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operations manager, fc operations

f&b manager

Marriott International

<div>Additional Information 
Job Number25172544 
Job CategorySales &amp; Marketing 
LocationRiyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li></ul>
OR
<ul><li>4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.</li></ul> 
CORE WORK ACTIVITIES 
Hotel Marketing and Advertising
<ul><li>Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.</li></ul>
<ul><li>Partners with Operations, Food &amp; Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li></ul>
<ul><li>Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li></ul>
<ul><li>Manages F&amp;B media schedules and verifies prompt settlement of accounts.</li></ul>
<ul><li>Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups</li></ul>
<ul><li>Executes email marketing, and display advertising.</li></ul>
<ul><li>Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li></ul>
<ul><li>Verifies all advertising for the hotel in digital channels is in alignment with brand voice.</li></ul> 
Social Media Content Management
<ul><li>Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li></ul>
<ul><li>Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li></ul>
<ul><li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li></ul> 
Public Relations and Visual Asset Management
<ul><li>Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.</li></ul>
<ul><li>Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.</li></ul>
<ul><li>Manages assigned accounts as per the media account management system.</li></ul>
<ul><li>Writes and distributes all press releases for property events, promotions, and outlets.</li></ul>
<ul><li>Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li></ul>
<ul><li>Supports pull through of impactful PR strategy &amp; activities to drive quality press coverage through media engagement, in alignment with communications objectives.</li></ul>
<ul><li>Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.</li></ul>
<ul><li>Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).</li></ul>
<ul><li>Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.</li></ul>
<ul><li>Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li></ul>
<ul><li>Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.</li></ul>
<ul><li>Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.</li></ul> 
Direct Marketing and Collateral Development
<ul><li>Coordinates and executes Hotel and F&amp;B printed materials.</li></ul>
<ul><li>Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li></ul>
<ul><li>Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.</li></ul>
<ul><li>Promotes collection of competitors collateral and publicity on a monthly basis.</li></ul>
<ul><li>Manages the execution of F&amp;B direct marketing activities.</li></ul>
<ul><li>Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).</li></ul> 
General
<ul><li>Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.</li></ul>
<ul><li>Helps with the publication of hotel&rsquo;s newsletter(s).</li></ul>
<ul><li>Supports communications duties and functions as deemed necessary.</li></ul>
<ul><li>Assists in the liaison and execution of joint F&amp;B promotions.</li></ul>
<ul><li>Works with eCommerce to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.</li></ul>
<ul><li>Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.</li></ul>
<ul><li>Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.</li></ul>
<ul><li>Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.</li></ul>
<ul><li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Cluster F&B Marketing Manager

Solutions Leisure Group

Restaurant Manager &ndash; Saudi ArabiaWe are assisting our partner company in Saudi Arabia to hire an experienced Restaurant Manager. Candidates currently based in Saudi Arabia, or those interested in relocating, are encouraged to apply.Key Requirements:<ul><li>Proven experience as a Restaurant Manager in a high-quality hospitality or F&amp;B environment.</li><li>Strong leadership, team management, and operational skills.</li><li>Ability to deliver exceptional guest experiences and maintain high standards.</li><li>Excellent communication and problem-solving skills.</li></ul>Application Process:<ul><li>Submit your CV to be considered for this specific opportunity.</li><li>Suitable candidates will be shared with our partner company for their review.</li><li>Only shortlisted candidates will be contacted directly by the company.</li></ul>If you meet the requirements and are ready for this exciting opportunity in Saudi Arabia, apply now!Job Type: Full-timePay: &#65020;9,000.00 - &#65020;12,000.00 per month

Restaurant Manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
About the Role:
As the Lobby Lounge Manager, you will be responsible for overseeing the daily operations of the Lobby Lounge, ensuring the highest standards of service, ambiance, and guest satisfaction. This is a hands-on leadership role that requires passion, attention to detail, and a deep understanding of luxury hospitality.
About Four Seasons Hotel Riyadh:
Located in the heart of the capital and nestled within the iconic 99-storey Kingdom Tower, Four Seasons Hotel Riyadh offers unmatched access to business districts, premier shopping centers, and cultural landmarks.
<ul><li>Accommodation : 276 spacious and light-filled rooms, including 39 luxurious suites.
</li><li>Food &amp; Beverage : Three exceptional restaurant venues with a combined seating capacity of 250 guests.
</li><li>Events : 7,213 sqm (77,640 sq ft) of versatile event space, including ballrooms and meeting rooms.
</li><li>Spa &amp; Wellness : A world-class spa featuring 8 treatment rooms for male guests and 1 exclusive treatment room for female guests, along with a state-of-the-art fitness center. Our spa team includes 25 dedicated professionals focused on delivering extraordinary service.
</li></ul>Your area of responsibility will be the Lobby Lounge.
Knowledge and Skills:
<ul><li>Exceptional Guest Service Skills : Proven ability to deliver a personalized and memorable guest experience in line with luxury hospitality standards.
</li><li>Leadership and Team Management : Strong leadership skills with experience in managing, training, and motivating a diverse team in a fast-paced F&amp;B environment.
</li><li>Operational Knowledge : In-depth understanding of lounge operations, including service flow, table management, hygiene standards, and guest engagement.
</li><li>Beverage and Culinary Knowledge : Familiarity with premium beverage service (tea, coffee, mocktails, cocktails, wines) and light dining menus, including afternoon tea.
</li><li>Strong Communication Skills : Excellent verbal and written communication in English (Arabic is a plus).
</li><li>Problem-Solving Ability : Skilled in handling guest concerns with professionalism and discretion.
</li><li>Attention to Detail : High standards in service quality, presentation, and ambiance.
</li><li>Organizational Skills : Ability to manage scheduling, inventory, and reporting efficiently.
</li><li>Sales and Upselling : Experience in driving revenue through personalized recommendations and promotional offerings.
</li><li>Tech-Savvy : Proficiency in POS systems, inventory software, and Microsoft Office (Excel, Outlook, Word).
</li></ul>What to Expect from Your Four Seasons Experience:
<ul><li>Competitive net salary in a tax-free environment
</li><li>Housing provided
</li><li>Transportation provided
</li><li>30 days&rsquo; vacation annually
</li><li>10 public holidays per year
</li><li>Paid annual home leave tickets
</li><li>Complimentary employee meals
</li><li>Medical and life insurance
</li><li>Employee Assistance Program
</li><li>Worldwide complimentary room nights at Four Seasons properties
</li><li>Laundry/dry cleaning service for work attire
</li><li>Exceptional growth and development opportunities
</li><li>Additional family benefits available</li></ul></div>

Lobby Lounge Manager - Four Seasons Hotel Riyadh

Yousef Al-Rajhi Group

<h3>Position: Procurement Manager / Procurement Supervisor</h3><h3>Location: Riyadh, Saudi Arabia</h3><h3>Industry: Coffee / Beverages / F&amp;B &nbsp;</h3><h3>About the Role</h3>&nbsp;We are partnering with one of the leading and most reputable companies in Saudi Arabia, seeking an experienced Procurement Manager / Supervisor to lead and manage the procurement operations for its coffee and beverages division.&nbsp;The ideal candidate will have a strong background in F&amp;B procurement, particularly within coffee chains, cafés, or beverage manufacturing environments, and will be responsible for ensuring cost-effective sourcing, quality assurance, and timely availability of materials and supplies.&nbsp;<h3>Key Responsibilities</h3>&nbsp;<ul><li>Develop and implement procurement strategies for all F&amp;B-related materials, ingredients, packaging, and equipment.</li><li>Source, negotiate, and maintain contracts with suppliers to achieve optimal cost, quality, and delivery performance.</li><li>Manage the full procurement cycle, including purchase planning, order processing, vendor selection, and evaluation.</li><li>Work closely with operations, production, and supply chain teams to forecast needs and ensure uninterrupted supply.</li><li>Identify and onboard reliable vendors specializing in coffee beans, equipment, café consumables, and beverages.</li><li>Monitor market trends, pricing, and supplier performance to maintain competitive advantage.</li><li>Ensure compliance with company policies, standards, and health &amp; safety requirements.</li><li>Maintain accurate procurement records, reports, and documentation.</li><li>Lead, train, and support the procurement team to improve efficiency and effectiveness.</li></ul>&nbsp;<h3>Qualifications &amp; Experience</h3>&nbsp;<ul><li>Bachelor’s degree in Supply Chain, Business Administration, or a related field (Master’s preferred).</li><li>5–10 years of experience in procurement within the coffee, café, or F&amp;B industry.</li><li>Strong negotiation, supplier management, and sourcing skills.</li><li>Solid understanding of F&amp;B supply chains, food safety, and inventory control.</li><li>Proficiency in ERP or procurement management systems.</li><li>Excellent communication, analytical, and organizational skills.</li><li>Fluency in English; Arabic is an added advantage.</li></ul>&nbsp;<h3>What We Offer</h3>&nbsp;<ul><li>Opportunity to work with one of the leading brands in Saudi Arabia’s F&amp;B sector.</li><li>Competitive salary package with attractive benefits.</li><li>Growth-oriented, dynamic work environment.</li></ul>

Procurement Manager / Procurement Supervisor

Hyatt

<div><div>Summary<div>
To function as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable.</div></div><div>
Qualifications<div>
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of F&amp;B, or Assistant Director of F&amp;B in large property. Good operational, administrative and interpersonal skills are a must.</div></div></div>

FOOD AND BEVERAGE MANAGER

<h3>Job Title: Area Manager – Food &amp; Beverage (Coffee Chain)</h3>&nbsp;📍 Location: Riyadh, Saudi Arabia 🕒 Employment Type: Full-Time &nbsp;<h3>About the Role</h3>&nbsp;We are seeking a dynamic and results-driven Area Manager to oversee the operations of multiple coffee shop outlets across Riyadh. The ideal candidate will ensure consistent operational excellence, drive sales performance, maintain brand standards, and deliver exceptional customer experiences across all assigned branches.&nbsp;This role requires a strong background in food &amp; beverage operations management - preferably within coffee chains, quick service restaurants, or premium café concepts. &nbsp;<h3>Key Responsibilities</h3>&nbsp;<ul><li>Oversee daily operations of multiple outlets within the assigned area, ensuring adherence to operational standards, quality, and service excellence.</li><li>Monitor and drive sales performance, profitability, and cost control for each store.</li><li>Lead, motivate, and develop Store Managers and their teams to achieve business goals.</li><li>Ensure compliance with company policies, hygiene standards, and safety regulations.</li><li>Conduct regular branch visits to evaluate operational performance and implement improvements.</li><li>Support the launch of new outlets and ensure smooth store openings.</li><li>Analyze market trends, customer feedback, and competitor activities to enhance performance.</li><li>Collaborate with the marketing, supply chain, and HR teams for promotions, staffing, and training initiatives.</li><li>Prepare periodic business reports and present performance summaries to senior management.</li><li>Maintain a high level of customer satisfaction and brand consistency across all outlets. &nbsp;</li></ul><h3>Qualifications &amp; Experience</h3>&nbsp;<ul><li>Bachelor’s degree in Business Administration, Hospitality Management, or a related field.</li><li>5–8 years of experience in multi-unit retail or F&amp;B operations, with at least 3 years in a supervisory or Area/Regional Manager role.</li><li>Experience in coffee chains, quick service restaurants (QSR), or premium cafés is highly preferred.</li><li>Strong leadership, communication, and people management skills.</li><li>Proven ability to manage budgets, analyze KPIs, and implement operational improvements.</li><li>Excellent organizational skills and the ability to work under pressure.</li><li>Fluency in English (Arabic is an advantage).</li><li>Must be currently based in Saudi Arabia or familiar with the KSA F&amp;B market. &nbsp;</li></ul><h3>What We Offer</h3>&nbsp;<ul><li>Competitive salary and performance incentives.</li><li>Opportunity to grow with a leading and expanding F&amp;B brand.</li><li>Supportive and fast-paced work environment.</li></ul>

Area Manager, Food & Beverage (Coffee Chain)

PROVEN

<div>
 
 
 About Us
 
 
 
 
 
 
 Proven supports equal opportunities for all candidates and is committed to empowering its people through continuous personal and professional development. We foster a collaborative and inclusive environment built on mutual respect, innovation, and a healthy work-life balance. With a strong track record in recruitment, managed services, and workforce solutions, we are proud to be long-term partners in shaping success for both our clients and our employees.
 
 
 
 
 
 Our client is a well-established player in the Food &amp; Beverage sector, known for driving innovative solutions across the KSA region. They offer a dynamic work environment focused on long-term growth and impact.
 
 
 
 
 
 
 Role Overview
 
 
 
 The General Manager will take overall responsibility for the operational performance, profitability, and strategic growth of the Food &amp; Beverage business. This includes overseeing daily operations, driving commercial strategies, enhancing brand positioning, and ensuring sustainable financial success.
 
 
 
 
 
 The GM is expected to bring proven experience as a Business Lead, Director, and Marketing Strategist, with strong expertise in strategy, brand development and direction, tech-driven marketing, social media, and modern operational practices. The role requires balancing operational excellence with innovation, ensuring the company delivers outstanding guest experiences while maintaining a strong competitive edge in the F&amp;B industry.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and execute strategies to ensure profitable growth and operational excellence across the F&amp;B division.
 </li>
 <li>
 Collaborate with the board to define long-term objectives, expansion opportunities, and brand positioning.
 </li>
 <li>
 Lead the development and execution of brand direction and marketing strategies, ensuring consistent positioning across all customer touchpoints.
 </li>
 <li>
 Integrate technology-driven solutions into operations, marketing, and customer engagement (social media, CRM, digital platforms, loyalty programs).
 </li>
 <li>
 Drive innovation in menu offerings, service models, and customer experiences to adapt to evolving market demands.
 </li>
 <li>
 Ensure smooth day-to-day operations while upholding brand, quality, hygiene, and safety standards.
 </li>
 <li>
 Monitor operational and financial performance against plans, budgets, and KPIs, taking corrective actions as needed.
 </li>
 <li>
 Build, lead, and inspire cross-functional teams (operations, marketing, customer experience) to achieve business goals.
 </li>
 <li>
 Conduct market and competitor analysis to anticipate trends, inform business decisions, and strengthen brand competitiveness.
 </li>
 <li>
 Develop partnerships and supplier relationships that enhance both brand equity and operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality Management, or related field (MBA preferred).
 </li>
 <li>
 Minimum 10 years of direct management experience in F&amp;B or hospitality operations with full financial accountability.
 </li>
 <li>
 Experience in managing diverse formats (restaurants, QSR, casual dining, catering, or hospitality outlets).
 </li>
 <li>
 Strong background in marketing, digital transformation, and customer-centric business growth strategies.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 12&ndash;15 years of relevant work experience, with at least 10 years in a senior management role within the F&amp;B or hospitality industry.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Proven track record as a Business Lead, Director, or Marketing Head with strong operational and commercial acumen.
 </li>
 <li>
 Expertise in strategy development, brand building, and direction.
 </li>
 <li>
 Demonstrated success in tech-driven marketing, digital campaigns, and social media brand engagement.
 </li>
 <li>
 Strong P&amp;L and financial management experience, with success in revenue growth and cost control.
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills to inspire teams and stakeholders.
 </li>
 <li>
 Strong problem-solving, decision-making, and conflict-resolution abilities.
 </li>
 <li>
 Customer-focused mindset with a passion for delivering innovative and exceptional dining experiences.
 </li>
 </ul>
</div>

General Manager

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