
 
 
 <ul>
 <li>
 Provides direct support to passengers and airport staff during terminal operations &amp; assists with passenger check-in, boarding, and baggage claim processes, ensuring a smooth passenger journey.
 </li>
 <li>
 Handles general inquiries and resolves minor passenger issues efficiently and professionally.
 </li>
 <li>
 Address complaints and concerns as assigned by the Duty Terminal Manager and excalates issues to Duty Terminal Manager.
 
 
 </li>
 </ul>
 
 Process Adherence
 
 
 
 <ul>
 <li>
 Ensures strict adherence to terminal operating procedures and guidelines &amp; supports the implementation of new processes and initiatives to improve operational efficiency.
 </li>
 <li>
 Contributes to data collection and reporting to support performance analysis and decision-making.
 
 
 </li>
 </ul>
 
 Budget Preparation &amp; Forecasting
 
 
 
 <ul>
 <li>
 Aid in forecasting departmental expenditure, ensuring accurate CAPEX/OPEX allocation.
 </li>
 <li>
 Assist in tracking the budget against actuals and provide necessary reports to the senior management for informed decision-making.
 
 
 </li>
 </ul>
 
 Outsourced Staff Management
 
 
 
 <ul>
 <li>
 Monitor and manage outsourced staff to ensure compliance with service level agreements (SLAs) and performance expectations.
 </li>
 <li>
 Handle complaints, disciplinary issues, and provide training as required to enhance service delivery.
 </li>
 <li>
 Resolve salary and attendance-related issues by coordinating with HR and payroll departments.
 
 
 </li>
 </ul>
 
 Safety And Security Compliance
 
 
 
 <ul>
 <li>
 Support the implementation of safety protocols and procedures to ensure a secure and safe terminal environment for both staff and passengers.
 </li>
 <li>
 Assist in monitoring compliance with safety regulations and report any incidents to senior management for further action.
 
 
 </li>
 </ul>
 
 Teamwork And Collaboration
 
 
 
 <ul>
 <li>
 Assist in managing the training calendar by scheduling, organizing, and tracking training sessions for terminal operations staff.
 </li>
 <li>
 Coordinate between departments reporting to the Head of Terminal to ensure alignment in operational goals and support in cross-departmental activities.
 
 
 </li>
 </ul>
 
 Administrative Tasks
 
 
 
 <ul>
 <li>
 Performs a variety of administrative duties including accurate and timely data entry, maintaining organized documentation and filing systems, and providing general office support.
 </li>
 <li>
 Contributes to the smooth running of terminal operations by providing administrative support to the team, including scheduling appointments, managing correspondence, and preparing reports.
 
 
 </li>
 </ul>
 
 Data Collation &amp; Reporting
 
 
 
 <ul>
 <li>
 Assist in compiling daily operational data and ensuring accurate collation for reporting.
 </li>
 <li>
 Support the preparation of Senior Management Reports by organizing key performance indicators and metrics.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Shift wise coordination will all regulatory agencies, airlines and ground handlers.
 
 
 </li>
 </ul>
 
 Participate in Training Programs
 
 
 
 <ul>
 <li>
 Attend all scheduled mandatory classroom and E-Vidyala training sessions as per the training calendar.
 </li>
 <li>
 Identify personal areas for improvement and career development, and self-nominate for relevant training sessions that align with those goals.
 
 
 </li>
 </ul>
 
 Key Stakeholders - Internal
 
 
 
 Duty Manager - Terminal Operations
 
 
 Facilities Department
 
 
 Finance Department
 
 
 HR Department
 
 
 IT Department
 
 
 Procurement Department
 
 
 Security Department
 
 
 Customer Service
 
 
 Maintenance Department
 
 
 
 Key Stakeholders - External
 
 
 
 MoCA,MCGM, BCAS, BOI, Customs,CISF,APHO
 
 
 Ground Handling Agencies
 
 
 Retail and Food Outlets
 
 
 Government Regulatory Bodies
 
 
 Airport Authority of India (AAI)
 
 
 Travel Agents
 
 
 Car Rental Services
 
 
 Security Agencies
 
 
 
 Qualifications
 
 
 
 Educational Qualifications:
 
 
 Bachelor's degree in Business Administration, Aviation Management, or a related field is essential.
 
 
 
 Work Experience
 
 
 
 3-5 years of experience in airport terminal operations, with a strong focus on managing diverse stakeholders, optimizing passenger experience, and driving operational efficiency.
</div>

Assistant Manager - VIP - Jaya He (Airport Museum)

Explore 63+ Executive hr in Mumbai this September. Find roles across top companies and apply now to boost your career.