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operations assistant

field operator i

Enerflex

<div><div><div><div><div><b>Business Unit: </b>Eastern Hemisphere
</div></div></div></div><div><div><div><div><b>Location:
</b>Muscat, OM
</div></div></div></div><div><div><div><div><b>Travel: </b>None
</div></div></div></div><div><div><div><div><b>Req ID: </b>3504
</div></div></div></div><div><div><div><div><p>Field Operator I
</p></div></div></div></div><div><div><div><div><div><div><div><div><div>Responsible for assisting in the safe and efficient operation of the plant to support production targets. Perform routine operational tasks under supervision, ensuring safety and procedural standards compliance. Communicate effectively with team members and supervisors to maintain reliable and trouble-free operations..</div></div></div><div><br>
<div>
<div><b>Principle Duties &amp; Responsibilities</b></div></div></div><br>
<div>
<div> <ul><li>Assist in operating and monitoring process equipment ensuring compliance with safety standards</li>
<li>Monitor and record equipment operational parameters in the field, reporting abnormalities to the Control Room Operator (CRO) or Supervisors</li>
<li>Support system start-ups and shutdowns as directed by supervisor</li>
<li>Assist in pressurizing and depressurizing equipment and pipelines when required</li>
<li>Regularly check pressure, delta pressure, temperature, and level gauges, reporting irregularities to the CRO</li>
<li>Follow instructions from the CRO or Supervisors to maintain stable plant operations and support production optimization</li>
<li>Adhere to QHSE standards and procedures (e.g., LOTO, PTW, TBT, JHA) and ensure proper documentation of tasks</li>
<li>Participate in training and reviews of operational procedures, offering basic feedback for improvement</li>
<li>Conduct basic operational and maintenance checks (daily, weekly, monthly) under supervision</li>
<li>Assist in preparing equipment for maintenance, including isolation, draining, and decontamination</li>
<li>Ensure accurate and timely handover of information to the next shift team</li>
<li>Identify and report unsafe conditions to supervisors.</li>
<li>Safely handle and top up chemicals, lubricants, and coolants, collecting samples as directed</li>
<li>Maintain housekeeping and cleanliness standards during and after tasks</li>
<li>Comply with Emergency Response Team (ERT) roles and responsibilities as assigned</li>
<li>Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines</li>
<li>Perform all other duties as assigned by Supervisor / Manager</li></ul></div><br>
</div><br>
</div></div><div></div><div><div><div><div><div>Responsible for assisting in the safe and efficient operation of the plant to support production targets. Perform routine operational tasks under supervision, ensuring safety and procedural standards compliance. Communicate effectively with team members and supervisors to maintain reliable and trouble-free operations..</div></div></div><div><br>
<div>
<div><b>Principle Duties &amp; Responsibilities</b></div></div></div><br>
<div>
<div> <ul><li>Assist in operating and monitoring process equipment ensuring compliance with safety standards</li>
<li>Monitor and record equipment operational parameters in the field, reporting abnormalities to the Control Room Operator (CRO) or Supervisors</li>
<li>Support system start-ups and shutdowns as directed by supervisor</li>
<li>Assist in pressurizing and depressurizing equipment and pipelines when required</li>
<li>Regularly check pressure, delta pressure, temperature, and level gauges, reporting irregularities to the CRO</li>
<li>Follow instructions from the CRO or Supervisors to maintain stable plant operations and support production optimization</li>
<li>Adhere to QHSE standards and procedures (e.g., LOTO, PTW, TBT, JHA) and ensure proper documentation of tasks</li>
<li>Participate in training and reviews of operational procedures, offering basic feedback for improvement</li>
<li>Conduct basic operational and maintenance checks (daily, weekly, monthly) under supervision</li>
<li>Assist in preparing equipment for maintenance, including isolation, draining, and decontamination</li>
<li>Ensure accurate and timely handover of information to the next shift team</li>
<li>Identify and report unsafe conditions to supervisors.</li>
<li>Safely handle and top up chemicals, lubricants, and coolants, collecting samples as directed</li>
<li>Maintain housekeeping and cleanliness standards during and after tasks</li>
<li>Comply with Emergency Response Team (ERT) roles and responsibilities as assigned</li>
<li>Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines</li>
<li>Perform all other duties as assigned by Supervisor / Manager</li></ul></div><br>
</div><br>
</div></div><div></div><ul><li>Minimum a technical degree in Industrial Processes, Chemical, Petroleum or equivalent</li>
<li>0-2 years of experience in a similar role within the Oil &amp; Gas sector</li>
<li>Familiar with plant equipment, processes, and all ongoing activities.</li>
<li>General troubleshooting, problem-solving, information analysis, and interpersonal skills</li>
<li>General understanding of Plant PFDs, P &amp; IDs, drawings, Cause &amp; Effect matrix, and Fire &amp; Gas detection system philosophy</li>
<li>Basic understanding of Maintenance Management System (Work orders, Preventive/Corrective/and Predictive Maintenance) methodology</li>
<li>Computer proficiency is mandatory. Good working knowledge of typical Microsoft suite of software is required.</li>
<li>Good interpersonal and communication skills. Good English command, written and spoken. Arabic is an asset.</li>
</ul>
<div>Motivated, team player, able to work within a diverse cultural environment, willing to learn</div></div></div></div></div></div><p></p>

Field Operator I

Black Onyx International L.L.C

<p><b>Location:</b> Oman</p><p>We are looking for a reliable and experienced <b>Forklift Operator</b> to support daily warehouse and logistics operations. The ideal candidate will be responsible for safe and efficient material handling while following workplace safety and operational standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Operate forklifts safely to load, unload, and move materials</li><li>Perform daily equipment inspections and basic maintenance checks</li><li>Ensure proper stacking, storage, and handling of goods</li><li>Follow safety procedures and operational guidelines at all times</li><li>Assist with general warehouse or site activities as required</li><li>Report equipment malfunctions or safety issues promptly</li></ul><p><b>Salary &amp; Benefits:</b></p><ul><li><b>Salary:</b> OMR 150 &ndash; 200 (based on experience)</li><li><b>Accommodation:</b> Provided</li><li><b>Medical:</b> Provided</li><li><b>Food:</b> Not provided</li><li><b>Air Ticket:</b> Not provided</li></ul><p><b>Working Conditions:</b></p><ul><li><b>Duty Hours:</b> 12 hours per day</li><li><b>Working Days:</b> 6 days per week</li></ul><p><b>Eligibility Criteria:</b></p><ul><li><b>Gender:</b> Male candidates only</li><li><b>Location Requirement:</b> Candidates must be <b>currently in Oman</b></li><li><b>Qualification:</b> Diploma or Degree in a related field</li><li><b>Experience:</b> 1&ndash;2 years as a Forklift Operator</li><li>Physically fit and able to work long hours</li></ul><p><b>Preferred Skills:</b></p><ul><li>Knowledge of warehouse safety practices</li><li>Ability to work independently and as part of a team</li><li>Basic communication skills</li></ul><p>Job Type: Full-time</p><p>Pay: RO150.000 - RO200.000 per month</p>

Forklift Operator

Mubashir Consultants

<p>Urgent Hiring for Oman!</p><p>We are looking for Forklift Operator to join a reputed warehouse team in Oman.</p><p>No of staff: 4</p><p>Min : 2 years experience / Gulf return</p><p>Salary :140 OMR</p><p>accommodation by company</p><p>food from candiate</p><p>Duty : 10+1=11 hrs</p><p>location :Muscat</p><p>Forklift Operator Responsibilities:</p><p>Loading, unloading, shipping, and receiving warehouse items.</p><p>Transporting materials to different locations within the facility.</p><p>Optimizing loads to ensure operational efficiency.</p><p>Securing loads to the machine before transportation.</p><p>Inspecting for damages to vehicles.</p><p>Scheduling vehicles for maintenance and repairs.</p><p>Operating and managing technical equipment.</p><p>Managing inventory by utilizing RF scanning equipment.</p><p>Picking and wrapping orders for shipment.</p><p>Identifying workplace safety hazards.</p><p>Adhering to safety management standards.</p><p>Adhering to production schedules.</p><p>Service charge is applicalble</p><p>Send me you cv and gamaca medical</p><p>whatsapp: +968 79984541</p><p>Email: mubashirmanpoweroman@gmail.com</p><p>Job Type: Full-time</p><p>Pay: Up to RO140.000 per month</p>

Forklift Operator in warehouse

Areej Hospitality Company

<p><b>Job Title: Director &ndash; Hospitality Assets (Owner Representative)</b></p><p><b>Position Overview:</b></p><p>We are seeking a dynamic and experienced <b>Director &ndash; Hospitality Assets</b> to serve as the owner representative for overseeing and advising management on search &amp; selection for hotel operators, management contract negotiations, and the financial performance of our hospitality assets. In this role, you will be responsible for managing the financial operations of our portfolio, which includes two 5-star properties, one 4-star property, and one 3-star property, all operated by esteemed international operators. Additionally, you will oversee the financial management of two F&amp;B units operated by a Turkish operator. The ideal candidate will possess a strong background in finance, hospitality management, and strategic decision-making.</p><p><b>Key Responsibilities:</b></p><p><b>Operator Shortlisting:</b></p><ul><li>Managing hospitality investment stages, including due diligence, H.M.A negotiations, development, pre-opening, opening and handover, and ongoing asset management.</li><li>Shortlisting and selection of hotel operators and carrying out negotiations on behalf of the owner.</li></ul><p><b>Financial Performance Management:</b></p><ul><li>Develop and implement financial strategies to optimize the performance and profitability of the hospitality assets.</li><li>Analyze financial statements, budgets, and forecasts to identify trends, variances, and opportunities for improvement.</li><li>Monitor key financial metrics, including revenue per available room (RevPAR), average daily rate (ADR), occupancy, and food and beverage revenue.</li></ul><p><b>Owner Representation:</b></p><ul><li>Act as the primary liaison between ownership and hotel management teams, providing financial expertise and guidance to support decision-making.</li><li>Prepare and present financial reports, forecasts, and analyses to ownership, highlighting performance trends and areas of concern.</li><li>Represent ownership interests in negotiations with hotel operators, vendors, and other stakeholders to ensure alignment with financial objectives.</li></ul><p><b>Budgeting and Forecasting:</b></p><ul><li>Lead the annual budgeting process for the hospitality portfolio, working closely with hotel management teams to establish revenue targets and expense budgets.</li><li>Develop comprehensive financial forecasts and projections to support long-term planning and investment decisions.</li><li>Monitor budget performance throughout the year, identifying variances and implementing corrective actions as needed.</li></ul><p><b>Cash Flow Management:</b></p><ul><li>Manage cash flow and liquidity for the hospitality assets, ensuring adequate funding for operating expenses, capital expenditures, and debt service obligations.</li><li>Monitor receivables and payables, optimizing cash conversion cycles and minimizing working capital requirements.</li><li>Implement cash management strategies to maximize returns on idle funds and mitigate financial risks.</li></ul><p><b>Financial Analysis and Reporting:</b></p><ul><li>Conduct in-depth financial analyses to evaluate investment opportunities, asset performance, and ROI.</li><li>Prepare ad-hoc financial reports and analyses as requested by ownership, providing insights into business performance and strategic implications.</li><li>Develop key performance indicators (KPIs) and benchmarks to measure and track financial performance across the hospitality portfolio.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related field; MBA, CPA, or CMA preferred.</li><li>Minimum of 5 years of experience in financial management, preferably in the hospitality industry.</li><li>Strong understanding of hotel financial operations, including revenue management, cost control, and financial reporting.</li><li>Proficiency in financial modeling, analysis, and forecasting techniques.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.</li><li>Strategic thinker with the ability to translate financial data into actionable insights and recommendations.</li><li>Detail-oriented with strong analytical and problem-solving skills.</li><li>Knowledge of hotel management systems and financial software applications.</li><li>Ability to travel as needed to visit properties and attend meetings with stakeholders.</li></ul><p>Job Type: Full-time</p><p>Pay: RO1,500.000 - RO2,500.000 per month</p>

Director – Hospitality Assets (Owner Representative)

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 <strong>
  PBX Agent
 </strong>
 to join our
 <strong>
  PBX
 </strong>
 team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 <strong>
  Mandarin Oriental Hotel Group
  <br/>
  <br/>
 </strong>
 Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
 <br/>
 <br/>
 Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
 <br/>
 <br/>
 <strong>
  Mandarin Oriental Muscat
  <br/>
  <br/>
 </strong>
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 <br/>
 <br/>
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 <br/>
 <br/>
 <strong>
  Scope of Position
  <br/>
  <br/>
 </strong>
 The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   General:
  </li>
  <li>
   It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
  </li>
  <li>
   MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
  </li>
  <li>
   It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.
  </li>
  <li>
   It is part of your role and your responsibility to fully support all learning and development activities.
  </li>
  <li>
   You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
  </li>
  <li>
   Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
  </li>
  <li>
   Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
  </li>
  <li>
   Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
  </li>
  <li>
   Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
  </li>
  <li>
   Act as a hotel ambassador at all times.
  </li>
  <li>
   To carry out any additional duties requested by management, related to hotel operational activities.
  </li>
  <li>
   Departmental:
  </li>
  <li>
   To carry out any additional duties requested by management, related to hotel operational activities.
  </li>
  <li>
   Answer hotel&rsquo;s main telephone number and connect guest and colleagues to the correct telephone extension.
  </li>
  <li>
   Greet all callers with warm and sincere greeting.
  </li>
  <li>
   To carry out wake-up call procedures to perfection and maintain accurate and appropriate records
  </li>
  <li>
   To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.
  </li>
  <li>
   To be able to take messages in writing and ensuring delivery.
  </li>
  <li>
   To maintain a good working relationship with all departments
  </li>
  <li>
   To make sure to assist all departments&rsquo; calls when they revert to the board.
  </li>
  <li>
   Ensure there is sufficient stationary at all times
  </li>
  <li>
   Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects
  </li>
  <li>
   Make sure printers are working at all times and contact IT Department when maintenance or ink are needed
  </li>
  <li>
   Assist Reservations Department, Front Office and Room Service when needed
  </li>
  <li>
   Anticipate and recognize individual guest needs.
  </li>
  <li>
   Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.
  </li>
  <li>
   Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.
  </li>
  <li>
   Pass on requests in a timely and accurate manner to appropriate colleagues.
  </li>
  <li>
   Communicate with security as necessary in the event of an emergency.
  </li>
  <li>
   Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.
  </li>
  <li>
   Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
  </li>
  <li>
   Maintain complete knowledge of:
  </li>
  <li>
   All hotel features/services, hours of operations.
  </li>
  <li>
   All hotel restaurant food concepts, dress code and ambiance.
  </li>
  <li>
   All hotel room types, number /names, amenities and locations.
  </li>
  <li>
   Scheduled daily group activities, names and locations of meeting/banquet rooms
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  </li>
 </ul>
</div>


PBX Agent - Omani National

Mandarin Oriental Hotel Group

<div><p>Mandarin Oriental Muscat is looking for a <b>PBX Agent </b>to join our<b> PBX</b> team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p><b>
Mandarin Oriental Hotel Group</b></p>
<p>
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.</p>
<p>
Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.</p>
<p><b>
Mandarin Oriental Muscat</b></p>
<p>
Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.</p>
<p>
For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.</p>
<p><b>
Scope of Position</b></p>
<p>
The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</p>
<p><b>
Responsibilities</b></p>
<div>
<ul><li><i>General:
</i></li></ul></div><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li>
<li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li>
<li>It is part of your role and your responsibility to fully support all learning and development activities.</li>
<li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
<li>Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
<li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li>
<li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>Act as a hotel ambassador at all times.</li>
<li>To carry out any additional duties requested by management, related to hotel operational activities.</li>
</ul><div><ul><li><i>Departmental:
</i></li></ul></div><ul><li>To carry out any additional duties requested by management, related to hotel operational activities.</li>
<li>Answer hotel&rsquo;s main telephone number and connect guest and colleagues to the correct telephone extension.</li>
<li>Greet all callers with warm and sincere greeting.</li>
<li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li>
<li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li>
<li>To be able to take messages in writing and ensuring delivery.</li>
<li>To maintain a good working relationship with all departments</li>
<li>To make sure to assist all departments&rsquo; calls when they revert to the board.</li>
<li>Ensure there is sufficient stationary at all times</li>
<li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li>
<li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li>
<li>Assist Reservations Department, Front Office and Room Service when needed</li>
<li>Anticipate and recognize individual guest needs.</li>
<li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li>
<li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li>
<li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li>
<li>Communicate with security as necessary in the event of an emergency.</li>
<li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li>
<li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li>
</ul><ul><li>Maintain complete knowledge of:</li>
<li>All hotel features/services, hours of operations.</li>
<li>All hotel restaurant food concepts, dress code and ambiance.</li>
<li>All hotel room types, number /names, amenities and locations.</li>
<li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li>
</ul>
<p><b>Our commitment to you</b></p>
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

Beyond ONE

<div>
 <p>
  We don&rsquo;t think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We&rsquo;re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience&mdash;subscribe once, source from many, and only pay for what you actually use.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Since being founded in 2021, we&rsquo;ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman, Pakistan and UAE.
 </p>
 <p>
  <br/>
 </p>
 <p>
  To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why this role matters
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <p>
  As Technical Operations Manager, you will lead the end-to-end operations of our Intelligent Network (IN), Value-Added Services (VAS), and Online Charging Systems (OCS) &mdash; the core platforms driving FRiENDi&rsquo;s customer experience and revenue performance. Integration with host operator(s) for services such as Data, Voice, and SMS &mdash; and ensuring the reliability of these connections &mdash; is a critical focus of this role. You will manage system &amp; application reliability, product enablement, SIM/eSIM and voucher lifecycles, vendor coordination, and compliance with local regulatory requirements. This cross-functional leadership role ensures that our digital and telecom services remain stable, secure, and continuously optimized &mdash; serving as the bridge between technical operations, vendors, and government agencies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What success looks like
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <p>
  In your first year, you will:
 </p>
 <ul>
  <li>
   Maintain exceptional platform uptime and operational reliability across IN, VAS, and OCS.
  </li>
  <li>
   Ensure 100% uptime for all integrations with host operator(s) in Oman.
  </li>
  <li>
   Implement structured KPI dashboards and reporting processes to track service performance, uptime, and SLA compliance.
  </li>
  <li>
   Lead accurate and timely management of SIM/eSIM orders and voucher lifecycles, ensuring 100% system and HLR synchronization.
  </li>
  <li>
   Strengthen vendor management workflows, ensuring all partners meet FRiENDi Oman&rsquo;s technical and performance expectations.
  </li>
  <li>
   Serve as FRiENDi&rsquo;s focal point for external bodies and agencies (such as the Royal Oman Police, Public Prosecution, and telecom regulators).
  </li>
  <li>
   Deliver timely reporting, audit readiness, and zero non-compliance against legal and regulatory obligations.
  </li>
  <li>
   Foster a high-performance operations team culture focused on accountability and continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why this is for you
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you're keen to lead complex telco operations, ensure national-scale availability of services, and collaborate with multiple stakeholders across commercial, regulatory, and technical domains &mdash; this is your calling. We&rsquo;re looking for someone unafraid to own outcomes, engineer continuity, and shape operations that underpin millions of customer journeys.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  In this role, you will:
 </p>
 <ul>
  <li>
   Lead day-to-day operations of FRiENDi Oman&rsquo;s IN, VAS, and OCS platforms, ensuring high availability and reliability.
  </li>
  <li>
   Collaborate with the host MNO to maintain end-to-end service integration across Data, Voice, and SMS.
  </li>
  <li>
   Manage SIM/eSIM and voucher lifecycle processes, ensuring accurate synchronization with internal systems and HLR.
  </li>
  <li>
   Monitor platform performance using tools like Grafana or Zabbix, and resolve incidents through root cause analysis and escalation management.
  </li>
  <li>
   Track and report operational KPIs related to uptime, SLA compliance, and service quality.
  </li>
  <li>
   Coordinate with vendors, internal teams, and regulatory bodies to meet technical, legal, and performance standards.
  </li>
  <li>
   Support audit readiness, compliance procedures, and operational governance across all technical domains.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Attributes
  </strong>
 </p>
 <p>
  We&rsquo;re seeking someone who embodies the following:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Telecommunications, Computer Science, or a related technical field.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   6-10 years in IN, VAS, or OCS platforms
  </li>
  <li>
   Strong experience in managing MNO integration, SIM/eSIM, and real-time service platforms.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Skills
  </strong>
 </p>
 <p>
  <strong>
   Must-haves:
  </strong>
 </p>
 <ul>
  <li>
   Strong knowledge of telecom service platforms including IN, OCS, VAS, SIM/eSIM, and voucher systems
  </li>
  <li>
   Understanding of signaling protocols such as Diameter, CAMEL, and MAP
  </li>
  <li>
   Hands-on experience with monitoring and observability tools such as Grafana, Zabbix, or Dynatrace
  </li>
  <li>
   Proficiency in Linux-based environments for troubleshooting and analysis
  </li>
  <li>
   Proven track record in incident response, SLA management, and service performance reporting
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Nice-to-haves:
  </strong>
 </p>
 <ul>
  <li>
   Certifications such as ITIL, PMP/Prince2, or similar.
  </li>
  <li>
   Exposure to cloud-native telecom stacks and automation tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Unique Attributes
  </strong>
 </p>
 <ul>
  <li>
   Thrives in fast-paced, SLA-driven environments with high service reliability requirements.
  </li>
  <li>
   Strong stakeholder management skills&mdash;able to work across vendors, regulators, and internal domains.
  </li>
  <li>
   Detail-oriented with strong documentation, reporting, and audit-readiness practices.
  </li>
  <li>
   Team player with leadership ability and a hands-on approach to complex technical challenges.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we offer:
  </strong>
 </p>
 <ul>
  <li>
   Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging &amp; meaningful work that will help build and strengthen your expertise.
  </li>
  <li>
   Hybrid work environment - flexibility to work from home 2 days a week in the UAE &amp; Pakistan.
  </li>
  <li>
   Healthcare and other local benefits offered in market.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  By submitting your application, you acknowledge and consent to the use of Greenhouse &amp; BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at dataprivacy@beyond.one.
 </p>
</div>


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