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f&b support expert (order taker - in room dining)

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f b support expert order taker

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25198775
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Sheraton Grand Doha Resort &amp; Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

F&B Support Expert (Order Taker - In Room Dining)

<div>Additional Information 
Job Number25198775 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Grand Doha Resort &amp; Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Chedi Hospitality

<div>
 
 Order Taker &ndash; In-Room Dining (Room Service)
 
 
 
 
 Qualifications
 
 
 
 Ideally with a relevant degree or diploma in Hospitality or Tourism Management. Minimum 2 years of work experience in hotel operations. Excellent customer service, communication, and interpersonal skills are essential.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Customer Service
 
 
 </li>
 </ul>
 &rsaquo; Handles all incoming In-Room Dining calls promptly and professionally.
 
 
 &rsaquo; Takes, records, and processes guest food and beverage orders accurately through the system.
 
 
 &rsaquo; Ensures the delivery of brand promise and provides exceptional guest service at all times.
 
 
 &rsaquo; Provides excellent service to internal customers as appropriate.
 
 
 &rsaquo; Handles all guest and internal customer complaints and enquiries courteously and efficiently, ensuring issues are followed up and resolved.
 
 
 &rsaquo; Maintains positive guest interactions and builds rapport to ensure guest satisfaction.
 
 
 <ul>
 <li>
 Operational
 
 
 </li>
 </ul>
 &rsaquo; Ensures that minimum brand standards for In-Room Dining are consistently implemented.
 
 
 &rsaquo; Coordinates closely with IRD Servers, Kitchen, and other departments to ensure timely delivery and service.
 
 
 &rsaquo; Works in a supportive and flexible manner focusing on overall operational success and guest satisfaction.
 
 
 &rsaquo; Maintains updated knowledge of menu items, daily specials, allergens, and dietary options to confidently make recommendations and upsell.
 
 
 &rsaquo; Inputs orders accurately in Micros and ensures all charges are posted correctly.
 
 
 &rsaquo; Prepares necessary mise-en-place such as order pads, menus, and communication tools.
 
 
 &rsaquo; Monitors order times and follows up on delayed orders.
 
 
 &rsaquo; Ensures all guest requests (amenities, special setups, additional items) are communicated clearly to the concerned teams.
 
 
 &rsaquo; Verifies cash, credit card postings, and billing instructions for in-room dining transactions as per Finance procedures.
 
 
 &rsaquo; Adheres strictly to hotel cashiering and cash-handling policies.
 
 
 <ul>
 <li>
 Personnel
 
 
 </li>
 </ul>
 &rsaquo; Supports the reinforcement of GHM's Values.
 
 
 &rsaquo; Maintains good working relationships with colleagues and contributes positively to a collaborative team environment.
 
 
 <ul>
 <li>
 Other Duties
 
 
 </li>
 </ul>
 &rsaquo; Attends and contributes to all mandatory training sessions and departmental meetings.
 
 
 &rsaquo; Demonstrates responsible behavior and positively represents the hotel at all times.
 
 
 &rsaquo; Maintains professional relationships with colleagues, business partners, and internal departments.
 
 
 &rsaquo; Reads and adheres to the hotel's Employee Handbook, especially regarding computer resources, fire, hygiene, health, and safety policies.
 
 
 &rsaquo; Maintains high standards of personal presentation and grooming.
 
 
 &rsaquo; Adapts to changes in the IRD and Food &amp; Beverage operations as required.
 
 
 &rsaquo; Performs any other reasonable duties and responsibilities as assigned.
 
 
 The above responsibilities outline the functions of the Order Taker &ndash; In-Room Dining role and should not be considered an exhaustive list of all duties associated with the position.
</div>

Order Taker

VOLUME CAFE

Job Description &ndash; Social Media Coordinator (F&amp;B Sector)Job SummaryThe Social Media Coordinator is responsible for planning, creating, and managing digital content to promote the brand, products, and services of the organization&rsquo;s F&amp;B outlets. This role requires hands-on experience in social media management, strong content creation skills, and an understanding of F&amp;B trends to effectively engage with target audiences and drive customer loyalty.Key Responsibilities<ul><li>Develop and implement social media strategies tailored to F&amp;B business needs and objectives.</li><li>Manage social media accounts (Instagram, Facebook, TikTok, X, LinkedIn, etc.) and ensure consistent brand presence.</li><li>Create engaging content (photos, videos, reels, stories, posts) showcasing food, beverages, promotions, and events.</li><li>Collaborate with chefs, baristas, and outlet managers to highlight seasonal menus, new products, and special campaigns.</li><li>Monitor social media engagement, respond to customer comments/messages, and escalate feedback to management when required.</li><li>Analyze performance metrics (reach, engagement, conversions) and prepare regular reports.</li><li>Stay updated on social media trends, F&amp;B industry developments, and competitor activities.</li><li>Coordinate with the marketing and operations team to align online campaigns with offline promotions.</li><li>Ensure all online content follows brand guidelines, tone of voice, and marketing standards.</li><li>Support in planning and covering F&amp;B events, launches, and community activities.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Hospitality, or related field.</li><li>Proven experience as a Social Media Coordinator/Executive, preferably in the Food &amp; Beverage / Hospitality sector.</li><li>Strong understanding of F&amp;B culture, trends, and consumer behavior.</li><li>Proficiency in content creation tools (Canva, Photoshop, video editing apps).</li><li>Excellent communication and storytelling skills.</li><li>Ability to manage multiple projects and deadlines in a fast-paced environment.</li><li>Knowledge of paid advertising (Meta Ads, Google Ads) is an advantage.</li><li>Photography and videography skills preferred.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have experience in FNB Sector</li><li>Current and expected salary</li><li>How many years of experience do you have as Social media coordinator?</li></ul>Work Location: In person

Social Media Coordinator- FNB

Andaz

<div>
 
 Organization- Andaz Doha
 
 
 
 
 Summary
 
 
 
 
 Duties and responsibilities related to Marketing Executive role:
 
 
 
 <ul>
 <li>
 Assist in developing and maintaining the Hotel marketing toolkit, ensuring it reflects the latest branding updates and refinements while staying aligned with the Andaz Doha brand and each outlet&rsquo;s unique identity.
 </li>
 <li>
 Support the marketing department in implementing hotel marketing strategies (across F&amp;B, Rooms &amp; Spa) that are consistent with the Andaz Doha brand and tailored to each outlet.
 </li>
 <li>
 Coordinate hotel (across F&amp;B, Rooms &amp; Spa) marketing campaigns, promotions, and activations to boost brand awareness and customer engagement.
 </li>
 <li>
 Manage updates and maintenance of all digital and print collateral, including menus, promotional materials, signage, and giveaways, ensuring consistent brand presentation
 </li>
 <li>
 Oversee the marketing shared drive and content library, organizing all necessary files such as high-quality content, updated menus, monthly listings, and promotional assets to ensure easy access and brand consistency.
 </li>
 <li>
 Collaborate closely with the Outlet Managers (across F&amp;B, Rooms &amp; Spa) to maintain and execute a comprehensive promotional calendar.
 </li>
 <li>
 Act as the on-site marketing liaison for all outlets, providing support and coordination as needed. Characteristics.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Communications, Digital Media, or a related field
 </li>
 <li>
 2&ndash;3 years of hands-on experience in social media management, ideally within hospitality, luxury lifestyle, and F&amp;B.
 </li>
 <li>
 English, Arabic fluency preferred
 </li>
 <li>
 Locally available in Qatar
 
 
 </li>
 </ul>
 
 Skills &amp; Tools
 
 
 
 <ul>
 <li>
 Proficient in content creation &amp; editing (e.g., Adobe Creative Cloud, Canva, Lightroom)
 </li>
 <li>
 Strong copywriting, storytelling, and visual design sensibility
 </li>
 <li>
 Familiarity with social media scheduling tools (Hootsuite, Meta Business Suite, Sprinklr) and analytics platforms (Google Analytics).
 </li>
 <li>
 Basic photography/videography knowledge, including lighting and sound design
 </li>
 <li>
 Strong organizational, multitasking, and time-management abilities
 </li>
 <li>
 Excellent communication skills (Arabic &amp; English when required) and attention to detail
 </li>
 <li>
 Analytical mindset for data-driven strategy optimization
 </li>
 </ul>
</div>

Marketing Executive

Go Business

Job Title: Storekeeper &ndash; F&amp;B Experience RequiredLocation: Doha Qatar Industry: Food &amp; Beverage Employment Type: Full-timeJob Description: We are looking for an experienced Storekeeper with a strong background in the Food &amp; Beverage industry to manage inventory, ensure proper stock control, and support smooth daily operations.Requirements:<ul><li>Proven experience as a Storekeeper in the F&amp;B industry</li><li>Knowledge of food safety, hygiene, and storage standards</li><li>Basic computer skills (Excel, inventory systems preferred)</li><li>Good organizational and record-keeping skills</li><li>Ability to work independently and under pressure</li></ul>Job Type: Full-time

Accountant/Storekeeper with F&B experience

Job Title: Social Media Campaign SpecialistDepartment: MarketingLocation: QatarReports to: Marketing Manager / Head of MarketingJob Purpose:The Social Media Campaign Specialist is responsible for planning, executing, and optimizing social media campaigns to promote the company&rsquo;s Food &amp; Beverage (F&amp;B) brands in Qatar. The role requires proven experience in the F&amp;B industry, strong knowledge of the local market, and fluency in Arabic and English to effectively engage with diverse audiences.Key Responsibilities:<ul><li>Develop and implement social media campaign strategies across platforms (Instagram, Facebook, TikTok, Twitter/X, LinkedIn, Snapchat).</li><li>Create engaging Arabic and English content tailored to F&amp;B audiences in Qatar.</li><li>Manage paid campaigns (Meta Ads, TikTok Ads, Google Ads) to maximize reach, engagement, and conversions.</li><li>Monitor and analyze campaign performance, preparing reports with insights and recommendations.</li><li>Engage with followers, respond to inquiries, and build strong brand-consumer relationships.</li><li>Coordinate with the marketing, operations, and design teams to align campaigns with promotions and events.</li><li>Stay updated on the latest F&amp;B and social media trends in Qatar.</li><li>Ensure all content and campaigns reflect brand guidelines and maintain consistent identity.</li><li>Monitor competitors&rsquo; activities and suggest creative approaches to differentiate the brand.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, or related field.</li><li>Proven experience (minimum 3 years) in social media campaign management for the F&amp;B industry in Qatar.</li><li>Fluency in Arabic and English (written and spoken) is mandatory.</li><li>Strong knowledge of Qatar&rsquo;s F&amp;B market, consumer behavior, and cultural trends.</li><li>Proficiency in social media management and analytics tools (Meta Business Suite, TikTok Business, Google Analytics, etc.).</li><li>Basic graphic design and video editing skills (Canva, Photoshop, or similar tools).</li><li>Excellent communication, creativity, and problem-solving skills.</li><li>Ability to multitask and work in a fast-paced environment with tight deadlines.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you available to join immediately</li><li>Current and expected salary</li><li>Do you have experience in FNB Industry</li></ul>

Social Media Campaign Specialist

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F&B Support Expert (Order Taker - In Room Dining)

F&B Support Expert (Order Taker - In Room Dining)

Order Taker

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Accountant/Storekeeper with F&B experience

Social Media Campaign Specialist