sales coordinator

f&b attendant

f&b coordinator

f&b operations manager

f&b service expert

f b coordinator

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 
 
 Muscat, Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 The Food and Beverage Coordinator will provide all secretarial services within the Food and Beverage Division office in accordance with standards, policies and guidelines as established by Shangri-La International and the Shangri-La Barr Al Jissah Muscat. The position will coordinate daily office related activities, provide accurate document processing, ensure efficient internal and external office communications and complete administrative duties as assigned by the Executive Assistant Manager of Food and Beverage and Executive Chef
 
 
 The coordinator will at all times conduct herself in a professional manner and demonstrate her commitment to our purpose statement.
 
 
 
 Responsibilities
 
 
 
 As F&amp;B Coordinator you will be responsible of:
 
 
 <ul>
 <li>
 Coordination of inter-office and intra-departmental communications including telephone, paging and facsimile systems.
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 Completion of menus, letters, reports, forms and other documents for the food and beverage office.
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 Ensure prompt completion and delivery of documents and correspondence.
 </li>
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 Maintains office-filing system to include alphabetical, chronological, trace and daily files.
 </li>
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 Maintains Director&rsquo;s files to include daily, trace and others.
 </li>
 <li>
 Maintains Director&rsquo;s appointments and schedule.
 </li>
 <li>
 Responsible to maintain overall office organization, presentation and cleanliness.
 </li>
 <li>
 Coordination of inter-office and intra-departmental communications including telephone, paging and facsimile systems.
 </li>
 <li>
 Completion of menus, letters, reports, forms and other documents for the food and beverage office.
 </li>
 <li>
 Ensure prompt completion and delivery of documents and correspondence.
 </li>
 <li>
 Maintains office-filing system to include alphabetical, chronological, trace and daily files.
 </li>
 <li>
 Maintains Director&rsquo;s files to include daily, trace and others.
 </li>
 <li>
 Maintains Director&rsquo;s appointments and schedule.
 </li>
 <li>
 Responsible to maintain overall office organization, presentation and cleanliness.
 </li>
 <li>
 Provides for accurate completion of menus, transcripts and meeting minutes.
 </li>
 <li>
 Handles information interaction with purveyors, peers and other business situations.
 </li>
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 Handles all guest, employee, management and owner interaction with complete courtesy and professionalism.
 </li>
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 Maintains a positive and result oriented outlook, constantly striving for improvement both personally and professionally.
 </li>
 <li>
 Handles sensitive matters in strict confidentiality with no exceptions.
 </li>
 <li>
 Understand, follow, implement, monitor and record environmental related policies, procedures and environmental good practices of his/her areas of work.
 </li>
 </ul>
</div>

F&B Coordinator

Mandarin Oriental

<div>
 
 F&amp;B Coordinator
 
 
 
 
 Mandarin Oriental Muscat
 
 is looking for an
 
 F&amp;B Coordinator
 
 to join our
 
 Food and Beverage
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 <ul>
 <li>
 F&amp;B Quality coordination - conducting quality sessions and training for all areas with all F&amp;B colleagues.
 </li>
 <li>
 administration, as well as management of all People and culture related paperwork for transfers, promotions, etc.
 </li>
 <li>
 Management of F&amp;B visits
 </li>
 <li>
 Compilation of P&amp;L reviews for all outlets
 </li>
 <li>
 Compilation and administration of event post-mortems for all outlets
 </li>
 <li>
 Main coordinator for group bookings and outlet events
 </li>
 <li>
 Responsible for handling key confidential information, including financial figures, salaries, manning details, People and Culture paperwork
 </li>
 <li>
 Further supporting the Executive Office by supporting the Hotel Manager with any projects that arise
 </li>
 <li>
 Future requirement to develop and manage any projects related to reservations strategy (highly specialized) and to guide the additional reservations colleagues needed for this project.
 </li>
 <li>
 Have a keen knowledge of all food &amp; beverage outlets and concepts in order to complete administrative functions.
 </li>
 <li>
 Manage the diary of the Director Food &amp; Beverage in the most effective way and respond promptly to emails as required.
 </li>
 <li>
 Assist the Director Food &amp; Beverage by creating Power Point presentations, Excel spreadsheets and type any letters and memorandums as designated with proper spelling and correct format.
 </li>
 <li>
 Verify and adjust the F&amp;B management team clock in and clock out records and maintain the attendance system daily and update the vacation plan frequently.
 </li>
 <li>
 Ensure all correspondence and the general filing system are executed flawlessly and are constantly updated and maintained.
 </li>
 <li>
 Request and order stationery and office supplies on a weekly basis.
 </li>
 <li>
 Process expense reports, coordinating the submission of proposals, planning meetings and maintaining departmental database records.
 </li>
 <li>
 Prepare and maintain all relevant monthly and weekly F&amp;B reports, analyses, distribute and file the daily flow of information to and from the office.
 </li>
 <li>
 Attend meetings, take down minutes when requested and perform any other reasonable duties as required by the Director Food &amp; Beverage.
 </li>
 <li>
 Communicate clearly and directly with all colleagues and superiors and avoid misunderstandings and other shortfalls caused by the lack of communication.
 </li>
 <li>
 Be committed to being a team player proactively cooperating and supporting superiors in administrative tasks.
 </li>
 <li>
 Inform the management teams of any misconduct of colleagues and provide evidence to proceed with a disciplinary action as appropriate in accordance with Mandarin Oriental, Muscat procedures.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Food and Beverage Coordinator

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 The Director of Food &amp; Beverage is responsible for the strategic direction, operational efficiency, and overall profitability of the F&amp;B division. This role ensures exceptional guest experiences through outstanding service and product quality across all F&amp;B outlets, banqueting, and culinary operations. The incumbent will lead a team of professionals while working collaboratively with other departments to drive performance and uphold Shangri-La&rsquo;s standards of excellence.
 
 
 
 Key Responsibilities
 
 
 
 
 Quality Standards of Service, Food and Beverage
 
 
 
 <ul>
 <li>
 Ensure consistency in the quality of service across all restaurants and outlets.
 </li>
 <li>
 Conduct daily walkthroughs of all F&amp;B areas (front and back of house) to monitor standards.
 </li>
 <li>
 Identify and address shortcomings in both hardware and software affecting service quality.
 </li>
 <li>
 Implement and maintain service guidelines with a strong focus on guest satisfaction.
 </li>
 <li>
 Coordinate daily with the Executive Chef to ensure food meets agreed standards consistently.
 </li>
 <li>
 Ensure uniformity in the quality, taste, presentation, and temperature of beverages.
 </li>
 <li>
 Promote creativity in the presentation of wines, cocktails, and mocktails.
 
 
 </li>
 </ul>
 
 General Hygiene and Sanitation
 
 
 
 <ul>
 <li>
 Enforce Shangri-La&rsquo;s food safety standards (SFS) and hygiene protocols in all F&amp;B areas.
 </li>
 <li>
 Ensure strict adherence to personal hygiene and cleanliness in all outlets.
 
 
 </li>
 </ul>
 
 Administration, Reports, and Communication
 
 
 
 <ul>
 <li>
 Review overnight reports to stay updated on operational status.
 </li>
 <li>
 Share key information from other divisions with the F&amp;B team to ensure operational alignment.
 </li>
 <li>
 Conduct daily briefings with outlet leaders to highlight priorities and updates.
 </li>
 <li>
 Attend daily Executive Committee (EXCOM) operational briefings.
 </li>
 <li>
 Analyze F&amp;B-related data and reports for informed decision-making.
 
 
 </li>
 </ul>
 
 Meetings &amp; Monthly Reviews
 
 
 
 <ul>
 <li>
 Lead monthly F&amp;B meetings to review:
 </li>
 <li>
 Maintenance status updates from Engineering
 </li>
 <li>
 Purchasing updates and expense reports
 </li>
 <li>
 Achievements, ongoing challenges, and issues
 </li>
 <li>
 Staff training needs and topics
 
 
 </li>
 </ul>
 
 Budgeting &amp; Forecasting
 
 
 
 <ul>
 <li>
 Prepare F&amp;B budgets based on analysis of historical and current performance data.
 </li>
 <li>
 Gather key data related to occupancy, reservations, and upcoming events or festive periods.
 </li>
 <li>
 Monitor and analyze daily sales, covers, and average check amounts.
 </li>
 <li>
 Provide three-month rolling forecasts on covers and average checks to RGM and DOF.
 
 
 </li>
 </ul>
 
 Strategic Leadership
 
 
 
 <ul>
 <li>
 Develop and implement both short- and long-term business plans aligned with hotel strategy.
 </li>
 <li>
 Monitor market trends and competitors to identify new F&amp;B business opportunities.
 </li>
 <li>
 Drive innovation in F&amp;B offerings while maintaining brand consistency.
 
 
 </li>
 </ul>
 
 Operational Management
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations of all F&amp;B outlets, including restaurants, lounges, in-room dining, banquets, and stewarding.
 </li>
 <li>
 Maintain high service standards and guest satisfaction across all touchpoints.
 </li>
 <li>
 Ensure consistent implementation of health, safety, hygiene, and quality protocols.
 
 
 </li>
 </ul>
 
 Financial Oversight
 
 
 
 <ul>
 <li>
 Manage F&amp;B financials including budget planning, cost control, and profitability analysis.
 </li>
 <li>
 Set KPIs, analyze financial reports, and implement strategies to achieve targets.
 </li>
 <li>
 Optimize purchasing and inventory control to manage cost of goods sold (COGS).
 
 
 </li>
 </ul>
 
 Team Development
 
 
 
 <ul>
 <li>
 Lead, train, and mentor the F&amp;B leadership team to deliver top-tier service.
 </li>
 <li>
 Foster a positive and collaborative work environment with strong employee engagement.
 </li>
 <li>
 Ensure effective succession planning and staff development programs.
 
 
 </li>
 </ul>
 
 Guest Engagement &amp; Experience
 
 
 
 <ul>
 <li>
 Champion a guest-centric approach throughout the F&amp;B department.
 </li>
 <li>
 Interact regularly with guests to gather feedback and ensure service excellence.
 </li>
 <li>
 Implement service recovery strategies to address guest issues promptly and professionally.
 </li>
 </ul>
</div>

Director of Food & Beverage

Acers Hospitality Consultants

Job Opportunity &ndash; HR Manager Location: Oman Salary: OMR 1,500/monthPosition Summary We are seeking an experienced HR Manager to establish and lead the Human Resources function, transforming the organization from an owner-driven setup into a structured, corporate-level employer. This role covers the full HR spectrum &mdash; from workforce planning, grading and salary banding, to recruitment, training, performance management, compliance, and employee engagement. The HR Manager will design and implement HR systems, policies, and KPIs to support growth across multiple brands, outlets, and a Central Kitchen.Key Responsibilities<ul><li>Organizational Design &amp; Grading</li><li>Develop a clear organizational chart with reporting lines.</li><li>Implement a grading structure linking roles to pay scales, benefits, and career progression.</li><li>Compensation &amp; Benefits</li><li>Create salary bands for each grade/role, benchmarked against the Oman 2025 market.</li><li>Standardize pay practices across outlets to ensure fairness.</li><li>Design incentive and bonus schemes (sales, cost control, performance-based).</li><li>Performance Management</li><li>Develop KPI frameworks for all roles (outlet, central kitchen, admin, management).</li><li>Implement probation evaluations, quarterly reviews, and annual appraisals.</li><li>Link performance to promotions, increments, and career development.</li><li>Policies &amp; Procedures</li><li>Draft and implement a full HR Policy Manual (attendance, leave, overtime, grooming, discipline, grievance handling).</li><li>Roll out a progressive disciplinary system (warnings through to termination).</li><li>Recruitment &amp; Onboarding</li><li>Manage end-to-end recruitment for new outlets, central kitchen, and office roles.</li><li>Standardize job descriptions, interview processes, and offer letters.</li><li>Deliver structured onboarding and induction programs for all hires.</li><li>Training &amp; Development</li><li>Establish a training calendar (hygiene, service, upselling, leadership).</li><li>Coordinate with outlet and central kitchen managers for operational training.</li><li>Track completion and evaluate training effectiveness.</li><li>Payroll &amp; Compliance</li><li>Manage attendance and timekeeping systems (biometric/POS).</li><li>Ensure accurate payroll, overtime, and deductions in coordination with Finance.</li><li>Guarantee compliance with Omani labor law, visas, contracts, and permits.</li><li>Employee Relations &amp; Engagement</li><li>Launch staff recognition programs (employee of the month, awards).</li><li>Run engagement surveys and design action plans.</li><li>Act as mediator for grievances and workplace conflicts.</li><li>Health, Safety &amp; Welfare</li><li>Oversee medical insurance, welfare, and health &amp; safety law compliance.</li><li>Support Food Safety/QA with hygiene and safety training.</li><li>HR Analytics &amp; Reporting</li><li>Produce monthly HR dashboards (headcount, turnover, recruitment, training, overtime).</li><li>Provide workforce insights and recommendations to leadership.</li></ul>Key Performance Indicators (KPIs)<ul><li>Turnover rate under 15%</li><li>Recruitment lead time under 30 days</li><li>100% compliance with Omani labor law</li><li>Payroll accuracy at 100%</li><li>Training completion above 90%</li><li>Improved employee satisfaction scores</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field; HR certifications preferred.</li><li>6&ndash;8 years of HR experience, including 3+ years in a managerial role within hospitality/F&amp;B.</li><li>Strong knowledge of Omani labor law and GCC HR practices.</li><li>Demonstrated experience in organizational restructuring and business scaling.</li></ul>Skills &amp; Competencies<ul><li>Strategic HR leadership with hands-on execution.</li><li>Strong interpersonal and communication skills.</li><li>Expertise in policy development and compliance.</li><li>Skilled in conflict resolution and negotiation.</li><li>Data-driven decision-making ability.</li><li>Change management and employee engagement focus.</li></ul>Reporting Line<ul><li>Reports to: CEO / General Manager</li><li>Supervises: HR Coordinator, Payroll &amp; Attendance Officer</li></ul>Job Type: Full-timePay: RO1,500.000 per monthApplication Question(s):<ul><li>F&amp;B Experience is a MUST</li></ul>

Human Resources Manager

Job Opportunity &ndash; Group F&amp;B Cost Controller Location: Oman Salary: OMR 800/monthPosition Summary We are seeking a skilled Group F&amp;B Cost Controller to establish and lead the cost control function across a multi-brand F&amp;B portfolio and central kitchen. This foundational role will design, implement, and oversee systems, policies, and reporting structures to ensure full visibility and control over food, beverage, and packaging costs.Initially, the position is hands-on, covering both central kitchen production and outlet operations, while building the framework for a future multi-person cost control team.Key Responsibilities<ul><li>Department Foundations &amp; Policy</li><li>Develop and implement the first formal Cost Control Manual, covering recipe costing, inventory processes, variance analysis, and reporting formats.</li><li>Standardize communication flows between Procurement, CK production, Stores, and Outlets.</li><li>Establish approval workflows for stock transfers, write-offs, and adjustments.</li><li>Recipe &amp; Menu Costing</li><li>Build and maintain accurate recipe costing sheets for all brands.</li><li>Ensure menu engineering supports targeted gross profit margins.</li><li>Collaborate with chefs and operations leadership on new product costing and menu launches.</li><li>Inventory &amp; Stock Control</li><li>Oversee CK and outlet inventories, reconciling transfers and sales.</li><li>Conduct and supervise regular stock counts across CK and outlets.</li><li>Investigate variances, wastage, and shrinkage; recommend corrective actions.</li><li>Reporting &amp; Analysis</li><li>Deliver weekly and monthly cost reports by brand and outlet.</li><li>Highlight variances between theoretical vs actual cost and escalate findings.</li><li>Support Finance with accurate cost data for consolidated P&amp;Ls.</li><li>Identify cost-saving opportunities and efficiency improvements.</li><li>Training &amp; Compliance</li><li>Train outlet managers, storekeepers, and CK supervisors on cost awareness.</li><li>Build a culture of accountability around food cost management.</li><li>Set KPIs and audit standards for cost compliance.</li></ul>Key Performance Indicators (KPIs)<ul><li>Variance between theoretical and actual food cost below 2%.</li><li>Recipe GP% accuracy and compliance.</li><li>Inventory accuracy above 95%.</li><li>On-time weekly and monthly reporting.</li><li>Reduction in wastage % versus sales.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or Hospitality Management.</li><li>5&ndash;7 years of experience in cost control, with at least 3 years in multi-brand F&amp;B or hospitality.</li><li>Expertise in recipe costing, yield analysis, and stock variance investigations.</li><li>Hands-on experience with POS &amp; ERP systems (Odoo, Oracle, SAP, or similar).</li><li>Strong knowledge of central kitchen models and multi-unit operations.</li></ul>Skills &amp; Competencies<ul><li>Analytical mindset with exceptional attention to detail.</li><li>Strong Excel and financial modeling skills.</li><li>Clear communication with the ability to train non-financial staff.</li><li>Integrity and independence in decision-making.</li><li>Ability to work cross-functionally with Finance, Operations, CK, and Procurement.</li><li>Strong problem-solving and investigative skills.</li></ul>Reporting Line<ul><li>Reports to: Group Finance Controller</li><li>Works closely with: Operations Manager, Procurement, CK Supervisors, Outlet Managers</li><li>Future scope: Build and oversee a team of specialized cost controllers as operations expand.</li></ul>Salary Package<ul><li>OMR 800/month</li></ul>Job Type: Full-timePay: RO800.000 per month

Group F&B Cost Controller

Job Opportunity &ndash; Group Finance Controller Location: Oman Salary: OMR 2,200/monthPosition Summary We are seeking an experienced Group Finance Controller to act as the financial steward of a multi-brand F&amp;B group. This role is responsible for consolidating accounts, ensuring financial integrity, and driving profitability across all outlets and a central kitchen.The position is pivotal in transitioning the business into a structured, corporate-level, data-driven organization with clear visibility and control over financial performance.Key Responsibilities<ul><li>Financial Reporting &amp; Consolidation</li><li>Deliver accurate and timely consolidated financial statements across all brands and outlets.</li><li>Prepare monthly management accounts with detailed variance analysis against budget and forecast.</li><li>Budgeting, Forecasting &amp; Planning</li><li>Lead annual budget preparation and rolling forecasts by brand and department.</li><li>Provide scenario analyses to support strategic decision-making.</li><li>Controls &amp; Compliance</li><li>Implement robust internal controls over cash, payments, and financial approvals.</li><li>Ensure compliance with Omani accounting standards, VAT, and regulatory requirements.</li><li>Liaise effectively with auditors, banks, and tax authorities.</li><li>Cashflow &amp; Working Capital Management</li><li>Monitor cashflow and ensure sufficient liquidity for operations and expansion.</li><li>Optimize receivables, payables, and inventory turnover to improve working capital.</li><li>Team Leadership</li><li>Supervise and develop accountants and finance staff.</li><li>Collaborate closely with Procurement, HR, and Operations to ensure integrated financial oversight.</li></ul>Key Performance Indicators (KPIs)<ul><li>Month-end closing accuracy and completion by Day 5.</li><li>Budget variance maintained within &plusmn;5%.</li><li>Timely submission of audited accounts.</li><li>Working capital cycle under 45 days.</li><li>Delivery of monthly financial dashboards to leadership.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field; CPA/ACCA/CMA preferred.</li><li>8&ndash;10 years of finance experience, including at least 3 years in senior hospitality/F&amp;B finance roles.</li><li>Strong knowledge of Oman VAT regulations and compliance requirements.</li><li>Proven expertise with ERP and financial systems.</li></ul>Skills &amp; Competencies<ul><li>Strategic financial acumen with strong operational understanding.</li><li>Advanced analytical and financial modeling skills.</li><li>Effective leadership, coaching, and team-building abilities.</li><li>High integrity, accuracy, and attention to detail.</li></ul>Reporting Line<ul><li>Reports to: CEO / General Manager</li><li>Supervises: Finance &amp; Accounts Team (Accountants, Payroll Officer)</li></ul>Salary Package<ul><li>OMR 2,200/month</li></ul>Job Type: Full-timePay: RO2,200.000 per monthApplication Question(s):<ul><li>F&amp;B Experience is a MUST</li></ul>

Group Finance Controller

Explore 45+ F b coordinator in Muscat this October. Find roles across top companies and apply now to boost your career.

45 f b coordinator jobs IN Muscat

F&B Coordinator

Food and Beverage Coordinator

Director of Food & Beverage

Director of Food & Beverage

Human Resources Manager

Group F&B Cost Controller

Group Finance Controller